Μειονεκτήματα: "Crew was rude and the seats had astoundingly little leg room. Plus they tried to upcharge for everything. Will never fly with this airline again."
Πλεονεκτήματα: "Modern screens and seats"
Μειονεκτήματα: "The temperature of the entire cabin was super hot during the 10 hours of flight. Very discomforting"
Μειονεκτήματα: "Seats don’t recline at all and wasn’t even offered water on a close to 3 hour flight. Bare bones service to be sure."
Μειονεκτήματα: "I checked in online and paid for a checked piece of baggage, never received the boarding pass, so when I arrived to the airport to drop off the luggage and wait for boarding, the machines didn't recognize my ticket locator and I had to stand in line for almost 2 hours (missed my flight)…"
Μειονεκτήματα: "The airline accepted our checked baggage, although they already knew that it would not make it to our final destination (Marrakech) on the same day that we would arrive. We had to pay, out of our own pockets, for the inconvenience. Apparently this happens a lot, and it happened to our entire plane"
Μειονεκτήματα: "Infotainment system"
Πλεονεκτήματα: "Nice crew seamless flight"
Μειονεκτήματα: "Would be nice if the planes were air conditioned on the ground because they're very very hot and it didn't cool down much during the flight"
Μειονεκτήματα: "The seats are amazingly narrow and uncomfortable for 5 hours flight."
Πλεονεκτήματα: "Iberia cancelled my incoming flight to Madrid and put me on an earlier one, but refused to let me on the earlier flight to Bilboa, which made a long waiting time!"
Πλεονεκτήματα: "Seats we re super comfortable, better than BA or Swiss for example. Food and drink excellent, gain better than Swiss or Ba, not to say US carriers who are on a league of their own (worse). Flight arrived early."
Μειονεκτήματα: "A bit more space for placing magazines etc would be welcome"
Πλεονεκτήματα: "Cabin much too hot and no air circulation until just before pushback. Ack!!"
Μειονεκτήματα: "Lost bags, dirty plane, seats switched from together with my wife on our honeymoon to seperate."
Πλεονεκτήματα: "The flight was on time."
Μειονεκτήματα: "The plane was in bad shape, dirty and the seats were very worn out. There was no entertainment."
Μειονεκτήματα: "the portion Tel Avivi Madrid was very poor. The plane was very old the business clase very bad. The seats were very old No space for the foots and NO entreatments service available. This in a five hours flights, Just horrible."
Πλεονεκτήματα: "On time, Very professional crew."
Μειονεκτήματα: "Could not do online check-in."
Πλεονεκτήματα: "seat is comfort"
Μειονεκτήματα: "Bumpy ride in parts."
Πλεονεκτήματα: "The plane from Nashville was over an hour late so the flight was changed from Nashville-Philadelphia-London-Rome"
Πλεονεκτήματα: "On time dép and arrival"
Μειονεκτήματα: "Missed my flight while waiting on a wheelchair. The lady was rude and yelling at customers because she didn't have what she needed to do her job."
Πλεονεκτήματα: "Crew was friendly and very helpful."
Πλεονεκτήματα: "Food was good, comfortable, nice happy workers, etc."
Μειονεκτήματα: "I was late to catch my plain to San Francisco 5 minutes because it was too much people at customs and the plain coming from Madrid was 15 to 20 minutes late due to the bad weather. The plain was supposed to departure at 6:30pm and I got there at 6:20pm the agent at the gate told me that the doors were closed and she gave me a plain ticket for the next flight to San Francisco."
Μειονεκτήματα: "The plane was absolutely freezing. It was so uncomfortable. And no leg room whatsoever. I couldn't even cross my legs."
Πλεονεκτήματα: "Entertainment was excellent. I appreciated the blanket, headphones, and pillow. One of the staff was very rude to the gentleman next to me because he asked for tea after she passed by with it the first time."
Πλεονεκτήματα: "Very nice flight"
Μειονεκτήματα: "Salad and dressing was frozen"
Πλεονεκτήματα: "Roomier plane than the one I took to Madrid."
Μειονεκτήματα: "Group system to queue on line was okay but people still seemed confused. Crew forgot some people's request. Bathrooms were smelly and dirty only after two hours on plane."
Πλεονεκτήματα: "We were given opportunity to upgrade to business. Totally worth it"
Μειονεκτήματα: "Food was just ok"
Πλεονεκτήματα: "Good selection of entertainment and crew was very nice."
Μειονεκτήματα: "We had to sit on the plane for almost an hour because our gate wasn't ready."
Πλεονεκτήματα: "Fast boarding, excellent entertainment, crew were friendly and helpful. Arrived 45 min early, which made the drive to downtown easy."
Μειονεκτήματα: "Check in online was useless, still had to stand in line to check luggage. Food was ok, kind of mushy chicken, cold bread, and minuscule salad. Breakfast was a sad cold and dry ham and cheese croissant."
Πλεονεκτήματα: "Super quick boarding"
Μειονεκτήματα: "Have to pay for water & coffee, etc."
Πλεονεκτήματα: "Easy check in and comfortable seats"
Πλεονεκτήματα: "Fine for what you paid for"
Πλεονεκτήματα: "The crew was AMAZING"
Πλεονεκτήματα: "Everything was great."
Μειονεκτήματα: "Boarding was a bit late."
Πλεονεκτήματα: "On-time with excellent service. Clean."
Μειονεκτήματα: "TV/movie screen was not working."
Πλεονεκτήματα: "Everything fine. Attendants very good"
Μειονεκτήματα: "Everything fine"
Μειονεκτήματα: "No food and no water"
Μειονεκτήματα: "I am still waiting for my luggage. It was lost between the flight from Amsterdam to Madrid and a flight from Madrid to San Juan. It is already 1 week."
Πλεονεκτήματα: "These were actually American Airline Flights 90 and 89. I really had a very good experience with American and though they tend to be more expensive they seem to be worth it in terms of comfort and amenities. I am willing to spend the extra money on Anerican if they continue to provide better than average service."
Μειονεκτήματα: "I was wondering why I paid Iberia for an American Airline ticket. I wondered if this was some way to avoid paying taxes by funneling an US registered corporation fees through a Spanish registered corporation. It didn't make sense to me. I'm not a huge fan of legal games to avoid responsibilities. Still, very good flights."
Πλεονεκτήματα: "Alcohol allowed for free. Friendly people"
Πλεονεκτήματα: "Great selection of movies. Got food and was able to sleep some."
Πλεονεκτήματα: "The crew members always looked me in the eye and made me feel like a human being."
Μειονεκτήματα: "Honestly my only complaint would be that I was not given both of my boarding passes when I first checked in in Munich and instead I had to go out and stand in a line for an hour to get my boarding pass for Las Angeles which made me just barely get to my gate on time."
Πλεονεκτήματα: "The team in both Rome and Madrid to went above and beyond. They were polite and empathetic to our situation, which was not Iberias fault. And they went out of their way to get us home on time. They always stayed positive. My family of 6 really appreciated. They have earned our loyalty."
Πλεονεκτήματα: "Excellent flight. Iberia had outstanding service"
Πλεονεκτήματα: "Got to my destination safe and sound"
Μειονεκτήματα: "Staff has bad attitude. Food was cold. Entertainment was awful."
Πλεονεκτήματα: "The crew in Madrid was extremely helpful. We almost missed our flight because of traffic getting to the airport but they were able to help us check-in quickly and get our bags on board. We were honestly impressed by their efforts as we were very late. In addition the plane was comfortable and the entertainment offerinand were great. For such a long flight it barely felt that way."
Μειονεκτήματα: "The food could have been a little better but overall it was not bad and there were several small meals so we were never hungry"
Πλεονεκτήματα: "Great on board entertain"
Μειονεκτήματα: "The seats are two small"
Πλεονεκτήματα: "Love the individual screen on each seat."