Πλεονεκτήματα: "Very nice plane"
Πλεονεκτήματα: "Great crew. Good food. On time."
Μειονεκτήματα: "Tv wasn't operating correctly"
Μειονεκτήματα: "The most courteous staff - on ground, in air, and at destination!"
Πλεονεκτήματα: "Average flight. Crew was polite."
Μειονεκτήματα: "On time performance. Barely made my connecton, because of flight delay. Seems like only 1 in 5 flights are on time according to flightaware.com."
Πλεονεκτήματα: "Seat was comfortable and the crew was courteous."
Πλεονεκτήματα: "Delta service is amazing"
Μειονεκτήματα: "Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags."
Μειονεκτήματα: "Every thing was good"
Πλεονεκτήματα: "Nice short flight, crew was nice."
Πλεονεκτήματα: "In flight entertainment"
Μειονεκτήματα: "The plane was very hot."
Πλεονεκτήματα: "Crew was very sweet"
Πλεονεκτήματα: "Amazing crew"
Μειονεκτήματα: "No delay"
Μειονεκτήματα: "Broken in-seat entertainment system for one of our seats, customs pre-clearance in Dublin took forever, but not the airline's fault."
Πλεονεκτήματα: "They were friendly and prompt, joked with us as they worked. The flight was smooth and on time"
Πλεονεκτήματα: "Smooth ride"
Μειονεκτήματα: "WiFi didn't work"
Πλεονεκτήματα: "Delta in flight entertainment is great."
Μειονεκτήματα: "Always delayed."
Μειονεκτήματα: "Bigger personal space"
Μειονεκτήματα: "Touch screen not very sensitive, required a lot of tapping to click."
Πλεονεκτήματα: "Temperature on the last flight from MSP to RAP was perfect.flight attendant in the back of the plane was OBNOXIOUS!"
Μειονεκτήματα: "Most everything it sucked, okay?"
Πλεονεκτήματα: "Delta in Orlando is awesome!"
Πλεονεκτήματα: "Excellent flight with efficient service. Flight was on time and friendly staff"
Μειονεκτήματα: "Online check in didn’t work. Called Delta 800# and rep said I needed to wait till I got to airport. Airport rep said I needed to use the KLM flight number, not the Delta number.W"
Πλεονεκτήματα: "The counter assistant change my seats and my wife and me seat together"
Μειονεκτήματα: "Hot cabin"
Πλεονεκτήματα: "Breakfast was quite good, rest of the food was maximum average like on the other Delta flights I flew on this travel."
Μειονεκτήματα: "The seats in business class are horrible in flat bed mode. The crew did not pay much attention, was quite bored, not well organized, service was less than average. They forgot the coffee for breakfast although they had only to care for 8 people."
Πλεονεκτήματα: "Thanks to Angel in the ATL airport who helped ensure I had a more comfortable flight. He was very kind and I appreciated his help."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."
Πλεονεκτήματα: "Everything went off without a hitch."
Πλεονεκτήματα: "The flight was great. The crew was great. The plane was great. I would highly recommend Delta over every other airline for travel within the USA."
Μειονεκτήματα: "The airport in Minneapolis is ridiculous. If you get a short lay-over, then hope you did your sprint training. I avoid this airport as much as possible. Had no choice with this flight."
Πλεονεκτήματα: "Excellent piloting and cabin crew."
Πλεονεκτήματα: "Love the new in-cabin wi-fi, USB charging station, and menu of in-flight entertainment and resources on the individual flatscreens."
Μειονεκτήματα: "Haven't left yet!!!"
Πλεονεκτήματα: "Training on delta app usage and being hospitable to injured customers"
Μειονεκτήματα: "Timing and not providing accurate information; Phillip at Las Vegas airport was unaware of how to purchase and pay for a checkin bag via the delta app. I️ didn’t have a working card and then realized by the time I️ needed to check in that it was too late. 8 hours later I’m on a red eye flight for a guaranteed seat bc of being put on stand bye. I️ stay in Vegas for 1 night and my ankle swells the next morning and I’m unable to move my legs. Sent to the hospital and have been in Vegas since 11/20"
Μειονεκτήματα: "Flight was late by almost 2 hours!!!"
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "I liked the boarding process."
Μειονεκτήματα: "Bigger seats are more helpful."
Μειονεκτήματα: "Had a death in the family and no one would help me get back home"
Πλεονεκτήματα: "Staff was frIendly."
Μειονεκτήματα: "One of my bags went to Santa Fe"
Πλεονεκτήματα: "Everything went wonderful. Excellent crew"
Μειονεκτήματα: "No problems"
Πλεονεκτήματα: "Ground team was amazing--efficient, pleasant, rapid turnaround"
Μειονεκτήματα: "Incoming plane was 1.5h late and there was no meaningful explanation (saying that the plane was late coming in bc it was late getting to its prior stop isn't really an explanation)"
Μειονεκτήματα: "Seats are very small."
Μειονεκτήματα: "Not enough entertainment choices"
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Πλεονεκτήματα: "Plenty of give on seat belt, just enough leg room for my 6' frame. No one was seated in the middle seat!"
Πλεονεκτήματα: "Great crew and prompt service. We left and arrived exactky when it said we would."
Μειονεκτήματα: "Snacks could have been a bit better but that's not a deal breaker."
Πλεονεκτήματα: "Good crew and service"
Μειονεκτήματα: "Tough landing at DC but it was the wind"
Πλεονεκτήματα: "Seats were comfortable with plenty of room in first class. Staff were friendly and attentive."
Μειονεκτήματα: "Dancing clowns? Overall it was a nice and pleasant flight"
Μειονεκτήματα: "The flight attendants were friendly, watched a movie, thanks for the ear buds to listen to the movie. There was a lot of turbulence but I feel our pilot managed it very well bringing us in safely and smoothly as possible. I can't think of anything that could have been improved on."
Μειονεκτήματα: "Too hot!"
Πλεονεκτήματα: "Crew was extremely nice."
Μειονεκτήματα: "Flight was canceled"
Μειονεκτήματα: "More leg room, more attentive to customers with disabilities"
Πλεονεκτήματα: "The crew was exceptionally polite and helpful!"
Μειονεκτήματα: "The entertainment system at my wife's seat was broken - very disappointing."
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Πλεονεκτήματα: "Sears are still too narrow."
Μειονεκτήματα: "I wish I could of finished my movie !!!"
Πλεονεκτήματα: "Delayed 4 hours. Strung along the entire time. Awful experience. Inability to get hotel."
Μειονεκτήματα: "I’ll never fly American Airlines again. Staff was rude and food and entertainment screen did not work"
Πλεονεκτήματα: "People on the planes were nice"
Μειονεκτήματα: "The guy at the gate in france made me check my bag, he said it was due to the size but people were walking by with bigger bags and he didn't seem to care about them at all. Not sure why he singled me out. Also took my passport, which he wasn't doing for other passengers and told me to board the plane. I had to ask multiple times for him to return my passport. Not sure if it was his first day or something but it was a very frustrating experience."
Πλεονεκτήματα: "Both flight were on time and the crews were delightful"
Πλεονεκτήματα: "Price, entertainment, direct flight"
Μειονεκτήματα: "Plane left because pilot was late, little to no legroom for a 6"2 person. Boarding procedure is a joke. Instead of their group system the plane should be boarded from the back. By the time group 8 comes on board there is no room in the overhead bins."
Μειονεκτήματα: "Snacks, non usable Wi-Fi"
Πλεονεκτήματα: "With almost airlines charging much more while delivering much less, it was a pleasure to take this flight and actually be treated like a consumer who paid a lot of money to fly. They fed us, gave us drinks, and were generally very nice and accommodating."
Μειονεκτήματα: "No complaints, other than I wish I could afford first or business class!"
Πλεονεκτήματα: "Everything went smooth and fast"
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "It was on time. I liked the head rests on the seats."
Πλεονεκτήματα: "My connecting flight from london arrived late and the crew made sure i made it onto the flight to stl even though I barely made it to the gate on time."
Πλεονεκτήματα: "Cabin crew were good. Their service was good. And quality of flight and food was good"
Μειονεκτήματα: "My flight from dallas got delayed and hence I missed my flight to Bahrain from Heathrow. They hence booked me on a british airways flight, bt after i reached delhi, i did not receive my checked bags. I still have not received my checked bags"
Πλεονεκτήματα: "The people I spoke to on the customer service line and then especially at the service desk in Miami were able to help me get a sooner flight so I didn’t have to be driving home until the wee morning. I am VERY grateful to them and American Airlines policies which empower its employees to assist its customers."
Μειονεκτήματα: "There seemed to be some passive aggressiveness present on the flight to Houston. Passengers seemed to be defying in small ways orders from the staff, standing etc. The staff responded quite severely in my opinion, repeating the safety video to everyone’s annoyance because some passengers were talking out loud."
Πλεονεκτήματα: "The flight was on time and the plane was not full."
Μειονεκτήματα: "The food was terrible, it’s getting worse every year. It’s worse than hospital food. One extra luggage was 80,00 Euros which I find expressly pricy when usually it doesn’t cost more than $50.00 US dollars"
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Μειονεκτήματα: "Food was dreadful and plane was very cold and that was in first class"
Πλεονεκτήματα: "The stewardesses were very polite and helpful"
Μειονεκτήματα: "Although an email was received 3 hours before departure that everything was on schedule, we were told when checking in our whole itinerary had been changed to leave the next day. We had not been contacted and we missed our daughter’s professional basketball game in France. This was the reason we bought the tickets from Kayak to begin with. The cancellations were happening with British Airlines and they were not working with American Airlines to help us out to get to the game on time."
Πλεονεκτήματα: "Arrived slightly early. The crew was efficient and friendly. The interior and seats looked new."
Μειονεκτήματα: "Nothing was negative."
Μειονεκτήματα: "Missed because of first delay"
Πλεονεκτήματα: "My flight is tomorrow"
Πλεονεκτήματα: "The crew on American Airlines flight #109 from LAX to HNL was excellent!"
Μειονεκτήματα: "No entertainment. Seat was dirty. Small plane."
Πλεονεκτήματα: "Very smooth trip from beginning to end."
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Πλεονεκτήματα: "I like the service, how they were polite to me, and made me feel welcome."
Πλεονεκτήματα: "Most things."
Μειονεκτήματα: "Delayed flight!"
Μειονεκτήματα: "Terrible airline. Will not fly them again."
Πλεονεκτήματα: "Great crew and plane"
Μειονεκτήματα: "crew coming in from another flight was late. Then, according to announcement our plane had been sitting 2 hours and they would have to call for power. It was already a late night flight, now delayed 1 1/2 hours leaving. The plane interior was hot, that helped with our displeasure."
Μειονεκτήματα: "The worst flight attendant I have ever seen."
Μειονεκτήματα: "No personal entertainment systems. I ordered a low lactose meal and got yogurt which is high in lactose!"
Μειονεκτήματα: "I felt like cattle. Horrible for long haul flights."
Πλεονεκτήματα: "Everything was great. Comfortable seats & good service."
Μειονεκτήματα: "Unfortunately, the flight was delayed because of a "problem with the plane"- we had to wait at the gate for 2.5hrs for the mechanics to work on it."
Πλεονεκτήματα: "I liked the boarding, entertainment, and food."
Μειονεκτήματα: "I did not like the cramped legroom. The airline got greedy and crammed too many rows of seats in the plane, cramping the legroom for all the economy passengers. Legroom in economy was MUCH better on the Japan Airlines plane (also a 777) that I was on from Los Angeles to Japan. Legroom is always important, but especially so on long trans oceanic flights. I am inclined to avoid American Airlines in the future because of that.qa"
Πλεονεκτήματα: "Arrived at destination safely."
Μειονεκτήματα: "Live Tv CNN did not work"
Μειονεκτήματα: "Flight from San Antonio to Dallas had an excellent entertainment selection and entertainment system, despite being an hour flight, but the flight to Madrid was far more lacking."
Πλεονεκτήματα: "Same as above."
Μειονεκτήματα: "Forgot to give me my drink"
Πλεονεκτήματα: "Not much. Cheese plate was ok."
Μειονεκτήματα: "Felt like a sardine. Knees were up against the seat I front fighting for elbow space with person in the middle. Worse seating than Ryanair in Europe."
Μειονεκτήματα: "Single worst airline ever"
Μειονεκτήματα: "It was very hot on the plane and uncomfortable for most of the flight."
Μειονεκτήματα: "United flights always delay. Rushing to Airport with all the traffic delays only to be told the it will be delayed for 30 mins is unacceptable. This occurs every time I fly on United. Also reported that the power outlet is not functioning 3 times but nothing was done .. also huge delay getting out!!"
Πλεονεκτήματα: "The crew was very nice and I appreciated the entertainment options"
Μειονεκτήματα: "I have a receipt showing Austrian airlines, was unable to check in online, so I waited in a very long line to get to the Austrian counter only to be told that my flight was actually a United flight and I would need to go wait in that long line for my ticket."
Μειονεκτήματα: "Waited on runway for 30 minutes before taking off. No explanation from cockpit. Waited another 10 minutes once landed before pulling into deplaning area. It was an uncomfortable flight."
Μειονεκτήματα: "Weird maple chip things."
Πλεονεκτήματα: "Everyone was nice, and the flight was on time. Checked in with the app and just a carry on, so my day was hassle free."
Μειονεκτήματα: "Can't really think of anything. It was a good flight."
Πλεονεκτήματα: "No positive to say"
Μειονεκτήματα: "United delayed 6 hours and dropped from from connecting flight not accommodating me"
Πλεονεκτήματα: "Everything except food"
Πλεονεκτήματα: "The ladies who were a part of the crew on this fight were great. They showed class and quality service"
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Πλεονεκτήματα: "Flight was very comfortable - we upgraded to better seating and it was well worth the additional cost to have more leg room for an overseas flight. Our departure was delayed roughly 1 hour for unavoidable reasons, but we made up most of the time in the air, so we did not miss our connection."
Μειονεκτήματα: "wish plane had phone chargers on board"
Πλεονεκτήματα: "Food tasted great, pilot did great job, bathroom easily available, cabin service reasonable."
Μειονεκτήματα: "Unable to sleep, too uncomfortable"
Μειονεκτήματα: "My Wife and I got booted from Lufthansa to a United flight where our seats were across the plane from each other. In order to sit together, we had to spend another $300. United charged us an extra $100 for a check on bag that Swiss and Lufthansa did not charge us for."
Πλεονεκτήματα: "Boarding was easy (Zone 3) and there were no issues with overhead bin storage."
Μειονεκτήματα: "Could not use the seatback entertainment because the audio jack was jammed so that the earphones could not receive an audio signal."
Πλεονεκτήματα: "The crew went above and beyond to help my wife and I find her personal items. It's greatly appreciated!"
Πλεονεκτήματα: "Good entertainment and food options, friendly staff"
Μειονεκτήματα: "Flight was delayed"
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Πλεονεκτήματα: "Crew was helpful and friendly."
Μειονεκτήματα: "Flight got delayed and almost missed my connection."
Πλεονεκτήματα: "Take off and landing very good"
Πλεονεκτήματα: "Checked on carry on for no charge"
Πλεονεκτήματα: "For the movies that are only viewable try the united app. They have very few licenses for viewing so if you don't grab a movie once you begin you will get an error messsge all tru the 8 hour flight. The air steward just said it is what it is and that I wasn't paying for it anyway . That the little screen in front of the seat from 1988 was enough .."
Μειονεκτήματα: "For the movies that are only viewable try the united app. They have very few licenses for viewing so if you don't grab a movie once you begin you will get an error messsge all tru the 8 hour flight. The air steward just said it is what it is and that I wasn't paying for it anyway . That the little screen in front of the seat from 1988 was enough .."
Πλεονεκτήματα: "Nothing. Smelled and looked like death. Got better service from zombies."
Μειονεκτήματα: "Worst service from an airline and 3rd party vendor. I couldn't believe the level of disorganization from their "core" team. I will NOT ever use this service and especially not the American airlines staff, crew or phone staff. This did not only affect my day poorly, but also impacted my family and disrupted my finances. This will not be the last time you hear from me I was very unimpressed."
Μειονεκτήματα: "I haven't actually been able to arrive to Tegucigalpa since we were stuck in the plane for a long time, lost our next flight connection and worst of all, the airline left us hanging at the airport in Houston without our luggage, didn't take any responsibility at all so we had no other choice other than to look and pay for a hotel ourselves until tomorrow hoping this nightmare ends soon."
Πλεονεκτήματα: "Friendly help.good coffee. Big plane"
Μειονεκτήματα: "Flight is delayed wonder why I paid for my luggage and my two small suit case not even 25 kilos each , thought limit is 50?"
Πλεονεκτήματα: "Missed connection to RDU"
Μειονεκτήματα: "Had to pay out of pocket for a hotel to catch next flight to RDU"
Πλεονεκτήματα: "No entertainment due to short flight"
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Πλεονεκτήματα: "The crew was polite"
Μειονεκτήματα: "It took pass our departure time to get people onto the plane, the plane was super delayed 8:25 turned into a little over 10, and I was super uncomfortable the whole flight. Spent the majority of my day in the airport just waiting on this flight."
Πλεονεκτήματα: "Food was ok - but served way too hot. Crew was pleasant and the entertainment was a decent selection."
Μειονεκτήματα: "When we arrived, we were told we weren't actually taking Austrian airlines and should have been on united - which was at a different terminal. Then checking in was a disaster - neither the Austrian app or united app would allow me to checkin. Then the seats we had selected initially weren't given to us at checkin so we had to upgrade our seats to sit together. And then, in our more expensive seats - we froze. We were underneath the AC and the crew said they had no extra blankets."
Πλεονεκτήματα: "The pilot did a good job. However the cabin crew needs more training. Very rude and unattentive"
Μειονεκτήματα: "Rude and incompetent staff on this flight. Plus the overweight/hot/sweaty/snorlax gentleman squeezing me into my window seat for 12hrs was pleasant."
Πλεονεκτήματα: "Very professional employee! Well thought safety equipments"
Μειονεκτήματα: "The air hostess were horrible!! It felt like they didn't know what they were doing. We sat for hours. I had a messages that the fight was delayed before they announced it. The first gate cancellation was never announced. New passengers boarded and it was a free for all . Those passengers lied about seating and pushed their way on. We believed them until one said that United offered them an earlier flight and choice of seating."
Πλεονεκτήματα: "Flight from Calgary to Chicago was excellent!"
Πλεονεκτήματα: "Ease in check in and boarding."
Μειονεκτήματα: "Plane size was small until I mentally adjusted."
Πλεονεκτήματα: "On time, good service"
Πλεονεκτήματα: "Got to travel JetBlue for the first time which demonstrated the way an airline should treat its passengers."
Μειονεκτήματα: "Never got on the United flight as United's inefficiency AGAIN caused significant delays! Still awaiting the reimbursement (or even communication) I was promised."
Πλεονεκτήματα: "No kids and quiet"
Μειονεκτήματα: "Seats are small"
Μειονεκτήματα: "See above."
Μειονεκτήματα: "We had a two hour delay coming home. Didn't like that."
Πλεονεκτήματα: "On time, ahead of schedule"
Μειονεκτήματα: "no free internet"
Μειονεκτήματα: "USB charger ports would be great. The planes seemed a bit old."
Πλεονεκτήματα: "New plane, smooth ride."
Μειονεκτήματα: "Overbooked the flight and had to check my carry on, which took over 30 minutes to get once we landed."
Μειονεκτήματα: "Did not get a receipt/mail of booking, had to call to make sure the flight was actually booked."
Πλεονεκτήματα: "All the united employees from check in at curb through the flight and at baggage claim were pleasant and professional, despite my destroyed luggage which they replaced, I was satisfied and thankful for each employee's assistance."
Πλεονεκτήματα: "What I like the best is the actual time that we're up in the air."
Μειονεκτήματα: "What I like least is the long security line in terminal C and long delay."
Μειονεκτήματα: "It was the first flight that made me sick to my stomach with all the ups and downs the pilot was doing. I felt horrible"