Πλεονεκτήματα: "Entertainment was great, excellent movie selections, and games."
Πλεονεκτήματα: "The crew was pleasant and worked very hard to keep our stomachs full! I loved all the free movies!"
Μειονεκτήματα: "crew at the gate."
Πλεονεκτήματα: "The crew was friendly and helpful."
Πλεονεκτήματα: "Water provided."
Μειονεκτήματα: "My fly connection did not appear in screens, confusing, stressing. Fly left more than one hour after schedule, no explanation, still arrived on time"
Μειονεκτήματα: "I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights..."
Μειονεκτήματα: "After showing passport to get boarding pass, had to line up to show passport again to get boarding pass stamped at gate-no instructions, just a line.. Why!? Poor communication."
Πλεονεκτήματα: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"
Πλεονεκτήματα: "The crew was very nice. Seats were pretty comfy."
Μειονεκτήματα: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."
Πλεονεκτήματα: "Crew was very nice and attentive"
Μειονεκτήματα: "Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair."
Πλεονεκτήματα: "Crew was very courteous and helpful"
Μειονεκτήματα: "More leg room"
Μειονεκτήματα: "It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled."
Μειονεκτήματα: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."
Πλεονεκτήματα: "Nothing about it"
Μειονεκτήματα: "They didn't even take us!"
Μειονεκτήματα: "I flew to Berlin last minute for a 4 day business trip. Was asked to check my carry on and I haven't seen it since. Waited for over 2 hours in the baggage service line at the Berlin airport, filled out a form and haven't heard anything since."
Πλεονεκτήματα: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Μειονεκτήματα: "Nothing. It was a quick and easy trip!"
Πλεονεκτήματα: "the crew was wonderful, I was surprised that they had a little snack on such a short flight, the plane was clean and very comfortable. I plan to use Swiss Air again."
Πλεονεκτήματα: "Food and crew were great."
Μειονεκτήματα: "Economy is tight."
Πλεονεκτήματα: "Nice breakfast treat and chocolate is always appreciated"
Μειονεκτήματα: "Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find."
Πλεονεκτήματα: "The new plane with private screens"
Πλεονεκτήματα: "Courteous Service and excellent hospitality"
Μειονεκτήματα: "Mackenzie Gray/ My flight was cancelled due to bad weather conditions unfortunately. I'm upset that I never received my initinerary for my substitute flight! I tried online and calling the # that was provided no results. I managed to get thru to someone and they told me they would send the info to my email but they never did."
Πλεονεκτήματα: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Μειονεκτήματα: "Tight connection on Zurich."
Μειονεκτήματα: "Bathroom not clean"
Πλεονεκτήματα: "Friendly service, superfast check-in"
Μειονεκτήματα: "The entertainment remote was not working and the crew member could not fix it. Indicated that his happens and that the planes are supposed to be refurbished within the year. The screen was the most user-unfriendly I have seen in a long time"
Πλεονεκτήματα: "Got bumped to business class."
Μειονεκτήματα: "What's not to like about that?"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service..."
Πλεονεκτήματα: "staff were very helpful"
Μειονεκτήματα: "No tv's on each seat. Seats are. Dry thought and uncomfortable and snacks are terrible"
Μειονεκτήματα: "No Wi-Fi on board."
Πλεονεκτήματα: "Snack offered was tasty"
Μειονεκτήματα: "No USB charger in seat"
Πλεονεκτήματα: "Nothing because the airplane seats were terribly uncomfortable!"
Πλεονεκτήματα: "I was so impressed with my whole experience with Swissair on my recent trip from Miami to Malaga, Spain. Very courteous and friendly crew, up to date aircraft and right on time!"
Πλεονεκτήματα: "Easy. Pleasant staff. I felt safe and happy."
Πλεονεκτήματα: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Μειονεκτήματα: "Zurich airport dining facilities are poor - no choice of warm food and pricey."
Πλεονεκτήματα: "Business class was full so I could not get an upgrade. There were only 4 lavatories for economy. One of those was broken and there was no water in any of the 3 remaining ones. The crew had no water either and they could not make tea or coffee."
Μειονεκτήματα: "smooth & efficient friendly crew"
Μειονεκτήματα: "Seats in Economy are too tight. There's no room to move, and if the person in front of you leans back, the seat is inches from your face. In an emergency, the instructions are to lean forward with your head on your knees. This maneuver is impossible."
Μειονεκτήματα: "People who handle Swiss"
Πλεονεκτήματα: "The friendly and attentive crew helped me from boarding to disembarking. Swiss' service in general is outstanding. I highly recommend them for flights to Europe."
Μειονεκτήματα: "Cons: They never reduced their fares & surcharges after fuel prices came down this spring; and to add insult to injury, they started charging a $ 29.- seat reservation fee. Loyal customers should not have to pay extra fees! Peter (86)"
Πλεονεκτήματα: "Fantastic flight attendants, good food. I felt safe throughout the whole travel."
Πλεονεκτήματα: "fast boarding, great crew."
Μειονεκτήματα: "when is SWISS going to change serving something else rather than this chocolate bread during morning flights?"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Seating was very tight, confining."
Πλεονεκτήματα: "Friendly crew. Good food and entertainment. Comfortable seats."
Πλεονεκτήματα: "So far so good"
Μειονεκτήματα: "So good"
Μειονεκτήματα: "Terrible service. Crew was unfriendly and unhelpful. There seems to be an element of arrogance when flying with this airlines."
Πλεονεκτήματα: "The crew was very attentive and accommodating."
Πλεονεκτήματα: "Great food and drink options."
Μειονεκτήματα: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."
Μειονεκτήματα: "More entertainment and food options. Service not in line with price charged for the flight"
Μειονεκτήματα: "The Seats were really old and no new movies"
Πλεονεκτήματα: "I slept. Food was fine even though I forgot to order vegetarian. Movie selection seemed extensive too."
Μειονεκτήματα: "No a lot."
Πλεονεκτήματα: "The most impressive service found was the baggage arrival on time despite the short transient time in Abu Dhabi. In most airline this would be missed and will arrive the next flight."
Πλεονεκτήματα: "The crew was friendly and courteous."
Μειονεκτήματα: "Make seats more comfortable and food more tasty"
Πλεονεκτήματα: "Seat are too narrow, leg room was ok, plane temperature was too warm."
Μειονεκτήματα: "Flight take off was delayed by almost an hour."
Πλεονεκτήματα: "This crew was better that last flight overall"
Μειονεκτήματα: "Better seating arrangements"
Πλεονεκτήματα: "Crew was fine."
Μειονεκτήματα: "The food quality was really bad with no alternatives. All passengers with vegetarian food option were complaining."
Πλεονεκτήματα: "Flight was on time and arrived a bit early. Seat was comfortable."
Μειονεκτήματα: "Check-in process could be better. I was in the baggage drop off line which was much shorter line yet it took a long time to get to the agent. Need more agents at the counter. Boarding could be more structured and efficient. Boarding by zone was not followed. Food was mediocre."
Μειονεκτήματα: "Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty."
Μειονεκτήματα: "Couldn't check in online and caused me to miss my flight. Then made me buy new tickets"
Μειονεκτήματα: "Etihad staff for borading at Toronto (YYZ) airport was rude and unpleasent. Always long lineups to get boarding card, they treat passengers like cattles and sheeps. Etihad airlines ground staff was very rude! Seats in the economy class of Etihad airlines are getting congested more and more every year."
Πλεονεκτήματα: "They were strict about people changing seats to exit rows without prior permission"
Μειονεκτήματα: "Food, cleanliness, boarding, timeliness, both etihad flights were late."
Μειονεκτήματα: "Carry on baggage space was very limited, or passengers were allowed to take more than they should. Also, the sitting and boarding at the Abu Dhabi airport was very insufficient for a full flight."
Πλεονεκτήματα: "Cabin crew always lovely. Slightly more diverse food, butbagain, at some points not given a choice/selection. Good mix of new & classic movies. Had a spare seat next to me."
Μειονεκτήματα: "Boarding was not announced, just kinda went for it? Not enough options for food, my meal was missing the dessert."
Πλεονεκτήματα: "We ended up being delayed on the flight for about 3 hours due to fog in Abu Dhabi— delays are always frustrating but the crew was absolutely fantastic. The head of cabin crew personally came by to explain the problem and made he passengers feel welcome. Excellent service all around, especially when the situation is unpleasant but not within anyone’s control."
Πλεονεκτήματα: "Seating was comfortable. Plane arrived on schedule."
Μειονεκτήματα: "Leg room not good"
Πλεονεκτήματα: "Very courteous and professional crew"
Πλεονεκτήματα: "Cleanliness of the bathroom"
Μειονεκτήματα: "Breakfast was not good enough"
Πλεονεκτήματα: "Good movies"
Μειονεκτήματα: "Horrible food and beverage service as mentioned above"
Μειονεκτήματα: "they have a uncomfortable seats in a long flights and comfortable seats in short flights like Abo Dhabi - Bahrain"
Πλεονεκτήματα: "Enjoyable,normal everything"
Μειονεκτήματα: "Tight seats"
Πλεονεκτήματα: "Kind personnedl"
Μειονεκτήματα: "Luggage was not transferred on time, and it took over 3 days to locate them."
Μειονεκτήματα: "Quality of food"
Μειονεκτήματα: "Baggage ground staff behavior is very bad..Not allowed me to carry stuff which I purchased inside the airport..will never travel and will also request my company not to buy tickets through Eithad"
Πλεονεκτήματα: "Comfortable seats and neck pillows Good service"
Μειονεκτήματα: "Nothing to complain"
Πλεονεκτήματα: "Immigration at Dubai saved some time."
Μειονεκτήματα: "Food was not good."
Μειονεκτήματα: "Food wasn't great."
Πλεονεκτήματα: "Service. Crew was nice and always with a smile. Great takeoff and landing very smooth. Flight on time."
Μειονεκτήματα: "Limited movies, food choices ran out."
Μειονεκτήματα: "the food is bad and i was ask for $75 to change seat at DFW going to Abu Dhabi"
Μειονεκτήματα: "No proper entertainment on board which would have been fine if the cost of the flight was less.. but considering other airlines provide better entertainment for the same route and less expensive tickets makes its not ok."
Μειονεκτήματα: "I didn't get to take this leg of the trip due to Precision Air forcing me to miss my connection- I had to fly on Oman Air from Dar Es Salam to Abu Dhabi. I will never fly with Precision Air again."
Πλεονεκτήματα: "Services n hospitality"
Μειονεκτήματα: "Washroom maintenance can be better."
Πλεονεκτήματα: "Best airline out there, by a long shot Was given a vegan food option when booking!"
Πλεονεκτήματα: "Better food choice."
Μειονεκτήματα: "The entertainment"
Πλεονεκτήματα: "The food was pretty good for airline meals. We really made good use of the entertainment system which had many great movies and a kids interactive touchscreen. This entertainment system made the flight! Boarding was quick and easy and the ammenty packagfes (eye covers headphones socks ear plugs etc.) and a kids activity book was also great."
Μειονεκτήματα: "One of my luggage pieces was lost, and not found for 3 days. Filling out forms for the lost luggage took several hours."
Πλεονεκτήματα: "Quality Airline Excellent service Food was also great"
Μειονεκτήματα: "Hair was served in the food and the etihad airlines did not do anything other than offer a mere 10k goodwill miles and said even that they don't do but we're doing me a favor by doing so. I would never travel again on this airline ever."
Μειονεκτήματα: "I mention below."
Πλεονεκτήματα: "Overall everything was excellent"
Μειονεκτήματα: "Food pathetic & bogus movies"
Πλεονεκτήματα: "Crew and service"
Μειονεκτήματα: "Small toilets, tighter seats"
Μειονεκτήματα: "Food was too salty! Crew needs to be more helpful if passengers are non English speaking; they could show them how to stretch the chair and pull it up while eating. Crew could also ask passengers what kind of movies or entertainment they like and show them how to operate!"
Μειονεκτήματα: "The ground crew in SFO. Not friendly. Need lessons on customer service."
Μειονεκτήματα: "Too cold in the airplane"
Μειονεκτήματα: "Pathetic airline service especially towards senior citizens.. One of the worst airline.. Poor baggage tracking system and Etihad staff lacks knowledge about their own airline.."
Πλεονεκτήματα: "Nothing. It is not a choice airline for at least international."
Μειονεκτήματα: "I was coming from Düsseldorf with changeover at Abu Dhabi and they did not load my luggage."
Πλεονεκτήματα: "Quick access to the airport and gates"
Μειονεκτήματα: "Free food on board"
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Μειονεκτήματα: "Better drink selection"
Μειονεκτήματα: "Free snack and tea and coffee"
Μειονεκτήματα: "Flight left late from London."
Πλεονεκτήματα: "The crew were very accommodating"
Μειονεκτήματα: "The food"
Μειονεκτήματα: "The boarding process was a mess with a long delay and change of gate. The flight was one hour late and we missed our connection. Because it was on a different airway"
Πλεονεκτήματα: "Crew was super friendly!"
Μειονεκτήματα: "The preferred passenger security line was a total scrum - worst part of our holiday"
Πλεονεκτήματα: "new planes, good food, professional vrew"
Πλεονεκτήματα: "Very good crew. Friendly. Smiling. Helpful. Short flight. 50 min."
Πλεονεκτήματα: "Friendly crew, decent food, and solid entertainment."
Μειονεκτήματα: "Economy seating was very cramped, even for me at 5’5”. The plane didn’t have WiFi, which is unacceptable in 2018."
Μειονεκτήματα: "Not even water provided without charge on the morning flight from Portugal to London."
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "No complimentary water on flight."
Πλεονεκτήματα: "Friendly crew, flight on time, great food and snacks, good movie selection"
Μειονεκτήματα: "Seats not too confortable, landed on time but got to the gate 45 mins after landing"
Πλεονεκτήματα: "Plane was on time and crew were friendly"
Μειονεκτήματα: "The screens on this plane are old and tired and the touchscreen is also dated and clumsy. The food was unappealingly average. I saw many of the cream cheese breakfast rolls discarded in the crew trash collection including my own."
Μειονεκτήματα: "Flight was delayed 30 mins to Dublin and flight was delayed 1 hour back to London. No free meals provided"
Μειονεκτήματα: "Charging for a cup of tea? Really?"
Μειονεκτήματα: "No free food nor drinks"
Πλεονεκτήματα: "I was a good trip, except for one thing."
Μειονεκτήματα: "I was very upset when travelling from Mumbai to London, Heathrow, because the crew in Mumbai did not send my baggage directly to Toronto and I had to go through the whole process of checking in Montreal to travel to Toronto, which was my last destination."
Πλεονεκτήματα: "Behavior of board personnel"
Μειονεκτήματα: "The delay in London"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Less spaces and food and drinks for purchase. Really bad!"
Μειονεκτήματα: "I really couldn't move with the two fat pigs seated next to me as I had a window seat."
Πλεονεκτήματα: "Dinner, friendly crew"
Μειονεκτήματα: "Quality of entertainment"
Μειονεκτήματα: "Despite being on board for over 9 hours, we were only provided one meal. The one snack that was also provided was merely a snack size chocolate bar. I have been on plenty of shorter and similar length flighrs that provided a much more reasonable amount of food. This seems to be the result of BA cutting corners on customer service."
Πλεονεκτήματα: "No lines."
Μειονεκτήματα: "Impossibly poor online servicing, most unsympathetic, unhelpful and ignorant check-in, sales personnel w manager to match. If you take a hard-line to sympathetic, injured, elite member that s my 91-years-old father. And fail to provide most basic information of local scheduled flights you might just leave oneworld and let up-to-task risen stars add to the alliance (instead of abusing her standing as BA does. Shame on you."
Μειονεκτήματα: "Didn't know catering was on sale"
Πλεονεκτήματα: "Flight crew and quality aircraft"
Μειονεκτήματα: "Bumpy flight my frequent flyer number was omitted"
Πλεονεκτήματα: "Staff (cabin crew Tony, in particular). Hand luggage allowance. Finally, food and water on a BA flight (unlike connecting EDI to LHR flight)."
Μειονεκτήματα: "Method of boarding, with a mass of economy passengers boarding st once at the end. I NEVER get my preferred seat (= window), and object to being charged extra to select a seat (unlike other airlines I use more frequently nowadays). Crowded economy section, with little legroom, passengers squashing bags at feet, etc."
Πλεονεκτήματα: "the staff was nice"
Πλεονεκτήματα: "The food was delicious and the meals spaced reasonably. The movie selection was very extensive. The crew was readily available for most issues that cropped up."
Μειονεκτήματα: "An elderly disabled passenger was allowed to seat in closed off seating and store her canes under her seat causing them to jut out into the aisle. As she required a wheelchair to get on and off the plane they should have reseated her somewhere with more leg room and easier access to the restrooms"
Πλεονεκτήματα: "The crew was very attentive"
Μειονεκτήματα: "The flight was a bit delayed. Overall a good experience!"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Uncomfortable seats - especially for business"
Μειονεκτήματα: "Seating space are cramped."
Μειονεκτήματα: "Food was awful! In a 7:30 hour flight just one small meal and one bar for breakfast! They ran out of tomato juice the first round and there was only one round of drinks in the whole flight!!"
Πλεονεκτήματα: "Service was excellent!"
Μειονεκτήματα: "On time, courtesy courtesy was second to none!!"
Μειονεκτήματα: "No food, and no entertainment. An older airplane"
Πλεονεκτήματα: "The seats were comfortable and they gave enough food and water."
Μειονεκτήματα: "We did on line check in, printed the tiket, and they decided to reprint it, and it never work, every time that we used this re-printed ticket doesn't work, we needed to call many time the staff, and in the baggage drop off constantly said that our baggage hast over weigth without weigth it, the scale said another thing, I have the impresion that they were pushing for extra-weigth pay."
Μειονεκτήματα: "Iberia airlines, operating for BA, refused to honor the tickets we had bought via Airfare .com. Would not let me fly!!!!!!! After several hours they found a way to put us on a later flight--got in late, had to stay overnight in Orlando. Don't understand!!!! Wife and I are in 70's--spent 22 hours trying to get home!!!"
Πλεονεκτήματα: "plane was awesome"
Μειονεκτήματα: "ran out of food options for the back of the plane...staff was rude when I asked for some pretzels or bread since they didn't have any more meatless options"
Μειονεκτήματα: "We arrived over an hour early to bag check for our flight, stood around for 30 minutes while the staff chatted, and then when they finally started checking bags, we were told our flight was already closed. When we said we'd been waiting they called us liars and forced us out of the line. We had to stay in Paris 2 more days."
Πλεονεκτήματα: "Service was good."
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Μειονεκτήματα: "flight was cancelled and they abandoned us"
Πλεονεκτήματα: "The food was great and the crew were courteous Overall the service was good"
Μειονεκτήματα: "Boarding was a bit unorganized for world class flyers"
Μειονεκτήματα: "they lost my luggage"
Πλεονεκτήματα: "Boarding was on time, quick and easy. We were not delayed by much and time was made up in air. I had an empty seat next to me. Crew were friendly, fun, helpful and attentive."
Πλεονεκτήματα: "staff was pleasant left on time arrived early"
Μειονεκτήματα: "all the wasted cups. etc paying for seats"
Πλεονεκτήματα: "Very incredible from check in, flight and service! Well done"
Μειονεκτήματα: "Cancelled with no opportunity to rebook. I missed my entire trip!"
Μειονεκτήματα: "That they would not cancel the flight two days prior"
Μειονεκτήματα: "The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness."
Μειονεκτήματα: "The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad ."
Πλεονεκτήματα: "The entertainment was ok."
Μειονεκτήματα: "The staff was rude and ignored me and the person who sat next to me drinks we ordered (just simple water and a coke). They offered a variety of meal options, yet when they got to me they said they only had a beef option so i had no other choice but when they went to the person behind me they had dif"
Πλεονεκτήματα: "I notified the crew that I would have a very short time upon arrival in Madrid to catch my connecting flight to Santiago. They transferred me to a seat close to the front so I could disembark faster. That allowed me to reach the gate as the boarding began."
Μειονεκτήματα: "The company handling the check-in for Iberia is inept. The line reserved for baggage drop-off was used to prioritize check-in for a large group, making the benefit of online check-in meaningless! Also, the supervisor who intervened on my check-in issue lacked basic customer service skills!"
Μειονεκτήματα: "More leg room"
Μειονεκτήματα: "The transfer in Madrid was ridiculous. They could not find a bus to transport passengers and no one had any clue."
Πλεονεκτήματα: "The food, the crew, the entertainment."
Μειονεκτήματα: "It was an excellent flight!"
Πλεονεκτήματα: "Food was pretty good."
Μειονεκτήματα: "Phone chargers did not function"
Μειονεκτήματα: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Μειονεκτήματα: "Online check in didn’t work."
Μειονεκτήματα: "The aircraft was not full. Passengers were staggered, but not staggered enough. People were assigned aisle seats (normally a good thing), but the person in front of me kept her seat fully reclined, squashing me in and making the 10 hr flight most uncomfortable. No soap in one of the lavs"
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "My airfare includes baggage with the receipt yet the agent at check in said I had to pay for luggage and I didn’t book with them directly. Low service level."
Μειονεκτήματα: "We we’re delayed 3 1/2 hours causing us to miss our flight to San Sebastian. That, in turn, caused us to miss our check in for our hotel that we had already paid for so we ended up spending $300 on nothing."
Πλεονεκτήματα: "The movie/tv selection was extensive"
Μειονεκτήματα: "I’ve never had such a bad meal on a plane. I don’t expect fine dining but I felt sick to my stomach afterward. My flight sat in by the tarmac for an hour. I only made my connection because that flight was also an hour late. Boarding was really chaotic."
Πλεονεκτήματα: "It was my first flight with Iberia - I was very pleased with the entire experience."
Μειονεκτήματα: "We had to walk onto the tarmac and climb up stairs to board the plane carrying our luggage and small child."
Πλεονεκτήματα: "Flight time"
Μειονεκτήματα: "That I fly in Tourist"
Πλεονεκτήματα: "Great deals and nice crew! Patient and helpful."
Πλεονεκτήματα: "The business class seat was extremely comfortable."
Μειονεκτήματα: "The touch-screen was very difficult to navigate. It didn't respond very well when touched."
Πλεονεκτήματα: "Short flight and on time"
Πλεονεκτήματα: "Relatively cheap flight"
Μειονεκτήματα: "Zero legroom. My legs were in aisle."
Πλεονεκτήματα: "On time, Very professional crew."
Μειονεκτήματα: "Could not do online check-in."
Μειονεκτήματα: "It was hard to find where to go in the Madrid airport.and arrived only just in time to the check in. I was singled out before getting on the plane to be frisked, etc. One said there was something written on my boarding passes that was an alert. I am a 64 year old woman traveling alone....no plans for anything bad to be sure!"
Πλεονεκτήματα: "Service, food, plane cleanliness and quality of entertainment."
Πλεονεκτήματα: "Seats in the first flight were very tight"
Μειονεκτήματα: "No space for the legs!"
Πλεονεκτήματα: "I loved the Madrid airport!! Iberia out of Madrid is lovely."
Μειονεκτήματα: "On time, food is ok."
Μειονεκτήματα: "Missed my flight while waiting on a wheelchair. The lady was rude and yelling at customers because she didn't have what she needed to do her job."
Μειονεκτήματα: "Missed connection from Chicago. International connections need more time to complete"
Μειονεκτήματα: "No body let me know that my connecting flight had been canceled, even though they knew before my previous flight landed. Not many options for getting to my destination. Had to change airports and didn’t offered much help with that."
Μειονεκτήματα: "I didn't have any video for over two hours. I had to speak to 4 different crew members to get them to reset my monitor. They were not very friendly."
Πλεονεκτήματα: "Crew was very nice and accommodating to the fact that I didn't speak too much Spanish"
Μειονεκτήματα: "I wasn't sure my chicken was cooked. There was enough other good anyway, I wasn't hungry."
Πλεονεκτήματα: "Absolutely nothing."
Μειονεκτήματα: "Absolutely everything. I paid for a seat only to get bumped to the very back of the plane. I waited in line for 30 plus minutes to talk to a gate agent who just ignored everyone in line. Their service is worse than United. You get what you pay for. I will never fly with these clowns again. And I want my $33 back for the seat I didn't get!!!!!"
Μειονεκτήματα: "There was no complimentary water or beverages"
Μειονεκτήματα: "Despite seeing a crew bring 3 pieces of luggage to the plane, since the cargo was closed they turned around and 1 of those was my luggage which arrived a day later. The flight was late departing and then required to circle the airport and then the luggage did not make it."
Μειονεκτήματα: "Staff was not friendly"
Πλεονεκτήματα: "Boarding was efficient"
Μειονεκτήματα: "Crew and service personnel were rude, Food was bad, entertainment was none existent! Very long flight without entertainment and rude service"
Μειονεκτήματα: "Seats are extremely uncomfortable for a long flight. The food was not good. I tried to upgrade and was told I needed to buy a new ticket. The were plenty of seats available for an upgrade. Will not be flying Iberia again!!!"
Μειονεκτήματα: "We paid $30 each way for extra legroom, but our seats did not provide it, and there were no empty seats available in the appropriate rows to correct the error. As happened before the airline pleaded a "change of aircraft" with no extra legroom seats. We were somewhat accommodated by being re-seated in the middle section with an empty seat between us, but this was not what we preferred or needed."
Πλεονεκτήματα: "So refreshing an experience after AA: Iberia's Airbus was clean, their staff efficient, and professional, and electronic updates were provided at every connection! WOW!"
Πλεονεκτήματα: "great leg room and food"
Μειονεκτήματα: "I was told i would be able to book my seat 24hrs before my flight. I was on the phone while i was on vacation trying to do so and was told it wasn't possible after 4 hours going back and forth with them."
Μειονεκτήματα: "We ended up flying to Paris on Air France because it was the only flight left after RAM screwed us over. Cost me $1800 dollars and no chance to retrieve my money back unless someone sends me a letter saying someone screwed up. Need help please!"
Πλεονεκτήματα: "On-time with excellent service. Clean."
Μειονεκτήματα: "TV/movie screen was not working."
Πλεονεκτήματα: "Crew were great. On time. Smooth"
Μειονεκτήματα: "Check in gave my wife 2 seats on Madrid to Dusseldorf flight plus 1 for myself. On connecting flight from Dusseldorf to San Francisco she only gave a boarding pass to my wife so we had to scramble when we got to Dusseldorf to have AirBerlin resolve the issue."
Μειονεκτήματα: "I paid more to make sure I would have a shorter trip from Tucson to Paris, with only one connection and a less than 2 hour connection in Dallad. Yet, I was in Dallas from 3pm until 8:30pm with my 3 year old who was exhausted and hungry. I guess it was not worth paying more for a short connection."
Πλεονεκτήματα: "The crew members where very helpful throughout the flight with whatever I needed."
Μειονεκτήματα: "The fact that everything costed more money."
Πλεονεκτήματα: "My family (four of us) flew FinnAir (Iberia) to Madrid and back and found the service outstanding. The flight crews were top notch, the takeoff and landings were smooth and even, as were both flights, the food was fine, the entertainment was great, and the seats were roomy and comfortable. Overall, a superior experience to any U.S. airline I have ever flown. I would fly them again any time. Five stars."
Μειονεκτήματα: "On the return flight from Madrid, we ended up having to board the plane from the tarmac, which was interesting. I can remember decades ago when that was done, but it was a first for us. We checked our luggage, so it was no problem for us, but some passengers had to lug big carry-on suitcases up those staircases. I'm not sure what passengers with disabilities had to do to board. I don't think it was the airline's fault, but it was a little out-of-the ordinary."
Πλεονεκτήματα: "It felt like a top airline, fast boarding, great service."
Πλεονεκτήματα: "Seats were slightly more comfortable than Ryanair."
Μειονεκτήματα: "Not making us bounce between gates 3 times because they didn't know where the plane was going."
Μειονεκτήματα: "Last minute switched plan causing much discomfort and confusion."
Πλεονεκτήματα: "The crew was nice and friendly."
Μειονεκτήματα: "The plane was extremely dirty, almost disgusting!"
Πλεονεκτήματα: "Poor service, staring from punctuality. 3 and a half delay without any explanation until all passengers pressured the staff and we were told that it was due to aircraft malfunction. The staff were very unfriendly when asked about information regarding the cause of the delay."
Μειονεκτήματα: "Change management and train staff. The Barcelona airport was in very poor state, without air conditioning and restrooms in very poor state."
Μειονεκτήματα: "The flight was an hour late with no announcements made in the terminal"
Μειονεκτήματα: "Carry on policy is ridiculous"
Μειονεκτήματα: "The plane was late. The bus to the terminal was insufficient. The luggage was horribly late."
Πλεονεκτήματα: "I slept comfortably. Great take off and landing."
Μειονεκτήματα: "Charles de Gaulle airport"
Πλεονεκτήματα: "Quick flight"
Μειονεκτήματα: "Had to exist and renter via departure and go through security again because there was no direct transfer, it was horrible having to go through security again."
Πλεονεκτήματα: "Quick, cheap, and convenient"
Μειονεκτήματα: "Like riding a park bench through the sky"
Πλεονεκτήματα: "The crew is great"
Μειονεκτήματα: "The seats doesn’t move forward nor backwards"
Πλεονεκτήματα: "Good timing, efficiency"
Μειονεκτήματα: "A bit late getting underway but flight crew courteous, plane clean, deboarding efficient. Overall, reasonably comfortable efficient budget airline"
Μειονεκτήματα: "Not even free water for guests. On a two hours flight bot very comfy."
Μειονεκτήματα: "Huge delay and very disorganized boarding"
Μειονεκτήματα: "Did not get to this flight due to cancellation from the initial flight"
Πλεονεκτήματα: "Boarding was good, crew was great. Seats were comfortable. I dropped my cell phone on the plane when I left and the stewardess held it for me. Absolutely saved my night and I’m so grateful to her. All my information about my apartment were on it. I’m not sure what I would have done had it been lost."
Μειονεκτήματα: "The coffee wasn’t free."
Πλεονεκτήματα: "Punctuality and safety"
Μειονεκτήματα: "Food options are very limited"
Πλεονεκτήματα: "Short flight and pilot seemed very comfortable during turbulence"
Μειονεκτήματα: "Apparently congestion at Barcelona was the reason. The gate crew are clueless and not helpful. I was struggling to understand what was going on. Kayak was showing delayed flight and neither crew or veuling website was getting updated.."
Πλεονεκτήματα: "The flight was OK"
Μειονεκτήματα: "It was delayed almost one hour."
Πλεονεκτήματα: "The flight actually got me to my destination"
Μειονεκτήματα: "I asked for priority boarding at the counter since I’m pregnant which they agreed to. They advised me to wait for the priority announcement to board first. That did not happen. They simply let everyone on at once causing a stampede. Flight was delayed. Flight had no AC until almost take off. Smallest amount of legroom I’ve ever had in my life."
Πλεονεκτήματα: "Comfortable seats"
Μειονεκτήματα: "It was delayed with no reason and I missed my check in. I specifically purchased this flight vs the one at 10 pm to not miss check in. Ugh! 20 euro late fees. So, I paid more for the flight (because the 7pm was more than the 10 pm) and now I have to pay a late fee to check in. On top of that, I paid an additional service fee by booking though FlightNetwork and they did not book my checked luggage like the price breakdown said. It’s been terrible and a waste of time and money."
Μειονεκτήματα: "It got deleyed i missed a bus because of that. It goy delayed because of a error with some luggage from other flight thatbwas sent to that flight."
Πλεονεκτήματα: "Quick flight and good service"
Μειονεκτήματα: "Cheap flight but odd that we always take a shuttle from plane to airport"
Πλεονεκτήματα: "Price Allocated more leg room On time departure"
Πλεονεκτήματα: "I was super tired and fell sound asleep before we even took off. When I woke up they were providing beverage service and the attendant was so sweet and quietly asked if I felt okay. I found that to be so sweet and like they were genuinely concerned."
Πλεονεκτήματα: "Comfortable chairs, clean airplane"
Μειονεκτήματα: "Flight attendant had a bit of an attitude. Bad day, perhaps."
Πλεονεκτήματα: "Good cheap no frills price"
Μειονεκτήματα: "Having to stand in line for almost one hour to board.Would have been better to let us remian seated instead of calling us so early."
Πλεονεκτήματα: "Quick and easy, no frills, cheap flights, on time, great between Euro countries but not beyond. Newer airbusses with comfortable seats for short flights not long flights. just make sure you don't check bags, just carry on size. clean and cheap and easy, but don't expect more."
Πλεονεκτήματα: "It was affordable and the seats were comfortable enough. Can't recline, but I was only on the flight for an hour."
Μειονεκτήματα: "Baggage fee, seat fee (if you want to choose your seat), and food wasn't free."
Πλεονεκτήματα: "Short 2 hour flight"
Μειονεκτήματα: "Much too small space. Felt like a sardine."
Πλεονεκτήματα: "Good price, on time, comfortable seat, crew was friendly both at boarding and on plane."
Μειονεκτήματα: "The only thing i didnt like was that when we boarded, we got on a bus to take us to the plane. I had paid extra for priority boarding and seating but i ended up being one of the last people on the plane. It did not end up being an issue because there was plenty of ovwrhead space for my carryons but it could have been. Wifi would also be nice. Even if i had to pay wxtra for it."
Πλεονεκτήματα: "Very cramped, slow and luggage lost."
Μειονεκτήματα: "Very cramped, slow and luggage lost."
Μειονεκτήματα: "Seats were so small we could hardly fit. Airplane was extremely hot inside. No leg room at all for 5he middle seat and window seat passengers."
Μειονεκτήματα: "The flight was unable to take off on time, which they did not communicate until after boarding. All of the passengers had to sit on the plane on the tarmac and wait an hour until we were able to take off."
Πλεονεκτήματα: "Plane was clean and adequate seating"
Μειονεκτήματα: "Plane was scheduled to leave at 8:15 and suddenly was changed and we left at 7:45. Flight attendants then forced us to check our small carry on items despite being told they were for a wedding the next day. Subsequently the bags were lost and then found four days earlier. Fortunately, we found our baggage but had to improvise for the wedding. Airport lost and found said that happens all the time with Vuelling and a baggage claim stub should just be discarded as worthless."
Πλεονεκτήματα: "It was fast"
Μειονεκτήματα: "A bit cramped in seating"
Πλεονεκτήματα: "Professional, clean aircraft. Overall very good."
Πλεονεκτήματα: "Crew is good."
Μειονεκτήματα: "The plain was late for 1:40 minutes and they lost my luggage again."
Πλεονεκτήματα: "The crew was polite and boarding was efficient"
Μειονεκτήματα: "Security at the airport"
Μειονεκτήματα: "I was forced to check in my carryon bag because it was over 3 kg. So I checked in my baggage two full hours before departure and the layover was three and half hours. There should be no reason why my bag didn't make it on the plane and yet it did not make it on."
Μειονεκτήματα: "The airplane seemed very old, worn, and tired. This makes us feel less safe."
Μειονεκτήματα: "I called Vueling to see if I needed to pay for my stroller and he said yes. When I got to the counter I was told that I didn't have to pay for the stroller. So I asked for my money back and they said no. That was B.S."
Πλεονεκτήματα: "Quick, easy, cheap"
Μειονεκτήματα: "No drinks or food offered, no entertainment."
Πλεονεκτήματα: "Everything was ok, there was no food or entertainment but it was a short flight so I wasn't expecting much"
Μειονεκτήματα: "I had no complaints"
Πλεονεκτήματα: "New aircraft"
Μειονεκτήματα: "Limited food options, no entertainment of any sort"
Πλεονεκτήματα: "Friendly service -- free gate check, and a free upgrade so that my partner and I could sit together :D"
Πλεονεκτήματα: "Flight was cheap"
Μειονεκτήματα: "Flight was delayed, then they de boarded at the wrong terminal and for 1hr didn't let us leave the terminal, then we had to go through security to leave the airport. Collosal fail!"
Μειονεκτήματα: "Chairs are uncomfortable It was hot during the flight"