Πλεονεκτήματα: "Excellent crew and great food."
Πλεονεκτήματα: "Very pleasant and comfortable flight."
Πλεονεκτήματα: "Amazing staff, clean plane, good food, comfortable seats in business"
Μειονεκτήματα: "Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous."
Μειονεκτήματα: "Music was not the best!"
Πλεονεκτήματα: "Crew was amazing"
Πλεονεκτήματα: "Really good"
Μειονεκτήματα: "Delay delay delay and i have to stay in hotel"
Πλεονεκτήματα: "Everything alright"
Πλεονεκτήματα: "Crew was wonderful. Entertainment very good."
Πλεονεκτήματα: "The crew was excellent. The plane was new."
Μειονεκτήματα: "There was a limited choice in movies. Boarding and deplaning took a while."
Πλεονεκτήματα: "Bad service"
Πλεονεκτήματα: "The Crew were excellent, friendly, professional and attentative."
Μειονεκτήματα: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."
Μειονεκτήματα: "Be aware! "When customers purchase tickets they are paying for transportation for the specific class designated on their ticket and not for specific seat assignments. Seat assignments can never guarantee." This is what they emailed me when they did that to me on my pre-selected & confirmed seats!!"
Πλεονεκτήματα: "Everything was just average to poor."
Μειονεκτήματα: "Baggage was not handled properly. Food is just average. Crew looked very tired, they are probably too much overloaded with work and the airline has poor scheduling of shifts for their crews."
Πλεονεκτήματα: "The service was perfect the aircraft was clean and tidy. The pyjamas were a great added bonus and comfortable."
Μειονεκτήματα: "There was nothing to complain about."
Πλεονεκτήματα: "Amazing airlines. Lots of food and snacks. Because of a long layover they even got us a hotel room for free!"
Μειονεκτήματα: "Very strict luggage rules, even flying international we were only allowed a handbag on board, not our carryon"
Πλεονεκτήματα: "Food was quite good along with service"
Μειονεκτήματα: "No entertainment or tv monitors - 6 hours of no movies!!!"
Πλεονεκτήματα: "The food"
Μειονεκτήματα: "No tv monitors or any entertainment"
Πλεονεκτήματα: "Everything was great ,On time , comfortable seeds, Crew were very nice , boarding was quick Thank you Qatar Airways"
Πλεονεκτήματα: "Excellent service..!"
Πλεονεκτήματα: "price, comfort, food"
Πλεονεκτήματα: "All the crew"
Μειονεκτήματα: "The airline services"
Μειονεκτήματα: "I was put on another flight eight hours later even though I had already checked in. I actually traveled with Cathay Pacific."
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "The food was very poor"
Πλεονεκτήματα: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Μειονεκτήματα: "The aircraft was changed and passengers were required to check in their hand luggage, yet remove their electronics from their hand carry. In my case I had several electronic items which I had to carry onto the aircraft and store awkwardly which created a major risk of my camera and laptop being damaged in the process. This is not the kind of service I expect from Qatar Airways, especially considering the exorbitant ticket prices."
Μειονεκτήματα: "Seat to LA was broken"
Πλεονεκτήματα: "It was normal flight"
Μειονεκτήματα: "I have a layover for 12 hrs and Qatar Airways didn't offer me a hotel."
Μειονεκτήματα: "Seat not very good"
Πλεονεκτήματα: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Μειονεκτήματα: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"
Πλεονεκτήματα: "The crew service"
Μειονεκτήματα: "The cost of internet access"
Πλεονεκτήματα: "Hindu meal only be vegetarian"
Μειονεκτήματα: "All is good"
Πλεονεκτήματα: "Great flight with good food and crew."
Πλεονεκτήματα: "Excellent service from the crew. Flight on time."
Μειονεκτήματα: "Baghdad is still an armpit. Doha is very nice. Kuwait not so nice. Qatar airlines has the best service I have ever had in 35 years of air travel."
Πλεονεκτήματα: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Μειονεκτήματα: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
Πλεονεκτήματα: "Easy boarding. Courteous, helpful and professional crew members."
Μειονεκτήματα: "No internet service on long international flight."
Πλεονεκτήματα: "Polite staff keen to help"
Πλεονεκτήματα: "Good food includes veg."
Μειονεκτήματα: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."
Πλεονεκτήματα: "Good service all the way to final destination. A+ service. Newer model airplane."
Μειονεκτήματα: "Missed it because my flight from Colombo was delayed by 6 hrs."
Μειονεκτήματα: "The layover was too long"
Πλεονεκτήματα: "Very comfortable seats with lots of space and pillows blankets and other ammenities. It was a 13 hour flight and the staff came by many timea with drinks and snacks"
Πλεονεκτήματα: "I travel a lot and the employees were the best I have seen in over 20 years. I had special needs and they were very attentive."
Πλεονεκτήματα: "When we flew into Melbourne it was not a happy experience. Seats were cramped and arm rests wouldn't raise. The flight out, even though on the same model plane, was better. There was more room and we could raise the arm rests. For a 13+ hour flight that makes a big difference."
Μειονεκτήματα: "Because the tickets listed the same type of plane in both the bad and not so bad flight, it is very hard to know what we're going to get. I'd love to be able to plan to avoid the bad experience, but if they use the same plane in two configurations, there isn't enough information to do so."
Πλεονεκτήματα: "The crew was very friendly and everything else was very good and comfortable on the flight."
Μειονεκτήματα: "The boarding process was odd. We got to the gate too early (by maybe 10 mins before boarding time) so we were told to sit outside of the designated seating area and that they would make an announcement when we should go back up there. There was never an announcement, but we felt it was getting late so we went to check at the desk and they then said we were late and they were waiting on us. They were very nice about everything, but just thought that was really strange."
Πλεονεκτήματα: "On Time good service"
Μειονεκτήματα: "Serving alcohol on board"
Πλεονεκτήματα: "I like the free check-bags"
Μειονεκτήματα: "I like that if I can select the seats for free after booking ."
Πλεονεκτήματα: "Love qantas airways! Such a great and safe airline."
Πλεονεκτήματα: "Crew was responsive and friendly"
Πλεονεκτήματα: "Service, food entertainment and catching up the lost time"
Μειονεκτήματα: "Our original flight was cancelled and we were not notified by justfly. Just fly also accepted the flights on our behalf so it mean we couldn't chose the new flights"
Μειονεκτήματα: "The flight from Cairns to JFK that I originally purchased was supposed to be 7 hours of travel time less than what I actually ended up with. The airline changed my flights 4 times after originally booking."
Πλεονεκτήματα: "The distance between the seats in economy is inhumane."
Πλεονεκτήματα: "The crew was very friendly and attentive. The entertainment options were excellent. The food and drink options were pretty good."
Μειονεκτήματα: "Better power options (universal plugs/power)"
Πλεονεκτήματα: "Great seats on the 787 dreamliner"
Μειονεκτήματα: "Seats were awful."
Πλεονεκτήματα: "Everything was fantastic!"
Μειονεκτήματα: "Appreciated ability to switch to a bulkhead seat for more legroom. Bathrooms were clean at all times despite long flight. Deplaning was easy and fast enough. Overall a good experience."
Πλεονεκτήματα: "It's a pleasant experience"
Πλεονεκτήματα: "Good food and snacks. Great boarding and off boarding experience. Appreciated the help by Qantas ground crew who helped me with my wheelchair in Sydney."
Μειονεκτήματα: "Small, uncomfortable economy seating. Crew came by infrequently but were attentive when they came."
Πλεονεκτήματα: "Everything was barely adequate. All the flights on this trip was substandard. Planes seemed old and dirty. Really disappointed."
Μειονεκτήματα: "Barely made the connection."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Needs vegetarian options"
Πλεονεκτήματα: "Seat comfort amenities crew"
Μειονεκτήματα: "No vegan meal options"
Πλεονεκτήματα: "Very smooth flight."
Μειονεκτήματα: "Could use more leg room. When the seat in front of you is reclined it is practically in you face."
Πλεονεκτήματα: "Detail and attention to peoples specific needs. Service prior to boarding and during were excellent"
Μειονεκτήματα: "The flight being cancelled"
Πλεονεκτήματα: "Efficient loading & unloading. Flight was on time."
Μειονεκτήματα: "Seats were way too close together!!"
Μειονεκτήματα: "They only offered pretzels."
Πλεονεκτήματα: "Fine, but completely unmemorable."
Πλεονεκτήματα: "Really appreciate the food and entertainment Qantas provides on these mid-haul flights"
Μειονεκτήματα: "Way too cramp even for airplane standards. When food was served, it’d take at least 30 minutes for the flight attendants to collect rubbish, and since the seats are so small and I can’t keep the tray table open without pinching my spleen, it was really terrible. I paid extra for an aisle seat and was told there weren’t any."
Πλεονεκτήματα: "Great, attentive staff. Good selection for entertainment."
Μειονεκτήματα: "Food was great but service to middle row is awkward for a family of 4 when half get their food and the other half waits."
Πλεονεκτήματα: "It was nearly impossible to get in or out of our seats when the chairs in front of us were reclined. When they are straight up it was no problem. Legroom was ample and the blankets and pillows were a nice touch."
Πλεονεκτήματα: "Friendly crew and great food"
Μειονεκτήματα: "Not applicable"
Πλεονεκτήματα: "The flight crew allows you to sleep the majority of the flight."
Μειονεκτήματα: "Plane was dated. No outlets at seats so I couldn’t plug in my CPAP machine. Seats crowded compared to other international airlines."
Πλεονεκτήματα: "Great flight. Staff very friendly. Good food too!"
Πλεονεκτήματα: "Entertainment options were great. Boarding was quick and easy. Luggage came out quickly at lax and they gave us express connect cards to make our next flight."
Μειονεκτήματα: "Individual lights should be smaller and more direct. Person behind us had on whole flight - no sleeping for anyone near us. Flight leaves at 1115. Means you travel through the day and arrive in la in the am. If you didn't get to sleep it's torture. Also flight attendants put on full lights to serve breakfast 3 hours before flight landed! Which was around midnight to the passengers body clocks. United and virgin let passengers sleep"
Πλεονεκτήματα: "No issues, quick and friendly."
Πλεονεκτήματα: "Good food on the plane; friendly staff."
Μειονεκτήματα: "Horrible accomodations; I've never been in a flight this tight before. It was miserable the whole way. Even Southwest is roomier. I should have taken an American carrier. Space is the number one priority on a flight across the Pacific, and Qantas really doesn't understand that. I've taken Delta, American, and United across both ponds. Stick with them! After all, I can make my own food."
Πλεονεκτήματα: "It was a pleasant flight."
Μειονεκτήματα: "I'm satisfied"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Upper deck and lower deck economy seats don’t have the same amenities on the A380-800 plane"
Πλεονεκτήματα: "Individual usb charge port and meal"
Πλεονεκτήματα: "Good flight. Staff was excellent and attentive."
Πλεονεκτήματα: "Complementary food, movies, shows, and beverages"
Πλεονεκτήματα: "The Qantas staff in both LAX and MEL were polite, helpful, and professional. No problems checking in, online or at the airport. Flights were punctual and aside from major delays, went as planned. The kindness and responsiveness of the crew made the flight more bearable. What can I say? Everything went very smoothly. To me, a sign of competent management and good work ethic among Qantas employees. Very impressed. Good job Aussies!"
Πλεονεκτήματα: "The new clear aircraft"
Μειονεκτήματα: "The fruit was not ripe and not edible."
Μειονεκτήματα: "Flight was delayed 2 hr 30 min because of catering issues. Because of that only one hot meal for 14 hr flight. Diabetic food was the worst I ever had. My prepaid seat for extra $35 AUD wasn't available. The seat was uncomfortable and the pillow was huge - I had to put it on a floor. I am surprised why Qantas is rated #9 among best airlines for 2016. I will try to avoid Qantas in the gorier."
Πλεονεκτήματα: "The crew was very friendly and helpful and we were provided with breakfast even on this shorter flight."
Μειονεκτήματα: "They didn't have as big of a selection of movies on their smaller plane."
Πλεονεκτήματα: "Staff were super accommodating and friendly. Best pillow I've had on a flight. Blankets were nice as well."
Μειονεκτήματα: "Seats didn't accommodate my broad shoulders well. Seats seemed tighter than ones I've flow long distance on before ie. Iceland Air, New Zealand Air, and Emirates. Head phone jack is inside the seat arm rest which made it awkward when adjusting. No standard head phone jack but a converter is provided."
Πλεονεκτήματα: "The crew was always helpful and friendly."
Μειονεκτήματα: "The kind chap behind me who insisted he had to bounce my seat every time he made contact with the entertainment screen. All night long. In hindsight, I should have asked to be moved."
Πλεονεκτήματα: "Loved the hot chocolate and chocolate."
Μειονεκτήματα: "No choices available for dinner and other snacks not very good."
Πλεονεκτήματα: "the flight left on time which is always a boon, and the crew were efficient, altho i got the sense that they had done it all many times before, and they were only going thru the motions. the flight was incredibly full, so little room to move around, and leg room is a definite challenge! the bathrooms were good, they didn't smell like most airlines do! Food was generous in portion size, and there were yummy snacks also."
Μειονεκτήματα: "the aisles in the plane were very narrow, so getting up to go to the bathroon with everyone else became a challenge! apart from the narrow aisles and the lack of leg room it was a good flight."
Πλεονεκτήματα: "Helpful staff, good vegetarian foods"
Μειονεκτήματα: "Everything, my flight was delayed as a result of a mechanical problem. This resulted in missing my connecting flight. To make the story extremely short, qantas was not helpful or forthcoming with information regarding a way to get to my final destination. This left my wife and I stranded in a different countries airport for hours."
Πλεονεκτήματα: "Quantas is great, great food, staff, seats were pretty roomy. Entertainment options were very good."
Μειονεκτήματα: "American Airlines. Tiny seats, bad customer services, no entertainment on board, so loud you can't even sleep."
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "The boarding to my connection flight failed due to unprofessional behavior of the airport staff. Likewise if many people. They did not allow us to board and closed the flight although we were on time"
Μειονεκτήματα: "Better food options but that’s for all airlines!"
Μειονεκτήματα: "Free wifi"
Πλεονεκτήματα: "Some crew was attentive, others were not. Piloting was good"
Μειονεκτήματα: "Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight."
Μειονεκτήματα: "If they use the new business class seat."
Πλεονεκτήματα: "It was a great flight."
Μειονεκτήματα: "The cabin temperature was a little warm"
Πλεονεκτήματα: "The food was great for airline food."
Μειονεκτήματα: "I didn’t get upgraded to 1st class. ☺️"
Μειονεκτήματα: "Missed this flight due a layover and had to wait in the airport overnight."
Πλεονεκτήματα: "Service, professionalism"
Μειονεκτήματα: "Food is good but very bland."
Πλεονεκτήματα: "Food and seat comfort"
Μειονεκτήματα: "Of the last 4 times I've flown with Turkish Airlines, I've been asked to move from the seat I booked. If you book and choose a seat in advance of the flight, I should be entitled to keep it."
Πλεονεκτήματα: "Flight attendants are super friendly and helpful. The food was excellent."
Μειονεκτήματα: "passengers with seats in the back of the plane should be boarded first."
Μειονεκτήματα: "The flight was 5 hrs late. I have put 2 older passengers with knee problems. they have to go through the satires then what's the point of getting wheelchair???? you guys took $250 more on each tickets so the passengers can reach to their destination faster. but you ended up delaying the flights. and i asked around to many people after this and they told me that you always do it. WTF??????? give me my money back...."
Μειονεκτήματα: "My husband's passport expires in March of 2018, 4 months from travel dates and we weren't allowed to travel because it has to be 6 months. We booked our tickets in August of 2017, Turkish Airlines could've told us this. During booking, they ask for passport expiry date, what's the point if you're not going to tell us in advance and wait till our travel date to tell us this information. We couldn't travel on our vacation as planned and we were charged an additional $3,000 to change our tickets."
Μειονεκτήματα: "Last minute gate assigned and then changed"
Μειονεκτήματα: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."
Πλεονεκτήματα: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Πλεονεκτήματα: "N O T H I N G"
Μειονεκτήματα: "Very unorganized and poor communication services"
Πλεονεκτήματα: "I liked everything."
Πλεονεκτήματα: "Convenient take off time. Arrived earlier for better connection."
Μειονεκτήματα: "After ordering Asian vegetarian meal, I got pasta. That was disappointing"
Πλεονεκτήματα: "never turkish airlines ever again!"
Μειονεκτήματα: "never turkish airlines ever again!"
Πλεονεκτήματα: "Excellent food"
Μειονεκτήματα: "Long wait for toilet"
Πλεονεκτήματα: "Staff are EXCELLENT"
Μειονεκτήματα: "Internet was spotty."
Μειονεκτήματα: "No miles. No notification either. Seems very arbitrary"
Πλεονεκτήματα: "Very friendly and accommodating staff. Helped us with luggage. Also, the food was excellent and abundant."
Πλεονεκτήματα: "Cabin crew was pleasant."
Μειονεκτήματα: "Vegetarian meal was mediocre. Seats were extremely crowded. Person in middle seat was large, causing over-crowding because he required more than his seat. I didn't check out the entertainment, as I didn't know how to use the electronics."
Πλεονεκτήματα: "On time. Friendly crew."
Μειονεκτήματα: "Old plane. Boarding was not so nice."
Μειονεκτήματα: "Flight was delayed causing us to miss connection. Turkish Airlines personnel of little help."
Πλεονεκτήματα: "same as above, i love that i was able to check in online and choose my seat. I love the kit (toothbrush, socks) and the quality of the pouch - super love it! Pillow and blanket as well is still the same quality as before."
Πλεονεκτήματα: "friendly crew and superior service"
Πλεονεκτήματα: "the crew in turkish airlines is always nice and courteous. the food was very tasty. i LOVE the little bag with slippers, socks and tooth brush and paste and other amenities."
Μειονεκτήματα: "i got lucky and had multiple seats to myself, and it was still tight. i can imagine if i had only one seat i would be in a lot of pain coming off the flight. the bathrooms are very tight too,"
Πλεονεκτήματα: "Overall it was a smooth flight except for few minor issues."
Μειονεκτήματα: "It seems as thought several of the hostesses may have been trainees so the food service was slow and, they ran out of food on some trolleys and sometimes forgot orders for passengers."
Πλεονεκτήματα: "Everything was great! Flight iand boarding was on time and the service provided by crew was simply the best. I enjoyed the entire flight."
Πλεονεκτήματα: "The service was very good, friendly, courteous."
Μειονεκτήματα: "Can't think of anything."
Πλεονεκτήματα: "There was a snowstorm in Istanbul so we got diverted to Antalya. I am sitting in a hotel room. If someone from kayak could let me know when my flight to Dhaka will happen it would be greatly appreciated. My email is email@example.com. Thanks"
Μειονεκτήματα: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."
Πλεονεκτήματα: "The Price!"
Μειονεκτήματα: "Would have appreciated different breakfast choices."
Πλεονεκτήματα: "same as above"
Μειονεκτήματα: "same as above"
Μειονεκτήματα: "They switched the gate without telling anyone"
Μειονεκτήματα: "The airline has lost my luggage which has costs several hundred dollars worth of replacements and they have not been in contact."
Πλεονεκτήματα: "All was great as mentioned earlier."
Πλεονεκτήματα: "Almost everything"
Μειονεκτήματα: "Landing was not smooth enough"
Μειονεκτήματα: "They lost one of my bags but I got it in the afternoon the next day."
Πλεονεκτήματα: "Good in general"
Μειονεκτήματα: "Delayed flights"
Πλεονεκτήματα: "I like the fact that for almost 11 hours I was fed, entertained, and was able to rest. The flight crew was very hospitable and I would very much recommend it to others. The price was also very reasonable, unlike United or some other major carriers. It says something about your airline when I decide to fly through Istanbul, coming from Rome, to go back to the US. It's a longer flight but it's a worthwhile one. Thank you and keep up the good work."
Πλεονεκτήματα: "Great service onboard."
Μειονεκτήματα: "Attendants did not smile, but were helpful."
Πλεονεκτήματα: "The service was great non stop and the goodies for the kids was amazing."
Μειονεκτήματα: "All was good"
Μειονεκτήματα: "Flight delayed."
Πλεονεκτήματα: "The leg room"
Μειονεκτήματα: "Boarding process"
Πλεονεκτήματα: "Enjoyed buying extended leg room"
Μειονεκτήματα: "Water should be a standard on a 4 hour flight"
Πλεονεκτήματα: "Flight was short"
Μειονεκτήματα: "Seats are very tight if you are over 5’6"
Πλεονεκτήματα: "It was very good value for money."
Μειονεκτήματα: "I could not cancel my flight. There is option to cancel only first 24h, then you have to call them and that doesn't work."
Μειονεκτήματα: "Allow us to upgrade class"
Πλεονεκτήματα: "Quick boarding"
Μειονεκτήματα: "Overpriced drinks and snacks"
Μειονεκτήματα: "Music or movie will be good."
Πλεονεκτήματα: "There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that."
Πλεονεκτήματα: "Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time."
Πλεονεκτήματα: "Everything worked"
Μειονεκτήματα: "Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap."
Πλεονεκτήματα: "The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move."
Μειονεκτήματα: "As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water."
Πλεονεκτήματα: "Food are excellent. Legroom is good for a budget airlines. Crew are nice"
Πλεονεκτήματα: "comfortable seat"
Μειονεκτήματα: "No TV on plane"
Μειονεκτήματα: "Everything but the price. Worst customer service ever!!!"
Πλεονεκτήματα: "previous flight arrived a bit late but captain did his best to make up the time"
Πλεονεκτήματα: "Crew was cordial, helpful and patient."
Μειονεκτήματα: "There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow."
Μειονεκτήματα: "I could not get on time at airport for check in, because the train got stuck 25min. When I got the counter 45min. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!!"
Πλεονεκτήματα: "QUIET ZONE"
Μειονεκτήματα: "FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS"
Πλεονεκτήματα: "Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though."
Μειονεκτήματα: "The seat and tray table is greasy and dirty and there are two cracked holes in the arm rest!"
Πλεονεκτήματα: "Early alert that flight was going to be 5 hours late."
Μειονεκτήματα: "No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better."
Πλεονεκτήματα: "Scoot Airlines is a budget airline and is a great choice hopping from one spot to another in SE Asia. I use it quite a bit for travel between Singapore and Bangkok."
Πλεονεκτήματα: "On time. Service on board simple. Crews are friendly"
Πλεονεκτήματα: "The flight was cheap and the plane itself (B787) is a new plane and the lower pressurised altitude is very nice."
Μειονεκτήματα: "I didn't like being told off by one of the flght attendants for eating my own food on the flight. If Scoot's food was more reasonably priced I would buy it, but it is overpriced and therefore I need to bring my own. The seats are uncomfortable for sleeping in. The cabin temperature was a bit cold and with no blanket supplied this made it hard to sleep. Even though you are flying between two tropical destinations, I would recommend bringing a jumper."
Πλεονεκτήματα: "Scoot upgraded to a bigger plane, and as a result had more empty seats"
Μειονεκτήματα: "flight was delayed by almost 2 hours due to operational problems. despite that, there were still passengers who were late to board, causing more delays. no apologies from Scoot. plans were derailed."
Πλεονεκτήματα: "The spicey Korean noodles that can be purchased on board."
Μειονεκτήματα: "No leg room, but again I can't really complain on a 2.5 hour flight."
Μειονεκτήματα: "Unusual traffic jam in Jakarta caused me and friend to miss our flight. When booking next avail flight we were ticks regardless of why we were late, zero dollars would be allowed. Note flight was scheduled for 8 PM. We left our hotel at 1600hrs for a 20 mile ride to airport- should have been plenty of travel time!"
Πλεονεκτήματα: "Everything was good"
Πλεονεκτήματα: "Staff are courteous. Boarding was seamless. Flight itself and landing were steady."
Μειονεκτήματα: "Seats were uncomfortable. No free water on board."