Μειονεκτήματα: "I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted"
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Πλεονεκτήματα: "Crew members were all very nice"
Μειονεκτήματα: "Long delays"
Πλεονεκτήματα: "Seats were ok. Crew was friendly, attentive and communicative."
Μειονεκτήματα: "Not much in terms of entertainment"
Πλεονεκτήματα: "We had mobility assistance.They were excellent"
Μειονεκτήματα: "I missed my flight,as there were 3 traffic accident on the way to Airport,I was late by 10 Minutes,Will never travel by Air India-a useless airline"
Πλεονεκτήματα: "Crew was friendly and helpful, food was ok."
Μειονεκτήματα: "The flight was delayed by roughly 5 hours, causing us to miss our connection and have to wait for the next flight. We missed a half day in Rome and instead spent over 8 hours waiting in airports. The seats were also terribly worn and uncomfortable."
Πλεονεκτήματα: "Flavor was fine"
Μειονεκτήματα: "Out of 6 special vegetarian meals provided on 4 recent flights, all were pasta. One main meal of pasta even had A SIDE of pasta salad."
Μειονεκτήματα: "I wish we would have been offered something to drink that was complimentary."
Μειονεκτήματα: "The seats in flight are very small and not comfortable.Food quality also poor as they don't even provide fruits in flight.The food is junk."
Πλεονεκτήματα: "the cabin crew was great"
Πλεονεκτήματα: "Great entertainment choices"
Μειονεκτήματα: "Slow crew. Same good choices as flight just before"
Πλεονεκτήματα: "Ground staff were excellent, the comfort was acceptable."
Μειονεκτήματα: "Entertainment was mediocre, and absence of WiFi on air was disappointing. Not being able to eat food of your choice in business class because it ran out, is not acceptable. Crew were indifferent"
Πλεονεκτήματα: "Crew and food"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "I didn’t like that I paid for first and received terrible service in the air and on the ground"
Πλεονεκτήματα: "The food, comfort and entertainment"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "The trip was short flight and on time"
Μειονεκτήματα: "Seats are not comfortable. The crew are OK. No fruit juice or cool drinks."
Μειονεκτήματα: "Cancelled for no reason"
Πλεονεκτήματα: "The crew was friendly, there was entertainment"
Μειονεκτήματα: "Boarding was chaotic, no specific lines, etc."
Πλεονεκτήματα: "The crew was not good"
Μειονεκτήματα: "Seats were uncomfortable. Leg rest was uncomfortable. I kept getting notices that the flight was delayed up to 2hrs but got there and was on time. Then couldn't check in till a certain time; what's up with that?"
Πλεονεκτήματα: "The crew was very attentive, serving food, drinks and water very often"
Μειονεκτήματα: "A 7 hour flight took 10+ hours. Plane was very old, very poor entertainment system, tiny screen, no place to charge your electronic devices, very narrow seats, poor leg room. I can go on but I will stop here."
Πλεονεκτήματα: "Everything was super outdated I asked for new headphones never got them because the ones I’ve had didn’t work the TV screens were so small and so outdated, was a very bad experience"
Μειονεκτήματα: "Everything was super outdated I asked for new headphones never got them because the ones I’ve had didn’t work the TV screens were so small and so outdated, was a very bad experience"
Πλεονεκτήματα: "The flight to London was fine."
Πλεονεκτήματα: "After having problems with not getting the seat I booked and paid for - not a lot! British airways trying to fool customers that they are a premium airline but run a budget airline service."
Μειονεκτήματα: "Old plane, poor food, no snacks, poor and old entertainment system."
Πλεονεκτήματα: "Crew"
Μειονεκτήματα: "Food, artificial not tasty"
Πλεονεκτήματα: "Plane was good, Seats were comfortable"
Μειονεκτήματα: "Would only give us boarding passes to LHR, not to LAX so we had a short connection, a late plane and still had to stand in a customer service line in LHR to get boarding passes. Made the conncection but it was a long run through the airport."
Μειονεκτήματα: "Very disappointed by the comfort of economy premium. Very!"
Μειονεκτήματα: "All snacks and drinks were for purchase. Not even free water!"
Μειονεκτήματα: "Missed flight due to BA delay from Edinburgh"
Μειονεκτήματα: "There was no rhyme or reason to boarding, except for first class passengers. It was just a free for all. Plane was packed and seats were uncomfortable."
Πλεονεκτήματα: "Did not make this flight"
Μειονεκτήματα: "Did not make this flight"
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "No snack for the flight"
Πλεονεκτήματα: "The crew was very nice and welcoming."
Μειονεκτήματα: "The seats are not comfortable at all. Spaces are too tight."
Πλεονεκτήματα: "Everything except the seating of groups"
Μειονεκτήματα: "Many of the passengers were split from their group. We were fortunate to be able to trade seats twice so we could sit together but many groups were spread throughout the cabin."
Πλεονεκτήματα: "Loved how easy it was to board the plane."
Μειονεκτήματα: "That there was a child who would not stop yelling but that is not your fault."
Πλεονεκτήματα: "Friendly and helpful staff."
Μειονεκτήματα: "Father with two young daughters was presented at checkin with separated seats, so we had to request others to trade with us once we were on the plane. Which they happily did. I was not able to reserve seats online for some reason; therefore the staff at check in should know that they should try to reserve three seats together for a parent traveling with two pre-teen kids."
Πλεονεκτήματα: "Flight there was ok."
Μειονεκτήματα: "British Airways customer service was terrible. Flight was delayed. We called BA and they told to us to arrive at the later flight and find our connection in London. This was not the right thing to do and we are still not home. We are now stuck in DC, have no clue where our luggage is. BA has provided no information. Not sure why they even have a call line."
Μειονεκτήματα: "Our vegetarian food was not available as requested."
Πλεονεκτήματα: "Great crew. Super nice and helpful. Plenty of entertainment options."
Μειονεκτήματα: "Boarding was ok"
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Μειονεκτήματα: "You had cargo on the plane we were supposed to board that leaked and contaminated the plane's controls. 2 hour delay. The replacement plane was beat up, old, and quite shaky."
Πλεονεκτήματα: "BA crew was amazing--friendly, courteous, helpful. There was always plenty of food--most of it good, and they certainly kept us hydrated with trays of juice. Free everything: wine, movies, music, etc"
Μειονεκτήματα: "There was nothing different that could have been done. We had a 5 hour layover after our flight from Shannon. That was ok because we ate, shopped and generally used the time. But we were 1/1/2 hours late taking off, then had to wait to land because we were out of order for the gates. It turned into a 23 hour day."
Πλεονεκτήματα: "British Airways code share is always nice"
Μειονεκτήματα: "Older 747 not quite as nice as the Dreamliner but it made it!"
Πλεονεκτήματα: "Arrived safely at my destination."
Μειονεκτήματα: "I was offered free tap water. No way to treat passengers."
Μειονεκτήματα: "Butt hurt seat was uncomfortable"
Πλεονεκτήματα: "Nothing in specific. But good service and people."
Μειονεκτήματα: "The kids crying"
Πλεονεκτήματα: "No complaints with anything, very average."
Μειονεκτήματα: "Flight overbooked, but compensated for that."
Πλεονεκτήματα: "I liked really everything about this trip, especially the fact I was given the wheel chair assistance from the moment of my arrival at Heathrow Airport as I was promised. Thank you, this time you did a good job. Gloria Tanton"
Μειονεκτήματα: "I did not like the lack or wheel chair assistance I was given on my trip to London, then Bologna on December 28/16. I had to wait a long time, about one hour before I got some assistance to my flight to Bologna, unfortunately no organization on the part of British Airways. Gloria Tanton"