Πλεονεκτήματα: "Crew are the best!"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "Despite being a short flight, they gave food"
Μειονεκτήματα: "Nothing. All ok"
Μειονεκτήματα: "Flight was delayed"
Μειονεκτήματα: "New variety of food"
Πλεονεκτήματα: "The seat was very comfortable."
Μειονεκτήματα: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Πλεονεκτήματα: "Amasing crew"
Πλεονεκτήματα: "Not much, seats are super uncomfortable"
Μειονεκτήματα: "Better code sharing with KLM"
Μειονεκτήματα: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."
Μειονεκτήματα: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."
Πλεονεκτήματα: "Great newer plane, great service!"
Πλεονεκτήματα: "Late departure, dirty, staff not friendly."
Πλεονεκτήματα: "Staff were friendly and seats in business were super comfortable."
Πλεονεκτήματα: "Crew was very friendly and seat in KQ is super comfortable in Business."
Μειονεκτήματα: "Plane is old and entertainment facilities are no longer appropriate"
Πλεονεκτήματα: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Μειονεκτήματα: "See above. Overall, very nice experience."
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "More water provided during the flight. Also, the second meal was not very good."
Μειονεκτήματα: "boarding wasn't good."
Πλεονεκτήματα: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Μειονεκτήματα: "Boarding at CDG was awfully slow"
Πλεονεκτήματα: "Fantastic Crew!"
Μειονεκτήματα: "Seats are comfortable but tight."
Πλεονεκτήματα: "The airplane"
Πλεονεκτήματα: "Crew was very nice and the food was excellent."
Μειονεκτήματα: "Missed the flight due to late landing from earlier connection"
Πλεονεκτήματα: "Over all everything was great, except the bags check in"
Πλεονεκτήματα: "Liked the transfer"
Πλεονεκτήματα: "Flight crew, pilot,food and entertainment options were great"
Μειονεκτήματα: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"
Πλεονεκτήματα: "That I was able to sleep a bit on the flight - and that we gained an hour."
Μειονεκτήματα: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Πλεονεκτήματα: "Their evacution video is interesting"
Μειονεκτήματα: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"
Πλεονεκτήματα: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."
Πλεονεκτήματα: "The staff was very nice and friendly"
Μειονεκτήματα: "One hour delay without any information on embarking and another hour in the plane before departure"
Μειονεκτήματα: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."
Μειονεκτήματα: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Μειονεκτήματα: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"
Μειονεκτήματα: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Πλεονεκτήματα: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Πλεονεκτήματα: "The service was very professional."
Μειονεκτήματα: "Everything went well."
Μειονεκτήματα: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."
Μειονεκτήματα: "The flight was late, real late."
Πλεονεκτήματα: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Μειονεκτήματα: "See above and the food was disgusting"
Πλεονεκτήματα: "Nothing particular"
Μειονεκτήματα: "Nothing particular"
Πλεονεκτήματα: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Μειονεκτήματα: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Πλεονεκτήματα: "Cabin crew very friendly and caring."
Μειονεκτήματα: "Airport services and lounge are OK."
Πλεονεκτήματα: "It es a good flight back"
Μειονεκτήματα: "Items missing on duty free purchases"
Πλεονεκτήματα: "Crew was welcoming"
Μειονεκτήματα: "Space between the seats was too small."
Πλεονεκτήματα: "All crew I interacted with was great, friendly, and helpful."
Μειονεκτήματα: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."
Πλεονεκτήματα: "Lovely crew, clean toilets"
Μειονεκτήματα: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."
Πλεονεκτήματα: "Other crew members were very polite to us, in particular a younger tall woman."
Μειονεκτήματα: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
Μειονεκτήματα: "It would be nice if at least snacks and a cup of water were provided."
Μειονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Πλεονεκτήματα: "Staff all nice"
Μειονεκτήματα: "Maintenance service could be better manage so flight delays are avoided"
Μειονεκτήματα: "Plugs to charge devices"
Μειονεκτήματα: "First of all my booking didnt have a checked bag included !! Since when british air do not include checled bags in their tickets . Second its way too expensive to add the baglike 100$ for each flight !! 400$ for me and my wife !! Third when i checked in and wanted to chose my seat 50$ each !!!"
Μειονεκτήματα: "We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service."
Πλεονεκτήματα: "Flashy new seats."
Μειονεκτήματα: "Flight delayed"
Πλεονεκτήματα: "Crew members were all very nice"
Μειονεκτήματα: "Long delays"
Πλεονεκτήματα: "Great boarding"
Μειονεκτήματα: "The TV was not working"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "The entertainment is missing"
Μειονεκτήματα: "Everything else"
Μειονεκτήματα: "No complimentary drinks and very tight quarters"
Μειονεκτήματα: "I missed my flight,as there were 3 traffic accident on the way to Airport,I was late by 10 Minutes,Will never travel by Air India-a useless airline"
Πλεονεκτήματα: "I appreciated the courteous crew and the blankets. I appreciate the safe trip."
Μειονεκτήματα: "Plane was delayed and I didn't like the $60 baggage check in fee. That's ridiculous. Airplane comfort in economy class is always medium. The main gripe is the $60 cost for the one suitcase."
Μειονεκτήματα: "Flight delayed by one hour Gate not announced as indicated on flight board When announced only gave about one half hour to make it to gate and board"
Πλεονεκτήματα: "Arrived safely at destination."
Μειονεκτήματα: "Even coffee cost money? Had to request water. Just cattle moving through."
Πλεονεκτήματα: "it got there"
Μειονεκτήματα: "how it got there"
Μειονεκτήματα: "Screens were difficult to maneuver. In some instances wouldn't open."
Πλεονεκτήματα: "British Airways is flying done right. They are a first class carrier, even when you're flying in coach!"
Πλεονεκτήματα: "Had a line of seats to stretch out"
Μειονεκτήματα: "Food was not good, coffee terrible"
Πλεονεκτήματα: "Nothing really."
Μειονεκτήματα: "Seats, entertainment system. Lounge at Heathrow airport served bad food. Bread had fungus in it. I pointed out to the staff there, and there reaction was "no big deal" !! There is such a big difference in"
Πλεονεκτήματα: "Crew was hospitable"
Μειονεκτήματα: "Headphone jack in seat arm was inoperable . Seats were so cramped a fellow passenger who was taller seated on the aisle was moved."
Πλεονεκτήματα: "It was a short flight. Nothing to report"
Μειονεκτήματα: "No snacks or refreshments offered"
Μειονεκτήματα: "Didn't know catering was on sale"
Πλεονεκτήματα: "Boarding and bathrooms"
Μειονεκτήματα: "Crew was rude except for pilot greetings while boarding. They couldn’t even take cash for food nor provide a free snack or beverage."
Μειονεκτήματα: "No free food. No movie, no usb"
Πλεονεκτήματα: "Great Crew, fast boarding, very accommodating"
Πλεονεκτήματα: "Everything. Professional staff."
Πλεονεκτήματα: "The crew was great. My meal was good too!"
Μειονεκτήματα: "the older plane did not have personal air vents and it was hotter then I would have liked. Also being in the last row of a section allows us not recline as much while the people in front could recline more, which made for a cramp feeling during the flight."
Μειονεκτήματα: "Even coffee was not complimentary"
Πλεονεκτήματα: "Planes were new or well maintained."
Μειονεκτήματα: "Confirmed seat selection does not actually mean confirmed. BA changed our seats without notice and stuck us in the back of the plane. There was no real effort to address the unexpected change. It also took the entirety of the 3 hour flight for the service cart to make it to the back of the plane. This was after a 2 hour delay during which they provided only sporadic updates. Overall, quite a poor experience which would make me hesitate to fly BA again given a choice of comparable airlines."
Μειονεκτήματα: "Same as above."
Μειονεκτήματα: "I tried watching movies. However, the movie would start fast forwarding itself and skipping to the end without anyone or anything touching the screen or armrest. It happened multiple times and the crew reset my monitor twice before it started working properly. Towards the very end of my flight it started happening again. Very frustrating for such a long flight."
Μειονεκτήματα: "It would be nice to have a free juice or soft drink on this flight. They only offer free water, and then you have to ask for it."
Μειονεκτήματα: "food was not good."
Πλεονεκτήματα: "The flight was very short, and comfortable. I fell asleep 5minutes into the air and woke up 15minutes before landing; shortest flight I've taken yet."
Πλεονεκτήματα: "The information provided while waiting for the flight to take off was informative."
Μειονεκτήματα: "I was not able to choose a better sit or buy an upgrade on line and this was not possible while checking in even though it show on line I could it did not allow me."
Πλεονεκτήματα: "The cabin crew, as always, were unfailingly helpful and polite. We paid extra for exit row seats, which were wonderful for my 6'6" husband's long legs."
Μειονεκτήματα: "The food wasn't really edible, but the flight was only 5 hours long, so it wasn't a great issue."
Πλεονεκτήματα: "British Airways code share is always nice"
Μειονεκτήματα: "Older 747 not quite as nice as the Dreamliner but it made it!"
Πλεονεκτήματα: "Crew friendly."
Μειονεκτήματα: "And actual location of boarding was different than that shown on info board. Seat spacing much toooooo cramped, not pleasant."
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "pay for coffee???"
Πλεονεκτήματα: "Boarding process and crew were efficient."
Μειονεκτήματα: "Seats were super-cramped, could not lean back to anything approaching a comfortable level, food was very ordinary, and the entertainment choices extremely limited."
Μειονεκτήματα: "Butt hurt seat was uncomfortable"
Πλεονεκτήματα: "Flight was great service good. Food was good as well."
Πλεονεκτήματα: "The flight crew was very courteous and helpful, and made the entire experience very pleasant."
Μειονεκτήματα: "The boarding process was a bit confusing. We were that the gate closed at a certain time, but there was no information when you were waiting at the gate at that time. Once boarding started, it was confusing as to which line you should wait it."
Πλεονεκτήματα: "Food was good and drink selection was great."
Μειονεκτήματα: "Personal TV screen had some visual issues. Headrest wouldn't retain its position."
Πλεονεκτήματα: "Food options were great! Very good value"
Μειονεκτήματα: "Boarding was delayed and unstructured"