Μειονεκτήματα: "Plugs to charge devices"
Μειονεκτήματα: "We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service."
Πλεονεκτήματα: "The crew was excellent. However the business class seats were terrible. You had to step over a sleeping customer to get out of the seat. There was no place to put anything other than a distant little drawer under the TV. The food choices were the same old chicken and pasta."
Μειονεκτήματα: "Food selection"
Πλεονεκτήματα: "Crew members were all very nice"
Μειονεκτήματα: "Long delays"
Πλεονεκτήματα: "Friendly competent staff"
Μειονεκτήματα: "Nothing in particular"
Μειονεκτήματα: "British Airways did not correctly issue ticket to American Airlines and we have to wait another day before departure. Resulted in my loss of monies on various reservations"
Πλεονεκτήματα: "Boarding process was very quick."
Μειονεκτήματα: "Some sort of entertainment. There was nothing."
Πλεονεκτήματα: "Everything went smoothly and I was very pleased with flight experience from beginning to end"
Μειονεκτήματα: "The entertainment is missing"
Πλεονεκτήματα: "Crew very friendly"
Μειονεκτήματα: "No free coffee."
Πλεονεκτήματα: "The food was excellent and the flight was on time."
Μειονεκτήματα: "The flight crew was short-tempered and seemed unwilling to help me figure out how to assemble my food tray and video monitor, which were in the emergency exit aisle. I had never flown in this type of seat before, and severely sleep deprived. One attendant even let out a loud yelp when a passenger accidentally kicked her while walking past. Terrible."
Πλεονεκτήματα: "The crew was friendly and the pilot did an excellent job getting us there safe."
Μειονεκτήματα: "The food they served was not the greatest"
Μειονεκτήματα: "I didn't like the fact that although we had regulation size suitcases for our London to Copenhagen flight, we were forced to check them. It was not a Finnair but a British Airlines flight. Although we were forced to check our bag, there was plenty of room on the flight in the overhead bins. Some were actually empty."
Πλεονεκτήματα: "Food and entertainment"
Πλεονεκτήματα: "Flight was fine, staff friendly and caring"
Μειονεκτήματα: "Transfer in Heathrow - they dont return your gate checked stroller at gate, they dont have loaners, lines are long and distances huge and with no stroller this is super tiring They dont even give free water or cold drinks on this flight and we were lare late due to air traffic at Heathrow"
Πλεονεκτήματα: "Quick flight"
Μειονεκτήματα: "Boarding ticketing had rude personnel"
Μειονεκτήματα: "They cancelled my flight rebooking us a day later causing me over $1000 in an extra night of hotel in London, forfeited hotel night in Italy, forfeited prepaid tour as well as extra hotel night for friends meeting us."
Πλεονεκτήματα: "Everything was okay"
Μειονεκτήματα: "Everything was okay"
Πλεονεκτήματα: "it got there"
Μειονεκτήματα: "how it got there"
Πλεονεκτήματα: "The crew was very friendly and accommodating. We had plenty of food and drinks, including wine that was complementary."
Μειονεκτήματα: "Not much leg room if you are tall and the person in front of you reclines their seat."
Πλεονεκτήματα: "Flight was over all comfortable."
Μειονεκτήματα: "No snacks were provided."
Μειονεκτήματα: "Seat space too cramped"
Μειονεκτήματα: "In flight service needs to be improved"
Πλεονεκτήματα: "Nothing about wheelchairs"
Μειονεκτήματα: "When arrived they don't take wheelchairs"
Πλεονεκτήματα: "My luggage made it to LA"
Μειονεκτήματα: "The food quality was poor and the service left a lot to be desired. I asked for some water and she told me she’d be back. I waited almost an hour, then called and no one came. When I called on the second time she came with a cup half full and seemed irritated. I didn’t even bother asking for more water. They didn’t let me check in early enough to request roomier seats, even if we’d have to pay more given that my husband has knee surgery and needed the extra room. When I was finally able to ask, they were fully booked."
Πλεονεκτήματα: "The crew was very considerate of the fact that we couldn’t order special meal, but quite willingly offered as food which is totally the opposite of our the previous flight"
Μειονεκτήματα: "Waited an hr to finally get bags"
Πλεονεκτήματα: "Vegetarian food options! Crew, especially Kiaren, was lovely- polite and attentive, and it was a very bumpy flight, so they had to work harder than usual."
Μειονεκτήματα: "Didn't know catering was on sale"
Πλεονεκτήματα: "The crew was great! Very friendly and helpful."
Μειονεκτήματα: "No free food. No movie, no usb"
Πλεονεκτήματα: "Great Crew, fast boarding, very accommodating"
Πλεονεκτήματα: "The crews don't stop giving away foods/drinks! They kept asking the passengers if we need aanything."
Μειονεκτήματα: "Not sure, but I felt the spca is a bit smaller than other flights."
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "Crew was very helpful with an issue I had with my second flight"
Μειονεκτήματα: "No complementary snacks"
Πλεονεκτήματα: "No refreshments were offered."
Πλεονεκτήματα: "Courtesy of staff Cleanliness of the cabin Comfort of the World Traveler Plus cabin"
Πλεονεκτήματα: "Flight crew was friendly and hard working."
Μειονεκτήματα: "Got at the airport plenty of time prior, waited well over an hour in line to get a boarding pass, while the one ticket taker had no sense of urgency. Could have easily missed the flight."
Πλεονεκτήματα: "Courtesy, professionalism, cleanliness."
Μειονεκτήματα: "Food and entertainment selection was not the best."
Μειονεκτήματα: "Took 1 1/2 hour to check in at counter. Agent spoke minimal english and directed Czech in one line and all others in another line. even when that line was only 2 or 3 persons and someone walked up only waited 5 minutes our line hardly moved. The agent did not care or understood that a lot of people may miss the flight. We arrived 2.5 hours early and barely made the flight."
Πλεονεκτήματα: "Almost everything"
Μειονεκτήματα: "Airplane traffic in jfk"
Πλεονεκτήματα: "Food options were great! Very good value"
Μειονεκτήματα: "Boarding was delayed and unstructured"
Πλεονεκτήματα: "The flight crew were all very courteous and helpful throughout the entire flight. They made the entire trip as comfortable as possible."
Πλεονεκτήματα: "It made it."
Μειονεκτήματα: "Once were on board our pilot informed us there would be a 1 hour hold time by the tower. After 20 minutes, things changed and we left. We arrived late, but it was Terminal 3 to Terminal 3. Fast right? Nope. Walked for days and then we got to go through security again. Arrived to gate. More of room with in access, but no out access. Good thing there were bathrooms in there - oh no wait - there weren't. Good long wait with kids before we could board."
Πλεονεκτήματα: "I liked the polite and friendly manner of the flight attendants."
Μειονεκτήματα: "The flight was delayed for over an hour after boarding, and the temperature was uncomfortably warm. Even after takeoff, it took several hours for the temperature to cool down to normal. I have not experienced this before and wonder why it took so long to cool. All of the passengers around me were complaining of the heat.."
Πλεονεκτήματα: "new Airbus with awesome entertainment"
Μειονεκτήματα: "As usual British Airways was late."
Πλεονεκτήματα: "People are nice if you ever see them."
Μειονεκτήματα: "The delay was longer than the flight. They showed little concern for the money it cost many to arrive later than the tube operated and buses stopped running or that others had transfer flights at early in the morning."
Πλεονεκτήματα: "Loved all of the coffee tea and drink offerings, they were frequent but not overbearing. Vegetarian option was pretty okay."
Μειονεκτήματα: "Seats were as tight as expected for coach but felt as if they were lacking cushioning on the backs, as if they were almost completely worn through."
Μειονεκτήματα: "more space and be able to recline"
Μειονεκτήματα: "They lost my suitcase"
Μειονεκτήματα: "Staff with bad attitude and willingness to help..."
Μειονεκτήματα: "Did not honor easy boarding!"
Πλεονεκτήματα: "Modern screens and seats"
Μειονεκτήματα: "The temperature of the entire cabin was super hot during the 10 hours of flight. Very discomforting"
Μειονεκτήματα: "Boarding was terrible, like they never done that before. They do not offer even just a glass of water- nothing."
Μειονεκτήματα: "Seats don’t recline at all and wasn’t even offered water on a close to 3 hour flight. Bare bones service to be sure."
Μειονεκτήματα: "I checked in online and paid for a checked piece of baggage, never received the boarding pass, so when I arrived to the airport to drop off the luggage and wait for boarding, the machines didn't recognize my ticket locator and I had to stand in line for almost 2 hours (missed my flight)…"
Πλεονεκτήματα: "Nothing. Iberia wouldn’t let me on the plane."
Μειονεκτήματα: "Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket."
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "Couldn't find out online which gate my flight was leaving from. Long bus ride from jetway to plane. No in-flight entertainment, uncomfortable seats."
Μειονεκτήματα: "Infotainment system"
Μειονεκτήματα: "More leg room"
Μειονεκτήματα: "Flight was an hour late."
Μειονεκτήματα: "More space is needed for legroom."
Μειονεκτήματα: "USB outlet not working seat 21D"
Πλεονεκτήματα: "Crew was very professional and the seats gave legroom. Only drawback was the tray. If a passenger hasza bit of a belly there is no space to move and food is difficult to eat."
Μειονεκτήματα: "Tha space for eating is limited. Otherwise overall one of the better airlines for servece and space and entertainment"
Πλεονεκτήματα: "The crew was professional and courteous. USB charger"
Μειονεκτήματα: "2 hr delay. Auxiliary battery crashed. Mediocre food. Poor wine. Limited entertainment"
Μειονεκτήματα: "The aircraft was not full. Passengers were staggered, but not staggered enough. People were assigned aisle seats (normally a good thing), but the person in front of me kept her seat fully reclined, squashing me in and making the 10 hr flight most uncomfortable. No soap in one of the lavs"
Πλεονεκτήματα: "Cabin much too hot and no air circulation until just before pushback. Ack!!"
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "My airfare includes baggage with the receipt yet the agent at check in said I had to pay for luggage and I didn’t book with them directly. Low service level."
Μειονεκτήματα: "Lost bags, dirty plane, seats switched from together with my wife on our honeymoon to seperate."
Πλεονεκτήματα: "Flight time"
Μειονεκτήματα: "That I fly in Tourist"
Μειονεκτήματα: "Maybe include vegan options for food?"
Πλεονεκτήματα: "I loved being offered newspapers before takeoff. in-flight entertainment had a good selection, food was good, and there was a decent amount of space on this flight because it was relatively empty."
Πλεονεκτήματα: "Landed in foggy night. Crew fantastic. On time. Cabin clean"
Πλεονεκτήματα: "On time, Very professional crew."
Μειονεκτήματα: "Could not do online check-in."
Πλεονεκτήματα: "Comfortable flight good crew and entertainment"
Πλεονεκτήματα: "The discomfort of the cramped seating overshadows everything"
Μειονεκτήματα: "This was the 3rd time I had to take Iberia coach in Europe in 4 week. As horrible as the first 2 times. The rows are too close to each other. I can not sit straight. My knees hit the seat in front of me. I was not the only one measuring more than 6 feet. Other men equally were obliged to sit sort of diagonally. It a real torture. Horrible. Never again."
Πλεονεκτήματα: "Great and on time"
Μειονεκτήματα: "Nothing all good"
Πλεονεκτήματα: "Exit row seating has plenty of room"
Μειονεκτήματα: "The cabin temperature was unbelievably low, everyone was complaining about how cold it was, rubbing and blowing on our hands. The woman next to me was concerned about being made sick because of prolonged exposure to cold. Then they forced us to buy blankets for 25 euro. Unless I hear that this flight was unique I won’t ever fly level again no matter how discounted the airfare"
Μειονεκτήματα: "No body let me know that my connecting flight had been canceled, even though they knew before my previous flight landed. Not many options for getting to my destination. Had to change airports and didn’t offered much help with that."
Πλεονεκτήματα: "Flight amenities were great! When I discovered my passport was missing at my connection in London, John, the rep made calls to track it down where I left it in the tub at the security check point! He then walked with me to get it and then to re-book my flight since I had missed my scheduled flight......and there was no charge for the new flight! Unheard of in this day and age."
Πλεονεκτήματα: "Took forever to board. Had to take a bus to plane. Last on, no overhead space."
Πλεονεκτήματα: "Entertainment was excellent. I appreciated the blanket, headphones, and pillow. One of the staff was very rude to the gentleman next to me because he asked for tea after she passed by with it the first time."
Πλεονεκτήματα: "Roomier plane than the one I took to Madrid."
Μειονεκτήματα: "Group system to queue on line was okay but people still seemed confused. Crew forgot some people's request. Bathrooms were smelly and dirty only after two hours on plane."
Πλεονεκτήματα: "a non event flight - meal was ok, flight attendants helpful"
Μειονεκτήματα: "airport in london - waited for hours to find which gate to used - sent us across to the wrong side and then only 40 minutest to board and we were running to take underground rail back to other side and find correct gate."
Πλεονεκτήματα: "Fast boarding, excellent entertainment, crew were friendly and helpful. Arrived 45 min early, which made the drive to downtown easy."
Μειονεκτήματα: "Check in online was useless, still had to stand in line to check luggage. Food was ok, kind of mushy chicken, cold bread, and minuscule salad. Breakfast was a sad cold and dry ham and cheese croissant."
Πλεονεκτήματα: "movie and tv show selection was great. Helped bide the time"
Μειονεκτήματα: "A little cramped for my legs."
Πλεονεκτήματα: "Not once have I had a positive experience on American Airlines. I actually booked this ticket 4 times before finally receiving a fully confirmed itinerary. Only to get on the plane in SLC and sit on the tarmac for 90 minutes causing me to miss my connecting flight. The replacement flights I again missed because American couldn't find anyone to give the travel voucher to an airport an hour away for the replacement flight they booked. I've never seen a more consistently incompetent company."
Μειονεκτήματα: "On top of all of this, my bag is lost. I'm at my destination and have been for two days and American airlines all can't get me my luggage so I can start my vacation. This is the biggest joke of a company and I'm disgusted with their lack of accountability, responsibility for the problems they've caused and the insensitivity they've shown for their screw up."
Πλεονεκτήματα: "Special ordered meal was good, and seat was comfortable. Movies great!"
Μειονεκτήματα: "Boarding was disorganized - signage very misleading. Cabin was stuffy and warm until the plane started moving, and during the trip it did not cool off sufficiently. Would be better if they told passengers about when meals will be served. Stewardess poured old coffee in the basin while people were waiting to use the bathroom. Seat was splashed with coffee. Disposal for paper was stuffed. FYI Breakfast was inedible from ORD to Madrid."
Πλεονεκτήματα: "Easy check in and comfortable seats"
Μειονεκτήματα: "We ended up flying to Paris on Air France because it was the only flight left after RAM screwed us over. Cost me $1800 dollars and no chance to retrieve my money back unless someone sends me a letter saying someone screwed up. Need help please!"
Πλεονεκτήματα: "My rerun flight was overbooked so they had to find another flight for me and one other in my group of 4. Nothing was offered to make up for the inconvienience. They did manage to find a direct flight that departed s couple hours later."
Μειονεκτήματα: "It was cancelled and stranded me in Chicago.I will never use Iberia again."
Πλεονεκτήματα: "I was safely delivered from New York to Tennessee in pretty turbulent weather."
Μειονεκτήματα: "The craft was small and the seating was cramped, seats were uncomfortable. The flight attendant was very brief with the Safety protocols and really did a poor job of demonstrating how to use the safety equipment provided on the aircraft. This was a disservice to first time flyers."
Πλεονεκτήματα: "On-time with excellent service. Clean."
Μειονεκτήματα: "TV/movie screen was not working."
Μειονεκτήματα: "No food and no water"
Μειονεκτήματα: "Waiting for luggage at JFK."
Μειονεκτήματα: "Space and environment."
Πλεονεκτήματα: "Staff was friendly and happy."
Μειονεκτήματα: "Seats are not the most comfortable."
Πλεονεκτήματα: "It felt like a top airline, fast boarding, great service."
Πλεονεκτήματα: "Seats were slightly more comfortable than Ryanair."
Μειονεκτήματα: "Not making us bounce between gates 3 times because they didn't know where the plane was going."
Μειονεκτήματα: "We never got there"
Πλεονεκτήματα: "Food and entertainment were ok but crew was rude and lazy and we had multiple delays. I was told to get in line for boarding and then stood there another hour. It was very poorly disorganized and did not come into contact with one nice crew member"
Μειονεκτήματα: "they don't provide even water for the passengers"
Μειονεκτήματα: "6h delayed"
Μειονεκτήματα: "I missed the flight and was not allowed to board even though there was time"
Μειονεκτήματα: "The santorini airport is a mess. Our flight was delayed nearly an hour because the tiny airport wasn’t able to handle the amount of flights they had coming in and going out at the same time"
Μειονεκτήματα: "Carry on policy is ridiculous"
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "Extremely uncomfortable"
Μειονεκτήματα: "This is a budget airline. It was a decent plane, the crew was very friendly. Being a budget airline, food on board has to be purchased separately. There is no entertainment on board. The seats didn’t recline. Overall it was good value for your money."
Πλεονεκτήματα: "I slept comfortably. Great take off and landing."
Μειονεκτήματα: "Charles de Gaulle airport"
Πλεονεκτήματα: "The smallest and narrowest legroom I've ever had in all of my past flights"
Μειονεκτήματα: "The price is good, but need to have some decent legroom. Someone sitting in front of me was reclining and her seat was right at my nose."
Μειονεκτήματα: "Did not make my flight as the first flight was delayed over five hours. After calling the 3rd party (kiwi) that kayak sold the ticket through, they were extremely unhelpful and could not accommodate me at all to try to get me on a flight to make my work obligation. Needless to say I missed the meeti"
Πλεονεκτήματα: "Quick flight"
Μειονεκτήματα: "Had to exist and renter via departure and go through security again because there was no direct transfer, it was horrible having to go through security again."
Πλεονεκτήματα: "Professional smiley crew"
Μειονεκτήματα: "I was unable to check in online (and I tried multiple times with multiple devices). I got the unhelpful message that I simply couldn’t “check-in at this time.” This left me thinking that I should keep trying. A more specific error message would be more helpful."
Πλεονεκτήματα: "Space plus"
Πλεονεκτήματα: "Great value. Spacious overhead compartment for bags - no issue being near last to board with larger carry on bags. On time departure and even early arrival."
Πλεονεκτήματα: "Estuvieron ok"
Πλεονεκτήματα: "I am still alive"
Μειονεκτήματα: "They charged for coffee. My legs are too long to fit without my knees going into the isle. They didn't have room for my bag."
Πλεονεκτήματα: "The flight was OK"
Μειονεκτήματα: "It was delayed almost one hour."
Μειονεκτήματα: "Plane boarded early. Then we sat for 45 minutes past our departure time while they did unspecified maintenance on the plane. Poorly organized and chaotic."
Πλεονεκτήματα: "Plane was on-time and I got to where I needed to be. Price was also very nice."
Μειονεκτήματα: "Boarding was a painful long queue. Plane was crammed and hot. Food / Beverage cart didn't come around until the flight was almost over."
Μειονεκτήματα: "The second time in one month that the planes takes off with almost an hour of delay without anyone giving any explanation"
Πλεονεκτήματα: "Cabin crew was cheerful and helpful. Got excellent seats at last minute."
Μειονεκτήματα: "Late boarding due to some crew late."
Πλεονεκτήματα: "Price Allocated more leg room On time departure"
Πλεονεκτήματα: "I didn’t have the issues checking in that many have mentioned. I did have pay 140€ to check my bags because it wasn’t included in my fare. My advice is prepay for baggage, it’s much cheaper."
Πλεονεκτήματα: "Quick and easy, no frills, cheap flights, on time, great between Euro countries but not beyond. Newer airbusses with comfortable seats for short flights not long flights. just make sure you don't check bags, just carry on size. clean and cheap and easy, but don't expect more."
Μειονεκτήματα: "Flight was late. Lost my luggage"
Πλεονεκτήματα: "It was affordable and the seats were comfortable enough. Can't recline, but I was only on the flight for an hour."
Μειονεκτήματα: "Baggage fee, seat fee (if you want to choose your seat), and food wasn't free."
Μειονεκτήματα: "we had a terrible time flying through connecting flights and on top of that they charged 70 euros for baggage from rome to paris and then we had to check in again at paris, extremely painful and stressful given the short amount of time. i would never ask someone to do this again."
Πλεονεκτήματα: "Very cramped, slow and luggage lost."
Μειονεκτήματα: "Very cramped, slow and luggage lost."
Μειονεκτήματα: "Adjusting the air cabin pressure"
Πλεονεκτήματα: "Efficient, great value"
Μειονεκτήματα: "Cancellations and delays over and over again. Will not be using them again."
Μειονεκτήματα: "Sits are not comfortable"
Πλεονεκτήματα: "Spacious, punctual, friendly"
Πλεονεκτήματα: "Professional, clean aircraft. Overall very good."
Πλεονεκτήματα: "We got to our destination smoothly and a few mins early."
Μειονεκτήματα: "The seats and space on the plane were extremely small, there was no space to breath or sit. The seats did not recline back. There were no complementary drinks. The shuttle to the flight had way too many people. We had to print our boarding passes before checking in or we would be charged 15 Euros."
Πλεονεκτήματα: "Everything , we loved !! The crew was amazing, always eager to serve and help, the food was good and the timing was perfect!!! :)"
Μειονεκτήματα: "After flight was booked they canceled our reservations."
Πλεονεκτήματα: "This was awesome experience!"
Πλεονεκτήματα: "Quick and easy all the way."
Μειονεκτήματα: "Worst experience ever. Will not fly with them ever again. Avoid at all costs"
Μειονεκτήματα: "The airplane seemed very old, worn, and tired. This makes us feel less safe."