Πλεονεκτήματα: "Accommodating a lot more than American Airlines."
Πλεονεκτήματα: "Crew from GNV to ATL was very pleasant."
Μειονεκτήματα: "On time departure to ensure that I was able to catch connecting flight instead of missing it and being placed stand by on the next available flight."
Μειονεκτήματα: "Seats are tiny"
Πλεονεκτήματα: "I needed extra space because of my pregnancy, but didn't realize I couldn't upgrade my seat online or at check in. I was advised to tell the Boarding attendants I needed extra space and they promptly changed my seat and let me preboard. I'm so grateful and I had a wonderful flight back home. I was also very sick, so it was a relief knowing I could rest comfortably before arriving home to my children."
Πλεονεκτήματα: "The crew is nice"
Μειονεκτήματα: "Boarding was horrible."
Πλεονεκτήματα: "On time, comfortable flight. Great crew and service."
Μειονεκτήματα: "Nothing. Everything was great."
Μειονεκτήματα: "The unfortunate delay prevented me from attending my grandmother’s wake. Fewer delays would be helpful."
Πλεονεκτήματα: "Friendly flight staff, on time service."
Πλεονεκτήματα: "Crew was lovely"
Μειονεκτήματα: "Flight was delayed 8 hours. Both the pilots and flight attendants timed out at different times. After boarding we had to deplane because crew was timing out. Had to fly new crew in from Atlanta. Was in airport from 10:50am to 8pm with airlines offering a bag of chips and water."
Μειονεκτήματα: "Delayed 4 hours"
Πλεονεκτήματα: "In flight entertainment"
Μειονεκτήματα: "The plane was very hot."
Πλεονεκτήματα: "Met expectations; except for treatment of an oversized passanger, which turned out good in the end."
Πλεονεκτήματα: "Smooth ride"
Πλεονεκτήματα: "Crew were very pleasant and seemed to enjoy working"
Πλεονεκτήματα: "Crew and plane are great"
Πλεονεκτήματα: "Crew was very upbeat and helpful"
Πλεονεκτήματα: "Seats were horrible, we all booked together and a bunch of my group got bumped to a different flight."
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "Video system locked up at my seat"
Πλεονεκτήματα: "The seat get’s bit hard after 14 hours."
Μειονεκτήματα: "The food was ok but not great"
Πλεονεκτήματα: "Delta’s crew is always the best. On schedule"
Μειονεκτήματα: "This was a 2 hour flight, some entertainment would be nice..."
Πλεονεκτήματα: "Crew was excellent."
Μειονεκτήματα: "Snack can be little better."
Πλεονεκτήματα: "great crew!"
Μειονεκτήματα: "luggage. what a nightmare. I waited 30min for my luggage (after a delayed flight) only to be told by a fellow PASSENGER that some of our luggage was directed to a FRONTIER CAROUSEL. I then had to wait by that carousel till I found it. so much for "bags in 20min guaranteed""
Μειονεκτήματα: "Boarding was a little confusing with seats not being assigned ahead of time"
Μειονεκτήματα: "Leg room was lacking."
Πλεονεκτήματα: "Flight was smooth, arrived early..crew was prompt and courteous."
Μειονεκτήματα: "Everything was good!"
Πλεονεκτήματα: "Food quality was above average (compared to Air France, for instance). On-board entertainment system offers a lot of movies or tv series, assuming it is in working order."
Μειονεκτήματα: "A negative point for the entertainment system is the variety of movies - all US based movies. Other airlines mix in foreign movies, Delta is squarely US centric. Also, the entertainment system didn't properly work until rebooted, but flight attendants could not be contacted to get this done timely (cannot call attendants through a non-functional screen). Another concern is the noise level of the cabin, but it's mostly due to passengers."
Πλεονεκτήματα: "Delta was OK"
Μειονεκτήματα: "Lack of attention by the fly stuard in Virgin Australia Virgin had a 45´delay"
Πλεονεκτήματα: "Comfort and snack was good."
Μειονεκτήματα: "All ok."
Πλεονεκτήματα: "Very attractive staff in flight"
Μειονεκτήματα: "Having to unpack and repack when carry on bags are checked in waiting hall"
Πλεονεκτήματα: "The flight attendants were very kind and hoped to make up for the pilot’s negligence."
Μειονεκτήματα: "Boarding was weird with a lack of overhead bins and then the pilot was inconsistent with updates to safety issues. We were delayed by an hour and twenty mins and then had to wait on the tarmac for another plane to leave the gate. Feels like I wasted two hours in limbo."
Μειονεκτήματα: "flight rerouted to LAX!"
Μειονεκτήματα: "The monitors kept on freezing"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service"
Μειονεκτήματα: "delays after delays"
Μειονεκτήματα: "Delayed for no reason"
Μειονεκτήματα: "Horribly uncomfortable on plane! Need more room!"
Πλεονεκτήματα: "Great service, free movies, nice crew."
Μειονεκτήματα: "I was unable to fly at all due to a spelling error on my ticket. The airline refused to alter the ticket. Worst experience of my life, ruined my Christmas"
Πλεονεκτήματα: "On time as scheduled."
Πλεονεκτήματα: "The seats"
Μειονεκτήματα: "We purchased tickets together and our seats were not together when we checked in. We had one small roller bag for the two of us and we ended up having to gate check it along with 3 other people and then there was clearly enough room for it once we were boarded."
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Μειονεκτήματα: "It was hot on the plane. The crew turned up the tempature and when I asked they said some people are cold and didn't turn it back down."
Πλεονεκτήματα: "Flight attendants were very helpful and attentive"
Μειονεκτήματα: "Poorly organized boarding process. Most of the passengers were Mexican and the announcements were all in English ... quite a bit of confusion. Also, they never announced Premium Boarding, just went from people with kids to Sky Priority ..."
Μειονεκτήματα: "Seating was tight"
Μειονεκτήματα: "cramped in economy class"
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "It was good enough."
Μειονεκτήματα: "Late boarding"
Πλεονεκτήματα: "Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time"
Πλεονεκτήματα: "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Μειονεκτήματα: "Super crowded gate -- but that's more the CDG problem than Norwegian's one."
Πλεονεκτήματα: "Comfortable seating, good food served by this airline"
Μειονεκτήματα: "The woman seated next to me had the worst body odor ever and this was a 10 hour flight-nearly brought me to hurl. She was the mother of s flight attendant as well, and was constantly brought amenities from the first class cabin. Really not appropriate for the rest of us in premium economy"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Uncomfortable seating"
Μειονεκτήματα: "The seats were very small and uncomfortable, I didn’t see any stewards except to serve meals"
Πλεονεκτήματα: "Friendly crew, tried their best to accommodate"
Μειονεκτήματα: "Boarding was delayed and once in the plane more delay followed. Food was pasta (again!) while entertainment was non-existent. Flight is long enough to show at least a route map."
Πλεονεκτήματα: "Crew was good overall"
Μειονεκτήματα: "Food was overheated and bland in taste. No on board entertainement"
Πλεονεκτήματα: "Perfect in everything"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "Clean and comfortable. Good and friendly service."
Μειονεκτήματα: "Nothing not to like"
Μειονεκτήματα: "Our flight was cancelled from Nashville to Chicago due to "mechanical issue" so we were unable to get on the flight to Naples. United rebooked us on a flight leaving the next day, and we are currently sitting in Chicago on a 6 hour layover. So no, I am not happy at all with this experience. We are missing a day in Italy and have been charged a day stay in Sorrento which we are unable to use. I have contacted United customer service to see if they can compensate us."
Πλεονεκτήματα: "Everything except boarding"
Μειονεκτήματα: "Boarding process was incredibly disorganized"
Πλεονεκτήματα: "Lufthansa service is better than any us carrier"
Μειονεκτήματα: "They didn’t track my luggage Lost bag for two days"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "Did not board flight due to above Billund to Frankfurt flight being delayed and causing me to miss this flight."
Μειονεκτήματα: "Had to run thru airport to catch plane, thn long wait to board."
Μειονεκτήματα: "Luggage was held up at baggage claim over 45 minutes, therefore we missed our connecting flight. Had to argue with desk to get rebooked the following morning. Overall took about 2 hours from the time we received our luggage til we got to hotel !! After a 9 hour flight, we were done!!!!!!!!"
Μειονεκτήματα: "Air was stuffy."
Μειονεκτήματα: "Still in Munich."
Πλεονεκτήματα: "Equipment, crew"
Μειονεκτήματα: "The boarding of the plane was disorganized."
Μειονεκτήματα: "Flight got delayed by more than an hour, so my layover was cut short and had to rush to catch my next flight"
Μειονεκτήματα: "Moved boarding gate without notice"
Μειονεκτήματα: "Wheelchair assistance did not arrive at gate."
Πλεονεκτήματα: "I enjoyed the sleep."
Μειονεκτήματα: "No enough leg room for a slender Man of 5 foot 7 inches."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "I was better prepared"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "My booking and ticketing went very well Lufthansa was great"
Πλεονεκτήματα: "Same as above."
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "This is the first time I actually enjoyed a meal on a flight. It was ravioli in tomato sauce, just perfect! Superfriendly cabin crew"
Μειονεκτήματα: "Didn't happen yet."
Πλεονεκτήματα: "Great customer services, Very outstanding staff."
Πλεονεκτήματα: "Crew was great and helpful. Flight was half empty so it was comfortable."
Μειονεκτήματα: "The plane was not very clean."
Μειονεκτήματα: "Vegetarian meal choice not offered"
Πλεονεκτήματα: "I was sleep the whole time"
Μειονεκτήματα: "It was okay"
Μειονεκτήματα: "A man next to me took a picture of me when he thought I was asleep."
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Food overly salty. My "tv" worked poorly, skipped around and couldn't get to previous spot."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "The automatic boarding system was slow"
Πλεονεκτήματα: "Great services and very good food."
Πλεονεκτήματα: "The flight was on time, smooth connection"
Πλεονεκτήματα: "Attentive crew, easy boarding (for 2 elderly people)"
Μειονεκτήματα: "The announcements from cockpit were very hard to understand, even in English........they were speaking very fast. Also the announcements made at the gate were difficult to understand."
Μειονεκτήματα: "More luggage space and plugs on the plane to charge devices"
Πλεονεκτήματα: "Inability to move up seat given 6’0 height and several available."
Μειονεκτήματα: "Worst turbulence ever."
Πλεονεκτήματα: "Crew were very nice."
Μειονεκτήματα: "Good trip"
Πλεονεκτήματα: "Nice crew, short flight, comfortable."
Μειονεκτήματα: "Lack of a crew delayed flight 4 + hours."
Πλεονεκτήματα: "Airlines have no respect for customers anymore, planes are big buses with uncomfortable seating and little more. They nickel and dime you and punish you when you don't want to leave your salary with them."
Μειονεκτήματα: "Get rid of the caste system you have imposed and all the fees you want to charge for everything. More room for real people, not seating for leprechauns. Better boarding procedures. Pretty much everything could be better but they have no interest in making it better just charg as much as they can."
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Πλεονεκτήματα: "Nice crew. Very smooth flight."
Μειονεκτήματα: "Larger plane. Had to crouch all the way to my seat. Seat was comfortable enough."
Μειονεκτήματα: "Could give more time before baggage and check in. Arrived exactly one hour before flight and ohh my god........ Management however pulled some miracle...."
Μειονεκτήματα: "American Airlines cancelled this flight and then sent one of my two checked luggages to another flight to Newark from Chicago O'Hare and didn't even think to put me and the luggage I left behind on said flight? Either they should have left both and let me deal with it OR send me on a flight."
Πλεονεκτήματα: "Customer service"
Μειονεκτήματα: "The planes having chargers and the WiFi working"
Μειονεκτήματα: "Tiny seats..."
Μειονεκτήματα: "After this I need direct flight from DXB to LAX"
Πλεονεκτήματα: "Multiple delays. Ended up taking off after my initial anticipated arrival time. No snacks or food available on the flight either just made for a very poor experience."
Πλεονεκτήματα: "Everything went smoothly, comfortable and staff was terrific."
Πλεονεκτήματα: "Free tv to distract me from my state of misery"
Μειονεκτήματα: "Too warm on flight. Was so nauseated the whole time."
Πλεονεκτήματα: "The flight crew was incredibly friendly"
Μειονεκτήματα: "Old plane with uncomfortable seats. Also, for a 10 hour flight there was only 1 new release and it was a kids movie"
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "No better no worse of expected services."
Μειονεκτήματα: "A bigger snack should have been provided."
Πλεονεκτήματα: "Staff was great"
Πλεονεκτήματα: "The flight was great--good food, good service, good entertainment, on time."
Μειονεκτήματα: "They lost our luggage. Four people traveling together arrived in Phnom Penh, but our luggage didn't. It took almost 2 days to be reunited with our luggage."
Πλεονεκτήματα: "taking off and landing"
Μειονεκτήματα: "having to fill this out"
Πλεονεκτήματα: "Lots of legroom in the exit row"
Πλεονεκτήματα: "Delayed for 2 and a half hours"
Πλεονεκτήματα: "Boarded in a timely manner."
Πλεονεκτήματα: "Good choice of movies."
Πλεονεκτήματα: "Good service. Early arrival. Fast boarding."
Μειονεκτήματα: "No entertainment. Hard seats."
Μειονεκτήματα: "Plane was old and dirty, seat pocket had junk in it. Seat was broken and couldn’t stay up. In flight movies were from few years back with a center tv and no head rest screen. Crew on overseas flights tend to be older in age and less tolerant..much better on continental on the same route."
Πλεονεκτήματα: "The free movies that are provided with the normal boarding passes is a huge plus that definitely comes in handy for longer flights. The staff did handle the delays very professionally and offered to help in any way possible"
Μειονεκτήματα: "The flight received multiple displays before the plane landed then once it had landed it took the crew over an hour to decide that it was broken and that we would need to relocate to another plane."
Πλεονεκτήματα: "Big comfortable plane."
Μειονεκτήματα: "No entertainment, no food at all."
Πλεονεκτήματα: "Very friendly gate agents & Flight staff"
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Πλεονεκτήματα: "Staff was very friendly and helpful."
Μειονεκτήματα: "Movie kept freezing up. So did Sodoku game."
Πλεονεκτήματα: "Food was decent, service was okay"
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Πλεονεκτήματα: "Crew was friendly and professional."
Πλεονεκτήματα: "I flew coach for the first time in a year, and I was shocked at how poor the service was. Additionally, the aircraft was not maintained: broken sinks in the bathroom / most of the video entertainment was broken in Premium Economy Class. I had to cross the Atlantic for 9 hours with no movies to distract me. I'm shocked that the business class crew still treat coach passengers with disrespect as if they are second class citizens."
Μειονεκτήματα: "Poorly food and problems at the check in, although my documents were all in order. Also, we also missed our flight because of the security, who double checked for nothing. Was very very stressful, i will think twice next time before choosing to fly with BA. Check in online wasn t possible."
Μειονεκτήματα: "I bought tickets for JAL Japan Airlines but it was American Airlines !! If I know that when I buy tickets I don't buy it !! I will not buy tickets at KYAK anymore."
Πλεονεκτήματα: "On time performance; friendly, competent staff."
Πλεονεκτήματα: "I did not get to fly out. Still waiting for my refund."
Μειονεκτήματα: "I arrived to the airport Two Hours early. I had checked in online and obtained my boarding pass. I checked into Japan Airlines since this was the airline I chose. I get to the counter and I was told that I had to check into American Airlines. I rush to American Airlines and I was directed to check my bags in electronically. There was mass confusion, because people had no clue on how to operate the system. As my turn approached the system failed. By then I had 45 mins to board. I talked to a clerk and she directed me and the other people to the Custumer service desk. I waited my turn and time to board was approaching. They told me not to worry because the flight was delayed one hour. By the time I got to the counter, It was too late to board the already delayed flight. I spoke to a clerk via phone as i was at the counter and I wsa told I was to receive a refund due to the fact that this was not my fault. You caused a financial loos of money and time. as of yet I have not received my refund."
Μειονεκτήματα: "Why do I pay $25 extra to check my bag when everyone else brings theirs to the gate and checks them for free?"
Πλεονεκτήματα: "The crew was excellent, timing was superb,"
Πλεονεκτήματα: "Friendly polite staff. Plane left and arrived on time."
Μειονεκτήματα: "The seat in front of ours had a box of some sort that took uo the already tiny space for stowing your bag or placcing your feet. In fact, sitting there would have been miserable and my husband had to move to another seat for ite 9 hour flight."
Μειονεκτήματα: "Delayed. Missed Connecting Flight."
Πλεονεκτήματα: "Great Workers, and Super nice staff."
Μειονεκτήματα: "Unclear how Air Canada is still claiming “beat airline in North America.” I think that was true 5+ years ago but the last two years they have been an operational nightmare with customer service also being atrocious"
Μειονεκτήματα: "Never made it to the flight..."
Πλεονεκτήματα: "Short of the entertainment system incident, the service was pleasant. It was nice to NOT be on a full flight and have both seats to myself."
Μειονεκτήματα: "Entertainment system was not working, and crew was fairly nonchalant about it. In the past they at least apologized and on the better end gave out drink vouchers. Not this time."
Πλεονεκτήματα: "Really disappoint experience with air Canada when we were back from San Juan. We paid $40 for preselected seats but end up with none of them secured. I had to separated from my wife in different row and crowded into a middle seat that is I want totally avoided. Why we paid for such a bad experience?"
Πλεονεκτήματα: "Meals, comfort, polite staff"
Μειονεκτήματα: "Small plane, no room for cabin luggage"
Μειονεκτήματα: "Really doesn't fit into the "didn't like" category but my boarding pass said Zone 6, however there was no Zone 6 called nor signage for it. Even the person checking our boarding passes was surprised. Just a comment really!"
Πλεονεκτήματα: "Seating is more spacious then most"
Μειονεκτήματα: "Customa in yul is a bit of a hassle, but not that bad."
Μειονεκτήματα: "Flight attendant announcements were painfully loud causing me to have to cover my ears on 3 occasions."
Πλεονεκτήματα: "The flights went smoothly overall. The crew was friendly."
Μειονεκτήματα: "The movie selection on the tv was limited."
Πλεονεκτήματα: "Spacious aircraft, great flight attendants very clean bathrooms, lots of snacks and foods"
Πλεονεκτήματα: "Friendly and quiet crew! Good, because the only thing I could do on the flight was sleep."
Μειονεκτήματα: "Was not told to download entertainment application until onboard and out of range for the wifi. They also didn't mention having ipads to rent, not sure if they were available."
Πλεονεκτήματα: "Good meals and services with beverages"
Μειονεκτήματα: "Worst experience !!!!"
Πλεονεκτήματα: "Friendly professional staff...flight was on time and pretty comfortable"
Μειονεκτήματα: "For almost a 5 hr flight all they offer is water or juice...no complimentary meal...and the meal that was offered for sale onboard, they did not have enough meals to keep up with the demand of actual passengers who wanted to purchase."
Πλεονεκτήματα: "Boarding process"
Μειονεκτήματα: "Cabin Crew did not provide water to hydrate the passengers but, one time on the flight from Toronto to San Francisco."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Bad food, no entertainment. Uncomfortable plane"
Πλεονεκτήματα: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Μειονεκτήματα: "Everything was great - more selection on the movies/tv would be a plus"
Πλεονεκτήματα: "Boarding was a smooth and easy process and crew was pleasant."
Μειονεκτήματα: "I'm only 5'2" rouge is advertised as comfort and the seats felt slightly cramped. Not sure how someone taller could be comfortable."
Πλεονεκτήματα: "Just I had flight."
Μειονεκτήματα: "When I got bording pas I don't have sate number and zone number. when I ask many times just they told me wait.....I had many flights from different air lines but I didn't saw like that."
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "This was a +10 hour trans Atlantic flight. We walked on and immediately noticed there were no TV screens. I expected that the crew would be handing out portable screens instead which would have been ok but pretty inconvenient. This was not the case. We asked the crew and were told that to have entertainment for the flight we would have to download the Air Canada flight into our OWN devices and connect to the airplane wifi. They also explained that you can't download the app while connected to the airplane wifi so anyone who wanted entertainment had to scramble to download the app while we were still on the ground and Use cellular data! at this point 300 people were either panicking because they didn't have a personal device with them, didn't have a charger for their device and so would have power issues or were forced to use up roaming data because they had non Canadian phone plans!!! At the very least staff should have told passengers about this setup while they were waiting at the gate, so that people would have time to download the app with airport wifi! add to all this the fact that the app was extremely low quality and the options for movies/show were disappointingly dated and limited. This was not officially a cheap low cost flight for my family but the service we got certainly would categorize it as such. Very disappointed."
Μειονεκτήματα: "Filthy No entertainment Had to pay for beer and wine"
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Πλεονεκτήματα: "Had a great experience on Air Canada. Would not hesitate to use again."
Πλεονεκτήματα: "The boarding was smooth. The attendant at the checking was very friendly and courteous, the website information on the luggage weight was incorrectly worded and we had to transfer some of the clothing to a carrying on bag. The wheelchair attendant was very friendly and courteous she made my mother feel relaxed since it was her first time traveling alone as a disabled person."
Μειονεκτήματα: "A snack should have been served. Only juices were served. An announcement should have been made for layover passengers to purchase food at the airport if they are unable to purchase on board with a card."
Μειονεκτήματα: "service desk unable to reroute me on a different flight even though there are seats"
Πλεονεκτήματα: "I don't like air canada"
Μειονεκτήματα: "Check in crew was rude and awful. Flight cancelled without notification, thankfully the minute we noticed I called customer service. Waited an hour on hold before luckily grabbing 2 last seats on a flight going out the next morning."
Μειονεκτήματα: "Horrible to fly Air Canada"
Μειονεκτήματα: "I was dozing when the attendant came around- as a result went through whole flight without water!"
Πλεονεκτήματα: "The landing..."
Μειονεκτήματα: "Left late and overall once again did not find the staff to be exceptionally helpful."
Μειονεκτήματα: "Flight didn't take off on time Mediocore service Medicare food Air Canada wouldn't let me pick my Seat. I hate to phone a friend at the airline to select a seat."
Πλεονεκτήματα: "Liked being distracted by a free movie."
Πλεονεκτήματα: "The flight was perfect. Stress free. I will definitely get it again."
Πλεονεκτήματα: "Everything, good food, good people, good times"
Μειονεκτήματα: "Misinformation and poor scheduling caused us to miss connecting flights both ways! Luggage was delayed for 2 days. Flights were late and cramped. I had to buy one way ticket on another airline or be stuck in Montreal for 3 days."
Πλεονεκτήματα: "Prompt, efficient and friendly."
Μειονεκτήματα: "more movie and technology availability."
Μειονεκτήματα: "Audio jack for entertainment weren't working."
Μειονεκτήματα: "Pilots we're late. Flight delayed until they arrived."
Μειονεκτήματα: "Food from McDonalds would have been 10 times better than food they served. I ate only 2 bites and it smelled bad and made me feel nautilus."
Πλεονεκτήματα: "Zoned boarding"
Μειονεκτήματα: "Food limited and must be purchased. Entertainment must have downloaded app."
Μειονεκτήματα: "Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?"
Μειονεκτήματα: "Food was terrible, plane was freezing"
Μειονεκτήματα: "If it's the same airline, why not wait for the 16 people that had a delayed connecting flight."
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Πλεονεκτήματα: "From the comfort of the seats to the movies to the great tasting food, there isn't anything they could have done to make my flight any better. Thank you Air Canada."
Μειονεκτήματα: "Every flight was late. Missed next connection. Broken luggage."
Μειονεκτήματα: "1 bathroom for entire coach class? Consistent line of 4-5 and sitting in the back meant someone standing next to me. Turbulence mandated seating generated overt unhappiness from many passengers."
Μειονεκτήματα: "Flight was delayed over 3 hours, boarding could have been delayed to avoid sitting on the tarmac for such a long period of time in the plane. That is EXTREMELY UNCOMFORTABLE for travellers. If Air Canada knows the departure will be delayed, boarding of the aircraft should be delayed"