Πλεονεκτήματα: "The crew was very friendly and it was a day fast flight."
Μειονεκτήματα: "No back of seat entertainment."
Πλεονεκτήματα: "Good to have on board internet"
Μειονεκτήματα: "Quicker boarding of passengers."
Μειονεκτήματα: "Better food offerings"
Πλεονεκτήματα: "The flight was on time, with no unanticipated problems."
Μειονεκτήματα: "Traveling first class in the CRJ commuter planes is really just coach as it was 15 years ago."
Μειονεκτήματα: "The seats could have been more comfortable"
Μειονεκτήματα: "They left without us. They could have waited a few minutes knowing we were on a delayed flight but didn't. They actually left early."
Πλεονεκτήματα: "Boarding so efficient we left early and arrived super early."
Μειονεκτήματα: "WiFi on plane dropped out a lot."
Πλεονεκτήματα: "crew was friendly"
Πλεονεκτήματα: "Yes, . Amazing crew Seat was comfortable."
Πλεονεκτήματα: "Crew was awesome"
Πλεονεκτήματα: "Smooth ride"
Μειονεκτήματα: "Seating"
Πλεονεκτήματα: "Amazing entertainment display and the boarding process is smooth."
Πλεονεκτήματα: "Smooth flights and in time. Everyone is so nice. True professionals"
Μειονεκτήματα: "Perfect travel day! No issues whatsoever"
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "Flight was delayed 2 hours. Even though I had carry on, they checked it and this made me waste my time at baggage claim rather than gate checking. Flight attendants were miserable. Power supply didn’t work at seats."
Πλεονεκτήματα: "Crew stepped up when we were delayed. In Flight entertainment was nice to help pass the time."
Μειονεκτήματα: "More honesty from the pilots/airline. Got on the plane, taxied to take off, then informed that we had to go back to the gate. At the gate, they wouldn't let anyone off and then we were told that there was a minor maintenance issue that would take 15 minutes to fix. It took 4 hours. Poor job by Delta"
Πλεονεκτήματα: "jFk To DCA crew is fine and helpful."
Μειονεκτήματα: "Crew and flight from DCA to JFK was terrible. We left over 30 minutes later with no explanation as to what was taking so long. There was no info given to passengers in regards to what gate or terminal you’re landing and in- was only given 20min to get to gate c Terminal 2 from gate b terminal 4.0"
Μειονεκτήματα: "No ear buds were offered, i had to ask and then FA forgot!!?? Snack basket was just awful choices. Captain was great I really appreciated the constant updates as our flight was 1. Hour delay on depart and also delay landing at jfk, very smooth trip"
Πλεονεκτήματα: "Good seats"
Πλεονεκτήματα: "Good boarding process. Friendly flight attendants."
Μειονεκτήματα: "Its a long, long flight so can't really complain too much. Overall, it was a good flight."
Πλεονεκτήματα: "Seats are way to small uncomfortable"
Πλεονεκτήματα: "It was ok"
Μειονεκτήματα: "They lost my suitcase. Now I have to wait a day or two and they won’t sent it to me."
Πλεονεκτήματα: "Terrific service."
Μειονεκτήματα: "Everything was great."
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "Plane too cold."
Μειονεκτήματα: "There really needs to be a way the airlines can better make seating assignments. I was in a window seat and the woman in the middle seat was so large that her arms took all of the arm rest and some of my seat area. Even crossing my arms I was unable to not have her arm up against me."
Μειονεκτήματα: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "That we did not have a seat assigned"
Πλεονεκτήματα: "In flight entertainment is nice but only seems to happen on shorter legs of the trip. Also, too many useless interruptions from crew during movie. You don't have to keep thanking the passengers throughout the flight. And the volume through your headset is way too loud on crew announcements compared to regular listening volume of your program."
Μειονεκτήματα: "Forced on later flight."
Μειονεκτήματα: "insufficient overhead luggage space"
Πλεονεκτήματα: "And arrived early, too.☺"
Πλεονεκτήματα: "Everything went smoothly."
Μειονεκτήματα: "All was good."
Πλεονεκτήματα: "After almost every airline cancelled. Delta still took me to where I needed to go with not one single problem. That pilot was amazing. I forget his name. But the plane didn't slide or anything during take off. Amazing."
Μειονεκτήματα: "What was there not to like. We were a little bit late but I wasn't in a rush. I planned well ahead. Delta moved my flight from 10 a.m. to 6 a.m. and that was perfectly fine with me."
Πλεονεκτήματα: "good price but older plans"
Μειονεκτήματα: "please do not use plastic forks and spoons"
Μειονεκτήματα: "Ice in the morning in Atlanta and Delta cancels my 6pm flight to Atlanta leaving me no flight home that night."
Πλεονεκτήματα: "Kara was really nice to us."
Μειονεκτήματα: "Noisy plane."
Πλεονεκτήματα: "Always a good experience with Delta! They’re the best!"
Πλεονεκτήματα: "What a city.. Unique for hell sure..."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "On time. Good customer service. Easy route, no hassles."
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "How can airlines help screaming children?"
Μειονεκτήματα: "Screaming child on plane for 30 minutes have me a headache- perhaps flight attendants could offer something like coloring books or stickers to help in the future. When I got too baggage claim the baggage claim not listed. Ticket agents declined to help, so I was walking all over try g to find which claim area to go to which was frustrating."
Πλεονεκτήματα: "The staff tried their best to help out with the situation. They passed out waters and apologized. I always love the Delta entertainment (so many great selections)!"
Μειονεκτήματα: "Stuck in the plane without AC for an hour! We were stuck behind 14 other planes in line to take off and I understand delays happen but the AC wasn't working for some reason and it was extremely hot. The passengers were all super uncomfortable. I wish if they knew we were going to be delayed that they would let us just wait at the gate vs. suffer in the sauna plane."
Πλεονεκτήματα: "Nice and attentive staff, smooth on and off."
Πλεονεκτήματα: "it was great experience"
Πλεονεκτήματα: "The flight attendants were very attentive and available."
Πλεονεκτήματα: "The stewards/stewardess were very helpful. The trip was very pleasant."
Μειονεκτήματα: "Great customer service from all staff. Mannerisms, snacks, and safety precautions."
Πλεονεκτήματα: "Exit row seat with no seat in front. Was able to stretch legs."
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "Perfect"
Μειονεκτήματα: "Nothing. Flight was amazing"
Μειονεκτήματα: "Klm is the best, even on a 40min they served small breakfast."
Μειονεκτήματα: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Πλεονεκτήματα: "Muslim food"
Μειονεκτήματα: "Everything was OK"
Πλεονεκτήματα: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Πλεονεκτήματα: "Newer plane, crew was amazing, seats were adjustable"
Μειονεκτήματα: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Μειονεκτήματα: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Πλεονεκτήματα: "Comfortable seat, great crew."
Μειονεκτήματα: "Flight delayed, no USB port and no entertainment"
Πλεονεκτήματα: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Μειονεκτήματα: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Πλεονεκτήματα: "Nice staff and no delay"
Μειονεκτήματα: "Instead of crisps maybe a bit of cheese or crackers"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "KLM lost one piece of my luggage"
Πλεονεκτήματα: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Μειονεκτήματα: "Boarding was very slow."
Πλεονεκτήματα: "Nice attention and good food. Plane and seats are confortable"
Μειονεκτήματα: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Πλεονεκτήματα: "Everything was smooth and effortless."
Μειονεκτήματα: "Can’t think of anything."
Πλεονεκτήματα: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Πλεονεκτήματα: "Crew was great and professional."
Μειονεκτήματα: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Πλεονεκτήματα: "Amazing crew"
Μειονεκτήματα: "No reading light in my seat..."
Μειονεκτήματα: "lost baggage"
Πλεονεκτήματα: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Μειονεκτήματα: "tough to sit on a plane for 9.5 hours"
Πλεονεκτήματα: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Μειονεκτήματα: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Πλεονεκτήματα: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Μειονεκτήματα: "I would have to dream something up."
Πλεονεκτήματα: "Nice people and good service"
Μειονεκτήματα: "Not much"
Πλεονεκτήματα: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Πλεονεκτήματα: "The leg room, was surprisingly roomy"
Μειονεκτήματα: "The food and that there was no entertainment."
Πλεονεκτήματα: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Μειονεκτήματα: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Πλεονεκτήματα: "The staff was extremely pleasant. Food was good!"
Μειονεκτήματα: "Have no complaints"
Πλεονεκτήματα: "Nice seats, comfortable."
Μειονεκτήματα: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Πλεονεκτήματα: "Good multi media access and content"
Μειονεκτήματα: "Two hours delay in the start."
Μειονεκτήματα: "old plane, tight and uncomfortable"
Πλεονεκτήματα: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Μειονεκτήματα: "Nothing! It was all great!"
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Πλεονεκτήματα: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Μειονεκτήματα: "No complaints at all."
Πλεονεκτήματα: "The cabin crew were fantastic and funny"
Μειονεκτήματα: "Tiny seats"
Πλεονεκτήματα: "Excellent service, excellent food."
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Πλεονεκτήματα: "Friendliest economy class service I've ever encountered."
Πλεονεκτήματα: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Μειονεκτήματα: "seats on Jet air flight are very uncomfortable"
Μειονεκτήματα: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
Πλεονεκτήματα: "In general, it was ok"
Μειονεκτήματα: "Flight was delayed and because of this I missed my connection flight to Amsterdam"
Μειονεκτήματα: "I loved the seating on that plane with a 2x4x2 row."
Πλεονεκτήματα: "I liked that they were on time (mostly) I liked the movie choices.. Crew were very nice....."
Μειονεκτήματα: "Wasting money on their part for the silly little bags of pretzels......hardly worth the effort......could be a little more generous on a five hour flight.........."
Μειονεκτήματα: "Terrible turbulence and very scary"
Πλεονεκτήματα: "It was standard AA service"
Μειονεκτήματα: "After flying in Delta Comfort+, American’s forward economy section is just nothing."
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Πλεονεκτήματα: "Crew and seats super comfy"
Μειονεκτήματα: "TV in the seat"
Μειονεκτήματα: "Cabin temperature"
Μειονεκτήματα: "Seats on American Airlines are the pits. So much so, that my back has gone into spasm. Bottom line, in future I'll do my best to avoid flying American!"
Πλεονεκτήματα: "The crew were very nice and helpful!"
Μειονεκτήματα: "No concerns What I expected for a quick flight"
Πλεονεκτήματα: "Service for wheelchair was excellent with staff at checking counters"
Πλεονεκτήματα: "Everything on time."
Μειονεκτήματα: "The air conditioner on the plane."
Πλεονεκτήματα: "The free entertainment."
Μειονεκτήματα: "Everything was great."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "Early and friendly."
Πλεονεκτήματα: "Nice people to fly with"
Μειονεκτήματα: "nothing"
Πλεονεκτήματα: "All went well and without incident. Friendly crew. Easy On, easy off."
Μειονεκτήματα: "No longer free entries on board like before"
Πλεονεκτήματα: "This was the best in flight crew I’ve experienced in economy class. They were efficient, friendly & humorous! Keep up the great work! They made flying in not so comfortable seats bearable."
Μειονεκτήματα: "Plane was dirty and crew inattentive."
Μειονεκτήματα: "Flight got canceled for over a week."
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "No food for sale"
Πλεονεκτήματα: "Big comfortable plane."
Μειονεκτήματα: "No entertainment, no food at all."
Πλεονεκτήματα: "Great service. The staff was great."
Πλεονεκτήματα: "The flight was on time."
Μειονεκτήματα: "The seats are hard and uncomfortable"
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Μειονεκτήματα: "I arrived at the airport and my flight was cancelled. I waited in lines for over three hours and was to finally able to book a flight with United. American Airlines refused to give me any explanation why the flight was cancelled."
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Πλεονεκτήματα: "Inflight entertainment was awesome."
Μειονεκτήματα: "The video monitor for my seat was broken. So, low entertainment score."
Πλεονεκτήματα: "The staff was efficient and attentive. The plane was modern and clean."
Μειονεκτήματα: "I was pulled aside at the gate and had a security interview because I hadn't checked a bag!"
Πλεονεκτήματα: "Absolutely nothing. I was upgraded from business and would have been better in business."
Μειονεκτήματα: "The seats were horrible. The tv screen was so old and small I could barely see anything, and the sound kept cutting out. The food was the same quality as business class with less choices and no menus. The staff kept forgetting to clear the table or refill my wine glass. I never had to use the call button on a flight before, but on this trip I was constantly hitting call or flagging people down. If I had actually paid for 1st class I would have been livid."
Πλεονεκτήματα: "The PWM airport, ALMOST makes air travel tolerable. Great little airport. Crew was pleasant, Seemed to enjoy their work. That, alone makes a huge difference in an industry that truly doesn't put customer service anywhere NEAR the top of the priority list."
Πλεονεκτήματα: "On time, smooth check in, great customer service at the gate and on board."
Μειονεκτήματα: "Snacks should improve"
Πλεονεκτήματα: "Crews are very friendly, thank you"
Μειονεκτήματα: "The passport check point was horrendouslyorganized as was boarding in Barcelona. My vegetarian sandwich served for lunch was nothing more than Dry bread, two cucumbers and a piece of iceberg lettuce- just awful."
Μειονεκτήματα: "multiple delays from American airline in Madrid and Chicago, not giving me good alternative, not owning the issue"
Πλεονεκτήματα: "We did not crash."
Μειονεκτήματα: "American airline cares about on time push back and the JD Powers rating more then its passengers. So when you miss an American conection by under one minute they are keeping you on the ground while there on time performance "sores" . Then you enter the American over night accommodation Line and I don't have tell you how unpleasant that is but a 2 hour wait for a free shuttle to the hotel is one of them."
Πλεονεκτήματα: "The flight attendants were courteous and the ride was very smooth, I felt at home."
Μειονεκτήματα: "We received no snacks coming back home to Jamaica but we give thanks for you guys informing us."
Πλεονεκτήματα: "Priority boarding provided by my credit card"
Μειονεκτήματα: "Everything was ok"
Μειονεκτήματα: "Ace was broke on plane, no wifi or entertainment options, lots and lots of being kept in the dark waiting and waiting after already boarding the plane or landing on the runway"
Πλεονεκτήματα: "Ability to close the arrival time late departure caused by a "missing" pilot."
Μειονεκτήματα: "Cattle car mentality"
Πλεονεκτήματα: "Fares were great"
Μειονεκτήματα: "No update for upcoming travel arrangements"
Πλεονεκτήματα: "Clean and not much space but ok"
Μειονεκτήματα: "No individual screen and no choices"
Πλεονεκτήματα: "I was automatically rebooked into the next flight."
Μειονεκτήματα: "The customer assistance rep at PHL had a terrible attitude. She was very short in her responses, and seemed annoyed at the fact I needed help, getting my new ticket indicating I had a lap infant, as it was in my reservation. Ultimately, I had to report I had an infant with me at the flight gate, even though this was my second flight with AA that day."
Μειονεκτήματα: "It was terrible. A missing flight attendant caused an extra delay in departure. Missed connecting flight. American Airlines was not prepared to assist all the stranded travelers. Had to spend night in the airport until I could get on a flight the next day. This was not what I paid for."
Πλεονεκτήματα: "They put safety first"
Μειονεκτήματα: "Frustrating 4 hour delay"
Πλεονεκτήματα: "Entertainment"
Μειονεκτήματα: "Despite one piece of carry on per passenger they run out of overhead space. The boarding process is unbelievably slow. Far too many with no apparent reason to pre-board are allowed to pre-board . Wanted to buy food were nearly out of any of the choices by row 34 so no food 5:36 minute flight ridiculously poor planning in my opinion. Very little leg room as configured."
Πλεονεκτήματα: "Super sweet and helpful crew, comfortable seats, fast boarding."
Μειονεκτήματα: "My overhead light was broken. I didn’t need to use it so it was no problem at all, but that’s the only thing I could think of"
Πλεονεκτήματα: "Flight was short"
Μειονεκτήματα: "More confort in airplane"
Πλεονεκτήματα: "Nice crew, good take off and landing"
Μειονεκτήματα: "We were an hr late taking off."
Μειονεκτήματα: "More legroom."
Μειονεκτήματα: "Delayed flight"
Μειονεκτήματα: "Several delays for maintenance and then plane in our gate when we landed"
Πλεονεκτήματα: "The staff was great but we hade one hour delay bording went very slow"
Μειονεκτήματα: "My seat could not move and the antertainment system dident work"
Μειονεκτήματα: "Due to purchasing from Kayak, we could not change flight even thought flight UA34 was delayed due to mechanical. We had to call ANA, United and Airline.com but no one can change flights. We will not purchase tickets from Kayak. We called 11/5 to assign seat numbers. However, when we get to the airport, our seat was no assigned as we requested. They had to re-arrange to sit next to each other for two of us. Fight got delay does not mean they can re-assign our seats."
Μειονεκτήματα: "No communication with airlines as far as flight information. The airlines sent me gate change which was incorrect and almost missed my flight"
Πλεονεκτήματα: "Departed and landed on time; checked luggage returned in a relatively short period of time; crew pleasant; plane reasonably comfortable."
Μειονεκτήματα: "In order to access the bus which took passengers to the plane required going down three flights of stairs and two flights up to the plane. This made carry on luggage and personal bag difficult."
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Πλεονεκτήματα: "Nothing positive to report...NOTHING!! Flight was three hours late leaving. No pilot then no device to move the plane away from the terminal"
Μειονεκτήματα: "Worse travel day of my life. I'll never fly Lufthansa again and never go thru Frankfort again. Lost luggage both ways. Awful experience!!"
Πλεονεκτήματα: "On time departures and landings"
Πλεονεκτήματα: "Everything was as expected including on time, great service and smooth ride arriving a little early."
Μειονεκτήματα: "Taggged carry-on bag, claimed A/C had no space, when I boarded saw lots of bin space not used. I am on a transfer to Intl. fight, so in sFO had to claim baggage and go through all of security again"
Πλεονεκτήματα: "I am muslim, but I forgot to arrange the kind of food I would prefer during the flight, and the gentlement I talked to said let me see what I could do to help you about it, and few minutes later came up with muslim meal. I was really happy! Thank you all again."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "The plane was not cleaned prior to departure so the bathroom was disgusting. One of flight attendants cleaned it , probably not her job but appreciated. The staff was terrific with an exhausted group of passengers."
Μειονεκτήματα: "This flight was more than two hours late. The updates were not shared at the gate and we were strung along about the departure time. If a person didn't have the app, little to no info was available."
Πλεονεκτήματα: "My attendants"
Μειονεκτήματα: "No free food"
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Average service. Though I've had better fir international flights"
Μειονεκτήματα: "Most of the entertainment systems didn't work. The ones that did were very slow"
Πλεονεκτήματα: "Great flight"
Μειονεκτήματα: "Everything regarding food $ wasn't aware of it"
Πλεονεκτήματα: "Crew on the plane were nice"
Μειονεκτήματα: "German Officers were rude"
Πλεονεκτήματα: "Nothing at all"
Μειονεκτήματα: "The flights were late and annoying"
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Πλεονεκτήματα: "I overslept my flight and United was able to find the next available flight into Denver which helped me tremendously. The guy on the phone was very pleasant and helped so much."
Μειονεκτήματα: "Boarding was disorganized and hard to understand. Flight was delayed because of paperwork that wasn't signed, which caused me to miss my connecting flight."
Πλεονεκτήματα: "Quick and on time. Crew was very nice and accommodating."
Μειονεκτήματα: "Good selection is not good for such a long flight."
Πλεονεκτήματα: "At gate, staff generously gave me priority boarding because I'm pregnant."
Μειονεκτήματα: "We couldn't access the inflight entertainment because we didn't have the United App and you can't download it once the flight has started (flight was operated by United)."
Πλεονεκτήματα: "United Provide good service"
Μειονεκτήματα: "The flight delayed"
Πλεονεκτήματα: "Great service. Free movies. Quality alcohol good food. Couldn't have been better!"
Μειονεκτήματα: "It was perfect no complaints honestly it was one of the best flights of my life and I travel very often."
Πλεονεκτήματα: "Easy to board and everyone very friendly"
Μειονεκτήματα: "Nothing negative to say"
Πλεονεκτήματα: "Flight was ahead of schedule. Crew was very nice"
Μειονεκτήματα: "Very cramped in the middle seat. Little cushion"
Πλεονεκτήματα: "Service,crews are friendly and nice"
Πλεονεκτήματα: "The flight was prompt and smooth. Flight crew was nice and welcoming."
Μειονεκτήματα: "The seats seemed too tight. Uncomfortable if you're tall."
Πλεονεκτήματα: "The flight attendants were courteous and helpful"
Πλεονεκτήματα: "Great flight for the price"
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "Have to pay for movies/ shows"
Πλεονεκτήματα: "Nice plane very smooth flight"
Μειονεκτήματα: "Plane was late and missed connection to Wichita"
Πλεονεκτήματα: "Perfect, the service is great !!"
Μειονεκτήματα: "Last row no incline!"
Μειονεκτήματα: "Two hours delayed two hours on the tarmac."
Πλεονεκτήματα: "Everything went pretty well minus the delayed flight from the start"
Μειονεκτήματα: "Some older woman yelling at a teenager for "pushing her in the back of her seat" while in flight"
Μειονεκτήματα: "Was so hot in the plane while we were stuck on runway ir was ridiculous. I was just sitting there literally sweating to the point my shirt was soaking wet."
Πλεονεκτήματα: "I liked that the crew were very helpful, they assisted me to my seat and showed me where to put my bags, It was my first time flying in such a big plane."
Μειονεκτήματα: "I didnt like the lack of leg room, I am a fairly tall person at 6 feet 4 inches tall. I didnt think there would have been a difference between economy and economy plus, but economy has barely any leg room and the seats in front of you still recline their seats while you struggle to get seated comfortable. A gate change happened because the computers were down so we had to walk to a different gate to get our tickets scanned then walk back to our original gate to board."
Πλεονεκτήματα: "Long day flying already. Many flights to CLE were delayed, but ours was cancelled. The staff was kind enough to get my mom a seat on another flight that day, which was good as she was out of medication after traveling two weeks. 3 of us had to fly standby. The staff said we would automatically be added to the next flight's standby list if we ddin't make it. That was bad information - it didn't happen."
Μειονεκτήματα: "Disapointed with the service and lack of accommodation after our flight was cancelled."
Μειονεκτήματα: "The flight was delayed multiple times causing me to have to literally run across airport to catch international connecting flight. Gate crew did very little to assist me in securing an alternate flight. On board crew did little to assist me in finding out information and getting me off the plane quickly to get to my connecting flight. Overall they showed little empathy and customer service."
Μειονεκτήματα: "The delay at the end of a long day kicked our butts. United's communication via boarding agents, the United App, etc was terribly delayed and unacceptable. Not having pilots in place to fly the plane was unacceptable. We will find an alternate airline in the future if possible."
Μειονεκτήματα: "Boarded and left late for many to miss connections. No real help to get to new connection both on plane and off."
Πλεονεκτήματα: "Everyone was very accommodating! Thank You."