Πλεονεκτήματα: "The crew was very professional and courteous."
Μειονεκτήματα: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""
Πλεονεκτήματα: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Μειονεκτήματα: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."
Πλεονεκτήματα: "Very friendly and cooperative crew. Entertainment is well upated with latest media."
Πλεονεκτήματα: "Water provided."
Μειονεκτήματα: "My fly connection did not appear in screens, confusing, stressing. Fly left more than one hour after schedule, no explanation, still arrived on time"
Μειονεκτήματα: "Terribly uncomfortable seat."
Πλεονεκτήματα: "Crew was fantastic"
Μειονεκτήματα: "Boarding was delayed by 30 minutes. May have been beyond the crew control."
Μειονεκτήματα: "We arrived more than a half hour late, and considering this was about 4 am, this was significant. The guy in the middle seat was tall and had to speard his legs intruding on my space."
Μειονεκτήματα: "They asked me to pay for my luggages. It is strange"
Μειονεκτήματα: "Very hot on board"
Πλεονεκτήματα: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Πλεονεκτήματα: "The crew was great! The entertainment was pretty good too."
Μειονεκτήματα: "The cabin was WAY too warm."
Πλεονεκτήματα: "The crew was good"
Μειονεκτήματα: "Place for the legs and better food"
Πλεονεκτήματα: "Swiss Airlines Saff was very friendly and helpful"
Μειονεκτήματα: "They ran out of the dinner with meat option. They offered sandwiches to some people as a snack but not sure why some people got them. The crew is okay not that friendly."
Πλεονεκτήματα: "The food was actually really great and the attendants were super responsive/friendly! Even in coach, the seats were comfortable."
Πλεονεκτήματα: "The crew was great and the food was pretty good. The crew did a great job of keeping the lavatories clean and stocked. It was a 10.5 hr flight and they gave us one meal, a snack and a treat. Not a lot but since we were just sitting it was enough food. We had to stop for a meal on the way home from the airport."
Μειονεκτήματα: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."
Πλεονεκτήματα: "The seats would recline too far so that people behind would get their range of motion uncomfortably limited."
Μειονεκτήματα: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."
Πλεονεκτήματα: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."
Μειονεκτήματα: "I paid to upgrade my seats and they were still tiny. I could not straighten my legs. The armrest also doesn’t go up all the way, so couples flying overnight together, beware!"
Μειονεκτήματα: "The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them."
Μειονεκτήματα: "See comment above. Zurich airport transfer desk was not staffed by Swiss air staff. Made resolution of missed flight more difficult. Also was not informed till I checked in at San Francisco that my bag would probably not arrive at the time I arrived in Geneva."
Πλεονεκτήματα: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."
Πλεονεκτήματα: "Everything. They are in their own class."
Πλεονεκτήματα: "Crew was friendly. Food was good"
Μειονεκτήματα: "Crew was slow to pick up dishes and trash after meals. Passenger in front of me reclined seat leaving little room for me to watch the video screen or read."
Πλεονεκτήματα: "Was a very quick flight."
Πλεονεκτήματα: "Tons of movies, excellent food, clean planes, friendly crew. Flying was a pleasure."
Μειονεκτήματα: "Checking in is very inefficient at JFK. There was only one (super slow) teller checking all of economy, while three people checked in business class. There were no automated check-in kiosks. you can imagine the chaos. Unfriendly tellers too. On the way back I was selected for a strip search when I checked in at the gate. So was my husband, but he wasn't told of this until he Was boarding and his ticket beeped on scanning. There was no room for our carry on, because we boarded so late. Annoying."
Πλεονεκτήματα: "The way of treatment"
Μειονεκτήματα: "The landing was terrible"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Seats just as small as US carriers, but in better shape, cleaner, less ratty overall. I also like that Swiss Air doesn't fuss with boarding everyone in 8 different classes. First class through one door and everyone else through the other, nice and easy."
Πλεονεκτήματα: "staff were very helpful"
Πλεονεκτήματα: "The crew was entertaining and pleasant. The flight was short and easy."
Πλεονεκτήματα: "Staff was very courteous; they fed us well"
Πλεονεκτήματα: "On time great crew. Free wine that is Swiss air."
Πλεονεκτήματα: "Nice, clean and modern airplane with great service"
Μειονεκτήματα: "Couldn't change seats online after reserving them online in advance. Headsets use proprietary connector and plug had to be held in place to get both ears to function"
Πλεονεκτήματα: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."
Πλεονεκτήματα: "Clean and efficient plane, crew and procedures."
Πλεονεκτήματα: "2 Long flights. Friendly, efficient crew. Plane was clean. Price was good."
Πλεονεκτήματα: "Loved the cute attendant we had on flight :)"
Μειονεκτήματα: "Old TV screen and remote"
Πλεονεκτήματα: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Μειονεκτήματα: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Πλεονεκτήματα: "Comfort of the flight ,very friendly staff"
Πλεονεκτήματα: "Wonderful staff and service. Multiple snack and meal service very much appreciated. I love Swiss Air."
Μειονεκτήματα: "I found the movie selection a bit limited for such a long flight."
Πλεονεκτήματα: "smooth, professional, comfortable"
Μειονεκτήματα: "No inflight entertainment."
Πλεονεκτήματα: "Attentive crew"
Μειονεκτήματα: "Long wait for baggage at destination"
Πλεονεκτήματα: "The seats are not fabulous the crew was"
Μειονεκτήματα: "They did a good job keeping us informed When we got really delayed"
Πλεονεκτήματα: "The crew had an amazing personality. They definitely enhanced my experience"
Πλεονεκτήματα: "Price is ok"
Μειονεκτήματα: "Delays of three hours are very bad"
Πλεονεκτήματα: "Nassau security line was quick. US Customs line was quick."
Μειονεκτήματα: "The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight."
Μειονεκτήματα: "Working USB ports. On time departure."
Πλεονεκτήματα: "Amazing crew as always"
Μειονεκτήματα: "Wifi on smaller hoppers"
Πλεονεκτήματα: "Crew, as always, excellent. The people of delta are what keep you coming back."
Μειονεκτήματα: "Flight was delayed (for no reason) for more than two hours, with no speak whatsoever about it"
Πλεονεκτήματα: "top notch KLM are the best"
Πλεονεκτήματα: "Amazing service from crew"
Μειονεκτήματα: "My flight from Chicago was two hours late and that's why I missed the flight from Atlanta to Buenos Aires. No one helped and did not know that the flight was delayed and I had to find a place to sleep. I'm not satisfied with the experience and I have not yet arrived in Argentina because of the whole"
Μειονεκτήματα: "Everything was good!"
Πλεονεκτήματα: "Immagration was fast and organized didn't take long to move through customs. Quick and smooth"
Πλεονεκτήματα: "All was good."
Μειονεκτήματα: "Screen went out after an announcement. I told the attendant but lost the screen for the rest of the flight. Slow to load and unload."
Πλεονεκτήματα: "Everything went great. Flight left a little late but was fine and only arrived a little late. I like the side wings on head rests really help."
Μειονεκτήματα: "Seats are always hard on long flights."
Πλεονεκτήματα: "Boarding was quick Flight experience was good"
Μειονεκτήματα: "Leg space was less Take off got delayed"
Μειονεκτήματα: "We barely made it through a storm. Super scary. Even the pilot said we "barely made it" over the speaker. I would rather be hours late getting home than feel like my life was possibly gambled with. I have my pilot's license so I am not unfamiliar with having to create an alternate flight plan when inclimate weather strikes. However, this was scary. My boyfriend quietly had a panic attack while we were on board. Would not fly Delta again because of this experience."
Πλεονεκτήματα: "That was a treat since I don't expect the option to watch movies on short flights Also, thank you for the healthier snack items- keep moving in that direction please!"
Πλεονεκτήματα: "Boarding was fast and well planned. The pilot was talking to the passengers politely, was updating about the flight every time when it was turbulence. The crew is very smiling, sweet and nice. The snacks are good and fresh. Very clean airplane with a good fresh odor. Good job! You are fantastic!"
Μειονεκτήματα: "Flight was 30 minutes late because the gate was understaffed. During the flight, the crew told us they couldn’t serve us because of turbulence, but then served first class."
Πλεονεκτήματα: "Friendly staff, good service and on time departure/arrival. Was also quite pleased with the food options available during such a long flight."
Πλεονεκτήματα: "Personality and charm of the flight attendants made it an especially relaxing trip."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "No individual TV. That’s hard with two little ones."
Πλεονεκτήματα: "Got upgraded to comfort class it was comfy"
Πλεονεκτήματα: "The flight was great. The crew was great. The plane was great. I would highly recommend Delta over every other airline for travel within the USA."
Μειονεκτήματα: "The airport in Minneapolis is ridiculous. If you get a short lay-over, then hope you did your sprint training. I avoid this airport as much as possible. Had no choice with this flight."
Μειονεκτήματα: "Full flight and tiny seats surrounded by 2 300lb guys and they wouldn't let me switch my seat."
Πλεονεκτήματα: "Nice flight a good crew"
Μειονεκτήματα: "2 hr delay"
Πλεονεκτήματα: "My comfort zone seat"
Πλεονεκτήματα: "Airport was being remodeled so there was a bit of confusion and lack of accommodation but other than that the flight was good"
Μειονεκτήματα: "Several things. Dropping off luggage. Security. Late flight departure."
Πλεονεκτήματα: "I appreciated that Delta was on time and prompt about getting passengers onboard. I appreciated that the stewardess was very courteous. I appreciated that there was no delay."
Μειονεκτήματα: "There was nothing that I did not like. I had a previous bad experience with another airline that canceled my flight three days in a row. So I was very appreciative of the fact that Delta had available flights for me to leave."
Πλεονεκτήματα: "Plane and flight were ok"
Μειονεκτήματα: "The restaurant in CHS took 15 minutes to tell me they didn't have what I'd ordered thereby denying me the chance to a real meal all day. I wish they'd put real meals back on the flights"
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "Nothing everything was fine"
Πλεονεκτήματα: "Crew was wonderful"
Μειονεκτήματα: "Nothing- good flight, I couldn't sleep but that wasn't your fault"
Πλεονεκτήματα: "New comfort seats. Nice staff. Pilot kept us continuously updated."
Μειονεκτήματα: "Unclear info on upgrade [priority boarding when upgraded?]. Inability to upgrade ticket made using mileage points or upgrade at counter at gate."
Πλεονεκτήματα: "shorter flight"
Μειονεκτήματα: "Entertainment system is not working."
Πλεονεκτήματα: "I love that I was upgraded to first class!"
Πλεονεκτήματα: "The crew were friendly and efficient. The seats were narrow, but as to be expected. Meals were fine. Will fly Delta again and again."
Μειονεκτήματα: "Flight Minneapolis to Detroit was delayed which caused us to miss our original flight and go out a day later."
Μειονεκτήματα: "I've only experienced delayed flights with Delta ... and this was no exception. It wasn't weather-related, nor a late flight delivering a plane - just no ground crew to service the plane between flights."
Μειονεκτήματα: "Snacks if possible"
Πλεονεκτήματα: "People are good"
Μειονεκτήματα: "Flight delays!"
Πλεονεκτήματα: "Nice chairs with built in pillows. J"
Πλεονεκτήματα: "everything, thank you."
Πλεονεκτήματα: "Arrived early. Helpful staff. Brough food and refreshments fast"
Μειονεκτήματα: "Narrow seats in economy comfort"
Πλεονεκτήματα: "Great crew,seating was more comfortable than the other legs of our trip, very attentive cabin service."
Μειονεκτήματα: "The comfort seating on this aircraft was not as good as other Deltaflights. No extras or service."
Πλεονεκτήματα: "at least, i got to Haiti"
Μειονεκτήματα: "delays + long flight."
Μειονεκτήματα: "Provide power outlets at seats. The remote control provided at the seat isn't at all user-friendly. I finally figured it out, but more people than not would have trouble using it. Also, basic features like turning on/off the reading light or calling a flight attendant shouldn't be on this complicated remote. Finally, the seating in economy plus or whatever this class is called needs to be rethought. (aircraft: Boeing 787)"
Μειονεκτήματα: "Food was awful."
Μειονεκτήματα: "Very tight seating in the double decker near the rear particularly for a six hour flight. Food and drink were very good and check -in clerk got us on an earlier flight. Only complaint really was the lack of any leg room."
Πλεονεκτήματα: "The crew were very accommodating"
Μειονεκτήματα: "The food"
Μειονεκτήματα: "Better food choices."
Μειονεκτήματα: "Not even a drop of water included in a 3:50 flight pathetic for major airline"
Πλεονεκτήματα: "The crew was good"
Μειονεκτήματα: "The seats"
Μειονεκτήματα: "The flight was delayed by three hours; not sure how to fix that but it was annoying. For some reason the arm rests in the middle of the seats would not go fully back and I felt like the flight attendants were talking down to me. They also could have been having a bad day too with the flight. :/"
Μειονεκτήματα: "The food was okay. The sandwich towards the end of the flight was not very good at all."
Πλεονεκτήματα: "AMAZING CREW! Excellent food, clean bathroom, comfortable, good movie selection. Fantastic experience!"
Πλεονεκτήματα: "Nothing. The fact that I booked my ticket via British Airways, but operated by Iberia made my situation very confusing. Iberia didn't offer me a connection flight from MAD to VLC when there was a 6 hours delay from JFK to MAD."
Μειονεκτήματα: "Partner airline should have a better process to help customers when the help is needed the most! There was neither ownership nor responsibility held accountable by Iberia to help me find a connection flight between MAD to VLC. I had to pay for a Renfe ticket on my own to get to VLC - Nightmare!"
Μειονεκτήματα: "Crews service"
Μειονεκτήματα: "Everything else"
Μειονεκτήματα: "Once again BA lost my luggage from my connecting flight. Twice in a week and a half."
Πλεονεκτήματα: "Crew was also nice."
Μειονεκτήματα: "I had to wait for bus to get the continue flight. The time waiting was so long I could not board the flight and had to rebook to the next possible flight."
Πλεονεκτήματα: "Crew was friendly and efficient"
Μειονεκτήματα: "No free food or drinks"
Μειονεκτήματα: "2 Hours delay I lost my connection it took like 10 more hours to get to my destination I finally got to my destination my luggage was misiing today is Tuesday July 24th and I’m still waiting no luggage and dress with the same clothes since Sunday"
Μειονεκτήματα: "I wish we would have been offered something to drink that was complimentary."
Μειονεκτήματα: "Seats were too small..tight fit."
Πλεονεκτήματα: "Once again, British Air provided excellent service and friendly staff for our flight from London to Boston. The Paris to London crew was not as accommodating and there were difficulties with language barriers in CDG."
Πλεονεκτήματα: "The crew was very friendly and accommodating. We had plenty of food and drinks, including wine that was complementary."
Μειονεκτήματα: "Not much leg room if you are tall and the person in front of you reclines their seat."
Πλεονεκτήματα: "Did not even fly"
Μειονεκτήματα: "Our flight was cancelled due to weather. This happens. But it was the worst customer service experience I have ever had. I spoke with four people at British Airways and five people at the booking agent. Nobody wwpuld verify anything. British Air even said at one point “you are not a customer because you booked through an agent”. That gentleman would not even transfer me to a supervisor for help. He told me “they didn’t exist”. I will never attempt to fly them again."
Μειονεκτήματα: "In flight service needs to be improved"
Πλεονεκτήματα: "Friendly staff. The food was Ok. The flight was on time."
Μειονεκτήματα: "People kept bumping into my shoulder but i guess there isn't much that can be done about it."
Μειονεκτήματα: "The worst flight I have ever had. Will never be flying with British Airways again."
Πλεονεκτήματα: "20 minutes late taking off and made up a few minutes. They had run out of sandwiches that we liked so we didn't bother with buying food all in all I'm so food so so trip"
Πλεονεκτήματα: "Crew was exceptionally friendly."
Μειονεκτήματα: "Entertainment units often malfunction. Seats are cramped."
Πλεονεκτήματα: "Everything was super outdated I asked for new headphones never got them because the ones I’ve had didn’t work the TV screens were so small and so outdated, was a very bad experience"
Μειονεκτήματα: "Everything was super outdated I asked for new headphones never got them because the ones I’ve had didn’t work the TV screens were so small and so outdated, was a very bad experience"
Πλεονεκτήματα: "Crew was great. Process of boarding and disembarking was fine."
Μειονεκτήματα: "Space in regards to seating is inadequate"
Πλεονεκτήματα: "The crew was friendly and professional"
Μειονεκτήματα: "My monitor didn’t work and I asked about it twice. Two crew members said they would look into it but it never got reset."
Πλεονεκτήματα: "very friendly and efficient crew"
Μειονεκτήματα: "mediocre food, chaotic boarding area"
Μειονεκτήματα: "The time it takes for a full 777 aircraft to empty is excessive. Airlines must think outside the box and view the experience from the customers' perspective to create two or more points of exit."
Πλεονεκτήματα: "Seats were comfortable, the crew was very attentive and professional, the plane was clean, check-in and boarding process easy and efficient"
Πλεονεκτήματα: "Very clean jet and friendly crew"
Μειονεκτήματα: "No entertainment or complimentary meals"
Μειονεκτήματα: "Seating. Meal. Entertainment. Did not compare well to Air Canada."
Μειονεκτήματα: "I was told this was a Finair flight and never received an email or phone call that it was changed to American Airlines. We stood at Finair check in line until the idiots there put up signs for Quatar. Typical American Airlines confusion, similar to past experiences."
Πλεονεκτήματα: "A lot of space for legs"
Μειονεκτήματα: "I tired to make an adjustments to my ticket but it's impossible without contacting Yayama. Will never use Yayama again."
Πλεονεκτήματα: "We got to our destination safely which is always the most important thing."
Μειονεκτήματα: "There didn't seem to be as much space as usual on international flights. The plane never got to a comfortable temperature and we were hot all the way home. One of our tv's didnt work which made for a very long 8 + hours."
Μειονεκτήματα: "Space for legs"
Μειονεκτήματα: "Our gate was not announced until 20 minutes before boarding. It was a little bit frustrating not knowing where to go, and then rushing to get there only to find out that boarding did not start on time."
Πλεονεκτήματα: "Flight crew was excellent."
Μειονεκτήματα: "Offer larger seats like United Airlines. For a few dollars you can upgrade economy to economy plus which offere 6 inches more leg room."
Πλεονεκτήματα: "Impressed with the plane! Great service,"
Μειονεκτήματα: "British airways is a shitty airline, I was stuck in Heathrow for almost 2 days, pregnant and alone. British airways has poor communication, poor leadership and no customer service skills. My flight was terrible and I will never be flying on British airways in the future. I will also be telling friends and family about my experience and ensure that they also don't travel on this awful airline."
Μειονεκτήματα: "Not really friendly. Nothing to drink. Super separated from my husband. Baby crying the whole time."
Μειονεκτήματα: "Paying for everything. Only 2 toilets for entire economy section"
Πλεονεκτήματα: "Great staff and actually comfortable :)"
Μειονεκτήματα: "Everything was great"
Μειονεκτήματα: "Flight crew was very aggressive and casual. Displays are ancient. Seat was broken."
Πλεονεκτήματα: "Pleasant and helpful crew;"