Πλεονεκτήματα: "Everything was great!"
Μειονεκτήματα: "Nothing to complain about"
Πλεονεκτήματα: "The crew was very attentive and willing to assist with everything."
Πλεονεκτήματα: "Friendly staff and smooth boarding process."
Μειονεκτήματα: "British Airways charge you for water. However the flight attendant did her best and brought me a glass of water. It is the first time that water is not courtesy form an airline."
Πλεονεκτήματα: "The crew was really good"
Μειονεκτήματα: "Perhaps seats just a bit more confortable. Overall a very good airline"
Μειονεκτήματα: "It was awful as to how uncomfortable the business class seats were. The seats were narrow and not much personal space. I would never pay to sit in business class on NA 3ver again."
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Μειονεκτήματα: "Announcements at the gate: there were none. The flight was slightly delayed and there was not a word from BA agents."
Πλεονεκτήματα: "Crew was amazing"
Μειονεκτήματα: "Waiting area before boarding was really hot, if you can’t afford air conditioning then maybe electric fans!!"
Μειονεκτήματα: "Schedule issues, rerouted thru LA, very very painful travel, multiple security checks for an issue from the airline schedule. Airline doesn’t give reroute options. Two bags opened and missing personal items. Very frustrating travel. Kids meal choices missing on rerouted flights. I can go on..."
Μειονεκτήματα: "Cuisine wasn't much in quality and the problem was exacerbated by industrial strike of BA Catering Services company in Lagos on the day in question. I experienced reduced quality, and I did not get value for what I payed for."
Μειονεκτήματα: "The flight should have been on time rather than 2 hours late. The Gate agents should have been more honest about what was happening."
Πλεονεκτήματα: "Great crew. Comfortable seats. Easy check-in and well trained staff. Super helpful."
Πλεονεκτήματα: "The entertainment options are good, the food is good and the aircraft was clean with plenty of plugs for mobile devices."
Μειονεκτήματα: "The boarding process was chaotic. Also other than checking boarding passes airline staff don’t help people find their seats or get settled."
Πλεονεκτήματα: "Onboard staff were very friendly."
Μειονεκτήματα: "Allow more room for taller passenger without extra cost"
Πλεονεκτήματα: "Nothing. The fact that I booked my ticket via British Airways, but operated by Iberia made my situation very confusing. Iberia didn't offer me a connection flight from MAD to VLC when there was a 6 hours delay from JFK to MAD."
Μειονεκτήματα: "Partner airline should have a better process to help customers when the help is needed the most! There was neither ownership nor responsibility held accountable by Iberia to help me find a connection flight between MAD to VLC. I had to pay for a Renfe ticket on my own to get to VLC - Nightmare!"
Πλεονεκτήματα: "Friendly crew"
Πλεονεκτήματα: "The service in the Business Class section on British Airways was phenomenal"
Πλεονεκτήματα: "The seats were nice"
Μειονεκτήματα: "They didn't even offer complementary water,we were on the plane for 2 hours almost. Not friendly if you are pregnant or have kids"
Πλεονεκτήματα: "Both the crew and the leg room are awesome!"
Πλεονεκτήματα: "More leg room"
Πλεονεκτήματα: "Good flight. Easy check in"
Μειονεκτήματα: "Unexpected fees charged for luggage"
Πλεονεκτήματα: "I liked that it was a short flight."
Μειονεκτήματα: "I didn’t dislike anything about the flight."
Πλεονεκτήματα: "Spacious not over crowded smooth flight British Airways was great! Very attentive flight attendants."
Μειονεκτήματα: "Chicago O'Hare was a mess as far as making connections. There was no signage and the airport attendants did not offer any assistance."
Πλεονεκτήματα: "The staff was friendly and seemed preppared to do their job well."
Μειονεκτήματα: "The seats were very tight, even smaller than other flighs that I have been on."
Πλεονεκτήματα: "For a short flight it was very good. The crew were very accommodating. On time. No delays"
Πλεονεκτήματα: "Plane kept to time schedule fabulous"
Μειονεκτήματα: "Traveling economy"
Πλεονεκτήματα: "Did not even fly"
Μειονεκτήματα: "Our flight was cancelled due to weather. This happens. But it was the worst customer service experience I have ever had. I spoke with four people at British Airways and five people at the booking agent. Nobody wwpuld verify anything. British Air even said at one point “you are not a customer because you booked through an agent”. That gentleman would not even transfer me to a supervisor for help. He told me “they didn’t exist”. I will never attempt to fly them again."
Μειονεκτήματα: "Theres no entertainment and I had to run to my gate because the connection time is so short."
Πλεονεκτήματα: "On time and staff"
Μειονεκτήματα: "Too little space for seating!"
Πλεονεκτήματα: "Crew and entertainment are excellent"
Μειονεκτήματα: "Food is mediocre. Temperature on the flights to and from Tel Aviv is very cold (needed blanket and shawl both directions)."
Μειονεκτήματα: "I had a problem with seating due to a medical condition and I wasn't relocated"
Πλεονεκτήματα: "I like the friendliness of the crew. They were always pleasant and accommodating. The hot meals were good."
Μειονεκτήματα: "I didn't like the cramped spaces, especially when the person in front of me would put their seat back. It was hard to get in and out if you needed to use the restrooms and to eat with your food on the tray table ."
Πλεονεκτήματα: "The crew were great"
Μειονεκτήματα: "The meal served left much to be desired."
Πλεονεκτήματα: "First the flight was delayed, as it was the flight going to London. Then, BA staff did not provide timely information, and were disorganized without giving clear instructions to board the plane."
Πλεονεκτήματα: "Boarding smooth enough, seats comfy enough"
Μειονεκτήματα: "Checked bags line insanely long, gate MILES away from security checkpoint, no food or entertainment (why low rating, n/a), could always use more legroom, paid more for bags than for flight and taking bags was a huge hassle and worry"
Πλεονεκτήματα: "Chair room"
Μειονεκτήματα: "No free food"
Πλεονεκτήματα: "Great it was a short flight."
Μειονεκτήματα: "Plane had no entertainment"
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Πλεονεκτήματα: "We had a ton of extra leg room"
Μειονεκτήματα: "I'm surprised there were no complimentary beverages. Also, this is not the airline's fault, but the woman sitting next to me was wearing an excessive amount of perfume, which gave me a headache. I think the airline should make recommendations for passengers not to be heavily scented. As a physician, I worry about patients with RADS (reactive airways dysfunction syndrome) who can develop bronchospasm if exposed to individuals wearing lots of perfume, and a plane is an enclosed space."
Μειονεκτήματα: "old small plane the flight attendants were not service minded"
Πλεονεκτήματα: "Flight was great service good. Food was good as well."
Πλεονεκτήματα: "Service, comfort"
Μειονεκτήματα: "They lost my bag due to flying a 3rd party "Vueling" and did not add my FF# and would not do it at the airport so now I have to sort through online pages and phone queues to do something that definitely should have been feasible and included at airport (I added it on my outbound flight but because of this 3rd party being the originating operator of my return flight it was not included on my return)."
Πλεονεκτήματα: "The BA staff was very courteous. I missed a connection and they put me on another flight."
Μειονεκτήματα: "I didn't like how the itinerary only allowed for 1 hr at gatwick airport and I had to go through customs and security just to get from one terminal to another. I talked with one of the BA staff and they said that all of their operations are getting consolidated to one terminal so this shouldn't be a problem in the future."
Πλεονεκτήματα: "Crew were attentive and competent."
Μειονεκτήματα: "The food was just not very good which is a bummer since it was a long flight."
Πλεονεκτήματα: "Timely departure. Free tea and biscuits. No queues at check in. Generous baggage allowance."
Μειονεκτήματα: "Very expensive Pre check in seat selection."
Μειονεκτήματα: "Check in with bags was too slow with only one agent available and there were 30-40 people in line!."
Πλεονεκτήματα: "same service from AA"
Πλεονεκτήματα: "Especially when compared to other carriers, British Air has the most accommodating employees and the most commodious economy class seating. They have become, by far, our airline of choice."
Πλεονεκτήματα: "Service was impeccable and perfectly timed. Food was good and quantity sufficient. Flight crew was friendly and had a lovely sense of humor and warmth. Movies made a long flight bearable."