Πλεονεκτήματα: "The gluten free meals were quite good. Everything seemed clean."
Μειονεκτήματα: "The plane was small for a transatlantic flight. The entertainment was not easy to find/access."
Πλεονεκτήματα: "The crew was very helpful."
Μειονεκτήματα: "It would be better if the checked-in luggage is included everytime we book our flight via air canada so it will be hustle free for all the passengers."
Πλεονεκτήματα: "Convenient quick. No stop overs"
Μειονεκτήματα: "could have used more room"
Πλεονεκτήματα: "Slight delay due to mechanical issues"
Μειονεκτήματα: "Never been on a smaller plane. I've traveled private planes with more room!! Air was so bad, even the food smelled bad and couldn't even think of purchasing any. With a flight that long and people waiting for stand-by, you'd think a larger plane might be in order."
Πλεονεκτήματα: "Staff very accommodating."
Μειονεκτήματα: "Same entertainment as last flight."
Μειονεκτήματα: "Flight was late departing"
Μειονεκτήματα: "Flight was delayed due to ATC"
Μειονεκτήματα: "Seats were uncomfortable and tight. Leg room is not existent."
Πλεονεκτήματα: "Friendly and quiet crew! Good, because the only thing I could do on the flight was sleep."
Μειονεκτήματα: "Was not told to download entertainment application until onboard and out of range for the wifi. They also didn't mention having ipads to rent, not sure if they were available."
Πλεονεκτήματα: "Everything went as expected"
Μειονεκτήματα: "Worst experience !!!!"
Μειονεκτήματα: "Rouge entertainment system is crappy"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Bad food, no entertainment. Uncomfortable plane"
Πλεονεκτήματα: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Μειονεκτήματα: "Everything was great - more selection on the movies/tv would be a plus"
Πλεονεκτήματα: "Service of staff"
Μειονεκτήματα: "Lost my baggage and all of my flights where late causing me to miss one of my connections"
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "This was a +10 hour trans Atlantic flight. We walked on and immediately noticed there were no TV screens. I expected that the crew would be handing out portable screens instead which would have been ok but pretty inconvenient. This was not the case. We asked the crew and were told that to have entertainment for the flight we would have to download the Air Canada flight into our OWN devices and connect to the airplane wifi. They also explained that you can't download the app while connected to the airplane wifi so anyone who wanted entertainment had to scramble to download the app while we were still on the ground and Use cellular data! at this point 300 people were either panicking because they didn't have a personal device with them, didn't have a charger for their device and so would have power issues or were forced to use up roaming data because they had non Canadian phone plans!!! At the very least staff should have told passengers about this setup while they were waiting at the gate, so that people would have time to download the app with airport wifi! add to all this the fact that the app was extremely low quality and the options for movies/show were disappointingly dated and limited. This was not officially a cheap low cost flight for my family but the service we got certainly would categorize it as such. Very disappointed."
Μειονεκτήματα: "Filthy No entertainment Had to pay for beer and wine"
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Πλεονεκτήματα: "any such long flight is not really enjoyable"
Πλεονεκτήματα: "Flight was fine. Staff was fine. No complaints."
Μειονεκτήματα: "Although the food was abundant and tasted good, it was rather heavy. Lots of starch (and chocolate!). That kind of food may be fun and satisfying, but it's not really the best thing for middle-aged adults who are sitting on an airplane for 10 hours! If you can work in more fruits and veggies or light desserts, that would be great! Regarding entertainment: We could not connect to the entertainment system, so we watched a DVD that we brought along with us."
Πλεονεκτήματα: "Love the individual entertainment & the friendly staff team"
Μειονεκτήματα: "The flight was late."
Μειονεκτήματα: "Your worst nightmare. Lost my luggage and 24 hours can't even tell me where it is. Complete incompetence."
Μειονεκτήματα: "seating space too small"
Μειονεκτήματα: "Air Canada is horrible! They have terrible customer service. Our flight was delayed, and we were on the phone for three hours trying to get things sorted out so that we got to our tour in Egypt on time. I had a few questions on our flight, so I emailed them and received a form letter that I would get a response in 25 business days. If you have any other choice, take it over Air Canada. I will never fly with them again."
Πλεονεκτήματα: "The trip from Kelowna to Vancouver was amazing. Quick very pleasant."
Πλεονεκτήματα: "Flight was delayed 4 hours, however the boarding was efficient and the crew were very friendly."
Πλεονεκτήματα: "The experience was par for the course. No frills, no pleasantries, only water and juice on offer, but the A330 was great."
Πλεονεκτήματα: "Flight attendant was snarky to my uncle when asked how come they did not have their prebooked seats together. Her reply was something along the lines of "you can take another flight" and then she walked off, not offering any other solution."
Πλεονεκτήματα: "The boarding went smooth. The seats are very comfortable and there was a lot of leg room. The food was delicious and the service was great. I loved the selection of movies."
Πλεονεκτήματα: "No delay. The plane came half an hour early which is ok. There was no complimentary food but drinks were offered. It would have been nice if peanuts/cookies/chips were offered. There was no entertainment so the rating was 1star. Emails were sent to inform us of changes in schedule and also to check in on line. Leg room is good as we can stretch our legs (I guess you can say that we are not that tall) we wish to travel again with Air Canada in the future."
Πλεονεκτήματα: "I got home safely...thanks"
Μειονεκτήματα: "The announcement to limit on board luggage is threatening. I thought if there was not enough space for my on board belongings, it might be taken off and put as checked luggage, even though I met the on board requirements. There should be overhead space assigned to each seat...not first come first served..... that way people wound not take advantage of carry on allowances."
Πλεονεκτήματα: "Everything except food."
Μειονεκτήματα: "Food. It's edible but the quality of the food is very poor."
Μειονεκτήματα: "more movie and technology availability."
Πλεονεκτήματα: "Zoned boarding"
Μειονεκτήματα: "Food limited and must be purchased. Entertainment must have downloaded app."
Μειονεκτήματα: "Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?"
Μειονεκτήματα: "One of luggages didn't show up."
Πλεονεκτήματα: "Movies on plane"
Μειονεκτήματα: "Food not enough"
Μειονεκτήματα: "If it's the same airline, why not wait for the 16 people that had a delayed connecting flight."
Πλεονεκτήματα: "The crew was amazing"
Πλεονεκτήματα: "Tv screens were bigger and alot more newer than west jets."
Μειονεκτήματα: "I always flew with west jet and herd people say good things about air canada. So I decided to try them out. I had a 4 hour flight and I did not like the seats.. they were not comfortable at all.. the padding felt very thin and could feel the plastic she'll of the seat.. it wasn't just that plane.. i had a return flight with 1 lay over. I would go back to flying west jet. They had the same size planes and way more comfortable seats."
Πλεονεκτήματα: "It was great."
Μειονεκτήματα: "Like to be able to pick my seat ahead of time without a charge."
Μειονεκτήματα: "Lousy food and no snacks"
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Μειονεκτήματα: "Air Canada has the worst customer service. Hate flying with them"
Πλεονεκτήματα: "This was a standard flight..."
Μειονεκτήματα: "I was surprised to see that there were no usb chargers, personal video screens or cabin-wide movies on the trans Atlantic portion of the flight."
Μειονεκτήματα: "Lost bag"
Πλεονεκτήματα: "I liked coming back home on time as scheduled."
Μειονεκτήματα: "My flight to Vancouver was delayed and i was not even notified by email or any means. I arrived there very late and it cost me money when I had planned to take the train which was no longer running when I got there!"
Πλεονεκτήματα: "Everything was professional. The pilots was awesome"