Πλεονεκτήματα: "Smooth flight"
Πλεονεκτήματα: "Super comfortable and inflight entertainment was amazing"
Πλεονεκτήματα: "Good flight, got home early."
Πλεονεκτήματα: "Nothing remarkable"
Μειονεκτήματα: "Delta was ordinary"
Πλεονεκτήματα: "Great crew!!"
Μειονεκτήματα: "Boarding was a bit slow!"
Πλεονεκτήματα: "Crew was extremely friendly"
Μειονεκτήματα: "Cleaner window"
Πλεονεκτήματα: "The flight was on time, with no unanticipated problems."
Μειονεκτήματα: "Traveling first class in the CRJ commuter planes is really just coach as it was 15 years ago."
Μειονεκτήματα: "Crew was not very friendly or helpful. Not even a drink service on this flight. Atlanta is over crowded and always a problem. Couldn’t avoid it this time."
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Μειονεκτήματα: "Last row doesn’t recline"
Μειονεκτήματα: "Everything was great!"
Πλεονεκτήματα: "The Airbus was so futuristic. If you can make it more futuristic, even better."
Μειονεκτήματα: "I didn't like that I had to put my bag under when there was plenty of room overhead."
Πλεονεκτήματα: "Everything met my expectations"
Μειονεκτήματα: "Refreshments"
Μειονεκτήματα: "In flight movies would be nice . Tight seats for 6.3 huy"
Πλεονεκτήματα: "The crew was amazing"
Μειονεκτήματα: "Ran over 2 hours late with no explanation"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "I paid to be in row 1 first class, when I checked in I was in the first row, then as I boarded I was told my seat changed to the back row in first class for no reason at all. I choose the 1st row for a ready and I expect to sit there! 2 flights in a row that Delta moved my seat for no reason"
Πλεονεκτήματα: "Yes, everything was comfortable and the individual screens with current movies kept the kids occupied with minimal interruptions!"
Μειονεκτήματα: "Honestly, while it would always be nice to have a little more leg room. I would like to fly a little more conveniently though as the back of the legs near the knees always gets pressure and cause swelling. Some form of foot rest with a stand might alleviate some of the pressure and ankle swelling."
Μειονεκτήματα: "The boarding process at LAX was awful. I’m sure the horrible shuttle wait and transfer from terminal to terminal is the airport’s fault, but the airline did not do anywhere near enough to inform passengers of what was in store. It was confusing and annoying."
Μειονεκτήματα: "Late arrival"
Πλεονεκτήματα: "great trip and crew"
Μειονεκτήματα: "Quick 30 minute flight"
Πλεονεκτήματα: "The food was amazing. The entertainment system was fantastic. The crew was lovely."
Μειονεκτήματα: "The small bathrooms"
Πλεονεκτήματα: "The movie selection was good"
Μειονεκτήματα: "Instead of a flight from Toronto to Atlanta.. it was a flight from Seattle to Atlanta, and I only had 45 mins to get to boarding because of the last minute flight changes."
Πλεονεκτήματα: "Quick flight"
Μειονεκτήματα: "Flight attendant spoke like a robot. Could not understand her."
Πλεονεκτήματα: "Boarding was quick Flight experience was good"
Μειονεκτήματα: "Leg space was less Take off got delayed"
Μειονεκτήματα: "Crew was grumpy and Curt. Seats still smaller than a kindergarten class, and didn't even serve water."
Πλεονεκτήματα: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Staff was friendly. Flight was smooth."
Μειονεκτήματα: "Media kept freezing. They had to reboot the system several times."
Πλεονεκτήματα: "Everything was great, flight attendants were awesome"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Haven't left yet!!!"
Πλεονεκτήματα: "The crew tried their best. The seats were average. The food ok."
Μειονεκτήματα: "The entertainment is non-existent. Wifi wasn't even enabled. Four to five hours without ANY entertainment is totally unacceptable especially with teens and kids!!"
Μειονεκτήματα: "Gate attendant was extraordinarily rude"
Πλεονεκτήματα: "Quick friendly service from crew and captain."
Μειονεκτήματα: "First class seat was broken was reclined and super uncomfortable the whole flight the plane was super outdated and old."
Πλεονεκτήματα: "Seats were comfortable on the smaller plane"
Μειονεκτήματα: "No check in to Minsk from Paris"
Πλεονεκτήματα: "Newer plane with entertainment"
Μειονεκτήματα: "was a great flight"
Πλεονεκτήματα: "Yet one more trip that reminds me why I refuse to fly any other airline than Delta. (I fly every week for work.) Top-rate LA crew, flights always departs on time, early to destination more than half the time. Comfortable seats, upgraded to Delta Comfort today. Gate agent was friendly, helpful and joking with passengers. Made it seem like we were all going on an adventure. Kudos to Delta all around!!"
Πλεονεκτήματα: "We were traveling with a toddler and infant but put in different row because the tickets were purchased separately. Gate staff promptly put us together and even bumped us up to delta comfort. Was a very pleasant trip. Thanks delta!"
Πλεονεκτήματα: "The staff was incredible the plane was great. right on time"
Μειονεκτήματα: "When I got to the airport they were not helping me to get to the right place to get my flight I lost it"
Πλεονεκτήματα: "Very professional and courteous"
Πλεονεκτήματα: "No hassle, no drama, very smooth."
Μειονεκτήματα: "The blueberries were rather bland."
Μειονεκτήματα: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Πλεονεκτήματα: "Nice plane, smooth flight, flight was on time in spite of the disaster in Houston."
Μειονεκτήματα: "There was food listed in the book but it was never offered. On a 4 hour flight, this is too long! Wifi was broken...I bought a $20 pair of earbuds in the airport specifically to watch movies and was never able to use them."
Πλεονεκτήματα: "The smootheness of the flight."
Μειονεκτήματα: "The fact that the passenger behind me is was kicking the back of my seat. And it wasn't even a child!"
Πλεονεκτήματα: "on time, clean, prompt."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "No air conditioner it's too hot inside"
Μειονεκτήματα: "Never announced we were over 10Kfeet and could turn on electronic equipment, attendant seemed cross when her question "pretzels or coockie?" was answered "yes.""
Πλεονεκτήματα: "Perfect"
Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "Nice crew, good food."
Μειονεκτήματα: "Both bathroom were not working in business class area."
Πλεονεκτήματα: "Confort and kindness"
Μειονεκτήματα: "It was too cold"
Μειονεκτήματα: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Πλεονεκτήματα: "Impressive service... amazing crew, very friendly and professional"
Πλεονεκτήματα: "Muslim food"
Μειονεκτήματα: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Πλεονεκτήματα: "The aircraft"
Μειονεκτήματα: "No overbooking next time!"
Μειονεκτήματα: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Πλεονεκτήματα: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Μειονεκτήματα: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Μειονεκτήματα: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "KLM lost one piece of my luggage"
Πλεονεκτήματα: "General flight journey"
Πλεονεκτήματα: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Μειονεκτήματα: "Boarding was very slow."
Μειονεκτήματα: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Πλεονεκτήματα: "Cabin facilities"
Μειονεκτήματα: "They didn’t bring one of my bags"
Πλεονεκτήματα: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Πλεονεκτήματα: "I love the food"
Πλεονεκτήματα: "the crew was nice"
Μειονεκτήματα: "Seat confort on long flights, leg rooms,"
Μειονεκτήματα: "Larger meals."
Μειονεκτήματα: "No reading light in my seat..."
Πλεονεκτήματα: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Μειονεκτήματα: "tough to sit on a plane for 9.5 hours"
Πλεονεκτήματα: "Smooth flight."
Μειονεκτήματα: "Seat a little cramped."
Μειονεκτήματα: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Πλεονεκτήματα: "Light snack and complementary wine"
Πλεονεκτήματα: "Employees were very friendly"
Μειονεκτήματα: "The seats were very small"
Μειονεκτήματα: "Still waiting to board after missing this connection had to be booked on another airline"
Πλεονεκτήματα: "Efficient crew"
Μειονεκτήματα: "Long, slow line at check in. Not many new movies or tv shows"
Πλεονεκτήματα: "The crew was efficient. Flight left on time. Food and wine served."
Μειονεκτήματα: "No entertainment."
Πλεονεκτήματα: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Πλεονεκτήματα: "Good selection of movies."
Μειονεκτήματα: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Μειονεκτήματα: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Πλεονεκτήματα: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Μειονεκτήματα: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Μειονεκτήματα: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Πλεονεκτήματα: "The staff was extremely pleasant. Food was good!"
Μειονεκτήματα: "Have no complaints"
Πλεονεκτήματα: "Airlines issue"
Μειονεκτήματα: "Profiling certain customers"
Πλεονεκτήματα: "Good multi media access and content"
Μειονεκτήματα: "old plane, tight and uncomfortable"
Πλεονεκτήματα: "staff was fine"
Μειονεκτήματα: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Πλεονεκτήματα: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Μειονεκτήματα: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Πλεονεκτήματα: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Μειονεκτήματα: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Πλεονεκτήματα: "The cabin crew were fantastic and funny"
Μειονεκτήματα: "Tiny seats"
Πλεονεκτήματα: "It was a short flight so it was O.K."
Μειονεκτήματα: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
Πλεονεκτήματα: "Friendliest economy class service I've ever encountered."
Πλεονεκτήματα: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Πλεονεκτήματα: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Πλεονεκτήματα: "The crew was very attentive and willing to assist with everything."
Πλεονεκτήματα: "We got to London on time."
Μειονεκτήματα: "Asked me to check luggage when there was plenty of room on board... Brand new, two week old, luggage is now broken."
Πλεονεκτήματα: "Crew was great and movie selection was good. And the food was also good"
Μειονεκτήματα: "It was all good!"
Μειονεκτήματα: "The cabin lights were left on too long for a red eye. Cramped quarters - but that is true of every airline now. We did receive a blanket and pilllow, which was nice. Did not have dinner so can’t comment. Croissant with cream cheese prior to landing was OK Nice smooth flight.Nice pleasant crew"
Μειονεκτήματα: "Wifi was down all the way."
Μειονεκτήματα: "The flight was cancelled."
Πλεονεκτήματα: "Crew was super friendly!"
Μειονεκτήματα: "The preferred passenger security line was a total scrum - worst part of our holiday"
Πλεονεκτήματα: "The crew was good"
Μειονεκτήματα: "The seats"
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "My flight was supposed to be at 4:40pm on May 16th. It was cancelled and rescheduled to 2:00pm may 17th. I have been waiting in line for three hours to check my bags, and get on a flight. Still at the original destination, VERY UNHAPPY."
Πλεονεκτήματα: "AMAZING CREW! Excellent food, clean bathroom, comfortable, good movie selection. Fantastic experience!"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "The crew was so incredible, the safety video was funny, the food was DELICIOUS, the accommodations were above and beyond. Comfortable, great movies, relaxing. First international flight and now I’ll always use British Air"
Μειονεκτήματα: "Nothing. This has been the best flight experience I’ve ever had."
Μειονεκτήματα: "there was a mechanical error which kept us on board the plane for 20 minute increments for nearly 3 hours until they had us switch planes"
Πλεονεκτήματα: "Landing was perfect!"
Μειονεκτήματα: "None"
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "Because of the weather in London the flight from Budapest was delayed over an hour. By the time we made it to the connection flight in London they closed the gate and never made it our next leg. We got rebooked and made it to New York where we were supposed to get a hotel room. Never happened. Sleeping on the floor in the terminal."
Πλεονεκτήματα: "We sat in Row 25, which did not have a seat in front of it, so we got lots of extra leg room. British Airways have incredibly friendly crew :) They feed you really good, better than any other airlines I've been on :)"
Πλεονεκτήματα: "Crew was pleasant enough"
Μειονεκτήματα: "British airways is always delayed, I never make my connection, I had to be rescheduled on the way there and on the way home"
Μειονεκτήματα: "The food service had problems. When they got to our row they didn't have any more of our dinners left and without asking I was given a meal from first class with an entree I did not care for. My wife seated next to me gave me half of her entree. Then the snack towards the end of the flight I was given a burrito type thing without asking what flavor I wanted. All in all the food was poor and the attention to the passenger was poor also."
Πλεονεκτήματα: "Everything was okay"
Μειονεκτήματα: "Everything was okay"
Πλεονεκτήματα: "it got there"
Μειονεκτήματα: "how it got there"
Μειονεκτήματα: "Boarding takes longer on BA than any other airline I've flown on. Breakfast was awful. Cream cheese on a white roll tastes like paste. You'll really could be doing better than this."
Πλεονεκτήματα: "Long haul service and food has improved but service is still kinda ‘cold’. Cabin crew still wears a frown most of the time."
Μειονεκτήματα: "The reclining mechanism is not user friendly whereby the chair does not recline smoothly. Unfortunately it falls too quickly and not allow the passenger in the back row to get out of the way. a must thing to improve."
Πλεονεκτήματα: "Very smooth and fast."
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "New plane. Good leg room. Good service overall."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Very irresponsible staff and customer service. The flight got delayed due to technical reasons and the havoc after that is beyond explanation. Wish there was zero stars to rate"
Πλεονεκτήματα: "My favorite was the food. I ordered vegetarian dairy free. It was fantastic. The crew was pleasant to everyone."
Μειονεκτήματα: "Economy seating not so comfortable"
Μειονεκτήματα: "No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!"
Μειονεκτήματα: "Connecting flight experience"
Μειονεκτήματα: "Absolute nightmare dealing with British cancelled flight and then having them rebook me with American, their "partner" company. Spent three hours this morning dealing with these two unprofessional companies and their lack of communication between each other."
Πλεονεκτήματα: "The crew was great"
Μειονεκτήματα: "Didn't like the 2 hour delay. Had to wait on the runway because of lack of organization at the london airport."
Πλεονεκτήματα: "Seats were comfortable, excellent reading material, easy boarding & deplaning, option to purchase tasty & healthy snacks."
Μειονεκτήματα: "No complimentary beverages!! I was offered a plastic glass of tap water. Paying for alcoholic beverages appropriate, but providing basic beverage service seems an act of graciousness for choosing to fly this airline."
Μειονεκτήματα: "Wasn't allowed to check in prior to flight and got 2 middle seats on a A380"
Πλεονεκτήματα: "Food crew and most of all the entertainment"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Nothing was impressive at all"
Πλεονεκτήματα: "My flight was changed at airport"
Μειονεκτήματα: "Barely made flight-- no help offered"
Μειονεκτήματα: "Flight was late for more than hours , due to the delate flight a lost the last train in London , I had to paid a Taxi over $ us dollars 106.00. Not in my budget . :( Maria Zoriada York"
Πλεονεκτήματα: "Leaving in a timely manner."
Μειονεκτήματα: "Poor leg room."
Μειονεκτήματα: "I thought I was supposed to get a free meal and was never offered that or even a complimentary beverage. The flight attendants allowed a group of four passenger to stand during almost the entire flight in the aisles and in my row, making it difficult for people to get around them and didn't allow for an enjoyable flying experience."
Πλεονεκτήματα: "Crew looked groomed"
Μειονεκτήματα: "No snacks"
Πλεονεκτήματα: "No turbulence!!!"
Μειονεκτήματα: "Boarding was a bit chaotic."
Πλεονεκτήματα: "I wish the menu can be more kid friendly. I enjoy the food no my kiddos"
Μειονεκτήματα: "ridiculous method of boarding we were traveling full pay first class and we boarded in the massive cattle prod method of everyman for himself ...no preference for any of the different categories of "clients""
Μειονεκτήματα: "Flight was cancelled and took forever to get me on a new flight. On thw way back British airways messed up my return flight completly inconviencing us and created a very stressful situation. Lost over $400 becuase of delayed flight and I will be contacting BA in terms of compensation for not only my lost money but time."
Μειονεκτήματα: "Very rough ride, made me sick"
Πλεονεκτήματα: "Service, comfort"
Μειονεκτήματα: "They lost my bag due to flying a 3rd party "Vueling" and did not add my FF# and would not do it at the airport so now I have to sort through online pages and phone queues to do something that definitely should have been feasible and included at airport (I added it on my outbound flight but because of this 3rd party being the originating operator of my return flight it was not included on my return)."
Πλεονεκτήματα: "Once I arrived to London and missed my connecting flight due to British Airways being two hours late, the re-routing process was somewhat helpful but I could not arrive back to my destination until 24 hours later as scheduled causing me to pay an additional day worth of parking for my vehicle in Atlanta and missing a day of work."
Μειονεκτήματα: "The flight was delayed and although I had a very small amount of time to make the flight upon arriving to London, I was denied boarding because I was told I wouldn't make the flight, my seat was given up and I had to rebook another flight."
Πλεονεκτήματα: "Standard BA dependability. Like a dependable but stodgy old uncle."
Μειονεκτήματα: "Chaotic boarding process. No enforcement of boarding groups"
Πλεονεκτήματα: "On time and nice."