Πλεονεκτήματα: "The crew onboard was fantastic. The food was pretty good as well"
Μειονεκτήματα: "Seat are extremely uncomfortable they are too small"
Μειονεκτήματα: "No screens at all for a 5 hour flight. No charging outlets. Terrible flight comfort."
Πλεονεκτήματα: "Crews are amazing."
Μειονεκτήματα: "Delayed flight. Small and scary aircraft."
Μειονεκτήματα: "flight delayed, gate busy when we got there, took train to next terminal and gate, plane was there for another 20 minutes but...door was closed and couldn't board...rebooked to different airport"
Πλεονεκτήματα: "Flight was delayed so we missed our connecting flight. Airline scheduled us for a replacement connector that was a 7 hour layover."
Μειονεκτήματα: "Hold the next flight for ten minutes. Half of the plane was on the delayed flight from RDU and missed their connecting flight."
Πλεονεκτήματα: "Great crew."
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Μειονεκτήματα: "Flight crew member crept giving alcohol to passenger in 7A, who was harassing passengers around him the more he got drunk"
Μειονεκτήματα: "Excellent flight"
Μειονεκτήματα: "did not deliver baggage to Glasgow"
Μειονεκτήματα: "Plane flight got delayed until 6pm from 10:30am. What."
Πλεονεκτήματα: "The crew was amazing. The seats were very uncomfortable. I've flown Lufthansa many times and there is a big difference."
Μειονεκτήματα: "Seats."
Πλεονεκτήματα: "N/A"
Μειονεκτήματα: "Delay wasn’t explained, crew/staff was mediocre"
Μειονεκτήματα: "Make the chairs more comfortable. Also I would rather buy good food not eat cookies."
Μειονεκτήματα: "Just about everything but the crew"
Μειονεκτήματα: "Flight delayed three hours."
Μειονεκτήματα: "Nothing!!"
Μειονεκτήματα: "Still on plane an hour after arrival waiting for a bus to take us to terminal."
Μειονεκτήματα: "My original flight was delayed then we had to spend the night in Dallas."
Μειονεκτήματα: "To many delays."
Πλεονεκτήματα: "The flight crew were friendly."
Μειονεκτήματα: "The boarding staff member was extremely overwhelmed being the only person at the desk. She visibly looked frazzled & made it well known. It made me feel insecure about the flight. Then the maintenance crew didn’t notice that there was a dead bird in one of the engines until after we were fully boarded and had to sit on the plane for an hour over our expected time. I appreciated the fact that they were being through for our safety, but catch that before you have people board."
Πλεονεκτήματα: "by airlines"
Μειονεκτήματα: "flying next day trough LAX"
Μειονεκτήματα: "Cabin was like an icebox. People were wrapping up in sweaters and jackets. Many raised hands observed attempting to close the overhead vents. Multiple complaints to flight crew yielded a minor improvement but it was still on comfortably cool."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "Customer service was friendly"
Μειονεκτήματα: "So uncomfortable"
Πλεονεκτήματα: "Ability to check in the carry on"
Μειονεκτήματα: "Seats very uncomfortable, entertainment with few choices"
Μειονεκτήματα: "Qantas would not let me upgrade at 24 hours into Business Class. They wanted me to buy a whole new ticket. All other international flights I take allow me to pay for an upgrade within 24 hours of the flight for around $2000."
Πλεονεκτήματα: "Nothing !"
Μειονεκτήματα: "Service was horrible. No leg room. Flight attendants were gossiping loudly behind me. Flight was late to leave and we were stuck at the gate once we landed."
Πλεονεκτήματα: "That we arrived safely and that the flight attendants were nice"
Μειονεκτήματα: "Very uncomfortable seats again with no head rest. I have not had this on any flight of any length for a very long time. Most seats have the adjustable head rest. WHO EVER HEARD OF HAVING TO PAY ADDITIONAL FOR SEATS. AND I PAID TWO TIMES AS I CHANGED MY FLIGHT TO AN EXIT ROW SO PAID DOUBLE...TWO TIMES WHICH IS HIGHWAY ROBBERY."
Πλεονεκτήματα: "Customer service people were nice."
Μειονεκτήματα: "American Airlines broke my carry on luggage handle and was told that I couldn’t claim it even though I was told that I had to check it in. Airplane was cramped, felt really uncomfortable"
Μειονεκτήματα: "Although a BA flight I had to pay AA charges for checked baggage. Agent at AA counter was trying to help by offering my bag as carry on. I paid the $100.00 charge as I am handy capped and did not want to wrestle extra weight. Under BA there should have been no charge but the AA counter staff acted ignorant of that fact. Not sure why I am telling you this as I expect nothing will be done by anyone."
Πλεονεκτήματα: "The crew definitely made the trip easier."
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Μειονεκτήματα: "Not a fan of baggage fees especially this high for only one checked. Next time Southwest Air, I guess."
Πλεονεκτήματα: "Arrived early, friendly crew, good exit row seat."
Πλεονεκτήματα: "Comfortable first class seats for a regional airline, although no food or entertainment. Flight attendants were great, very friendly and they checked up on us often. On time departure and early arrival. American Airlines has always been great for me. Will be back"
Μειονεκτήματα: "No food in first class, but it was only a 2 hr flight on a regional"
Πλεονεκτήματα: "friendly staff and good entertainment options"
Μειονεκτήματα: "Uncomfortable seats"
Πλεονεκτήματα: "Great staff. Decent food. Great entertainment selection"
Μειονεκτήματα: "Boarding process was a bit messy"
Πλεονεκτήματα: "I got an upgrade which was nice. The crew was friendly"
Μειονεκτήματα: "Ran out of popcorn but really nothing"
Πλεονεκτήματα: "Surprising seat comfort in economy."
Πλεονεκτήματα: "Good service in 1st class."
Πλεονεκτήματα: "they would not let me up grade and there was plenty of room to upgrade"
Μειονεκτήματα: "I am handicap and was not given a upgrade"
Πλεονεκτήματα: "Excellent crew, food and entertainment."
Πλεονεκτήματα: "I was welcomed and make right at home"
Μειονεκτήματα: "Did not like having to stay overnight in Charlotte but weather can do that to a traveler."
Πλεονεκτήματα: "Quick flight, great service"
Μειονεκτήματα: "Was not accommodated for a missed flight"
Μειονεκτήματα: "No tv on seat. Those dumb comedy tv show"
Πλεονεκτήματα: "Everything was on time"
Μειονεκτήματα: "I didn't like how we were 20 minutes early yet after 1.5 hours of sitting on the Tarmac that I missed my connection by a few minutes. I wish the crew hadn't falsely informed the passengers onboard that the other planes would be delayed with the communication issue @ Reagan (DC)."
Μειονεκτήματα: "I took a flight in 2016 from Newark New Jersey four times and I only went to Florence South Carolina one time. I ended up in Myrtle Beach South Carolina, another time in Columbia South Carolina and the last time in Charlotte North Carolina. Each time I departed I had to pay to come back to Florence South Carolina."
Μειονεκτήματα: "Really unorganized this time around. They couldn't seem to get it together."
Μειονεκτήματα: "Wifi didn’t work entire flight even though I had paid for it ahead of time"
Πλεονεκτήματα: "Fast and friendly"
Πλεονεκτήματα: "The crew was great However my neighboring seat mate tray was stuck. They compensated both of us however those should be check in first class."
Πλεονεκτήματα: "Comfortable plane. I love United Express."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "FA did his best"
Μειονεκτήματα: "Flight not cancelled"
Πλεονεκτήματα: "The crew really seemed to care about our comfort. They were very attentive and gave us extras if asked."
Μειονεκτήματα: "The check in at the airport and going through Customs in the USA but the overall flight was good."
Πλεονεκτήματα: "Nice crew, good take off and landing"
Μειονεκτήματα: "We were an hr late taking off."
Μειονεκτήματα: "The seat in business class was small."
Μειονεκτήματα: "Horrible, no entertainment, no food on a long flight, and even though we paid extra for comfort seating ours were more cramped than those around us. Reminded us of why we haven't flown United for years"
Πλεονεκτήματα: "I called to change my flight to an earlier time due to flooding in PA. The lady who helped me did an equal exchange for my ticket and waved the $200 fee. I was extremely pleased and appreciative. Also, excellent movie choices and food options. I will definitely continue flying with United."
Πλεονεκτήματα: "Couldn’t get clearance to leave because bathrooms didn’t pass?? Why would it take another hour when the plane had already been there an hour and a half"
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Πλεονεκτήματα: "Best flight attendants ever."
Μειονεκτήματα: "We took off late and then proceeded to wait on the plane for an hour when we landed because the plane in our scheduled gate wouldn't leave."
Πλεονεκτήματα: "Respect and support"
Μειονεκτήματα: "Never will fly united again."
Μειονεκτήματα: "Even in economy plus, the seats of this aircraft are not very comfortable"
Πλεονεκτήματα: "Attentiveness"
Μειονεκτήματα: "Food and boarding"
Μειονεκτήματα: "Are the seats getting smaller??? And no leg room."
Πλεονεκτήματα: "Really disatisfied"
Μειονεκτήματα: "the poor attempt to help me when they canceled my flight 3 times"
Πλεονεκτήματα: "The transportation..."
Μειονεκτήματα: "There's absolutely no leg room it's the smallest amount of room I have ever experienced on a plane - even the first class is eh - mediocre at best. I am slim and fit and I had very little to no room. Consider someone overweight and they would have to buy 2 seats... united is definitely not my favorite airline..."
Μειονεκτήματα: "No leg room very uncomfortable seating"
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "No food or entertainment. Crew very friendly. Tony plane"
Πλεονεκτήματα: "Lady at the main customer service was trying to be very helpful.."
Μειονεκτήματα: "Bording time ended at 10:00.. plane was departing at 10:15. Got there at 10:06.. the counter lady was very rude and instead of help me get to another flight or show me other options, she told me the doors was closed and that it was totally my fault I lost my flight since my prior flight got there early.. doors should be hold ten minutes after the end of the bording time. she sent me to the main customer counter.."
Μειονεκτήματα: "Lost my luggage, ruining my trip."
Μειονεκτήματα: "Poor last time to use united"
Πλεονεκτήματα: "Clean and in order."
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Flight was cancelled rerouted with Delta"
Πλεονεκτήματα: "Everything was on time and fantastic. We got in 20 minutes early"
Μειονεκτήματα: "Flight never happened. American Airlines saved the day. It seems to me, the issues with United are deeper than we ever thought. I was highly disappointed with their inability to rectify the situation."
Πλεονεκτήματα: "Nothing was positive"
Μειονεκτήματα: "Whole experience was terrible"
Πλεονεκτήματα: "The crew was nice and boarding process went smoothly."
Μειονεκτήματα: "The inflight entertainment would constantly shut off and not work causing you to restart everything. Also, multiple movies being offered were unavailable.'"
Πλεονεκτήματα: "The flight attendants were great."
Μειονεκτήματα: "My flight was late and I missed my connecting flight. The next flight I got put on was delayed several times. I'm in the military and I was late checking into my command."
Πλεονεκτήματα: "I cancelled that flight... Hope my refund is coming soon"
Πλεονεκτήματα: "That I made it home safe"
Μειονεκτήματα: "Tuberlance services late arrival"
Μειονεκτήματα: "Honestly, the customer service with United was in need of serious improvement, from the moment we checked our bags to the time we were in flight, we were given very poor service, the man at baggage check in was extremely condescending, acting like we should know everything about United's processing instead of just helping us with our needs in the first place and it added unnecessary extra stress to our travels from Colorado to Hawaii. I don't even want to blame the employees as it was very obvious that they hated their jobs and just wanted the shift to be done with; something needs to be addressed about how they can accommodate both employees and paying customers alike. Let's just say I can't wait until Hawaiian Airlines expands to Denver flights so we never have to deal with United again, as this is the only reason we used this airline."
Πλεονεκτήματα: "The only problem is that United ticket counter did not let me check my bag for free! I hv united visa credit card & i thought that was one of the many perks!"
Πλεονεκτήματα: "crew was friendly"
Μειονεκτήματα: "Seats barely recline. No leg room"
Πλεονεκτήματα: "Friendly crew. On time"
Μειονεκτήματα: "Unorganized boarding front to back. Boarding should be back to front."
Πλεονεκτήματα: "Roomy and new seats Courteous and on time service."
Πλεονεκτήματα: "We had a health emergency about 20 min in flight and the crew handle it in a very calm and professional way. Great job keeping the rest of the passengers informed and calmed as well."
Μειονεκτήματα: "It is extremely annoying to have to pay for everything during the flight, very expensive entertainment and snacks. Also the planes are just too small for taller people. No leg room."
Μειονεκτήματα: "United Express (Skywest Airlines in the SFO area) is simply unreliable. This time the flight was 3 hours late. With United Express (Skywest), the only thing you can count on are cancellations and delays."
Πλεονεκτήματα: "Inflight entertainment lacking so I slept all through"
Μειονεκτήματα: "Inflight entertainment"
Μειονεκτήματα: "Great service all the time , easy to go from one place to another"
Πλεονεκτήματα: "The food really was tasty"
Μειονεκτήματα: "I was traveling with someone and the tickets were purchased at the same time but we weren't seated together."
Μειονεκτήματα: "Food and entertainment is an additional cost.. Seats are too cramped."
Μειονεκτήματα: "Seating is just cramped!"
Πλεονεκτήματα: "United entertainment was amazing!"
Μειονεκτήματα: "Flight attendants were fantastic!"