Μειονεκτήματα: "Rude crew. Dirty plane."
Πλεονεκτήματα: "Crew was nice and friendly"
Μειονεκτήματα: "The economy seats in an A321 are uncomfortable and there is very limited legroom."
Πλεονεκτήματα: "Crew from GNV to ATL was very pleasant."
Μειονεκτήματα: "On time departure to ensure that I was able to catch connecting flight instead of missing it and being placed stand by on the next available flight."
Πλεονεκτήματα: "Good to have on board internet"
Μειονεκτήματα: "Quicker boarding of passengers."
Πλεονεκτήματα: "Flying Delta’s always a treat after our KLM connection. Everything is better! The staff in particular are always outstanding in comparison. Great job guys! :-)"
Μειονεκτήματα: "Really not much. A few more media entertainment options perhaps."
Πλεονεκτήματα: "Excellent crew and clean aircraft"
Μειονεκτήματα: "My suitcase was broke at some point and also items in my suitcase."
Πλεονεκτήματα: "Issac was amazing!! Best flight attendant I’ve had in years."
Μειονεκτήματα: "Nothing. My experience was fantastic."
Πλεονεκτήματα: "New plane, charging stations"
Πλεονεκτήματα: "I like that I arrived at my destination safely."
Μειονεκτήματα: "My allergies were bothering me due to the airlines allowing animals to travel as passengers, in this case a rabbit. I am very allergic to animals. My breathing was compromised."
Μειονεκτήματα: "No problems at all!"
Πλεονεκτήματα: "Lots of leg room, smooth flights and plenty of notification of any upcoming turbulence. Delta did fantastic with keeping everything from check-in to landing friendly and professional. Will definitely fly again"
Μειονεκτήματα: "Flight was cancelled after multiple delays and waiting 8 hours"
Μειονεκτήματα: "Let was a typical flight. About all you can hope for is that it is on time. That makes it excellent."
Πλεονεκτήματα: "Arrived on time and smooth flight though it was completely full"
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "Very small plane"
Πλεονεκτήματα: "I love flying Delta. We left on time and even landed about 20 minutes early and all our baggage was at baggage claim by the time we got there. There is also a great amount of tv/movie options to choose from on board. The flight went by so quickly."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Cramped not much leg room"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Business class seats were short whdn lay flat. Metal footrest at the end made it uncomfortable to hang feet off the end. Little privacy"
Μειονεκτήματα: "No chicken sandwich."
Πλεονεκτήματα: "Excellent check in and boarding service"
Μειονεκτήματα: "Cleaning of the airplane could be done better"
Πλεονεκτήματα: "Early arrival"
Μειονεκτήματα: "Seats still tight"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "Delta staff is not too friendly"
Πλεονεκτήματα: "The Delta team was very kind and accommodating to me and my baby and did all they could to make it easier for me."
Μειονεκτήματα: "Baggage drop- the line was longer for that than the security clearance! Perhaps have people pay at the kiosk for their baggage so the line moves more quickly."
Πλεονεκτήματα: "Nice flight attendants on this flight."
Μειονεκτήματα: "Mechanical repair on nose wheel"
Μειονεκτήματα: "Flight delayed 2 hrs"
Μειονεκτήματα: "Plane too warm."
Πλεονεκτήματα: "I love how attentive the crew was. Food and beverages we’re always available and I even had the chance to rest."
Πλεονεκτήματα: "Delta made the experience great"
Μειονεκτήματα: "Flight was delayed almost two hours"
Πλεονεκτήματα: "I like Delta. They are organized and professional. They treat traveler with dignity."
Μειονεκτήματα: "When I got to the airport they were not helping me to get to the right place to get my flight I lost it"
Μειονεκτήματα: "Due to waiting so long on the tarmac, I almost missed my ground connection. Also, two persons with impaired mobility were deplaned while nearly all the remaining passengers waited. It has been my experience in the past that those with impaired mobility are assisted in deplaning AFTER the other passengers have deplaned. This only makes sense. Also, baggage handling was slow compared with my previous experiences. Seemed to be a hard landing."
Μειονεκτήματα: "There is just not enough leg room for a flight that long and the seats don't recline enough to be comfortable unless you upgrade and the tickets were already overpriced."
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "Flight was on time, flight crew was kind and helpful, pilot was smooth and kept us informed of the flight status."
Πλεονεκτήματα: "I loved that the plane was equipped with televisions. I have a hard time watching a movie on my hand held device."
Μειονεκτήματα: "That an international flight didn't allow free luggage and that liquor purchased at the airport could not be consumed on the plane."
Μειονεκτήματα: "They delayed the takeoff because of catering, really over a half hour because you wanted to sell more sandwiches. So you make us late and the poor people who had connecting flight, it just does not make sense."
Πλεονεκτήματα: "Everything was just as I have come to expect -- efficient, polite, and courteous crewe"
Πλεονεκτήματα: "It was on time."
Μειονεκτήματα: "The plane was dirty and there was a lot of trash around my seat."
Πλεονεκτήματα: "Everything else fine."
Μειονεκτήματα: "Made me check my bag - even though ther was plenty of overhead bin space."
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Μειονεκτήματα: "Double booked my seat. Lost my bag."
Πλεονεκτήματα: "absolutely nothing"
Μειονεκτήματα: "no food while waiting flight cancelled and no vendors open in the airport, stood in line for 4 hours only to be told no flights available, wasn't asked if they could feed me, put me up in a hotel, absolutely no compensation for me not being able to see my son graduate in the Air Force."
Μειονεκτήματα: "I was on the way to the airport when I was notified of the 1st delay. I am sure Delta knew there were issues already and should have let me know earlier in the day. The delays kept increasing. We were offered snacks at the gate. That is it. No free drinks on the plane, no free premium movies. Very bad customer service. More explanations were needed as to the cause of the delay."
Πλεονεκτήματα: "What they offer is OK."
Πλεονεκτήματα: "The pilot came through all of the aisles in first class to personally thank us for flying with them. He took time to chat with us and answer our questions, which made me feel more comfortable about the long flight. The stewards/stewardesses were very nice and had us laughing on their welcome messages. The lay-flat seats in first class were the best. Very comfortable, and easy to fall asleep in, without disruption from other passengers who insist on keeping their reading lights on while everyone is trying to sleep."
Μειονεκτήματα: "Had to wait over 30 minutes for my bag. Crew was unpleasant at best. Seats are too narrow."
Πλεονεκτήματα: "The crew was very polite and helpful as the flight attendant was still new."
Μειονεκτήματα: "It was FREEZING on the plane."
Πλεονεκτήματα: "On time, crew was nice."
Μειονεκτήματα: "Seats are too tight. Board from the outsides in, not front to back. Windows seats in the back go first (after first class, ADA, etc), and fill the cheap seats back to front. As it is, literally everyone with an aisle seat ends up on first and overheads fill before people have a chance to know, requiring a lot of against-the-flow foot traffic and delays pushing away from gate."
Πλεονεκτήματα: "Our crew."
Μειονεκτήματα: "Flying at supersonic sound."
Πλεονεκτήματα: "The pilot’s landing was phenomenal."
Μειονεκτήματα: "The flight sat on the ground well over an hour after landing. No gate was available. Many missed their connections. Miserable."
Πλεονεκτήματα: "Everything was great"
Πλεονεκτήματα: "Good crew"
Μειονεκτήματα: "The boarding process was terrible. The boarding time changed every 5 minutes"
Πλεονεκτήματα: "The flight was mainly smooth, it was a bit delayed, but made the time up in the air so we got in on time."
Μειονεκτήματα: "I still don't know how to connect to the Wi-Fi on board. It's odd, I'm a web developer and that's my job."
Πλεονεκτήματα: "Nice aircraft once I got to Texas. From my hometown the plane was kind of old."
Μειονεκτήματα: "Well they lost my luggage after my original flight was delayed 2+ hours. Rebooked my flight but never communicated to me whether they would handle my bag transfer or if I needed to go get them myself From the baggage claim to put into the correct flight. So I had no clothes..."
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Μειονεκτήματα: "Ticket agent was rude and 3 flights later found a super sweet ticket agent but 10 hours longer to get to my destination"
Μειονεκτήματα: "We stayed one hour in the plane without any reason"
Μειονεκτήματα: "Original flight was canceled and I had to find another way back to Tampa as this flight was 30 hours after the original flight."
Πλεονεκτήματα: "I guess some of the senior crew that now do international flights don’t care much about their attitude. Some were very pleasant others looked like they were not happy to be there."
Μειονεκτήματα: "Stewardess’s not stewards could at least act like their enjoying their job."
Μειονεκτήματα: "I love it"
Μειονεκτήματα: "Flight was late arriving so boarding started 20 minutes late. The ladies at the counter did a terrible job of keeping us informed of what was going on ( saying nothing at at really)."
Πλεονεκτήματα: "Seat was comfortable"
Μειονεκτήματα: "my luggage arrived wet, nobody was responsible for it"
Πλεονεκτήματα: "The check-in was pleasant. I was treated politely, the staff was friendly and helpful."
Μειονεκτήματα: "People at the gate while boarding were quite rude."
Μειονεκτήματα: "The security check line was about a mile long at the Terminal 1, but that's not the airline's fault."
Μειονεκτήματα: "The flight and the entire process with American was just fine. What bothered me most was the rude treatment from security staff in Philadelphia. Compared to security staff overseas, the U.S. rates the lowest of the 55+ countries I've visited. It does not reflect badly on American Airlines, but it does give travelers a bad lasting impression. As an American, I'm embarrassed by their behavior."
Μειονεκτήματα: "We were not told our passports needed to have an expiration past six months of travel even though we got back before the expiration. We entered our passport info including our expiration dates and we’re given no warning. We even had our boarding passes prior to showing up at the airport. We will not use Kayak in the future and will book direct through the airline moving forward."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "We always have a good trip in American Airlines. Is better now that they have the same rate from PBI and FLL"
Μειονεκτήματα: "We will love when they have Admiral club in PBI"
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "The seats were comfy and spacious."
Πλεονεκτήματα: "Plane was clean"
Μειονεκτήματα: "Out of wraps, sandwich disappointing. Legroom bad."
Μειονεκτήματα: "The flight was five hours late leaving Phoenix due to not having a crew"
Πλεονεκτήματα: "The flights were good. The cancellation was handled poorly."
Μειονεκτήματα: "AA’s flight was canceled from Seattle to JFK. The flight was then rescheduled to Newark and then Orly. The main problem is that the change didn’t include the infant on lap ticket and ended up with 2 hours in Newark trying to rectify the situation."
Πλεονεκτήματα: "air flight attendants were really great! As well as suitcase handle, it arrived on destination after all scales, awesome"
Μειονεκτήματα: "space was small in economic class"
Μειονεκτήματα: "The seats were not as good as the ones on my BA flight to Heathrow and then Rome."
Πλεονεκτήματα: "Comfortable seats, free private entertainment, very nice to be able to charge my devices. Our pilots were great."
Μειονεκτήματα: "Still don't like that you have to pay for meals or snacks. I received two meals on my connecting South American flight. Stewards still not all that pleasant."
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Πλεονεκτήματα: "The flight was short and all went well."
Πλεονεκτήματα: "New configuration made the flight seem much shorter. Crews attention to detail, flow and timing of service made the flight feel hours shorter than normal."
Μειονεκτήματα: "Not much offered on domestic flights."
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Πλεονεκτήματα: "pretty comfortable seats"
Μειονεκτήματα: "45 minute delay from Punta Cana Flight crew lets passengers switch seats and sit wherever they want. Screaming children were put in the row in front of me, which I know they didn't pay for(and I payed extra for my seat)"
Μειονεκτήματα: "Easy direct flight. No issues."
Πλεονεκτήματα: "Crew was very friendly"
Μειονεκτήματα: "On a 10+ hour flight that you're trying to stay awake for, some sort of entertaining is near mandatory. Neither mine nor my boyfriend's TV worked. Even after the crew reset the system twice, they still didn't work."
Μειονεκτήματα: "Most disorganized boarding ever seen. cabin crew disengaged. food average."
Πλεονεκτήματα: "*Kosher* meals are always better than regular meals on AA. Served first and meals are fuller and of higher-quality (on AA, at least)."
Πλεονεκτήματα: "That we flew over the Atlantic safely. Pleasant enough crew."
Μειονεκτήματα: "Very old airplane , the ones with a screen TV in the middle of the airplane."
Πλεονεκτήματα: "Not a lot to like"
Μειονεκτήματα: "Plane was old - no power at the seats, no in flight entertainment, terrible food (at cost)"
Πλεονεκτήματα: "The smooth flight."
Πλεονεκτήματα: "Crew was excellent but it was literally the most uncomfortable plane ride I have ever been. There was even an empty seat in the middle and I couldn't sleep at all. The seats were super shOrr and the headrests sucked"
Πλεονεκτήματα: "Everything was on time"
Μειονεκτήματα: "Not enough room between seats"
Πλεονεκτήματα: "The flight was cancelled. There was not pilot"