Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "Istanbul to frankfurt flight had no entertainment, no charging usb ports n a small ham sandwitch for breakfast - this was a 4 hour early mirning international flight!!!"
Πλεονεκτήματα: "The crew was good."
Μειονεκτήματα: "Poor planning on having the connection in terminals far apart from each other."
Πλεονεκτήματα: "Comfortable seating, good food served by this airline"
Μειονεκτήματα: "The woman seated next to me had the worst body odor ever and this was a 10 hour flight-nearly brought me to hurl. She was the mother of s flight attendant as well, and was constantly brought amenities from the first class cabin. Really not appropriate for the rest of us in premium economy"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Uncomfortable seating"
Πλεονεκτήματα: "Friendly crew, tried their best to accommodate"
Μειονεκτήματα: "Boarding was delayed and once in the plane more delay followed. Food was pasta (again!) while entertainment was non-existent. Flight is long enough to show at least a route map."
Πλεονεκτήματα: "Crew was good overall"
Μειονεκτήματα: "Food was overheated and bland in taste. No on board entertainement"
Πλεονεκτήματα: "Flight crew very attentive"
Πλεονεκτήματα: "On time, onwith excellent care by staff"
Μειονεκτήματα: "The long walk on the airport for connecting flight"
Πλεονεκτήματα: "The flight was 1.5 hours late that almost caused us to miss our connecting flight to Tel Aviv. The service and plane was just OK."
Μειονεκτήματα: "The vegetarian meal was just fair. The plane was small and bathrooms options limited"
Πλεονεκτήματα: "the flight from Frankfurt to Chicago was delayed by an hour. we have missed our connecting flight to Omaha. We were at the gate 8 minutes prior to departure, but United closed the gate right before our noses. Not cool. Horrible experience. My guess is that United has given our seats to someone else. After all United did the same thing to use once before. We will not travel United/Lufthansa again."
Μειονεκτήματα: "nothing"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "Had to run thru airport to catch plane, thn long wait to board."
Πλεονεκτήματα: "Comfortable seats, nice they still give a snack"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Cabin staff were pleasant and effective."
Μειονεκτήματα: "I got a headache on the flight; it did go away until I got good air in Frankfort. Bathrooms were a bit low in number necessitating long waits. This has become routine."
Μειονεκτήματα: "Air was stuffy."
Πλεονεκτήματα: "The flight was very good"
Μειονεκτήματα: "Still in Munich."
Μειονεκτήματα: "Seat in front was broken (did not hold in place reclining) and my seat was broken too. I was able to change seat but 2 seats broken in consecutive rows is not good as it makes you think what else may be broken and what kind of accidents could occur if seats are not even checked by crew."
Πλεονεκτήματα: "Equipment, crew"
Μειονεκτήματα: "The boarding of the plane was disorganized."
Πλεονεκτήματα: "Courteous staff, good in-flight entertainment, efficient boarding and deboarding, lots of space on the flight"
Πλεονεκτήματα: "The business class area was spacious"
Μειονεκτήματα: "Crew is too curt... they could use a little more smile"
Μειονεκτήματα: "Wheelchair assistance did not arrive at gate."
Πλεονεκτήματα: "I loved flying with Lufthansa , amazing airline"
Πλεονεκτήματα: "cleanliness, timely arrival and departure"
Μειονεκτήματα: "poor service - surly crew bad food - havent been served worst food uncomfortable seats bad entertainment, sound distortions, small screens, limited selections and to top it all is the FRANKFURT AIRPORT - one of the worst transit points which makes you walk for miles and miles."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Services, Food, Crew"
Μειονεκτήματα: "IFE doesn't had much options."
Μειονεκτήματα: "Couldn't reserve a seat, even 24 hours in advance because web checkin was turned off. Ended up in the middle of the middle on both directions."
Πλεονεκτήματα: "The service was very good. You never really felt you had to ask. I was able to catch up on a few movies of my choice. That was nice."
Μειονεκτήματα: "It's a long flight and it's always difficult to get comfortable and 1st class is just out of my budget."
Πλεονεκτήματα: "This is the first time I actually enjoyed a meal on a flight. It was ravioli in tomato sauce, just perfect! Superfriendly cabin crew"
Πλεονεκτήματα: "Punctuality"
Μειονεκτήματα: "No entertainment"
Μειονεκτήματα: "Requested vegetarian and was served vegan"
Πλεονεκτήματα: "Crew was great and helpful. Flight was half empty so it was comfortable."
Μειονεκτήματα: "The plane was not very clean."
Μειονεκτήματα: "Vegetarian meal choice not offered"
Πλεονεκτήματα: "The food was great."
Μειονεκτήματα: "There isn't much leg room."
Πλεονεκτήματα: "Leg room and the chairs were great."
Πλεονεκτήματα: "The crew was very polite!"
Μειονεκτήματα: "It felt really tight."
Μειονεκτήματα: "A man next to me took a picture of me when he thought I was asleep."
Μειονεκτήματα: "Last minute gate change in Munich was a bit hectic, as it was a tight connection."
Πλεονεκτήματα: "Friendly crew"
Πλεονεκτήματα: "We were not cramped like US domestic flights. Bathrooms were kept cleaner."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "The airlines gives the best flights possible."
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Iberia is great"
Μειονεκτήματα: "Great airline Iberia is great"
Πλεονεκτήματα: "The onboard store."
Μειονεκτήματα: "USB ports. They were off."
Μειονεκτήματα: "They lost my suitcase"
Μειονεκτήματα: "The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness."
Μειονεκτήματα: "Food, all flights—ugh!! Basically bad school lunches."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Food and personnel attitude."
Μειονεκτήματα: "Missed my transfer in London because the plane took too long to unboard and I was unable to make it to the gates of my next flight in time, despite there being over an hour connection time. The flight came in slightly late and passports were re-inspected upon unboarding which wasted a lot of time, and Heathrow is a nightmare of an airport on a good day, which made it very difficult to get where I needed to go."
Μειονεκτήματα: "Seats are too close together, very uncomfortable for long international flight"
Μειονεκτήματα: "Boarding was terrible, like they never done that before. They do not offer even just a glass of water- nothing."
Πλεονεκτήματα: "The crew was very attentive"
Μειονεκτήματα: "Food and seat comfort"
Μειονεκτήματα: "Infotainment system"
Πλεονεκτήματα: "I notified the crew that I would have a very short time upon arrival in Madrid to catch my connecting flight to Santiago. They transferred me to a seat close to the front so I could disembark faster. That allowed me to reach the gate as the boarding began."
Μειονεκτήματα: "The company handling the check-in for Iberia is inept. The line reserved for baggage drop-off was used to prioritize check-in for a large group, making the benefit of online check-in meaningless! Also, the supervisor who intervened on my check-in issue lacked basic customer service skills!"
Μειονεκτήματα: "The transfer in Madrid was ridiculous. They could not find a bus to transport passengers and no one had any clue."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "I could not fly"
Μειονεκτήματα: "Food could be better"
Μειονεκτήματα: "Επιβίβαση"
Μειονεκτήματα: "Lost bags, dirty plane, seats switched from together with my wife on our honeymoon to seperate."
Πλεονεκτήματα: "Flight time"
Μειονεκτήματα: "That I fly in Tourist"
Μειονεκτήματα: "Tiny food. Late one hour."
Πλεονεκτήματα: "First time experience with Iberia. Very comfortable, friendly & good service."
Μειονεκτήματα: "I didn't like the fact that the flight was delayed over an hour with zero explanation as to why. just sat in the hot plane with no reason or explanation."
Μειονεκτήματα: "Crew wasn’t unfriendly , no food was provided"
Μειονεκτήματα: "Barcelona to Madrid... got the TB section. Chorus of coughers in these days."
Μειονεκτήματα: "In Chicago, again my carryon things and person were extensively searched, to the point that the explosives expert was called to examine my shoes and cell phone!! If anyone would have been trying to get away with something, they were certainly able to with the time and energy wasted on me as I was only anxious to get home to see my grandchildren!!"
Πλεονεκτήματα: "Friendly staff and decent entertainment options."
Μειονεκτήματα: "Uncomfortable seats and not enough leg room."
Πλεονεκτήματα: "Seat comfort entertainment and food"
Μειονεκτήματα: "Mistake Kayak or its subcontractor made in listing the name of my wife incorrectly. This created a real hassle in getting a boarding pass in her name"
Μειονεκτήματα: "The choices of movies and entertainment on a 9+ hour flight was not good."
Μειονεκτήματα: "FOOD WAS POOR."
Πλεονεκτήματα: "Smooth boarding Professional and bilingual crew"
Μειονεκτήματα: "Cramped quarters"
Πλεονεκτήματα: "Almost nothing!!"
Μειονεκτήματα: "Worst flight I've had ever. Plane was badly maintained. No soap in toilet and faucet did not work. Seats were extremely uncomfortable and absolutely no leg room (I'm not tall, only 5'10") The steward and stewardess talked with each other the entire time very loudly. The entire plane could hear. They laughed and giggled. Several people asked them to stop so people could sleep. It's a job not a date!"
Πλεονεκτήματα: "Food, entertainment (great monitors), new cabins."
Πλεονεκτήματα: "No vegetarian option available"
Πλεονεκτήματα: "Smooth, more food than I've had in the past on united, everyone was friendly, everything seemed clean, smooth take off and landing!"
Μειονεκτήματα: "Food could have been better."
Πλεονεκτήματα: "Pilot was great, soft landing, smooth takeoff"
Μειονεκτήματα: "Small seats"
Πλεονεκτήματα: "Was surprised to be upgraded to business class, so it was effectively the most comfortable flight I've ever been on!"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Take off was delayed for six hours and Iberia's representative in Madrid told me me missing my train to Valencia is not their problem and Iberia will not reimburse me for the train nor the Iberia flight I had to take to get to Valencia. I've been an Iberia's customer for many years. Horrible customer service and poor airline service. Shame"
Πλεονεκτήματα: "On time to madrid... late to Alicante"
Μειονεκτήματα: "Personal video screen froze and didnt work...chicken meal was too salty. Britisk airways cancelled our return transatlantic flight LGW to JFK and the Iberia (one world) representative Alicante airport could not help us getting on another flight we now are landing in LGW and have to transfer to LHR at iour own expense and are getting to J FK almost 4 hour later than scheduled...spenrt over 40 minutes on phone with British airways at international cell phone rates which also cost us a fortune"
Πλεονεκτήματα: "Good deal and good service!!"
Μειονεκτήματα: "Not very Organized at boarding!!"
Πλεονεκτήματα: "Hay buen entretenimiento y hay espacio suficiente."
Μειονεκτήματα: "En el vuelo no fueron tan amables, no dan suficiente comida ni es tan buena para un vuelo de 11 horas."
Μειονεκτήματα: "Seats are extremely uncomfortable for a long flight. The food was not good. I tried to upgrade and was told I needed to buy a new ticket. The were plenty of seats available for an upgrade. Will not be flying Iberia again!!!"
Μειονεκτήματα: "Food was just ok"
Πλεονεκτήματα: "The staff is incredibly friendly and they serve you a lot of food and drinks. I think the seats on the larger planes are older but they are more comfortable for me and I loved my movie selections! I took 4 flights with Iberia 2 long ones (11 hours each way) and two shorter ones (5 hours each way) and they were on time, friendly and very comfortable on every flight! I will definitely be flying with them again!"
Πλεονεκτήματα: "Not once have I had a positive experience on American Airlines. I actually booked this ticket 4 times before finally receiving a fully confirmed itinerary. Only to get on the plane in SLC and sit on the tarmac for 90 minutes causing me to miss my connecting flight. The replacement flights I again missed because American couldn't find anyone to give the travel voucher to an airport an hour away for the replacement flight they booked. I've never seen a more consistently incompetent company."
Μειονεκτήματα: "On top of all of this, my bag is lost. I'm at my destination and have been for two days and American airlines all can't get me my luggage so I can start my vacation. This is the biggest joke of a company and I'm disgusted with their lack of accountability, responsibility for the problems they've caused and the insensitivity they've shown for their screw up."
Μειονεκτήματα: "The flight from Madrid to tel aviv was very crowded, no place to hand bag, the seat wasn't comfortable like in a low cost flight. The was no TV, not even music. To bad"
Πλεονεκτήματα: "It was on time. It was efficient."
Μειονεκτήματα: "Should offer at least water."
Πλεονεκτήματα: "great leg room and food"
Μειονεκτήματα: "I was told i would be able to book my seat 24hrs before my flight. I was on the phone while i was on vacation trying to do so and was told it wasn't possible after 4 hours going back and forth with them."
Πλεονεκτήματα: "Easy check in and comfortable seats"
Πλεονεκτήματα: "Timely departure and quick boarding."
Μειονεκτήματα: "Seats were not comfortable and staff was not exactly tentative."
Πλεονεκτήματα: "Staff was friendly and happy."
Μειονεκτήματα: "Seats are not the most comfortable."
Πλεονεκτήματα: "It felt like a top airline, fast boarding, great service."
Μειονεκτήματα: "Very good flight and crew."
Μειονεκτήματα: "Great, prompt service Thank you,Vueling Team From now on , we are you loyal customers"
Μειονεκτήματα: "they don't provide even water for the passengers"
Μειονεκτήματα: "Nicer crew."
Πλεονεκτήματα: "Poor service, staring from punctuality. 3 and a half delay without any explanation until all passengers pressured the staff and we were told that it was due to aircraft malfunction. The staff were very unfriendly when asked about information regarding the cause of the delay."
Μειονεκτήματα: "Change management and train staff. The Barcelona airport was in very poor state, without air conditioning and restrooms in very poor state."
Πλεονεκτήματα: "The crew was nice."
Μειονεκτήματα: "The flight was delayed."
Μειονεκτήματα: "The departure could have been on time."
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "Extremely uncomfortable"
Πλεονεκτήματα: "Cheaper"
Μειονεκτήματα: "Less delays"
Πλεονεκτήματα: "The crew tried well enough"
Μειονεκτήματα: "The main course"
Πλεονεκτήματα: "The smallest and narrowest legroom I've ever had in all of my past flights"
Μειονεκτήματα: "The price is good, but need to have some decent legroom. Someone sitting in front of me was reclining and her seat was right at my nose."
Πλεονεκτήματα: "Short flying time"
Μειονεκτήματα: "Communication with flight delay"
Μειονεκτήματα: "Ticketing should have been better. They didn't have my name and couldn't print my boarding pass. I almost missed my flight, eventhough I was 2 hours early at the airport."
Πλεονεκτήματα: "The crew is great"
Μειονεκτήματα: "The seats doesn’t move forward nor backwards"
Μειονεκτήματα: "The boarding process could be better"
Πλεονεκτήματα: "Plane looks new and clean."
Μειονεκτήματα: "Boarding process, included checked in luggage and limit hand carry to 15 kg."
Μειονεκτήματα: "Did not get to this flight due to cancellation from the initial flight"
Πλεονεκτήματα: "Crew was great and the seats were very comfortable."
Μειονεκτήματα: "Never had to take a bus to and from plane, so that was different."
Πλεονεκτήματα: "Boarding was good, crew was great. Seats were comfortable. I dropped my cell phone on the plane when I left and the stewardess held it for me. Absolutely saved my night and I’m so grateful to her. All my information about my apartment were on it. I’m not sure what I would have done had it been lost."
Μειονεκτήματα: "The coffee wasn’t free."
Πλεονεκτήματα: "Punctuality and safety"
Μειονεκτήματα: "Food options are very limited"
Πλεονεκτήματα: "Short flight and pilot seemed very comfortable during turbulence"
Μειονεκτήματα: "Apparently congestion at Barcelona was the reason. The gate crew are clueless and not helpful. I was struggling to understand what was going on. Kayak was showing delayed flight and neither crew or veuling website was getting updated.."
Πλεονεκτήματα: "The flight actually got me to my destination"
Μειονεκτήματα: "I asked for priority boarding at the counter since I’m pregnant which they agreed to. They advised me to wait for the priority announcement to board first. That did not happen. They simply let everyone on at once causing a stampede. Flight was delayed. Flight had no AC until almost take off. Smallest amount of legroom I’ve ever had in my life."
Πλεονεκτήματα: "Plane was on-time and I got to where I needed to be. Price was also very nice."
Μειονεκτήματα: "Boarding was a painful long queue. Plane was crammed and hot. Food / Beverage cart didn't come around until the flight was almost over."
Μειονεκτήματα: "no food no drink all 2 flights"
Μειονεκτήματα: "no food no drink all 2 flights"
Μειονεκτήματα: "I was told that my carry on luggage was too big for the overhead bin and had to pay 35 euro. The flight attendant attempted to fit it in the bin and it fit just fine. So thanks...I paid for something I didn’t have to."
Πλεονεκτήματα: "Price Allocated more leg room On time departure"
Μειονεκτήματα: "They lost my suitcase"
Μειονεκτήματα: "Left late (and therefore arrived late) due to starting the boarding process late and slow boarding. I wouldn't go so far as to say the attendants were rude, but they were not friendly, either. Could not check in online ahead of time due to flying with a US passport (which was not a problem with, for example, British Airways, flying from London to Rome)."
Πλεονεκτήματα: "Good cheap no frills price"
Μειονεκτήματα: "Having to stand in line for almost one hour to board.Would have been better to let us remian seated instead of calling us so early."
Πλεονεκτήματα: "Quick and easy, no frills, cheap flights, on time, great between Euro countries but not beyond. Newer airbusses with comfortable seats for short flights not long flights. just make sure you don't check bags, just carry on size. clean and cheap and easy, but don't expect more."
Πλεονεκτήματα: "It was affordable and the seats were comfortable enough. Can't recline, but I was only on the flight for an hour."
Μειονεκτήματα: "Baggage fee, seat fee (if you want to choose your seat), and food wasn't free."
Πλεονεκτήματα: "The electronic check-in was breathtakingly simple but this airlines excels at optimal usage of available space - to the extreme discomfort of its clients. I am of average height and my flight was an exercise in pain endurance."
Μειονεκτήματα: "Zero legroom"
Πλεονεκτήματα: "Spacious, punctual, friendly"
Μειονεκτήματα: "seats were awful-- very thin cushioning"
Πλεονεκτήματα: "Plane was clean and adequate seating"
Μειονεκτήματα: "Plane was scheduled to leave at 8:15 and suddenly was changed and we left at 7:45. Flight attendants then forced us to check our small carry on items despite being told they were for a wedding the next day. Subsequently the bags were lost and then found four days earlier. Fortunately, we found our baggage but had to improvise for the wedding. Airport lost and found said that happens all the time with Vuelling and a baggage claim stub should just be discarded as worthless."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Airport advertised the flight was leaving at 12:10, but our pass said 12:00. We took the advice of the AIRPORT and missed our flight. In addition to missing our flight we had to exit the airport to re-enter and BUY NEW TICKETS for another flight. Would never recommend Vueling or Barcelona Airport to anyone."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Flight was 2 hours late. Incredibly messy boarding procedure. Then they kept everyone in the plane for more than one hour with no air conditioning. Crew had to open the aircraft doors to let some air into the cabin."
Πλεονεκτήματα: "We got to our destination smoothly and a few mins early."
Μειονεκτήματα: "The seats and space on the plane were extremely small, there was no space to breath or sit. The seats did not recline back. There were no complementary drinks. The shuttle to the flight had way too many people. We had to print our boarding passes before checking in or we would be charged 15 Euros."
Πλεονεκτήματα: "Quick and easy all the way."
Μειονεκτήματα: "Terrible service. We flew with a connwction. After 2 hours delY they told us that our next flight was cancelled. That was not true"
Μειονεκτήματα: "EXTREMELY cramped. Worst experience since Ryan Air."
Πλεονεκτήματα: "Did not communications belligerent passenger"
Μειονεκτήματα: "Small sears cattle car"
Πλεονεκτήματα: "It was not clear on Website that we would be charged extra for luggage."
Πλεονεκτήματα: "Bag drop was fast, professional. Plane was comfortable, on time."
Μειονεκτήματα: "Passengers are the key to make everything bad, they can't queue or simply don't know what is a queue for. Some wear a suit and think that they can just cut the queue to the front, and all the staff just allow that happen. They did not have priority boarding."
Μειονεκτήματα: "This flight is always late. Sucks."