Πλεονεκτήματα: "It’s OK"
Μειονεκτήματα: "Need improvements"
Πλεονεκτήματα: "Amazing crew and excellent food and beverage choices"
Πλεονεκτήματα: "Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!"
Μειονεκτήματα: "Traveling to Greece in off peak season."
Πλεονεκτήματα: "Seats were comfortable and staff were helpful when approached."
Μειονεκτήματα: "Crew should have been proactive in determining passengers' needs, etc. Film choices were poor-- lots of violence, few family-orientated options."
Μειονεκτήματα: "The vegetarian meal selected came in as vegan meal. This happened for both onward and return journey. The regular meal provided to passengers were better than the vegetarian meal selected"
Πλεονεκτήματα: "Wonderful trip"
Μειονεκτήματα: "A little rough air, but all was good"
Πλεονεκτήματα: "Crew and food"
Πλεονεκτήματα: "Quick boarding, minimum queues."
Μειονεκτήματα: "Everything. What an absolute joke of an airline. 1) Flight attendant spilt a half a bottle of water on me and didn’t even apologise 2) Same tv shows and movies as 5 months ago. 3) no eye shades 4) entertainment turned off around 20-25 mins before landing and all headseats collected 5) staff"
Πλεονεκτήματα: "Nice crew, seat reclined a lot, great food"
Μειονεκτήματα: "Bus gate, economy passengers dumping their bags in the overhead bins reserved for business class, really sick passenger coughing their lungs out,"
Πλεονεκτήματα: "Crew was great, food was great, seat was comfortable"
Πλεονεκτήματα: "Plane was clean especially bathroom, chairs were comfy, good entertainment options"
Μειονεκτήματα: "It took forever to check in and board. Colombo airport is a bit disorganized. Vegetarian meal was 2 types of pasta no vegetables"
Πλεονεκτήματα: "Boarding was quick and professional. Service was excellent and entertainment was varied with movies, shows and games with accompanying head phones."
Μειονεκτήματα: "The foot rest in business class didn’t work, but the seat still reclined and was comfortable."
Μειονεκτήματα: "I booked 2 tickets but it was not allowing me to check-in as well as seat selection online"
Μειονεκτήματα: "Same issues as my trip to Chicago, but this was a shorter duration so issues not as problematic"
Πλεονεκτήματα: "Nothing about this airline"
Μειονεκτήματα: "I requested for a aisle seat as I was travelling with 2 yrs old but they put me in the middle with other two people on th side . Very horrible ."
Πλεονεκτήματα: "The flight attendant attending to seat Numbers 19 J, 19 H and 19K is especially nice. Not the coldly professional practiced niceness but warmly professional."
Μειονεκτήματα: "The employees in the plane and at the counter they are not helpful"
Μειονεκτήματα: "The smell inside the flight"
Πλεονεκτήματα: "Food and entertainment was good"
Μειονεκτήματα: "If your someone with mild restless leg syndrome, go business class or the leg room package or you will be miserable."
Πλεονεκτήματα: "Did not submit my meal choice in time but got the meal of my choice anyway."
Πλεονεκτήματα: "I reached safe and the flight was smooth with minimal turbulence. I did not interact much with the crew but they did their job as usual."
Μειονεκτήματα: "There was not enough non veg food onboard and no choices. Everyone was served vegetarian towards the end. They served lunch in the beginning of the flight and then I was literally starving after 5 or 6 hours until a fellow passenger told me they had some snacks at the back. There was no communication on that."
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "The behavior of crowd and no leg space"
Πλεονεκτήματα: "I did not like it"
Μειονεκτήματα: "Employees unfriendly and rude"
Πλεονεκτήματα: "Nothing. Would never take this airline again. And would tell everyone to never take this airline."
Μειονεκτήματα: "I checked in 10 hours early for my flight and no one told me that I was bumped out of my flight because they were overbooked until one hour before takeoff. Then a gate attendant had the nerve to ask me if I was Vip. When I said no, she said she couldn’t help me and I had to wait for the next flight which was the next day. When I complained to a manager, they let me through security to get on standby for the flight and I was the last one to get on the flight. Their service is awful!!"
Πλεονεκτήματα: "Staff are efficient."
Μειονεκτήματα: "Very bad experience and crew was unexperienced"
Πλεονεκτήματα: "Good food, comfort, boarding"
Μειονεκτήματα: "Flight crew not very polite."
Πλεονεκτήματα: "The planes are comfortable and the crew are all very nice and helpful! I had not read the carry-on baggage restrictions well and my bag ended up being just a little too big so it had to be checked. Although it wasn't a good situation for me, it was my fault and I appreciate that you hold to your policy!"
Πλεονεκτήματα: "Comfortable seats more room for the legs."
Πλεονεκτήματα: "Amazing food"
Μειονεκτήματα: "The cabin crew never really heeds to your call sign requests. I clearly remember being in need of help but no one showed up for 45 mins starisght; I had to catch them when they were serving food."
Πλεονεκτήματα: "Good food and vegetarian options"
Μειονεκτήματα: "Not very good movie options"
Πλεονεκτήματα: "staff were great"
Μειονεκτήματα: "a little bit of a late departure"
Μειονεκτήματα: "Short flight and hoarding"
Πλεονεκτήματα: "Etihad knows how to make you feel special, lot of smiles and nice crew who are the real hosts, never get tired and always are ready to help."
Πλεονεκτήματα: "The service. The crew got things done effortlessly."
Πλεονεκτήματα: "Service is excellent, seats are comfortable, food is tasty and the entertainment system is top class. To add to all of this the Crew is really friendly and helpful."
Πλεονεκτήματα: "Services n hospitality"
Μειονεκτήματα: "Washroom maintenance can be better."
Πλεονεκτήματα: "the crew was good, unlike NY-AUH flight where some crewmembers were arrogant bathrooms were kept clean"
Μειονεκτήματα: "zone boarding should be smoother, but people still try to skip the line"
Πλεονεκτήματα: "Punctual. Orderly pretty good crew. This flight is not that good usually"
Μειονεκτήματα: "No space for overhead luggage. Seats are not great."
Πλεονεκτήματα: "It was short"
Πλεονεκτήματα: "Crew and service"
Μειονεκτήματα: "Small toilets, tighter seats"
Πλεονεκτήματα: "Food , service"
Πλεονεκτήματα: "Food could be better"
Μειονεκτήματα: "Didn't like the food"
Μειονεκτήματα: "non-terminal gate (bus ride) boarding;"
Πλεονεκτήματα: "Ethihad portion of flight was very good, as usual. The flight crew on this particular leg was particularly outstanding, especially with their extra attention to our children."
Μειονεκτήματα: "The food was just ok here. And if you sit in the rear it is cold by the time or gets to you."
Πλεονεκτήματα: "The flight was on time. The food was great, seating was comfortable. Crew members were very helpful."
Μειονεκτήματα: "Abu-Dhabi was very crowded with passengers and it took very long (actually I was amongst last few passengers who boarded my connection). Depending on time of year, etc the time to connection need to be increased."
Μειονεκτήματα: "Flight delayed."
Πλεονεκτήματα: "The leg room"
Μειονεκτήματα: "Boarding process"
Πλεονεκτήματα: "Enjoyed buying extended leg room"
Μειονεκτήματα: "Water should be a standard on a 4 hour flight"
Πλεονεκτήματα: "Flight was short"
Μειονεκτήματα: "Seats are very tight if you are over 5’6"
Πλεονεκτήματα: "It was very good value for money."
Μειονεκτήματα: "I could not cancel my flight. There is option to cancel only first 24h, then you have to call them and that doesn't work."
Μειονεκτήματα: "Allow us to upgrade class"
Πλεονεκτήματα: "Quick boarding"
Μειονεκτήματα: "Overpriced drinks and snacks"
Μειονεκτήματα: "Music or movie will be good."
Πλεονεκτήματα: "There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that."
Πλεονεκτήματα: "Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time."
Πλεονεκτήματα: "Everything worked"
Μειονεκτήματα: "Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap."
Πλεονεκτήματα: "The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move."
Μειονεκτήματα: "As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water."
Πλεονεκτήματα: "Food are excellent. Legroom is good for a budget airlines. Crew are nice"
Πλεονεκτήματα: "comfortable seat"
Μειονεκτήματα: "No TV on plane"
Μειονεκτήματα: "Everything but the price. Worst customer service ever!!!"
Πλεονεκτήματα: "previous flight arrived a bit late but captain did his best to make up the time"
Πλεονεκτήματα: "Crew was cordial, helpful and patient."
Μειονεκτήματα: "There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow."
Μειονεκτήματα: "I could not get on time at airport for check in, because the train got stuck 25min. When I got the counter 45min. Before the flight leaves, they told me that the flight is closed and they can not do anything to help me!!!"
Πλεονεκτήματα: "QUIET ZONE"
Μειονεκτήματα: "FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS"
Πλεονεκτήματα: "Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though."
Μειονεκτήματα: "The seat and tray table is greasy and dirty and there are two cracked holes in the arm rest!"
Πλεονεκτήματα: "Early alert that flight was going to be 5 hours late."
Μειονεκτήματα: "No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better."
Πλεονεκτήματα: "Scoot Airlines is a budget airline and is a great choice hopping from one spot to another in SE Asia. I use it quite a bit for travel between Singapore and Bangkok."
Πλεονεκτήματα: "On time. Service on board simple. Crews are friendly"
Πλεονεκτήματα: "The flight was cheap and the plane itself (B787) is a new plane and the lower pressurised altitude is very nice."
Μειονεκτήματα: "I didn't like being told off by one of the flght attendants for eating my own food on the flight. If Scoot's food was more reasonably priced I would buy it, but it is overpriced and therefore I need to bring my own. The seats are uncomfortable for sleeping in. The cabin temperature was a bit cold and with no blanket supplied this made it hard to sleep. Even though you are flying between two tropical destinations, I would recommend bringing a jumper."
Πλεονεκτήματα: "Scoot upgraded to a bigger plane, and as a result had more empty seats"
Μειονεκτήματα: "flight was delayed by almost 2 hours due to operational problems. despite that, there were still passengers who were late to board, causing more delays. no apologies from Scoot. plans were derailed."
Πλεονεκτήματα: "The spicey Korean noodles that can be purchased on board."
Μειονεκτήματα: "No leg room, but again I can't really complain on a 2.5 hour flight."
Μειονεκτήματα: "Unusual traffic jam in Jakarta caused me and friend to miss our flight. When booking next avail flight we were ticks regardless of why we were late, zero dollars would be allowed. Note flight was scheduled for 8 PM. We left our hotel at 1600hrs for a 20 mile ride to airport- should have been plenty of travel time!"
Πλεονεκτήματα: "Everything was good"
Πλεονεκτήματα: "Staff are courteous. Boarding was seamless. Flight itself and landing were steady."
Μειονεκτήματα: "Seats were uncomfortable. No free water on board."