Πλεονεκτήματα: "Customer service"
Μειονεκτήματα: "Snacks"
Πλεονεκτήματα: "Awful!!!"
Πλεονεκτήματα: "Crew was great. Phenomenal even."
Μειονεκτήματα: "Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me..."
Πλεονεκτήματα: "Very friendly and cooperative crew. Entertainment is well upated with latest media."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat."
Μειονεκτήματα: "Crew was not particularly friendly....almost downright rude at times"
Πλεονεκτήματα: "Water provided."
Μειονεκτήματα: "My fly connection did not appear in screens, confusing, stressing. Fly left more than one hour after schedule, no explanation, still arrived on time"
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "The food was great and the crew was very friendly."
Μειονεκτήματα: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."
Πλεονεκτήματα: "The crew was terrific and friendly as I expected."
Μειονεκτήματα: "I have no other suggestions here since I'm pleased with the flight and services."
Πλεονεκτήματα: "Good food and beverage options. Many movie and television selections."
Μειονεκτήματα: "The seats were too close especially when reclined. The lady next to me got into an argument 3 times with the man behind her and no one assisted the situation. The second security check needs a better signifier that it was done. It almost made me and another man miss our flight. Miserable attendants"
Πλεονεκτήματα: "Food"
Μειονεκτήματα: "Everything was great"
Πλεονεκτήματα: "I do not know how to go about contesting his, but we bought 4 tickets to South Africa on Swiss air and Edelweiss via Zurich. We received a confirmation email for two of the tickets but not for the other two so we assumed the other ones did not go through as we used two different credit cards."
Μειονεκτήματα: "We purchased the last two again and when we showed up at the ticket counted they let us know that we bought 6 tickets!!!!!!!! We would like to be reimbursed for the two tickets we did not receive the confirmation emails for. How can we go about it?"
Πλεονεκτήματα: "Food was good. Crew was kind and gracious."
Μειονεκτήματα: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."
Πλεονεκτήματα: "Great friendly crew. Efficient systems."
Μειονεκτήματα: "Tight seats. Very little leg room."
Μειονεκτήματα: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."
Πλεονεκτήματα: "Good, in-flight entertainment"
Μειονεκτήματα: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"
Μειονεκτήματα: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."
Πλεονεκτήματα: "The booking to a new flight was seamless."
Μειονεκτήματα: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."
Πλεονεκτήματα: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Μειονεκτήματα: "Several delays and gate changes."
Πλεονεκτήματα: "Safety"
Μειονεκτήματα: "Small seats only 2 bathrooms,"
Πλεονεκτήματα: "On Board Service"
Μειονεκτήματα: "Delays...Delays..."
Πλεονεκτήματα: "Great service and friendly staff! Also great food!"
Μειονεκτήματα: "There's nothing I didn't like :)"
Πλεονεκτήματα: "Very short flight so little to write about."
Μειονεκτήματα: "We've got no complaints."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "We actually did not fly with Swiss Airlines to Thessaloniki. Our flight was re-booked on another flight the following day with Aegean."
Μειονεκτήματα: "Business class service The hostess forgot my request twice. ..."
Πλεονεκτήματα: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."
Πλεονεκτήματα: "The Israeli crew on El Al were very polite and tried to help."
Μειονεκτήματα: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"
Πλεονεκτήματα: "It's such a short flight that to me the experience is pretty insignificant. I liked that it was on time and the rest was very average for what I expected in a 45 minutes flight"
Μειονεκτήματα: "I would have loved a video"
Μειονεκτήματα: "No Wi-Fi on board."
Πλεονεκτήματα: "good food, excellent entertainment selection"
Μειονεκτήματα: "late boarding, late take off, missed my connection"
Πλεονεκτήματα: "Best airline I have ever flown"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Nice staff"
Μειονεκτήματα: "Old business class, old enterior, cabin too hot, seat uncomfortable due to permanent deflation of cushion."
Πλεονεκτήματα: "Boarding and cabin crew were excellent."
Μειονεκτήματα: "Seats were too tight and squeezed."
Πλεονεκτήματα: "The flight attendants were perfect and very professional. I had a toothache on both flights back and forth. And on both flights, the crew members were always keeping an eye on me. Thanks so much. And also the pilots did an amazing job on making the flight as smooth as possible, love the 777! Thank you Swiss. I'm flying again to Athens this summer, I'm going with Swiss :)"
Πλεονεκτήματα: "The Crew was wonderful."
Πλεονεκτήματα: "Swiss Air was the best airline ever!"
Πλεονεκτήματα: "Very little"
Μειονεκτήματα: "I paid extra for seat selections and then they did not give me those seats."
Πλεονεκτήματα: "fast boarding, great crew."
Μειονεκτήματα: "when is SWISS going to change serving something else rather than this chocolate bread during morning flights?"
Μειονεκτήματα: "I arrived to the airport within an hour of boarding time. I wasn't told the gate to my plane until 8:30. When I arrived to the gate there were no employees to speak to and it stated boarding time was 8:35 we didn't board until 9! It was just scary and confusing for someone flying alone in another country. When all the other confused flyers asked simple questions the employees at the gate were annoyed and rude."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Seating was very tight, confining."
Πλεονεκτήματα: "The food"
Μειονεκτήματα: "Would have been 5 stars overall if not for two hours of a child kicking me seat and occasionally poking my arm."
Μειονεκτήματα: "The crew was very short fused and rude to many of the passengers. I was surprised to see how they were talking to so many people I was feeling uncomfortable to even ask for a cup of water."
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "Mobile app wasnt working for me"
Πλεονεκτήματα: "Everything."
Μειονεκτήματα: "My flight was pleasant"
Μειονεκτήματα: "Small seats ,and temperature too hot"
Πλεονεκτήματα: "Attentive crew"
Μειονεκτήματα: "Long wait for baggage at destination"
Πλεονεκτήματα: "Polite crew"
Μειονεκτήματα: "The service and food was excellent. There is no question about dislike"
Πιο άβολα από ποτέ τα νεα neo Πιο στενά και απο Ράιαν
Einai san na taksideveis me treno toso apla.
Η φιλική συμπεριφορά του πληρώματος . Το φαγητό θα μπορούσε να ειναι καλύτερο μ
Όλα πήγαν πολύ καλά. Τίποτα άλλο.
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Πλεονεκτήματα: "Modern, clean airplane with spacious seating and attentive crew."
Μειονεκτήματα: "Really nice meal with Aegean airlines."
Πλεονεκτήματα: "Food was amazing"
Πλεονεκτήματα: "The crew was very nice and helpful, the plane left on time and landed on time"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Everything was perfect"
Μειονεκτήματα: "More drinks less food at night flight for short destination"
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "The crew was excellent"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Πληρωμα"
Μειονεκτήματα: "Φαγητο"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "crew was great and flight was on time"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "It was a short flight. 1 hour. Everything went good."
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Πλεονεκτήματα: "This leg of the flight we were pleased with after buying another ticket to Athens."
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Μειονεκτήματα: "The check in staff at the front desk were extremely rude and forced me to check and pay for a bag that was a carryon."
Πλεονεκτήματα: "Check-in counter mentioned that our ticket did not include checked baggage, but she only charged for one bag (will be checking on my ticket and discussing with Aegean's corporate if I bought the correct ticket with checked bags). Boarding was easy and the crew was very nice and helpful throughout the flight. I was glad that they served a small meal - food was good...we're not talking about a restaurant meal. Seats were good and just wish there was some in-flight entertainment."
Πλεονεκτήματα: "This was the best airline I have flown with. The crew was excellent and we were served food and drinks on each flight. Planes were loaded from each end of the air craft so didn't take long to get people seated and off. We don't get this service with American or Southwest. Seats were tight."
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Μειονεκτήματα: "The plane has an hour delay in Rome due to rain. Although the delay is understandable, they seem to have left my luggage outside in the rain for all that time. As a result, all my clothes were wet and ruined and a few other items broke. Horrible baggage handling."
Πλεονεκτήματα: "I will definitely do this trip again , I loved this trip so much unfortunately I didn’t have enough time to visit the islands but that’s a must . The people were very nice , the majority spoke english so you won’t have a problem going places and asking questions . Food was great and reasonable. I will definitely do this again !!!"
Μειονεκτήματα: "I went in the end of March still a little cold."
Μειονεκτήματα: "I lose my bag"
Πλεονεκτήματα: "The food, crew was nice and polite."
Μειονεκτήματα: "Didn't have any entertainment"
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Πλεονεκτήματα: "Boarding from the club was a wonderful innovation."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "Once we landed in Athens, knowing that our next flight would be taking off in 5 minutes, we thought ther was no way that we'd make it. Instead, they had someone waiting for us when we got off of the flight and someone to run all 11 of us through the airport to the plane. Aegean held the flight because they knew 11 people from the Santorini flight were coming."
Μειονεκτήματα: "Once on the plane, we ended up sitting there for another 30 minutes, even though it was already 20 minutes late waiting for us. When I asked the stewardess whether that meant that our bags were going to make the flight she said she'd have to check. She never came back. I then asked a second girl and she said that she'd have to check and she never came back. I finally asked again before landing and she supposedly went and asked someone and came back and said yes they made it. Got to baggage claim - no bags. We had another flight to catch back to the states, so we didn't have time to figure out the situation. We spent the next three days frantically calling Aegean, to no avail. Their customer service either wouldn't answer or would tell us to call London Heathrow lost and found, who wouldn't answer. Eventually, Delta found our bags and had to work with Lufthansa and their own boots on the ground at LHR to find the bags and get them back to us."
Πλεονεκτήματα: "The food and the crew"
Πλεονεκτήματα: "Quick departure after boarding"
Μειονεκτήματα: "The price of the low Aegean Airline ticket from Athens to Prague has a hidden provision that the passenger has to pay 40 euros for any checked-in luggage. So in fact the total cost of the air ticket from Athens to Prague is much higher than the other airlines. Kayak did not do a good job warning me about the luggage charge."
Μειονεκτήματα: "We're not on this flight"
Μειονεκτήματα: "Procedures for handling sick elderly passenger. One crew member should take initiative and deal with sick person and handle calling for a doctor on board ."
Πλεονεκτήματα: "Very bad"
Μειονεκτήματα: "All the team"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Great food and drink."
Μειονεκτήματα: "So cramped!"
Μειονεκτήματα: "I felt robbed. They made me pay extra for my luggage and norwere on my ticket did it say I had no right to take my luggae of 20 kg. It is really wrong to do that to people"
Μειονεκτήματα: "The baggage limits are very strict; if you haven't limited your packing & weighed your bags, be prepared for high fees. 3 of us traveling together with carry-ons that we took free on other airlines (thank you Iberia!) cost us $250!!! Lights were NOT turned off for this overnight flight & VERY noisy"
Μειονεκτήματα: "Food was completely uninteresting.. I had a book. Didn' t need entertainment, but for 2 hour flights, it wasn't necessary."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Everything"
Πλεονεκτήματα: "Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew."
Μειονεκτήματα: "Movies available weren't to my taste, which isn't important anyway."
Πλεονεκτήματα: "Great crew"
Πλεονεκτήματα: "Seat was very comfortable. Crew was great."
Πλεονεκτήματα: "Professional crew"
Μειονεκτήματα: "Depart on time"
Πλεονεκτήματα: "Good amount of leg space"
Μειονεκτήματα: "Entertainment"
Πλεονεκτήματα: "The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average."
Μειονεκτήματα: "The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate."
Πλεονεκτήματα: "Awful airline. Will never get tickets through you again."
Μειονεκτήματα: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."
Πλεονεκτήματα: "The crew was great!"
Μειονεκτήματα: "I don't like the movie options. Some are quite sexual and can be seen around the plane."
Πλεονεκτήματα: "It was all fine, a bit cramped, but otherwise fine"
Μειονεκτήματα: "I had only 40 minutes to board my connecting flight to Vienna, had to run through two sets of security gates and one immigration and a long walk - at 64, I almost didnt make it, and was the last one to board huffing and puffing!"
Μειονεκτήματα: "Everything"
Πλεονεκτήματα: "Curious crew."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Rude inconsiderate staff. Terrible plane"
Μειονεκτήματα: "Everything"
Μειονεκτήματα: "Terrible food and service"
Μειονεκτήματα: "Menu was poor"
Πλεονεκτήματα: "Timely departure and pleasant staff on board"
Μειονεκτήματα: "It was cold during the flight,"
Πλεονεκτήματα: "Flight on time, and luggage was at destination. Crew OK"
Μειονεκτήματα: "Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats."
Πλεονεκτήματα: "Nothing!"
Μειονεκτήματα: "Austrian Airlines cancelled my flight with no notice, technical difficulties. Woke up before 5 am and went to the airport to find out, then waited in line for two hours to get re-booked on a flight the next day. Really poorly done. No compensation. Would not recommend Austrian Airlines, ever. -Mark Cox"
Μειονεκτήματα: "I had a weelchair and nobody assist me in Viene in Austria And I lost"
Πλεονεκτήματα: "I'm so happy I did not book Austrian Airlines for the way back to Zurich."
Μειονεκτήματα: "My checked in baggage did not arrive with me, the staff told me it'll arrive the same day in the evening but it did not and nobody informed me, I only found out after calling them 5 times (which 2 times they hung up on me after putting me on hold). My bag only arrived almost 35 hours after i already landed Hong Kong, without being able to tell me when exactly and made me sit and wait for them to deliver it at mid-night."
Πλεονεκτήματα: "Crew were polite and accommodating."
Μειονεκτήματα: "Plane temperature was too hot, despite my repeated requests to the crew to lower the temp. No one on this flight opened a single blanket - was that the goal? It was too hot to even sleep."
Πλεονεκτήματα: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Μειονεκτήματα: "I really can’t think of anything I didn’t like!"
Πλεονεκτήματα: "The stewardess is very polite and accommodating n"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Except eventually delay, the flight experience is good."
Μειονεκτήματα: "May bags didn't make the transfer and were sent on to me the following day."
Μειονεκτήματα: "Changing planes on Vienna was not easy so 1-hour layover was barely enough (required running)"
Πλεονεκτήματα: "Nothing stood out compared to other airlines"
Πλεονεκτήματα: "Boarding/deplaning quick Left on time"
Μειονεκτήματα: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "I have to pay for food or drink"
Πλεονεκτήματα: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Μειονεκτήματα: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Μειονεκτήματα: "I wanted to buy an checked-in luggage, but Austrian site did not worked properly, repeatedly gave an error message. I ended up buying it at the counter desk, in the airport, at a much higher price."
Πλεονεκτήματα: "Everything. Keep up the good work."
Μειονεκτήματα: "Rudest flight attendants I've ever witnessed. No food or drink for six hours. Bad entertainment selection."
Πλεονεκτήματα: "Good place for the legs"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Spacious aircraft. Polite crew. Even good food. On time."
Μειονεκτήματα: "Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning"
Μειονεκτήματα: "The vegetarian meal was OK"
Πλεονεκτήματα: "The aircraft was very clean. Very friendly crew."
Μειονεκτήματα: "Flight from Budapest to Vienna was too hot and the AC was not working properly."
Πλεονεκτήματα: "Plenty of leg room in economy. Will fly again."
Πλεονεκτήματα: "very short layover and my check luggage made it all the way home with no problems"
Πλεονεκτήματα: "The staff should speak english and albanian from pristina to austria or from pristina to turkey its abvious they are albanians %95 of them and elderly who dont speek any other language but albanian"
Πλεονεκτήματα: "Right on schedule!!"
Πλεονεκτήματα: "Boarding gate was fast to get into the aircraft, flight was on time. Staff was friendly and helpful."
Μειονεκτήματα: "Nothing negative"
Πλεονεκτήματα: "Staff was pleasant and competent"
Μειονεκτήματα: "Food was way too salty. That needs to be addressed by airlines. Not a healthy or palatable experience."
Πλεονεκτήματα: "The overall flight wads excellent."
Μειονεκτήματα: "Boarding on the return flight was poorly handled as there was no organized boarding."
Πλεονεκτήματα: "Good food and drinks,great movies"
Μειονεκτήματα: "Dirty bathroom,needs upgrade too."
Πλεονεκτήματα: "everything on time, good selection of movies"
Μειονεκτήματα: "the food....pretty bad"
Πλεονεκτήματα: "Salzburg airport connection first leg flight"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "The crew was fantastic!"
Μειονεκτήματα: "The crew was extremely rude. One in particular was very racist in the way we were treated and the way she would talk to white travellers. My 3 year old child was not provided meal after 2 reminders and I had to argue and fight for it. I was forcefully given Asian vegetarian meal when I had made no special meal requests."
Πλεονεκτήματα: "Food was absolutely terrible. Worst airline food of any trip I‘ve taken. Service was sparse. One beverage for the entire flight"
Μειονεκτήματα: "Only reason I chose Lufthansa was that I was informed that 23kg of checked in luggage was included. It was NOT. I don't care whose fault it is. Lufthansa still says that this is included on their website. I demand reimbursement."
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "Business Class Seating had 3 seats in middle Refurbished 747 had new seats, but still felt like an old plane with awkward layout"
Πλεονεκτήματα: "The crew was very nice and efficient, even though there seem to be only two of them."
Μειονεκτήματα: "Seats did not recline, and it is hard for those of us trying to sleep after connecting from a trans-Atlantic flight."
Μειονεκτήματα: "Space is too limited even for the a small built body."
Πλεονεκτήματα: "Crew was attentive"
Μειονεκτήματα: "We sat on the runway for an hour."
Μειονεκτήματα: "The seats were very small and uncomfortable, I didn’t see any stewards except to serve meals"
Πλεονεκτήματα: "Excellent"
Πλεονεκτήματα: "The crew should treat better passengers but overall is been good"
Μειονεκτήματα: "Overall is been good"
Μειονεκτήματα: "Lufthansa lost my luggage. Still waiting in my hotel."
Μειονεκτήματα: "Lufthansa’s service counter in Munich was helpful with locating baggage and unfamiliar with transit rules."
Πλεονεκτήματα: "I like everything about this airline. The entire crew is always happy to serve and extremely helpful. The food is very good and served hot. When our flight was delayed and it was questionable whether we'd make our Lufthansa connection, there was a small bus with 2 Lufthansa crew members waiting for us on the ground - they escorted us through Customs and directly to the door of the airplane so that we'd make the flight. Service I have never gotten on an American airline!"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "On time, Staff were excellent"
Μειονεκτήματα: "Poor snack (sugary cookie) Big rush to make connection in Frankfurt, almost missed it. Should allow at least 2 hours to connect as they use buses to transfer from plane to terminal and often have to go through security again."
Μειονεκτήματα: "Too few water servings. Made me sick."
Πλεονεκτήματα: "On time flight with no problems"
Μειονεκτήματα: "Uncomfortable seats so hard to sleep during flight"
Πλεονεκτήματα: "Beautiful new plane — supremely clean"
Πλεονεκτήματα: "The business class area was spacious"
Μειονεκτήματα: "Crew is too curt... they could use a little more smile"
Πλεονεκτήματα: "Crew was very friendly"
Μειονεκτήματα: "The food was not that great"
Πλεονεκτήματα: "The good organization and the friendly atmosphere."
Μειονεκτήματα: "The bad movies."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Flight was delayed and LH had booked too tight a connection (55 minutes) so we missed our flight and had to stay overnight. I was unable to check in on line due to bad wifi and was assigned the last row of seats that don't recline."
Πλεονεκτήματα: "I enjoyed how smooth the whole flying went in the Lufthansa plane, also how quite was inside the plane compare to other airlines airplanes. I love the leg room in the plane. I impressed with the level of commitment to take passenger out the airport on time. It has definitely one of the smoothest and nice plane I have ever been so far."
Μειονεκτήματα: "The pilot when landing landed too fast and the plane lost its balance for a second but other than that everything was great."
Πλεονεκτήματα: "Friendly crew, nice food and wine."
Πλεονεκτήματα: "Nice airplane, good crew, nice bite to eat."
Πλεονεκτήματα: "Service was very good, flight was very smooth"
Πλεονεκτήματα: "a normal coach experience, nothing special or bad about the flight"
Μειονεκτήματα: "was not accustomed to walking outside or taking a bus to palne, was kind of ruff due to weather"
Πλεονεκτήματα: "Staff, they served a snack on this short flight"
Μειονεκτήματα: "Flight was late, having to be bussed to the airplane and from the airplane, prefer gates."
Πλεονεκτήματα: "The crew was really nice"
Μειονεκτήματα: "There was no entertainment of course!"
Πλεονεκτήματα: "Crew was great. Food was good."
Πλεονεκτήματα: "On my going flight MSP to Frankfurt, I had a normal seat and as a tall person, it was miserable. The seats were so tight I had to have my legs in the aisle and constantly stand just to make it. On the return I was given an exit row and it was quite nice."
Μειονεκτήματα: "Condor is a reduced price airline so I was not expecting a large amount of entertainment. But only two free movies was a little bit extreme. The music selection was good."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Great crew and excellent service"
Μειονεκτήματα: "No free Wi-Fi even on international flights."
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "Old plane. Bad food. Small seats. Obsolete entertainment system. Hate United!"
Πλεονεκτήματα: "My parents had a wonderful experience. Very professional and courteous!"
Μειονεκτήματα: "A strike caused us to have to shorten our vacation and we lost the money on all hotels and tours. The treatment by staff was unpleasant. I hope the other 350,000 affected people were treated with more courtesy."
Πλεονεκτήματα: "Friendly crew."
Μειονεκτήματα: "Food was tasteless"
Πλεονεκτήματα: "Food and seating space much better than Delta."
Μειονεκτήματα: "My luggage was left in Frankfurt at connecting flight from Frankfurt to Atlanta"
Πλεονεκτήματα: "The flight crew was lovely, and the best part of the entertainment was the on plane cameras which we could watch. Very cool!"
Μειονεκτήματα: "Gluten free meal for breakfast was a turkey sandwich?? I would have preferred yogurt"
Πλεονεκτήματα: "Great airline. Crew were friendly and helpful."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "I was given trouble when boarding the flight"
Μειονεκτήματα: "Better customer service"
Πλεονεκτήματα: "The size of hand luggage"
Πλεονεκτήματα: "Quite frankly, I did not like nor was I amazed by the flight overall. The flight was 80 minutes late w/o any giudense by any easyjet airport staff. Passengers were left on their own to figure out things. Gate change w/o enough notice. Easyjet rented another company's airplane. Landing was horrible."
Μειονεκτήματα: "Everything should've been planned better."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Some attempt at better customer service"
Πλεονεκτήματα: "The cabin crew was very good. The check in process was tough but the representative was nice."
Μειονεκτήματα: "The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer."
Μειονεκτήματα: "Flight was 2 hours late"
Μειονεκτήματα: "The plain didnt leave because the food didnt arrive. We waited 3 hours! Very bad!"
Μειονεκτήματα: "Delayed flight"
Πλεονεκτήματα: "Nothing, the most horrible airline with rude crew and unpredictable."
Μειονεκτήματα: "At least be courteaous when your flight is delayed 3 hours"
Μειονεκτήματα: "More clerks for checkin/baggage; some organization in queuing to board. It was total chaos and the staff seemed very stressed."
Πλεονεκτήματα: "The crew was very nice. All smiles"
Μειονεκτήματα: "We give our tickets to board and they tell us we have to put our purse backpack in our suitcase. Why? Really we are boarding. Of course it didn’t fit so we are charged 60 euros!! Per bag !! There are five of us so 300 euros. It’s no better than extortion. Then we pay and give our tickets and wait."
Μειονεκτήματα: "EasyJet was pretty easy to deal with."
Πλεονεκτήματα: "Boarding line looked long but it was quick and easy. Seats were more comfortable than other economical airlines. The flight was a short one so no food was needed although offered at cost, and for entertainment I had my music and a book."
Μειονεκτήματα: "We were waiting in the bus for a very long time"
Πλεονεκτήματα: "Nothing!"
Μειονεκτήματα: "El vuelo se retrasó y teníamos conexión con el tren dos horas después, no dieron opción de nada, simplemente perdimos los pasajes del tren. El personal fue despectivo. No recomiendo para nada ésta aerolínea."
Μειονεκτήματα: "The flight came in late, but we only found out later.If we’d been told we could have gone for a drink, or at least found somewhere to sit for a while, rather than standing for an unacceptable time!"
Πλεονεκτήματα: "The crew was really nice and attentive to passengers."
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Everything was wonderful, even the weather"
Πλεονεκτήματα: "The short flight?"
Μειονεκτήματα: "Seriously now, the line, the attitude, the delays, the lack of information, is not "low cost". I fly some low cost companies but easyJet needs to improve. I was stranded once in London and the company never did a thing to help. Sadly, it's not worth it considering how one gets stranded with no real recourses. Try to get a refund from the company and you know what I'm talking about. Now Norwegian Express, that's another good story."
Πλεονεκτήματα: "Plane was empty and they gave us good seats"
Μειονεκτήματα: "When boarding the staff did not cooperate and did not change our seats"
Πλεονεκτήματα: "Slight attendant were nice"
Μειονεκτήματα: "They would not le me to take a personal hand bag. They would count it as luggage. It’s supposed to be a carryon and a purse or hand bag/backpack and they wanted to charge me €60 for it. They gave me a really hard time and they allowed others to have both items but they would not allow me because he felt that my bag would not fit inside my carryon. Very disappointed and flight was very late."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Μειονεκτήματα: "Per the airline, passengers are allowed 1 personal item such as a purse or computer bag PLUS 1 carry on that falls within size parameters. When my daughter and I went to board we, along with several other passengers were pulled aside. We were told that our personal item had to be placed into our carry on or we would need to pay Eu60 to check a bag each. There was not enough time before flight to get someone in charge to talk to so we paid to check 2 bags."
Πλεονεκτήματα: "The crew were excellent. They were an airline group out of Estonia working on behalf of EasyJet. Professional, courteous, and helpful."
Μειονεκτήματα: "The name was wrong on the ticket and did not match the passport and we almost missed our flight having to wander all over the Zürich airport trying to figure out where to change the name on the ticket. The whole process was very disorganized and they charged me over Fr.100 to just change the name. They we’re not changing the sheets only the name. Very unprofessional"
Μειονεκτήματα: "Messing with luggage size"
Μειονεκτήματα: "I was charged for my carry on luggage from the UK to Israel, despite the fact that this was the same bag that I boarded the first leg from Israel to the UK. Secondly, many of the other passengers had several bags, bigger bags, prams, hat cases, etc. I felt that i was chosen at random, and that the rule is not applied equally."
Πλεονεκτήματα: "Super Easy for a traveler with simple expectations."
Μειονεκτήματα: "I had to stuff my personal item in my suitcase. When the previous times I've flown easyJet I've always had a carry on and personal item"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Hostess who threw me out"
Πλεονεκτήματα: "We are from the US and haven’t traveled on easyJet before. Since it was new, and we are in our 60’s, it did take a little work getting all set up on the app to get boarding passes. Not much different from the airlines in the states I’d say."
Μειονεκτήματα: "Was a bit surprised about the limited size of the carryon. One just barely missed fitting in to the box that checks the size. When we got on the plane, it would have easily fit. Not so happy about having to spend another 45 euros for the bag. But on a positive note, I did get a text that the bags was going to be on Belt 3 which was nice. And it was in English too."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Late for return and arrival flight"
Πλεονεκτήματα: "Well organized and sweet staff"
Μειονεκτήματα: "I liked this airline. Will book again."
Πλεονεκτήματα: "Efficiency"
Μειονεκτήματα: "The seats were small"
Μειονεκτήματα: "Before entering flight we were requested to keep bags in the carry on. This information could have been delivered when making first check in! Lack of courteous manners."
Μειονεκτήματα: "I didn't like that there was only an allowance of 1 carry on bag and need to pay for a purse or backpack. The universal carry on policy is a carry on suitcase and a purse or something small you can fit under your seat. I think that information should be told to customers before they buy their tickets since this goes against what most people know about the carry on policy."
Μειονεκτήματα: "I was charged $50 for my luggage. I had one check in luggage and the price seemed very excessive. The attendant did not want to work with me in terms of lowering the price"
Πλεονεκτήματα: "Getting off and not returning thru easy jet"
Μειονεκτήματα: "Getting off"
Μειονεκτήματα: "Flight delayed over four hours. Didn't take it as I had already missed my meeting in Basel."
Πλεονεκτήματα: "I was really surprised since I didn't have good expectations going in. The whole experience from checkin to checkout was really good."
Μειονεκτήματα: "Even if the plane had plenty of overhead space available, the EasyJet crew refused to let us bring our carry ons on board and charged us 60 euros to check them. It was absolutely unreasonable and unfair as the passengers that boarded first were able to bring all their bags on board and we were penalized for being further down in line."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Rude staff, crowded planes, stand by on a booked ticket , 3 hours late"
Μειονεκτήματα: "Updates saying flight delayed 1hr, then 22hrs, no-one at kiosks/bag drop can advise or check on flight....wait for customer service ...to be told flight is ontime & we had to run the length of the terminal. Otherwise ok."
Μειονεκτήματα: "The chairs are not comfortable"
Πλεονεκτήματα: "The price. The flight attendants were nice."
Μειονεκτήματα: "The qualifier service was terrible. My sister was asked to put her handbag in my carryon because she wouldn't have that and a small suitcase. There were plenty of other people who had both but we were singled out. The comfortability of he flight wasn't good. There wasn't any entertainment option either. Won't ever fly easyJet again."
Μειονεκτήματα: "The website did not allow me to add a checked bag to an existing reservation which resulted in having to pay €45 at airport bag check (half the amount of actual airfare). Totally predatory practice especially for first time passengers of airline. The crew at boarding was less than pleasant. I guess there's a reason why the airfares are so low - manners and courtesy are not included."
Πλεονεκτήματα: "The crew were very helpful. Also I enjoyed my seating arrangements."
Πλεονεκτήματα: "on time, not overcrowded"