Πλεονεκτήματα: "On time, good boarding process."
Μειονεκτήματα: "No room for long legs. Seats too close"
Μειονεκτήματα: "Only negative is that the American Eagle flights must take a shuttle from the remote terminal."
Μειονεκτήματα: "Delayed the flight because they sold 1/3 of the seats, not a priority for American operating at a loss."
Μειονεκτήματα: "Running out of bin space by Group 3 is just wrong."
Πλεονεκτήματα: "Everything was excellent"
Μειονεκτήματα: "The legroom is not sufficient for taller people"
Πλεονεκτήματα: "Crew was nice and flight was very smooth."
Μειονεκτήματα: "I purchased a seat upgrade, so much more leg room and a relatively comfortable seat. No seat back TVs so bring your own entertainment."
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Πλεονεκτήματα: "Excellent crew (not bossy, obnoxious and officious like UA), on-time, easy boarding."
Μειονεκτήματα: "Nothing. This was an excellent flight."
Μειονεκτήματα: "Wifi didn’t work."
Πλεονεκτήματα: "Crew was nice. Plane was clean."
Μειονεκτήματα: "Chicago to Venice flight was amazing. We were in premium economy, although the seats were larger it was hard to sleep in them, we all felt it needed some back support in order to sleep better. Crew was fantastic, would fly AA again internationally"
Πλεονεκτήματα: "The most cramped seats ever"
Πλεονεκτήματα: "Take offs were a few minutes late but we arrived on time at each destination due to savvy pilots and great tailwinds. Staff was in a good mood and so were the passengers, no Scrooge’s!"
Μειονεκτήματα: "The only BBQ in Dallas Airport Terminal C is a chain spot....boooo!"
Πλεονεκτήματα: "Orderly boarding and on time."
Μειονεκτήματα: "Nothing, all was great."
Μειονεκτήματα: "Flight was delayed hour and a half for a preventable mechanical issue. Issue was known about night before and not addressed. I missed one of two meetings because of Americans inability to excel at running an airline"
Πλεονεκτήματα: "Actually pushed back from gate on time in Philadelphia. Took about 25 minutes from then til take off. Landed only a few minutes behind schedule. Crew was pleasant. Food was okay."
Μειονεκτήματα: "It was a Finnair flight but operated by American Airlines. I booked through Justfly.com and paid extra for what I thought were our seats. Don’t pay Justfly for seating choice as the operating airline can switch your seats. Online checkin was difficult as I tried Finnair first with no luck, then got somewhere with American. Seats were not very comfortable but I guess that’s what you get in economy."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "Excellent experience despite short weather delay. Outstanding flight crew"
Πλεονεκτήματα: "New plane. Excellent service. Absolutely a delightful experience."
Πλεονεκτήματα: "The crew was very nice and attentive."
Μειονεκτήματα: "It was SO hot in the airport terminal and on the plane, but only on our half of the plane. We were all very uncomfortable."
Πλεονεκτήματα: "It was a quick, smooth flight."
Μειονεκτήματα: "The man that checked us into the plane was rude but the flight crew was great."
Πλεονεκτήματα: "Let me sit by myself. Sweet"
Πλεονεκτήματα: "Comfort and crew"
Πλεονεκτήματα: "The crew was sensational. Everyone really loved working for American, which tells me it's an employee sensitive and supportive company, and that is reflected in their attitude which is what makes my trip so pleasant. I love the darkening windows - great for daytime flying back from Europe when the whole plane becomes tranquil! Food was very good on this flight! Pilot spoke very clearly and was very informative."
Πλεονεκτήματα: "All great"
Μειονεκτήματα: "Food and entertainment not applicable"
Πλεονεκτήματα: "Poor airplane not have nothing"
Μειονεκτήματα: "Entertainment options were great"
Πλεονεκτήματα: "Staff was great. choice of food/beverages."
Μειονεκτήματα: "The people in front of us were having a party all night during the quiet period."
Μειονεκτήματα: "All. Disappointed to see Etihad airlines declining so rapidly. What used to be my preferred airlines, not anymore and definitely can predict the downfall."
Πλεονεκτήματα: "Smooth ride, easy security"
Πλεονεκτήματα: "friendly staff"
Μειονεκτήματα: "It was fine with me."
Πλεονεκτήματα: "Nice screens with a good movie selection. Alcohol was included."
Μειονεκτήματα: "I'm 5'10 and my knees were smashed into the way-too-reclined seat in front of me for 10+ hours. Even though we booked together our seats were separated by 1 row and 4 seats over and they were unable to put us together, even though my row were all single travelers."
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Πλεονεκτήματα: "Friendly and helpful crew"
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Πλεονεκτήματα: "Overall the flight was good, on time"
Μειονεκτήματα: "Nothing at this stage"
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "De-boarding was slow"
Πλεονεκτήματα: "The service was super"
Πλεονεκτήματα: "Nothing whatsoever"
Μειονεκτήματα: "I was confused by the Brot"
Πλεονεκτήματα: "I did not have a seat! Waiting for people to give up their seats!"
Πλεονεκτήματα: "Crew came round regularly with water and snacks and were very helpful."
Μειονεκτήματα: "The flight was late boarding and leaving but there was no message from the ground staff telling us why the flight was delayed."
Πλεονεκτήματα: "I took an aisle seat for more room Glad to be going home"
Μειονεκτήματα: "Still not enough leg room"
Πλεονεκτήματα: "Great announcements by lead flight attendant."
Πλεονεκτήματα: "Electrical outlets. Comfortable seats."
Μειονεκτήματα: "Changed the time of the flight affecting our plans why we did buy this route. Couldn't check in online"
Πλεονεκτήματα: "The actual flight was fine."
Μειονεκτήματα: "The gate staff was so rude."
Μειονεκτήματα: "Not delay the flight causing me to not have enough time to connect In Frankfurt."
Μειονεκτήματα: "My TV did not work."
Μειονεκτήματα: "Not having to change airlines. If the 1st flight hadn't come in 40 minutes early, I might have missed my connection."
Πλεονεκτήματα: "One attendant did it all. And very well. Impressive."
Μειονεκτήματα: "More snack options."
Μειονεκτήματα: "We were 4 hours late"
Πλεονεκτήματα: "Absolutely nothing"
Μειονεκτήματα: "My flight was delayed 3 hours. When I was at the gate having the rest of my flights updated, the agent at the counter failed to properly transfer my bags to my connecting flights and as a solution requested that I speak to the Customer Service agent in Chicago to have my bags rerouted. That's where the unpleasant experience continues..."
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "Not much legroom in economy"
Πλεονεκτήματα: "Left on time"
Μειονεκτήματα: "No screens nor outlets for charging. Outlets available only for higher tier tickets (for additional price). Surprised they dod not charge for air based on ticket price, but they might have for all I know. Sitting on the runway waiting for a gate, our section was filled with exhaust from the engines, which feeled like assisted suicide, almost lost consciousness."
Μειονεκτήματα: "Small plane. Pay to play movies. Dated entertainment options."
Πλεονεκτήματα: "The flight to Indy was not full. The crew did a great job of spreading people out so that everyone would be more comfortable. Everything went smoothly and even landed early"
Πλεονεκτήματα: "Service and respect very good"
Μειονεκτήματα: "The flight was canceled, terrible attention"
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Μειονεκτήματα: "It would be great if there were music channels included in the online entertainment choices :)"
Μειονεκτήματα: "Didn't make this flight either. Still in Dallas"
Πλεονεκτήματα: "We got there safely with our stuff."
Μειονεκτήματα: "The stupid led by the unwilling."
Μειονεκτήματα: "Seats were much too close. The passenger in front of me reclined his seat and his head was only a few inches from me."
Μειονεκτήματα: "The flight in Houston was canceled, so I'm going to be at home more late at 12am"
Πλεονεκτήματα: "Left on time."
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Μειονεκτήματα: "United flight attendants service attitudes still not much improved compare with other airlines"
Πλεονεκτήματα: "The check in was great. The staff was very helpful."
Μειονεκτήματα: "The plane was very small and hot. There was no space for even my legs."
Μειονεκτήματα: "Staff seemed really stressed."
Πλεονεκτήματα: "Once airborne it was like any other flight."
Μειονεκτήματα: "The absolute waste of my time and seemingly not caring about that fact."
Μειονεκτήματα: "Tight seats, full flights"
Πλεονεκτήματα: "Friendly atmosphere, comfortable, friendly"
Μειονεκτήματα: "Getting bk to anchorage @midnight instead of the origibal time of 2:00 due to not having a fuckin pilot in new orleans"
Πλεονεκτήματα: "The flight crew"
Μειονεκτήματα: "United did nothing to help me get home to my wife whom went InTo labor today when one of their flights got delayed which in turn made me miss my flight from Newark to west palm beach the risk of missing our first child's birth was supposed to be made better by a 10$ food voucher and a oh well that I had to spend the night in an airport and wait another 12 hours to be by my wife's side !! How does a billion dollar company not have any flights after 8 pm ?? Ridiculous The"
Πλεονεκτήματα: "Staff was excellent"
Μειονεκτήματα: "Seats are really small paid extra for emergency row leg room but lost out on head room due to window seat. Should have warning & give free liquor as well"
Μειονεκτήματα: "still haven't left."
Πλεονεκτήματα: "First a long wait for plane repairs in Chicago. Then the plane couldn't be repaired so we had to wheel our heavy bags to a new gate and wait, again. Finally a new plane arrived and we finally got on. Nothing free but pretzels and water, etc. No compensation. No movies so I had nothing to do, since I planned to watch a movie. Didn't bring my book."
Πλεονεκτήματα: "That is a short time period and the staff was at their best."
Πλεονεκτήματα: "The flight crew was very professional. Both of my flights departed and arrived on time."
Πλεονεκτήματα: "Great trip on my first leg but next flight needs lots of improving."
Πλεονεκτήματα: "Efficient boarding, clean aircraft"
Μειονεκτήματα: "Only offered water in-flight. No snack, no beverage service, only water. Flight IAH to DFW on 10/28 had full beverage service so what's the difference?"
Πλεονεκτήματα: "The international flights were fine."
Μειονεκτήματα: "Poor coordination after our flight from Frankfurt took off 1/2 hour late and we had to run through the airport to catch our flight to Washington along with an entire busload of passengers in the same boat. No assistance from anyone to help us reach our connecting flight on time. When we did arrive just under the wire, our seats were changed at the front gate, even though we had assigned seats and checked in 24 hours before. Poor situation."
Πλεονεκτήματα: "The crews everyone was caring, respectful, and professional. I don't see anything to improve, they are that good, including the pilots!"
Μειονεκτήματα: "I can't think of anything really."
Πλεονεκτήματα: "Loved that it was an empty flight"
Πλεονεκτήματα: "The crew members were very friendly"
Μειονεκτήματα: "My seat was a tad bit uncomfortable."
Μειονεκτήματα: "Delayed flight so they transferred us to American which turned out to be delayed and we missed our connection in LA and had to stay the night. They could not find us on the computer system because of the transfer. We took the train home at our own expense. Not happy with costumer service. There was a lack of efficiency and care. We were in the air for 4.5 hours but spent two whole days traveling. No thank you united and American!"
Πλεονεκτήματα: "Seats were spacious, we were on time."
Πλεονεκτήματα: "I'm never traveling with United again."
Μειονεκτήματα: "They lost my piece of luggage."
Πλεονεκτήματα: "The crew was very nice, the plane seating and room was comfortable, no complaints."
Μειονεκτήματα: "Treated horribly by the crew!!!"
Πλεονεκτήματα: "Had ways to stay entertained onboard"
Μειονεκτήματα: "Hard to get comfortable"
Μειονεκτήματα: "The United girl at the counter accepting the checked luggage was extremely rude. The line to get to TSA security was insanely long and they kept moving us around"
Πλεονεκτήματα: "Crew was pleasant."
Μειονεκτήματα: "A miserable 13 hour flight. The wifi did not work the entire trip and the movies shown on the large screens kept "skipping" as well. There were no screens on the seat backs to watch movies. (And since wi fi wasn't working I couldn't watch movies on iPad either.). The food was overcooked and inedible."