Πλεονεκτήματα: "Everything was nice."
Μειονεκτήματα: "Nothing to complain about."
Πλεονεκτήματα: "Finnair is the best!"
Πλεονεκτήματα: "Not a lot."
Μειονεκτήματα: "Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund."
Μειονεκτήματα: "A better breakfast..."
Πλεονεκτήματα: "The crew was really good"
Πλεονεκτήματα: "Crew is amazing"
Πλεονεκτήματα: "Crew was amazing, service was super attentive. Plane was new with plenty of space. P"
Μειονεκτήματα: "Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!"
Μειονεκτήματα: "Things were very scratched"
Μειονεκτήματα: "Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights."
Μειονεκτήματα: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."
Μειονεκτήματα: "I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience."
Πλεονεκτήματα: "The crew was helpful and polite, food was good"
Μειονεκτήματα: "Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already."
Πλεονεκτήματα: "Overall it was a great experience with Finnair, the plane was clean and spacious. The crew was very nice and helpful. The food and drinks were great as well"
Πλεονεκτήματα: "Staff was very friendly, food was ok"
Μειονεκτήματα: "Flight was delayed multiple times"
Πλεονεκτήματα: "Very nice staff. Probably one of the best flights"
Πλεονεκτήματα: "Nice crew that were helpful."
Μειονεκτήματα: "Small plane, cramped seating."
Μειονεκτήματα: "They have no charging points for the phone"
Μειονεκτήματα: "No food only blueberry juice and water"
Πλεονεκτήματα: "The crew was very helpful and kind. The plane extremely comfortable"
Μειονεκτήματα: "I didn't like that seats originally assigned after the flight was booked were changed right before the boarding. This is a nonsense. Why would you do that?! Without notifying prior to check-in."
Πλεονεκτήματα: "Everything. Great airport, swift boarding, great food on board with an educational twist, etc"
Πλεονεκτήματα: "They lost my bag."
Μειονεκτήματα: "They lost my bag."
Πλεονεκτήματα: "I have Parkinson's disease, and my ability to walk is dependent on how long it has been since I last took carbidopa/levodopa, and how much I have exercised while standing since taking my medicine. I have difficulty walking narrow aisles, and in crowds. The staff was very understanding, and let me pre-board, ensured someone was there to help me deplane, carried my carry-on for me, and did everything possible to assist me. The crew/staff was wonderful!"
Μειονεκτήματα: "not enough foam in padding, cheap seat bottoms"
Μειονεκτήματα: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("
Πλεονεκτήματα: "Good flight--and a PERFECT super-smooth landing."
Μειονεκτήματα: "We paid for economy comfort and signed up for the 2x2 seats. Instead we received the 2 seats in the middle of 4. we were more than upset, there is no way we would every request the 2 worst seats in that area and given my husband is 6'6' Did not make for a happy experience."
Πλεονεκτήματα: "Vistas along Mediterranean departing Nice"
Μειονεκτήματα: "Interesting conversation with fellow passenger"
Πλεονεκτήματα: "Everything went smoothly"
Μειονεκτήματα: "Huge lines at the airport for check in and drop off of lugagges. Apparently finnair hasn't heard yet of automatic check in and drop off. After that long wait for boarding and flight delayed. Very little information."
Πλεονεκτήματα: "Crew was fine. Uncomfortable seats bearable for the short flight."
Μειονεκτήματα: "A very very small plane. Cold staff"
Πλεονεκτήματα: "Slow boarding no order. Plus delayed flight for no reason"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Seats are uncomfortable."
Μειονεκτήματα: "This was booked as British Airways, but ended up American Airways. The food was cold and had to be reheated, the plane was worn, overall this was one of the worst flights to Europe ever. I did not book American, just got duped into it, but now I will make sure I will never fly American again."
Πλεονεκτήματα: "I was a bit surprised by cabin crew 's welcoming words that were my native language ,which ware very familiar and joyful . I didn't feel well at that time with a severe cold and I endured during the entire fly . I know it's kind of bad but I made it to my country safely. The food was Korean food and I really enjoyed and loved it so much .The Helsinki airport is great with smoking booth and warm ."
Μειονεκτήματα: "Nothing but I wonder if they could change my seat to upper one despite my additional fare because I felt bad the day and they had cold pills like medicine."
Πλεονεκτήματα: "Pleasant staff and crew."
Μειονεκτήματα: "Tv screens are old and function very poorly."
Μειονεκτήματα: "I paid for an upgraded seat and after boarding other passengers were being moved to the same area that I had paid for an upgraded seat FOR FREE!"
Πλεονεκτήματα: "Loved the flight attendance!! They were friendly, witty and flexible."
Πλεονεκτήματα: "Courteous attendants on board! Food not bad!"
Μειονεκτήματα: "Flight was delayed by more than an hour and there was on one announcement unril we boarded! It would have been nice after half an hour to get an update."
Πλεονεκτήματα: "Good airplane, big and clean. Very punctual ."
Μειονεκτήματα: "Not food just a very small drink"
Μειονεκτήματα: "Seats given away that we selected six months ago even though we checked in days early. Four family members all over plane."
Πλεονεκτήματα: "Everything good except getting bag after flight."
Μειονεκτήματα: "Took over an hour at baggage claim."
Πλεονεκτήματα: "Not bad as cross-ocean flights go, but cramped. The seats (and the available room per person) are what would be considered normal nowadays, but I remember flying thirty years ago. The crew was very pleasant and snacks were served (and appreciated), but didn't make up for the cramped conditions."
Πλεονεκτήματα: "The meeting I was attending in NY got postponed so I lost the full 1/2 return ticket. Nothing I could do, all at once all kinds of small text appear in big and over 400 $ was lost. This is the last time I book with Kayak. Better pay a bit more directly with the airline but do not have a deal like the Kayak deal. So please remove from all your sites. Thank you VV"
Πλεονεκτήματα: "Boarding was quick and efficient. Flight crew was polite, helpful and friendly. Had adequate leg room in coach, added plus was the flight was not crowded so did not have anyone sitting next to me. Did not feel squashed and claustrophobic as a result. Food was satisfactory."
Μειονεκτήματα: "Was inadequately fed on the Houston to London leg. Got nothing but a nightcap. The following morning I received a cold, stale croissant as part of a lunch box for a preschooler, nothing warm, no protein after 8 hrs in flight. I could not check in online."
Μειονεκτήματα: "For an international flight I have never seen such small seats, the entertainment was awful. My tv was in black and white. I didn't even want to try the food as looked bad."
Πλεονεκτήματα: "The flight left on time, boarding was a breeze, the food was the only good food I've had while flying ever, seating was better than I was expecting, the movie selection was vast and up to date, and we made phenomenal timing in getting to our destination"
Μειονεκτήματα: "Checking in online was difficult - it couldn't find my booking. I was panicking three hours before I was scheduled to depart! I was instructed to go check in at the desk by the service rep on the phone, which was straightforward process, but I was half-expecting being told that my booking had been cancelled"
Πλεονεκτήματα: "courteous and helpful crew, easy calm and efficient boarding process, with a announcer who spoke CLEARLY, slowly and loud enough to hear, more comfortable plane than the AA plane I took to get to Paris."
Μειονεκτήματα: "In flight entertainment really inferior to other airlines, food mediocre, but adequate. But good service is paramount and your crew was good despite many challenging customers."
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Boarding is a zoo. Boarding by row is faster."
Πλεονεκτήματα: "The crew was very attentive."
Μειονεκτήματα: "The seats are tight and uncomfortable. Emirates and Singapore airlines have much more space in economy class. They also have better food. The worst new development is that you have to pay an additional charge if you want to sit together. That is pretty ridiculous for an international flight AND when you have a small child with you. I can see doing that on Ryan air, but that is pretty low for a Scandinavian airline. Scandinavians have a very strong sense of family."
Πλεονεκτήματα: "Crew was sour."
Μειονεκτήματα: "Crew could have been friendly."
Πλεονεκτήματα: "crew was pleasant"
Μειονεκτήματα: "boarding was chaotic"
Πλεονεκτήματα: "Crew very friendly and helpful."
Μειονεκτήματα: "Seat didn’t recline as much as it should be. Maybe cuz we are sitting the last row. Which makes it less comfortable."
Μειονεκτήματα: "On the Copenhagen-Milan leg, since I was in the cheap seats, even water cost; $3 for a bottle of water. They couldn't even offer a cup of water for free? False economy. And I was told that I had to pay for my luggage at the airport, then it was $120 for 1 bag. Ridiculous!"
Μειονεκτήματα: "Could not have been better"
Πλεονεκτήματα: "The airplane was modern and well kept. The crew were attentive and kind."
Μειονεκτήματα: "Nothing - our flight out was great!"
Πλεονεκτήματα: "Major delay that caused me to miss a connecting flight. Food was also very mediocre (beef with chocolate sauce???) and many people in my flight were forced to check regulation carry ons for exorbitant fees. I would expect this kind of thing from a budget airline like Ryanair or something, but thought SAS could do better."
Πλεονεκτήματα: "On time. Good hardware."
Μειονεκτήματα: "Priority passangers cannot board with their non priority partner, even on the sane reservation. Congratulations sas, only airline workdwide to prohibit this. Otherwise, also forgot my duty free bag at the gate and the crew refused to have me return for it or get it for me."
Πλεονεκτήματα: "Efficient and on-time service."
Μειονεκτήματα: "Tiny seats that are inappropriate for international travel."
Πλεονεκτήματα: "Boarding was smooth, luggage came out quickly."
Μειονεκτήματα: "No entertainment, only coffee and tea served."
Πλεονεκτήματα: "The food."
Μειονεκτήματα: "The seat are so narrow"
Μειονεκτήματα: "Old screens and poor movies selection, tight leg space, not really offered much to drink."
Πλεονεκτήματα: "Excellent all around. Super smooth, friendly and fast!!"
Πλεονεκτήματα: "The crew was ok"
Μειονεκτήματα: "Business seats the worst I have ever tried, it was like laying in a coffin. Food average considering it was in business class.iFE glitchy and a small selection of movies."
Πλεονεκτήματα: "Nice TV's. Good selection"
Μειονεκτήματα: "Flight attendants were rude to English speakers."
Πλεονεκτήματα: "On time...and the staff was great"
Μειονεκτήματα: "Seat cushions"
Πλεονεκτήματα: "I am pleased we landed."
Μειονεκτήματα: "entertainment system did not function properly. when it did, movie selection was terrible. very mediocre flight experience by mediocre, government funded airline that doesn't really need to compete for business."
Μειονεκτήματα: "Older plane with no entertainment"
Πλεονεκτήματα: "I flew SAS from ewr to wro and back a d can't say enough good things about the company. The crew was very friendly and always smiling, the flight was quick and arrived early, the plane was very clean aND overall just great experience. Next flight I'll be looking to book with SAS. Thank you Adam Bartosik"
Μειονεκτήματα: "They charge me €70 for my bag and it should have been free!!"
Πλεονεκτήματα: "On time and courtesy"
Πλεονεκτήματα: "Smooth flight, friendly crew, food was excellent."
Μειονεκτήματα: "Seats very cramped"
Πλεονεκτήματα: "I was offered pizza and promised to get my money back as I would¨t reach my destination anyway. Still waiting for my enquiry about money,"
Μειονεκτήματα: "The plane is very old and I¨ve been expecting this to happen. I wish they could set in a modern plane on this distance as the train also don¨t offer a proper connection."
Πλεονεκτήματα: "Clean plane, decent food"
Πλεονεκτήματα: "Boarding was quick, the staff was friendly, the plane was clean."
Μειονεκτήματα: "I was really cramped in my seat and was unimpressed with the food."
Πλεονεκτήματα: "Quick, painless boarding process with friendly cabin staff and above average food. Flight was delayed about 15 minutes by a maintenance paperwork (according to the announcement) issue. Not fully booked, so very relaxing atmosphere onboard."
Πλεονεκτήματα: "Smooth flight with friendly crew"
Μειονεκτήματα: "Small plane"
Μειονεκτήματα: "In toilets there was no paper"
Πλεονεκτήματα: "nothing too exciting, everything as expected.Seats were a bit tight tho"
Μειονεκτήματα: "Food tasted Horrible"
Πλεονεκτήματα: "Ground crew was very helpful and flight was comfortable."
Πλεονεκτήματα: "Traveled business class after winning the upgrade bid. Really felt like there was little room for improvement. The physical set up, the service, the entertainment were all delightful. The privacy, the horizontal sleep option on a 9 hour flight were just special."
Μειονεκτήματα: "Felt the food choices needed an upgrade. Fresh is not the only important ingredient."
Πλεονεκτήματα: "Fish was excellent, flight attendant gave me free wifi after after I had an issue to pay w my card, I was let through express security in copenhagen, US border protection was fast and easy."
Μειονεκτήματα: "I didn't get a window seat and it was a little bit tight."
Πλεονεκτήματα: "awfully glad I was on SAS instead of Lufthansa, which had a surprise strike"
Πλεονεκτήματα: "they were quick and apologetic"
Μειονεκτήματα: "I did not like having to pay Euro 70 for my luggage at the AP. I do not recall ever having got the option to pay for my suitcase online when I booked my ticket. You guys need to make this more clear."
Πλεονεκτήματα: "Wheel chair service excellent."
Μειονεκτήματα: "No wet wipes on the food trays !"
Μειονεκτήματα: "The flight to Stockholm was late which made it stressful to make my connection to Seattle. However the SAS agent I talked to was very helpful."
Πλεονεκτήματα: "The crew was knowledgeable, gracious and helpful for the entire flight. I enjoyed the mapping and camera feature of the plane. The selection of options for entertainment was a delight."
Μειονεκτήματα: "How do you say to close for comfort but then one gets what one pays for and the economics are understandable yet I did not care for the cramped space provided."
Μειονεκτήματα: "Crew not friendly. One was very rude"
Πλεονεκτήματα: "Food and movies were great!"
Μειονεκτήματα: "Couldn't afford a seat with leg space."
Πλεονεκτήματα: "connection was easy and quick"
Πλεονεκτήματα: "The entertainment module is great!"
Πλεονεκτήματα: "One of the best we've experienced--very comfortable very spacious seats , The crew is very attentive and accommodating. We were fed three times and was offered beverages frequently."
Μειονεκτήματα: "They were 4 hours late because of their plane problems and made me miss my connection. And because it wasn't part of a "package" they didn't care I missed it and I had to pay for a whole new flight. Horrible customer service and they don't care or take care of their customers when it was their fault. I'll never fly or recommend this airline again."
Πλεονεκτήματα: "Crew was very pleasant. Short flight, so no food was served."
Μειονεκτήματα: "Seats are a little tight."
Πλεονεκτήματα: "Food good, free drinks. Great entertainment system. Crew nice."
Μειονεκτήματα: "Full flight."
Πλεονεκτήματα: "Bergen to Stockholm was an easy flight. No problems..all on time"
Πλεονεκτήματα: "Old airplanes, no cellphone chargers, my monitor didn't work at all so they gave me an Iphad......"
Μειονεκτήματα: "Old airplanes, you have to pay for alcohol...."
Πλεονεκτήματα: "Flight was fine, cr"
Πλεονεκτήματα: "The crew members are super friendly and caring."
Πλεονεκτήματα: "Comfy seats in coach!"
Πλεονεκτήματα: "I loved the spacious business class cabins"
Μειονεκτήματα: "Only one round of drinks served?"
Πλεονεκτήματα: "Nothing, total stress making us re-check our baggage"
Μειονεκτήματα: "British AIrways could have checked our bags through from Denver to Paris....after all it was British Airways to British Airways, but they made us check only to London, retrieve bags carry them to another terminal recheck them for what Simon the BA ticket writer was nothing but pure error by British"
Πλεονεκτήματα: "Not being squeezed into a claustrophobic window seat."
Μειονεκτήματα: "Nothing to report."
Πλεονεκτήματα: "More leg room"
Μειονεκτήματα: "No USB connection."
Πλεονεκτήματα: "Good flight. Friendly crew members. We checked our carry on because the flight was full and the attendants said that they wouldn’t have room for all the bags. Checking the bags was very easy and we got to board the plane first."
Πλεονεκτήματα: "I think people could entertain themselves but to me it is deplorable to not offer at least complementary water. Complementary coffee would be a nice touch too but at least water."
Πλεονεκτήματα: "Music, maps, news"
Μειονεκτήματα: "Traveling business class it felt as if I am traveling in city bus plane was so old seats were falling apart and above all the way ba staff most unfriendly people I was just imagining if this they do in business class what they must be doing in economy class I will not recommend any one to travel from Phoenix to Delhi on B A Jiten"
Πλεονεκτήματα: "Great service as always"
Πλεονεκτήματα: "The drinks were great, however the food specifically the salmon meal (Great Britain breakfast) seemed to be missing something. The stewardess mentioned my partner to have the chicken as there was only a portion of the meal. But, I paid £24 for the meal. Although, the vegan and veggie meals were great!"
Μειονεκτήματα: "Next time I will pay more attention to the two row seating and pay for seats in that area of the plane. Other than that, good service."
Πλεονεκτήματα: "Crew and pilot were very friendly"
Μειονεκτήματα: "No free food, no entertainment"
Μειονεκτήματα: "They could not see our flight from London to dallas so they would not let us get on the plane in Zurich."
Πλεονεκτήματα: "exit row seating was very nice, good service and decent food."
Μειονεκτήματα: "entertainment screens were small and did not work for the majority of the flight"
Πλεονεκτήματα: "The safety video was a great. All was on time."
Πλεονεκτήματα: "Behavior of board personnel"
Πλεονεκτήματα: "I got there. It was safe."
Μειονεκτήματα: "Entertainment system shut off."
Πλεονεκτήματα: "smooth flight"
Μειονεκτήματα: "no dairy free food options"
Πλεονεκτήματα: "We sat in the plane for 2 hours and were told they were dealing with a passenger issue."
Πλεονεκτήματα: "Large seats, fast service."
Μειονεκτήματα: "The flight was an hour late"
Μειονεκτήματα: "Missed flight due to BA delay from Edinburgh"
Πλεονεκτήματα: "Nothing to complain about. Everything excellent."
Μειονεκτήματα: "for the price I paid the service did not offer complimentary food or even water or soda."
Μειονεκτήματα: "This was the worst trip ever! Delays on both ways!!"
Πλεονεκτήματα: "flight was on time"
Μειονεκτήματα: "no beverages or snacks offered or movies"
Μειονεκτήματα: "Boarding security very bad"
Πλεονεκτήματα: "The airplane cabin needed attention for some cosmetic details (broken tray tables, worn bathroom fixtures), and time gained on a fast flight was eaten up by a long delay in landing, but the crew was courteous, professional, and very kind, especially for a few passengers who developed problems during the flight (a disabled mother whose toddler became unruly; an older women who suffered travel sickness), and the food was surprisingly tasty."
Μειονεκτήματα: "I never could figure out how to use the TV/entertainment monitor; there was a jam in the mechanism."
Πλεονεκτήματα: "The cabin crew, as always, were unfailingly helpful and polite. We paid extra for exit row seats, which were wonderful for my 6'6" husband's long legs."
Μειονεκτήματα: "The food wasn't really edible, but the flight was only 5 hours long, so it wasn't a great issue."
Πλεονεκτήματα: "Clean and comfortable"
Μειονεκτήματα: "Nothing complimentary, no screens on exit row seats"
Μειονεκτήματα: "No drink for economy, short fly"
Μειονεκτήματα: "Due to US State Dept travel alert for US Citizen to Europe until Sept 1, I had to postpone the flight. Delta waived the $300 cancelation fee due to the terrorism alert to rebook two other ticket I had purchased. BA said they would but I can not receive confirmation of this until I rebook in the fall. Dr. David Miller Dmiller@Illinois.edu"
Πλεονεκτήματα: "same as newark-london sector."
Μειονεκτήματα: "same experience as in newark- london sector"
Πλεονεκτήματα: "The entertainment and the service"
Μειονεκτήματα: "Both legs delayed, almost missed connection due to delay and the crew on the flight didn't seem to care. When we asked if they could inform the next flight that our flight wasn't delayed, the stewards response was "our planes don't wait for anyone". Real friendly. Wish Southwest flew to Europe!!!!"
Πλεονεκτήματα: "Helpful crew."
Μειονεκτήματα: "No food and entertainment which is expected for the short 2 hr flight."
Πλεονεκτήματα: "No complaints."
Πλεονεκτήματα: "Great movies, smooth flight, everyone was polite"
Μειονεκτήματα: "The entertainment system was not working, the crews members was rude/ did not respond to questions/needs."
Πλεονεκτήματα: "Overall an excellent trip. Easy boarding/exit."
Μειονεκτήματα: "Did not purchase food or entertainment."
Μειονεκτήματα: "Tight seating was fairly uncomfortable."
Μειονεκτήματα: "British Airways lost my bag TO Europe, I was without it for 2 days, AND they lost it on my way BACK. I will never fly this airline ever again. Who loses a person's bag TWICE?? ON THE SAME TRIP?? Beyond that they treated me with such discontent, it was like they didn't even care."
Πλεονεκτήματα: "Crew is extraordinary kind and pleasant."
Μειονεκτήματα: "Small, small seats"
Πλεονεκτήματα: "Food Movie selection Flight attendants"
Μειονεκτήματα: "Nothing: everything was beyond expectations"
Μειονεκτήματα: "The plane was parked not at the terminal, but far away. The one hour delay occurs because of 300 passenger transportation from and to the plane. This delay could be avoided if terminal services were more responsible. I always thought that the United provides the worst food in economy class. It appeared that BA food is even worse. The entertainment software was obsolete and delivered an image of a very bad quality."
Πλεονεκτήματα: "The overall experience was very good from the angle of clean toilets, food and good leg space even in economy class."
Μειονεκτήματα: "Good entertainment choice but terrible touch screens"