Πλεονεκτήματα: "Check in was swift"
Μειονεκτήματα: "Friendlier approach from the crew"
Πλεονεκτήματα: "Professional crew"
Μειονεκτήματα: "Depart on time"
Μειονεκτήματα: "Seat spacing"
Πλεονεκτήματα: "Good amount of leg space"
Πλεονεκτήματα: "Food was quite good, and they were great about continually offering beverages throughout the flight."
Μειονεκτήματα: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"
Πλεονεκτήματα: "It was all fine, a bit cramped, but otherwise fine"
Μειονεκτήματα: "I had only 40 minutes to board my connecting flight to Vienna, had to run through two sets of security gates and one immigration and a long walk - at 64, I almost didnt make it, and was the last one to board huffing and puffing!"
Πλεονεκτήματα: "Food, in particular the vienna coffee choices were imprewsive."
Μειονεκτήματα: "Terrible food and service"
Μειονεκτήματα: "Menu was poor"
Μειονεκτήματα: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"
Πλεονεκτήματα: "The crew and the service was excellent. Dinner was excellent. The hot breakfast never came. We were served a roll and one small cup of coffee with no refills. That was my only complaint. On a long overseas flight I think a hot breakfast would have been better than a roll."
Πλεονεκτήματα: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Μειονεκτήματα: "I really can’t think of anything I didn’t like!"
Μειονεκτήματα: "Delayed longer than the flight time"
Μειονεκτήματα: "We had a delay of nearly two hours."
Πλεονεκτήματα: "Except eventually delay, the flight experience is good."
Πλεονεκτήματα: "It was perfect, very few people, great service"
Μειονεκτήματα: "The worst airline, customer service ever"
Πλεονεκτήματα: "Not a long run."
Μειονεκτήματα: "Seats too too tight. Uncomfortably tight."
Πλεονεκτήματα: "Safety, timeliness, friendliness of staff"
Μειονεκτήματα: "Entertainment is outdated"
Πλεονεκτήματα: "The flight was comfortable and very timely."
Μειονεκτήματα: "Very little leg room."
Μειονεκτήματα: "They cancel the flight without letting me know!"
Μειονεκτήματα: "A poor choice of video/film/documentaries. Limited and uninteresting."
Πλεονεκτήματα: "Flight was good and everything worked out perfectly."
Πλεονεκτήματα: "The outbound flight from Vienna to IAD had much better service. The return flight from IAD to Vienna, the crew didn't come back to refill water or ask to top up drinks. The food choices were more limited. The entertainment system on the flight needs a larger selection."
Πλεονεκτήματα: "Great experience, friendly crew!"
Μειονεκτήματα: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."
Πλεονεκτήματα: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."
Πλεονεκτήματα: "I like the food , service and clean airplane."
Μειονεκτήματα: "The flight from Budapest to Vienna was delayed so we missed our connection to Tel Aviv. The behavior of the ground staff who were supposed to assist us was outrageous. They behaved like a low cost company with one answer to any request, and this is the word "NO". It does not seem logical that we ever go with Austrian again. We do deserve a compensation for the delay and the behavior."
Πλεονεκτήματα: "Service beyond expectations"
Μειονεκτήματα: "Flight was cancelled and we weren't notified."
Μειονεκτήματα: "Flight from Budapest to Vienna was too hot and the AC was not working properly."
Πλεονεκτήματα: "Nice staff. efficient."
Πλεονεκτήματα: "Most of the crew were nice. Efficient."
Μειονεκτήματα: "Ridiculously small seats and legroom."
Πλεονεκτήματα: "Plenty of leg room in economy. Will fly again."
Πλεονεκτήματα: "Crew friendliness."
Πλεονεκτήματα: "Staff was friendly and the flight was pleasant."
Πλεονεκτήματα: "food was fine"
Μειονεκτήματα: "to small seats"
Μειονεκτήματα: "Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too."
Πλεονεκτήματα: "It would be nice to see AUA learning from other airlines on how to board a plain. To date it is chaotic, unorganized, messy and unnecessarily unfriendly. Interestingly enough it compares well to the non-existing system for lining up at Skilifts in Austria: Use force to squeeze everybody around you or cheat your way in sidewise. Not exactly my cup of tea."
Πλεονεκτήματα: "The staff was very pleasant"
Μειονεκτήματα: "Very crowded plane!"
Πλεονεκτήματα: "Staff are pleasant and competent."
Πλεονεκτήματα: "Flight services were good. Staff friendly. food was good"
Μειονεκτήματα: "Maybe I was upset due to the issues at the first leg so could not enjoy this one"
Μειονεκτήματα: "if you sit in the rear part of the aircraft no menu no food options for you they give you what have left."
Πλεονεκτήματα: "Everything was wonderful ,except for the poor food."
Μειονεκτήματα: "The flight was 9 and half hours and the food was very poor, I was starving ,maybe AA can improve that, it would be nice if they could add a little bit of fruit and a yogurt for a good digestion .Also, the sandwich they gave us at the end was so small ,maybe they can give us a real sandwich instead ..Sorry AA ,but you need to work on that .For the price I paid I can fly United ,they don't let me starve."
Πλεονεκτήματα: "The service was fine, although I suggest that Austrian Airlines will consult with someone who joj is to train the staff to be more efficient."
Μειονεκτήματα: "The food was bad."
Πλεονεκτήματα: "Never again with KAYAK. Sorry."
Πλεονεκτήματα: "Never again with KAYAK. Sorry."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "The crew was fantastic!"
Πλεονεκτήματα: "Safety of aircraft"
Μειονεκτήματα: "Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them"
Πλεονεκτήματα: "Comfortable seating, good food served by this airline"
Μειονεκτήματα: "The woman seated next to me had the worst body odor ever and this was a 10 hour flight-nearly brought me to hurl. She was the mother of s flight attendant as well, and was constantly brought amenities from the first class cabin. Really not appropriate for the rest of us in premium economy"
Πλεονεκτήματα: "I really like the crew on Lufthansa"
Μειονεκτήματα: "Our pre paid seats were lost in the "system" even though I had the receipt they couldn't do anything. and we were seated in a back row with offset tvs, the movie selection is lame and dated"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Uncomfortable seating"
Πλεονεκτήματα: "Friendly crew, tried their best to accommodate"
Μειονεκτήματα: "Boarding was delayed and once in the plane more delay followed. Food was pasta (again!) while entertainment was non-existent. Flight is long enough to show at least a route map."
Πλεονεκτήματα: "Crew was good overall"
Μειονεκτήματα: "Food was overheated and bland in taste. No on board entertainement"
Μειονεκτήματα: "All went well!"
Πλεονεκτήματα: "The flight attendants were wonderful."
Μειονεκτήματα: "You take a bus to reach the plane and the seats are uncomfortable without any entertainment systems. Thankfully the flight was only 1.5 hours."
Πλεονεκτήματα: "The crew is amazing! We have comfort even in the economy class."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "Had to run thru airport to catch plane, thn long wait to board."
Μειονεκτήματα: "Air was stuffy."
Μειονεκτήματα: "Still in Munich."
Μειονεκτήματα: "While missing a connection happens sometimes, Lufthansa was particularly dreadful in handling the situation. Hundreds, or perhaps thousands, of travelers were not informed about what was happening with their connections, or given any guidance. This all arose from around an inch of snow in Frankfurt. It caused bedlam at the Frankfurt airport, which the Lufthansa staff appeared utterly unprepared to deal with. This is our second very bad experience with Lufthansa."
Πλεονεκτήματα: "Equipment, crew"
Μειονεκτήματα: "The boarding of the plane was disorganized."
Μειονεκτήματα: "Just a shirt flight, no problems"
Πλεονεκτήματα: "Everything was perfect ... pilots are so good and professional..!!)"
Πλεονεκτήματα: "Had a row to myself coming and going."
Μειονεκτήματα: "Wheelchair assistance did not arrive at gate."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "The boarding area was cramped."
Πλεονεκτήματα: "Plane was clean"
Μειονεκτήματα: "no entertainment, cramped seats"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Gate change made with no PA announcement; we’ll, if you must, ok. But beginning boarding without telling anyone at all, making no announcements, not even in Hungarian, seems weird."
Πλεονεκτήματα: "Friendly crew, nice food and wine."
Πλεονεκτήματα: "This is the first time I actually enjoyed a meal on a flight. It was ravioli in tomato sauce, just perfect! Superfriendly cabin crew"
Πλεονεκτήματα: "Fast and efficient boarding"
Πλεονεκτήματα: "Attendants were impressive. kind and so willing to serve."
Μειονεκτήματα: "Entertainment was horrible. Those movies were not the best selection but the poorest selection as the cheapest probably."
Πλεονεκτήματα: "Crew was great and helpful. Flight was half empty so it was comfortable."
Μειονεκτήματα: "The plane was not very clean."
Μειονεκτήματα: "Vegetarian meal choice not offered"
Πλεονεκτήματα: "We checked in online into row 12 without any error messages about the fact that kids cannot sit there. When we arrived at the airport we were given different e.seats and we could not sit together with our kids."
Μειονεκτήματα: "No food, mixed up seating, no entertainment"
Μειονεκτήματα: "A man next to me took a picture of me when he thought I was asleep."
Πλεονεκτήματα: "Good. The food on this leg was much better than outbound"
Μειονεκτήματα: "The seats lack padding in the back so not to feel people putting their leg or knee into the back of my chair."
Πλεονεκτήματα: "The whole experience was GREAT!"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Crew was very good. Pilots, definitely, were high level professionals."
Μειονεκτήματα: "No negative comments for this leg."
Πλεονεκτήματα: "Quick, efficient"
Μειονεκτήματα: "Sandwiches not palatable."
Πλεονεκτήματα: "Lufthansa always does an excellent job."
Μειονεκτήματα: "seat did not recline at all,"
Πλεονεκτήματα: "Service/ flight/ comfort/ food"
Πλεονεκτήματα: "Planes are nice and clean. Crew could be a bit friendlier!"
Μειονεκτήματα: "They charge 100 Euro for a bag that's just a bit over their weight limit, that's ridiculous! On a continuous flight, I had to collect my luggage and re-check it. On a connect-up flight I was made to exit the airport's secured area and go again through TSA, and barely had time to catch my next flight with a little over 2 hrs of layover! After paying 100 Euroes for a bag that was a bit over weight, they broke one of the wheels.. And keep in mind that this was a high quality expensive bag!"
Πλεονεκτήματα: "Staff are very nice"
Μειονεκτήματα: "Delay in flight of more than 45 minutes"
Πλεονεκτήματα: "Boarding was good and fast"
Μειονεκτήματα: "The audio jack was not good thus I had to keep it steady with my hand to be able to listen to movie"
Πλεονεκτήματα: "Got the seats I wanted, movies were good. Staff was friendly"
Μειονεκτήματα: "In Montreal they took my carry on bag stating it was too big, I have traveled with it many many times and it always fits except the tiny planes, this was a 787. When I got on the plane many people had larger bags then mine and it was the last bag on the carousel at the other end."
Μειονεκτήματα: "Seats next to bathroom row 30 - not good. Delayed 2 hours before departure"
Πλεονεκτήματα: "Flight itself was great but we waited 1.5 hours in Toronto on the tarmac waiting for a gate to clear. Unacceptable"
Μειονεκτήματα: "Plane way too cramped. Made me check my bag but it clearly would have fit and there was lots of room overhead. Still waiting for my bag more than half hour after my flight. Very unhappy. Totally unacceptable."
Πλεονεκτήματα: "Smooth as you like"
Πλεονεκτήματα: "Very organized crew for the boarding on instructing passengers with carry-ons etc for the overhead storage compartments. Flight left on time."
Μειονεκτήματα: "My entertainment screen was malfunctioning. Very frustrating trying to watch a movie to the point I turned it off & read a book . If you are going to offer the the service make sure it works."
Πλεονεκτήματα: "The tvs were nice."
Μειονεκτήματα: "The people in front of us reclined their seats and there was no leg room. The flight was severely delayed by an hour and a half making us miss our connection."
Πλεονεκτήματα: "Everything went very smoothly with this flight. It boarded on time. The crew were all very friendly. I enjoyed the entertainment selections and found a tv show that I had been wanting to see. I managed to watch 2 episodes and look forward to watching more of the same show on my flight back. I ended up having the 2 seats to myself which was great. Extra legroom. I have no complaints at all."
Πλεονεκτήματα: "Air Canada couldn’t have been better, I missed a flight they waived their fees and got me on the next direct flight home. Wonderful service !!"
Πλεονεκτήματα: "Friendly and quiet crew! Good, because the only thing I could do on the flight was sleep."
Μειονεκτήματα: "Was not told to download entertainment application until onboard and out of range for the wifi. They also didn't mention having ipads to rent, not sure if they were available."
Μειονεκτήματα: "Worst experience !!!!"
Πλεονεκτήματα: "Boarding process."
Μειονεκτήματα: "When there is a delay, even when weather related, show some empathy and feed stranded passengers!"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Bad food, no entertainment. Uncomfortable plane"
Μειονεκτήματα: "No one told us the only inflight entertainment option was streaming via their app, until we were seated on the aircraft with no access to wifi."
Πλεονεκτήματα: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Μειονεκτήματα: "Everything was great - more selection on the movies/tv would be a plus"
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "This was a +10 hour trans Atlantic flight. We walked on and immediately noticed there were no TV screens. I expected that the crew would be handing out portable screens instead which would have been ok but pretty inconvenient. This was not the case. We asked the crew and were told that to have entertainment for the flight we would have to download the Air Canada flight into our OWN devices and connect to the airplane wifi. They also explained that you can't download the app while connected to the airplane wifi so anyone who wanted entertainment had to scramble to download the app while we were still on the ground and Use cellular data! at this point 300 people were either panicking because they didn't have a personal device with them, didn't have a charger for their device and so would have power issues or were forced to use up roaming data because they had non Canadian phone plans!!! At the very least staff should have told passengers about this setup while they were waiting at the gate, so that people would have time to download the app with airport wifi! add to all this the fact that the app was extremely low quality and the options for movies/show were disappointingly dated and limited. This was not officially a cheap low cost flight for my family but the service we got certainly would categorize it as such. Very disappointed."
Μειονεκτήματα: "Filthy No entertainment Had to pay for beer and wine"
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Μειονεκτήματα: "The seats are small and uncomfortable"
Μειονεκτήματα: "Almost 2 hour delay in Halifax until 1:30 am but Air Canada lounge closed at 11 anyway."
Πλεονεκτήματα: "Good breakfast."
Μειονεκτήματα: "Cabin was cool"
Πλεονεκτήματα: "The food was pretty good!"
Μειονεκτήματα: "*The in-flight entertainement required you tonise your own mobile devices, but locks "premium" content (movies) and forces you to install an app to view it - which you can't do once your on the plane and have no wifi. Also, there's no way my iPad would've lasted 7h without a charging port anyways..."
Μειονεκτήματα: "Flight was delayed 1.5 hours but no one was in much of a rush to get it going"
Μειονεκτήματα: "This is not an Air Canada flight, is a Rouge flight, meaning there is no service, no screens, not even blankets on board. I didn't know that until after confirming my reservation, and it makes all the difference. For a low cost flight, the service is ok, but it shouldn't be advertised as Air Canada at all."
Πλεονεκτήματα: "Crew was very friendly"
Μειονεκτήματα: "Flight was delayed but only for an hour"
Πλεονεκτήματα: "The smooth take off & landing"
Μειονεκτήματα: "Too hot and cramped"
Μειονεκτήματα: "We were delayed taking off. We boarded on time but then had to sit and wait in the plane for almost an hour before taking off. We had a connecting flight in Toronto and thankfully made it but some people missed their flights."
Μειονεκτήματα: "more movie and technology availability."
Πλεονεκτήματα: "Everything went smoothly. The crew was fabulous and the flight smooth."
Μειονεκτήματα: "Not a single complaint from me!"
Πλεονεκτήματα: "Seating in a double rather than triple layout."
Μειονεκτήματα: "Delay of almost an hour on the runway because of a mechanical problem, after being asked to turn off cell phones and so we couldn't notify those meeting us. Our flight arrival did not appear on the board at Pearson , thus complicating our communication with those meeting us. Baggage was slow being unloaded. Will seriously consider flying to Hamilton with West Jet next time we return from Halifax."
Πλεονεκτήματα: "Zoned boarding"
Μειονεκτήματα: "Food limited and must be purchased. Entertainment must have downloaded app."
Πλεονεκτήματα: "Trouble free"
Μειονεκτήματα: "Very costly - then we were hit with an extra $172 in baggage fees for 1 bag each."
Μειονεκτήματα: "Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?"
Μειονεκτήματα: "If it's the same airline, why not wait for the 16 people that had a delayed connecting flight."
Μειονεκτήματα: "Small plane. Poor service. No real inflight entertainment. Food was terrible"
Μειονεκτήματα: "No breakfast offered for a four hour flight"
Μειονεκτήματα: "Lousy food and no snacks"
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Πλεονεκτήματα: "This was my third air canada rouge flight so I knew what to expect. Staff are always super courteous and good food options available."
Μειονεκτήματα: "Almost 0 arm/leg room, flight was delayed and they tried bumping me off my flight onto another because they had overbooked."
Μειονεκτήματα: "The plain didn't have tv and bearly got drinks on the plain"
Πλεονεκτήματα: "Almost everything about the flight. Easy check-in. Didn't loose my bag which is always a great thing."
Μειονεκτήματα: "The new app entertainment for Air Canada wasn't really explained by the crew but so I just doozed off."
Πλεονεκτήματα: "A very typical flight."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "Friendly staff and movies for children"
Μειονεκτήματα: "The security check took so long. We made it last minute even thought we were in the airport more than 1.5 hours before the flight (as recommended)!!"
Πλεονεκτήματα: "flight was fine pleasant flight attendants was late flight so slept a lot now much to add"
Πλεονεκτήματα: "Trenton was outstanding. Very professional"
Πλεονεκτήματα: "Fast boarding."
Πλεονεκτήματα: "Fast and friendly"
Πλεονεκτήματα: "Crew was amazing. I was traveling with my 11 month old and they were super helpful and very friendly."
Μειονεκτήματα: "I was bummed that this plane didn’t have TVs at each seat. You were able to stream all kinds of free movies and shows on the United app but I was holding a baby on my lap and couldn’t use my phone as well."
Πλεονεκτήματα: "seats were comfortable"
Μειονεκτήματα: "What a rip off airline trying to nickel and dime you every chance they can. You think you got a value until they add in extra money every chance they can. $13 to pick your seat. Tight fitting seats. They don't allow a carry on bag when you book economy and you have to pay for your carry on. Etc."
Πλεονεκτήματα: "plane flew on time"
Μειονεκτήματα: "no longer allow roll on bags for free for economy. Didn't accept my KTN so couldn't use PreCheck. Couldn't get boarding pass on my phone before heading to airport. May be the last time I use United. Stone-age. Poor"
Μειονεκτήματα: "delays were long, video sound is too loud for an evening flight. too many adds play on the screens and over the PA system"
Πλεονεκτήματα: "Not much, no internet, small seats, cost doubled because I had to know pay hotel for a night."
Μειονεκτήματα: "Flight was 4 hrs late arriving, therefore I missed my connection flight to Dallas. I had to spend the night at a cost of $200.00 at Holiday Inn, arrived 24 hrs later. Not United fault, weather related. This is my 3rd United flight that was delayed by hours. Get first flight out in morning, less chance for hours of delay."
Πλεονεκτήματα: "Low end business class for the money"
Μειονεκτήματα: "Food tasted off. Seat and entertainment old."
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Μειονεκτήματα: "Impossible to get comfortable on a 10+ hour flight when even in comfort plus ($190 extra) there is no room to put a backpack under the seat in front of you. It’s almost torture to be stuck in your seat for so long."
Πλεονεκτήματα: "Standard beverage and small snack service"
Πλεονεκτήματα: "Friendly crew, smooth flight"
Μειονεκτήματα: "Snacks are never good. No TV."
Πλεονεκτήματα: "Safe trip. On time. Or at least reasonably so"
Πλεονεκτήματα: "Attendants were nice"
Μειονεκτήματα: "Made me check my carry on to destination when lots of people had carry one same size as mine"
Πλεονεκτήματα: "Check in excellent, staff at airport very professional."
Μειονεκτήματα: "No negative issues"
Πλεονεκτήματα: "On time!"
Μειονεκτήματα: "Nothing - it was fine. We got home!!"
Πλεονεκτήματα: "Boarding seemed efficient"
Μειονεκτήματα: "In flight entertainment didn't work"
Μειονεκτήματα: "Flight cancelled with no explanation."
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Πλεονεκτήματα: "I arrived in Omaha in one piece."
Μειονεκτήματα: "Everything else."
Μειονεκτήματα: "internet & movies intermittently worked"
Μειονεκτήματα: "Not sitting by my wife."
Πλεονεκτήματα: "Flight was on time. Process of going through customs in Halifax instead of Newark was very efficient. I didn't order food or use inflight entertainment."
Πλεονεκτήματα: "Access to entertainment online with the app was good. Good customer service. Nice memorable suit case tag gifts for the inaugural flight. Friendly staff."
Πλεονεκτήματα: "Crew was friendly, flight was on time."
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Πλεονεκτήματα: "Nothing in particular"
Μειονεκτήματα: "Waiting 45 minutes going on the tarmac and 60 minutes coming back"
Μειονεκτήματα: "I fly out of Halifax once a week and the flight has let 4 hours late two weeks in a row with out compensation. I missed my connection flight and was forced to sleep in airport. Never again Delta all the way."
Μειονεκτήματα: "A small bag of small pretzel mix was tasty, but there used to be more."
Πλεονεκτήματα: "The crew kept us informed of the delays"
Μειονεκτήματα: "Sitting in the plane on the runway for an hour"
Πλεονεκτήματα: "Everyone was extremely nice! Made me want to fly again. Very quick flight! Crew was great. Very enjoyable people."
Μειονεκτήματα: "I don't have any complaints."
Μειονεκτήματα: "Delayed flight... Gate attendants were crabby and not very helpful. So sad"
Μειονεκτήματα: "Having to wait 2 hrs for initial flight which made me miss all connecting flights"
Πλεονεκτήματα: "Delay, delay, delay"
Πλεονεκτήματα: "The option to control my personal tv."
Μειονεκτήματα: "Bad service. I was ignored when I it was time to order a drink. The attendant scolded me for using my service button. I wouldn't have used it if they hadn't entirely skipped my row. There were three of us sitting debit cards in hand to order drinks. The same attendant was very rude to a family with a small child and a man trying to put away his baggage at the start of the flight. I will avoid united in the future if possible."
Πλεονεκτήματα: "Great experience on time"
Μειονεκτήματα: "Cost too much."
Πλεονεκτήματα: "Kind flight attendants and quick early arriving flight"
Μειονεκτήματα: "Nothing, everything was food"
Πλεονεκτήματα: "I liked Wh snack mix"
Μειονεκτήματα: "I didn't like that there was a power outlet advertised and there was in fact not one."
Πλεονεκτήματα: "Inflight entertainment lacking so I slept all through"
Μειονεκτήματα: "Inflight entertainment"
Πλεονεκτήματα: "easy boarding, helpful united employees"
Πλεονεκτήματα: "Flight arrived early."
Μειονεκτήματα: "Could not get the entertainment app to work."
Πλεονεκτήματα: "On time, good service very attentive crew"
Μειονεκτήματα: "Ice cream desert served was Toffee flavor, ugh..."
Μειονεκτήματα: "My flight from Grand Rapids MI to Denver CO was fine. When I arived in Denver i found out my flight was 3 hours lat because the plane had not left yet, i will never fly united again"
Μειονεκτήματα: "We got moved from United to American Airlines because United overbooked out first flight. We finally landed in SLC 8 hours later than we were supposed to only to be told that they had left out luggage in Chicago. It is now a week later and I still don't have my luggage! This has been the worst travel experience I have ever had!"
Πλεονεκτήματα: "Flight attendant was extraordinarily kind, especially for the couple sitting next to me with their adorable 7-week old baby."
Πλεονεκτήματα: "Overall, this was an OK flight; nothing to brag about."
Μειονεκτήματα: "The flight attendant told me that I did not need to collect my bag in Toronto and that it would automatically be sent onward to Halifax. DO NOT BELIEVE THIS. All United passengers arriving in Canada MUST manually gather their luggage at baggage claim in Toronto and clear customs manually. ONLY Air Canada has this automatic option. Even if the United flight has an Air Canada code share United passengers MUST clear customs manually. How hard is this for flight attendants to understand?"
Πλεονεκτήματα: "It was awesome, I could travel on Gold gropu for a chrap pice! Simply great"