Πλεονεκτήματα: "Very attentive staff"
Μειονεκτήματα: "I have no complaints"
Μειονεκτήματα: "More communication on the flight delay"
Πλεονεκτήματα: "Crew was friendly and efficient."
Πλεονεκτήματα: "Taco"
Μειονεκτήματα: "Taco"
Μειονεκτήματα: "Food offered in first"
Πλεονεκτήματα: "The crew was great."
Μειονεκτήματα: "More food."
Πλεονεκτήματα: "Yes, the crew was helpful and patient. The food and drinks were good."
Μειονεκτήματα: "Clarity in the PA system could be better. Too much background noise."
Μειονεκτήματα: "1.5 hour delay...no reason given!"
Πλεονεκτήματα: "I was surprised that we received two meals and constant drinks in economy. Delta definitely has better hospitality than American."
Μειονεκτήματα: "The seats were really tight between the rows. The space between the seats on the same row were typical."
Πλεονεκτήματα: "5 hours delay"
Μειονεκτήματα: "5 hours delay"
Πλεονεκτήματα: "Entertainment"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "great crew !"
Μειονεκτήματα: "i had to go through security like 3 times but was never informed why. seats could be a little more spacious."
Πλεονεκτήματα: "The crew was excellent, friendly, and efficient."
Μειονεκτήματα: "The most difficult part was boarding and deboarding due to some of the passengers not listening to the guidance of the crew."
Μειονεκτήματα: "Our itinerary was canceled"
Μειονεκτήματα: "The customs and border inspection station in Atlanta is an absolute disaster."
Μειονεκτήματα: "Seating was cramped in economy, but you get what you pay for!"
Πλεονεκτήματα: "They did get to reschedule me on both my flights, but lost my bag."
Πλεονεκτήματα: "New plane. Great movie selection. More stylish seats + bathroom. Overall very good and I think Delta has really made an effort to improve it's service. It's noticeable."
Μειονεκτήματα: "Plane felt very dry compared to others. The electrical plug outlet jams right at around your knee level. Bread was cold and rock hard (seriously, can we not come up with a good solution for this?)."
Πλεονεκτήματα: "On time this time"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Being in First Class"
Μειονεκτήματα: "Heavier food selection would be appreciated."
Πλεονεκτήματα: "Crews were nice"
Πλεονεκτήματα: "Everything on time, friendly and helpful attendants"
Μειονεκτήματα: "Why does boarding have to happen with several other flights, gets confusing. Have other flights board at a different time or from another gate far away so customers don't get confused"
Πλεονεκτήματα: "Some of the cabin attendants were friendly and helpful. Others not so much."
Μειονεκτήματα: "Even in "world business class" the pods are very small and cramped and there is no room to put a carry on bag even something as small as a headphone box. Also the business class bathroom was very small, very disgustingly dirty when we boarded (someone tried to clean it a bit) and dirty and small throughout the flight. The bathroom does not have ventilation and the toilet basically does not have any liquid for flushing!"
Πλεονεκτήματα: "Service"
Μειονεκτήματα: "Flight was late by almost 2 hours."
Πλεονεκτήματα: "Nice plane, comfortable accommodations, great crew."
Μειονεκτήματα: "There was nothing I didn’t like."
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "This is the second flight in a row in which Delta has either cancelled or rescheduled my flight at the last minute. Last time I was stranded in the Atlanta airport overnight waiting literally all night for them to return my luggage (which never came, and then was late even to my final destination). I will not be using Delta in the future."
Πλεονεκτήματα: "flight was on time..arrived early..friendly staff.."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "Plane was old flight was right on time"
Πλεονεκτήματα: "I can take an isle seat."
Πλεονεκτήματα: "Nice flight attendants on this flight."
Πλεονεκτήματα: "I needed to run real fast to the connection flight and gladly got there on time."
Πλεονεκτήματα: "Flight schedule and the various flight options with regardss to the number of departure and return flights."
Μειονεκτήματα: "Delta flight crew complacency and the lack of on board options. I flew first class and the food options were very limited. The crew also seem to have the attitude as though the passengers should be automatically understanding and satisfied. This was mostly on the return flight, an all male crew."
Πλεονεκτήματα: "Compared to previous flight - this was so much better with upgrade to first class and extra space."
Πλεονεκτήματα: "Crew"
Μειονεκτήματα: "Boarding process"
Πλεονεκτήματα: "All that one would want."
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Μειονεκτήματα: "The flight was over an hour late arriving ATL at gate after our original connection had departed. We had to change to later flight from ATL to JAX."
Πλεονεκτήματα: "Good heads up to turbulence."
Μειονεκτήματα: "Weather delay"
Πλεονεκτήματα: "The stewards/stewardess were very helpful. The trip was very pleasant."
Μειονεκτήματα: "Great customer service from all staff. Mannerisms, snacks, and safety precautions."
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Πλεονεκτήματα: "Got Home !"
Μειονεκτήματα: "Waited one hour sitting on board the aircraft for it to be fueled!! That's not what you want to do when you have to get home! The aircraft should be ready! And already fueled!"
Πλεονεκτήματα: "Laura, who checked us in was extraordinarily great."
Πλεονεκτήματα: "We were on time!!!!"
Μειονεκτήματα: "I've had friendlier flight attendants"
Πλεονεκτήματα: "Entertainment was fine."
Μειονεκτήματα: "Food variety for lactose intolerant. Crew was bare able."
Πλεονεκτήματα: "Left on time. Boarded easily and arrived early"
Μειονεκτήματα: "Flying :)"
Πλεονεκτήματα: "People were nice."
Μειονεκτήματα: "I didn't like having my seat assigned at the gate. I booked this flight months ago, but yet somehow I got the very last row of the plan. Which is the noisiest location with the least amount of room. On the flight back they put me in the second to last row, even though there were about 10 seats empty scattered throughout the plan. Made no sense to me."
Πλεονεκτήματα: "Flight was cancelled and could not be rescheduled until the 17th causing me to loose 10 days of pay at work costing me 4700usd."
Μειονεκτήματα: "Klm is the best, even on a 40min they served small breakfast."
Πλεονεκτήματα: "Comfort"
Μειονεκτήματα: "Internet"
Πλεονεκτήματα: "The crew was very kind"
Μειονεκτήματα: "Still don’t have my luggage yet"
Μειονεκτήματα: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Slow in refuelling, got us delayed for 40-"
Μειονεκτήματα: "Information on arrival time was not correct"
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "Ran out of business class meal. Substituted a Econ class."
Πλεονεκτήματα: "economy plus seats were nice, great movie selection, especially international movies"
Μειονεκτήματα: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Μειονεκτήματα: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Everything was good"
Μειονεκτήματα: "The KLM crew are always great serving and treating you. Well above many other airlines."
Πλεονεκτήματα: "Comfortable seat, great crew."
Μειονεκτήματα: "Flight delayed, no USB port and no entertainment"
Πλεονεκτήματα: "Crew was great, very responsive and hospitable!"
Μειονεκτήματα: "more lunch choices, especially choices without dairy products."
Πλεονεκτήματα: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Μειονεκτήματα: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Πλεονεκτήματα: "Crew were great"
Μειονεκτήματα: "Refreshments"
Μειονεκτήματα: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Πλεονεκτήματα: "Everything was smooth and effortless."
Μειονεκτήματα: "Can’t think of anything."
Μειονεκτήματα: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Πλεονεκτήματα: "KLM staff is great"
Πλεονεκτήματα: "The crew was amazing and the food was great."
Μειονεκτήματα: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Πλεονεκτήματα: "Amazing crew"
Πλεονεκτήματα: "the crew was nice"
Μειονεκτήματα: "Seat confort on long flights, leg rooms,"
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Πλεονεκτήματα: "Smooth flight."
Μειονεκτήματα: "Seat a little cramped."
Πλεονεκτήματα: "The constant smile conferred by flight attendants through the entire flight."
Μειονεκτήματα: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Πλεονεκτήματα: "The crew was really friendly."
Μειονεκτήματα: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Πλεονεκτήματα: "Light snack and complementary wine"
Μειονεκτήματα: "old screens and entertainment system leg room to small"
Πλεονεκτήματα: "Efficient crew"
Μειονεκτήματα: "Long, slow line at check in. Not many new movies or tv shows"
Μειονεκτήματα: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Πλεονεκτήματα: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Μειονεκτήματα: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Μειονεκτήματα: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Πλεονεκτήματα: "Very friendly service!"
Πλεονεκτήματα: "Good multi media access and content"
Μειονεκτήματα: "Two hours delay in the start."
Πλεονεκτήματα: "staff was fine"
Μειονεκτήματα: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Πλεονεκτήματα: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Μειονεκτήματα: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Πλεονεκτήματα: "That we didn’t crash"
Μειονεκτήματα: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Πλεονεκτήματα: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Μειονεκτήματα: "Nothing! It was all great!"
Μειονεκτήματα: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Πλεονεκτήματα: "Easy airport business"
Πλεονεκτήματα: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Μειονεκτήματα: "No complaints at all."
Πλεονεκτήματα: "Flight attendants tried their best given what they had to work with."
Μειονεκτήματα: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Πλεονεκτήματα: "Wide selection of entertainment, food was good."
Μειονεκτήματα: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "Very good flight, excellent service and good food."
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Πλεονεκτήματα: "We love the flight all the way"
Πλεονεκτήματα: "Aer Lingus crew are great. Probably some of the nicest people in the world. Lightly loaded so boarding was quick and staff were lenient about cabin baggage."
Μειονεκτήματα: "My 757 is among the oldest aircraft in service, and it shows. Noisy and every surface is well worn. Seats are substandard in the industry for a long flight. Granted the flight was lightly filled, so that made it a bit nicer."
Πλεονεκτήματα: "The crew were great ( very helpful). Comfort ?"
Μειονεκτήματα: "Plane late due to electrical failure. Manchester airport, stuck on bus because driver couldn't open the door."
Πλεονεκτήματα: "Return on investment is excellent. great ground and air crew great service all around."
Πλεονεκτήματα: "I like how they boarded the back of the plane first!"
Μειονεκτήματα: "The seats weren't as comfortable as other airlines. The food wasn't very good either."
Πλεονεκτήματα: "The crew was extremely efficient in everything they did. Beverage service was super but many of us didn't know we could get our own from the front of the plane."
Μειονεκτήματα: "The seats lean too far back and are hard to get in and out of. There's very little space for anyone in the middle seats to move, much less climb out from. Oh, it was never clear to the passengers that anyone could get up and get drinks from up front during the flight."
Μειονεκτήματα: "Food quality not good. Seat 16C, entertainment not good."
Μειονεκτήματα: "Excellent airline. Always my first choice!"
Μειονεκτήματα: "My bags didn’t make it to my final destination."
Πλεονεκτήματα: "Lunch was tasty. Crew was pleasant. Boarding was easy. Entertainment offered was excellent with a large range of things to watch/listen to. Flight was on time."
Μειονεκτήματα: "Blankets were not offered to passengers, I was disappointed by this."
Πλεονεκτήματα: "Crew and food and communication were great!"
Μειονεκτήματα: "Non dairy food options"
Πλεονεκτήματα: "Entertainment was fantastic!"
Πλεονεκτήματα: "Generally a smooth experience."
Μειονεκτήματα: "The seats are too close together. Charging for drinks is out of character for a good airline. Go back to free non-alcoholic drinks."
Μειονεκτήματα: "Delayed flight, no snacks, and staff not as friendly."
Πλεονεκτήματα: "Same comments"
Μειονεκτήματα: "Same comments"
Μειονεκτήματα: "The flight was delayed. I suggested I take another flight, they kept on saying we will not be late . Well i missed both connecting flights."
Πλεονεκτήματα: "I always look forward to flights on Aer Lingus"
Μειονεκτήματα: "Flight was good. Kayak service terriible. First time user and I’ll never use it again. Who wants to deal with a third third part. Information was not translated properly and resulted in my wife and I on separate flight."
Πλεονεκτήματα: "Well maintained and good friendly staff."
Μειονεκτήματα: "Alcoholic drinks should be free."
Πλεονεκτήματα: "US Customs and Immigration pre-clearance in Dublin allowed me to avoid filling out a landing card and dealing with long immigration lines at JFK. Very good selection of films and TV shows via on board entertainment system. Food decent."
Μειονεκτήματα: "Selection of amenities at Dublin Airport in the US pre-clearance area is poor."
Μειονεκτήματα: "I did not like how early I had to go through US preclearance before my flight...2 hours is ridiculous to have to wait at gate!"
Πλεονεκτήματα: "Price"
Μειονεκτήματα: "Online check in does not work, ever. Late boarding all 4 flights inconvenient access to boarding pass. Was required to stand in line for 30 minutes to get boarding pass for connection instead of getting boarding pass when I left. Also, no kiosk to get it myself. Just about missed my connection do to these delays. No one is in a hurry at this airline"
Μειονεκτήματα: "We tried to get a checked bag when checking it online but the site kept shutting down. When we got to the airport they told us it was $100 for each of our checked bags. They would not let us back away from the counter and check in online, even though it was only $45 online. The man who helped us was fine but his boss was rude and totally unhelpful. We will not fly Aer Lingus again if possible, which is sad because we are Irish and like the rest of the experience usually."
Πλεονεκτήματα: "Food was excellent and drinks came along frequently"
Μειονεκτήματα: "Staff wasn't rude but not friendly."
Μειονεκτήματα: "The flight attendants were helpful enough, but they did not offer as many drinks as I like. Breakfast was only coffee, tea or water. No juice at all."
Πλεονεκτήματα: "Boarding at rear as well as front"
Μειονεκτήματα: "Boarding outside in drizzle. Charging for soft drinks"
Πλεονεκτήματα: "Was exceptionally impressed that the cabin crew made a cabin-wide announcement concerning a passenger with a peanut allergy. Other airlines could learn a lot in this department. Keep up the good work!"
Μειονεκτήματα: "my ticket being canceled without me knowing"
Πλεονεκτήματα: "Flight made great time! Boeing 757 was disappointing as it felt extremely crowded."
Μειονεκτήματα: "Flight attendants were not very friendly or helpful (except the one in first class that help us out when needed). Never was asked for additional beverage and no extra with dinner."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Everything"
Μειονεκτήματα: "No complimentary water. Seat would not go back. Steward was disinterested and did not assist. Very uncomfortable flight."
Πλεονεκτήματα: "Everything wa on time"
Πλεονεκτήματα: "Always a pleasure to fly with Aer Lingus!"
Μειονεκτήματα: "It was the first of the month, so the movies were the old ones and didn't match the ones listed in the in flight magazine. That was the only mild disappointment. Everything else was great!"
Μειονεκτήματα: "The aircraft was old. The flight attendants were disinterested. The seats were terribly uncomfortable."
Μειονεκτήματα: "Out of your control but the shuttling around from gate to gate was inconvenient"
Μειονεκτήματα: "The food was terrible, could not consume."
Μειονεκτήματα: "Lost my luggage"
Πλεονεκτήματα: "This was my second Aer Lingus flight and I am a huge fan. Everything went smoothly and according to plan :)"
Μειονεκτήματα: "Everything from start to finish incompetent."
Πλεονεκτήματα: "All staff were friendly and helpful"
Μειονεκτήματα: "Seats are too close together!"
Πλεονεκτήματα: "Great entertainment and food."
Πλεονεκτήματα: "The flight was on time"
Μειονεκτήματα: "There was one person at the counter, the bus transportation was awful and very hot. We boarded and waited 30 minutes without air going to the plane. No entertainment. The plane was dirty and garbage was left in the seat back pockets."
Πλεονεκτήματα: "The staff was very friendly and helpful."
Πλεονεκτήματα: "Above average room"
Μειονεκτήματα: "No USB charging"
Πλεονεκτήματα: "Comfortable flat seats. Nice staff"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Seat 31A: Headphone socket was not working properly, table was broken (didnt keep the food tablet), entertainment system crashed after pausing the movie. check-in baggage was lost during journey and still couldnt get found. Very annoying."
Μειονεκτήματα: "3 hour delay without good communication"
Μειονεκτήματα: "My only complaint is that my luggage was delayed on my trip out, and that the delivery service did not communicate well. I was expecting a two-hour prompt for delivery, and received a text from the delivery person saying he was at the door. I was having lunch 30 minutes away, and had to hurry up, which affected the best pub meal that I had in London."
Πλεονεκτήματα: "The movies and games were great and really made the flight go faster. The crew was nice and helpful."
Μειονεκτήματα: "Absolutely no room for anything. If the person in front of me leaned back, I couldn't even reach down for something at my feet. I understand they want as many people as possible, but it was a little too much, especially for anyone 6' or taller."
Πλεονεκτήματα: "Boarding went smoothly, and it was on time. There was no enternainment on board, but it's no problem for a short flight."
Μειονεκτήματα: "Not enough room for our hand luggage, but the crew did not help us."
Πλεονεκτήματα: "The best part of the flight was the crew. They were calm, professional and incredibly kind. We had along our 10 month old baby and they were so welcoming and helpful with her. The best crew I've ever interacted with on a flight."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Not loose my luggage:)"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Μειονεκτήματα: "Short and sweet"
Μειονεκτήματα: "Delay in take off 45 min!!!!"
Πλεονεκτήματα: "Cops is always a good reason to flight"
Μειονεκτήματα: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
Μειονεκτήματα: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Μειονεκτήματα: "Advertised October Pink products but did not have them for breast cancer support"
Μειονεκτήματα: "Seat angle adjustment was not the most comfortable for sleeping."
Μειονεκτήματα: "More options for gluten free food. Always get the same dish"
Πλεονεκτήματα: "Great food and friendly crew."
Μειονεκτήματα: "Seatback system was old and not very functional."
Πλεονεκτήματα: "Crew was solicitous."
Μειονεκτήματα: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."
Μειονεκτήματα: "Plane is old and entertainment facilities are no longer appropriate"
Πλεονεκτήματα: "The crew was very helpful in all respects."
Μειονεκτήματα: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."
Μειονεκτήματα: "There was no entertainment available."
Μειονεκτήματα: "See above."
Πλεονεκτήματα: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Μειονεκτήματα: "Seats were not comfortable, even in Comfort + seating isle."
Πλεονεκτήματα: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
Πλεονεκτήματα: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Πλεονεκτήματα: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
Πλεονεκτήματα: "In flight entertainment was great"
Μειονεκτήματα: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Πλεονεκτήματα: "The crew was excellent."
Μειονεκτήματα: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."
Μειονεκτήματα: "Baggage check in was stressful"
Πλεονεκτήματα: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Μειονεκτήματα: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"
Πλεονεκτήματα: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Μειονεκτήματα: "Boarding at CDG was awfully slow"
Πλεονεκτήματα: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Crew was nice, too short of a flight to figure out more"
Μειονεκτήματα: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"
Πλεονεκτήματα: "It was only 2 hours"
Μειονεκτήματα: "Small plane, no movies"
Πλεονεκτήματα: "Service and crew are great"
Μειονεκτήματα: "Seats"
Πλεονεκτήματα: "Food was good, crew was very professional and courteous. Flight was smooth."
Μειονεκτήματα: "Coach was cramped and the video system didn’t work very well"
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "Crew"
Πλεονεκτήματα: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Μειονεκτήματα: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."
Πλεονεκτήματα: "Food was good. Crew nice and professional."
Μειονεκτήματα: "Landing was not so smooth."
Μειονεκτήματα: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Πλεονεκτήματα: "Plane was comfortable and new."
Μειονεκτήματα: "Nothing really."
Μειονεκτήματα: "The flight was late, real late."
Πλεονεκτήματα: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Μειονεκτήματα: "See above and the food was disgusting"
Πλεονεκτήματα: "Nothing particular"
Μειονεκτήματα: "Nothing particular"
Πλεονεκτήματα: "On time after latish start"
Μειονεκτήματα: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"
Πλεονεκτήματα: "Nice food Right in time Police and customs formalities easy"
Μειονεκτήματα: "Poor comfort in business class No entertainment at all"
Μειονεκτήματα: "only there were del;ay at JFK"
Πλεονεκτήματα: "Good on a short flight"
Μειονεκτήματα: "Paying for carry on due to weight limit. First time this ever happened!"
Μειονεκτήματα: "They lost my luggage"
Πλεονεκτήματα: "That it was a night flight"
Μειονεκτήματα: "No airconditioning, no food choice, no space."
Πλεονεκτήματα: "It was a short flight."
Μειονεκτήματα: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."
Πλεονεκτήματα: "Free drinks and snack!"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Late...delayed from algiers"
Πλεονεκτήματα: "It was as expected."
Μειονεκτήματα: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."
Πλεονεκτήματα: "The food, the facilities, the seat, everything."
Πλεονεκτήματα: "Super friendly crew and comfy seats. Will definitely book again!"
Μειονεκτήματα: "Nothing I can think of."
Μειονεκτήματα: "Major turbulence made the flight miserable"
Πλεονεκτήματα: "Flight attends are very friendly."
Πλεονεκτήματα: "Crew was good. I slept and they didn't bother me."
Μειονεκτήματα: "Nothing I can think of"
Μειονεκτήματα: "Taxi time on both ends were ridiculously long."
Μειονεκτήματα: "Checking in was way too long, more than 45 mins"
Μειονεκτήματα: "The American Airlines staff seemed like they were in a bad mood, not very friendly. Nothing outrageous though."
Πλεονεκτήματα: "Polite crew"
Μειονεκτήματα: "No air traffic"
Μειονεκτήματα: "Charlotte airport needs to stop taking the protective cover off of my suitcase and I don’t get it back, this is the 2nd time that this has happened in Charlotte and it keeps costing me money to buy new covers and my suitcase becomes more damaged because they treat other’s belongings with no respect."
Πλεονεκτήματα: "Amazing crew"
Μειονεκτήματα: "Seats are hard and uncomfortable"
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Πλεονεκτήματα: "The crew was ok"
Μειονεκτήματα: "Be organized better."
Πλεονεκτήματα: "Service/entertainment on the plane was great."
Μειονεκτήματα: "We were unable to check in the night before due to website issues and made it so we didn't have seats assigned until everyone else was boarded onto the plane and because of that I couldn't sit next to my girlfriend."
Πλεονεκτήματα: "Some crew were friendly."
Μειονεκτήματα: "Your seats and leg room are terrible...but you already know that. I am not at all overweight but I am tall and I dread 9 hours in your planes. Fortunately I was able to move to an exit row (without paying over $100 that your company wanted to charge me)."
Πλεονεκτήματα: "I enjoyed the on-air entertainment."
Μειονεκτήματα: "My seat was in the back of the airplane, and I was in the middle seat."
Πλεονεκτήματα: "The flight attendance kindly asked the passengers to allow for the people on the back with very thigh connections, due to stupids delays, to deplane first, but of course almost no one listened and as soon the plane reach the gate everyone stranded up clogging the hallway. There should be more education to the passenger in general. If you don't have a connection, just stay put for an extra 5 minutes, is nothing crazy to do."
Μειονεκτήματα: "Waiting area completely packed, now sits available at all. Delays, a delay for weather or mechanical issues is understandable, but just because too many human factors, is unfortunately."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Μειονεκτήματα: "The plane was so hot, by the time we landed everyone was literally dripping from sweat. It was so uncomfortable that it was cooler outside of the plane even though it was 83 degrees when we landed."
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Μειονεκτήματα: "Seats are really uncomfortable. My lower back hurt by arrival time."
Μειονεκτήματα: "Films, TV screens did not work"
Πλεονεκτήματα: "Seats were surprisingly comfortable"
Πλεονεκτήματα: "Everything about the flight"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "The crew was amazing"
Μειονεκτήματα: "The airplane was very old and I couldn't hear or see the "entertainment"."
Μειονεκτήματα: "The seats are very small the man next to me took up a quarter of my seat. I am not a bigger woman if a passenger is that large they should make them pay for two seats."
Πλεονεκτήματα: "Great flight & got in early"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Πλεονεκτήματα: "Food and Entertainment were up to par."
Μειονεκτήματα: "There were two (2) obnoxious and drunk Irishmen directly behind us who kept pushing our seats, screaming obscenities for at least 5 hours while playing poker. The flight crew continued to serve them beers and did nothing to shut them them up. If I was not so content on getting to my destination, I would have knocked them out on the plane!"
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Πλεονεκτήματα: "I was able to try the recently redesigned coach cabin seats which are OK for a short flight. But I wouldn't want to be seating in them for more than 2 to 3 hours top specially on the window or worse a middle seat. The crew was attentive up to a point (just saw them boarding and when given a cracker and some water during the flight). I think American can do a better job providing comfortable seats or even a nicer meal during flights."
Μειονεκτήματα: "Seats are short of cramped. If you are large size avoid windows and middle."
Πλεονεκτήματα: "Quick and easy boarding"
Μειονεκτήματα: "Uncomfortable seats"
Πλεονεκτήματα: "On plane staff was attentive and very pleasant."
Μειονεκτήματα: "Delayed flight departure. New norm, being late?"
Μειονεκτήματα: "Airline throughout mentioned connecting flight passengers are okay as the flight will land almost at the scheduled arrival time but once onboard bluntly announced that we don't have further information. This is cheating"
Μειονεκτήματα: "Airline throughout mentioned connecting flight passengers are okay as the flight will land almost at the scheduled arrival time but once onboard bluntly announced that we don't have further information. This is cheating"
Μειονεκτήματα: "Bags left behind."
Πλεονεκτήματα: "The crew was courteous and very nice."
Μειονεκτήματα: "The aisles are too narrow. As passengers are boarding and you sit in the aisles you are constantly struck. FAA should investigate with the decreased aisle width and distance between the seats, can the evacuation be completed within required time, in an actual emergency. American Airlines is endangering the lives of passengers. And the cramped conditions are contributing to the hostile actions of some passengers. What does it take to do what is right?"
Πλεονεκτήματα: "Everything was great. Comfortable seats & good service."
Μειονεκτήματα: "Unfortunately, the flight was delayed because of a "problem with the plane"- we had to wait at the gate for 2.5hrs for the mechanics to work on it."
Πλεονεκτήματα: "The flight was quite horrible in all sorts of ways. They had no in-flight entertainment for a 10 hour flight. Food service was very underwhelming in comparison to most other major airlines'. All this was still fine but it was the horrible service I received from their baggage department that made this trip the worst I've ever had. My baggage came 7 days late and I received the worst service through their baggage customer service. Must say that I'm very disappointed in American Airlines."
Μειονεκτήματα: "temperature was too hot and stuffy."
Πλεονεκτήματα: "I had lots of space to my self"
Πλεονεκτήματα: "Movies."
Μειονεκτήματα: "The boarding was unorganized, the person calling for boarders had a heavy accent and hard to understand, many of us missed our group call. Boarders were positioned every where and it was hard breaking thru the crowd to get to the boarding area. A real cattle call. Inside, the plane is very confined environment. The wine was a nice touch but I don't drink. The food served was not the greatest."
Μειονεκτήματα: "We haven't left yet"
Πλεονεκτήματα: "The Denver airport is beautiful"
Μειονεκτήματα: "I will never fly AA again - see below"
Μειονεκτήματα: "On time , pleasant"
Πλεονεκτήματα: "Free beverage"
Μειονεκτήματα: "My bag was lost and it still hasn't showed up at the airport. Seems like I would get some kind of credit of some kind for this inconvenience."
Πλεονεκτήματα: "Nice crew on time pretty smooth flight"
Μειονεκτήματα: "Middle seat"
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "Ancient aircraft...an embarrassment actually. No TV entertainment in the seats for a ten hour flight, antiquated systems, horrible selection of movies that are years old, mediocre food, the worst American coffee (how can they present that as coffee flying from the coffee country of Italy?!)."
Μειονεκτήματα: "My flight was delayed 2+ hours which made me miss my connecting flight & not make it to my destination until the next day ."