Πλεονεκτήματα: "My luggage arrived 3 days after and stuff was stolen...."
Μειονεκτήματα: "Maybe not steal passengers stuff?"
Μειονεκτήματα: "Almost missed my conection. Never on time."
Πλεονεκτήματα: "The aircraft was new"
Μειονεκτήματα: "The seats are horrible for long flights - they give you deep vein thrombosis as it digs into your hamstrings/thighs over time"
Πλεονεκτήματα: "Crew was friendly and polite"
Πλεονεκτήματα: "Short of the entertainment system incident, the service was pleasant. It was nice to NOT be on a full flight and have both seats to myself."
Μειονεκτήματα: "Entertainment system was not working, and crew was fairly nonchalant about it. In the past they at least apologized and on the better end gave out drink vouchers. Not this time."
Μειονεκτήματα: "Food at Air Canada. Very bad."
Πλεονεκτήματα: "Good service, surprisingly good food, smooth and efficient."
Μειονεκτήματα: "The premium seating we paid extra for because we need leg room (my partner and I are 6'+) was the first row behind the 1st class seperation wall...so no way to extend legs by placing feet under the seat in front. Not very comfortable or worth $100 IMO."
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "The vegan food made me very very sick for a few days. Also the lunch was a chicken cup of noodles with a turkey sandwich. No vegan option. My luggage got left in Toronto."
Πλεονεκτήματα: "Exceptional service and staff"
Μειονεκτήματα: "Food isn't usually this subpar."
Μειονεκτήματα: "Probably not an Air Canada issue but we went to departures and were well through the process when we were told that our bag would have to be checked (which was obvious). The lady acted like it was my fault that the other person had let me through with a cart and a full sized suitcase. A second young lady was a bit more sympathetic and helpful. Thankfully we arrived at the airport well in advance."
Πλεονεκτήματα: "That we got back safe during a snow storm."
Μειονεκτήματα: "The staff were not friendly. I politely tried to give two flight attendants my garbage as they were collecting and because they already passed me they looked at me and ignored me. It’s also crazy that you pay so much for a flight and then have to pay for luggage and a meal when it’s a 4-5 hour flight. Flight was delayed twice. Which I can understand due to weather."
Μειονεκτήματα: "Flight was on time"
Μειονεκτήματα: "Flight was delayed due to ATC"
Πλεονεκτήματα: "Friendly and quiet crew! Good, because the only thing I could do on the flight was sleep."
Μειονεκτήματα: "Was not told to download entertainment application until onboard and out of range for the wifi. They also didn't mention having ipads to rent, not sure if they were available."
Μειονεκτήματα: "I was not expecting air canada rouge to be low cost and for a 6 hours flight they should have offered complimentary food ... it caught me by surprise"
Μειονεκτήματα: "Worst experience !!!!"
Πλεονεκτήματα: "We arrived early in Toronto . Excellent Service"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Bad food, no entertainment. Uncomfortable plane"
Πλεονεκτήματα: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Μειονεκτήματα: "Everything was great - more selection on the movies/tv would be a plus"
Πλεονεκτήματα: "Comfortable seats with good entertainment system"
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "This was a +10 hour trans Atlantic flight. We walked on and immediately noticed there were no TV screens. I expected that the crew would be handing out portable screens instead which would have been ok but pretty inconvenient. This was not the case. We asked the crew and were told that to have entertainment for the flight we would have to download the Air Canada flight into our OWN devices and connect to the airplane wifi. They also explained that you can't download the app while connected to the airplane wifi so anyone who wanted entertainment had to scramble to download the app while we were still on the ground and Use cellular data! at this point 300 people were either panicking because they didn't have a personal device with them, didn't have a charger for their device and so would have power issues or were forced to use up roaming data because they had non Canadian phone plans!!! At the very least staff should have told passengers about this setup while they were waiting at the gate, so that people would have time to download the app with airport wifi! add to all this the fact that the app was extremely low quality and the options for movies/show were disappointingly dated and limited. This was not officially a cheap low cost flight for my family but the service we got certainly would categorize it as such. Very disappointed."
Μειονεκτήματα: "Filthy No entertainment Had to pay for beer and wine"
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Πλεονεκτήματα: "Since it was very hard to sleep in the airport due to issues caused by air canada, I slept almost the entire flight."
Πλεονεκτήματα: "Managed to arrive on time in spite of leaving 1 hr 15 min late."
Μειονεκτήματα: "Air Canada connecting flight from LA was 1 hr late coming in and no indication was given whether the flight to Milan would wait, nor any help was given in getting us to the gate. We barely made it through crowds at the adjacent gates and only because we heard our name called before closing the gate. A bit of coordination and desire to help would have gone a long way in helping navigate access through a long and less than walker-friendly set of terminals."
Μειονεκτήματα: "The flight was late."
Πλεονεκτήματα: "The crew was nice."
Μειονεκτήματα: "Boarding was unorganized, one of the ladies was rude and I did not get window, even though I requested with enough time."
Πλεονεκτήματα: "The people at Air Canada were friendly and clear with what was going on."
Μειονεκτήματα: "Flight was delayed even though the plane was at the gate."
Πλεονεκτήματα: "I arrived safely with my children"
Μειονεκτήματα: "No snacks"
Πλεονεκτήματα: "The plane was comfortable, both flights each way were on time and the crew was very friendly and accommodating."
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Old plane with rock hard seats."
Μειονεκτήματα: "Delay flights. Trouble connection. Lost baggages! Worst flights!"
Πλεονεκτήματα: "Nothing !!!"
Μειονεκτήματα: "My luggage did not arrived until 4 days in to my trip. I was told that some of my luggage ended up in China. It messed up the wedding ceremony that I went for. Gifts that I bought all got broken, the bag all torn. Air Canada refuse to upgrade my flight as a compensation. All their representatives did not help or provide any support. Other than stating "we are sorry". I and my family and friends will never fly with air Canada again."
Πλεονεκτήματα: "Direct flight"
Μειονεκτήματα: "They were weighting carry on luggage. My luggage was was 22pound and they asked me remove one pound. Plain redicules. They don't provide any snack. West jet is much better option. They have screen TVs. Very boring . Extremely tight leg space. Air Canada is coping Spirit Airlines since they are monopoly. Not many airlines have direct flights to Montreal. They are taking full advantage of it."
Πλεονεκτήματα: "On board entertainment available and more room. Not a full plane"
Μειονεκτήματα: "more movie and technology availability."
Πλεονεκτήματα: "Zoned boarding"
Μειονεκτήματα: "Food limited and must be purchased. Entertainment must have downloaded app."
Πλεονεκτήματα: "I didn't get on the previous flight"
Μειονεκτήματα: "I didn't get on the previous flight"
Μειονεκτήματα: "Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?"
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "Nothing much for breakfast"
Μειονεκτήματα: "Food was terrible, plane was freezing"
Μειονεκτήματα: "If it's the same airline, why not wait for the 16 people that had a delayed connecting flight."
Μειονεκτήματα: "Lack of entertainment . Unfriendly staff. Flight was long and crew did not ask passengers to close shades in order to sleep."
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Πλεονεκτήματα: "Nothing at all actually"
Μειονεκτήματα: "Old tiny plane, delayed two hours because of what seemed like sheer stupidity. I mean we had to wait an extra 30 mins on top of the regular delay time because they loaded the bags wrong. I had already been traveling over 24 hours due to the time zone differences and this last flight was just intolerable. Certainly it could have been worse, but this was just terrible already."
Πλεονεκτήματα: "Again, nice selection of entertainment and great crew."
Πλεονεκτήματα: "I liked the comfort and the service"
Μειονεκτήματα: "the long delay in Montreal"
Μειονεκτήματα: "Flight was delayed for over 4 hours due to Air Canada fault, no crew at the gate to provide updates, forced to gate check all carryons, missed connection AND rebooked connection. Canada was lovely, too bad I can't say the same about Air Canada."