Πλεονεκτήματα: "Quick boarding, arrived 30 min early, fast exit and quick bag retrieval"
Πλεονεκτήματα: "Everyone on the crew was very friendly, even for a short flight."
Πλεονεκτήματα: "Good seat"
Μειονεκτήματα: "Free food"
Πλεονεκτήματα: "The crew was amazing"
Μειονεκτήματα: "Great job"
Μειονεκτήματα: "Aer Lingus webpage is terrible. Kayak’s is excellent, but I tried to change seats, it would not let me."
Μειονεκτήματα: "Waited for over an hour for trams to retrieve us from the aircraft."
Πλεονεκτήματα: "3 food servings, ice cream, kids package"
Μειονεκτήματα: "Old screens, no usb chargers, old plane."
Μειονεκτήματα: "This flight was run by American Airlines. A new aircraft and a wonderful crew."
Μειονεκτήματα: "We left Baltimore an hour and a half late and missed our connecting flight to Paris."
Πλεονεκτήματα: "Crew was good. Cramped seating as usual."
Μειονεκτήματα: "Extra seat leg and knee room like 4 more inches would make all the difference in the world."
Μειονεκτήματα: "My brand luggage was damaged during the flight. Although I still had to pay 65 pounds for the extra bag."
Μειονεκτήματα: "there was a mechanical error which kept us on board the plane for 20 minute increments for nearly 3 hours until they had us switch planes"
Πλεονεκτήματα: "Polite and helpful crew members."
Πλεονεκτήματα: "The pilot kept us in the terminal when he found out that we were delayed due to fog in London. I appreciated waiting in a more comfortable, open space rather than on the plane. I was also impressed with how the controllers and schedulers in London handled the delays so that I had not problem making my connection. And as things turned out, the second leg of the trip went so well that we reached our destination on time despite a one-hour delay."
Μειονεκτήματα: "I'd like to see British Airways consider at the very least giving their customers a cup of coffee or tea on a 4-hour flight."
Μειονεκτήματα: "Food was horrible"
Πλεονεκτήματα: "Flight attendants were excellent and very pleasant."
Μειονεκτήματα: "2nd serving of food was not good."
Πλεονεκτήματα: "We didn't crash."
Μειονεκτήματα: "Crew members seemed drunk and kept stepping on my foot that wasn't in the aisle and pumping into me, boarding was 2 hours late with no communication, food service was poor, hard to get water and disboarding was unorganized. I've taken many bad flights and this was by far the worst and most of is was the terrible attitudes and behaviors of the crew."
Μειονεκτήματα: "Not even water provided without charge on the morning flight from Portugal to London."
Πλεονεκτήματα: "Easy boarding, on-time departure, clean aircraft, friendly crew, decent food, free drinks."
Πλεονεκτήματα: "The flight left on time although take-off was delayed due yo traffic. Plane is new and comfortable."
Μειονεκτήματα: "I did not enjoy the Java coffee I ordered because the coffee pulps were the first item I tasted upon drinking the coffee. I called the attention of the flight attendants but nobody answered because the 2 were busy selling items to the passengers. I just removed the coffee bits by throwing them out of my mouth using napkin."
Πλεονεκτήματα: "Seats are comfortable, head rest is adjustable, good leg room, nice entertainment selection and no extra charge for adult beverages!"
Μειονεκτήματα: "When we arrived at London Heathrow, there was no gait, no stairs, and no buses to transport passengers to the terminal. We were stuck on the plane for an hour waiting. The crew was helpful in keeping everyone informed and let us know they called the airport staff multiple times for the stairs/buses to get us off and those with connections (me) going. The crew was frustrated too."
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "No complimentary water on flight."
Πλεονεκτήματα: "Left and arrived on time. Bag travelled free."
Μειονεκτήματα: "No legroom for tall people. Stuffy cabin."
Πλεονεκτήματα: "The crew was kind and professional, cosy seats with enough place for the legs... Good content in entertainment system."
Πλεονεκτήματα: "Crew members were very friendly, respectful and welcoming"
Μειονεκτήματα: "The flight did not provide any complimentary water, tea or coffee which made the crew members have to run credit cards for every beverage someone purchased... even water!"
Πλεονεκτήματα: "Speedy and friendly service from crew"
Μειονεκτήματα: "Flight was delayed. Not their fault; French traffic control strike"
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "Paid for business class felt like economy class. No entertainment. Unbelievable! I am NOT looking forward to the return flight home, and will never fly British Aiirlines again."
Πλεονεκτήματα: "Clean, new airplane."
Μειονεκτήματα: "Seats very cramped; no free tea or coffee?!"
Πλεονεκτήματα: "Crew were great."
Μειονεκτήματα: "Food left a little to be desired."
Πλεονεκτήματα: "Large plane operated by Iberia"
Μειονεκτήματα: "Uninspiring food"
Πλεονεκτήματα: "Gate agents good. Same with cabin crew"
Μειονεκτήματα: "No AC charging. Legroom in business was tight"
Πλεονεκτήματα: "Music, maps, news"
Μειονεκτήματα: "We waited on the tarmac to deplane longer than we were in the air."
Μειονεκτήματα: "On the flight from Barcelona to Boston we almost missed a connecting flight because of many steps to get from one plane to another an long lines at every One has to allow at least 3 hours to transfer from one flight to another"
Μειονεκτήματα: "I would think that for over $1,000 I should not have had to pay for food or drink!!!!!"
Μειονεκτήματα: "Using stairs to de-plane"
Πλεονεκτήματα: "Good crew communications. Polite service. Good food"
Μειονεκτήματα: "Poor ventilation - too hot."
Πλεονεκτήματα: "Great flight, nice and short. Great crew, very helpful"
Μειονεκτήματα: "No entertainment on the flight and the seats were much smaller that I expected."
Μειονεκτήματα: "Noarding was fast. Food same as a previous flight. Still stuck in the airplane 30 min afyer touch down with no air condition."
Πλεονεκτήματα: "Food was excellent"
Μειονεκτήματα: "seats were cramped, insufficient leg room"
Πλεονεκτήματα: "Although there were some problems with the arrival of the flight into Gatwick, the captain came along the cabin explaining the difficulties and offering his sincerest apologies (although it was not his fault, nor the fault of BA). This was truly a British response to something like this. Also, I paid for a seat with extra legroom and the space I had was massive - well worth the investment for a 12+ hour flight."
Μειονεκτήματα: "Boarding was chaotic in Lima. It really can't be that hard to organize different lines for different parts of the plane."
Πλεονεκτήματα: "flight was on time"
Μειονεκτήματα: "no beverages or snacks offered or movies"
Πλεονεκτήματα: "On time, good entertainment"
Πλεονεκτήματα: "Check in, boarding were well organized. Crew and attendants at the airport were very friendly. My luggage was not lost."
Μειονεκτήματα: "The flight from Houston was delayed, but Captain said that he will make up, and we should arrive to London on time. Only when we landed I learned that we are still late by an hour, and I missed my connection in London by a few minutes. Whoever was assigning a seat for me in Houston, could seat me closer to the front, so I would have a better chance to catch my connection. Instead, I was placed at the very last row. (Very uncomfortable by the way)."
Πλεονεκτήματα: "Regardless of many flights, this was my first experience with BA on transatlantic flights. And I was pleasantly surprised. Very well mannered crew, politeness, help, all... Food was great as well. Overall great first impression and definitely will fly again with BA."
Μειονεκτήματα: "In general, it was ok, can't complain."
Πλεονεκτήματα: "The crew was very efficient"
Μειονεκτήματα: "The was really bad."
Πλεονεκτήματα: "Staff where very pleasant."
Μειονεκτήματα: "Airport check in was drastically understaffed. The worst I have experienced. Airplane seating was cramped."
Πλεονεκτήματα: "Price and ease of finding options."