Πλεονεκτήματα: "Food and entertainment"
Πλεονεκτήματα: "Both friendly and professional"
Μειονεκτήματα: "All is perfect! They couldn’t be better"
Πλεονεκτήματα: "As always, Turkish Airlines takes care of their customers with the best service."
Μειονεκτήματα: "Seats could have been a little better."
Μειονεκτήματα: "The airport is not proper for travels , you need at least 2 hours to finish from the long lines and finding your way to the right location before the immigration and run to the gate if you are in good shape minimum from 10 to 15 minutes"
Μειονεκτήματα: "No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff."
Πλεονεκτήματα: "Some crew was attentive, others were not. Piloting was good"
Μειονεκτήματα: "Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight."
Πλεονεκτήματα: "The crew was amazing."
Μειονεκτήματα: "Nothing could have been better. Turkish airline is the best and the VIP loung is heaven on earth !"
Πλεονεκτήματα: "My worst journey."
Πλεονεκτήματα: "My seat didnt recline so i wasnt feeling comfortable"
Πλεονεκτήματα: "Nothing everyone was rude and disrespectful"
Μειονεκτήματα: "No one was helping or bothered to help"
Μειονεκτήματα: "Missed this flight due a layover and had to wait in the airport overnight."
Πλεονεκτήματα: "Food was really nice"
Μειονεκτήματα: "Crew wasn't caring, poor service"
Πλεονεκτήματα: "Food and seat comfort"
Μειονεκτήματα: "You broke my suitcase"
Πλεονεκτήματα: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Μειονεκτήματα: "For a long international travel, there is nothing bad to say. They are superb!"
Μειονεκτήματα: "Last minute gate assigned and then changed"
Μειονεκτήματα: "On our longest flight, we were put in a cramped plane with no entertainment systems. It's sad to see a company that has such potential blowing it with these sort of cost saving/ customer losing choices. Please upgrade your fleet to stay competitive with your surrounding competition!"
Πλεονεκτήματα: "Everything went well"
Μειονεκτήματα: "One of my luggage is still missing"
Πλεονεκτήματα: "Comfortable seats..."
Μειονεκτήματα: "It got a little hot and the tray table did not unfold to a level surface causing my drinks and plate to slide into my lap."
Πλεονεκτήματα: "The meals and in flight entertainment."
Μειονεκτήματα: "I needed more leg room. I felt squeezed"
Μειονεκτήματα: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."
Πλεονεκτήματα: "Entertainment , food, personal,"
Πλεονεκτήματα: "Airplane crew was amazingly friendly and helpful"
Μειονεκτήματα: "seats were definitely narrow"
Πλεονεκτήματα: "Courteous staff. Comfortable plane."
Μειονεκτήματα: "My transfer flight was physically impossible to make. Though my flight from Zagreb to Istanbul was on time, by the time I got into the terminal they were already making a final boarding call to my flight to JFK."
Πλεονεκτήματα: "Turkish Airlines is a wonderful airline. They treat all there passengers well. The food was excellent and the cabin crew was multi lingual, pleasant and helpful. They made a long flight very comfortable and pleasant."
Μειονεκτήματα: "I wish the seats had more legroom in economy class."
Πλεονεκτήματα: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Πλεονεκτήματα: "N O T H I N G"
Μειονεκτήματα: "Very unorganized and poor communication services"
Πλεονεκτήματα: "I liked everything."
Πλεονεκτήματα: "Everything is perfect."
Μειονεκτήματα: "Food was old"
Πλεονεκτήματα: "Staff are EXCELLENT"
Μειονεκτήματα: "Internet was spotty."
Πλεονεκτήματα: "service was excellent!"
Μειονεκτήματα: "food wasn't enough or good"
Πλεονεκτήματα: "On time. Friendly crew."
Μειονεκτήματα: "Old plane. Boarding was not so nice."
Πλεονεκτήματα: "amazing !!!"
Μειονεκτήματα: "Airport in Turkey is a big mess. Too many checkpoints that make no sense"
Πλεονεκτήματα: "Great flight, crew and experience."
Μειονεκτήματα: "Breakfast selection was a bit subpar"
Μειονεκτήματα: "I wasn't given an option to ask for a vegan meal at any point in the booking process. When I asked for a vegan meal on the plane the crew said I should have asked for one ahead of time and did not have a vegan meal for me."
Πλεονεκτήματα: "Turkish staff places the comfort and convenience of their passengers high on their priorities. Crew is friendly and efficient, very helpful. I preferred it over my Emirates experience"
Πλεονεκτήματα: "Seat comfortable good leg space"
Μειονεκτήματα: "Food quality and selection of items and taste"
Μειονεκτήματα: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."
Μειονεκτήματα: "One beverage service on a 8+ hour flight counting JRO? Crew literally disappeared for quite a few hours."
Πλεονεκτήματα: "The service was good, the food was good. No complaints"
Μειονεκτήματα: "both flights run late(more than 30 m) the food is really disgusting most of the crew is not nice comparing to other times i flew with Turkish or Pagasus it was very poor and disappointing"
Πλεονεκτήματα: "The overall experience was good but small gestures by crew can improve the same significantly."
Μειονεκτήματα: "Crew slow to respond or non responsive even for a glass of water."
Μειονεκτήματα: "They switched the gate without telling anyone"
Πλεονεκτήματα: "All was great as mentioned earlier."
Μειονεκτήματα: "They lost one of my bags but I got it in the afternoon the next day."
Μειονεκτήματα: "Late boarding"
Πλεονεκτήματα: "No delays."
Μειονεκτήματα: "The entertainment monitors were SUPER laggy with response. Image quality wasn't great."
Μειονεκτήματα: "not so crowded"
Πλεονεκτήματα: "Comfortable seating, good food served by this airline"
Μειονεκτήματα: "The woman seated next to me had the worst body odor ever and this was a 10 hour flight-nearly brought me to hurl. She was the mother of s flight attendant as well, and was constantly brought amenities from the first class cabin. Really not appropriate for the rest of us in premium economy"
Πλεονεκτήματα: "Comfortable seats"
Μειονεκτήματα: "Meals and some entertainment"
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "The seats were very small and uncomfortable, I didn’t see any stewards except to serve meals"
Μειονεκτήματα: "Better entertainment"
Πλεονεκτήματα: "Really cheerful and friendly crew."
Μειονεκτήματα: "They changed my seat just before boarding. Front lavatories are not usable by passengers behind the curtain."
Πλεονεκτήματα: "The process went just as it should. Everything was on time, orderly, pleasant and successful. I was able to get to my transfer on time, feeling good and ready for the next leg of the journey."
Πλεονεκτήματα: "New international terminal in San Diego is very nice"
Πλεονεκτήματα: "The food was good was good"
Μειονεκτήματα: "The entertainment was poor the movies selection was poor"
Πλεονεκτήματα: "Comfy, good food and crew"
Μειονεκτήματα: "Very disorganized boarding"
Πλεονεκτήματα: "Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle."
Μειονεκτήματα: "Slightly too cool but I had an extra blanket and that is preferable to hot."
Μειονεκτήματα: "Flew to Grand Rapids turned around to Chicago and then flew back to Grand Rapids"
Πλεονεκτήματα: "Lufthansa is always high quality"
Μειονεκτήματα: "I dislike how one must stow the entertainment system so early before landing"
Μειονεκτήματα: "Frankfurt Airport check lines too long. Only half of security checking stations opened. Hundreds waiting in line and the lines moved too slow. After passing the long lines of security checks, you come to passport checking stations. only 1 out of 3 available stations is manned. Again, lines too long and barely moving. Probably many missed their flights while waiting to go through passport checks. We lost almost 2 hours between security and passport checks. Airport personnel were unfriendly, they did show any care towards the hundreds that are herded like sheep in long lines. They could have eased this backlog of people by manning all their available stations but they did not. Will try not to go through this airport in the future."
Μειονεκτήματα: "There was no entertainment in the flight , which was totallyfine for me as it was a short flight; I downloaded one magazine prior to my initial flight in SFO but was unable to access it."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "I boarded despite being very late from connection"
Μειονεκτήματα: "Very stressful to make the late connection. Lost bags due to short connection expected but not well enabled. No communication until I initiated call following day despite submitting lost baggage form. Seats are too close together - when reclined in front I could not use my laptop as not enough space to open my screen. Was able to move to a different seat to ok."
Πλεονεκτήματα: "In this day of continuous service cutbacks Lufthansa has managed to keep amenities that make long flights bearable. The boarding was early and efficient. Meals were decent and plentiful. Hot hand wipes were provided. Hundreds of video entertainment options and fairly friendly English speaking flight attendants. I recommend paying the small upcharge to choose seats with extra legroom. totally worth it on the long haul"
Μειονεκτήματα: "Be early. They began boarding before the stated time"
Πλεονεκτήματα: "Excellent cabin service."
Μειονεκτήματα: "At Frankfurt ground staff did not offer elevator down ti board plane to Boston even though I had wheel chair. Going down on escalator was difficult for me."
Πλεονεκτήματα: "Crew was hospitable and flight was clean."
Πλεονεκτήματα: "The staff were all super helpful and friendly! Pleasure to fly with!"
Μειονεκτήματα: "Flight got delayed by more than an hour, so my layover was cut short and had to rush to catch my next flight"
Πλεονεκτήματα: "It was clean and it was on time."
Μειονεκτήματα: "Horrible experience. Stranded for 3 hours inside stationary flight, 4 hours in a long queue. Very very poorly managed. I slept on a chair in the cold weather. Atleast make arrangements for bad situations, apparently I was booked on another flight but they made me stand in a 4 hour long queue to find that out. Kiosk outside showed I was put in no flight. One of my worst experiences and rest assured if I’m given a chance I will never choose Lufthansa again."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Crew members are very friendly."
Πλεονεκτήματα: "The same"
Μειονεκτήματα: "Nothing to be mentioned everything was good"
Πλεονεκτήματα: "Love Lufthansa"
Μειονεκτήματα: "My first flight was delayed by well-over an hour, having me arrive an hour late for my connecting flight home. There were no efforts to assist me in locating my connecting flight, to set up any accommodations while at the connecting flight's airport for the additional 4 hours of waiting time, no apologies for making me late for wedding rehearsals (I'm the officiant!). I had to actively seek out the ticket counter for another airline, through which my connecting flight was re-routed."
Πλεονεκτήματα: "Efficient boarding. On time departure."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Even the hot food was sweet."
Πλεονεκτήματα: "Great crew. Comfortable seat. Decent amount of room."
Μειονεκτήματα: "There is a big problem with some of the Premium economy seats. the way the secure the seat to the floor of the plane puts a piece of metal directly under the seat in front of you so you cannot put a bag or other items easily under the seat. If you are in the middle of the row it is really a hassle to have access to your laptop."
Μειονεκτήματα: "Lufthansa cancelled my flight at midnight before Thanksgiving and left me with no option to get home for the Holiday."
Μειονεκτήματα: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."
Πλεονεκτήματα: "Food/drink choices and portions were very generous on our long haul flight . Efficient boarding. Lots of entertainment options as well."
Μειονεκτήματα: "Boarding was delayed by 30 minutes but they did not inform us of the delay so everyone stood in line the entire time."
Πλεονεκτήματα: "Plenty of food & beverages. Loved the free movies!"
Πλεονεκτήματα: "Good entertainment system for flight. Fairly good food served on transatlantic flights."
Πλεονεκτήματα: "The crew was very nice and provided snacks even though the flight was short"
Μειονεκτήματα: "This flight was good!"
Πλεονεκτήματα: "Boarding was quick, staff was kind and helpful."
Μειονεκτήματα: "Crew Service, food,"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "Great and friendly crew"
Μειονεκτήματα: "In-flight system had some problems and seats seemed a bit uncomfortable"
Μειονεκτήματα: "Delay in take off 45 min!!!!"
Μειονεκτήματα: "New variety of food"
Πλεονεκτήματα: "The crew was terrific."
Μειονεκτήματα: "Seat angle adjustment was not the most comfortable for sleeping."
Μειονεκτήματα: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"
Πλεονεκτήματα: "Everything! The service was exceptional!"
Μειονεκτήματα: "Crew on the ground was very rude"
Μειονεκτήματα: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."
Πλεονεκτήματα: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Μειονεκτήματα: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "In flight complimentary food and drink service could have been better."
Πλεονεκτήματα: "Friendly crew"
Πλεονεκτήματα: "Late departure, dirty, staff not friendly."
Πλεονεκτήματα: "The crew was very helpful in all respects."
Μειονεκτήματα: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."
Πλεονεκτήματα: "Crew was nice."
Μειονεκτήματα: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Πλεονεκτήματα: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
Πλεονεκτήματα: "Crew was very friendly. Food was excellent"
Πλεονεκτήματα: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
Πλεονεκτήματα: "Food and drinks very good"
Μειονεκτήματα: "In economy class the movies unable to listen to with ear buds. Bring my own next time."
Πλεονεκτήματα: "Amazing crews!"
Πλεονεκτήματα: "Everything was great"
Πλεονεκτήματα: "The new movies selection, food was very good, staff more friendly than previous flights"
Μειονεκτήματα: "Boarding always a problem on MEA we have to wait too long in the queue"
Μειονεκτήματα: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
Μειονεκτήματα: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Πλεονεκτήματα: "Crew was nice, too short of a flight to figure out more"
Μειονεκτήματα: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"
Πλεονεκτήματα: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"
Πλεονεκτήματα: "Good selection of movies"
Πλεονεκτήματα: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Μειονεκτήματα: "Check in process was easy. The flight attendants are all very helpful and kind."
Πλεονεκτήματα: "Onboard crew was friendly. Dinner was good"
Μειονεκτήματα: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Μειονεκτήματα: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Μειονεκτήματα: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Μειονεκτήματα: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"
Μειονεκτήματα: "Waited a while before take off."
Μειονεκτήματα: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."
Πλεονεκτήματα: "Free snack and drinks. Good service."
Πλεονεκτήματα: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Μειονεκτήματα: "See above and the food was disgusting"
Πλεονεκτήματα: "Good service at gate and on board"
Πλεονεκτήματα: "It es a good flight back"
Μειονεκτήματα: "Items missing on duty free purchases"
Πλεονεκτήματα: "The hostesses were very kind and nice"
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "Food was AWFUL! Better to serve nothing"
Μειονεκτήματα: "There were not noodle soup ready this time."
Μειονεκτήματα: "My baggage was broken"
Πλεονεκτήματα: "Priority boarding"
Μειονεκτήματα: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."
Πλεονεκτήματα: "On time departure and arrival"
Πλεονεκτήματα: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Πλεονεκτήματα: "All crew I interacted with was great, friendly, and helpful."
Μειονεκτήματα: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."
Πλεονεκτήματα: "Crew was wonderful Helpful, pleasant, capable"
Μειονεκτήματα: "Waiting for late passengers & their luggage"
Πλεονεκτήματα: "Loved the movie selection and the food was good too."
Μειονεκτήματα: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Πλεονεκτήματα: "The crew was amazing!"
Πλεονεκτήματα: "Seats were comfortable and staff were helpful when approached."
Μειονεκτήματα: "Crew should have been proactive in determining passengers' needs, etc. Film choices were poor-- lots of violence, few family-orientated options."
Μειονεκτήματα: "Paid for extra leg room seats and didnt get them"
Πλεονεκτήματα: "Quick departure"
Μειονεκτήματα: "On the counter they have to checked all baggage weight they give hard time on the boarding time to costumer"
Πλεονεκτήματα: "This crew was better that last flight overall"
Μειονεκτήματα: "Better seating arrangements"
Πλεονεκτήματα: "The food"
Μειονεκτήματα: "Extra leg space. Nicer crew. Better airport and boarding experience"
Μειονεκτήματα: "We did order food vegetarian Jain but they didn’t provide that."
Μειονεκτήματα: "My Baggiage is extremely damaged which is so disgusting and there is no way to report it"
Πλεονεκτήματα: "Service and professionalism of the Etihad Crew"
Πλεονεκτήματα: "Nothing about this airline"
Μειονεκτήματα: "I requested for a aisle seat as I was travelling with 2 yrs old but they put me in the middle with other two people on th side . Very horrible ."
Πλεονεκτήματα: "Charging for devices at the seat, not too cramped."
Μειονεκτήματα: "Out of DC, they weighed every carryon item both at check in and at the gate. I couldn’t fill my water bottle before boarding or I would have been overweight... I’ve never had an airline be so picky. And then they lost one of my bags - ironic given the precision about baggage weight."
Πλεονεκτήματα: "good environment and staff"
Μειονεκτήματα: "Food needs to be improved."
Μειονεκτήματα: "Carry on baggage space was very limited, or passengers were allowed to take more than they should. Also, the sitting and boarding at the Abu Dhabi airport was very insufficient for a full flight."
Μειονεκτήματα: "Food not very good. Service used to be better in the past"
Μειονεκτήματα: "Crews attitudes + the long flight"
Πλεονεκτήματα: "We ended up being delayed on the flight for about 3 hours due to fog in Abu Dhabi— delays are always frustrating but the crew was absolutely fantastic. The head of cabin crew personally came by to explain the problem and made he passengers feel welcome. Excellent service all around, especially when the situation is unpleasant but not within anyone’s control."
Πλεονεκτήματα: "Seating was comfortable. Plane arrived on schedule."
Μειονεκτήματα: "The food was not good and our flight attendant was not attentive. He didn’t make the people in front of us put their seats back up for landing. There were no blankets when we requested one."
Πλεονεκτήματα: "Kind of similar to Indian food if possible. Thanks"
Πλεονεκτήματα: "Food service and service generally"
Μειονεκτήματα: "Long layover and delay"
Πλεονεκτήματα: "The planes are comfortable and the crew are all very nice and helpful! I had not read the carry-on baggage restrictions well and my bag ended up being just a little too big so it had to be checked. Although it wasn't a good situation for me, it was my fault and I appreciate that you hold to your policy!"
Πλεονεκτήματα: "Sitting on a flight for 15+ hours is tough on passengers and crew."
Μειονεκτήματα: "Since passengers are flying from international destinations, they should not have to pay for luggage carts - even though they are not clearing customs in San Francisco."
Πλεονεκτήματα: "The flight was perfect the flight attendants was also up to scale thank you very much for the nice flight"
Μειονεκτήματα: "The fly agency supposed to advise me a hotel inside the airport I asked to be inside the terminal so I had to cancel the booking in there and lose money because the hotel they advised me was outside the terminal not inside"
Πλεονεκτήματα: "In time"
Μειονεκτήματα: "Crew not helpful . Same with food not enough ):"
Μειονεκτήματα: "Food choice was limited. Entertainment choices were inadequate."
Μειονεκτήματα: "they have a uncomfortable seats in a long flights and comfortable seats in short flights like Abo Dhabi - Bahrain"
Μειονεκτήματα: "Quality of food"
Πλεονεκτήματα: "Warm crew"
Μειονεκτήματα: "Some crew were mean"
Μειονεκτήματα: "Food wasn't great. Business class seats didn't stretch."
Πλεονεκτήματα: "Every thing was good"
Πλεονεκτήματα: "The flight attendants made hand-made Easter cards for all the children on the plane! It was a really nice touch and I've never seen anything like it on another airline."
Μειονεκτήματα: "The airline changed our return date for 2 days later! When that date wouldn't work for us, we were re-routed through Chicago with a connection back to SF. The flight times were then changed two more times, and our seats were moved from aisle to middle seats. I do not recommend flying Etihad if you have a schedule to keep to."
Μειονεκτήματα: "Veg meals ran out very fast, not enough options for all the passengers."
Πλεονεκτήματα: "clean toilets"
Μειονεκτήματα: "breakfast food was more oriented toward near east taste than western tastes. Very bumpy ride,the pilots should have tried to go around turbulence or reduce speed,etc."
Πλεονεκτήματα: "entertainment helped me forget the hell i was in"
Μειονεκτήματα: "1. seats - they have done an excellent job of cramping as many seats as possible with minimal leg space 2. food - smelly distasteful and disgusting. i think that sums it up 3. staff - unfriendly, there was a attending guy who thought he owns the airline and behaving as if everyone on the flight was his slave. bottom line - my first and last flight with etihad - i'll pay few hundred bucks more and take another airline next time"
Πλεονεκτήματα: "Service is excellent, seats are comfortable, food is tasty and the entertainment system is top class. To add to all of this the Crew is really friendly and helpful."
Πλεονεκτήματα: "Bad services over all"
Μειονεκτήματα: "Lemo services"
Μειονεκτήματα: "entertainment system is old"
Πλεονεκτήματα: "Best airline out there, by a long shot Was given a vegan food option when booking!"
Πλεονεκτήματα: "Better food choice."
Μειονεκτήματα: "The entertainment"
Πλεονεκτήματα: "The female crew was very unattentive. Even raising my hand and calling them, those female crew keep walking."
Μειονεκτήματα: "The food was not good . I am planning to continue flights booking with Ethihad- hopefully I will select a window seat on the 2 seat rows and will select other king of vegetarian food."
Πλεονεκτήματα: "Very short flight, but crew was wonderful."
Μειονεκτήματα: "When compared to etihad food is better, but when coming to entertainment etihad is way better. When coming to online checkin these guys had some server issues and I don't know how it's possible but some one was able to login to my checkin and ordered a wheelchair for me that was little embarrassing"
Μειονεκτήματα: "Food was okay..."
Πλεονεκτήματα: "Give more food options"
Πλεονεκτήματα: "Sokratis Repanidis - the food and beverage manager was very courteous and well behaved ...... Thank u especially"
Μειονεκτήματα: "The ground crew in SFO. Not friendly. Need lessons on customer service."
Μειονεκτήματα: "The flight from Riyadh ALWAYS leaves late. Arabs have so sense of punctuality."
Μειονεκτήματα: "1 piece of luggage was missing from flight EY218 on 18 June 2016. Wheel of one luggage was broken when the luggage was received at the belt after flight EY 218 landed at New Delhi"
Πλεονεκτήματα: "Wifi and the nice crew"
Μειονεκτήματα: "The food option"
Πλεονεκτήματα: "The best flight i have ever been on"
Μειονεκτήματα: "Nothing was included"
Μειονεκτήματα: "Water should be free on the flight"
Πλεονεκτήματα: "Seat was very good. The headrest was conducive to sleeping"
Μειονεκτήματα: "The crew at the check-in counter was inefficient and gruff. At the boarding gate, there was no one there and no announcements until after the time the plane was scheduled to depart."
Πλεονεκτήματα: "Friendly crew."
Μειονεκτήματα: "Better entertainment"
Μειονεκτήματα: "Baggage allowance should be better. They only authorize 44 lbs which is less than other airlines. I was really not happy with the baggage allowance."
Μειονεκτήματα: "Trying to get info about the flight in advance was difficult and confusing."
Πλεονεκτήματα: "Everything was easy and comfy"
Μειονεκτήματα: "The staff and crew at Norwegian were not friendly. Boarding was a mess. The plane smelled very bad and was uncomfortable to sit."
Πλεονεκτήματα: "Frequent services."
Μειονεκτήματα: "Better reclining seats"
Μειονεκτήματα: "Uninterested clue. Poor communication regarding delay. NEVER AGAIN."
Πλεονεκτήματα: "Good legroom"
Μειονεκτήματα: "Flight was delayed by over an hour"
Μειονεκτήματα: "Being on a flight for 11 hours and they don’t provide a meal, and have to pay for a check in. That’s absurd."
Πλεονεκτήματα: "Pilot was good, Dreamliner comfy and the flight was smooth despite some bad weather. But the flight attendants on this airline are terrible. A flight attendant dropped something in a passenger's lap not once, but twice. Seemed annoyed when I asked the for things. Horrible you charge for water, also"
Μειονεκτήματα: "The airline overbooked the premium cabin, but did not alert us until we were at the gate. 15 people were involuntarily shifted to economy, with a promise for future compensation. The service was average. The seats are extremely small and uncomfortable. I will not fly Norwegian Air again."
Πλεονεκτήματα: "Just an overall bad experience. Will not fly with them anymore"
Πλεονεκτήματα: "Comfortable seat with adequate legroom, cleanliness, good entertainment choices, affordable fares."
Μειονεκτήματα: "Complementary water, coffee or tea"
Πλεονεκτήματα: "Had my own row"
Μειονεκτήματα: "Boarding process in English and a little more organized"
Πλεονεκτήματα: "For the price range it’s a very good option. Not flying beds but comfortable enough for a transatlantic flight."
Πλεονεκτήματα: "When it was over"
Μειονεκτήματα: "Ridiculous lack of service, supwr low cost low quality airline. Never again."
Πλεονεκτήματα: "Boarding was orderly. The staff were nice. This flight was not operated by Norwegian"
Μειονεκτήματα: "The plane and seats were old. Old TVs. Temperature on plane was too hot food was beyond terrible"
Πλεονεκτήματα: "Nothing. Next flight to Vienna was 2 days later and have a flight on Friday I needed to catch so couldn’t wait."
Μειονεκτήματα: "Not being reimbursed for a flight or a hotel"
Μειονεκτήματα: "I've been to 40 countries and flown many airlines. the only ones worse than Norwegian is the budget Russian ones. Never again. They hit us with $200 in bagage fees because we didn't order baggage online 24 hrs before the flight. Unheard of."
Πλεονεκτήματα: "The fact that we didn’t crash"
Μειονεκτήματα: "The plane was hot old and the crew needed to step it up. Very inefficient!"
Πλεονεκτήματα: "For a 9.5 hr flight, you didn’t get meals and there wasn’t TVs to entertain yourself. When you asked the flight attendants for help, it was like you were bothering or inconveniencing them. It was a terrible experience for any kind of flight."
Πλεονεκτήματα: "Not a full flight"
Μειονεκτήματα: "Uncomfortable seats and zero service."
Μειονεκτήματα: "Giving out water should be free!"
Πλεονεκτήματα: "The cheapest option still allowed for movie viewing and for a lax baggage capacity standard. Will fly Norwegian again and again."
Μειονεκτήματα: "The in-flight USBchargers stopped charging after only 30 minutes"
Μειονεκτήματα: "No beverages or snacks"
Πλεονεκτήματα: "Got home an hour early"
Πλεονεκτήματα: "Service was top notch."
Πλεονεκτήματα: "The window technology"
Μειονεκτήματα: "Not enough free water available"
Πλεονεκτήματα: "Barcelona didn't tell us our flight was delayed until an hour after we were supposed to take off. At least have the decency to let us know in case we have to make other plans."
Μειονεκτήματα: "I wouldn’t fly Norwegian again! Poor service!!!!"
Πλεονεκτήματα: "Boarding was fast and easy"
Μειονεκτήματα: "For a premium business ticket, the service, comfort, and food is extremely poor."
Πλεονεκτήματα: "The price The good humored and gracious staff The on-time attitude"
Μειονεκτήματα: "Seats too small Deli mediocre"
Πλεονεκτήματα: "Economical with great customer service."
Πλεονεκτήματα: "Plane was okay and the food was pretty good."
Μειονεκτήματα: "Flight attendants were not friendly or attentive. Movie choices were not great. Many people commented about that. I flew Delta to London in April and what a world of difference. Pillows, blankets, earphones, eye masks, toothbrush and paste. A couple of meals and a couple of snacks. Free drinks which they must have come by 8 times during the flight. Those flight attendants were working most of the flight and were very friendly. No so with your company."
Πλεονεκτήματα: "Clean, nice food, great crew in Premium."
Μειονεκτήματα: "New movies were woefully lacking"
Πλεονεκτήματα: "The Dreamliner is excellent. Everything is new. I surprisingly enjoyed the games available in the personal entertainment screen."
Μειονεκτήματα: "For an 11-hour flight, I was surprised that pillows and blankets were not offered--especially since the AC was blasting out cold air. I was freezing throughout the entire flight and ended up getting a cold that I'm still recovering from. The only other issue I had was the lack of variety in movies and tv shows. Most were obscure movies and shows that I had never heard of. More recent/relevant options would be appreciated."
Πλεονεκτήματα: "The onboard entertainment had a wonderful variety, and the crew was helpful, and friendly. The plane was clean, and in nice shape."
Μειονεκτήματα: "It was very cold, and we were not provided with blankets or warm beverages free of charge which makes for a very uncomfortable trip."
Μειονεκτήματα: "See aforementioned notes on luggage troubles."
Πλεονεκτήματα: "Great service. Prompt and so efficient. Can't say enough good about it."
Πλεονεκτήματα: "Price, direct flight"
Μειονεκτήματα: "Everything except price!"
Πλεονεκτήματα: "Plenty of great movies to watch"
Μειονεκτήματα: "Could have had a little more leg room."
Πλεονεκτήματα: "My husband and I flew from London to Los Angeles on the Dreamliner. Check-in at the airport was quick and easy. Other than a delay of 45 minutes in London to change a tire on the plane, the flight was quite pleasant, The seats were comfortable & in excellent condition with a good amount of leg room. Entertainment was varied and easily accessible on the back of the seat in front."