Πλεονεκτήματα: "The crew were very good. Seats were small."
Πλεονεκτήματα: "Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable."
Πλεονεκτήματα: "Service was excellent"
Μειονεκτήματα: "Carry on baggage size misleading"
Μειονεκτήματα: "We were packed like sardines! My flight made me want to retire from traveling!"
Πλεονεκτήματα: "The crew was very accommodating"
Μειονεκτήματα: "Entertainment system was old and with few choices"
Πλεονεκτήματα: "crew"
Μειονεκτήματα: "children entertainment"
Πλεονεκτήματα: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Μειονεκτήματα: "Free Wifi."
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "The food was amazing"
Μειονεκτήματα: "I am still in Budapest and was not able to fly back on my Hungarian passport."
Πλεονεκτήματα: "The food was actually really great and the attendants were super responsive/friendly! Even in coach, the seats were comfortable."
Πλεονεκτήματα: "On time and good service!"
Πλεονεκτήματα: "Flight staff was attentive and professional."
Μειονεκτήματα: "The food was mediocre."
Πλεονεκτήματα: "The seats in exit row were large enough for me to straighten my legs"
Μειονεκτήματα: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."
Πλεονεκτήματα: "Nice experience."
Μειονεκτήματα: "Seats are not so comfortable. Crew is nice, but not too nice"
Πλεονεκτήματα: "Great flight. Lots of good food."
Πλεονεκτήματα: "On time and standard service."
Πλεονεκτήματα: "Stewards were friendly; snacks were good"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Clean, modern plane, friendly and attentive crew"
Μειονεκτήματα: "Cramped space in economy!"
Πλεονεκτήματα: "I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies."
Πλεονεκτήματα: "Great service and friendly staff! Also great food!"
Μειονεκτήματα: "There's nothing I didn't like :)"
Πλεονεκτήματα: "Crew was friendly. Food was good"
Μειονεκτήματα: "Crew was slow to pick up dishes and trash after meals. Passenger in front of me reclined seat leaving little room for me to watch the video screen or read."
Πλεονεκτήματα: "Swift ride - no frills- the chocolate square was delicious."
Μειονεκτήματα: "Getting off directly onto the tarmac with no gate access- glad it wasn't raining!"
Πλεονεκτήματα: "Nice plane, organized food and boarding."
Μειονεκτήματα: "Nothing really"
Μειονεκτήματα: "Seats too small. Staff not friendly"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "good entertainment system"
Μειονεκτήματα: "not enough leg room"
Πλεονεκτήματα: "Food great!"
Μειονεκτήματα: "Limited space , very narrow and not very clean. I seated next to a dog, pet. The whole trip the dog was sitting on the floor next to me:(, although it was a very quiet and good dog. Crew not very friendly . They were tired I believe ."
Πλεονεκτήματα: "good food, excellent entertainment selection"
Μειονεκτήματα: "late boarding, late take off, missed my connection"
Πλεονεκτήματα: "Nothing because the airplane seats were terribly uncomfortable!"
Πλεονεκτήματα: "Food, staff, service"
Μειονεκτήματα: "No leg room"
Πλεονεκτήματα: "Excellent customer service, and on time flight"
Πλεονεκτήματα: "The service is the best!!! I enjoyed everything!!"
Πλεονεκτήματα: "Very professional crew"
Μειονεκτήματα: "Not enough food"
Πλεονεκτήματα: "The attendants were cordial"
Πλεονεκτήματα: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"
Μειονεκτήματα: "No plugs for USB chargers in economy. Entertainment units were broken."
Πλεονεκτήματα: "The flight staff was so kind."
Πλεονεκτήματα: "You upgraded me unexpectedly to business class and it was so nice to have some luck and luxury after 6+ weeks of solo backpacking. It was such a lovely experience and I slept like a baby. Thank you so much!"
Πλεονεκτήματα: "The seats have been much better"
Μειονεκτήματα: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."
Πλεονεκτήματα: "I was upgraded! Delicious lunch."
Πλεονεκτήματα: "Movies"
Μειονεκτήματα: "seats were small and uncomfortable"
Πλεονεκτήματα: "Crew was really nice, comfortable seat, great experience"
Μειονεκτήματα: "I liked everything"
Πλεονεκτήματα: "good entertainment and many options on the tv"
Μειονεκτήματα: "The seats are very uncomfortable"
Πλεονεκτήματα: "Time of flight"
Μειονεκτήματα: "Food and entertainment were not good. Person next to me smelled bad"
Πλεονεκτήματα: "Excellent flight attendants."
Μειονεκτήματα: "The boarding process for the economy class seems a little chaotic since there is no distinctions by zone or seat row. The result is a surge of people right when they announce boarding for that cabin."
Πλεονεκτήματα: "Crew was kind and helpful."
Μειονεκτήματα: "Seats are so narrow and led room. Another bathroom is always a plus."
Πλεονεκτήματα: "Left and arrived on time"
Μειονεκτήματα: "Seat cramped"
Πλεονεκτήματα: "Professional. On time. Attentive. Great movies. Overall great."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "We arrived around 39 minutes early and the whole process was very smooth"
Πλεονεκτήματα: "Baggage handlers extremely fast"
Μειονεκτήματα: "Assigning seats at check in? Why was that a thing? Also why did we have to wait for almost an hour once we landed to be given a gate for us to unload? So stupid the whole thing."
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Free food"
Μειονεκτήματα: "Always need more room"
Μειονεκτήματα: "Was not offered a drink in first class prior to take off."
Μειονεκτήματα: "Great flight!"
Μειονεκτήματα: "It was hot"
Μειονεκτήματα: "Delta is top notch!"
Μειονεκτήματα: "Freezing flight! So cold. From Atlanta to Pensacola in June, one should not freeze."
Πλεονεκτήματα: "All the attention bestowed upon me"
Πλεονεκτήματα: "For me the boarding was of fast"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "I was upgraded to Comfort+ and the seat next to me was left vacant. That was a great flight!"
Πλεονεκτήματα: "Crew was friendly, cabin was clean."
Μειονεκτήματα: "No Tvs"
Μειονεκτήματα: "Flight was late."
Μειονεκτήματα: "Let was a typical flight. About all you can hope for is that it is on time. That makes it excellent."
Πλεονεκτήματα: "It was a nice flight. No troubles"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Crew was excellent."
Μειονεκτήματα: "Snack can be little better."
Πλεονεκτήματα: "The service was good, employees friendly and helpful. The plane was surprisingly nice for such a short flight."
Πλεονεκτήματα: "Everything went great. Flight left a little late but was fine and only arrived a little late. I like the side wings on head rests really help."
Μειονεκτήματα: "Seats are always hard on long flights."
Πλεονεκτήματα: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Μειονεκτήματα: "Tight seats need more legroom"
Πλεονεκτήματα: "Seat confort"
Μειονεκτήματα: "Food and drink service"
Πλεονεκτήματα: "On time, clean cabin, attentive and professional flight attendants, plenty of overhead storage."
Μειονεκτήματα: "Nothing. No complaints."
Πλεονεκτήματα: "I like flight comfort in air"
Μειονεκτήματα: "Crew member were rude and pilot feels like never fly plane before , he landed in high speed and our plane jumped back in air , two passengers almost had heart attack ! We’re taken out on medical bases"
Πλεονεκτήματα: "Great friendly crew. Great entertainment with movies on a short narrow body flight!"
Μειονεκτήματα: "Boarding and disembarking was again slow. Must be a cultural thing as each flight in the US seems to be like this as people take ages to get their bags organised on arrival. Chaotic boarding is compounded by the back of the plane boarding last.... everywhere else in the world loads everyone together or does the back of the plane first and it's much quicker!"
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "Paid extra for Econ Comfort but still got a seat with no in flight entertainment and they provided no food/beverage services."
Πλεονεκτήματα: "Great flight attendants and very clean"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "I couldn’t watch a movie and I couldn’t fall asleep because the the person in front of me had a light on."
Πλεονεκτήματα: "Efficient crew. Good movie choices. Clean bath rooms. However - I wish every airline in each bathroom had a notice on the toilet to PLEASE LOWER THE SEAT AND COVER! I prefer using the bathroom after another woman has used it!"
Μειονεκτήματα: "Flying into blizzards suck, don’t do it"
Πλεονεκτήματα: "Plenty of meals and friendly service"
Μειονεκτήματα: "Crowded seating...."
Πλεονεκτήματα: "Entertainment is very good"
Μειονεκτήματα: "Send my carry on bag, outside."
Πλεονεκτήματα: "Fast and very friendly staff."
Μειονεκτήματα: "No space in the seats"
Πλεονεκτήματα: "Service was great, flight was excellent"
Μειονεκτήματα: "Delay"
Πλεονεκτήματα: "The fact that there were no delays!"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Fast flight"
Μειονεκτήματα: "Long wait in hot plane before take off."
Πλεονεκτήματα: "Flight was on time and even landed early. Boarding was seamless with bag tag. Seats were comfy. Crew was professional."
Μειονεκτήματα: "A drink with no napkins? I know airlines need to cut costs but what if I spilled my drink or want to wipe my hands after eating pretzels Delta? You can still provide napkins."
Μειονεκτήματα: "Weather delay"
Μειονεκτήματα: "small aisles and space in the seats. me and my wife were seated"
Πλεονεκτήματα: "The plan had Wi-Fi and free movies. Plugs for the phones"
Μειονεκτήματα: "Crowded"
Μειονεκτήματα: "Not enough water on the flight and we landed in a parking lot and shuttled back to the airport."
Πλεονεκτήματα: "Friendly crew, ok seats"
Μειονεκτήματα: "Was not possible to even request a coffee"
Πλεονεκτήματα: "Nice smooth, quick flight"
Μειονεκτήματα: "The entertainment system was extremely difficult to deal with. The screen did not seem receptive to the human finger and often the menu lines were small and very close together, leading to the incorrect item being selected. Finally I gave up and was just trying to put on "my flight", but it just made me take survey after survey, instead of allowing me access to "my flight" information."
Πλεονεκτήματα: "Great crew,seating was more comfortable than the other legs of our trip, very attentive cabin service."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Good food, service, and entertainment"
Μειονεκτήματα: "The seats are not very cushioned"
Μειονεκτήματα: "Airline food could always be better. It wasn’t bad though."
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "The first leg to Frankfurt was 6 hours late. Missed connection, missed next possible connection, and waiting in line to try to get last possible flight out. Everyone's schedule has been turned upside down."
Πλεονεκτήματα: "Crew was amazing"
Πλεονεκτήματα: "After i paid 37$ to reserve a Ileseat,i was seated on the window with two people next to me.i paid for that seat so i dont have to ask two sleeping people ,five times ,to let me go to the bathroom,do to a medical condition.needless to say it was embarrassing and very inconvinientfor me as well as t"
Πλεονεκτήματα: "None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted."
Μειονεκτήματα: "Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv."
Πλεονεκτήματα: "Perfect in everything"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Flight itself was good. Crew was nice"
Μειονεκτήματα: "Flight was late. Airport experience in Frankfurt horrible. It looked like all was intended to increase the delay. They made me miss my train connection"
Μειονεκτήματα: "My luggage did not make it with me."
Πλεονεκτήματα: "The crew was pleasant and the entertainment was great. I had a wonderful experience."
Μειονεκτήματα: "Perhaps meals. Maybe more options."
Πλεονεκτήματα: "Lufthansa service from JFK-FRA-FCO-FRA-JFK was gracious, efficient and altogether pleasurable."
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "This was my first experience flying with Lufthansa airlines and the experience was outstanding from start to finish! This is what flying should be like! Other airlines should do what they do!"
Πλεονεκτήματα: "The staff on board the plane was excellent. I thoroughly enjoyed the flight! Food was delishious!"
Μειονεκτήματα: "The ticket kiosk would not read passports. It was so frustrating to have to continuously try over and over again. With no attendant at the location and a long line, I wasn’t sure how to proceed. There were plenty of people having the same difficulty. It took about 12 minutes to occomplish a minut long job."
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Seats way too small and tight. Flight delayed over and over."
Πλεονεκτήματα: "Crew was helpful"
Μειονεκτήματα: "The plane was 1 hour late and the plane wasn't even at the gate for its expected departure time. The boarding process was too long and take off took too long, thus causing me to miss my connecting flight. So that I missed my Saturday interview."
Πλεονεκτήματα: "The airbus looked nice, crew was friendly."
Μειονεκτήματα: "Boarding was chaotic, the seats were ok. The USB port did not work and the touch screen was unresponsive, hard to use. Four bathrooms in the middle of the plane did not seem sufficient, toilet paper running out, long wait."
Πλεονεκτήματα: "On time, pleasant, comfortable."
Μειονεκτήματα: "Honestly all good!"
Πλεονεκτήματα: "I like everything about this airline. The entire crew is always happy to serve and extremely helpful. The food is very good and served hot. When our flight was delayed and it was questionable whether we'd make our Lufthansa connection, there was a small bus with 2 Lufthansa crew members waiting for us on the ground - they escorted us through Customs and directly to the door of the airplane so that we'd make the flight. Service I have never gotten on an American airline!"
Πλεονεκτήματα: "Lufthansa service is better than any us carrier"
Μειονεκτήματα: "They didn’t track my luggage Lost bag for two days"
Πλεονεκτήματα: "Flight on time, good service, helpful staff"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Crew was excellent and many passengers were as well. Really commend cabin crew for their excellent work on a full flight."
Μειονεκτήματα: "A bit cramped and I really didn't like the people in front of me who reclined in coach. The cabin crew got them to put up their seats for the food service, but otherwise there was nothing they could do. Can't we just tell people that coach doesn't have the room to recline. Also, you guys are German, can't we at least board by rows?"
Πλεονεκτήματα: "Always have been more than pleased with Lufthansa. Perfect experience. Sincere thanks go to all staff."
Μειονεκτήματα: "Nothing. All perfect."
Πλεονεκτήματα: "Excellent service during the two hour trip. No complaints whatsoever!"
Μειονεκτήματα: "No headrest screens for entertainment but I had my phone and downloaded movies and shoes prior to leaving the US."
Μειονεκτήματα: "Boarding and departure was late."
Πλεονεκτήματα: "Flight Crew was very nice and helping in general. Flight was very in time and comfortable on both segments."
Μειονεκτήματα: "Ground crew at Frankfurt was felt to be discriminatory in behaviour and we had to walk to next departing gate after waiting for our wheelchair."
Μειονεκτήματα: "More food favorites"
Πλεονεκτήματα: "excellent service and crew"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "everything - especially the way they treat their customers."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "The food was good and they provided a good amount of snacks and drinks as well. My movie screen would not play with sound and they found me a different seat."
Μειονεκτήματα: "The layover time was terrible. Only 1 hour in Frankfurt. I barely made my next flight and that's only because I ran since the boarding time is about 30 minutes before the flight leaves. Their "minimum layover time" needs to be lengthened. I'd like to know if any of the people who make that decision have ever tried to make a flight with such a short layover."
Πλεονεκτήματα: "Friendly flight crew, clean and nice airplane"
Μειονεκτήματα: "Can't think of anything. Keep up the good work"
Μειονεκτήματα: "Not enough space in between seats"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Not much. Pretty miserable round tip MCO-FRA-DXB-FRA-MCO."
Μειονεκτήματα: "747 Economy seating a nightmare. No leg room especially when the seat in front goes to full recline. Had to use reading glasses to see video screen. Entertainment selections limited compared to other airlines in the trans-Atlantic market. Food bland, borderline edible. Cabin crew just going through the motions. Not at all friendly. Won't fly Lufthansa again."
Πλεονεκτήματα: "We made our transfer"
Μειονεκτήματα: "Our airplane was assigned a remote parking space instead of main terminal but our bus came quickly to main terminal and we made our transfer and through customs in an hour"
Πλεονεκτήματα: "It was UA. Not Lufthansa."
Πλεονεκτήματα: "Short flight so it was good"
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "Comfortable, crew are very helpful and cheerful."
Μειονεκτήματα: "Food isn't that good"
Πλεονεκτήματα: "We requested a special meal to accommodate multiple food allergies, and they both promised and provided it."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Μειονεκτήματα: "Entertainment system was not working on all seats"
Μειονεκτήματα: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Πλεονεκτήματα: "Despite being a short flight, they gave food"
Μειονεκτήματα: "Nothing. All ok"
Πλεονεκτήματα: "Entertainment programs"
Μειονεκτήματα: "New variety of food"
Πλεονεκτήματα: "The crew was terrific."
Μειονεκτήματα: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Πλεονεκτήματα: "I like the comfortable seats"
Μειονεκτήματα: "Service lag a little"
Πλεονεκτήματα: "Great crews, excellent customer service"
Πλεονεκτήματα: "The schedule and timing"
Μειονεκτήματα: "The airport, some of the crew, the aircraft seats, the entertainment system"
Πλεονεκτήματα: "Great food and friendly crew."
Μειονεκτήματα: "Seatback system was old and not very functional."
Πλεονεκτήματα: "Excellent service"
Μειονεκτήματα: "See above."
Πλεονεκτήματα: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Πλεονεκτήματα: "Average crew. Average seat."
Μειονεκτήματα: "They could have controlled screening babies better. They just let them scream....."
Πλεονεκτήματα: "Red wine was excellent"
Μειονεκτήματα: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"
Πλεονεκτήματα: "Amazing crews!"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "The crew was pleasant and boarding efficient I lucked out with first class"
Μειονεκτήματα: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
Πλεονεκτήματα: "Good food and crew"
Μειονεκτήματα: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."
Πλεονεκτήματα: "Crew and food were great."
Μειονεκτήματα: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."
Μειονεκτήματα: "Boarding at CDG was awfully slow"
Πλεονεκτήματα: "The airplane"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "The crew was very careful"
Πλεονεκτήματα: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
Πλεονεκτήματα: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Μειονεκτήματα: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."
Πλεονεκτήματα: "That I was able to sleep a bit on the flight - and that we gained an hour."
Μειονεκτήματα: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Πλεονεκτήματα: "Their evacution video is interesting"
Μειονεκτήματα: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"
Μειονεκτήματα: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Μειονεκτήματα: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Μειονεκτήματα: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."
Πλεονεκτήματα: "It was a wonderful flight and service . Hospitality and welcoming."
Μειονεκτήματα: "Nothing everything was amazing ."
Πλεονεκτήματα: "Crew was very nice and the plane was clean and comfortable"
Μειονεκτήματα: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."
Πλεονεκτήματα: "All was good we didn’t feel the time 9 hours passed easily"
Μειονεκτήματα: "Nothing special"
Πλεονεκτήματα: "Food was excellent and crew was very nice."
Μειονεκτήματα: "Could not check in online before my flight and no zones to board just line up and go apparently."
Πλεονεκτήματα: "Cabin crew very friendly and caring."
Μειονεκτήματα: "Airport services and lounge are OK."
Πλεονεκτήματα: "Short & easy flight"
Μειονεκτήματα: "All ok"
Πλεονεκτήματα: "Nice food Right in time Police and customs formalities easy"
Μειονεκτήματα: "Poor comfort in business class No entertainment at all"
Πλεονεκτήματα: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Μειονεκτήματα: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Πλεονεκτήματα: "Priority boarding"
Μειονεκτήματα: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."
Πλεονεκτήματα: "On time departure and arrival"
Μειονεκτήματα: "They lost my luggage"
Μειονεκτήματα: "Clean. Courtesy of staff on plane."
Πλεονεκτήματα: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."
Πλεονεκτήματα: "No delays, service with a smile"
Μειονεκτήματα: "Nothing to report."
Πλεονεκτήματα: "The flight attendant was very nice to me. TV was very good. space was enough ."
Μειονεκτήματα: "We had to pay for wi fi."
Πλεονεκτήματα: "Flight arrived safely."
Μειονεκτήματα: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."
Πλεονεκτήματα: "Brand new A321 Neo"
Μειονεκτήματα: "Couldn't find a way to recline seat"
Μειονεκτήματα: "I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her."
Πλεονεκτήματα: "Crew were wonderful."
Μειονεκτήματα: "It would be good if ba could stop losing my luggage."
Πλεονεκτήματα: "Friendly competent staff"
Μειονεκτήματα: "Nothing in particular"
Πλεονεκτήματα: "Good food."
Μειονεκτήματα: "They are very slow in checking people in"
Πλεονεκτήματα: "We were downgraded from our Business class tickets to Economy Plus because the flight was overbooked. The journey and services were poor. This is for a business class passengers who paid full fair."
Μειονεκτήματα: "All problems mentioned above needs to be fixed. We are not flying BA again. We are done with you"
Πλεονεκτήματα: "Crew were excellent, seats were relatively comfortable and in flight entertainment was great."
Μειονεκτήματα: "The plane was old and dirty. It really needed a good clean as there was food debris on my seat belt buckle and sticky finger prints all over my screen. Additionally, the connection time at LHR was too short. While we made the flight (having to run) but our bags did not, which was an annoyance."
Μειονεκτήματα: "The entertainment is missing"
Πλεονεκτήματα: "The crew was great!"
Πλεονεκτήματα: "Seats are comfortable, head rest is adjustable, good leg room, nice entertainment selection and no extra charge for adult beverages!"
Μειονεκτήματα: "When we arrived at London Heathrow, there was no gait, no stairs, and no buses to transport passengers to the terminal. We were stuck on the plane for an hour waiting. The crew was helpful in keeping everyone informed and let us know they called the airport staff multiple times for the stairs/buses to get us off and those with connections (me) going. The crew was frustrated too."
Πλεονεκτήματα: "The representative at Miami took forever to get a wheelchair. She did not pay attention to my ticket that states assistant needed until I said so. She was in a hurry n did not give me all her attention. I think she was rude and inconsiderate based on my age or don’t feel like been bothered"
Μειονεκτήματα: "The representative at Miami took forever to get a wheelchair. She did not pay attention to my ticket that states assistant needed until I said so. She was in a hurry n did not give me all her attention. I think she was rude and inconsiderate based on my age or don’t feel like been bothered"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Delayed my flight connection was missed and ba said they put me on another flight but they never did"
Μειονεκτήματα: "Flight delayed by one hour Gate not announced as indicated on flight board When announced only gave about one half hour to make it to gate and board"
Μειονεκτήματα: "Vacation was cancelled due to illness."
Πλεονεκτήματα: "Entertainment. Attendants were great"
Μειονεκτήματα: "Not enough personal space"
Πλεονεκτήματα: "Long haul service and food has improved but service is still kinda ‘cold’. Cabin crew still wears a frown most of the time."
Μειονεκτήματα: "The reclining mechanism is not user friendly whereby the chair does not recline smoothly. Unfortunately it falls too quickly and not allow the passenger in the back row to get out of the way. a must thing to improve."
Πλεονεκτήματα: "Plane comfortable, crew helpful and competent, food fine."
Μειονεκτήματα: "No Club World lounge in Ft Lauderdale despite BA's advice to arrive three hours early for intl flights. Shocking waiting area - crowded, noisy, shabby."
Πλεονεκτήματα: "All BA staff were professional, pleasant and helpful. My seat had more leg room than I was expecting (after a flight Seattle to Heathrow where my knees were jammed against the seat ahead of me."
Μειονεκτήματα: "I was frustrated that I had to pay for either a cup of coffee or water. Since all healthcare providers recommend that one must drink water on a flight to stay hydrated and healthy, a complimentary bottle of water would have supported healthy travel. Due to a short layover in Heathrow, I had no time to fill my own water bottle."
Πλεονεκτήματα: "Crew on the flight home was extremely friendly! Flights were all on time. Food service and drinks were very good. Great in flight entertainment options"
Μειονεκτήματα: "Customer service personnel over the phone was so rude to me. Flight crew on the flight from dfw to lhr wasn’t friendly at all."
Πλεονεκτήματα: "Crew and pilot were very friendly"
Μειονεκτήματα: "No free food, no entertainment"
Μειονεκτήματα: "The flight was 1+ hour late, but little information made available, including basic info like gate."
Μειονεκτήματα: "Food look and taste like cat food"
Μειονεκτήματα: "I had a problem with seating due to a medical condition and I wasn't relocated"
Πλεονεκτήματα: "Great plane - new and quiet"
Μειονεκτήματα: "Cramped in the back. Ridiculously so"
Πλεονεκτήματα: "This flight was operated by British airways but the price with Finn Air was much cheaper."
Μειονεκτήματα: "The cushion of my seat was not comfortable."
Πλεονεκτήματα: "everything went smoothly"
Μειονεκτήματα: "Not enough choices for movies or tv shows."
Πλεονεκτήματα: "The airline attendants were very nice and helpful. I had to stow my backpack in the overhead since I was sitting in a front seat with no underseat storage. The flight attendant was very helpful in finding a storage place for me near my seat since I was unable to find a place that wasn't towards the rear of the plane. I've always enjoyed flying with British Airways. Always first class service no matter where you sit."
Μειονεκτήματα: "I have no complaints about my flight."
Πλεονεκτήματα: "Otherwise great flight"
Μειονεκτήματα: "The flight was cancelled due to hurricane Harvey."
Πλεονεκτήματα: "Did not make this flight"
Μειονεκτήματα: "Did not make this flight"
Πλεονεκτήματα: "For the back of the bus, the seat was still pretty comfortable and I did manage to sleep. Boarding was easy, The entertainment seemed great, thought I fell asleep"
Μειονεκτήματα: "I didnt' manage to get a good seat. I sat in the middle row, last row of the plane. : ) Also, i must have fallen asleep, but I was never offered even a cup of water."
Πλεονεκτήματα: "Service is great"
Πλεονεκτήματα: "Staff was excellent"
Μειονεκτήματα: "Seats were very cramped"
Πλεονεκτήματα: "I could not have been happier with my flight to London."
Μειονεκτήματα: "The flight back could not have had worse service. I paid for an upgrade and got none of the treatment I expected from the flight there."
Πλεονεκτήματα: "Eveything very comfortable flight. So much better than American airlines!"
Μειονεκτήματα: "Tray table a little small and instructuins needed for all places to plug in."
Πλεονεκτήματα: "Check in, boarding were well organized. Crew and attendants at the airport were very friendly. My luggage was not lost."
Μειονεκτήματα: "The flight from Houston was delayed, but Captain said that he will make up, and we should arrive to London on time. Only when we landed I learned that we are still late by an hour, and I missed my connection in London by a few minutes. Whoever was assigning a seat for me in Houston, could seat me closer to the front, so I would have a better chance to catch my connection. Instead, I was placed at the very last row. (Very uncomfortable by the way)."
Μειονεκτήματα: "Worse experience ever!!!!"
Πλεονεκτήματα: "I flew economy. I was happy that I didn't feel tightly confined in my seat. I'm 5ft. 11 in. tall and had enough legroom so that me knees didn't get pressed up against the seat in front of me. I had the vegan meal and it was good! The staff on board were friendly and professional even when a customer a few rows ahead argued with them! They were able to hear the man out and resolve the problem amicably."
Μειονεκτήματα: "flight was cancelled and they abandoned us"
Πλεονεκτήματα: "Wider isle and overhead space."
Μειονεκτήματα: "TV screen difficult to see."
Πλεονεκτήματα: "Boarding process and crew were efficient."
Μειονεκτήματα: "Seats were super-cramped, could not lean back to anything approaching a comfortable level, food was very ordinary, and the entertainment choices extremely limited."
Πλεονεκτήματα: "Timeliness and service were decent"
Μειονεκτήματα: "Food and leg space were mediocre"
Πλεονεκτήματα: "The food was decent especially considering that most don't even offer meals anymore. The movie selection was excellent"
Μειονεκτήματα: "It was probably one of the fullest flights I've ever been on and the seats were so small and jammed together by 2/3 through the flight I was actually in pain. I don't remember things being so tight on my last international flight."
Πλεονεκτήματα: "Cabin crew was very good"
Μειονεκτήματα: "Cabin temperature was a little warm."
Πλεονεκτήματα: "The crew was very friendly and the captain did his best to make up for a delay"
Μειονεκτήματα: "There was a bit of stress during boarding with people unable to find luggage space - and at least one verbal argument between passengers"
Μειονεκτήματα: "The Aer Lingus flight was operated by British Airways. But BA decided not to seat Aer Lingus passengers."
Πλεονεκτήματα: "Happy stewards"
Πλεονεκτήματα: "Standard BA dependability. Like a dependable but stodgy old uncle."
Μειονεκτήματα: "Chaotic boarding process. No enforcement of boarding groups"
Πλεονεκτήματα: "Fairly empty so lots of space"
Μειονεκτήματα: "The food was truly abysmal. No real breakfast either. The entertainment was in old, hard to see screens so not worth using."