Μειονεκτήματα: "The ticket was overbook. I ended up with no food on the plane because meals was not enough. There is no usb ports in both planes."
Πλεονεκτήματα: "Smooth flight for the most part."
Μειονεκτήματα: "Better food choices. Better communication and better boarding procedures by rows or groups."
Μειονεκτήματα: "I could put my seat down, the button wasn’t working.."
Πλεονεκτήματα: "Comfortable seating, good food served by this airline"
Μειονεκτήματα: "The woman seated next to me had the worst body odor ever and this was a 10 hour flight-nearly brought me to hurl. She was the mother of s flight attendant as well, and was constantly brought amenities from the first class cabin. Really not appropriate for the rest of us in premium economy"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew were nice and the service very good. The layover was short."
Μειονεκτήματα: "Our luggage was lost so we had to go back to the airport the day after. In economy class the Last 3 central rows or even more, have no carryon storage. We were stuck with our carryons for over 7 hours during the flight Montreal Munich. This is the case if you fly their new A350-390."
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Uncomfortable seating"
Πλεονεκτήματα: "Friendly crew, tried their best to accommodate"
Μειονεκτήματα: "Boarding was delayed and once in the plane more delay followed. Food was pasta (again!) while entertainment was non-existent. Flight is long enough to show at least a route map."
Πλεονεκτήματα: "Crew was good overall"
Μειονεκτήματα: "Food was overheated and bland in taste. No on board entertainement"
Πλεονεκτήματα: "Very nice new clean airplane (beautiful), excellent crew"
Μειονεκτήματα: "Lufthansa may consider reworking the boarding area"
Μειονεκτήματα: "They lost my luggage during the tranfer in Frankfurt. They did return it however within 24 hours."
Πλεονεκτήματα: "excellent crew"
Μειονεκτήματα: "seats could be wider and seatbealts cud be wider"
Πλεονεκτήματα: "Was nice and pleasurable"
Πλεονεκτήματα: "Food and service were phenomenal, and the seats were very comfortable."
Μειονεκτήματα: "Gate agents were joking and laughing during pre-board, and the entire plane attempted to board at once."
Πλεονεκτήματα: "Very friendly people. Security guy helped me to get to the wifi at the airport. I could spend my waiting time very productive way sorting out my business emails:)"
Μειονεκτήματα: "Our flight was cancelled from Nashville to Chicago due to "mechanical issue" so we were unable to get on the flight to Naples. United rebooked us on a flight leaving the next day, and we are currently sitting in Chicago on a 6 hour layover. So no, I am not happy at all with this experience. We are missing a day in Italy and have been charged a day stay in Sorrento which we are unable to use. I have contacted United customer service to see if they can compensate us."
Πλεονεκτήματα: "Lufthansa service is better than any us carrier"
Μειονεκτήματα: "They didn’t track my luggage Lost bag for two days"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "Had to run thru airport to catch plane, thn long wait to board."
Πλεονεκτήματα: "The flights were on time, we made a 1 hr 5 min connection with no fluster. Dinner was one of the best airplane meals, breakfast a little less so"
Μειονεκτήματα: "Air was stuffy."
Πλεονεκτήματα: "Crew nice. Plenty of food"
Μειονεκτήματα: "Boarding was very chaotic. Very long lines and not managed well"
Μειονεκτήματα: "Still in Munich."
Πλεονεκτήματα: "Equipment, crew"
Μειονεκτήματα: "The boarding of the plane was disorganized."
Πλεονεκτήματα: "Although clearly an older plane, it was clean. Gate personnel re-assigned me to a seat in a row with no-one in it."
Μειονεκτήματα: "The gate of departure moved twice before departure. The last change was to a completely different building. Apparently the equipment was changed and I did not learn that I would need a seat re-assignment until I scanned my boarding pass during boarding. (However, the gate agent was quick to accommodate)."
Πλεονεκτήματα: "Prompt, great crew"
Μειονεκτήματα: "No power ports, entertainment options"
Μειονεκτήματα: "Wheelchair assistance did not arrive at gate."
Πλεονεκτήματα: "The crew was very accommodating. I was surprised that the food was as good as it was."
Μειονεκτήματα: "The seats were very small. I am a woman in her late twenties under 5 feet tall and I had difficulty getting comfortable in the seats. The temperature was too hot the entire flight and I was unable to recline my seat back in order to sleep. Two bathrooms were out of commission the entire flight. This was the worst experience I've had on a red eye flight to Europe (I've traveled at least a dozen times between the US and Germany)"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "This is the first time I actually enjoyed a meal on a flight. It was ravioli in tomato sauce, just perfect! Superfriendly cabin crew"
Πλεονεκτήματα: "Crew was great and helpful. Flight was half empty so it was comfortable."
Μειονεκτήματα: "The plane was not very clean."
Μειονεκτήματα: "Vegetarian meal choice not offered"
Μειονεκτήματα: "A man next to me took a picture of me when he thought I was asleep."
Πλεονεκτήματα: "The service was great and it was fast. Nothing super special about the airline"
Πλεονεκτήματα: "Very efficient, clean and comfortable."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Everything on time"
Πλεονεκτήματα: "The plane was parked away from the gate. We boarded the service bus to get there 20 minutes before departure time. But it took more than 20 minutes while mid way waiting for clearance to leave for the plane. The service bus did not turn on the AC while we waited even though we complained. We were suffocating. There was no entertainment on the plane."
Μειονεκτήματα: "They forgot the luggage at Frankfurt."
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Staff seemed super friendly and happy to help. Also got plenty of drinks!"
Πλεονεκτήματα: "Restrooms on lower level a first for us. No waiting or lines In aisles . Entertainment selection decent."
Μειονεκτήματα: "Reclining in seats not adequate for sleeping; very difficult to be comfortable."
Πλεονεκτήματα: "I was so pleased with all the people involved from ticket desk to pilots and stewardesses. I would recommend Air Canada to everyone."
Μειονεκτήματα: "Flight was canceled with no prior notice and I am requesting a refund."
Μειονεκτήματα: "The flight never took off. We had to wait 6 hours in line, and they still couldn't rebook many of us. When I was finally rebooked on a Swiss Air flight, the flight was invalid, Swiss didn't accept it. I was send to various different lines, and they didn't even understand what my problem was. Finally after spending 2 whole days at the San Francisco airport, I could take off with a 30 hour delay. The Swiss Air flight was wonderful."
Πλεονεκτήματα: "The upgrade to business class"
Μειονεκτήματα: "Not Applicable"
Πλεονεκτήματα: "Ease of travel"
Μειονεκτήματα: "The food was horrible on the plane"
Μειονεκτήματα: "Seats were very tight compared to other airlines"
Μειονεκτήματα: "The entertainment system was lagging and the seating was tight , I got to be close and bond with my 70 year old neighbor"
Πλεονεκτήματα: "It was too hot in the airplane, and we were sweating. No leg room, no screens, I asked for water and didn't get"
Μειονεκτήματα: "The ticket I purposed did not allow for carry on / which was not clear on my confirmation when purchasing the ticket"
Μειονεκτήματα: "They loose my luggage!!!!!!"
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "The vegan food made me very very sick for a few days. Also the lunch was a chicken cup of noodles with a turkey sandwich. No vegan option. My luggage got left in Toronto."
Μειονεκτήματα: "Flight was delayed 33hrs and no accommodations were provided to us; no vouchers nothing! They didn’t even have a rep at their desk at the airport to answer any questions; just a sign with a number to call."
Πλεονεκτήματα: "flight to montreal had plenty of space, service was great, F& B selection was nice too, flights departed and arrived on time."
Μειονεκτήματα: "Return flight was more cramped. F&B service was SUPER slow."
Μειονεκτήματα: "Not enough leg room Cramped seating area in coach"
Πλεονεκτήματα: "Friendly and quiet crew! Good, because the only thing I could do on the flight was sleep."
Μειονεκτήματα: "Was not told to download entertainment application until onboard and out of range for the wifi. They also didn't mention having ipads to rent, not sure if they were available."
Μειονεκτήματα: "Worst experience !!!!"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Bad food, no entertainment. Uncomfortable plane"
Πλεονεκτήματα: "Finally getting off the plane."
Πλεονεκτήματα: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Μειονεκτήματα: "Everything was great - more selection on the movies/tv would be a plus"
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "This was a +10 hour trans Atlantic flight. We walked on and immediately noticed there were no TV screens. I expected that the crew would be handing out portable screens instead which would have been ok but pretty inconvenient. This was not the case. We asked the crew and were told that to have entertainment for the flight we would have to download the Air Canada flight into our OWN devices and connect to the airplane wifi. They also explained that you can't download the app while connected to the airplane wifi so anyone who wanted entertainment had to scramble to download the app while we were still on the ground and Use cellular data! at this point 300 people were either panicking because they didn't have a personal device with them, didn't have a charger for their device and so would have power issues or were forced to use up roaming data because they had non Canadian phone plans!!! At the very least staff should have told passengers about this setup while they were waiting at the gate, so that people would have time to download the app with airport wifi! add to all this the fact that the app was extremely low quality and the options for movies/show were disappointingly dated and limited. This was not officially a cheap low cost flight for my family but the service we got certainly would categorize it as such. Very disappointed."
Μειονεκτήματα: "Filthy No entertainment Had to pay for beer and wine"
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Πλεονεκτήματα: "Good flight from Toronto."
Πλεονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "Nice plane."
Μειονεκτήματα: "WAY too hot."
Μειονεκτήματα: "Our flight got canceled 12 hours before we were supposed to take off. They postponed our flight 24 hours. It took forever to change it so that we still arrived at our destination on the same day. I'm glad I checked my email before going to bed because otherwise I would have shown up to the airport not knowing my flight was canceled. That should not have happened. It almost ruined my trip."
Μειονεκτήματα: "It was a red eye so I tried to sleep but it was cold in the plane and they had run out of free blankets. They still had other blankets but they cost $17. We were offered water once on an 8 hour flight. The plane was not equipped with TV monitors.."
Πλεονεκτήματα: "The people at Air Canada were friendly and clear with what was going on."
Μειονεκτήματα: "Flight was delayed even though the plane was at the gate."
Μειονεκτήματα: "Felt like a budget flight. We've flown air Canada in the past and this flight seemed like their low end fleet"
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "No hot beverage was served."
Μειονεκτήματα: "The Centre chairs are uncomfortable."
Μειονεκτήματα: "Flight delays"
Πλεονεκτήματα: "Overall I enjoyed the movies provided. In the three week span I had a lot of the movie choices overlapped. However, I found that there were many options provided that allowed me to find movies I had not seen yet even though they were not released within the past 3-5 years."
Μειονεκτήματα: "I felt like I was constantly being bumped sitting in the aisle seat. I also was not a fan of the breakfast options."
Πλεονεκτήματα: "Old plane, high changing fees. Air Canada sucks"
Μειονεκτήματα: "Flight didn't take off on time Mediocore service Medicare food Air Canada wouldn't let me pick my Seat. I hate to phone a friend at the airline to select a seat."
Πλεονεκτήματα: "Boarding process was good"
Μειονεκτήματα: "No free snacks offered"
Πλεονεκτήματα: "The bathrooms were clean and the dinner was pretty decent. Lots of movie selections. The crew was nice."
Μειονεκτήματα: "The space was cramped. My flight from Toronto to Seoul was not good. I was seated right next to the bathroom and the way the seat was positioned, it stuck out next to the bathroom door. So, people were constantly walking into my seat and I could feel the air (and smell) from the bathroom every time someone opened and closed the door. It was very uncomfortable."
Μειονεκτήματα: "The port for the earphones didn't work 100% You had to jiggle it to get it to work"
Μειονεκτήματα: "more movie and technology availability."
Μειονεκτήματα: "It's hard to believe, but Air Canada did not offer wifi on our international - 9 hour - flight. I had intended to work and my daughter intended to do her homework and entertain herself online. They may have advertised no wifi, but I missed it. Additionally, our outbound and inbound planes were grounded for more than 30 minutes due to mechanical issues. It might be time for Air Canada to upgrade its international fleet!"
Μειονεκτήματα: "No hot drinks (coffee) on flight."
Πλεονεκτήματα: "The food was pretty good."
Μειονεκτήματα: "Outdated plane with no built in entertainment for an 8 hour flight, and then they still charged $10 to rent a screen. Bathrooms were gross and there were tissues instead of paper towels. Overall very disappointing and uncomfortable flight."
Πλεονεκτήματα: "Zoned boarding"
Μειονεκτήματα: "Food limited and must be purchased. Entertainment must have downloaded app."
Μειονεκτήματα: "Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?"
Μειονεκτήματα: "Spending the entire flight with my knees wedged into the the back of the seat in front of me was painful. I'm 6'2" which is not unusually tall. So greedy and careless for Air Canada to put the seat rows so close, selling an extra row of seats while causing pain for all the tall passengers."
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "Nothing much for breakfast"
Πλεονεκτήματα: "organized boarding; timely departure and landing; baggage swifly appeared at carosel; younger members of the crew were great"
Μειονεκτήματα: "Most senor member of the crew on the flight [female/blond] was flat out rude and clearly should not be interfacing with clients on flights."
Μειονεκτήματα: "If it's the same airline, why not wait for the 16 people that had a delayed connecting flight."
Πλεονεκτήματα: "The flight got me there safe and sound"
Μειονεκτήματα: "I don't understand why I had to pay extra for seat selection when I booked the flight. I don't think this was explained at all. I think Air Canada can give a little bit more than a small cup of soda."
Πλεονεκτήματα: "On such a small plane I am just glad I land in one piece and that we do not hit turbulence. The Windsor airport is very pleasant to deal with as an alternative to leaving from Detroit Metro. I will choose to do this when flights are available."
Πλεονεκτήματα: "The food and entertainment were good."
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Πλεονεκτήματα: "Nothing much, only the plane was clean"
Μειονεκτήματα: "Horrible food and service. Organization in boarding was poor."
Μειονεκτήματα: "The security check took so long. We made it last minute even thought we were in the airport more than 1.5 hours before the flight (as recommended)!!"