Πλεονεκτήματα: "Friendly crew, comfortable seats, good boarding process!"
Πλεονεκτήματα: "The crew was very friendly and welcoming"
Μειονεκτήματα: "The boarding process was pretty terrible and disorganized"
Μειονεκτήματα: "Don’t delay flights that messed my return"
Πλεονεκτήματα: "The crew was amazing"
Πλεονεκτήματα: "The entertainment was ok."
Μειονεκτήματα: "The staff was rude and ignored me and the person who sat next to me drinks we ordered (just simple water and a coke). They offered a variety of meal options, yet when they got to me they said they only had a beef option so i had no other choice but when they went to the person behind me they had dif"
Μειονεκτήματα: "The airline accepted our checked baggage, although they already knew that it would not make it to our final destination (Marrakech) on the same day that we would arrive. We had to pay, out of our own pockets, for the inconvenience. Apparently this happens a lot, and it happened to our entire plane"
Μειονεκτήματα: "Infotainment system"
Πλεονεκτήματα: "I notified the crew that I would have a very short time upon arrival in Madrid to catch my connecting flight to Santiago. They transferred me to a seat close to the front so I could disembark faster. That allowed me to reach the gate as the boarding began."
Μειονεκτήματα: "The company handling the check-in for Iberia is inept. The line reserved for baggage drop-off was used to prioritize check-in for a large group, making the benefit of online check-in meaningless! Also, the supervisor who intervened on my check-in issue lacked basic customer service skills!"
Μειονεκτήματα: "Mucho frío y baños muy sucios."
Μειονεκτήματα: "Crew was friendly to some people and completely ignored others, or at least me. Not sure if they knew Passenger status or what."
Πλεονεκτήματα: "The food included veal."
Μειονεκτήματα: "Departure was 1 hour delayed."
Μειονεκτήματα: "Toilets were extremely dirty. Impossible to use"
Πλεονεκτήματα: "We almost lost the flight because of long lines at customs and the crew waited for us and let us board the airplane."
Μειονεκτήματα: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Πλεονεκτήματα: "Quick boarding"
Μειονεκτήματα: "The lack of water offers during the flight"
Πλεονεκτήματα: "Good entertainment options, Good food options, Pleasant staff and flight attendants"
Μειονεκτήματα: "Seats were not as comfortable as the ones on the British Airways flight I took from NYC to Rome."
Πλεονεκτήματα: "They made up time on the flight"
Μειονεκτήματα: "This was already a makeup flight and it wasn’t efficient enough to help me"
Πλεονεκτήματα: "no stress, the crew was professional"
Μειονεκτήματα: "all good"
Πλεονεκτήματα: "The business class seat was extremely comfortable."
Μειονεκτήματα: "The touch-screen was very difficult to navigate. It didn't respond very well when touched."
Μειονεκτήματα: "Few movies. Not good food options"
Πλεονεκτήματα: "Short flight and on time"
Μειονεκτήματα: "Barcelona to Madrid... got the TB section. Chorus of coughers in these days."
Πλεονεκτήματα: "Pilot advised passengers of a flat tire in order to be prepared for ground crew and firefighters to inspect the mishap."
Μειονεκτήματα: "Baggage size for carry on luggage changed from BA to Iberia aircraft."
Πλεονεκτήματα: "Easy boarding On time Very organized"
Πλεονεκτήματα: "seat is comfort"
Μειονεκτήματα: "It was hard to find where to go in the Madrid airport.and arrived only just in time to the check in. I was singled out before getting on the plane to be frisked, etc. One said there was something written on my boarding passes that was an alert. I am a 64 year old woman traveling alone....no plans for anything bad to be sure!"
Πλεονεκτήματα: "The discomfort of the cramped seating overshadows everything"
Μειονεκτήματα: "This was the 3rd time I had to take Iberia coach in Europe in 4 week. As horrible as the first 2 times. The rows are too close to each other. I can not sit straight. My knees hit the seat in front of me. I was not the only one measuring more than 6 feet. Other men equally were obliged to sit sort of diagonally. It a real torture. Horrible. Never again."
Πλεονεκτήματα: "Service, food, plane cleanliness and quality of entertainment."
Πλεονεκτήματα: "The plane from Nashville was over an hour late so the flight was changed from Nashville-Philadelphia-London-Rome"
Μειονεκτήματα: "Missed my flight while waiting on a wheelchair. The lady was rude and yelling at customers because she didn't have what she needed to do her job."
Πλεονεκτήματα: "Very nice crew"
Μειονεκτήματα: "Couldn't check in online and couldn't get my boarding pass to my second flight through Iberia, had to do it at Madrid and it was very inconvenient."
Πλεονεκτήματα: "Landing was perfect"
Μειονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "Food, entertainment (great monitors), new cabins."
Πλεονεκτήματα: "Very limited - no vegetarian option. Was not enough quantity. No snacks in between"
Μειονεκτήματα: "There was no complimentary water provided"
Μειονεκτήματα: "Very pleased with overall service and hospitality"
Πλεονεκτήματα: "Good deal and good service!!"
Μειονεκτήματα: "Not very Organized at boarding!!"
Πλεονεκτήματα: "Fast and clean. Smooth ride."
Πλεονεκτήματα: "Check in and flight were excellent. Didn't use food service."
Μειονεκτήματα: "Iberia is not good at boarding"
Πλεονεκτήματα: "My flight boarded easily, and left on time. The seats were comfortable, the food included a hot meal for dinner, and the entertainment available was varied. We even landed in Madrid a little early. Traveling is always trying, especially in coach. The Iberia experience was very pleasant."
Μειονεκτήματα: "Nothing really stands out unless you want to make coach like 1st class for the same price"
Μειονεκτήματα: "arrival and departure times, overall service"
Πλεονεκτήματα: "I liked the cabin crew, Iberia has the most beautiful bears on board! So handsome guys on beard!!!!!!!"
Πλεονεκτήματα: "The staff were extremely friendly and courteous. The flight was very smooth."
Πλεονεκτήματα: "on time, nothing stands out"
Μειονεκτήματα: "couldn`t choose my seat"
Πλεονεκτήματα: "My rerun flight was overbooked so they had to find another flight for me and one other in my group of 4. Nothing was offered to make up for the inconvienience. They did manage to find a direct flight that departed s couple hours later."
Πλεονεκτήματα: "The crew was very nice. Madrid is always a great airport and Iberia is it's top airline."
Μειονεκτήματα: "Entertainment opitions weren't great. Crew service with beverages didn't come around nearly as much as a company like Lufthansa or United, etc."
Πλεονεκτήματα: "Crew was courteous and friendly. They provide great customer service."
Μειονεκτήματα: "Food choices limited. Entertainment limited. Seats are very tight. Not very comfortable."
Μειονεκτήματα: "I got fever after I boarded the flight. After the lunch/dinner , probably 30 mins after it I asked for Hot water or some hot tea as I was feeling cold. Both the flight attendants told me the service is closed. If this is your hospitality, ba**s to you from next time."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "Flight crew was great. Enough leg room"
Μειονεκτήματα: "Seats that recline"
Πλεονεκτήματα: "Very kind and helpful crew"
Μειονεκτήματα: "Boarding process with a wheel chair passenger should be better organized"
Μειονεκτήματα: "One hour late + operates by an Estonian company"
Πλεονεκτήματα: "The crew was excellent, the flight was comfortable however the boarding process was a bit disorganized but I’m pretty sure that was an airport issue"
Πλεονεκτήματα: "The cabin crew was very good. The check in process was tough but the representative was nice."
Μειονεκτήματα: "The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer."
Μειονεκτήματα: "Seats are really small and stick together, super uncomfortable for more than 2h"
Μειονεκτήματα: "The bag drop process is confusing and the people working the counters are unresponsive and rude."
Πλεονεκτήματα: "Smooth take off and landing."
Πλεονεκτήματα: "The crew was very nice. All smiles"
Μειονεκτήματα: "We give our tickets to board and they tell us we have to put our purse backpack in our suitcase. Why? Really we are boarding. Of course it didn’t fit so we are charged 60 euros!! Per bag !! There are five of us so 300 euros. It’s no better than extortion. Then we pay and give our tickets and wait."
Πλεονεκτήματα: "Flight departed 2.5 hours late. No compensation vouchers issued at the gate, but snacks and drinks were provided free on board, which was a welcome gesture."
Μειονεκτήματα: "Lack of updates regarding the flight delay was frustrating."
Μειονεκτήματα: "Free refreshments"
Πλεονεκτήματα: "Seats were comfortable. Crew neither friendly or unfriendly."
Μειονεκτήματα: "Leave on time and give free of charge a glad of water or a juice to the passengers."
Μειονεκτήματα: "Better coordination for boarding"
Μειονεκτήματα: "Flight was late leaving, boarding was unorganized. Stood on the tarmac for 20 minutes waiting to enter the rear door and then turned around to enter the front door."
Πλεονεκτήματα: "the crew was nice"
Μειονεκτήματα: "the chairs are not very comfortable"
Πλεονεκτήματα: "Decent legroom and space to spread out."
Μειονεκτήματα: "Some entertainment options would be welcome."
Πλεονεκτήματα: "Clean, functional, fun"
Μειονεκτήματα: "Nothing really, it is very good value for money"
Πλεονεκτήματα: "Friendly crew."
Πλεονεκτήματα: "Amazing timely departure and super fast luggage!"
Μειονεκτήματα: "Boarding process always painful. Not sure why they always take passengers in an uncomfortable standing only zone and still make them wait."
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Friendly crew, arrived 40 minutes early."
Μειονεκτήματα: "Seat wouldn’t recline."
Μειονεκτήματα: "Seats are very small. Luggage space limited."
Πλεονεκτήματα: "the entrance from front and back"
Μειονεκτήματα: "Felt like we were being herded like cattle"
Πλεονεκτήματα: "On time, great price."
Μειονεκτήματα: "Boarding call announcer was very soft spoken, we could not tell who was supposed to be queuing up."
Πλεονεκτήματα: "My bag was added to the hold with no extra cost The crew was really polite and kind"
Μειονεκτήματα: "The flight was delayed about half and hour. The plane was dirty, remainings of food on the floor from previous flights."
Μειονεκτήματα: "The terminal was vary fare, no one to ask you supposed to keep some body at main terminal to guides us where to , I should say every body suffered today"
Πλεονεκτήματα: "I liked the price of my flight."
Μειονεκτήματα: "The flight was delayed over an hour and there was no update on the app to indicate it. A lot of time wasted waiting in the airport and a very late arrival in Manchester."
Πλεονεκτήματα: "Timely departure, easy seating, friendly staff."
Μειονεκτήματα: "Snacks packs were tough to eat. Greasy tapas."
Πλεονεκτήματα: "Won’t ever fly with easy jet"
Μειονεκτήματα: "I wasn’t well and not fit to fly at 6 pm bst but easyjet asked for £300 to fly the next available flight just pathetic"
Πλεονεκτήματα: "Ok everything"
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Μειονεκτήματα: "Per the airline, passengers are allowed 1 personal item such as a purse or computer bag PLUS 1 carry on that falls within size parameters. When my daughter and I went to board we, along with several other passengers were pulled aside. We were told that our personal item had to be placed into our carry on or we would need to pay Eu60 to check a bag each. There was not enough time before flight to get someone in charge to talk to so we paid to check 2 bags."
Μειονεκτήματα: "Rude boarding crew."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Checkin with speedy boarding very annoying. No clear markings for speedy boarding. Unclear where to stand in line, especially if you come later after speedy boarding started already. In flight the crew started relatively late with bistro service - loads of waiting time. Reserved seat in first row but could store luggage only far back, so the advantage of first row and first out completely disappeared"
Πλεονεκτήματα: "Level of service and staff's friendliness. Great value for money."
Μειονεκτήματα: "They could use a jetway instead of having passengers go up and down stairs."
Πλεονεκτήματα: "Okay, two+ hour mechanical delays happen... But might you not offer a free coffee and cookie to smooth things?"
Μειονεκτήματα: "See above...,,......................................"
Πλεονεκτήματα: "I liked the kindness and the helpfulness of the personnel, the ground and the cabin staff. Clay"
Πλεονεκτήματα: "Plane was OK for a low cost"
Μειονεκτήματα: "I was extremely annoyed that despite carrrying a luggage that fit the specs I was forced to check it because the overhead space was full. When I boarded I realized that there was plenty of space. In fact on the space over our heads (row14) there was space throughout the flight"
Μειονεκτήματα: "Chairs are broken"
Μειονεκτήματα: "Horrible customer service."
Μειονεκτήματα: "Every thing"
Πλεονεκτήματα: "Very efficient, on-time, security at Gatwick is MUCH faster and more efficient than Heathrow."
Πλεονεκτήματα: "Always fly wel on easyjet!"
Πλεονεκτήματα: "Clean plane,easy boarding,"
Μειονεκτήματα: "No food, no drink, no entertainment"
Πλεονεκτήματα: "Loved the new plane. It was a good flight overall"
Πλεονεκτήματα: "Excellent food and service!"
Μειονεκτήματα: "There was no entertainment!"
Πλεονεκτήματα: "Kind crew, easy boarding and comfortable flight."
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "I had to pay 120 euro to check two bags at the gate when everyone else was getting it free"