Πλεονεκτήματα: "Crew are always top notch, free drinks are readily available and entertainment system is great."
Μειονεκτήματα: "The food portions and quality have definitely declined over the years sadly, as carriers cut costs no doubt."
Πλεονεκτήματα: "Crew was great !!!"
Μειονεκτήματα: "Seating in upper class is uncomfortable and bedding is not fresh."
Πλεονεκτήματα: "The crew looked after us well"
Μειονεκτήματα: "It was all good"
Πλεονεκτήματα: "The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good."
Μειονεκτήματα: "I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey."
Μειονεκτήματα: "Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading."
Πλεονεκτήματα: "Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent"
Μειονεκτήματα: "No. Keep up the good work!"
Πλεονεκτήματα: "There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her."
Μειονεκτήματα: "Seats were really old and outdated"
Πλεονεκτήματα: "The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day."
Μειονεκτήματα: "Nobody was sat in the overwing emergency exit row seats for the whole flight (so nobody had been briefed on how to use them) and the tray tables for these seats were down during the flight effectively blocking the emergency exit in the event of an emergency. Potentially very dangerous"
Πλεονεκτήματα: "Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general."
Μειονεκτήματα: "Boarding can get crowded so don't be in a rush"
Μειονεκτήματα: "Bad entertainment system"
Πλεονεκτήματα: "Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you"
Πλεονεκτήματα: "Nobody are better hosts than the British. Great service, lovely people."
Πλεονεκτήματα: "They didn't serve any refreshments or even water"
Πλεονεκτήματα: "The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. I’ve never had such pleasant service on a western airline. Well done. Entertainment system is top-notch, and the food was acceptable."
Μειονεκτήματα: "The booking process and paying for luggage is disappointing. Plus, I paid a $90 upgrade and just moved up two rows in the same section. Sneaky."
Πλεονεκτήματα: "Great movie selection"
Μειονεκτήματα: "They need softer seats...had to stand half the time"
Πλεονεκτήματα: "The crew were friendly."
Μειονεκτήματα: "The food was okay. There were more tasty options traveling to Heathrow versus from Heathrow to the NYC. The boarding process was a mess. We had to wait in an enormous line and then take a bus to the flight."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Everything incl customer service at the airport"
Πλεονεκτήματα: "The personal care and attention."
Μειονεκτήματα: "Old movies and few entertainment choices"
Πλεονεκτήματα: "Free everything...food, wine, spirits, movies, etc. Nice crew!"
Μειονεκτήματα: "Seats a little hard, main dinner dish was a little odd but okay."
Μειονεκτήματα: "These seats are small"
Πλεονεκτήματα: "Great Service. Truly enjoyed Economy plus!"
Μειονεκτήματα: "The crew was rude."
Μειονεκτήματα: "I always think Virgin's meals are the WORST among those of all the airlines I use. PLEASE LET THE VIRGIN COMPANY KNOW THIS FACT. The touch screen of the DVD player did not work well so it was a frustrating experience."
Πλεονεκτήματα: "The crew was friendly and professional, the food was good and offered frequently due to the long flight time (10.5 hours). The plane was comfortable even though nearly full. Overall, it was a good experience and I would definitely fly with Virgin Atlantic again."
Πλεονεκτήματα: "Seat is very comfortable"
Μειονεκτήματα: "Service is super fast"
Πλεονεκτήματα: "Leg room in economy was good. Staff very professional and made a long flight bearable."
Μειονεκτήματα: "At check in the name on my reservation read Ron, not Ronald which is on my passport. The second agent I was referred to was unpleasant and charging $100. Had same problem out of Seoul but there was no charge for the ticket change. My interaction with the second agent left a very bad taste in my mouth."
Πλεονεκτήματα: "My first time flying to Europe! I love the service from the attendants but my seat mate made it uncomfortable to seat in my seat. Overall great experience"
Πλεονεκτήματα: "A large selection of movies, shows and music to choose from. Flight crews were attentive and friendly."
Μειονεκτήματα: "The narrow space between each rows for passengers to move from their seats."
Πλεονεκτήματα: "The flight was on time."
Μειονεκτήματα: "The floor at our feet had been spilled on during a previous flight and not cleaned. Bag was lost and not returned for 5 days. Crew during flight was flippant and disinterested in service...unless you were Economy+."
Πλεονεκτήματα: "Food was good."
Μειονεκτήματα: "Leg space was cramped. Parking was very far.food"
Πλεονεκτήματα: "Safe flight, good crew"
Μειονεκτήματα: "Food quality was poor."
Πλεονεκτήματα: "Just the food and boarding was fine."
Μειονεκτήματα: "Everything else was bad. I think crew were a little rude!"
Μειονεκτήματα: "Seat cushion r not soft comfortable enough. R hard. Hard My butt"
Πλεονεκτήματα: "Australian airports are wonderful."
Πλεονεκτήματα: "Staff was top notch in service and kindness"
Μειονεκτήματα: "Seats need more padding"
Πλεονεκτήματα: "Staff was friendly and welcoming."
Μειονεκτήματα: "There was nothing not to like."
Πλεονεκτήματα: "The flight from Sydney to LA was enjoyable"
Μειονεκτήματα: "I was very disappointed that even though I booked through Virgin Australia when their partner Delta didn't get us to LA on time from Minneapolis, Virgin Australia said its Deltas fault, talk to them. They were not going to help."
Πλεονεκτήματα: "Easy check in and boarding."
Μειονεκτήματα: "Uncomfortable seats and poor food."
Πλεονεκτήματα: "Food was very good crew were pleasant and helpful"
Μειονεκτήματα: "Seats are very hard"
Πλεονεκτήματα: "Was a comfy flight thanks to not having anyone sitting next to me. If someone wouldve been next to me it wouldnt have been as nice because the seats are too bunched for international travel."
Μειονεκτήματα: "My seat wouldnt recline properly. There were limited food options for non pork eaters. No outlets for power. How can you operate an international flight with nothing provided for those who need to charge their devices after some time. Not a smart design move."
Πλεονεκτήματα: "Flight crew was awesome in premium economy"
Μειονεκτήματα: "The plane was really dirty!!!!"
Πλεονεκτήματα: "The space you have with your legs is sufficient and the chairs are very comfortable. The food was really nice. I enjoyed the trip, although it was a long one."
Πλεονεκτήματα: "Not much not to like about this experience except for cramped seating in coach."
Πλεονεκτήματα: "The food and service was excellent. Love it!"
Πλεονεκτήματα: "n/a"
Μειονεκτήματα: "Let's see, my connecting flight was delayed. I missed my Sydney flight so they put me ona flight to Brisbane which was actually pretty great. Then, oh then they lose my bag. Two days later I guess is an appropriate time to then put it on the next flight? What? My bag is 20 pounds, smaller than a standard sized Dachshund. And low and behold they said I can spend up to $50 on necessities. Too kind, virgin Australia, too kind."
Πλεονεκτήματα: "It was a great experince we enjoy the flight other than the delay on the luggage"
Μειονεκτήματα: "one of my luggage was lost and delayed for 2hrs. We waited at the Airport for the luggage to arrive."
Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "Food and entertainment"
Πλεονεκτήματα: "Crew was professional, food was good."
Μειονεκτήματα: "The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly"
Πλεονεκτήματα: "It was calm"
Μειονεκτήματα: "Maybe in first class"
Πλεονεκτήματα: "The staff is very accommodating and the meals served on board were good."
Μειονεκτήματα: "Missed this flight due a layover and had to wait in the airport overnight."
Πλεονεκτήματα: "Food and seat comfort"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "I didn’t like the nearly 3 hour delay that caused me to miss my connection, and how poorly that was handled. I just lost one day of my 10-day vacation"
Πλεονεκτήματα: "Quick assistance when connection flight messed"
Μειονεκτήματα: "Too frequent delays. Both directions connection flight missed, due to delayed flight. Both delays seems happened due to landing queue load (plane rounded in air more than hour before landing)"
Μειονεκτήματα: "Last minute gate assigned and then changed"
Μειονεκτήματα: "The seats were cramped together"
Πλεονεκτήματα: "I enjoyed the flight!"
Μειονεκτήματα: "Not applicable"
Πλεονεκτήματα: "The flight itself was fine."
Μειονεκτήματα: "The flight was delayed about an hour. Prior to that I had a 10 hour layover at the Istanbul airport. As this is busy 24 hours per day there are times that it is difficult to even find a seat to relax in let alone a spot to lay down."
Μειονεκτήματα: "I missed my connection in Istanbul and got delayed until the next day. Because I’m a US citizen they couldn’t offer me a hotel room because US citizens can’t get visas there."
Μειονεκτήματα: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."
Μειονεκτήματα: "Long lines and very slow"
Πλεονεκτήματα: "Good connection from SFO to TLV. Good service good food"
Μειονεκτήματα: "No problem"
Πλεονεκτήματα: "Airplane crew was amazingly friendly and helpful"
Πλεονεκτήματα: "Cabin crew was perfect! Food and everything is best!"
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Πλεονεκτήματα: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Πλεονεκτήματα: "Ataturk airport, meals"
Μειονεκτήματα: "Turkish airlines staff are rude"
Πλεονεκτήματα: "Service, hospitality, free internet movies food unlimited sandwich and cake, usb charging, clean restroom"
Πλεονεκτήματα: "N O T H I N G"
Μειονεκτήματα: "Very unorganized and poor communication services"
Πλεονεκτήματα: "I liked everything."
Πλεονεκτήματα: "Great flight and awesome entertainment"
Μειονεκτήματα: "The food is too small"
Μειονεκτήματα: "no USB chargers!"
Πλεονεκτήματα: "Plane was clean and comfortable, staff were professional"
Μειονεκτήματα: "Flight was delayed about an hour"
Πλεονεκτήματα: "On time. Friendly crew."
Μειονεκτήματα: "Old plane. Boarding was not so nice."
Πλεονεκτήματα: "Food and service were excellent. And great staff!"
Πλεονεκτήματα: "The service was very good, friendly, courteous."
Μειονεκτήματα: "Can't think of anything."
Πλεονεκτήματα: "Please give food preferences while booking ticket"
Πλεονεκτήματα: "I liked the accurate time for departure and landing, the meals was ausom and delicious and the plane was new and comfotable."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "For a flight this long the seat is very hard after some time. More space is needed between rows. When the person in front of me put his seat back I felt very trapped in my seat."
Μειονεκτήματα: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."
Μειονεκτήματα: "I have never had a worse experience with booking travel and I vow to avoid Kayak and any related services. This has been truly one of the most terrible travel experiences. The flights were changed (not a big deal) and I was told I was due a refund. After three 1-1.5 hour calls no such refund has come and both agencies says the other is due to provide. I am furious and will never use Kayak or Justfly again."
Πλεονεκτήματα: "Good food, good entertainment options - movies, tv shows, games, newspapers, and some electronic games."
Μειονεκτήματα: "Our flight backtracked over Europe - I think bcs all flights go through Istanbul - so our flights were longer than necessary even though cheaper... worth doing once bcs Istanbul looks pretty cool."
Πλεονεκτήματα: "N/A"
Μειονεκτήματα: "I didn't book any flight. Don't know why you think i did. I hope the actual person who booked had a nice uneventful travel experience."
Πλεονεκτήματα: "Standard business seats for short distance. Roomy seats ( business class) . Good service with breakfast."
Μειονεκτήματα: "No entertainment system in seat"
Μειονεκτήματα: "They switched the gate without telling anyone"
Πλεονεκτήματα: "I like the overall trip!!"
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Very pleased with the entertainment on board, the crews was very helpful and efficent"
Μειονεκτήματα: "my meal from BKK to Istanbul was served cold ( eggs and spinach ) they forgot to heat it up."
Πλεονεκτήματα: "All was great as mentioned earlier."
Μειονεκτήματα: "the connection in Istanbul was short (around one hour), which created the following problem: the 1st flight had to wait 20-30 minutes for the landing permission, and this made us running and rushing to the connected flight. The landing permission was delayed not because of the weather conditions, but because of a long line of aircrafts that came to Ataturk airport at the same time. Therefore, it is kind of Turkish Airlines blame."
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "They lost one of my bags but I got it in the afternoon the next day."
Πλεονεκτήματα: "Great food."
Μειονεκτήματα: "Nothing. It was very pleasant."
Πλεονεκτήματα: "food, service and sea"
Πλεονεκτήματα: "Everything was excellent"
Πλεονεκτήματα: "food es very good, service also awesome,"
Μειονεκτήματα: "very dirty plane."
Πλεονεκτήματα: "The aircraft was extremely clean. Crews were helpful and patient with passengers as they boarded and asked questions."
Πλεονεκτήματα: "The crew was great. The pilots too."
Μειονεκτήματα: "The audio and video at my seat did not work correctly."
Μειονεκτήματα: "They ran out of food by the time they got to the back of the plane."
Μειονεκτήματα: "Delta Comfort isn’t so comfortable. Seats are too skinny."
Μειονεκτήματα: "A/C was not working well, cabin was too warm and stuffy. Long delay on take off. Can not hear and understand pilot through PA system."
Πλεονεκτήματα: "Fast boarding, quick flight, friendly attendants."
Μειονεκτήματα: "The entire time there was a clogged bathroom smell coming in waves. The crew was forgetful of requests. Not a pleasant flight."
Πλεονεκτήματα: "Great comfortable seats"
Μειονεκτήματα: "Crowds in airport"
Πλεονεκτήματα: "Everything was perfect!"
Πλεονεκτήματα: "The flight was 90 minutes late"
Μειονεκτήματα: "On time performance"
Πλεονεκτήματα: "Good crew"
Μειονεκτήματα: "The WiFi didn’t work well"
Μειονεκτήματα: "Disembarking could be more efficient"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "We reserved exit row seats and when they changed the plane they gave our exit row seats to others."
Πλεονεκτήματα: "Delta as always top notch!"
Μειονεκτήματα: "I had window seats on all flights and was boarded after those in middle/aisle seats 3 out of 4 times. Less legroom in the cheap seats. High whining pitch on speaker during announcements on last leg."
Πλεονεκτήματα: "Jeff was our flight attendant in first class. He is an excellent flight attendant. He has an amazing attitude and his manner made us feel as if we had been friends with him for years."
Μειονεκτήματα: "Passengers who pay retail for first class on domestic flights should get access to the Delta lounges even without the AE card. Other airlines do this, and we have come to expect it."
Πλεονεκτήματα: "Great entertainment system."
Πλεονεκτήματα: "Good service this morning"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "Military boarded first"
Μειονεκτήματα: "Disabled US Veterans should be allowed to board with active and retired military"
Πλεονεκτήματα: "Flight attendants"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Very attractive staff in flight"
Μειονεκτήματα: "Having to unpack and repack when carry on bags are checked in waiting hall"
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "No chicken sandwich."
Μειονεκτήματα: "The bathrooms on the plane were soooooo tiny, and the logos on the bathroom doors didn't work well."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Food was just a snack"
Πλεονεκτήματα: "Short flight! Crew nice enough!"
Μειονεκτήματα: "Boarding seemed slightly delayed"
Πλεονεκτήματα: "Nice crew. Comfortable seats."
Μειονεκτήματα: "Peanuts and water was “snack”"
Πλεονεκτήματα: "Our flight attendant was excellent. Service with a smile."
Μειονεκτήματα: "We almost missed the flight sitting right in front of the gate. No announcements could be heard in the gate area and when we asked, they said they were already removing our luggage, Very odd. Food was terrible! Choices were pasta and cold chicken salad. I had the pasta, which was bland ravioli in two bland sauces. I was surprised, because I had experienced better food on recent international flights."
Πλεονεκτήματα: "Original flight delayed by more than 2 hours. Rescheduled and got to Bos with a layover"
Μειονεκτήματα: "Delta rescheduled me automatically and I woudl not have found out if I did not call their re-booking center."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "It was a smaller airplane."
Πλεονεκτήματα: "A screen with free movies is nice."
Μειονεκτήματα: "Nothing."
Μειονεκτήματα: "My flight got cancel two days in a row due to outrage power in atlanta."
Πλεονεκτήματα: "Clean plane, friendly staff and timely departure."
Μειονεκτήματα: "Waiting to get off the plane. Other customers moving too slow"
Πλεονεκτήματα: "Quick boarding/unboarding."
Μειονεκτήματα: "Wouldn't allow me on earlier flight, when there was room, without change fee"
Πλεονεκτήματα: "I was able to sleep!"
Μειονεκτήματα: "Could not get comfort upgrade"
Μειονεκτήματα: "Food .gate changes"
Πλεονεκτήματα: "On Tim and friendly"
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "Nice plane, smooth flight, flight was on time in spite of the disaster in Houston."
Μειονεκτήματα: "There was food listed in the book but it was never offered. On a 4 hour flight, this is too long! Wifi was broken...I bought a $20 pair of earbuds in the airport specifically to watch movies and was never able to use them."
Πλεονεκτήματα: "Smooth, easy, still long"
Μειονεκτήματα: "Still long"
Πλεονεκτήματα: "I loved that the plane was equipped with televisions. I have a hard time watching a movie on my hand held device."
Μειονεκτήματα: "That an international flight didn't allow free luggage and that liquor purchased at the airport could not be consumed on the plane."
Πλεονεκτήματα: "great service and a quick flight"
Πλεονεκτήματα: "That my flight was on time"
Μειονεκτήματα: "Pretty much everything else about it"
Πλεονεκτήματα: "Plane and flight were ok"
Μειονεκτήματα: "The restaurant in CHS took 15 minutes to tell me they didn't have what I'd ordered thereby denying me the chance to a real meal all day. I wish they'd put real meals back on the flights"
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Μειονεκτήματα: "Boarding was a mess"
Μειονεκτήματα: "The delay on the runway"
Μειονεκτήματα: "Food and entertainment as always."
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "Services is good ."
Μειονεκτήματα: "Food can be better"
Πλεονεκτήματα: "Confort and kindness"
Μειονεκτήματα: "It was too cold"
Μειονεκτήματα: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Πλεονεκτήματα: "Impressive service... amazing crew, very friendly and professional"
Πλεονεκτήματα: "The crew."
Μειονεκτήματα: "The time between flights."
Πλεονεκτήματα: "The socks offered in business were comfortable and nice looking. The red wine was good."
Μειονεκτήματα: "The food was just average and the seat not too comfortable"
Μειονεκτήματα: "Information on arrival time was not correct"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "The aircraft"
Μειονεκτήματα: "No overbooking next time!"
Μειονεκτήματα: "The KLM crew are always great serving and treating you. Well above many other airlines."
Πλεονεκτήματα: "Crew was nice and pleasant"
Μειονεκτήματα: "Flight very late"
Πλεονεκτήματα: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Μειονεκτήματα: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Μειονεκτήματα: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Μειονεκτήματα: "Too hot inside the aircraft"
Μειονεκτήματα: "Staff rude and short"
Πλεονεκτήματα: "Good for both."
Μειονεκτήματα: "Bigger seats."
Μειονεκτήματα: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Πλεονεκτήματα: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Πλεονεκτήματα: "Friendly and efficient crew. Flights were on time if not even early."
Μειονεκτήματα: "lost baggage"
Πλεονεκτήματα: "Light snack and complementary wine"
Μειονεκτήματα: "old screens and entertainment system leg room to small"
Μειονεκτήματα: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Πλεονεκτήματα: "Face recognition was amazing"
Μειονεκτήματα: "Too hot on plane"
Πλεονεκτήματα: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Μειονεκτήματα: "Nothing to say"
Πλεονεκτήματα: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Μειονεκτήματα: "Can't think of anything."
Μειονεκτήματα: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Πλεονεκτήματα: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Μειονεκτήματα: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Μειονεκτήματα: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Μειονεκτήματα: "Tiny old cramped plane."
Πλεονεκτήματα: "Cabin Crew was awesome."
Μειονεκτήματα: "Entertainment System was not working and no Non-veg food option in flight."
Πλεονεκτήματα: "Thankful for coffee being served without charge. Not all airlines do that."
Πλεονεκτήματα: "Comfort economy well worth the extra."
Πλεονεκτήματα: "newer plane, good staff"
Μειονεκτήματα: "need better and more food options, more often"
Μειονεκτήματα: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Μειονεκτήματα: "Terrible service in flight and customer service wise .. app functionality was below"
Πλεονεκτήματα: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "We love the flight all the way"
Πλεονεκτήματα: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Πλεονεκτήματα: "The flight crew were kind, polite, and attentive."
Μειονεκτήματα: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Πλεονεκτήματα: "The price was nice."
Μειονεκτήματα: "Plane looked unkept on exterior. Crew was nice but lazy."
Πλεονεκτήματα: "Reasonable seat space for economy. Good selection of movies. Food reasonably good. Crew very efficient."
Μειονεκτήματα: "Boarding at Amsterdam was disorganized. All economy boarded together. No row number boarding (which was the process for the outbound flight from San Francisco). Lights in economy were not switched off or even dimmed during the flight making it difficult to sleep especially if you had a window seat."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "fast boarding"
Πλεονεκτήματα: "Comfortable seating, good food served by this airline"
Μειονεκτήματα: "The woman seated next to me had the worst body odor ever and this was a 10 hour flight-nearly brought me to hurl. She was the mother of s flight attendant as well, and was constantly brought amenities from the first class cabin. Really not appropriate for the rest of us in premium economy"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Seats were good."
Μειονεκτήματα: "Frankfurt airport was bad. Too hot and poor organization. There was no place to sit and we were not allowed to go to the gate where sitting place was available."
Πλεονεκτήματα: "Crew was really wonderful"
Μειονεκτήματα: "Seats were not comfortable and the food was terrible"
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Uncomfortable seating"
Πλεονεκτήματα: "Friendly crew, tried their best to accommodate"
Μειονεκτήματα: "Boarding was delayed and once in the plane more delay followed. Food was pasta (again!) while entertainment was non-existent. Flight is long enough to show at least a route map."
Μειονεκτήματα: "We missed our connection due to the delay and they could only rebook us on flights that made us miss an entire day or our vacation."
Πλεονεκτήματα: "Crew was good overall"
Μειονεκτήματα: "Food was overheated and bland in taste. No on board entertainement"
Πλεονεκτήματα: "The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too."
Μειονεκτήματα: "The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be"
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Didn't have the vegetarian meal I ordered"
Πλεονεκτήματα: "The fact that it was indeed a plane that went to europe. that's it."
Μειονεκτήματα: "The staff (especially ticketing) was rude. And hung up on me when I asked for their name because they knew they were wrong."
Πλεονεκτήματα: "The incrediblesmoothness of the flight: the lane to Frankfortwas a dream plane, and the pilots are to be congratulated."
Μειονεκτήματα: "nothing"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Nothing. Will never travel with airline in the future. Definitely will not recommend."
Μειονεκτήματα: "Flights are delayed frequently which resulted in missing connection from Frankfurt to New York. On arrival, passengers are herded like animals from one point to the next with no explanation as to what resulted in the delay or given sufficient supplements for food etc."
Μειονεκτήματα: "Had to run thru airport to catch plane, thn long wait to board."
Μειονεκτήματα: "Air was stuffy."
Πλεονεκτήματα: "Very stable aircraft with attentive staff"
Μειονεκτήματα: "Still in Munich."
Πλεονεκτήματα: "Equipment, crew"
Μειονεκτήματα: "The boarding of the plane was disorganized."
Μειονεκτήματα: "Wheelchair assistance did not arrive at gate."
Πλεονεκτήματα: "Relaxing environment in business class"
Μειονεκτήματα: "Food in business class can be better"
Πλεονεκτήματα: "Efficiency and level of care, quality of food and drinks, not to mention the entertainment on Lufthansa Airlines!"
Μειονεκτήματα: "Nothing to write here, whole experience was excellent!"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Food was completely tasteless - of very questionable quality"
Πλεονεκτήματα: "This is the first time I actually enjoyed a meal on a flight. It was ravioli in tomato sauce, just perfect! Superfriendly cabin crew"
Πλεονεκτήματα: "This was our first time flying with Lufthansa and it was our favorite airline so far!! The flight attendants are why our experience was so great, they are so kind and helpful"
Πλεονεκτήματα: "Crew was great and helpful. Flight was half empty so it was comfortable."
Μειονεκτήματα: "The plane was not very clean."
Μειονεκτήματα: "Vegetarian meal choice not offered"
Μειονεκτήματα: "A man next to me took a picture of me when he thought I was asleep."
Πλεονεκτήματα: "Same as above but even better."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "On time. Not too crowded."
Πλεονεκτήματα: "Very friendly personal, good food and drinks."
Μειονεκτήματα: "They forgot the luggage at Frankfurt."
Πλεονεκτήματα: "Everything!"
Μειονεκτήματα: "Nothing!"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Tea offered instead of coffee - nice touch!"
Μειονεκτήματα: "I have not even had this trip because the Lufthansa denied my boarding and canceled and rest of the trip"
Πλεονεκτήματα: "Without the help of the attendants at the gate waiting to take us to the connecting flight, we would not have made it! So grateful for their help! Food was very good for airplane food and movie choices were excellent."
Μειονεκτήματα: "Seats were quite uncomfortable due to inadequate leg room."
Πλεονεκτήματα: "everything excellent overall"
Μειονεκτήματα: "I didn't like the service in the moroccan airport form the security and also the crew at the check in, they are very bad"
Πλεονεκτήματα: "Most of all."
Πλεονεκτήματα: "premium economy was nice"
Πλεονεκτήματα: "Lots of entertainment. Everything fine."