Πλεονεκτήματα: "The crew did a great job and I enjoyed the movies."
Πλεονεκτήματα: "All of it"
Μειονεκτήματα: "Nothing Best flight"
Μειονεκτήματα: "Movie selections, healthy snacks/food"
Μειονεκτήματα: "Space on airplanes"
Μειονεκτήματα: "Baggage was extremely delayed. Boarding and take off were delayed too"
Πλεονεκτήματα: "Entertainment selection was nice."
Μειονεκτήματα: "Seats were too tightly packed in. Person in front reclined their seat and I couldn't even reach my bag under the seat. Very uncomfortable. And I'm small/short."
Πλεονεκτήματα: "Good on flight entertainment"
Μειονεκτήματα: "Tried to select my seat 2 weeks out from flight. Was told by multiple delta employees I can only change at the gate. Was unable to change seat and ended up getting downgraded to middle seat middle row. Rude flight staff that barked at the passengers"
Πλεονεκτήματα: "The crew was excellent."
Πλεονεκτήματα: "Nice smooth flight."
Μειονεκτήματα: "Tiny seats. No entertainment offered."
Πλεονεκτήματα: "Comfort is excellent"
Μειονεκτήματα: "When traveling with the pet, personally always travel to Puerto Rico, we take our cat, I would like Delta to have the option of making the reservation online until paying for it, although you should always call to confirm, that would be super excellent."
Μειονεκτήματα: "Late departure in both flight segments and finally missing baggage. Buying KLM and Air France and have odious Delta instead... Too bad to represent America."
Μειονεκτήματα: "Multiple delays made us miss 4th July celebrations"
Πλεονεκτήματα: "The service, on time, employees very nice."
Πλεονεκτήματα: "Check in person was very helpful in rerouting our flight."
Μειονεκτήματα: "Our flight was delayed 3-1/2 hours. The gate crew booked us in another flight but did not issue a ticket, so after transferring to another terminal, we were sent back to the Delta terminal to be issued a ticket to a third airline since we already missed the second flight. Then, they lost our luggage"
Πλεονεκτήματα: "The crew was awesome. The entertainment was great with a huge selection of movies. The food was really good."
Μειονεκτήματα: "Boarding was delayed while waiting for Delta agents to come and assist people off of the plane."
Πλεονεκτήματα: "5 hours delay"
Μειονεκτήματα: "5 hours delay"
Πλεονεκτήματα: "Crew were great, on time, helpful, friendly."
Πλεονεκτήματα: "Good crew. Ample legroom."
Μειονεκτήματα: "Plane was delayed by more than an hour."
Πλεονεκτήματα: "Issac was amazing!! Best flight attendant I’ve had in years."
Μειονεκτήματα: "Nothing. My experience was fantastic."
Πλεονεκτήματα: "Excellent crew!"
Μειονεκτήματα: "Need better snacks."
Μειονεκτήματα: "We experienced a one hour ground delay at Sea-Tac which was unrelated to our airline. The pilot kept the passengers informed with timely updates, and we finally departed about when the pilot predicted we'd get away."
Μειονεκτήματα: "Flight was cancelled after multiple delays and waiting 8 hours"
Πλεονεκτήματα: "luggage was there when I got off the plane."
Μειονεκτήματα: "My flight from Chicago was two hours late and that's why I missed the flight from Atlanta to Buenos Aires. No one helped and did not know that the flight was delayed and I had to find a place to sleep. I'm not satisfied with the experience and I have not yet arrived in Argentina because of the whole"
Πλεονεκτήματα: "The crew was amazing my daughter is still talking about how nice they were to her."
Μειονεκτήματα: "Nothing at all!"
Πλεονεκτήματα: "got there on time, no delays. very smooth"
Πλεονεκτήματα: "The movie selection was good"
Μειονεκτήματα: "Instead of a flight from Toronto to Atlanta.. it was a flight from Seattle to Atlanta, and I only had 45 mins to get to boarding because of the last minute flight changes."
Πλεονεκτήματα: "Really nice staff all the way through from gate agent to flight attendants. Flight left on time and landed early. Night and day vs American"
Μειονεκτήματα: "Nothing. Flight was perfect."
Πλεονεκτήματα: "Early arrival"
Μειονεκτήματα: "Seats still tight"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Seems like people that work for Delta are too old and too comfortable. Don’t want to work nor do they appreciate customers. Gate agent in SLC complained she was the only one there and could not help. Tried to send me tohelp desk which would have made me miss my flight. Flight attendant couldn’t move my back pack in bin did not tell me she had a bad shoulder. She should not be working then if she can’t lift a small backpack. Omg"
Πλεονεκτήματα: "I like Delta's free messaging wifi although it is very S-L-O-W. I also enjoyed the free entertainment. They have a great variety to choose from."
Πλεονεκτήματα: "The crew were so polite and happy!"
Μειονεκτήματα: "Those seats! UGH!"
Πλεονεκτήματα: "Empty seats, room to spread out"
Πλεονεκτήματα: "everything is fine except th nickel and dime."
Μειονεκτήματα: "Why do airlines charge you an arm and a leg to fly then force to 1. Check a bag, or 2. Get a drink, or 3. Get a seat in an exit row or worst of all now 4. WIFI IS NOW A STANDARD ON PLANES BUT PASSENGERS MUST PAY?!?!"
Πλεονεκτήματα: "The snack variety"
Μειονεκτήματα: "My headphone jack was broken :("
Πλεονεκτήματα: "On time with no drama"
Μειονεκτήματα: "Both Delta planes were too warm. My fingers were sweating, which is a first."
Πλεονεκτήματα: "We didn’t order food"
Πλεονεκτήματα: "ditto above"
Μειονεκτήματα: "ditto above"
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "Too cold Not friendly boarding agent"
Πλεονεκτήματα: "Flight was on time, boarded quickly and efficiently. Staff were nice enough but all business."
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "Nothing more than expected."
Μειονεκτήματα: "Food could be improved."
Πλεονεκτήματα: "Quick, efficient boarding. Good crew. Comfortable seats. On schedule."
Πλεονεκτήματα: "There were a lot of free movie options for a 6hour flight. The tv was new and had good definition. The food offered was quite substantial. The staff kept coming around with water and asking if there was anything else we needed. They gave free blankets. The lavatories were a little larger and more well lit than other airlines."
Μειονεκτήματα: "The seats did not recline for anyone on the plane."
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Πλεονεκτήματα: "I'm always happy when I get a Delta flight that has the in flight entertainment. Good selection of tv shows, movies and music. Makes the time go by fast"
Μειονεκτήματα: "Can't really think of anything I don't like the"
Πλεονεκτήματα: "Short flight time"
Μειονεκτήματα: "Delayed for 2 hours due flat tire. They should've checked tires before we boarded. Cabinets were almost full. I had a hard time to put my skateboard and backpack in a cabinet. Attendant didn't help out at all! It took over a minute to figure out to fit my stuff in there like Tetris. One passenger was upset that I took his bag out. It was frustrating when attendant didn't help to store my bag."
Μειονεκτήματα: "Klm is the best, even on a 40min they served small breakfast."
Πλεονεκτήματα: "Muslim food"
Πλεονεκτήματα: "The socks offered in business were comfortable and nice looking. The red wine was good."
Μειονεκτήματα: "The food was just average and the seat not too comfortable"
Πλεονεκτήματα: "Loved the smooth ride."
Μειονεκτήματα: "Bathroom was pretty nasty"
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Slow in refuelling, got us delayed for 40-"
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "Ran out of business class meal. Substituted a Econ class."
Πλεονεκτήματα: "Newer plane, crew was amazing, seats were adjustable"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Πλεονεκτήματα: "Boarding was quick and flight was calm"
Μειονεκτήματα: "The coffe and breakfast."
Μειονεκτήματα: "I congratulate the KLM crew!"
Πλεονεκτήματα: "Crew was great, very responsive and hospitable!"
Μειονεκτήματα: "more lunch choices, especially choices without dairy products."
Πλεονεκτήματα: "Food and service"
Μειονεκτήματα: "Working wifi would be good. Better A/C. More comfortable seats"
Πλεονεκτήματα: "Crew were great"
Πλεονεκτήματα: "Great plane and staff"
Πλεονεκτήματα: "No delay and nice staff"
Πλεονεκτήματα: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Μειονεκτήματα: "Everything was very good."
Πλεονεκτήματα: "Food provided, staff kind"
Μειονεκτήματα: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Πλεονεκτήματα: "My seat at the window was great and the staff really friendly and courteous!"
Πλεονεκτήματα: "Amazing crew"
Πλεονεκτήματα: "The flight arrived a few minutes early."
Μειονεκτήματα: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Πλεονεκτήματα: "The crew were amazing and the flight was very smooth."
Μειονεκτήματα: "Keep up the good work"
Μειονεκτήματα: "lost baggage"
Πλεονεκτήματα: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Μειονεκτήματα: "tough to sit on a plane for 9.5 hours"
Πλεονεκτήματα: "The constant smile conferred by flight attendants through the entire flight."
Μειονεκτήματα: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Πλεονεκτήματα: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Μειονεκτήματα: "I would have to dream something up."
Πλεονεκτήματα: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Μειονεκτήματα: "Boarding could be better"
Πλεονεκτήματα: "Nice people and good service"
Μειονεκτήματα: "Not much"
Πλεονεκτήματα: "Lovely staff, good food, great movies."
Πλεονεκτήματα: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Μειονεκτήματα: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Μειονεκτήματα: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Μειονεκτήματα: "Terrible service in flight and customer service wise .. app functionality was below"
Πλεονεκτήματα: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Μειονεκτήματα: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Πλεονεκτήματα: "Wide selection of entertainment, food was good."
Μειονεκτήματα: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "It was a short flight so it was O.K."
Μειονεκτήματα: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
Πλεονεκτήματα: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Πλεονεκτήματα: "Very good flight, excellent service and good food."
Πλεονεκτήματα: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Πλεονεκτήματα: "We love the flight all the way"
Πλεονεκτήματα: "A nice short flight"
Μειονεκτήματα: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Πλεονεκτήματα: "Quick and efficient flight. Crew very organized. Great language skills"
Πλεονεκτήματα: "Food was relatively good"
Μειονεκτήματα: "We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us. By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!"
Πλεονεκτήματα: "Left on time, arrived ahead of time. Baggage arrived very promptly. Seats comfortable."
Μειονεκτήματα: "Very limited movie choices on inflight entertainment. Seatbelt short, unable to keep secured except sitting straight in seat. No food which is now typical most domestic flights 4 hours or less."
Πλεονεκτήματα: "Reasonable seat space for economy. Good selection of movies. Food reasonably good. Crew very efficient."
Μειονεκτήματα: "Boarding at Amsterdam was disorganized. All economy boarded together. No row number boarding (which was the process for the outbound flight from San Francisco). Lights in economy were not switched off or even dimmed during the flight making it difficult to sleep especially if you had a window seat."
Πλεονεκτήματα: "The crew was very pleasant and the flight was comfortable."
Μειονεκτήματα: "The flight attendants were friendly, watched a movie, thanks for the ear buds to listen to the movie. There was a lot of turbulence but I feel our pilot managed it very well bringing us in safely and smoothly as possible. I can't think of anything that could have been improved on."
Πλεονεκτήματα: "More entertainment options, plugs for charging electronics, and better food"
Μειονεκτήματα: "Pretty much everything could have been better, including the plane"
Μειονεκτήματα: "Plane was 30 minutes late which was not idea because we were getting to our destination in the late evening. Boarding was a mess."
Πλεονεκτήματα: "The crew was wonderful and friendly."
Μειονεκτήματα: "The crew announced that there was limited food options on the flight (low supply). When a flight is 5 hours long, an adequate amount of food options should be available. Hand towels and toilet paper ran out during flight."
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Μειονεκτήματα: "When my husband retrieved his luggage, it smelled terrible- like dog poop. We had to drive home with the windows down & throw away the baggage when we got home."
Πλεονεκτήματα: "Excellent crew (not bossy, obnoxious and officious like UA), on-time, easy boarding."
Μειονεκτήματα: "Nothing. This was an excellent flight."
Μειονεκτήματα: "They had 3 hrs delay. I have missed my connecting flights. They rebooked me to London but I had to stay in London overnight, they promised me hotel voucher but once in London the promise wasn't kept. She told me due to weather conditions causing the delay there is nothing they can do. I can pay for hotel and dispute it later. On top of that hey have lost my luggage. It was a nightmare. I will never fly American Airlines again!"
Μειονεκτήματα: "It was very hot on the plane."
Μειονεκτήματα: "Flight was delayed by an hour. My bag did not get on the correct plane. It had to be delivered the following day."
Πλεονεκτήματα: "Helpful attendants. Surprisingly roomy seats."
Μειονεκτήματα: "Nothing. Short flight."
Πλεονεκτήματα: "Super comfortable"
Πλεονεκτήματα: "it was fine."
Μειονεκτήματα: "annoying to be forced to check our carry ons when there is clearly still room in the overhead bins."
Μειονεκτήματα: "After boarding the plane, it lost power. We sat at the gate with no air conditioning for almost an hour. While they tried to jump start the plane. After deboarding due to the heat (Dallas temps around 105 F), instead of telling us the next available plane to put us on was going to be 5 hours later, they delayed the flight 15-30 minutes at a time. This was a flight from Dallas to Austin and I could have rented a car and driven in a shorter amount of time."
Μειονεκτήματα: "Customer service was AWFUL after our flight was delayed from Nashville to Dallas causing us to miss our connecting flight to Bozeman. I will definitely NOT be coming back to American Airlines after that experience."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "Jams you up with connections in Charlotte."
Μειονεκτήματα: "Always running to make connections."
Πλεονεκτήματα: "But, the customer service was good."
Μειονεκτήματα: "The flight was cancelled."
Μειονεκτήματα: "Qantas would not let me upgrade at 24 hours into Business Class. They wanted me to buy a whole new ticket. All other international flights I take allow me to pay for an upgrade within 24 hours of the flight for around $2000."
Πλεονεκτήματα: "Crew were very nice."
Μειονεκτήματα: "Poor food for vegetarians. Also the overhead space was not locked properly. Suddenly, it opened and my carry on fell out. Luckily, it didn’t hit my husband who had the aisle seat or anyone else. However, I am upset because my laptop was inside this and may be damaged now."
Πλεονεκτήματα: "The flight was smooth."
Μειονεκτήματα: "The crew announced we would not receive beverage service without a reason. Also there was very little air coming from the vents, so not to receive a cold beverage on a hot airplane for a 72 minute flight (should've been 52 minutes; however we were delayed on tarmac) is not logical."
Πλεονεκτήματα: "Early departure and arrival. Great flight and crew on a full flight."
Πλεονεκτήματα: "(mostly) friendly staff, decent chairs, decent set of movies available. (First leg by American, second leg by British Airway)"
Μειονεκτήματα: "Paid for seats, never got them, ended up in a cramped flight with no room (I'm only 5'5", so heaven forbid average height people try to sit here. My wife was miserable, and got a back ache because of the small quarters."
Μειονεκτήματα: "First plane's engine caught on fire."
Μειονεκτήματα: "The employees treated me poorly"
Πλεονεκτήματα: "Service in coach was nice and attentive."
Πλεονεκτήματα: "On time arrival"
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Μειονεκτήματα: "Delays due to maintenance and weather"
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Πλεονεκτήματα: "I booked a codeshare ticket through Alaska Airlines reward program. I was worried I'd be shafted when it came to seats. Not so. I had the row to myself on both flights and just 2 rows shy of first class! Very impressed."
Πλεονεκτήματα: "Our flight was delayed by almost three hours due to weather in Chicago, the crew was very helpful and the pilot kept us informed about the updates that he was receiving."
Πλεονεκτήματα: "Confusion, delays, rude employees...you name it, this trip had it. I will do my best to avoid flying with these guys in the future."
Μειονεκτήματα: "Flight delayed 15 hours. Poor communication and outright lies from staff. Unwillingness to help find or pay for a place to spend the night. Rude staff"
Μειονεκτήματα: "This was my first time flying First Class. Not only was my flight delayed but everything was changed last minute. My seats, layovers, EVERYTHING! I was better off paying for a regular seat. I'm a young African American and the stay treated me as if I didn't belong in First Class! Not to mention the last time I flew into LAX American Airline lost my luggage! I have proof to show! Absolutely ridiculous!"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Old aircraft with issues"
Πλεονεκτήματα: "Crew was nice"
Πλεονεκτήματα: "Great entertainment my second leg with personal TVs and great selection of movies and games. Also got great exit row seating for no additional price!"
Πλεονεκτήματα: "It was all good.it was"
Πλεονεκτήματα: "Poor service They had a severely overweight person sitting next to me. She was struggling putting on her seat belt for a few minutes. I was very uncomfortable in my seat. The flight attendant was walking around withh seat belt extenders ; why are you accommodating severely overweight customers at the expense of others?"
Πλεονεκτήματα: "Good service, as efficient as possible"
Πλεονεκτήματα: "nothing really good to say"
Μειονεκτήματα: "American airline is late most times. I don't really like flight attendants on AA flights. Not polite. I only fly just because it was available I"
Πλεονεκτήματα: "Flight was oversold so they upgraded us to first class at no charge"
Μειονεκτήματα: "The flight was cancelled. this is the third flight that has been cancelled to this destination. I waited for 7 hours in the airport and caught a flight on stand by. Because this has happended to me before I knew how to get a stand by ticket right away even though I was scheduled on a flight for later that day. Much later."
Μειονεκτήματα: "Customer service unwilling to change flight during hurricane."
Πλεονεκτήματα: "The staff was so nice and helped me find my way around."
Μειονεκτήματα: "Food prices a bit high when compared to buying the same thing outside the airport."