Πλεονεκτήματα: "The crew was incredibly attentive and helpful."
Πλεονεκτήματα: "Plane wasn’t full, they allowed everyone to spread out in the plane"
Μειονεκτήματα: "Nothing. Great flight"
Πλεονεκτήματα: "The crew was amiable. The plane was crowded but clean."
Πλεονεκτήματα: "Friendly crew all the way around"
Πλεονεκτήματα: "Seats seem to get smaller but overall a good experience"
Μειονεκτήματα: "Seat room"
Πλεονεκτήματα: "Friendly crew, good food and entertainment."
Μειονεκτήματα: "Seat comfort and space aboard."
Πλεονεκτήματα: "The plane was uneventful. The AA crew and employees at DFW were rude, unhelpful, uncaring, and showed extreme disrespect to my disabled Veteran husband."
Μειονεκτήματα: "The AA crew and employees at DFW were rude, unhelpful, uncaring, and showed extreme disrespect to my disabled Veteran husband. We will NEVER visit DFW again. We were treated with disrespect and rudeness. My new name for this airline is UNAMERICAN AIRLINES."
Μειονεκτήματα: "The crew was outstanding and the aircraft was new and comfy"
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Μειονεκτήματα: "Flight was delayed 3 hours"
Πλεονεκτήματα: "Even on a full flight, there was enough overhead storage"
Μειονεκτήματα: "Pretzels were lame"
Μειονεκτήματα: "Poor accommodation for the flight delays. We had to wait 4 hours in line to change our flights because we missed our flights. Not enough staff."
Πλεονεκτήματα: "Wonderful and on-time!"
Πλεονεκτήματα: "The crew was very friendly and accomodating."
Μειονεκτήματα: "Entertainment is becoming too complicated for us old heads. Food, I still resent having to pay for something that is ed to be included in my fare."
Μειονεκτήματα: "After following out-of-date information to the furthest reaches of a sprawling and signage-deficient airport, I learned my departure gate was back where I’d come from. Having lost half an hour to my detour, I arrived panting and sweaty at the correct gate 12 minutes prior to departure - cutting it close, but before gate closing time. Or so American’s procedures say. The gate was deserted; they’d closed early."
Πλεονεκτήματα: "Modern equipment (787)"
Μειονεκτήματα: "8 emails from Kayak and 1 from AA warning of flight delay. But gate agents did not know anything about this and boarded us on schedule. So we sat for 90 minutes until the new aircraft was 'repaired'. Failed by a mile to make the connection. And I suppose I should have paid first-class fare, as then I would have made by connection?"
Μειονεκτήματα: "The security check line was about a mile long at the Terminal 1, but that's not the airline's fault."
Πλεονεκτήματα: "The flight was good. Takeoff and landing were great. Service in flight great."
Μειονεκτήματα: "The online safety show didn’t work. They started it several times, then did it in Edson. The overhead reading lights flashed on and off periodically making me a bit concerned about the electricals. Our main piece of luggage was sent on a different flight. It took us over an hour to locate that had happened. We waited at the distribution point. We got one Piecebut not the other. After all we’re taken from the belt we went in search and found it."
Μειονεκτήματα: "Cabin temperature was probably 60 degrees. Could understand if we left a 90 degree city. But not on an early morning flight with 70 degree ambient temps when we took off. I’ve been warmer in mid January flights from Chicago."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "DCA based AA gate agents were awesome. We were booked on a flight that was delayed, turned out there was a flight about to depart (it had been delayed 2.5hrs due to weather), but was departing prior to our reg scheduled flight so they put us on standby. No doubt the crew was also columbus based and eager to get home...as they did. Couldn’t be more pleased to get home"
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "Entertainment options are always a plus for long flights."
Μειονεκτήματα: "On the flight to Japan, I was fortunate to not have anyone sit next to me, so I was comfortable. Can't say the same for the way back. I'm fairly petite, 5'2, small frame, and even I felt cramped in the seats. I can't imagine how it feels for bigger folks."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "No food and no entertainment"
Πλεονεκτήματα: "Flight attendant was very nice"
Μειονεκτήματα: "Very confusing flight crew disembarking was a mess!"
Μειονεκτήματα: "So. Many. Screaming. Children."
Πλεονεκτήματα: "Easy and smooth flight."
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Πλεονεκτήματα: "Really glad this segment exists!"
Μειονεκτήματα: "There was a 3 hour flight delay in JFK but to be honest there is a lot to do in the airport and Nice bars and shops next to the gate so I was occupied. Annoying for family picking me up in Scotland however."
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Πλεονεκτήματα: "Everyone was pleasant & professional"
Πλεονεκτήματα: "On time departure"
Μειονεκτήματα: "Why do not they serve FREE water????"
Πλεονεκτήματα: "Very attentive staff. They kept the energy up the whole 8 hour flight. I had a great seat assigment."
Μειονεκτήματα: "Chairs were a bit uncomfortable, but that's almost all airlines for me because I am tall."
Μειονεκτήματα: "they were keeping delay, delay, and delay when I was on the aircraft. My flight was from BOS to PHL on June 13,2017 was delayed and cancel then they pushed me back. They pushed my flight back on the next morning and without any apologize or responsibilities for me and I have been sleeping in the AIRPORT all night! never go to this airline again! bad and worst airlines ever!!!"
Πλεονεκτήματα: "The seat was a lot better than the first leg. Also the entertainment screen worked."
Μειονεκτήματα: "The food was okay but not that good, The male crew steward was very friendly with a couple across from me and gave each of them 8 glasses of wine, even without asking for them, He would just show up with two glasses of wine every 30 mins. All the lady's working were great and friendly."
Πλεονεκτήματα: "Good service and friendly crew; efficient boarding process."
Μειονεκτήματα: "Seating is extremely cramped for a transatlantic flight, very uncomfortable. I have been flying to Ireland for many years and this plane was possibly the worst."
Πλεονεκτήματα: "The flight schedule"
Μειονεκτήματα: "The hardens of the seats. Rather seat on the floor"
Μειονεκτήματα: "I lost this flight! They were supposed to give me a hotel and a flight the next morning, but I couldn't be late so I had to manage myself and pay a lot more to travel with a taxi to Greenville !!!"
Μειονεκτήματα: "No food chips chips very POOR POOR"
Πλεονεκτήματα: "AA has. Not been an airline I have used in many years. Great experience, I will be looking to fly with them again very soon."
Πλεονεκτήματα: "Very professional and friendly."
Μειονεκτήματα: "Delay with out any real information or updates. Nothing done for the inconvenience. Will not fly American Airlines."
Πλεονεκτήματα: "The plane was almost empty and so I was able to rest comfortably."
Πλεονεκτήματα: "Seats were comfortable and lots of leg room in the priority seat I purchased in advance"
Μειονεκτήματα: "Very bad food"
Μειονεκτήματα: "They changed my flight at the last moment and my connection was 2 hours delayed"
Πλεονεκτήματα: "Fast, easy"
Μειονεκτήματα: "It was all good"