Μειονεκτήματα: "The cabin was a little cool for me during at least half of the flight"
Μειονεκτήματα: "More cramped seats than Southwest."
Μειονεκτήματα: "The inoperative TV screens should be repaired."
Μειονεκτήματα: "Great flight"
Πλεονεκτήματα: "Everything about Delta has been great. Especially the attitude of the staff"
Πλεονεκτήματα: "The crew was very friendly. The plane was very quiet (except for noisy crying babies)."
Μειονεκτήματα: "Unless you can afford the higher priced "comfort class" or first class seats, the seating is very, very cramped on Delta's 757s. It's a good thing the flight was only 5+ hours (but that's not long enough to get any decent amount of sleep on this flight scheduled as a redeye)."
Μειονεκτήματα: "Cramped seats, rude flight attendant"
Πλεονεκτήματα: "Although we had to get a replacement plane due to fuel leak on the original, Delta accomplished the switch quickly and efficiently. The Captain came out to greet us, and the flight crew was pleasant, courteous, and professional."
Μειονεκτήματα: "The little individual TV screens are tough to see for older eyes."
Μειονεκτήματα: "Due to flight delay I missed my connecting flight, was downgraded, didn’t get my meal and was late arriving."
Πλεονεκτήματα: "Flight crew got us to Columbus on time despite a delay leaving the gate"
Μειονεκτήματα: "More room, less congestion."
Πλεονεκτήματα: "The entertainment system was good and they had free text messaging through the plane’s wifi network."
Μειονεκτήματα: "The plane stank. I was 3/4 in the back of the plane and there was a strong pee odor."
Μειονεκτήματα: "Ear buds that allow me to hear the movies clearly; better equalization of the treble, bass and volume. I had to constantly turn volume up and down because of fluctuations in the movie sound track."
Πλεονεκτήματα: "Crew was nice and funny"
Μειονεκτήματα: "The free messaging WiFi didn’t work for me"
Πλεονεκτήματα: "I like being able to charge my devices"
Μειονεκτήματα: "Better movies"
Μειονεκτήματα: "The food not so much breadddd"
Πλεονεκτήματα: "Having the whole center three seats to myself. The food and beverages were really good as well."
Μειονεκτήματα: "Both flights were significantly late to depart. Also the WiFi on the transatlantic flight was out."
Πλεονεκτήματα: "Nice crew"
Πλεονεκτήματα: "Crew was great."
Μειονεκτήματα: "Couldn’t hear/understand the pilot"
Πλεονεκτήματα: "Seating lacked the ability to recline in any way. There were no snacks or drinks whatsoever"
Μειονεκτήματα: "The seats could recline. On a top tier airline I expect comfortable seating that declines for the price"
Πλεονεκτήματα: "I called to change seats for my citraveele and it was not adjusted"
Πλεονεκτήματα: "Entertainment options were very good"
Μειονεκτήματα: "Plane was too warm,"
Πλεονεκτήματα: "Good service this morning"
Μειονεκτήματα: "All good"
Μειονεκτήματα: "the flight was delayed by about 90 minutes and the gate was changed two times."
Πλεονεκτήματα: "I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying."
Πλεονεκτήματα: "Smooth sailing"
Μειονεκτήματα: "Small bathrooms, difficult to access."
Πλεονεκτήματα: "Flight attendants"
Πλεονεκτήματα: "Everything on time, friendly and helpful attendants"
Μειονεκτήματα: "Why does boarding have to happen with several other flights, gets confusing. Have other flights board at a different time or from another gate far away so customers don't get confused"
Πλεονεκτήματα: "The flight staff were very attentive and courteous. I was asleep when drinks were passed out. The stewardess went out of her way to get me a drink after I woke up."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "No issues. Smooth ride. Decent service."
Πλεονεκτήματα: "It was very good flight"
Πλεονεκτήματα: "We have been on 6 flights over the last 8 days, all with Delta and we have already started telling people how wonderful the service was. Sherry on this last flight was amazing, working so hard all by herself as our flight attendant. We were very impressed. And the pilots all came out to say goodbye and thank you. All very nice...esp for me who needed some wheelchair assistance. We will certainly fly with you again in the future."
Μειονεκτήματα: "Smaller plane but ok for short flight"
Πλεονεκτήματα: "No issues boarding as a group of 6, including one child. We all had at least a personal item and/or a carry-on to stow. The flight was easy, comfortable, and the free movies were current and definitely helped pass the time."
Μειονεκτήματα: "We were seated right behind the delta comfort+ and saw the special snacks they got. Being teased by that is not a huge deal, just a little disappointed by the regular snack selection, the snack mix was definitely subpar."
Πλεονεκτήματα: "Great flight . Even got here early"
Πλεονεκτήματα: "Stewardesses were sympathetic but could do nothing."
Μειονεκτήματα: "A few flurries out of Philadelphia and flight is delayed 2.5 hrs, we therefore miss our connection and all they wanted us to do was spend 2 days in airport until next flight. Finally reached a compassionate soul at customer service who got creative and routed us to BCN via ATL, Miami and Madrid."
Πλεονεκτήματα: "Personnel was friendly and accommodating"
Μειονεκτήματα: "Delayed half hour and no leg room"
Πλεονεκτήματα: "Staff, Ease of boarding"
Μειονεκτήματα: "Bring back in flight meals, please"
Μειονεκτήματα: "my flight from JFK to Cancun had entertainment (TV, movie screen, headphones, etc). This one did not. Was kinda disappointed."
Πλεονεκτήματα: "Yet one more trip that reminds me why I refuse to fly any other airline than Delta. (I fly every week for work.) Top-rate LA crew, flights always departs on time, early to destination more than half the time. Comfortable seats, upgraded to Delta Comfort today. Gate agent was friendly, helpful and joking with passengers. Made it seem like we were all going on an adventure. Kudos to Delta all around!!"
Μειονεκτήματα: "Hurricane Irma, I was lucky enough to get a refund do to the natural disaster."
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "Snack choices updated aircraft"
Μειονεκτήματα: "No entertainment options"
Πλεονεκτήματα: "Clean aircraft, boarding area, and friendly flight crew."
Πλεονεκτήματα: "on board service was nice and promptly"
Μειονεκτήματα: "Delta continúes to use an older 757 in this 6-hour flight with cramped seats and seating arrangement in business class. I have taken this flight several times in the last 2 years and written about this issue but now doubt anybody cares about these comments. To make things worse, my seat would not recline!"
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Πλεονεκτήματα: "Small cubicles are pretty comfortable but a little cramped . No they are upgrading their business class to larger "suites" and that will be good . The food is good but nothing to write home about . Your payment system works well but as usual there is a somewhat limited library."
Πλεονεκτήματα: "We barely got on the flight."
Μειονεκτήματα: "The boarding "red shirt" saved us. We are a band on tour and thanks to her we made the gig"
Μειονεκτήματα: "Entertainment was working, watching movie when they said done didn't have do they were resetting system. They tried twice taking over an hour and it never came back on for anyone..... :("
Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "The plane size & comfort was excellent. The staff were very friendly"
Πλεονεκτήματα: "Nice crew, good food."
Μειονεκτήματα: "Both bathroom were not working in business class area."
Πλεονεκτήματα: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Μειονεκτήματα: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Πλεονεκτήματα: "The socks offered in business were comfortable and nice looking. The red wine was good."
Μειονεκτήματα: "The food was just average and the seat not too comfortable"
Μειονεκτήματα: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Πλεονεκτήματα: "KLM STAFF WERE VERY PROFESSIONAL"
Μειονεκτήματα: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Μειονεκτήματα: "Flight got cancelled"
Μειονεκτήματα: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Πλεονεκτήματα: "Boarding was quick and flight was calm"
Μειονεκτήματα: "The coffe and breakfast."
Μειονεκτήματα: "I congratulate the KLM crew!"
Πλεονεκτήματα: "Crew was great, very responsive and hospitable!"
Μειονεκτήματα: "more lunch choices, especially choices without dairy products."
Πλεονεκτήματα: "Crew was nice and pleasant"
Μειονεκτήματα: "Flight very late"
Πλεονεκτήματα: "Food and service"
Μειονεκτήματα: "Working wifi would be good. Better A/C. More comfortable seats"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "KLM lost one piece of my luggage"
Πλεονεκτήματα: "General flight journey"
Μειονεκτήματα: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Πλεονεκτήματα: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Πλεονεκτήματα: "Everything was smooth and effortless."
Μειονεκτήματα: "Can’t think of anything."
Μειονεκτήματα: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Πλεονεκτήματα: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Πλεονεκτήματα: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Πλεονεκτήματα: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Πλεονεκτήματα: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Πλεονεκτήματα: "Boarding agent extra effort to improve my seating!"
Μειονεκτήματα: "Food amount less than expected."
Πλεονεκτήματα: "The crew was really friendly."
Μειονεκτήματα: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Πλεονεκτήματα: "Face recognition was amazing"
Μειονεκτήματα: "Too hot on plane"
Μειονεκτήματα: "Still waiting to board after missing this connection had to be booked on another airline"
Πλεονεκτήματα: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Πλεονεκτήματα: "Comfort was better than on the previous Dash-8. Food was OK."
Μειονεκτήματα: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Μειονεκτήματα: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Πλεονεκτήματα: "Lovely staff, good food, great movies."
Πλεονεκτήματα: "Very friendly staff"
Πλεονεκτήματα: "The flight attendants could not do enough for you."
Μειονεκτήματα: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Πλεονεκτήματα: "Good multi media access and content"
Μειονεκτήματα: "old plane, tight and uncomfortable"
Πλεονεκτήματα: "That we didn’t crash"
Μειονεκτήματα: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Πλεονεκτήματα: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Μειονεκτήματα: "Nothing! It was all great!"
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Πλεονεκτήματα: "The cabin crew were fantastic and funny"
Μειονεκτήματα: "Tiny seats"
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "It was a short flight so it was O.K."
Μειονεκτήματα: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
Πλεονεκτήματα: "Spacious cabins, friendly service"
Πλεονεκτήματα: "captain was great."
Πλεονεκτήματα: "A nice short flight"
Μειονεκτήματα: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Μειονεκτήματα: "Boarding process"
Μειονεκτήματα: "Would have been better if the flight attendant didn’t drop another passengers drink on me. They gave me nothing for being sorry."
Μειονεκτήματα: "1 hour 30 min late taking off."
Πλεονεκτήματα: "The crew was friendly enough and the seat size / storage was typical for standard plane tickets."
Μειονεκτήματα: "The flight was extremely cold. Coming from Mexico to LA we didn't have jackets / blankets on us but it would have been very helpful for this flight. Deplaning at LAX was ridiculous. We stood on the tarmac outside the plane inside a glass tube for 20-25 minutes with no information waiting for a bus."
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Πλεονεκτήματα: "Crew and seats super comfy"
Μειονεκτήματα: "TV in the seat"
Μειονεκτήματα: "Wifi didn’t work."
Πλεονεκτήματα: "Direct flight"
Μειονεκτήματα: "Our flight was delayed for two hours because of a mechanical issue. When we reached Savannah we had to wait to get to a gate to get off the plane."
Μειονεκτήματα: "Cramped seating and illogical boarding process"
Πλεονεκτήματα: "Equipment was adequate. I liked the on board emergency instructions!"
Μειονεκτήματα: "Boarding was chaotic—no lines, just a mass of people all trying to get to the same place.The crew did their job but weren’t particularly friendly."
Πλεονεκτήματα: "On time and what more can you ask for?"
Μειονεκτήματα: "No entertainment options"
Μειονεκτήματα: "The delayed flight was an issue, this caused me to miss my connecting flight. Punctuality is very important to me and should be to your airline."
Πλεονεκτήματα: "Flight attendant did not speak French"
Μειονεκτήματα: "Wifi barely worked, not worth the money"
Πλεονεκτήματα: "Straight to the point,easy,and convenient"
Μειονεκτήματα: "Nothing yet"
Πλεονεκτήματα: "Crew was excellent, very polite, very helpful."
Μειονεκτήματα: "Entertainment system would not play any movies or music. Eventually they got it working for most passengers, but around 20% including myself still had no service."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "Room between rows Entertainment from St Louis to Phoenix"
Πλεονεκτήματα: "Good movie choices"
Μειονεκτήματα: "Very long flight"
Πλεονεκτήματα: "Great crew very friendly"
Μειονεκτήματα: "Small plane"
Πλεονεκτήματα: "Friendly flight crew and boarding agents."
Μειονεκτήματα: "Entertainment system on the Boeing 757 was not up to par compared with other international flights that I have taken in the past."
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "Everything but the seat. It did not have enough room and it was very unconfortable when the people in front reclined their seats back."
Μειονεκτήματα: "Small seating space."
Πλεονεκτήματα: "Airplane food was good"
Μειονεκτήματα: "I was in the air 24hr, the trip was as good as it gets."
Μειονεκτήματα: "I was forced to check my carry on luggage. There was no problems on the way up to DC, just on the way back."
Πλεονεκτήματα: "Pleasant crew and flight was comfortable"
Μειονεκτήματα: "Plane was a half hour late and had to run to catch our connecting flight"
Πλεονεκτήματα: "The flight attendants were very nice and helpful and the flight was smooth as expected."
Μειονεκτήματα: "Nothing the airlines caused. I would however like to know if the plane will have screens and plugs on the plane before hand. Our flight coming had it and our flight home didn't and my phone was dead :-("
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Πλεονεκτήματα: "It was easy to travel"
Πλεονεκτήματα: "They brought lots of water"
Μειονεκτήματα: "Crew member threw mini pretzels on my lap when I was dozing off no protein for vegetarian lots of carbs why not to give some yogurt for protein for vegetarian it's not that we are vegan have more space for middle seat Teach crew not to throw food on somebody's lap and startle them"
Πλεονεκτήματα: "Helpful staff"
Μειονεκτήματα: "The departure was delated more than 30 minutes and the arrival disembarking was to slow."
Μειονεκτήματα: "In Rome they told us our bags were checked thru to our final destination which was Ontario Ca. In fact they were offloaded at JFK and had we not noticed a sign indicating that we had to reclaim our bags and walk them through security they would probably still be in New York. It was a long flight and everyone was edgy, but it didn't help that the crew was too. We had assigned seats next to one another but that somehow got changed and we had to get them back at check in."
Πλεονεκτήματα: "The plane was new and very comfortable. Service fair."
Μειονεκτήματα: "The food was horrid."
Πλεονεκτήματα: "flight attendants were great."
Μειονεκτήματα: "The shared screens."
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Πλεονεκτήματα: "Quick boarding"
Μειονεκτήματα: "No food or beverage service"
Πλεονεκτήματα: "All was good ..."
Μειονεκτήματα: "The dinner alternatives were not available for everyone ... probably because we were sitting close to the last row of seats. That is not acceptable because everyone is paying the same regardless were you are seated."
Πλεονεκτήματα: "Food and drink"
Μειονεκτήματα: "Seats hurt after s while"
Πλεονεκτήματα: "The guy at the initial ticket counter was wonderful and took his time addressing my needs."
Πλεονεκτήματα: "Flight was crowded , they stored my bag without fee which was greatly appreciated"
Μειονεκτήματα: "Plane was too small for international flight"
Μειονεκτήματα: "Boarding took forever, the flight was over 2 hours late which caused me to miss my connecting flight and my military orders were not honored - I still had to pay extra to take all my gear back to my duty station. Never had that issue with any other American airline."
Πλεονεκτήματα: "Flight delayed which allowed us to make connection after long runway and customs delays. Crew friendly and helpful. Prompt cabin service. Baggage brought quickly in SAT. Clean plane. Power source."
Μειονεκτήματα: "Local pickup at SAT is now devoted to taxi. Airport police rude. Most people picked up at 11PM and hard for cars to get to curb or see passenger due to taxi line. Both terminals terrible after several experiences in last couple months. SAT worst pickup experience that I see national and international travel. Obvious that cabs and air port police are the worst congestion problem I experience."
Πλεονεκτήματα: "The actual flight was fine."
Μειονεκτήματα: "The gate staff was so rude."
Μειονεκτήματα: "The only negative aspect of the three hopswas a couple of gate changes prior to boarding... one at Dallas and one at Charlotte and the could not have been much further apart, new gate from the original gate... but it made for a leg-stretcher during a long day of sitting"
Πλεονεκτήματα: "Great team of flight crew members but boy it will be a long time before I want to travel through London Heathrow again."
Πλεονεκτήματα: "The selection of movies was fantastic and the blanket and pillow that was provided was comfortable."
Μειονεκτήματα: "The food was okay."
Μειονεκτήματα: "Customer service unwilling to change flight during hurricane."
Πλεονεκτήματα: "I was lucky to get an upgrade to business class. It was fantastic, of course, as business class should be. Great crew, great space."
Μειονεκτήματα: "Limited selection of movies. Or maybe I'm just old and grumpy and not interested in dozens of superhero movies!"
Μειονεκτήματα: "For the length of the flight, the plane used didn't have entertainment"
Πλεονεκτήματα: "Snacks were delicious, flight attendant was very attentive, great conversation—I mean it might have been better because I was in first class, but it was definitely worth the upgrade."
Μειονεκτήματα: "Seats weren’t as comfortable as I have experienced before in first class on other airlines (Delta, American)"
Πλεονεκτήματα: "Crew was very nice and helpful. Flight on time information forthcoming."
Μειονεκτήματα: "More room in seats."
Πλεονεκτήματα: "All in things were reasonably easy"
Μειονεκτήματα: "Not enough room"
Μειονεκτήματα: "The airline should have reviewed who was delayed on their connection and wait at least 5-10 minutes to accommodate me for a delayed connection. We ended up at the gate for the final leg of my flight and the door closed 30 seconds prior. Very poor internal communications and lack of customer care."
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Cookies were aweful"
Μειονεκτήματα: "Crew was rude"
Μειονεκτήματα: "The seats were narrow and cramped. The entertainment system only worked on the UA app. No one informed us that the app was required until we were aboard and it was too late to download and install the app. Flight attendants did not seem happy. Baggage return was delayed."
Μειονεκτήματα: "UNcomfortable seats. They don’t recline."
Μειονεκτήματα: "Food was not necessarily to our liking."
Μειονεκτήματα: "Flight was delayed two hours."
Πλεονεκτήματα: "Efficient crew, knew their business, executed their functions well."
Μειονεκτήματα: "Small planes are inherently less comfortable, but that just goes with the package. Nothing you can do about it."
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Πλεονεκτήματα: "Thankful for infight entertainment and wifi"
Μειονεκτήματα: "United flight attendants (not former continental) really need attitude overhauls. Customer Service is your job, stop acting as though assisting passengers is an inconvenience to you."
Μειονεκτήματα: "A five hour flight and you only get a mini pack of mini pretzels and a soda. The boarding was made an hour late, the United employees didn’t seem to care that a line formed ine hour before. Two people near me were blasting their smartphones listening to music and/or playing games with their smartphones but without earphones and not one person from the crew told them to shut it up."
Πλεονεκτήματα: "All of the above"
Μειονεκτήματα: "Shortage of space for carry on"
Μειονεκτήματα: "Horrible customer service, crew looked and sounded like they hated their jobs. I chose ANA because I’ve had many positive experiences in the past where the customer service was stellar."
Μειονεκτήματα: "Serious delay, deplaned once and arrived 5 hours late with no real reasom."
Μειονεκτήματα: "Lufthansa was not good at all and different from what I have seen some years ago, it is going down"
Πλεονεκτήματα: "Helpful staff"
Πλεονεκτήματα: "The crew! Very nice people :)"
Μειονεκτήματα: "Small plane, broken media pads and headphones. Food was awful."
Πλεονεκτήματα: "Great staff and breakfast was very refreshing. Will definitely fly with United again."
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Μειονεκτήματα: "More room space between seats"
Πλεονεκτήματα: "The sound system had been down most of the flight. Butter cube was completed melt. Bread was cold in the center."
Μειονεκτήματα: "Entertainment system. Rarely does an international flight not equipped with TV screen on back of chair. It's so ancient to have overhead screen"
Πλεονεκτήματα: "On time, quick boarding, smooth flight"
Μειονεκτήματα: "No issues"
Μειονεκτήματα: "Crew was rude and seemed to be in a constant rush big lack of customer service"
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "United seems to havens excessive amount of delays."
Μειονεκτήματα: "Cramped. Freezing on flight"
Πλεονεκτήματα: "Overall it was a good experience."
Μειονεκτήματα: "No inflight entertainment at all. Not even music."
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Μειονεκτήματα: "Boarding personnel was short and rude in some instances. Condescending comments were made when passengers were not forming lines to their liking."
Πλεονεκτήματα: "No bad weather, no bad experiences, all good."
Μειονεκτήματα: "Again, N/A"
Πλεονεκτήματα: "Good drinks"
Μειονεκτήματα: "There is no access to entertainment for free at all, and the food (snack) is too basic"
Πλεονεκτήματα: "The people all the way through, the equipment seems to be getting dated."
Πλεονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "On time...."
Μειονεκτήματα: "Bigger plane than usual.."
Μειονεκτήματα: "More customer service I am better service"
Μειονεκτήματα: "When I checked in 25 hours in advance I didn't have seat assaignemtns and when I got to the airport all they could tell me is they flight was overbooked and I could possibly not have a seat. Once getting through security we checked in again and we were given seats but not next to each other. The overall experience was horrible and since I didn't everything I was supposed to I felt like I got screwed. Overall not happy at all."
Μειονεκτήματα: "Bag. Took too long at baggage - Waited an hour after I arrived to pick up bag and take to customs. GOod thing I had 3 hours!"
Πλεονεκτήματα: "Customer service was excellent,very friendly."
Μειονεκτήματα: "Delay of the plane and every show you have to pay for even the flight map, that was very disappointing."
Πλεονεκτήματα: "No flight delays!"
Πλεονεκτήματα: "It was awesome, I could travel on Gold gropu for a chrap pice! Simply great"
Πλεονεκτήματα: "The flight is on time."
Πλεονεκτήματα: "Everything was in time."
Μειονεκτήματα: "When the guy in front of me reclined his seat, there was no leg room. Today, I literally have bruises on my knees....ridiculous '"
Πλεονεκτήματα: "Boarding was smooth ans efficient. Crew was attentive and nice."
Μειονεκτήματα: "I paid for 2hrs of wifi, yet was unable to access it as the service was "temporarily unavailable" for the remainder of the flight."
Πλεονεκτήματα: "Arrived a bit early"
Μειονεκτήματα: "Having to pay for my one checked bag, never before on an international flight!!!"
Πλεονεκτήματα: "Comfort and great staff; smooth landing as well"