Μειονεκτήματα: "The flight was delayed because one or more of the crew were late. I would suggest that when you board a large flight, start from the rear of the plane, not the front. Having to go past everyone to get to your seat is time consuming and somewhat stressful. The food was super gross. The so called beef bulgogi was not appetizing at all. For breakfast, the food was disgusting."
Πλεονεκτήματα: "Smooth and fast."
Μειονεκτήματα: "Headphones should be free. Also some free food would be nice."
Μειονεκτήματα: "Seats are too small"
Πλεονεκτήματα: "Crew was amazing"
Μειονεκτήματα: "Food could have been better, seat was uncomfortable."
Πλεονεκτήματα: "Very friendly and professional."
Μειονεκτήματα: "Better options in economy for food"
Πλεονεκτήματα: "I liked the choices of movies"
Μειονεκτήματα: "The seats were dirty and the snack choices are not healthy at all."
Πλεονεκτήματα: "Good flight as always with Delta. Sat in economy comfort, so of course the seats was comfortable. Flight Attendants were great."
Πλεονεκτήματα: "The entertainment system was good and they had free text messaging through the plane’s wifi network."
Μειονεκτήματα: "The plane stank. I was 3/4 in the back of the plane and there was a strong pee odor."
Πλεονεκτήματα: "The crew was excellent"
Μειονεκτήματα: "Better breakfast and the seats weren’t very comfortable"
Μειονεκτήματα: "Connecting flight to as delayed. And my dad was not able to get on the plane."
Μειονεκτήματα: "Better seats"
Μειονεκτήματα: "Seats could’ve been assigned ahead of time"
Πλεονεκτήματα: "Delta personnel at DTW knew they were overwhelmed and did everything they could to mitigate the problems."
Μειονεκτήματα: "Delta should have had more than 3 staff on to check in 300 people."
Μειονεκτήματα: "Had problems with wheelchair in Paris at the boarding gate. I was supposed to pre board and I was the last person on the flight."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Cramped not much leg room"
Πλεονεκτήματα: "Food was okay. Everything else was great!"
Πλεονεκτήματα: "Flight left and arrived on time. Smooth flight, so the weather gets credit for that. Seats a bit more roomy than the horrible sardine cans I've become accustomed to being squished into on Delta flights."
Μειονεκτήματα: "The provided earphones are useless. Next time I'll have to bring some from home. I only could watch films with "closed caption.""
Μειονεκτήματα: "I did not like that they would not assign me a seat because the flight appeared to be oversold. Finally I was allowed to board (and it was a good seat location but the seat back was locked in the upright position and I wanted to knap)"
Μειονεκτήματα: "I had a 4 hour layover in Minneapolis, there was another flight to Denver that I meant I could’ve been home three hours earlier had I done standby, but because I had a cheaper ticket I was not allowed that opportunity. That makes absolutely no sense to me seeing as my flight was packed. I’m sorry my flight saved me money"
Πλεονεκτήματα: "Great service"
Μειονεκτήματα: "Look, if your kid is so young that he can’t get in a plane without screaming for four hours, you shouldn’t bring him on a plane and subject 200 people to that. It’s rude and selfish."
Μειονεκτήματα: "Hassel about getting a visa to Cambodia. Refused to give me a boarding pass for 2nd and 3 rf leg of trip. Korean Air had no problems giving me yhe passes. Otter people had Delta boarding passes shivh they traded for Korran Aiir passes but the got better seats. Food was very good"
Μειονεκτήματα: "Baggage was delayed overnight. With modern tracking, should have been notified that the luggage was not loaded on the same flight as me, eliminating my wasting 45 minutes at ATL realizing that my baggage was not coming and then having to queue to notify the airline that it had not come."
Πλεονεκτήματα: "Great service by crew!"
Μειονεκτήματα: "Took too long to get on board."
Πλεονεκτήματα: "On time take off."
Μειονεκτήματα: "No comments"
Πλεονεκτήματα: "How nice and gentle they were."
Μειονεκτήματα: "Long waiting lines."
Πλεονεκτήματα: "Easy boarding and helpful crew (despite the rain as we walked to the plane)."
Μειονεκτήματα: "No entertainment options on board. All Delta planes should have the TV monitors and radio."
Πλεονεκτήματα: "Everything was perfect."
Πλεονεκτήματα: "The crew made a really uncomfortable situation (maintenance on an antenna for an hour after we had boarded the plane but before we left the gate) bearable. All flight attendants and the pilot and co-pilot were pleasant and sympathetic to the frustration."
Μειονεκτήματα: "I think there needs to be an additional element to the seat selector that does not allow two very big guys to sit next to each other, thereby making all three seats very unpleasant- and I say this as one of the big guys."
Πλεονεκτήματα: "Easy transition through customs."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "Engine problems-2 hour delay"
Πλεονεκτήματα: "Seems like people that work for Delta are too old and too comfortable. Don’t want to work nor do they appreciate customers. Gate agent in SLC complained she was the only one there and could not help. Tried to send me tohelp desk which would have made me miss my flight. Flight attendant couldn’t move my back pack in bin did not tell me she had a bad shoulder. She should not be working then if she can’t lift a small backpack. Omg"
Πλεονεκτήματα: "Zones are more delineated."
Μειονεκτήματα: "People were obviously cutting in line and edging up before their zones were called."
Πλεονεκτήματα: "great flight , on time, great service"
Πλεονεκτήματα: "Got upgraded to comfort class it was comfy"
Πλεονεκτήματα: "I like Delta's free messaging wifi although it is very S-L-O-W. I also enjoyed the free entertainment. They have a great variety to choose from."
Μειονεκτήματα: "The customer service was horrible! I specifically paid more to be able to pick seats and sit next to my husband apparently for nothing."
Πλεονεκτήματα: "Although the flight was delayed, when it was time to board and take off, this was extremely efficient."
Μειονεκτήματα: "Delayed flight. However, I know this sometimes out ot the airlines control."
Πλεονεκτήματα: "The initial boarding process was quick, smooth flight"
Μειονεκτήματα: "I've never had a flight wait over 30 minutes past departure got other people to make a connection and get on to this flight. Seems beyond normal and wrong to those that were there in time and on the flight to support an on time departure"
Πλεονεκτήματα: "Entertainment system is awesome and similar to what I usually see only on international flights."
Πλεονεκτήματα: "Flight was nice"
Μειονεκτήματα: "Boarding was slow because boarding is done poorly"
Πλεονεκτήματα: "to their Diamond Medallion customers"
Πλεονεκτήματα: "the service in general very nice"
Πλεονεκτήματα: "Crew was all very nice"
Μειονεκτήματα: "Flying is always uncomfortable"
Πλεονεκτήματα: "very little"
Μειονεκτήματα: "Could they make sears smaller? The plane was really old too."
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "The help desk personnel was friendly."
Μειονεκτήματα: "Due to my first flight being late I missed my second flight. Delta booked me on a flight that was departing 5 hours later instead of the next flight. I had to go and ask to be was put on the stand by list for a sooner flight but not given any priority over the other standby's even though it was Delta's fault that my original flight was late."
Μειονεκτήματα: "Seating was tight"
Πλεονεκτήματα: "Clean aircraft, boarding area, and friendly flight crew."
Πλεονεκτήματα: "All was good"
Μειονεκτήματα: "Them good"
Πλεονεκτήματα: "The gluten free meals were quite good. Everything seemed clean."
Μειονεκτήματα: "The plane was small for a transatlantic flight. The entertainment was not easy to find/access."
Μειονεκτήματα: "Overhead luggage compartment in business class was poor"
Πλεονεκτήματα: "Good service, surprisingly good food, smooth and efficient."
Μειονεκτήματα: "The premium seating we paid extra for because we need leg room (my partner and I are 6'+) was the first row behind the 1st class seperation wall...so no way to extend legs by placing feet under the seat in front. Not very comfortable or worth $100 IMO."
Πλεονεκτήματα: "Crew was great."
Μειονεκτήματα: "Don't let kids sit by the dreamliner windows. They play with them too much and the change in lighting wakes people up. Food was ok."
Πλεονεκτήματα: "Disable passenger here. They were very helpful and accommodating"
Μειονεκτήματα: "crew was rude and unhelpful with delayed flight"
Μειονεκτήματα: "Staff was rude; they seemed more interested in talking to themselves than assisting customers. Air Canada never treats customers properly."
Πλεονεκτήματα: "Nothing to complain"
Πλεονεκτήματα: "The flights were great, on time and no problems. I was very comfortable and the food was good. FLight attendents were great except one guy who was not friendly and needed a vacation or another job."
Μειονεκτήματα: "Not enough leg room Cramped seating area in coach"
Πλεονεκτήματα: "Friendly and quiet crew! Good, because the only thing I could do on the flight was sleep."
Μειονεκτήματα: "Was not told to download entertainment application until onboard and out of range for the wifi. They also didn't mention having ipads to rent, not sure if they were available."
Μειονεκτήματα: "Checked carry on from Montreal to RDU. Bag was never entered in the system (customer service at Toronto stop could not find record for the claim tag we were given), which caused a problem with customs. Bag did arrive with rest of luggage at destination, however."
Μειονεκτήματα: "Worst experience !!!!"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Bad food, no entertainment. Uncomfortable plane"
Πλεονεκτήματα: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Μειονεκτήματα: "Everything was great - more selection on the movies/tv would be a plus"
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "This was a +10 hour trans Atlantic flight. We walked on and immediately noticed there were no TV screens. I expected that the crew would be handing out portable screens instead which would have been ok but pretty inconvenient. This was not the case. We asked the crew and were told that to have entertainment for the flight we would have to download the Air Canada flight into our OWN devices and connect to the airplane wifi. They also explained that you can't download the app while connected to the airplane wifi so anyone who wanted entertainment had to scramble to download the app while we were still on the ground and Use cellular data! at this point 300 people were either panicking because they didn't have a personal device with them, didn't have a charger for their device and so would have power issues or were forced to use up roaming data because they had non Canadian phone plans!!! At the very least staff should have told passengers about this setup while they were waiting at the gate, so that people would have time to download the app with airport wifi! add to all this the fact that the app was extremely low quality and the options for movies/show were disappointingly dated and limited. This was not officially a cheap low cost flight for my family but the service we got certainly would categorize it as such. Very disappointed."
Μειονεκτήματα: "Flights all evening were cancelled. I was just going for a weekend and they couldn't reschedule me until the following evening. I couldn't go on the trip because of these problems. I was in the airport for hours with two young children and they did not do much to help me reschedule quickly."
Πλεονεκτήματα: "The same as above, perfect"
Μειονεκτήματα: "Filthy No entertainment Had to pay for beer and wine"
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Μειονεκτήματα: "Flight cancelled until the next day and then delayed again without sufficient notice . Air canada hasn't offered us anything worth making up missing a day out of our vacation"
Πλεονεκτήματα: "The flight was quick and easy.."
Μειονεκτήματα: "My flight was delayed by 3 hours, no information was provided on the delay and further delay at the gate waiting for the crew."
Πλεονεκτήματα: "Great service. Only one other person in business class. Very pleasant flight"
Μειονεκτήματα: "Air Canada cancelled the flght without notification. Sat in the airport from 10:45 in the morning until boarding call at 13:30! There were 8 cancelled flights to NYC because of Toronto return scheduling conflicts resulting from runway repair work. Air Canada customer service desk was horrible."
Πλεονεκτήματα: "I arrived safely with my children"
Μειονεκτήματα: "No snacks"
Πλεονεκτήματα: "The crew was friendly, quick, and helpful. The seats were comfortable, we had space for our carry on items, and there was a good selection of entertainment and food/snack options. Takeoff and landing were also very smooth - the pilot did a fantastic job!"
Μειονεκτήματα: "On an international flight (or any flight over 3 or 4 hours) I believe it would be courteous to provide a meal as part of the ticket price. We purchased food on board as it was a five hour flight from Mexico City to Toronto. The food was good with a variety of options, but it seems that Air Canada should update its policy to offer complimentary food service on longer flights."
Πλεονεκτήματα: "The woman I spoke to on the phone was pleasant and helpful. It's certainly not Air Canada's fault that my flight was canceled, but communication and support structures could be better."
Μειονεκτήματα: "I think more support staff are needed, especially during the winter during bad weather. I discovered my flight was cancelled when I randomly walked past the departures board on the way to the bathroom--no announcement was made at the gate. There was no one at the gate. I waited for 30+ minutes on hold on the phone, while waiting in an unmoving line at the terminal's single customer service desk, before being booked on a new flight."
Πλεονεκτήματα: "The gate personnel at LGA did the best they could under the circumstances."
Μειονεκτήματα: "Air Canada canceled this flight which was already delayed 2.5 hours and failed to notify any of us passengers who were waiting at the gate. We only found out because a passerby mentioned it."
Πλεονεκτήματα: "The boarding was efficient and had no trouble with baggage. Upgraded to business class and had very nice crew members serve us."
Μειονεκτήματα: "The entertainment was on an iPad, the options for food was super limited, the seating was uncomfortable and this was all after upgrading and spending more money on the flight. Very disappointing"
Μειονεκτήματα: "Delayed by two hours"
Μειονεκτήματα: "Unhelpful crew,dreadful status updates about our delay, not enough food on board for everybody"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Food not so good and far in between"
Μειονεκτήματα: "more movie and technology availability."
Πλεονεκτήματα: "The crew was especially friendly and helpful."
Πλεονεκτήματα: "entertainment choices"
Μειονεκτήματα: "boarding process crew not helpful in baggage storage"
Πλεονεκτήματα: "Zoned boarding"
Μειονεκτήματα: "Food limited and must be purchased. Entertainment must have downloaded app."
Μειονεκτήματα: "Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?"
Μειονεκτήματα: "If it's the same airline, why not wait for the 16 people that had a delayed connecting flight."
Πλεονεκτήματα: "Reasonably spacious seating in economy. Entertainment system worked and there were adequate options. Plane was clean and all facilities adequate in number and cleanliness."
Μειονεκτήματα: "Flight attendants were not polite or helpful, sometimes rude. Food service was minimal and passengers were left hungry and thirsty for many hours (6+)."
Μειονεκτήματα: "Food was mediocre Entertainment movies outdated"
Μειονεκτήματα: "No breakfast offered for a four hour flight"
Μειονεκτήματα: "The flight was delayed 3 hours."
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Πλεονεκτήματα: "Tickets are cheap"
Μειονεκτήματα: "Poor food, rude crews, small seats"
Πλεονεκτήματα: "we made it"
Μειονεκτήματα: "small planes are noisy and cramped"
Μειονεκτήματα: "The two meals served on board were cheap. Very small portions and cheap containers were used."
Πλεονεκτήματα: "Fast and easy check in"
Πλεονεκτήματα: "Bags were checked all the way through, Canada to US and I didn't have to recheck them before connection into US."
Μειονεκτήματα: "That they make you take your headphones off during takeoff and landing - ear buds only makes no sense."
Μειονεκτήματα: "That they would not cancel the flight two days prior"
Μειονεκτήματα: "Boarding was terrible, like they never done that before. They do not offer even just a glass of water- nothing."
Πλεονεκτήματα: "The crew was really nice. They were friendly and genuine."
Πλεονεκτήματα: "I could not travel to Miami due to Iberia did not assigned the seat with my children."
Μειονεκτήματα: "The lack of education and polite of the Stewart is a minus on that airline"
Μειονεκτήματα: "The airline accepted our checked baggage, although they already knew that it would not make it to our final destination (Marrakech) on the same day that we would arrive. We had to pay, out of our own pockets, for the inconvenience. Apparently this happens a lot, and it happened to our entire plane"
Πλεονεκτήματα: "Nothing. Iberia wouldn’t let me on the plane."
Μειονεκτήματα: "Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket."
Μειονεκτήματα: "Toilets were extremely dirty. Impossible to use"
Μειονεκτήματα: "The seats are amazingly narrow and uncomfortable for 5 hours flight."
Πλεονεκτήματα: "What I liked was smooth flight. And the fleece blanket."
Μειονεκτήματα: "Crew was not even visible in all that time. No water offered, no concern for passenger comfort. Food was skimpy and packaged, no clues what we were eating. Seats were tiniest and least comfortable ever! Difficult to get up from and get out from window seat."
Μειονεκτήματα: "WiFi didn’t work. Seats were ridiculously small but it got me to Paris safe and sound, and that’s what matters most."
Μειονεκτήματα: "Delayed flight from Milan to Barcelona caused us to miss the connecting flight and we were stuck in Spain for the night. Will not get back to US for another 2 days."
Πλεονεκτήματα: "I had a problem finding ticket number for a return ticket. It took an hour at boarding but Iberia rep. found it and saved the day. She really cared and got the job done. Can't say enough about this Argentine rep. Also this was an international flight and they did Not hassle us about the weight of our carry on. Last year Etihad weighed our purses with a bathroom scale at the door of the aircraft. Outrageous. Slowed boarding for over an hour and cost passengers an average of $150 - $320."
Μειονεκτήματα: "Food was terrible all around. Didn't pass out water during 11 hour flight and all the "good" movies didn't load."
Μειονεκτήματα: "I had to call Kayak to get the confirmation code to check in online, as this was not provided by Kayak in their receipt for the eticket. Otherwise the flight was fine."
Μειονεκτήματα: "No free food or drink was offered."
Πλεονεκτήματα: "Flight left on time"
Μειονεκτήματα: "Very tight seats. I’m not that tall and my knees were hitting the seat in front"
Πλεονεκτήματα: "The flight was a smooth one."
Μειονεκτήματα: "One flight attendant was quite rude."
Μειονεκτήματα: "Horrible flight; no complimentary soft drinks are served, not even better. The baggage did not arrive and Iberia does not even deliver the baggage, even though the fault was theirs. You have to go to the airport to recover the baggage. I would NOT RECOMMEND this airline to anyone. The plane was quite old and there are no screens on the seats. One of my worst experiences flying in the last 40 years."
Πλεονεκτήματα: "The AA Tampa crew need to train the IB crew on customer service"
Πλεονεκτήματα: "The discomfort of the cramped seating overshadows everything"
Μειονεκτήματα: "This was the 3rd time I had to take Iberia coach in Europe in 4 week. As horrible as the first 2 times. The rows are too close to each other. I can not sit straight. My knees hit the seat in front of me. I was not the only one measuring more than 6 feet. Other men equally were obliged to sit sort of diagonally. It a real torture. Horrible. Never again."
Πλεονεκτήματα: "Seats in the first flight were very tight"
Μειονεκτήματα: "No space for the legs!"
Πλεονεκτήματα: "The boarding process was excellent and efficient. I liked it."
Μειονεκτήματα: "There was no free food and no entertainment. That was very disappointing."
Πλεονεκτήματα: "Comfort and crew were good,"
Μειονεκτήματα: "Delay in takeoff due to equipment repair"
Μειονεκτήματα: "Missed connection from Chicago. International connections need more time to complete"
Πλεονεκτήματα: "Check-in was fast and efficient in Boston. Crew was friendly with good service."
Μειονεκτήματα: "No legroom. If they're giving this little legroom they shouldn't allow seats to recline."
Πλεονεκτήματα: "Entertainment was great. Nice choice of movies, and boarding was easy."
Μειονεκτήματα: "The space in the cabin left something to be desired compared to most transcontinental flights I've been on. Atmosphere was stuffy and hot."
Πλεονεκτήματα: "Seats were comfortable. Smooth take off and landing."
Μειονεκτήματα: "No free drinks, and I had to flag down a crew member to buy the €2.50 bottle of orange juice; even then I had to remind him before he brought it! We had little time between flights, and had to empty water bottles at Security before boarding but forgot to refill them, so we really noticed the lack of beverages."
Μειονεκτήματα: "FOOD WAS POOR."
Πλεονεκτήματα: "The flight was comfortable and crew was good."
Μειονεκτήματα: "Boarding was a nightmare. They need to load back to front."
Πλεονεκτήματα: "Our flight to Bologna via Madrid on Iberia Airlines was wonderful from take off to landing! Friendly, courteous staff. Good food and entertainment."
Πλεονεκτήματα: "Smooth boarding Professional and bilingual crew"
Μειονεκτήματα: "Cramped quarters"
Πλεονεκτήματα: "Small, easy airport. Less picky security than some."
Μειονεκτήματα: "Older, more worn-out plane."
Μειονεκτήματα: "I really enjoy flying in your airline"
Πλεονεκτήματα: "The very friendly and competent attendant. He deserves 5 stars, working alone in cramped conditions."
Μειονεκτήματα: "Narrowness of aisle and seats. Minimal legroom and an average person had to bend to get in and out of seats."
Μειονεκτήματα: "Very pleased with overall service and hospitality"
Πλεονεκτήματα: "Fast boarding."
Μειονεκτήματα: "No air conditioning.no help with making connecting flight/customs. Staff could not speak english."
Πλεονεκτήματα: "Fast and clean. Smooth ride."
Πλεονεκτήματα: "Not enough vegetarian meals."
Πλεονεκτήματα: "I was in seat 38L and was very pleased to see that it reclined fully. I hope that is always the case as I will endeavor to book that seat regularly."
Πλεονεκτήματα: "Flight was on time. Pretty hassle free. Our flight wasn't completely full which helped. International flight so food was served as well as complimentary wine and beer. Would fly with them again."
Πλεονεκτήματα: "On time and great service by crew"
Πλεονεκτήματα: "My flight boarded easily, and left on time. The seats were comfortable, the food included a hot meal for dinner, and the entertainment available was varied. We even landed in Madrid a little early. Traveling is always trying, especially in coach. The Iberia experience was very pleasant."
Μειονεκτήματα: "Nothing really stands out unless you want to make coach like 1st class for the same price"
Πλεονεκτήματα: "great leg room and food"
Μειονεκτήματα: "I was told i would be able to book my seat 24hrs before my flight. I was on the phone while i was on vacation trying to do so and was told it wasn't possible after 4 hours going back and forth with them."
Πλεονεκτήματα: "Flight attendant didnt help to pup up my luggage; even water was not free"
Πλεονεκτήματα: "on time, nothing stands out"
Μειονεκτήματα: "couldn`t choose my seat"
Πλεονεκτήματα: "Didn't happen!"
Πλεονεκτήματα: "My rerun flight was overbooked so they had to find another flight for me and one other in my group of 4. Nothing was offered to make up for the inconvienience. They did manage to find a direct flight that departed s couple hours later."
Μειονεκτήματα: "Cabin crew very unhelpful and unfriendly. Food terrible. Entertainment very lackluster and obscure."
Πλεονεκτήματα: "The aircraft was clean"
Μειονεκτήματα: "United express flight Tucson to Denver and Denver to Tucson...feet were freezing on both flights."
Πλεονεκτήματα: "United- I cannot believe that the computer assigned seats in the last row since we have been United/Continental frequent fliers for over 30 years. We will always choose Delta over United based on our experience on Saturday/Sunday."
Πλεονεκτήματα: "Good legroom even in economy"
Μειονεκτήματα: "Entertainment system wifi kept dropping off"
Πλεονεκτήματα: "Th Roland was very good as was the entertainment from BOS to SFO, but may as good from SFO TO OGG. They plane was older smaller and the entertainment ability was lacking from SFO TO E"
Μειονεκτήματα: "The maple crisps were excellent from BOS to SFO. The pretzels were boring from SFO to BOS."
Πλεονεκτήματα: "The flight was excellent. My luggage dding"
Μειονεκτήματα: "Having my luggage."
Πλεονεκτήματα: "Crew was nice."
Μειονεκτήματα: "How much do United Engineers get paid? They can’t figure out how to make the last row recline? And why was this particular flight not able to let me select a seat?"
Πλεονεκτήματα: "Enough food was provided."
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Πλεονεκτήματα: "Everything was fast"
Μειονεκτήματα: "emtertinment screens in the front Row couldn’t turn Iran’s it was a midnight flight."
Πλεονεκτήματα: "In flight "included wifi" is a joke. Spent 20 minutes trying to connect and the rest of the flight trying to load the "entertainment" page. Doesn't matter if you have the app, same thing happens. You're better off downloading whatever you'd like to consume prior to take off!"
Μειονεκτήματα: "Wifi connection, pretzels, tiny beverage cups"
Μειονεκτήματα: "United Airlines portion of the flight from Brussels to IAD. My wife and I were seated in separate parts of the plane each in middle seats at the end of the boarding process when there was no longer any overhead room to store our belongings. Uncaring, unaccommodating crew, waiting area with not enough seats, and cramped seating on the plane with no possibility of sleep during an arduous seven hour flight."
Πλεονεκτήματα: "I think was a zero-drama, one-hour flight from DTW to IAD. Can't ask for anything better than that (seriously)."
Πλεονεκτήματα: "Free snacks"
Μειονεκτήματα: "Not a lot of foot room"
Μειονεκτήματα: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."
Πλεονεκτήματα: "Smiling attendants."
Μειονεκτήματα: "After buying alcohol in Guatemala, at the duty free shop, the workers at the shop taped the small boxed jars in bubble wrap - not, I discovered in an official duty free bag. So security stopped me in Houston, I went back to the United counter where they were going to charge me $15 to send it to Sacramento. I didn't spend the money. Dissapointing."
Μειονεκτήματα: "Crew is like very impolite for passengers"
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Μειονεκτήματα: "No one notified me that my trip was cancelled I found out myself and then had to rebook after waiting two and a half hours on hold for someone at United for assistance no one ever answered"
Πλεονεκτήματα: "On time, pleasant crew."
Μειονεκτήματα: "No choice of snack, magazine was missing."
Πλεονεκτήματα: "Timely boarding and excellent service"
Μειονεκτήματα: "Our flight finally landed on the 3rd try. First time, the plane came in too high. Medford is my home, so I could tell this just from the approach. Second time, there was still another plane on the runway, and the tower called us off. Multiple passes at the runway do not inspire a passenger's confidence in the ability of the pilot. Plus it tends to make one a bit nauseous!"
Μειονεκτήματα: "I was there on time but was told my travel information was not on found even though I had the email confirmation and I lost all the money I paid."
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "Great flight attendants"
Μειονεκτήματα: "Seats too small"
Πλεονεκτήματα: "The crew was professional."
Μειονεκτήματα: "What entertainment system? This was terrible. While so many airplanes have personal screens and entertainment systems, this flight was a find your own connection and good luck. Not very helpful and on a VERY late flight (due to weather)."
Μειονεκτήματα: "Same as above same as above"
Μειονεκτήματα: "Poor last time to use united"
Πλεονεκτήματα: "Friendly staff Easy boarding"
Μειονεκτήματα: "The flight had no snacks. The seats werent comfortable."
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Πλεονεκτήματα: "On time flight and no problems at all"
Μειονεκτήματα: "The plane was having some air conditioner issues but the flight crew informed every one of the problem and what they were doing to fix it. They also came around with water very quickly for everyone to help cool them down. It was either push forward and wait for it to cool down once we got in the air or change planes, I was totally ok with how they handled it."
Πλεονεκτήματα: "Flight attendants very friendly and helpful!"
Μειονεκτήματα: "Very rough landing! Thought we were running out of runway. Very abrupt!"
Μειονεκτήματα: "Again all of it was poor"
Μειονεκτήματα: "Pilot missed the landing. Staff uncourteous."
Πλεονεκτήματα: "Our seats weren't changed on us, as it was going to Florida"
Πλεονεκτήματα: "The whole crew, from flight attendants to the pilot and co-pilot, were on top of everything and extremely professional."
Πλεονεκτήματα: "nice airplane with more legroom than our flight down."
Πλεονεκτήματα: "Flight attendants were helpful, courteous, and welcoming."
Μειονεκτήματα: "My seat didn't recline"
Πλεονεκτήματα: "Polite crew, very helpful"
Μειονεκτήματα: "Legroom seemed so very tiny. My husband is fairly tall and long-legged, and has had knee trouble, The seat-back position of the chair in front made a normal sitting position impossible for him."
Πλεονεκτήματα: "Typical airline experience. I would rate 90% of my flights the same way."
Μειονεκτήματα: "Seats are always to close together for me st six foot three and I hate the serious upsell to pay extra for a slightly larger seat."
Πλεονεκτήματα: "The boarding was on time."
Πλεονεκτήματα: "They moved me to a seat right behind business class with more leg room I got a text message about the delay with reason and time. the airplane was new."
Μειονεκτήματα: "We had a delay because of some other planes"
Μειονεκτήματα: "The tv kept shutting on and off"
Πλεονεκτήματα: "Quick bording, organized. Smooth flight."
Μειονεκτήματα: "On board entertainment lacked horribly unless you are willing to pay extra. And the on flight snack was a joke."
Μειονεκτήματα: "So, late, rude flight attendants."
Μειονεκτήματα: "our flight was delayed more than 2 hours due to weather. Of course, not a pleasure to have, after flying so far, but I appreciated how apologetic the crew and pilot was, under the circumstances"
Μειονεκτήματα: "Awful. No crew. Horrible accommodations."
Μειονεκτήματα: "Two hours Delay not good"
Μειονεκτήματα: "Need to pay for movies. We need at least some free channels. Also would like to see the map of where the plane is, as it used to be few years ago"
Πλεονεκτήματα: "Friendly staff, great service."
Μειονεκτήματα: "The boarding for handicap is not good,should be the first one on the plane.."