Πλεονεκτήματα: "Food and entertainment"
Πλεονεκτήματα: "Both friendly and professional"
Μειονεκτήματα: "All is perfect! They couldn’t be better"
Πλεονεκτήματα: "The crew and the food are amazing on Turkish airlines. The food is exceptional."
Μειονεκτήματα: "Boarding could be better organized."
Πλεονεκτήματα: "The crew was professional and very engaging"
Μειονεκτήματα: "The food I was served was the same on the last flight I had...wich was 3 weeks prior. A little variety would be appreciated. The quality was excellent, but..."
Πλεονεκτήματα: "All was great."
Μειονεκτήματα: "The airline has so many people from far away places waiting too long for their next connections"
Πλεονεκτήματα: "It was a true Turkish Airlines experience! Awesome as always!"
Μειονεκτήματα: "Entertainment device was broken, and there was no crew passing by (without food or drinks) to ask him/her about it."
Μειονεκτήματα: "Missed this flight due a layover and had to wait in the airport overnight."
Πλεονεκτήματα: "Food and seat comfort"
Μειονεκτήματα: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."
Πλεονεκτήματα: "Love flying Turkish, usually they’re very welcoming on the plane and flight attendants are friendly. Seats convert into a lay flat bed which is comfortable. i would say that the appetizers are usually excellent but the main dishes fall a bit behind. Amenity kit is pretty good."
Μειονεκτήματα: "Boarding is a problem and I expect it’s a problem everyday. One has to go through many additional checks to board a NY bound flight which is understood but the gates can’t sccomod a full 777 flight. It gets hot really fast, definitely what you don’t need before a long flight. Group boarding is enforced but people will still try to wiggle into the priority boarding line. On another note I have had a similar flight on the A330 and the boarding process was smooth (organized)."
Πλεονεκτήματα: "It was one of the best airlines in all respects. We flew economy and were treated very well. The stagg was lovely and the food plentiful and good. I will definitely fly them again. The website could be a little easier to navigate to check flight status and seat confirmation. They need to work on that. United airlines website would be a good place to start rheir study."
Μειονεκτήματα: "The website needs work. See above."
Μειονεκτήματα: "Unable to select an aisle seat on second leg of trip from the check-in counter. Also, unable to book miles on my Lufthansa or United frequent flier"
Μειονεκτήματα: "The flight was 5 hrs late. I have put 2 older passengers with knee problems. they have to go through the satires then what's the point of getting wheelchair???? you guys took $250 more on each tickets so the passengers can reach to their destination faster. but you ended up delaying the flights. and i asked around to many people after this and they told me that you always do it. WTF??????? give me my money back...."
Μειονεκτήματα: "Last minute gate assigned and then changed"
Μειονεκτήματα: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."
Πλεονεκτήματα: "The crew is always very friendly and helpful. Plenty of space in the overhead bins."
Μειονεκτήματα: "The seats are cramped just like any airline."
Μειονεκτήματα: "Customer service"
Πλεονεκτήματα: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Πλεονεκτήματα: "The food was plentiful and delicious. Fare price was excellent."
Μειονεκτήματα: "The seats were too small. The layover in Istanbul was too long."
Πλεονεκτήματα: "N O T H I N G"
Μειονεκτήματα: "Very unorganized and poor communication services"
Πλεονεκτήματα: "I liked everything."
Πλεονεκτήματα: "Comfort, food, staff, everything"
Πλεονεκτήματα: "Great entertainment systems"
Μειονεκτήματα: "Leg room was especially tight."
Πλεονεκτήματα: "Surprising level for such a short flight."
Πλεονεκτήματα: "Overall the food ,service and promptness of arrival and departure were very good."
Μειονεκτήματα: "Legroom was a bit cramped for such a long flight."
Πλεονεκτήματα: "Good food"
Μειονεκτήματα: "Rude customers in plane"
Μειονεκτήματα: "Cramped economy seating, but usual for these days."
Πλεονεκτήματα: "Entertainment, flight times, price, new plane, good luxury, in between meals food offering"
Μειονεκτήματα: "Cleanliness of bathrooms, seat room, bumby landing, no involvement from the pilot to the passenger it was like he was too good to speak to passengers and update on weather conditions, welcome greetings, landing details etc. overfilled flights."
Πλεονεκτήματα: "The customer service and attention to detail was a nice surprise. I would definitely fly with Turkish Airlines again."
Μειονεκτήματα: "The space between the rows was very limited. I have short legs so it wasn't a problem for me, but my companion had her knees shoved into the back of the seat in front of her for the whole 13 hour flight. Not so good."
Πλεονεκτήματα: "Entertainment was very nice."
Μειονεκτήματα: "Bath room was not clean during the flight. Flight attendants can be nicer."
Πλεονεκτήματα: "On time. Friendly crew."
Μειονεκτήματα: "Old plane. Boarding was not so nice."
Πλεονεκτήματα: "Food and service"
Πλεονεκτήματα: "Service by the onboard crew was flawless. Food was excellent, and fully reclining seats in Business Class made a 13+ hour flight very comfortable."
Πλεονεκτήματα: "Turkish staff places the comfort and convenience of their passengers high on their priorities. Crew is friendly and efficient, very helpful. I preferred it over my Emirates experience"
Πλεονεκτήματα: "Cabin/ground crew was professional, nice."
Πλεονεκτήματα: "Courteous staff.istanbul"
Μειονεκτήματα: "Istanbul airport is dirty, bath rooms smell. Food m shopping is good"
Πλεονεκτήματα: "I liked the friendly staff and regular drink, hot wash cloth, and food."
Μειονεκτήματα: "Bringing a hot wash cloth around just before landing after flying all night would be refreshing. I think it would give people the next best thing to a hot shower. I should have picked an isle seat. I was on a 10 plus hour flight and felt trapped and my isle guy had his headphones in or slept all but one small break in that 11 hours. I felt abit claustrophobic."
Μειονεκτήματα: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."
Πλεονεκτήματα: "the food is great, very good multimedia system"
Πλεονεκτήματα: "I enjoyed the food. And most staff were friendly."
Πλεονεκτήματα: "Food, service,timing"
Πλεονεκτήματα: "Crew was very attentive and respectful"
Μειονεκτήματα: "I asked to be upgraded to the first class since I wasn't feeling well. There were many vacant seats and I was willing to pay the difference but I did not given any response other than they couldn't do it while boarding."
Μειονεκτήματα: "They switched the gate without telling anyone"
Πλεονεκτήματα: "Excellent service, excellent food, very friendly crew"
Μειονεκτήματα: "no subtitles on English language movies, which means I could not understand half of the dialogues because of the noise and poor sound quality. It would be very nice to always have English subtitles on all English-language movies."
Πλεονεκτήματα: "All was great as mentioned earlier."
Μειονεκτήματα: "They lost one of my bags but I got it in the afternoon the next day."
Πλεονεκτήματα: "Enjoyed the flight, airports, service."
Πλεονεκτήματα: "Very nice crew!"
Μειονεκτήματα: "Very hot in the plane"
Πλεονεκτήματα: "Seats were comfortable."
Μειονεκτήματα: "Bathrooms could be a little bit cleaner"
Μειονεκτήματα: "Let passengers look out the window in the daytime. Going over Norway and Greenland with fantastic scenery and windows are blacked out whole trip. I paid to select a window seat. Totally depressing to be in the dark all day. Windows black even when lunch served. Tasteless Western food. Would have liked something Arab. (I’m a white American)"
Μειονεκτήματα: "Just had issues with bathrooms not being clean. Ran out of soap in 2 bathrooms"
Μειονεκτήματα: "The Royal Jordanian crew gave us a comfortable, enjoyable flight. There is no in-flight entertainment, so take your own or plan to read or sleep."
Πλεονεκτήματα: "The check in and the crew"
Μειονεκτήματα: "Being in schedule"
Μειονεκτήματα: "The supervisor and some of his crew were rude because I had a problem and they were not helping"
Πλεονεκτήματα: "The aircraft is new and the crew are nice"
Μειονεκτήματα: "More food and more toilets"
Μειονεκτήματα: "Boarding should be better."
Μειονεκτήματα: "Boarding was vary slow and not on time. We lost one bag."
Πλεονεκτήματα: "Everything was great."
Πλεονεκτήματα: "All staff I have met were Professional employees ."
Μειονεκτήματα: "Nothing at all."
Πλεονεκτήματα: "The boarding process was smooth and we were updated accordingly."
Μειονεκτήματα: "Nothing that I can think of."
Μειονεκτήματα: "Dirty bathrooms!!!!!"
Μειονεκτήματα: "Didn't think of something because the flight was awesome."
Μειονεκτήματα: "Nothing staff was wonderful"
Πλεονεκτήματα: "The flights were on time."
Μειονεκτήματα: "Food could have been better. ."
Πλεονεκτήματα: "It is on time. Nice aircraft and crew."
Μειονεκτήματα: "The breakfast needs improvement."
Πλεονεκτήματα: "Seat on the 787 is the best economy seat ever"
Μειονεκτήματα: "Movie options more limited than other airlines. Crew were certainly OK - a bit abrupt, but I really don’t need someone fawning over me to be satisfied."
Μειονεκτήματα: "Bad quality meal, worn out plane, entertainment system is broken and the crew just reset it once and didn't help and they didn't do anything about it. The movies are ridiculously old. Asked for exit seat and they said for that I have to pay $80 more. I asked for water, they said they will bring it andbthey never did."
Μειονεκτήματα: "my seat was broken"
Πλεονεκτήματα: "Professional flight attendants, kept a good schedule of offering refreshments and meals. Such a difficult task to be attentive to a passenger list that probably spoke more than 10 languages. Polite and patient throughout."
Μειονεκτήματα: "my bag was held in amman. when I was going through customs and my bag didn't appear, I approached a team member who already had my name on a list of people whose bags were delayed.. Would have saved me some time if they called the names of the passengers with delayed bags so we wouldn't be waiting for the bags to appear. I don't know if this is an issue specific to the flight crew or to the airline in general or to the airport but it did cause some grief on my end."
Πλεονεκτήματα: "Boarding was easy. The flight is extremely short so there is no meal or beverage service."
Μειονεκτήματα: "Plane is heavily dated. There were ashtrays in the arm rest. I could smell cigarette smoke during the flight which caused my allergies to flare."
Μειονεκτήματα: "I left some baggage on the plane and it has been impossible to reach Royal Jordanian in regards to getting it back. Every phone number leads to a different phone number."
Μειονεκτήματα: "The women's crew is always unfriendly especially when they know that you are Jordanian, and the food is small"
Πλεονεκτήματα: "Food ,service, clean"
Μειονεκτήματα: "Worst food on long flights.. terrible quality and insufficient"
Πλεονεκτήματα: "Very enjoyable trip and crew was very polite."
Μειονεκτήματα: "The food the service and the flight"
Πλεονεκτήματα: "Very nice staff expert captains"
Μειονεκτήματα: "Food, seat and entertainment are awful"
Πλεονεκτήματα: "Non stop service."
Μειονεκτήματα: "Poor service. Rude and unprofessional staff. Not enough food or beverage service."
Πλεονεκτήματα: "Very good and friendly staff"
Μειονεκτήματα: "Entertainment need a refresh"
Πλεονεκτήματα: "Seats were bigger than normal flights"
Μειονεκτήματα: "There was no entertainment at all. Food could've been better."
Πλεονεκτήματα: "The kosher meals could use a serious upgrade and the employees on board could be a bit more accommodated when it comes to food and drinks."
Πλεονεκτήματα: "Very short, only a half hour flight"
Μειονεκτήματα: "nothing not to like"
Πλεονεκτήματα: "Staff very friendly"
Μειονεκτήματα: "Poor food no coffee or tea for breakfast"
Μειονεκτήματα: "Extensive security. Warm plane. No charging outlets."
Μειονεκτήματα: "No one showed up at the gate desk until about 30 minutes prior to scheduled take off take. By then there was a line of people needing confirmation or adjustments done. Not everyone could be serviced. Missed opportunity."
Πλεονεκτήματα: "On time, quick"
Πλεονεκτήματα: "The plane was nice and clean."
Μειονεκτήματα: "Late arrival into Amman so missed my connection. They gave me option of staying 24 houra, or pay $75 to get earlier flight. This is with business class tickets !"
Μειονεκτήματα: "They lost my bag. Apparently it was never loaded on the plane in New York."
Πλεονεκτήματα: "It was a very quick flight!"
Πλεονεκτήματα: "Loved all of the kind smiling faces on all of the flight attendants"
Πλεονεκτήματα: "Very professional crew"
Μειονεκτήματα: "Boarding and departure always very early. No audio-video"
Πλεονεκτήματα: "Crew cabin warmly welcome us. Very polite."
Μειονεκτήματα: "Bathroom were so dirty"
Πλεονεκτήματα: "Η θέση 17F είναι στην έξοδο κινδύνου τη μεσαία. Οπότε άνετος χώρος για τα πόδια..."
Πλεονεκτήματα: "Flight was 20 minutes early."
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Better seats"
Μειονεκτήματα: "Ryan Air is a rip off run by the mafia. don't fly with them under any circumstance. They pretend that they are budget airline, but in reality they devised many ways to rip you off, and you end paying more than other airlines and you get treated as cattle."
Μειονεκτήματα: "Ryanair shut down"
Μειονεκτήματα: "Nee better stuff, less rude"
Μειονεκτήματα: "Καθόλου άνετες θέσεις"
Μειονεκτήματα: "After new backage police... It was an Expensive mistake... bb ryanair"
Πλεονεκτήματα: "Ryanair suck"
Μειονεκτήματα: "Έχω έρθει στο αεροδρόμιο της Φρανκφούρτης 15:30 και η πτήση μου ήταν στης 19:15 έκανα όλες της διαδικασίες και στο τέλος μου λένε πριν φύγει ή πτήση δεν έχει άλλες δεση και και τώρα περιμένω εδώ στο αεροδρόμιο μαζί με την γυναίκα μου την επόμενη πτήση μετά από 11 ώρες μία έχουμε μεγάλο στρες μετά από αυτό που μας έκαναν και αυτό είναι η ευθύνη της εταιρείας και θα ζητήσω αποζημίωση για αυτό που μας έκαναν και ακόμα δεν βρήσκο της βαλίτσες μου μού λένε ότι μπορούν να έχουν πάει στην Αθήνα"
Πλεονεκτήματα: "Μου άρεσε το ότι δεν είχαμε καθυστέρηση και ότι οι αεροσυνοδοί ήταν όλοι πολύ ευγενικοί!"
Μειονεκτήματα: "Why do I need to pay for one more time?"
Πλεονεκτήματα: "It was very simple and expedited"
Πλεονεκτήματα: "Όλα μέτρια"
Μειονεκτήματα: "Επιβίβαση και ανέσεις τύπου ΚΤΕΛ. Προσγείωση πολύ απότομη παρά του ότι ήταν νύχτα και είχε άπνοια..."
Πλεονεκτήματα: "On time. Short flight"
Μειονεκτήματα: "Very little legroom and seats do not recline"
Μειονεκτήματα: "Απαράδεκτη προσγείωση"
Πλεονεκτήματα: "Η ευγένεια του πληρώματος και η χρονική ακρίβεια της πτήσης"
Πλεονεκτήματα: "Ήσυχη πτήση Ανεση"
Μειονεκτήματα: "Μιλούσε ασταμάτητα ο αεροσυνοδός με τον συνάδελφο του που δεν μας άφησε να ξεκουραστουμε"
Πλεονεκτήματα: "Γρήγορη επιβίβαση Δεν πονούσε το αεροπλάνο Άνετα Ξεκουραστα"
Μειονεκτήματα: "Δεν έχουν να προσφέρουν ένα νερό έστω τα τυπικά επειδή όλα τα χρεώνουν πάνω στο αεροπλάνο έστω το βασικό το νερό θα έπρεπε να ήταν δωρεαν"
Μειονεκτήματα: "Άργησε η πτήση όπως πάντα και κατέστρεψαν την βαλίτσα μου. Μεγάλη αναμονή παντού και χωρίς λόγο."
Μειονεκτήματα: "Έχω 2 μέρες που προσπαθώ να κονω check in Kai δεν μπορώ με τίποτα να βρω την κράτηση !!!μου λέει λάθος αρηθμος κράτησης !!!"
Μειονεκτήματα: "Not enough leg room. There sould be more space between the seats. Also me and my girlfriend had to sit away of each other thanks to Ryanair policy"
Πλεονεκτήματα: "Η τιμή η πτήση ήταν καλή με μια μικρή καθυστέρηση 10`λεπτών"
Μειονεκτήματα: "η άνεση ο χώρος για τα πόδια"
Πλεονεκτήματα: "Μόνο η τιμή"
Μειονεκτήματα: "- Προβληματική επιβίβαση με αποτέλεσμα την καθυστέρηση - Πλήρωμα δεν μπορεί να επιβληθεί στο κοινό - Πρέπει να πληρώσεις για χειραποσκευή και τα ερμαρια είναι άδεια"
Πλεονεκτήματα: "Αρκετές επιλογές για να κάνεις το ταξίδι πιο άνετο"
Μειονεκτήματα: "- Απαράδεκτη η επιπλέον χρέωση χειραποσκευής - Το πλήρωμα δεν επιβάλλεται στους πελάτες στην επιβίβαση με αποτέλεσμα να γίνονται συνέχεια καθυστερήσεις - Η πτήση από TLV προς PFO δεν επέτρεπε να έχεις κάρτα επιβίβασης από την εφαρμογή και επέβαλε και πρόστιμο αν δεν το είχες τυπώσει. Απλά ΑΠΑΡΑΔΕΚΤΟ!"
Μειονεκτήματα: "ΕΛΛΕΙΠΗ ΕΝΗΜΕΡΩΣΗ ΓΙΑ ΑΚΥΡΩΣΗ ΠΤΗΣΗΣ,ΕΠΑΛΑΜΒΑΝΟΜΕΝΕΣ ΑΚΥΡΩΣΕΙΣ ΠΤΗΣΕΩΝ,ΑΔΙΚΑΙΟΛΟΓΗΤΗ-ΑΒΑΣΙΜΗ ΑΙΤΙΑ ΑΚΥΡΩΣΗΣ ΠΤΗΣΗΣ(,ΑΔΥΜΑΝΙΑ ΠΡΟΣΓΕΙΩΣΗΣ ΑΕΡΟΣΚΑΦΟΥΣ ΣΤΟ ΑΕΡΟΔΡΟΜΙΟ ΤΗΣ ΡΟΔΟΥ) ΕΝΩ ΑΕΡΟΣΚΑΦΗ ΑΛΛΩΝ ΕΤΑΙΡΕΙΩΝ ΠΡΑΓΜΑΤΟΠΟΙΟΥΣΑΝ ΚΑΝΟΝΙΚΟΤΑΤΑ ΠΤΗΣΗΣ ΑΠΟ ΚΑΙ ΠΡΟΣ ΡΟΔΟ.ΤΡΟΜΑΚΤΙΚΗ ΠΡΟΣΓΕΙΩΣΗ ΣΤΗΝ ΑΘΗΝΑ ΚΑΙ ΣΤΗ ΡΟΔΟ."
Πλεονεκτήματα: "The landing"
Μειονεκτήματα: "You have to buy priority and to buy sear to travel with yr companion, wozzair do that for free"
Πλεονεκτήματα: "The new flight of wizzair"
Πλεονεκτήματα: "Ryanair new policy’s sucks They put mu cabin luggage out and they broke an expensive lens of my camera"
Μειονεκτήματα: "Everything... wizzar was more reliable and i will flight with them or"
Μειονεκτήματα: "Καθυστέρηση χωρίς λόγο κατά την επιβίβαση, μεγάλες αναταραχές χωρίς λόγο,25-30 λεπτα κάναμε κύκλους πάνω από την Θεσσαλονίκη και πολύ κακή έως τρομακτική προσγείωση από τον κυβερνήτη"
Μειονεκτήματα: "Το πλήρωμα δεν ήρθε στην ώρα που έπρεπε με αποτέλεσμα η πτήση να καθυστερήσει 30 λεπτά"
Πλεονεκτήματα: "Good service easy flight"
Μειονεκτήματα: "Δεν με άφησαν καν να πετάξω αναγκαστικα να βγάλω εισητήριο με άλλη εταιρία επειδή έχασα την ταυτότητα μου και με χαρτί από την αστυνομία δεν με άφησαν να πετάξω ενώ οι άλλες εταιρίες δεχοντε το δίπλωμα μου κανονικά σαν έγγραφο Ryan air the worst company ever."
Πλεονεκτήματα: "Very orderly and on time"
Μειονεκτήματα: "We had to pay $200 since we did not check in online!! What airline does that? I went online specifically to pay for my baggage since I had heard they charge a lot at the airport but somehow didn't get the memo or email to check in!! The lady at the gate wouldn't budge even though we literally Che led in 1:55 minutes prior to the flight! Total ripoff!"
Πλεονεκτήματα: "Cheap in every way"
Μειονεκτήματα: "Cheap in every way"
Πλεονεκτήματα: "Ryanair is really inexpensive, I appreciate being able to fly all over Europe with such a low cost."
Μειονεκτήματα: "We had to pay for the three of us to sit near each other (not even next to each other, just to avoid one of us sitting in the back of the plane and the other two in the front). The check-in and boarding process is total chaos, but the flight was fine once we were boarded."
Πλεονεκτήματα: "exceeded expectations. Service, ease and follow up - top marks"
Πλεονεκτήματα: "Love the dual boarding process extremely efficient"
Μειονεκτήματα: "It would have been nice to have water"
Πλεονεκτήματα: "The plan is clean, the crew are welcoming"
Μειονεκτήματα: "It's my first time i travel with Ryanair...and maybe it will be the last one... i bought the tickets and i paid for it.. because i didn't print it hard copy.. I PAID FOR ANOTHER TWO TICKETS... it's not logical.. maybe this is your policy but take a small extra charge not 100%"
Πλεονεκτήματα: "We may be able to find cheap tickets with Ryanair but this also comes with horrible service. They charge 3 euros for water ( in flight) and if for some reason your phone stops working and you have not printed your passes they charge 45 euros to print your tickets. We may be able to find cheap tickets with Ryanair but this also comes with horrible service."
Πλεονεκτήματα: "If you like cheep, this is the flight for you!"
Μειονεκτήματα: "If you dislike late flights, last-minute extra charges (never mentioned before, despite asking) at check-in, and rude staff wherever you are... this is the airline for you!!"
Πλεονεκτήματα: "The flight was on time"
Πλεονεκτήματα: "The flight was inexpensive, the leg room was adequate, and the flight crew generally acted professionally."
Μειονεκτήματα: "The www.ryanair.com site was not functioning for many hours. I wasted a couple hours trying to check in. The website is also poorly designed with conflicting information."
Πλεονεκτήματα: "Quick flight"
Μειονεκτήματα: "Crying baby throughout flight."
Πλεονεκτήματα: "Flight was on time and comfortable."
Μειονεκτήματα: "Standing in line before boarding."
Μειονεκτήματα: "This airline sent an email indicating that security at the Santorini airport would take 2.5 hours when in reality it was Ryan Air's inefficiency that took that long. I've never had a boarding process take so long, be so inefficient, and the crew be so lacking in customer service. They also were on the PA for almost the entire 50 minute flight trying to sell products which was irritating at best on an 0825 flight. Fly another airline out of Santorini...Ryan air was terrible and the hidden costs for check in and bagggage are ridiculous."