Μειονεκτήματα: "Missed my transfer in London because the plane took too long to unboard and I was unable to make it to the gates of my next flight in time, despite there being over an hour connection time. The flight came in slightly late and passports were re-inspected upon unboarding which wasted a lot of time, and Heathrow is a nightmare of an airport on a good day, which made it very difficult to get where I needed to go."
Μειονεκτήματα: "Crew was rude and the seats had astoundingly little leg room. Plus they tried to upcharge for everything. Will never fly with this airline again."
Μειονεκτήματα: "Better seats, better food"
Μειονεκτήματα: "The transfer in Madrid was ridiculous. They could not find a bus to transport passengers and no one had any clue."
Πλεονεκτήματα: "Food was good"
Μειονεκτήματα: "British airlines delayed flight to my transfer. Missed my transfer to Madrid and got one to London. Leaving from London my flight on British was delayed by 2 hours AGAIN. Not good."
Πλεονεκτήματα: "The entertainment was good and not laggy."
Μειονεκτήματα: "The seats are too small, and close together. The back rests feel 90 deg when upright. The staff are dry and harsh (On both flights.) Boarding and unboarding through the runway, in a very crowded bus. The planes got uncommonly hot before the air conditioning started, with many passengers starting t"
Πλεονεκτήματα: "The food, the crew, the entertainment."
Μειονεκτήματα: "It was an excellent flight!"
Πλεονεκτήματα: "Dreamliner is great. So we’re the crew"
Μειονεκτήματα: "Please serve water at the very least."
Μειονεκτήματα: "The airplane was super uncomfortable and it was a long flight. I’ve flown with Iberia to Europe in the past and this was my worst experience in terms of comfort."
Μειονεκτήματα: "Online check in didn’t work."
Πλεονεκτήματα: "Very attentive crew"
Μειονεκτήματα: "No complaints"
Μειονεκτήματα: "All processed food. GMO’s. No organic options."
Μειονεκτήματα: "We never made it to this part of our flight because our Budapest to Madrid flight was canceled due to faulty AC system. We were boarded In Budapest and about two hours later they made as deplane after sitting in the hot plane for two hours. It was around 10 PM and no food was available at the airport, so I could not feed my four-year-old son ."
Μειονεκτήματα: "We had to walk onto the tarmac and climb up stairs to board the plane carrying our luggage and small child."
Πλεονεκτήματα: "on time"
Μειονεκτήματα: "very uncomfortable plane/ seats"
Πλεονεκτήματα: "Boarding process was smooth."
Μειονεκτήματα: "-Uncomfortable seats. -Old plane-- broken baggage door produced delay of over an hour. Zero accommodations were made for us to make our connecting flight at London Heathrow, scheduled for 2 hours from the anticipated arrival time. We barely made it to the gate in time after going through security, etc."
Μειονεκτήματα: "Horrible flight; no complimentary soft drinks are served, not even better. The baggage did not arrive and Iberia does not even deliver the baggage, even though the fault was theirs. You have to go to the airport to recover the baggage. I would NOT RECOMMEND this airline to anyone. The plane was quite old and there are no screens on the seats. One of my worst experiences flying in the last 40 years."
Μειονεκτήματα: "the portion Tel Avivi Madrid was very poor. The plane was very old the business clase very bad. The seats were very old No space for the foots and NO entreatments service available. This in a five hours flights, Just horrible."
Μειονεκτήματα: "Had to take a flight to New York 2 days later, then drive back home"
Πλεονεκτήματα: "On time, Very professional crew."
Μειονεκτήματα: "Could not do online check-in."
Μειονεκτήματα: "Online check in failed, and legroom was non-existent - the worst of any alliance-based carrier I have ever flown."
Πλεονεκτήματα: "Everyone is doing his job correctly and nicely. Nothing special to add"
Πλεονεκτήματα: "seat is comfort"
Πλεονεκτήματα: "Seats in the first flight were very tight"
Μειονεκτήματα: "No space for the legs!"
Πλεονεκτήματα: "Comfort and crew were good,"
Μειονεκτήματα: "Delay in takeoff due to equipment repair"
Πλεονεκτήματα: "clean, good entertainment services, and service from crew"
Μειονεκτήματα: "delayed start, very cold temp. during flight"
Μειονεκτήματα: "I was late to catch my plain to San Francisco 5 minutes because it was too much people at customs and the plain coming from Madrid was 15 to 20 minutes late due to the bad weather. The plain was supposed to departure at 6:30pm and I got there at 6:20pm the agent at the gate told me that the doors were closed and she gave me a plain ticket for the next flight to San Francisco."
Πλεονεκτήματα: "Food was delicious and good variety!"
Μειονεκτήματα: "We were delayed two hours after boarding while the ventilation system was repaired. Some people got water...others not. We were the one not given water."
Πλεονεκτήματα: "Took forever to board. Had to take a bus to plane. Last on, no overhead space."
Πλεονεκτήματα: "Absolutely nothing."
Μειονεκτήματα: "Absolutely everything. I paid for a seat only to get bumped to the very back of the plane. I waited in line for 30 plus minutes to talk to a gate agent who just ignored everyone in line. Their service is worse than United. You get what you pay for. I will never fly with these clowns again. And I want my $33 back for the seat I didn't get!!!!!"
Μειονεκτήματα: "Food could have been better."
Πλεονεκτήματα: "Entertainment was excellent. I appreciated the blanket, headphones, and pillow. One of the staff was very rude to the gentleman next to me because he asked for tea after she passed by with it the first time."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "EVERYTHING was a charge Water wasn't even offered."
Πλεονεκτήματα: "Fast boarding."
Μειονεκτήματα: "No air conditioning.no help with making connecting flight/customs. Staff could not speak english."
Πλεονεκτήματα: "Fast and clean. Smooth ride."
Πλεονεκτήματα: "Not enough vegetarian meals."
Πλεονεκτήματα: "I was in seat 38L and was very pleased to see that it reclined fully. I hope that is always the case as I will endeavor to book that seat regularly."
Μειονεκτήματα: "Felt like a sardine in a can."
Πλεονεκτήματα: "On time and great service by crew"
Πλεονεκτήματα: "Great space between seats, and very nice staff"
Πλεονεκτήματα: "Not once have I had a positive experience on American Airlines. I actually booked this ticket 4 times before finally receiving a fully confirmed itinerary. Only to get on the plane in SLC and sit on the tarmac for 90 minutes causing me to miss my connecting flight. The replacement flights I again missed because American couldn't find anyone to give the travel voucher to an airport an hour away for the replacement flight they booked. I've never seen a more consistently incompetent company."
Μειονεκτήματα: "On top of all of this, my bag is lost. I'm at my destination and have been for two days and American airlines all can't get me my luggage so I can start my vacation. This is the biggest joke of a company and I'm disgusted with their lack of accountability, responsibility for the problems they've caused and the insensitivity they've shown for their screw up."
Πλεονεκτήματα: "on time, nothing stands out"
Μειονεκτήματα: "couldn`t choose my seat"
Πλεονεκτήματα: "Efficient, friendly crew"
Μειονεκτήματα: "Rather boring meals Poor flight-following software"
Πλεονεκτήματα: "It got me hone."
Μειονεκτήματα: "Very small seats we were not given any snacks or drinks."
Πλεονεκτήματα: "Customer service, food, comfort."
Μειονεκτήματα: "Not a lot of movies to watch."
Μειονεκτήματα: "The entertainment cost money for the flight and the transfer procedure for luggage in Boston was unclear and poorly organized. One of our bags was lost."
Πλεονεκτήματα: "Everything. I made a mistake in thinking sandwich was for free and flight attendant did not hesitate to take it back without charging me for it"