Μειονεκτήματα: "Delayed 6 hours"
Μειονεκτήματα: "More luggage space and plugs on the plane to charge devices"
Πλεονεκτήματα: "Crew was very helpful. I volunteered to move so a mother could sit next to her 4 1/2 year old daughter. The flight attendant found me a seat with no other passenger. She also comped by glass of wine."
Μειονεκτήματα: "I wish the flight was a bit longer so I could eat a bit."
Μειονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "Premium seating made a huge difference. Even though I am petite, I had a laptop, tablet and work that had to go under the seat in front of me, and I still had plenty of legroom."
Μειονεκτήματα: "The seatback offered free streaming of AA entertainment on my tablet, but when I opened the browser and selected entertainment, the only option was to pay $9.95, so I just watched downloaded Netflix episodes. Plus the movies offered on AA streaming didn't look especially good."
Πλεονεκτήματα: "Very competent flight attendant."
Μειονεκτήματα: "Flight was a half hour late. Pilot could have communicated with passengers. Gate 35X at National Airport is a terrible situation. We go down stairs to deplane, then wait for a bus to take us to the terminal. Not acceptable."
Μειονεκτήματα: "Flight was about 30 minutes late for a minor mechanical issue"
Πλεονεκτήματα: "Pilot and crew were great even though we had lots of delays due to weather"
Μειονεκτήματα: "Gate agents were a little rude to some customers"
Μειονεκτήματα: "Checking bags in PHF very poor. Disorganized and poorly managed. Staff needs more training and explicit direction. Kiosks should ALL be in working condition!"
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Πλεονεκτήματα: "Good entertainment"
Μειονεκτήματα: "Flight was delayed 3+ hours due to no qualified pilots available to fly to HNL"
Πλεονεκτήματα: "Absolutely NOTHING"
Μειονεκτήματα: "I WANT MY MONEY BACK. We were stuck on a plane for 10 HOURS. No food available. Just sitting there. Communication from the crew SUCKED. Their staffing sucked. I WANT MY MONEY BACK"
Πλεονεκτήματα: "Very nice crew, smooth boarding, made up time from late arriving aircraft. Surprised and impressed by how good AA was relative to how I remember it."
Μειονεκτήματα: "Wifi was unreliable."
Μειονεκτήματα: "All. Crew did not arrive on time. Boarding was a mess. Many arguments with customers."
Πλεονεκτήματα: "The flight was on time."
Μειονεκτήματα: "The seats are absolutely horrible. I feel crammed like a sardine in the plane. Seriously, can we adjust the seat widths and distance to the seat in front and make them a couple inches bigger?"
Μειονεκτήματα: "Landing was rough."
Μειονεκτήματα: "Great ! Next time please confirm seats before boarding"
Μειονεκτήματα: "Flight was 90 min late due to mechanical issue. Missed next two flights, was rebooked in coach vs paid for first class."
Πλεονεκτήματα: "Easy access and commute"
Μειονεκτήματα: "I haven’t had such a terrible experience with another airline before. Missing out on dinner reservations. Wasting 12+ hours in airports. Spending more money at the food court than ever desired."
Πλεονεκτήματα: "Time of flight"
Μειονεκτήματα: "Aircraft had no screen, old, uncomfortable"
Μειονεκτήματα: "traffic made lose this flight. Had to change flights. Can not get connection flights with one hour difference between connections"
Πλεονεκτήματα: "The flight was good. Takeoff and landing were great. Service in flight great."
Μειονεκτήματα: "The online safety show didn’t work. They started it several times, then did it in Edson. The overhead reading lights flashed on and off periodically making me a bit concerned about the electricals. Our main piece of luggage was sent on a different flight. It took us over an hour to locate that had happened. We waited at the distribution point. We got one Piecebut not the other. After all we’re taken from the belt we went in search and found it."
Πλεονεκτήματα: "Pet boarding was good"
Μειονεκτήματα: "The crew The ride was horrible Delayed which I understand dude to weather circumstances Took forever to get off the plane So many children on one flight Couldn’t sleep the whole way Some kid has diarrhea and the entire plane Reaked and the has to cloaw the washroom."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "It was on time. I liked the head rests on the seats."
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Very little entertainment. Would love some Wi-Fi."
Μειονεκτήματα: "Poor seating and lost my bag."
Πλεονεκτήματα: "It was great! I got an entire row to myself."
Πλεονεκτήματα: "On-board staff were professional and kept everything running smoothly and with great communication from the pilot."
Μειονεκτήματα: "Claiming baggage at LaGuardia was an hours-long process for everyone on the flight leading to raised tension and lots of tired folks on what was already a late (and delayed flight)."
Μειονεκτήματα: "The seats are terrible. The most uncomfortable flight I have ever taken. Awful all around."
Πλεονεκτήματα: "Liked that there were easily accessible power ports"
Μειονεκτήματα: "My entertainment system did not work"
Πλεονεκτήματα: "On time, good service."
Μειονεκτήματα: "No entertainment monitor"
Πλεονεκτήματα: "Perfect quiet comfy flight"
Μειονεκτήματα: "On both flights fo/from the America to France the tv's did not work. Made for a very long and uncomfortable flight!"
Πλεονεκτήματα: "Smooth and easy flight."
Μειονεκτήματα: "They ran out of choices."
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Μειονεκτήματα: "Overall was Great."
Πλεονεκτήματα: "Crew was fine and meal service was decent"
Μειονεκτήματα: "Stood on the jetway for 30 minutes due to some issue with boarding. Aircraft was tiny, not enough bathrooms for such a long flight. Dirty bathrooms and long lines."
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Μειονεκτήματα: "Waited 2 hours for take off."
Πλεονεκτήματα: "we left on time and landed early. staff was friendly and kind."
Πλεονεκτήματα: "Confusion, delays, rude employees...you name it, this trip had it. I will do my best to avoid flying with these guys in the future."
Μειονεκτήματα: "Flight delayed 15 hours. Poor communication and outright lies from staff. Unwillingness to help find or pay for a place to spend the night. Rude staff"
Πλεονεκτήματα: "Friendly customer service, good snacks."
Μειονεκτήματα: "No negative actions or interactions."
Μειονεκτήματα: "Lax arrival delayed"
Πλεονεκτήματα: "Very comfortable"
Μειονεκτήματα: "Kept asking passengers pretty boarding to check luggage due to limited space...yet after we boarded there was at least 1 completely empty overhead compartment."
Πλεονεκτήματα: "The crew"
Πλεονεκτήματα: "Good job"
Πλεονεκτήματα: "Weather delays and the Boeing 737 problems a little out of their control. Some things could have done better, but some good employee efforts."
Μειονεκτήματα: "Small planes are subpar.. Food useless. Baggage fees. When things go bad you're on your own."
Πλεονεκτήματα: "Clean Friendly staff"
Μειονεκτήματα: "Taking off on time - pilot got stuck in traffic on the way to airport. This caused us to miss our connecting flight. It is very unprofessional."
Πλεονεκτήματα: "Nothing I never took this flight"
Μειονεκτήματα: "Hopefully no one scammed my name or banking info I was not on this flight"
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Πλεονεκτήματα: "Great experience from A-Z!!"
Πλεονεκτήματα: "Quite all"
Μειονεκτήματα: "My tablet wasn't working ...."
Μειονεκτήματα: "2 h delay because United didn’t remember international flights can’t go to terminal 1. Really bizarre…"
Πλεονεκτήματα: "Pretty smooth despite high winds and on time."
Πλεονεκτήματα: "United did a great job"
Μειονεκτήματα: "Long distance from gate to baggage area"
Πλεονεκτήματα: "Crew was attentive....lot's of water rounds.... temperature and information while inflight...good"
Μειονεκτήματα: "Food was really bad....though didn't expect much"
Πλεονεκτήματα: "Nothing At All"
Μειονεκτήματα: "United Airlines Was Unwilling To Assist With The Changing Of My Flight Due To The Circumstances In Puerto Rico And Wanted To Charge Me $1250 Just To Move My Flight One Day I Will Never Be Using This Service Again.Not To Mention They Wanted To Charge Me $75 Just To Pay For My Bags In Cash"
Μειονεκτήματα: "No food or entertainment"
Μειονεκτήματα: "I was very cold!"
Πλεονεκτήματα: "Fast loading/unloading."
Μειονεκτήματα: "No drinks. No entertainment."
Πλεονεκτήματα: "Getting home safely!!"
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Μειονεκτήματα: "Extremely small plane. No tv in headrests or on plane, Not enough room for everyone's carry on, no usb charging ports, don't offer unlimited snacks and beverages. They did not offer ANY drinks or snack on this flight which is ridiculous."
Μειονεκτήματα: "They should board the plane from the back to front, it just makes sense to do it this way, less people out if place and it would board faster"
Πλεονεκτήματα: "I can't complain too much considering it was a a direct red-eye flight allowing me ample time to get to the airport after work and get to New York nice and early on Friday"
Μειονεκτήματα: "Slow boarding, flight delay, no carry on allowed so I was forced to pay for a checked bag. Seats extremely small and uncomfortable."
Πλεονεκτήματα: "New plane, good entertainment system"
Μειονεκτήματα: "Horribly uncomfortable, anti-ergonomic seats -- now back pain, lower back pain, leg cramps, etc. Very, very bad seat design. Even despite Economy Plus -- still bad."
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Πλεονεκτήματα: "Kansas City airport has to be the worst in the country. Over an hour to get through TSA."
Μειονεκτήματα: "I was to be in Kansas City at 4PM and did not get in until after 11PM. Two planes with mechanical problems. The return flight was ahead of schedule all the way."
Πλεονεκτήματα: "Friendly staff. More leg room on United express"
Μειονεκτήματα: "Snack options not good. Wi-Fi connection not good for United app and the free movies didn't work."
Μειονεκτήματα: "Coffee pot didn't work"
Μειονεκτήματα: "The flight was delayed 3 times for a total of 2 hours late due to "air traffic control""
Πλεονεκτήματα: "I liked the movies,they have many movies and I can choice"
Μειονεκτήματα: "The flight was delayed and the employees of the front desk don't help anything. The service was worse."
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "The delay after delay, the chaotic boarding"
Μειονεκτήματα: "The crew was kind and we boarded quickly however the seats were small. Which mean when your 3.5 hour flight turns into 9 hours due to weather this can become very painful. There is no entertainment unless you brought your own device and without a plug to charge it becomes useless quickly."
Πλεονεκτήματα: "Crew kept passengers informed about changing information"
Πλεονεκτήματα: "Timely and comfortable. Landed ahead of schedule"
Πλεονεκτήματα: "Missed connection in SF to Medford due to other planes at our gate not allowing us to de-board on time to make my connection to Medford ...!!"
Πλεονεκτήματα: "That we didn't crash."
Μειονεκτήματα: "From SPS TO USA they let me bring my carry on laptop hand women hand bag, going back from Houston to SPS they didn´t allow me to have all of them.....another passegers had 3 things......need to standardize and let women hand bags be allawed to travel inside the cabin as well carry one-laptop.....teh way teh employee refers to mee was kind of dessapointed telling me that is teh way it is.....in Houston..."
Πλεονεκτήματα: "Crew was good"
Μειονεκτήματα: "The delay"
Μειονεκτήματα: "On recent travels with Iceland Air or Delta I have been able to choose a vegan meal option for long flights. It would be great if that was possible with Lufthansa as well, instead I left the plane quite hungry."
Μειονεκτήματα: "it got cancelled and di not have"
Πλεονεκτήματα: "The staff was very friendly and the flight was smooth."
Μειονεκτήματα: "The food could have been a little better, but I know it's a hit and miss thing."
Πλεονεκτήματα: "Everything was good."
Πλεονεκτήματα: "I'm shocked to find united airlines uses such thin seats. You can pay for upgrade but those seats are the normal old seats that weren't comfortable to begin with. Now the seats are even worst."
Μειονεκτήματα: "Seating was too compact"
Πλεονεκτήματα: "It was a newer plane with nice features and charging capabilities. Boarding went smoothly, and there were no delays."
Μειονεκτήματα: "I could not get their in-flight entertainment to work. Accessed the in-flight WiFi, the web page loaded, and I could use all features except Entertainment. This appeared to be a new plane. The features were nice, but the seats were smaller and, as a result, not as comfortable."
Πλεονεκτήματα: "Wonderful crew, great plane ride."
Πλεονεκτήματα: "On time and got all our luggage"
Μειονεκτήματα: "Took a while to offload luggage"
Πλεονεκτήματα: "Small airport, comfortable seating, polite crew"
Μειονεκτήματα: "Snack wasn't my style"
Πλεονεκτήματα: "One of the friendliest and most customer friendly flights I've had in a long time."
Μειονεκτήματα: "The fact that the person next to was in my seat as well"
Μειονεκτήματα: "Plane was small with very loud engine"
Πλεονεκτήματα: "Fantastic service"
Πλεονεκτήματα: "quick easy boarding"
Μειονεκτήματα: "Old plane. Magazines were old and missing several pages."