Μειονεκτήματα: "They charge for coffee and soft drinks and have no snacks complimentry"
Πλεονεκτήματα: "The crew was good"
Μειονεκτήματα: "The seats"
Μειονεκτήματα: "The flight was delayed by three hours; not sure how to fix that but it was annoying. For some reason the arm rests in the middle of the seats would not go fully back and I felt like the flight attendants were talking down to me. They also could have been having a bad day too with the flight. :/"
Μειονεκτήματα: "This was a really old plane. The screens were really small And was so scratched and messed up that it was almost impossible to use . I was never offered a choice of breakfast before I boarded and I could not get what I wanted. You do not offer enough space fo list all my comments. Very unfair"
Πλεονεκτήματα: "Everything was fairly mediocre..."
Μειονεκτήματα: "They lost my ski bag! I had PLENTY of time between connecting flights and to not have my ski bag show up at my final destination (Munich - which was also a British Airways flight) was pretty bad. This set me back 4 hours after I've already been traveling for 20 hours! BOOO"
Πλεονεκτήματα: "The seats were nice"
Μειονεκτήματα: "They didn't even offer complementary water,we were on the plane for 2 hours almost. Not friendly if you are pregnant or have kids"
Μειονεκτήματα: "They gave 2 veggie meals to mu big strapping men seat mates and the ignored me entirely!"
Πλεονεκτήματα: "Cancel month ago, NO money back !!! No good company"
Μειονεκτήματα: "Cancel month ago, NO money back ! No good company."
Μειονεκτήματα: "Food was horrible"
Πλεονεκτήματα: "On Time"
Μειονεκτήματα: "No leg room Got hit on the knee by a trolley"
Πλεονεκτήματα: "New plane and good service"
Μειονεκτήματα: "Delayed 1.5 hours."
Πλεονεκτήματα: "Direct flight and excellent service from attendants"
Μειονεκτήματα: "Seat selection was changed to middle seats without prior notice and the seats are so close together , when the women in front reclined her seat the dinner tray did not fit. An attendant eventually asked her to put her seat upright. Once dinner was over, back to a recline position, far too closer to the seat behind."
Μειονεκτήματα: "Vacation was cancelled due to illness."
Πλεονεκτήματα: "Customer service in London extremely helpful"
Μειονεκτήματα: "Left our bags in London"
Πλεονεκτήματα: "Food was good. Decent movie choices"
Μειονεκτήματα: "Plane was older and in poor repair. Our air vents and over head lights had been completely removed for our row - so we could not read or knit as others could. Seats are far to small and close together to allow for any real rest or sleep."
Πλεονεκτήματα: "On time and smooth flight."
Μειονεκτήματα: "We were packed in like sardines. There were no plugs to charge devices."
Πλεονεκτήματα: "Definitely the best flight so far."
Μειονεκτήματα: "I didn’t like that I paid for first and received terrible service in the air and on the ground"
Πλεονεκτήματα: "Boarding was seamless and straightforward"
Μειονεκτήματα: "Crew - Mostly men that looked like they hated their jobs. They were mostly unfriendly, and getting any of them to crack a smile was like pulling teeth."
Πλεονεκτήματα: "Staff are friendly, accomodating for an unaccompanied child with me, upgraded me and helped to support the extra baggage needs"
Μειονεκτήματα: "Old, dirty planes with bad enterainment systems and mediocre food and drink offerings. With the price of a ticket more than Emirates, KLM and other airlines, always really suprised the overall crappy hardware, infrastructure on planes etc. When can we get a decent plane to fly the long haul flights. And an actual entertainment system like to competitors?"
Πλεονεκτήματα: "The crew was really nice overall and the entertainment system was adequate. The main meal was decent too."
Μειονεκτήματα: "The flight was late (I was warned online but there was denial at the airport and gate) and further delayed in flight so I missed my connection. I didn't like the pods in business class. I had a forward facing seat at least, which are all by the aisles. They seemed narrow. I didn't sleep (never do). The breakfast was a bit lame. Getting into buses from the plane IS lame. It took a while to get to the terminal."
Μειονεκτήματα: "Online checkin wasn't working and the flight was oversold... After running through Heathrow after a delayed connection, we were told 5 min before the flight was scheduled to take off that it would be delayed. The coach seats were some of the smallest I've ever experienced (I fly 2x a month on average). The crew broke wheels off both of our roller bags."
Πλεονεκτήματα: "The crew was friendly and professional"
Μειονεκτήματα: "My monitor didn’t work and I asked about it twice. Two crew members said they would look into it but it never got reset."
Πλεονεκτήματα: "The crew The nice and friendly staff at the airport"
Μειονεκτήματα: "Assigning one luggage per traveller"
Μειονεκτήματα: "Seating. Meal. Entertainment. Did not compare well to Air Canada."
Πλεονεκτήματα: "The size of the airplane. Very spacious!"
Μειονεκτήματα: "2 hour delay"
Πλεονεκτήματα: "This was just a short trip, but just as enjoyable as our cross-Atlantic trip. Crew was excellant, plane was clean, ride was smooth."
Μειονεκτήματα: "Paying 45 pounds for my relatively small suitcase."
Πλεονεκτήματα: "Good food, good service, everything on time."
Πλεονεκτήματα: "On Time"
Μειονεκτήματα: "Seat Spacing Boarding and check-in was unnecessarily long"
Πλεονεκτήματα: "Extended information from the captain was very nice"
Πλεονεκτήματα: "The seats were comfortable and they gave enough food and water."
Μειονεκτήματα: "We did on line check in, printed the tiket, and they decided to reprint it, and it never work, every time that we used this re-printed ticket doesn't work, we needed to call many time the staff, and in the baggage drop off constantly said that our baggage hast over weigth without weigth it, the scale said another thing, I have the impresion that they were pushing for extra-weigth pay."
Μειονεκτήματα: "BA cancelled the flight, did not reroute us, provided a phone number for tel aviv (closed for the weekend). Terrible customer service. And our ticket was bought thru vayama who also did not bother to help us. Bad bad customer service for BA."
Μειονεκτήματα: "I tired to make an adjustments to my ticket but it's impossible without contacting Yayama. Will never use Yayama again."
Μειονεκτήματα: "Space for legs"
Πλεονεκτήματα: "Great service and helpful staff Coffee was fresh filter coffee"
Μειονεκτήματα: "Your airways lost my bag on the both flights from MIA-LHR-VIE and on the way back VIE-LHR-MIA My entertainment system was broken. I paid for the seat at the end of the day I didn't get. The moat horrible flight I ever had. I will never again fly with British Airways"
Πλεονεκτήματα: "On time and accommodating"
Μειονεκτήματα: "All ok"
Πλεονεκτήματα: "From London to Seattle we were upgraded from Premium Economy to First Class! Beautiful experience for our travel weary family of 4! Could not have been better - food/ drink/ comfort/ service all excellent! So this is how the other half lives!"
Πλεονεκτήματα: "The attendants were professional and polite."
Μειονεκτήματα: "Food needs work."
Πλεονεκτήματα: "Quiet and peaceful."
Μειονεκτήματα: "Flight crew was very aggressive and casual. Displays are ancient. Seat was broken."
Μειονεκτήματα: "Flight was cancelled and took forever to get me on a new flight. On thw way back British airways messed up my return flight completly inconviencing us and created a very stressful situation. Lost over $400 becuase of delayed flight and I will be contacting BA in terms of compensation for not only my lost money but time."
Μειονεκτήματα: "Just a bad overall experience"
Πλεονεκτήματα: "Service was fine, the plane was full but it was a pleasant flight."
Μειονεκτήματα: "The flight was delayed, the gate was not announced at the airport n London until 15 min before departure which was irritating. This flight was delayed and my checked in luggage did not make it to my destination. Hope to get it sometime tomorrow (a bit inconvenient but it happens)"
Μειονεκτήματα: "Too much Indian based food....too much curry....."
Πλεονεκτήματα: "The crew and service are very good and the cabin crews' smile are so nice. Love it"
Πλεονεκτήματα: "Free drinks!"
Μειονεκτήματα: "No new movies!~"
Μειονεκτήματα: "The food was not that good. The crew wasn't smiling at all."