Πλεονεκτήματα: "Ease of travel"
Μειονεκτήματα: "The food was horrible on the plane"
Μειονεκτήματα: "Seats were very tight compared to other airlines"
Μειονεκτήματα: "The entertainment system was lagging and the seating was tight , I got to be close and bond with my 70 year old neighbor"
Πλεονεκτήματα: "It was too hot in the airplane, and we were sweating. No leg room, no screens, I asked for water and didn't get"
Μειονεκτήματα: "The ticket I purposed did not allow for carry on / which was not clear on my confirmation when purchasing the ticket"
Πλεονεκτήματα: "This is hands down the best airline to fly to and from Canada."
Μειονεκτήματα: "I wish the food for purchase options had better vegan and vegetarian selections."
Μειονεκτήματα: "They loose my luggage!!!!!!"
Μειονεκτήματα: "Rouge flight was sub par"
Μειονεκτήματα: "Not enough leg room Cramped seating area in coach"
Πλεονεκτήματα: "Friendly and quiet crew! Good, because the only thing I could do on the flight was sleep."
Μειονεκτήματα: "Was not told to download entertainment application until onboard and out of range for the wifi. They also didn't mention having ipads to rent, not sure if they were available."
Πλεονεκτήματα: "I liked how friendly and efficient the crew was"
Μειονεκτήματα: "I didn't like how there was no movie available to watch and/or no free wifi"
Μειονεκτήματα: "Worst experience !!!!"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Bad food, no entertainment. Uncomfortable plane"
Πλεονεκτήματα: "Finally getting off the plane."
Πλεονεκτήματα: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Μειονεκτήματα: "Everything was great - more selection on the movies/tv would be a plus"
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "This was a +10 hour trans Atlantic flight. We walked on and immediately noticed there were no TV screens. I expected that the crew would be handing out portable screens instead which would have been ok but pretty inconvenient. This was not the case. We asked the crew and were told that to have entertainment for the flight we would have to download the Air Canada flight into our OWN devices and connect to the airplane wifi. They also explained that you can't download the app while connected to the airplane wifi so anyone who wanted entertainment had to scramble to download the app while we were still on the ground and Use cellular data! at this point 300 people were either panicking because they didn't have a personal device with them, didn't have a charger for their device and so would have power issues or were forced to use up roaming data because they had non Canadian phone plans!!! At the very least staff should have told passengers about this setup while they were waiting at the gate, so that people would have time to download the app with airport wifi! add to all this the fact that the app was extremely low quality and the options for movies/show were disappointingly dated and limited. This was not officially a cheap low cost flight for my family but the service we got certainly would categorize it as such. Very disappointed."
Μειονεκτήματα: "Filthy No entertainment Had to pay for beer and wine"
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Μειονεκτήματα: "Left our luggage in Montreal!"
Πλεονεκτήματα: "Good flight from Toronto."
Πλεονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "Nice plane."
Μειονεκτήματα: "WAY too hot."
Μειονεκτήματα: "It was a red eye so I tried to sleep but it was cold in the plane and they had run out of free blankets. They still had other blankets but they cost $17. We were offered water once on an 8 hour flight. The plane was not equipped with TV monitors.."
Πλεονεκτήματα: "The people at Air Canada were friendly and clear with what was going on."
Μειονεκτήματα: "Flight was delayed even though the plane was at the gate."
Πλεονεκτήματα: "We had requested special meals and they showed up fine on the reservation page o. AirCanad's web site. Then they changed the itinerary (again) with a minor improvement after we had upgraded to Business class. Somehow Air Canada deleted the special meals. Not just lost with the change but actively deleted according their rep. So no meals."
Πλεονεκτήματα: "Great service, staff very pleasant!"
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "No hot beverage was served."
Μειονεκτήματα: "The Centre chairs are uncomfortable."
Μειονεκτήματα: "Flight delays"
Πλεονεκτήματα: "Old plane, high changing fees. Air Canada sucks"
Πλεονεκτήματα: "The boarding was efficient and had no trouble with baggage. Upgraded to business class and had very nice crew members serve us."
Μειονεκτήματα: "The entertainment was on an iPad, the options for food was super limited, the seating was uncomfortable and this was all after upgrading and spending more money on the flight. Very disappointing"
Πλεονεκτήματα: "Boarding process was good"
Μειονεκτήματα: "No free snacks offered"
Πλεονεκτήματα: "The entertainment"
Μειονεκτήματα: "Having to pay to have a bit of extra comfor while traveling with a 14 months old"
Μειονεκτήματα: "more movie and technology availability."
Μειονεκτήματα: "No hot drinks (coffee) on flight."
Πλεονεκτήματα: "The food was pretty good."
Μειονεκτήματα: "Outdated plane with no built in entertainment for an 8 hour flight, and then they still charged $10 to rent a screen. Bathrooms were gross and there were tissues instead of paper towels. Overall very disappointing and uncomfortable flight."
Πλεονεκτήματα: "Zoned boarding"
Μειονεκτήματα: "Food limited and must be purchased. Entertainment must have downloaded app."
Μειονεκτήματα: "Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?"
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "Nothing much for breakfast"
Μειονεκτήματα: "If it's the same airline, why not wait for the 16 people that had a delayed connecting flight."
Πλεονεκτήματα: "Made it in one piece without lost luggage"
Μειονεκτήματα: "4+ hour flight, no complimentary snacks, seating felt cramped,~45 minute delay in departure and docking, infotainment center broken"
Πλεονεκτήματα: "The plane was very new. Had a great entertainment system. Power plug ins. USB plug ins. Seats were a bit small, but when are they not?"
Μειονεκτήματα: "They forgot to bring me dinner then when I finally got someone's attention they told me they had given away ALL the dinners. How is that even possible? In the end they gave me a first class meal so not bad."
Πλεονεκτήματα: "On such a small plane I am just glad I land in one piece and that we do not hit turbulence. The Windsor airport is very pleasant to deal with as an alternative to leaving from Detroit Metro. I will choose to do this when flights are available."
Πλεονεκτήματα: "The food and entertainment were good."
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Μειονεκτήματα: "I was really upset that I found out the baggage handling broke my luggage even though I specifically marked fragile."
Πλεονεκτήματα: "Nothing much, only the plane was clean"
Μειονεκτήματα: "Horrible food and service. Organization in boarding was poor."
Μειονεκτήματα: "The security check took so long. We made it last minute even thought we were in the airport more than 1.5 hours before the flight (as recommended)!!"
Μειονεκτήματα: "No good movies or music"
Πλεονεκτήματα: "Got there safely. Smooth ride. Clear night. Great views."
Μειονεκτήματα: "It was fine. It was a night flight on a very full plane so of course very hard to sleep in the chairs but not the airlines fault. Staff were busy with the volume of people but did a fine job."