Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "The most amazing service, good food and great steward"
Μειονεκτήματα: "Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it."
Πλεονεκτήματα: "Plane was super nice and new and crew was great!"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Crew very friendly"
Μειονεκτήματα: "Lufthansa continuosly treats repeat customers like milk cows. The new ‘light fare’ is a genius way to charge the same as before with ZERO customer support."
Πλεονεκτήματα: "The crew was polite and efficient. Moved very well around sleeping passengers sprawled feet. The shortcomings of the flight had to do with being in a tail section of an economy class in a packed transoceanic flight."
Μειονεκτήματα: "At the beginning of the long flight the cabin was chilled, which made me happy I had my hooded sweatshirt with me, but at the end it was hot and stuffy. There was no air regulation available from the seat, only light."
Μειονεκτήματα: "For some reason there were 4 really young children seated all in the same area. Kids will be kids, but perhaps spreading them out wouldn’t make one particular area so loud and disturbing. Boarding the plane I a more orderly way would also help."
Πλεονεκτήματα: "Since I was traveling with a child we were borded first"
Μειονεκτήματα: "The seats weren’t the most comfortable"
Πλεονεκτήματα: "Staff was helpful and kind. Entertainment had variety."
Μειονεκτήματα: "Flight ran out of chicken meals fast, forcing the rest of the plane to have vegetarian instead. I was sat in 41G. Awkward seating arrangement. Worst seat ever! Super cramp, making a 9hr flight very uncomfortable."
Πλεονεκτήματα: "1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe."
Μειονεκτήματα: "The seat and service."
Πλεονεκτήματα: "Very clean cabin, crew efficient and friendly"
Μειονεκτήματα: "The sweet pastry is horrible, please bling back the cheese sandwich/ or similar."
Πλεονεκτήματα: "The crew were very pleasant. Real humans; they paid attention to my daughter, gave her toys to play with and were ever so responsive."
Μειονεκτήματα: "The entertainment system was very unresponsive. Sitting was really cramped."
Μειονεκτήματα: "It was Air Canada. Terrible service. Staff needs education on where to take travelers thru the immigration locations. Wasted time going to different locations and time is an essentence! Too many changes of staff from one location to another when it came with wheelchair assistance. One staff was on her personal phone!!! Had 3 different changes of hands then still did not get us to the right terminal, had to run to make the flight! Is that how you treat a 86 years old traveler?"
Πλεονεκτήματα: "Service was excellent, food was good, everyone was friendly and nice."
Μειονεκτήματα: "Everything was OK."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Probably one of the best economy experiences I have had in a long time. The staff was very friendly and professional. Also one of the first times that i was actually comfortable in an econo seat. Hats off to Lufthansa!"
Πλεονεκτήματα: "The flights were on time, we made a 1 hr 5 min connection with no fluster. Dinner was one of the best airplane meals, breakfast a little less so"
Πλεονεκτήματα: "nice crew!"
Μειονεκτήματα: "Seat hardly reclines at all."
Μειονεκτήματα: "Two flights delayed then no bags when we got to Chicago- disappointing and annoying. Great to arrive with no coats in winter!"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "More variety in entertainment would be good;"
Μειονεκτήματα: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."
Πλεονεκτήματα: "Same as above."
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "The service and food was excellent"
Μειονεκτήματα: "The seats are too close together like most airlines but for a long flight this is very uncomfortable"
Πλεονεκτήματα: "Comfort"
Μειονεκτήματα: "Was a short flight , so really I don't have any negative impression"
Μειονεκτήματα: "This was an Air Canada flight. Time in line to check baggage in Frankfurt was 2+ hours, baggage was lost but arrived the next day at our destination. Unable to check-in online ahead of time for unknown reasons. Overall the Air Canada ground experience was pretty bad, but the crew/meals/entertainment was good."
Πλεονεκτήματα: "Good food, considerate cabin crew, good entertainment. For a long flight it was as good as you can expect."
Μειονεκτήματα: "Seats are cramped, at the mercy of people in front and behind you in terms of comfort."
Μειονεκτήματα: "Plane was very late; boarding late; short flight so no food or entertainment, but not really a problem. Overall condition of plane was mediocre at best -- old plane, not particularly clean. It was actually Air Canada. If that is a partner of Lufthansa, very disappointed. Would not fly Air Canada again, but LOVE Lufthansa."
Πλεονεκτήματα: "Changed planes, flight didn't get cancelled"
Μειονεκτήματα: "2 hour delay"
Πλεονεκτήματα: "Ample leg room and comfortable seats."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Flight delayed. Pilot told us we would arrive on time anyway, but we were very late and our luggage did not make the connecting flight."
Πλεονεκτήματα: "Smooth flight. Competent, friendly crew."
Μειονεκτήματα: "Nothing. Great flight"
Μειονεκτήματα: "Very small narrow seats in business class on this flight."
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Good job keeping up on food and beverages. Entertainment was great. It was a long flight but was manageable with great service"
Πλεονεκτήματα: "Staff was very attentive and friendly."
Μειονεκτήματα: "Seating very cramped for a tall person. Tight squeeze!"
Πλεονεκτήματα: "I liked the entertainment part: movies are good, crew was pretty nice"
Μειονεκτήματα: "I didnt like the boarding process bacause it wasnt in order, also airplane crew started feeding passangers in 3 hours!!! after we took off. I started thinking that it is not included in my ticket!"
Μειονεκτήματα: "Reserved seats, and the switched them. Had horrible seats."
Πλεονεκτήματα: "Lufthansa took great care of my two cats transport abroad. They went overboard in my estimation and along with partner Adria Airways I couldn't be more grateful,and so are the kitties, for the wonderful care. ."
Πλεονεκτήματα: "I was so pleased with all the people involved from ticket desk to pilots and stewardesses. I would recommend Air Canada to everyone."
Πλεονεκτήματα: "Everything was efficient and the somewhat long flight was easy because of food and entertainment. (Saw a really good Japanese film with subtitles)"
Μειονεκτήματα: "Incorrect gate given for this flight, connecting flight was a little late. Everything was fairly quickly corrected."
Μειονεκτήματα: "They lost my luggage. I don't understand why there isn't an arrival scan and how airlines don't take more responsibility for bags"
Πλεονεκτήματα: "The staff was not friendly at all. For international flight, especially long ones the seats should be able to go back further and not feel like a board, the seats were uncomfortable and small. The area between first class and the back of the plane had air issues, and I was sweating and so hot it woke me up, so on a 10 hour flight I got 1 hour of sleep. Ruined my first day of vacation."
Μειονεκτήματα: "Everything was aweful except for the movie selections."
Πλεονεκτήματα: "Quick access to the airport and gates"
Μειονεκτήματα: "Free food on board"
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Μειονεκτήματα: "The plane was old and literally falling apart. Tray tables were disconnecting. Worst part: The flight was delayed for some baggage mixup. Then they did nothing proactively to help passengers with tight connections that were only tight bc the flight was so late."
Μειονεκτήματα: "The boarding process was a mess with a long delay and change of gate. The flight was one hour late and we missed our connection. Because it was on a different airway"
Πλεονεκτήματα: "The crew was good"
Μειονεκτήματα: "The seats"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Hectic boarding; airplane seemed very old"
Μειονεκτήματα: "The flight was delayed by three hours; not sure how to fix that but it was annoying. For some reason the arm rests in the middle of the seats would not go fully back and I felt like the flight attendants were talking down to me. They also could have been having a bad day too with the flight. :/"
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Boarding and ticketing bin Berlin took over an hour and a half."
Πλεονεκτήματα: "the food was surprisingly good; crew very helpful after I was asked to switch seats due to screen malfunction, they helped find space to move my carry-on further front as well and assisted in getting it back after landing"
Πλεονεκτήματα: "I like everything."
Πλεονεκτήματα: "Food was good. Intertainment options good."
Μειονεκτήματα: "My seat did not recline so I had trouble trying to sleep thru the night flight. Seats too cramped even after updgrading."
Μειονεκτήματα: "I wish we would have been offered something to drink that was complimentary."
Πλεονεκτήματα: "nothing"
Μειονεκτήματα: "carry-on not allowed on board"
Πλεονεκτήματα: "Cabin crew were friendly, attentive and even observe passengers not getting good sleep. Their smiles made the trip a more pleasant one."
Μειονεκτήματα: "Headrest... to nitpick, but that is probably a standard one. If headrest may be further adjusted to suit passengers of different height."
Μειονεκτήματα: "Very old entertainment system."
Πλεονεκτήματα: "I think people could entertain themselves but to me it is deplorable to not offer at least complementary water. Complementary coffee would be a nice touch too but at least water."
Πλεονεκτήματα: "I liked that they had a veggie option for food for dinner service."
Μειονεκτήματα: "I didn't like the British Airways terminal at Heathrow - everything was automated. There was no human interaction and the ground staff was scarce therefore it was difficult to ask any questions."
Πλεονεκτήματα: "Received a lower than expected upgrade fare for Club World. The new Club World amenities are a big improvement over the older option."
Μειονεκτήματα: "BA still needs to improve its Club World seat and update it. It is significantly behind the competition. The seat lacks meaningful storage options and if you don't have a window seat, there is absolutely no privacy."
Μειονεκτήματα: "All was good."
Πλεονεκτήματα: "All was easy"
Μειονεκτήματα: "It wasn't super comfortable"
Μειονεκτήματα: "Fresh food"
Πλεονεκτήματα: "everything else was fine"
Μειονεκτήματα: "Food was not complementary"
Πλεονεκτήματα: "It’s was very good thanks"
Μειονεκτήματα: "I know it’s not the fault of this flight, but some idiot decided to check in for their flight, check a bag, and not get on the plane. They had to get their bag off the plane, and it delayed us an hour. We missed our connecting flight in London. Had to spend the night. Not happy!"
Μειονεκτήματα: "Plane departed late and stalled at landing- delay caused me to miss connection and set me back getting home by 7 hours at the end of it all."
Μειονεκτήματα: "I didn't like the no wifi on the planes and that you couldn't upgrade at the gate like you can with many other airlines."
Πλεονεκτήματα: "The crew was friendly and professional"
Μειονεκτήματα: "My monitor didn’t work and I asked about it twice. Two crew members said they would look into it but it never got reset."
Πλεονεκτήματα: "Entertainment was excellent, great selection of movies, great dinner but instead of breakfast they gave chips and cookies- not happy about it. Boarding was very quick and easy, crew members were friendly"
Μειονεκτήματα: "Was very disappointed with online checking, it didn't let me do checking in online and for that reason I could not select my preferwd seat. When I arrived to the airport for checking in they told me the plane was full and my preferred seat is not available, dissappointed in British airway, also the seats are so close together no space to move my legs and am barely 5 feet tall. Would not fly with this airline anymore"
Μειονεκτήματα: "got to the check-i counter and didn;t realize my ticket didn't include a checked bag. Was charged 65 pounds.---a bit high in my opinion. The disclosure was not at all prominent. Was surprised and disappointed at the price. Also, was never served water during the overnight flight. Am accustomed to flight attendants coming through the cabin a couple of times with water."
Πλεονεκτήματα: "Plane captain very informative"
Μειονεκτήματα: "Airport ground staff very unhelpful"
Πλεονεκτήματα: "Crew"
Μειονεκτήματα: "Seating. Meal. Entertainment. Did not compare well to Air Canada."
Πλεονεκτήματα: "Food and service was great. Pilot made trip smooth"
Μειονεκτήματα: "Boarding at edinburgh was confusing."
Πλεονεκτήματα: "Many entertainment options, food was tasty."
Μειονεκτήματα: "Movie options were not new releases"
Μειονεκτήματα: "Space for legs"
Μειονεκτήματα: "Boarding security very bad"
Μειονεκτήματα: "I will continue traveling with this airline .,"
Πλεονεκτήματα: "Some of the cabin crew were friendly."
Μειονεκτήματα: "I was in the premium economy section, which was definitely more comfortable than regular steerage but the 777 cabin was old, and the amenities out of date. No plugs for phone or ipad charging; the in flight entertainment system was buggy and the selection was very limited. There was one drink service. Even business class looks worn out and tattered. No wonder the Gulf based airlines are eating their lunch."
Πλεονεκτήματα: "plane was awesome"
Μειονεκτήματα: "ran out of food options for the back of the plane...staff was rude when I asked for some pretzels or bread since they didn't have any more meatless options"
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Μειονεκτήματα: "Ruse at check in"
Πλεονεκτήματα: "Everyone was awesome"
Μειονεκτήματα: "The staff was awesome"
Πλεονεκτήματα: "stewardess gave me paracetamol for headache."
Μειονεκτήματα: "Lost my bag"
Μειονεκτήματα: "Flight crew was very aggressive and casual. Displays are ancient. Seat was broken."
Μειονεκτήματα: "Tiny area for feet at window seat. Overhead compartment smaller than usual."
Πλεονεκτήματα: "Great flight - on time and right price!"
Μειονεκτήματα: "very crowdy with suitcases on the board"
Μειονεκτήματα: "we were in the back of the plane and by the time the dinner got to our row we had no choice- no chicken and only a pasta/cheese dish and I am dairy intolerant! No other choices were offered- not even a snack!"
Πλεονεκτήματα: "Plane wasn’t full, they allowed everyone to spread out in the plane"
Πλεονεκτήματα: "Really friendly flight attendants"
Πλεονεκτήματα: "The pilots did a great job through turbulent air"
Μειονεκτήματα: "I wish the seat reclined further back"
Μειονεκτήματα: "Things are getting smaller, we're paying more for less and less; it's all reducing except the cost. Generally flying is no longer 'special' it's kind of routine, like cattle herding--and the customer is the cattle."
Μειονεκτήματα: "Taxi time to gate was almost half hour."
Μειονεκτήματα: "Leg room"
Πλεονεκτήματα: "Service and flight was excellent"
Μειονεκτήματα: "They were great"
Πλεονεκτήματα: "Nice gate agent was holding the plane for some of us who were running from International connections"
Μειονεκτήματα: "Wish the plane was a little cooler while passengers were boarding"
Μειονεκτήματα: "Excellent flight"
Πλεονεκτήματα: "Aubrie and Claire"
Μειονεκτήματα: "Engine could have started. It didn’t."
Μειονεκτήματα: "Chicago to Venice flight was amazing. We were in premium economy, although the seats were larger it was hard to sleep in them, we all felt it needed some back support in order to sleep better. Crew was fantastic, would fly AA again internationally"
Μειονεκτήματα: "We lost the conection because pre departure there swas an issue with one of the wings of the plane and took about 30 min. Afterwards after landing the plan had to wait another 15 minutes waiting for the gate. American Airlines atributed the issue to weather conditions in Vancouver, false."
Πλεονεκτήματα: "Crew was great!"
Πλεονεκτήματα: "Exactly on schedule."
Μειονεκτήματα: "Food."
Πλεονεκτήματα: "This was Japan airline and the crew were very respectful and responsive and food was amazing"
Μειονεκτήματα: "The entertainment selection could have been better"
Μειονεκτήματα: "Flight was 90 min late due to mechanical issue. Missed next two flights, was rebooked in coach vs paid for first class."
Μειονεκτήματα: "The entire entertainment system was down the entire 6 hour flight. Crew attempted to reboot the system several times with no luck."
Πλεονεκτήματα: "All the crew were pleasant"
Μειονεκτήματα: "There was a delay but we weren’t well informed"
Μειονεκτήματα: "Nothing the flight was great and very fast."
Πλεονεκτήματα: "The plane got us there safely."
Μειονεκτήματα: "The crew was basically useless. They hung out in the back not really paying attention or just in the way. One stewardess knocked me in the head when passing through and didn’t even apologize. No one greeted or told goodbye at the end."
Πλεονεκτήματα: "The crew was great, friendly, and efficient."
Μειονεκτήματα: "I was seated in the middle seat between two other fully grown men. That’s three fully grown men in seats in the back of the plane. These seats are typically uncomfortable, but can be bearable if not all three seats are filled."
Πλεονεκτήματα: "I was in business class and the individual cubicles were so comfortable. I slept well. The airline attendant was so attentive and helpful"
Μειονεκτήματα: "Going through LAX what a mess"
Πλεονεκτήματα: "Before I knew it we were landing. Good flight"
Μειονεκτήματα: "The meal had no dessert. The coffee had run out and they promised to return and never did. I had to remind the hostess about an hour later."
Πλεονεκτήματα: "Friendly staff made people feel safe even during turbulence."
Πλεονεκτήματα: "The most efficient boarding process I've ever experienced."
Μειονεκτήματα: "The crew seemed to be under a lot of tension and the audio jack to my in-seat monitor didn't work. After mentioning the faulty system to the crew I had to find a new seat by myself and there was no follow up."
Πλεονεκτήματα: "Quite hospitable On time."
Μειονεκτήματα: "The coffee was horrible."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "Masson was very attentive and thoughtful. She checked on my connecting flight for me and was generally extremely helpful."
Μειονεκτήματα: "O"
Πλεονεκτήματα: "never made the flight. AA staff on ground would not let us on to the later flight to JFK because we were five minutes past the one hour in advance cut off - despite the fact that the airport was in chaos"
Μειονεκτήματα: "AA staff rigid and unyielding despite an airport in chaos."
Πλεονεκτήματα: "Clean plane"
Μειονεκτήματα: "No food"
Πλεονεκτήματα: "The seats were comfortable, the entertainment selections in the screen on the seat back were great, loved that there was more than one outlet for plugging in devices to charge, the sunset/sunrise lighting effect was really near"
Μειονεκτήματα: "I honestly cannot come up with something that I did not lie"
Πλεονεκτήματα: "Video entertainment not working for my whole row."
Πλεονεκτήματα: "On time and clean"
Μειονεκτήματα: "No legroom! Felt like a caged animal. No power for my devices."
Πλεονεκτήματα: "The flight was on time."
Μειονεκτήματα: "The seats are hard and uncomfortable"
Πλεονεκτήματα: "On time and arrived early!"
Πλεονεκτήματα: "Since air travel holds little charm for those of us who ride in economy class, my expectations are pretty low. The crew was polite and there were no delays."
Μειονεκτήματα: "The food was typically low quality."
Πλεονεκτήματα: "Quick boarding"
Μειονεκτήματα: "No food or beverage service"
Πλεονεκτήματα: "The flight was comfortable with good food and movie options."
Μειονεκτήματα: "Being in the last row, the deaf didn't recline much and I had difficulty sleeping. Also, I was not informed on the ticket that this particular international flight only allowed one free checked bag, not two, ad got stuck with a $100 extra baggage fee."
Μειονεκτήματα: "The fact that we didn't know we were supposed to go to American Airlines to acquire our boarding pass. A heads up would've been appreciated."
Μειονεκτήματα: "No entertainment, no food"
Πλεονεκτήματα: "Very comfortable and enough drink service."
Πλεονεκτήματα: "This airline is evil."
Μειονεκτήματα: "No complaints. Best flight in a long time"
Πλεονεκτήματα: "Variety of entertainment."
Μειονεκτήματα: "Flight attendant was a little snippy sometimes."
Πλεονεκτήματα: "Pleasant staff. Easy on/off."
Πλεονεκτήματα: "Movie selection is great."
Μειονεκτήματα: "No cookies :("
Πλεονεκτήματα: "I missed my previous flight, and even before that my day was going pretty bad. I was quickly routed to the desk to get a replacement ticket, and even though the flight was oversold, they had me wait around until the plane was ready to take off. A couple minutes after they shut the door of the boarding bridge, I was called and told to follow one of them. It turns out a couple of people were headed to the right city in the wrong country."
Πλεονεκτήματα: "Flight crew very welcoming, flight was pleasant."
Μειονεκτήματα: "Seating a bit tight. Didn't offer any snacks only ice water."
Πλεονεκτήματα: "Prompt boarding & early arrival. Staff was also friendly"
Πλεονεκτήματα: "Good entertainment choices, boarding in both the front and rear of the plane was great - it's common sense to board both when available or to at least board the rear of the plane first."
Μειονεκτήματα: "No food"