Πλεονεκτήματα: "Wine. Good movies"
Μειονεκτήματα: "USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Crew was attentive"
Μειονεκτήματα: "We sat on the runway for an hour."
Πλεονεκτήματα: "Good service."
Μειονεκτήματα: "Check-in procedure. Plane was delayed a bit."
Μειονεκτήματα: "Flight was delayed"
Πλεονεκτήματα: "There were many comforts to the plane even in economy."
Μειονεκτήματα: "There is little leg room in economy for someone over 5’11”"
Πλεονεκτήματα: "The process went just as it should. Everything was on time, orderly, pleasant and successful. I was able to get to my transfer on time, feeling good and ready for the next leg of the journey."
Πλεονεκτήματα: "the flight from Frankfurt to Chicago was delayed by an hour. we have missed our connecting flight to Omaha. We were at the gate 8 minutes prior to departure, but United closed the gate right before our noses. Not cool. Horrible experience. My guess is that United has given our seats to someone else. After all United did the same thing to use once before. We will not travel United/Lufthansa again."
Πλεονεκτήματα: "The fact that it was indeed a plane that went to europe. that's it."
Μειονεκτήματα: "The staff (especially ticketing) was rude. And hung up on me when I asked for their name because they knew they were wrong."
Πλεονεκτήματα: "It was a great airline! I flew economy but still was very comfortable."
Μειονεκτήματα: "I didn't have a long enough layover in Chicago and ended up missing my next flight. At least an hour and a half should be allotted going through customs in O'Hare. Then an additional 2 hours to recheck bags and get across the airport. This also allows extra time for delays."
Μειονεκτήματα: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"
Πλεονεκτήματα: "Flight on time, good service, helpful staff. The plane wasn't too full and they invited us to find a better seat if we wished. There was a pretty long stretch of bad turbulence and the pilot talked to us to let us know what's going on and reassure us, which, as someone who freaks out in these situations, I really appreciate. There were a few good movies to choose from."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "The service was amazing. Why can’t US carriers be like them?!"
Πλεονεκτήματα: "Great service. everything was on time, or early. overall pleasant experience."
Πλεονεκτήματα: "Travel time was good and easy travel"
Μειονεκτήματα: "Entertainment tv tapes"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Left in time, arrived too early"
Μειονεκτήματα: "Boarding took a lot of time"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."
Πλεονεκτήματα: "The staff was helpful and courteous"
Πλεονεκτήματα: "This is the first time I actually enjoyed a meal on a flight. It was ravioli in tomato sauce, just perfect! Superfriendly cabin crew"
Πλεονεκτήματα: "Easy check-in and helpful staff. I would absolutely fly with Lufthansa again"
Πλεονεκτήματα: "Friendly and helpful crew, good amount of leg room and storage space for bags."
Μειονεκτήματα: "Poor food (pasta with no veggies, and then mini "pizzas" -- lots of carbs and almost no vegetables!) and beer selections (only option was one pilsner... on Germany's flagship airline!). However, the staff were generous about bringing regular water, wine, and juice around throughout the flight."
Μειονεκτήματα: "The seats were absolutely uncomfortable"
Πλεονεκτήματα: "Great crew, service was excellent"
Πλεονεκτήματα: "Crew was friendly both in flight and check in area."
Μειονεκτήματα: "My entertainment screen wasn't working at all from Washington DC to Munich! Also, I searched Lufthansa's website to order "Halal Food" but there was no option for it! I talked to one of the crew about it, she said that I needed to call to order in advance, but she was nice enough to offer vegetarian food as a substitute which was okay."
Πλεονεκτήματα: "The service was great and it was fast. Nothing super special about the airline"
Πλεονεκτήματα: "Flight on time, excellent crew and flight attendant, clean airplane, good entertainment,"
Μειονεκτήματα: "Food was horrible, not enough water was offered to stay properly hydrated. check in; nitpicking weight of luggage. since we can only check one piece of luggage instead of two, please don't give me a hard time about 2 lbs extra."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "service was great"
Πλεονεκτήματα: "Love crew & very clean"
Μειονεκτήματα: "Need better food options for vegans"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "A flight without screen is a long flight."
Πλεονεκτήματα: "ample food and no $ to check baggage."
Μειονεκτήματα: "Seats were very uncomfortable"
Πλεονεκτήματα: "We made our transfer"
Μειονεκτήματα: "Our airplane was assigned a remote parking space instead of main terminal but our bus came quickly to main terminal and we made our transfer and through customs in an hour"
Μειονεκτήματα: "There is never enough room in coach. The food was TERRIBLE."
Πλεονεκτήματα: "Lovely crew."
Μειονεκτήματα: "Boarding process was unclear."
Πλεονεκτήματα: "very good service overall Gothenburg airport is great"
Μειονεκτήματα: "such early flight!"
Μειονεκτήματα: "Customer service and seats/rows extra small"
Πλεονεκτήματα: "There was no entertainment system"
Πλεονεκτήματα: "We requested a special meal to accommodate multiple food allergies, and they both promised and provided it."
Πλεονεκτήματα: "Nice seats and friendly staff"
Μειονεκτήματα: "This was an evening flight and while we landed at Logan on time we had to sit on the tarmack for a full hour before we could get to our gate. After a cross-Atlantic flight this final hour on the tarmack was almost unbearable. On top of that, it was 8pm EST which felt like 2am for passengers from Europe. It was just a very long day of travel."
Πλεονεκτήματα: "The crew was incredibly pleasant and helpful"
Μειονεκτήματα: "The entertainment system didn't work for many passengers, and had to be continually reset, and sometimes still did not work. When it did aorkX it was extremely slow and unresponsive. Also, the USB and electrical outlets near the seats did not work and power devices"
Μειονεκτήματα: "Lufthansa sent my luggage to the wrong destination. And I'm spending the 4th of July weekend in another city without my clothes. And I need to go back to the airport to get the luggage."
Μειονεκτήματα: "Transfer gate is too far away"