Μειονεκτήματα: "Connection flight was only 30 min, plus the 1st flight was delayed... Causing I missed the 2 nd flight"
Μειονεκτήματα: "Temperature of cabin was too cold. My feet were icy."
Πλεονεκτήματα: "Great crew. Good food. On time."
Μειονεκτήματα: "The most courteous staff - on ground, in air, and at destination!"
Πλεονεκτήματα: "I liked the choices of movies"
Μειονεκτήματα: "The seats were dirty and the snack choices are not healthy at all."
Πλεονεκτήματα: "Everything was perfect!"
Πλεονεκτήματα: "The flight was 90 minutes late"
Μειονεκτήματα: "On time performance"
Μειονεκτήματα: "Hour late and no wifi!"
Μειονεκτήματα: "After my flight was delayed for over 3 hrs - the counter clerk was rude and unhelpful. She felt it was appropriate for her to flick the customer service phone number in front of my teenage daughters. I would say avoid Delta!"
Μειονεκτήματα: "Well for one my seat was broken. At the beginning of the flight they said “there are meals for purchase available” when i asked for one they said they were all out but then gave out to other customers. Their attitudes were horrible."
Πλεονεκτήματα: "Everything met my expectations"
Μειονεκτήματα: "Overall, a good short flight."
Πλεονεκτήματα: "Clean leather seats. Good screen for movies."
Μειονεκτήματα: "Less announcements/movie interruptions"
Μειονεκτήματα: "No problems at all!"
Πλεονεκτήματα: "Crew was nice, despite multiple hoardings and time delays."
Μειονεκτήματα: "Plane was originally set to leave at 11:30 am, but was delayed until 3:00 pm for equipment. We boarded the plane at 3:00, the door was closed, and 30 minutes of waiting at the gate, where told to deplane, and the flight would leave at 5:06. There was another flight to San Diego, also delayed for hou"
Μειονεκτήματα: "Was refused to use the 1st clas restrooms but 10 minutes layer the flight attendant allowed an older gentleman and a lady to use them. I was in 10A with my service dog"
Μειονεκτήματα: "Leg room was lacking."
Μειονεκτήματα: "I now know the downside of buying through Kayak, the ticket is non-upgradable even when seats became open and I offered to pay for the upgrade."
Μειονεκτήματα: "Touch screen not very sensitive, required a lot of tapping to click."
Πλεονεκτήματα: "Decent drinks and food. Attentive crew"
Μειονεκτήματα: "The lady who sat beside me kept asking questions"
Πλεονεκτήματα: "I was rerouted through Detroit after it was apparent I would miss my connecting flight. The flight was good and I have no complaints."
Πλεονεκτήματα: "Check in was on time and efficient, crew was kind, we arrived early"
Πλεονεκτήματα: "I always love long international flights because of the hot towel and other fun extras you don’t usually get. The meal was excellent and there were plenty of entertainment options for everyone."
Πλεονεκτήματα: "Great service. Smooth flight. Funny flight attendants. No issues boarding or deplaning."
Μειονεκτήματα: "Food wasn’t great. What’s new?"
Πλεονεκτήματα: "The check in reminder is easy and helpful"
Πλεονεκτήματα: "I got home"
Μειονεκτήματα: "Seats were tiny as hell"
Πλεονεκτήματα: "Newer plane, even though it was a short flight there was a choice of movies and tv shows. Crew was very nice."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Flight attendants seemed nice"
Μειονεκτήματα: "Too tight in the seats"
Πλεονεκτήματα: "Great friendly crew"
Μειονεκτήματα: "Seats are getting smaller, expensive food"
Μειονεκτήματα: "Flight attendant took my complimentary new order but then forgot to bring me the food."
Πλεονεκτήματα: "Delta plane was renovated for the entertainment and seat comfort. This was the first time I didn't have to recline the seat because the normal incline felt fine. Legroom was good also. Every seat had a screen and free media to choose from. Very impressed. Great job Delta!"
Μειονεκτήματα: "There was wifi onboard and it was advertised that we could connect and use iMessage, whatsApp and Facebook messenger free of charge but I wasn't able to do so on this flight. I didn't ask about it but this would be an excellent amenity to keep in touch with the people on the ground"
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "The crew was very rude."
Πλεονεκτήματα: "The seats"
Μειονεκτήματα: "We purchased tickets together and our seats were not together when we checked in. We had one small roller bag for the two of us and we ended up having to gate check it along with 3 other people and then there was clearly enough room for it once we were boarded."
Πλεονεκτήματα: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"
Μειονεκτήματα: "There was no gluten free snack option."
Μειονεκτήματα: "Flight was late by almost 2 hours!!!"
Πλεονεκτήματα: "No complaints. A puddle-hopper to a yes."
Πλεονεκτήματα: "Free entertainment of new and older movies, free meals (although still typical airline food"
Μειονεκτήματα: "Can someone please improve airline food?! They definitely fed us a lot, which is not something that usually happens on coach flights, but the main entrees were quite soggy."
Πλεονεκτήματα: "On time. Good customer service. Easy route, no hassles."
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "The flight was fine, attendants we're good, entertainment options are great."
Μειονεκτήματα: "Boarding. It was probably the worst I've seen. A shared intercom system between two gates (b7 and b7a), boarding flights around the same time and our flight beginning portions of pre boarding with no announcements caused mass confusion. Passengers lining up to go before they should, bumping into each other, no info or corrections over the intercom. The gate agent yelling at people to move aside. Overall terrible gate agents and terrible set up. Flight crew was great though."
Πλεονεκτήματα: "I always feel that the flight attendants on Delta truly care about your flight experience. The smile, the attentiveness, the thoroughness and giving you the attention you desire."
Μειονεκτήματα: "Ran out of bananas before they got to me, no big deal and it looks like Delta is getting healthier options every year."
Πλεονεκτήματα: "Very Comfy plane."
Πλεονεκτήματα: "We did eventually get there"
Μειονεκτήματα: "What should have been a 90 minute flight took over 4 hours! Between mechanical failure, overbooking and waiting for gates and sky bridges we missed our connection. Then when they rebooked our connection on a British Airways flight, BA couldn't pull up the tickets and we wasted yet another hour while Virgin Atlantic and Delta both passed the buck as to who was responsible for correcting it so we could get on our rebooked flight, which we BARELY did with only 2 minutes to spare!"
Μειονεκτήματα: "Because we were diverted to JFK for "Weather" even though LaGuardia is only 9.6 miles away, and it was 11:30pm by the time we landed. The only flight to Manchester was the next night and would have gotten us to Manchester by 6pm. I had to rent a car at midnight and drive the four hours to be able to attend the reunion I was flying up for."
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Πλεονεκτήματα: "Crew was fantastic and I really enjoyed having multiple USB ports to keep my devices charged."
Πλεονεκτήματα: "Everything was decent, good entertainment, nice crew, etc."
Μειονεκτήματα: "Nothing was bad."
Πλεονεκτήματα: "Great comfortable seats"
Μειονεκτήματα: "Too much turbulence"
Πλεονεκτήματα: "Crew was efficient and pleasant making for a good experience."
Πλεονεκτήματα: "The flight was great. Smooth ride with little turbulence. Great FREE entertainment options on screen. Boarding was quick and orderly for a full flight. Ability to charge my phone."
Μειονεκτήματα: "Cramped seats. Limited snack option."
Πλεονεκτήματα: "Great crew."
Πλεονεκτήματα: "The crew seemed nice, they allowed me to board early."
Μειονεκτήματα: "There was no entertainment because the system was not working in our area."
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Μειονεκτήματα: "Staff friendliness. Not forever late. Not losing kids stroller"
Πλεονεκτήματα: "Crew was really great!"
Μειονεκτήματα: "My bag never left Chicago so I had to wait a day to get that"
Μειονεκτήματα: "Connecting flight was delayed over 3 hours for system failure on original plane, after boarding. Gate was changed 4 times after that."
Μειονεκτήματα: "Horrible experience with American Airlines staff while boarding at Birmingham AL USA. Very unprofessional & RUDE..."
Μειονεκτήματα: "Two hour delay including 20 minutes to get flight data because on board computer not functioning. Usual knee in chest seats on commuter jet."
Μειονεκτήματα: "Leg room"
Μειονεκτήματα: "Flight was 45 mins late. No drinks or snacks. Small plane. Forced to valet checkin carryon luggage :/"
Πλεονεκτήματα: "Yes the flight was slightly empty so I had a ton of room!!!!"
Μειονεκτήματα: "I’m still on the plane and there’s this poor sick dude across from me who is sneezing and snorting and spewing phlegm everywhere!!! I feel so sorry for him bc he’s got muscular dystrophy or something and it’s uncontrollable. But I also feel sorry for the poor little girl next to him! I am about to puke it’s so gross and he’s 4 peeps away from me! Ugh, I HATE germy planes!!!!! Not sure people should be allowed to travel without masks in this condition."
Μειονεκτήματα: "The stewards on American Airlines are literally scary to talk to; rude and unprofessional."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "Comfortable and simple flight"
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Μειονεκτήματα: "Plane was delayed all day and when we finally boarded we were told it was due to an engine problem!! Not good!!"
Πλεονεκτήματα: "Jams you up with connections in Charlotte."
Μειονεκτήματα: "Always running to make connections."
Πλεονεκτήματα: "The fight was not over crowded."
Μειονεκτήματα: "Just little delay."
Πλεονεκτήματα: "Service was prompt and we arrived on time"
Πλεονεκτήματα: "Efficient crew"
Μειονεκτήματα: "Very full no isle seat!"
Μειονεκτήματα: "No snack, and The airline used styrofoam cups which is not environmentally sustainable"
Πλεονεκτήματα: "The crew on the actual airplane was fine. And we got here."
Μειονεκτήματα: "The gate agent was very rude at CLT, and no one was giving us real updates about why our flight was getting delayed, they just kept pushing the time fifteen minutes each time we got close to the boarding time without communication. I get that there’s weight restrictions, but they gate checked my bag on a hardly full flight. I’ve now been waiting an additional 20 minutes after already being delayed over an hour."
Πλεονεκτήματα: "Dinner was decent"
Μειονεκτήματα: "Breakfast seemed poor."
Πλεονεκτήματα: "Flight on time ."
Μειονεκτήματα: "Seat space very narrow and uncomfortable seats"
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Πλεονεκτήματα: "Flight attendant"
Μειονεκτήματα: "Delays Was told my ticket had been canceled"
Πλεονεκτήματα: "it was an american airline flight. good trip"
Πλεονεκτήματα: "All was good ..."
Μειονεκτήματα: "The dinner alternatives were not available for everyone ... probably because we were sitting close to the last row of seats. That is not acceptable because everyone is paying the same regardless were you are seated."
Πλεονεκτήματα: "Stewards were patient and attentive."
Μειονεκτήματα: "Most disorganized boarding ever seen. cabin crew disengaged. food average."
Πλεονεκτήματα: "No flight to charlotte"
Μειονεκτήματα: "Read above"
Πλεονεκτήματα: "We flew with 4 different airlines on our trip to New Zealand and American Airlines was by far the best. We were comfortable and had plenty of good food and free entertainment. I would fly with American Airlines again."
Μειονεκτήματα: "I can't think of anything."
Μειονεκτήματα: "Flight was delayed two hours then canceled."
Μειονεκτήματα: "It was one hour late."
Πλεονεκτήματα: "AA is excellent."
Πλεονεκτήματα: "Left Venice on time and arrived in Philadelphia on time. Selection of free movies was good."
Μειονεκτήματα: "Food is so awful I wouldn't' feed it to a pig. Did not offer anything other than coffee, tea or water to drink during the 8+ hour flight after the first offering of complementary wine or soda. Seats are cramped as always on US airlines. I would not like to be an overweight person jammed into these seats for so many hours."
Πλεονεκτήματα: "Great team of flight crew members but boy it will be a long time before I want to travel through London Heathrow again."
Μειονεκτήματα: "Surly, bossy manner of gate crew"
Πλεονεκτήματα: "Flight was early both ways. Pleasant experience"
Πλεονεκτήματα: "New plane, great entertainment. Good service! Clean plane ."
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "Ancient aircraft...an embarrassment actually. No TV entertainment in the seats for a ten hour flight, antiquated systems, horrible selection of movies that are years old, mediocre food, the worst American coffee (how can they present that as coffee flying from the coffee country of Italy?!)."
Πλεονεκτήματα: "not beat up"
Μειονεκτήματα: "people trying to get extra carry on on"
Μειονεκτήματα: "Server forgot to serve drinks to 3 rows."
Πλεονεκτήματα: "United canceled this flight."
Μειονεκτήματα: "If United didn't cancel this flight and then rudely answer questions about a full refund."
Πλεονεκτήματα: "The crew was great. Not some of the gate agents."
Μειονεκτήματα: "Re-routing us better not to miss the flight."
Πλεονεκτήματα: "flying in and out of COU is the best"
Μειονεκτήματα: "The bathroom on the flight from Denver to Santa Barbara was the WORST EVER! I doubt it has ever been cleaned and the poor people that had seats near or at the rear of the plane should have been refunded their money having been subjected to the smell of an “indoor outhouse!” Shameful!!"
Πλεονεκτήματα: "The range of 'free' food and beverages (including beer, wine, and liquor was phenomenal, and the functionality of the 777 touch-screen was outstanding. Seating was also more comfortable than comparable flights on AA."
Μειονεκτήματα: "Our flight was delayed 5 hours and we missed our flight to Lisbon. Had to stay over in Newark for the night and actually arrived 24 hours late. And..........United lost my luggage. That was delayed another 24 hours."
Πλεονεκτήματα: "The crew was very nice and I appreciated the entertainment options"
Μειονεκτήματα: "I have a receipt showing Austrian airlines, was unable to check in online, so I waited in a very long line to get to the Austrian counter only to be told that my flight was actually a United flight and I would need to go wait in that long line for my ticket."
Μειονεκτήματα: "No delays"
Μειονεκτήματα: "WiFi could have worked."
Πλεονεκτήματα: "Friendly crew, tasty meals. Comfortable seats"
Πλεονεκτήματα: "seat was comfortable, crew was kind"
Μειονεκτήματα: "screaming child"
Μειονεκτήματα: "Delayed flight"
Πλεονεκτήματα: "Yes, crew were great, seat was okay"
Μειονεκτήματα: "Have life vests on board for the crew, was delayed over 2 1/2 hours on run way!"
Μειονεκτήματα: "Drop-off bagage agent made me line up to get a new baggage tag even though my luggage had been checked up to my destination via COPA Airlines. A United Airlines check-in agent told me that the baggage agents don’t work for the airline therefore didn’t know what to do. These people need add training."
Μειονεκτήματα: "More leg room"
Μειονεκτήματα: "Nothing, overall great experience"
Πλεονεκτήματα: "It didn’t happen."
Μειονεκτήματα: "Because of the late plane and possible missed connection, I was re-booked for the next day without any compensation."
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Πλεονεκτήματα: "All of the above"
Μειονεκτήματα: "Shortage of space for carry on"
Πλεονεκτήματα: "Glad they had a direct flight."
Μειονεκτήματα: "The seats didn't offer much room."
Μειονεκτήματα: "my checked luggage was delayed a day"
Πλεονεκτήματα: "Friendly crew."
Μειονεκτήματα: "Had a mechanical issue we were told didn't need fixed to fly the plane. Took 1 hour and 20 minutes to complete safety checklist so we could take off. We missed our connecting flight to Cancun."
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Πλεονεκτήματα: "Boarding was easy and organized."
Μειονεκτήματα: "Older plain with less leg room. Had to pay to watch a movie. Little bag a snack are little!"
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "The overhead a.c. spout didn't work. Plane was very hot."
Μειονεκτήματα: "They charge de luggage, didnt gave anything to eat, the luggage in orlando came like 2 hours late. The flight back from Houston was cancelled with no reason, they overbooked the flight.. and worst of all the only offer us a $10 disccount in a cheap hotel.. no food nothing"
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Μειονεκτήματα: "The seats were so uncomfortable. My neck and lower back hurt afterwards. I do not recommend taking an overnight flight with united or do not expect to sleep if you do."
Πλεονεκτήματα: "Staff are friendly."
Μειονεκτήματα: "Very small space. The entertainment app is very slow for buffering. Quite frustrated when watching movies/TV."
Μειονεκτήματα: "Zero regard for customer service. I will never fly United Airlines again, I may never use Kayak again either. This was the worst travel experience of my entire life."
Μειονεκτήματα: "The weather in SF delayed is so very long while the airport staff were rather rude at both airports. And after all that, my bag did not make it on my connecting flight- or maybe it did but you guys texted me it didn't via your little app- and I had to go back for it mysef the next day becuase you would not deliver it or help me find it. wanted to be compensated for my long and horrible ordeal."
Μειονεκτήματα: "Food, like all airlines, is so lacking even though airlines are making record profits while lessening service (crowded, fewer flights, baggage fees, etc)."
Πλεονεκτήματα: "Great staff and everything on time"
Μειονεκτήματα: "never flying united again"
Πλεονεκτήματα: "Friendly crew."
Μειονεκτήματα: "Passengers are stowing personal items/multiple bags in the overhead bins. This is an ongoing problem that needs attention. Armrest protocol should be made explicit. My in-flight entertainment control was covered by the passenger next to me the entire flight."
Πλεονεκτήματα: "I was never able to take the flight because of a significant delay in arrival in Tucson and subsequent arrival in Chicago."
Πλεονεκτήματα: "Smooth ride and on time staff was great"
Μειονεκτήματα: "I didn't like that I had to pay for my luggage that was really horrible they find anywhere to nickel and dime you but glad they let mine be a carry on"
Μειονεκτήματα: "No captions in the movies"
Πλεονεκτήματα: "It was so smooth.No long lines ,no delays,a straight thru flight.And on Christmas Eve morning."
Μειονεκτήματα: "Service was horrible."
Μειονεκτήματα: "Landing at dulles - we had to deplane from the outside. Would be nice to have it connected so we walk from plane to covered ramp inside to airport. Didn't serve a snack and they usually do."
Πλεονεκτήματα: "Crew was nice and attentive."
Πλεονεκτήματα: "we left right on time. It was a smooth flight and a nice aircraft. did not use entertainment so no comment there but was a good experience overall."
Μειονεκτήματα: "The seats were too small no leg room"
Πλεονεκτήματα: "Food was good service was great"
Μειονεκτήματα: "The flight attendants were disrespectful to not only me but to other passengers. They were not attentive! The plane was dirty."
Μειονεκτήματα: "Old plane; concerned about safety"
Πλεονεκτήματα: "The flights were on time and very professional ."
Πλεονεκτήματα: "New plane ! Smooth flight! Was able to sleep the whole time !"