Μειονεκτήματα: "Not a thing!"
Πλεονεκτήματα: "Fast easy flight"
Μειονεκτήματα: "Appreciate the communication from pilot when on tarmac"
Μειονεκτήματα: "Space on airplanes"
Μειονεκτήματα: "More communication on the flight delay"
Πλεονεκτήματα: "Seats were comfortable."
Μειονεκτήματα: "We didn’t get offered a snack or drink."
Μειονεκτήματα: "3 hours late!!!"
Πλεονεκτήματα: "The crew was amazing and seats were comfortable"
Μειονεκτήματα: "Better food offerings"
Πλεονεκτήματα: "The flight landed early. Check-in staff were great."
Μειονεκτήματα: "Boarding was a debacle. Flight was oversold. Passenger had trouble boarding when their group was called."
Πλεονεκτήματα: "Delta One product is among the best in domestic US."
Μειονεκτήματα: "Let passengers know that Delta One has a special check in area."
Πλεονεκτήματα: "Flight attendants thank SkyMiles members by name at some point during the trip, very friendly."
Μειονεκτήματα: "Wifi was not working"
Πλεονεκτήματα: "Great crew. Seat was not too bad."
Μειονεκτήματα: "Seats did NOT recline, which seems to be a pretty poor planning for a red eye flight."
Πλεονεκτήματα: "I was seated in economy comfort. Compared with Delta's Econoomy Comfort, I felt that the KLM seat had more legroom and greater recline."
Μειονεκτήματα: "The dinner was awful. No choice of meal. Everyone got a small plastic contained filled with macaroni in tomator sauce. Nothing else. Incredibly bad. Breakfast was better. Sausage and eggs, melon, yoghurt. But who is in the mood to eat at 2 am?"
Μειονεκτήματα: "Seats could’ve been assigned ahead of time"
Πλεονεκτήματα: "We had exit row seat, most uncomfortable ever, video devices both broken. Will never sit in exit row again would have been better off in basic economy"
Μειονεκτήματα: "Fix broken seats and tv screens"
Μειονεκτήματα: "All was good"
Πλεονεκτήματα: "Being in First Class"
Μειονεκτήματα: "Heavier food selection would be appreciated."
Μειονεκτήματα: "LATE ARRIVAL from Amsterdam. Missed my connecting flight to Atlanta at 5:30pm. Changed to 6:35pm "departure" Still departed late and arrived in Atlanta at 9:00pm+. I should be home by then."
Μειονεκτήματα: "Food was just a snack"
Μειονεκτήματα: "Baggage was delayed overnight. With modern tracking, should have been notified that the luggage was not loaded on the same flight as me, eliminating my wasting 45 minutes at ATL realizing that my baggage was not coming and then having to queue to notify the airline that it had not come."
Πλεονεκτήματα: "It was a normal flight as well expected."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "I've always wanted to go to all five Manhattan boroughs in one day. Thanks to Delta, that happened."
Μειονεκτήματα: "The plane broke down as we were about to take off. Delta rebooked everyone on to new flights because it was pretty obvious that plane was not going to be fixed in time. The crew did their best given the situation. The situation was absolute bs though - we had to take a cab to JFK for our new flight and do the whole security thing again and all that annoying stuff. Thanks for wasting 8 hours of my life, Delta."
Πλεονεκτήματα: "Got to fly on the a brand new 737-900 and had plenty of room to fit my laptop so I could work. Friendly crew, didn't feel like a farm animal being herded on to a transport to be taken to slaughter like I do on other airlines."
Μειονεκτήματα: "In flight WiFi was inoperable for most of the flight making it hard to work."
Μειονεκτήματα: "Customer service"
Πλεονεκτήματα: "On time with no drama"
Μειονεκτήματα: "The flight was quite smooth."
Πλεονεκτήματα: "Short, straight-forward flight."
Πλεονεκτήματα: "On time flight"
Μειονεκτήματα: "Cramped seating in coach. Think comfort not profit"
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Μειονεκτήματα: "Got stuck for two hours sitting in the plane because the computer systems went down. Worst experience ever with Delta."
Πλεονεκτήματα: "It was on time. Flight crew was courteous. Plenty of room and comfy seats. Good entrainment media"
Μειονεκτήματα: "Wish it would've had more movie options"
Πλεονεκτήματα: "I always feel that the flight attendants on Delta truly care about your flight experience. The smile, the attentiveness, the thoroughness and giving you the attention you desire."
Μειονεκτήματα: "Ran out of bananas before they got to me, no big deal and it looks like Delta is getting healthier options every year."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "The cost of the ticket"
Μειονεκτήματα: "Flight left late and missed connecting flight in Atlanta. It's 9:30 pm and I'm still stuck in Atlanta airport."
Πλεονεκτήματα: "Good do to Delta Staff"
Πλεονεκτήματα: "Great flight attendant!"
Μειονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "This was a first! The flight attendant (sorry I didn't catch his name) was very attentive and assisted us in first class as needed. He actually addressed us by our name and that made me feel like I was not just a passenger!"
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Πλεονεκτήματα: "The service was fine. I slept the entire flight."
Μειονεκτήματα: "I was not impress with the breakfast since I do not eat yogurt. It is a good thing i am not a breafast eater normally because I would have been hungry."
Πλεονεκτήματα: "absolutely nothing"
Μειονεκτήματα: "no food while waiting flight cancelled and no vendors open in the airport, stood in line for 4 hours only to be told no flights available, wasn't asked if they could feed me, put me up in a hotel, absolutely no compensation for me not being able to see my son graduate in the Air Force."
Μειονεκτήματα: "Air conditioner was not working properly and we were delayed over 3 hours waiting on the plane at the gate and tarmac. Then they had to de-ice the plane which added more delay. Lost too much time that could have been spent in sunny, warm Hawaii."
Πλεονεκτήματα: "On time departure and arrival."
Μειονεκτήματα: "Cramped! Cabin crew not particularly friendly."
Πλεονεκτήματα: "Bags arrived on the belt quickly"
Μειονεκτήματα: "Why is there not saying precheck to use after you've been funneled through customs? ATL is advanced enough to have kiosk for arrival, even for those confused and not with global entry, but then forces you to wait in security line instead of the typically faster tea precheck line. Every minute I'm in line, I'm not spending money"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Μειονεκτήματα: "Short and sweet"
Μειονεκτήματα: "Delay in take off 45 min!!!!"
Πλεονεκτήματα: "Cops is always a good reason to flight"
Μειονεκτήματα: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
Πλεονεκτήματα: "The crew was terrific."
Μειονεκτήματα: "Seat angle adjustment was not the most comfortable for sleeping."
Μειονεκτήματα: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."
Πλεονεκτήματα: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Μειονεκτήματα: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Πλεονεκτήματα: "The crew was amazing and extremely helpful!"
Μειονεκτήματα: "The food could have been better"
Πλεονεκτήματα: "The crew was very helpful in all respects."
Μειονεκτήματα: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."
Πλεονεκτήματα: "Crew great."
Μειονεκτήματα: "There was no entertainment available."
Πλεονεκτήματα: "Friendly attendants, entertainment variety"
Μειονεκτήματα: "Comfort, food could have been better."
Πλεονεκτήματα: "Left on time. No turbulence."
Μειονεκτήματα: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
Πλεονεκτήματα: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Μειονεκτήματα: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
Μειονεκτήματα: "Boarding at CDG was awfully slow"
Πλεονεκτήματα: "Air France personnel is always really helpful"
Μειονεκτήματα: "Food and comfort in short haul are not the best - but the flight is short..."
Πλεονεκτήματα: "Crew members"
Μειονεκτήματα: "Up to 1 hour late and they leaved my baggage in Paris"
Μειονεκτήματα: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Πλεονεκτήματα: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
Μειονεκτήματα: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Πλεονεκτήματα: "Service and crew are great"
Πλεονεκτήματα: "My seat"
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Πλεονεκτήματα: "Modern aircraft with power, big screens etc"
Μειονεκτήματα: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
Πλεονεκτήματα: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Μειονεκτήματα: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Μειονεκτήματα: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Πλεονεκτήματα: "Crew was very nice and the plane was clean and comfortable"
Μειονεκτήματα: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
Μειονεκτήματα: "The flight was late, real late."
Πλεονεκτήματα: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Μειονεκτήματα: "See above and the food was disgusting"
Μειονεκτήματα: "The room between seats is unbearable."
Πλεονεκτήματα: "The cheese and the bread"
Μειονεκτήματα: "The unprofessional staff during boarding and food serving"
Πλεονεκτήματα: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Μειονεκτήματα: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Πλεονεκτήματα: "The hostesses were very kind and nice"
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "Food was AWFUL! Better to serve nothing"
Πλεονεκτήματα: "Short, lots of leg space"
Μειονεκτήματα: "only there were del;ay at JFK"
Πλεονεκτήματα: "Good on a short flight"
Μειονεκτήματα: "Paying for carry on due to weight limit. First time this ever happened!"
Πλεονεκτήματα: "Airplane staff were good"
Πλεονεκτήματα: "Efficient check-in."
Μειονεκτήματα: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Μειονεκτήματα: "bad smell around my seat"
Πλεονεκτήματα: "Other crew members were very polite to us, in particular a younger tall woman."
Μειονεκτήματα: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
Πλεονεκτήματα: "Panamá airport is a disaster, unorganized and dirty"
Μειονεκτήματα: "Panamá airport"
Πλεονεκτήματα: "It was as expected."
Μειονεκτήματα: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."
Μειονεκτήματα: "Seats looked older generation and configuration not great"
Μειονεκτήματα: "The food ."
Πλεονεκτήματα: "Very attentive and friendly personnel; efficient and timely boarding: surprisingly good meals"
Πλεονεκτήματα: "smooth flight"
Πλεονεκτήματα: "Crew was very kind"
Μειονεκτήματα: "Better aircraft and personnel should smile and be more friendly"
Πλεονεκτήματα: "The crew was really helpful and attentive. we travel with a special needs young lady and every body was sure she enjoyed the fly. the airplane was in excellent conditions."
Μειονεκτήματα: "The waiting before entering to the lane was long and we didn't understand why we need to be waiting so long in the jet way."
Πλεονεκτήματα: "all except the food"
Μειονεκτήματα: "the food"
Πλεονεκτήματα: "Everything was amazing."
Μειονεκτήματα: "The service and food excellent!!"
Μειονεκτήματα: "The stewards were rude and they overbooked the flight. These arrived at the gate at 6:15 and were told we could not board our plane which was to take off at 7:30. Absolute nonsense."
Πλεονεκτήματα: "Nothing in particular"
Μειονεκτήματα: "Organization, information and communication"
Πλεονεκτήματα: "Make you feel at home with the chilean way of beeing"
Μειονεκτήματα: "The rates"
Πλεονεκτήματα: "The snack was ok."
Μειονεκτήματα: "The flight was delayed for over one hour and a half and nobody could tell us why"
Πλεονεκτήματα: "The people were very kind and very respectful."
Μειονεκτήματα: "Well I think this doesn’t have nothing to do with the airline, I guess... any way the airport is dirty, and very to buy something you got have more money than you think, the salesperson are not friendly. To get to the plane they checked everybody’s luggage again in the crazy way!"
Πλεονεκτήματα: "On board entertainment"
Πλεονεκτήματα: "I LIKE EVERYTHING ON THE FLIGHT"
Μειονεκτήματα: "Retraso en el abordaje y salida De Santiag y retraso en la entrega del equipaje en Lima"
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "Everything was great."
Πλεονεκτήματα: "Good food and drinks"
Μειονεκτήματα: "Leg room was cramped"
Πλεονεκτήματα: "Good seats and service"
Πλεονεκτήματα: "The entertainment system is exceptional. The food, in my opinion, has always been good. I've flown Lan Airlines since before the merger for at least a decade. The crew was efficient, in particular given the size of the flight."
Μειονεκτήματα: "Oddly, the seats were slightly less comfortable on this larger jet than on the LATAM flight from Santiago to Lima which was a smaller jet with one aisle and 3 seats per row."
Πλεονεκτήματα: "The flight was comfortable and enjoyable."
Μειονεκτήματα: "They lost my bags"
Πλεονεκτήματα: "Gate crew was very nice and efficient."
Πλεονεκτήματα: "It was special. Like a special limo"
Μειονεκτήματα: "It actually was all good"
Πλεονεκτήματα: "Great service abd counter check in"
Μειονεκτήματα: "Late departure without giving any reason."
Πλεονεκτήματα: "more space in coach section, between seats"
Μειονεκτήματα: "less space for legs in seats."
Πλεονεκτήματα: "I loved the whole trip"
Μειονεκτήματα: "Everything was great! No complaints!!"
Πλεονεκτήματα: "It was comfy"
Μειονεκτήματα: "When I got to Miami, I wasn't assisted to the next gate"
Πλεονεκτήματα: "Landing was perfect!"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Entertainment didn't work"
Πλεονεκτήματα: "The crew was very friendly and helpful. The flight was smooth and quiet."
Μειονεκτήματα: "The cabin has garbage and it was dirty."
Μειονεκτήματα: "The space"
Μειονεκτήματα: "I'm still in Miami airport having spent the night here. I understand I will need to spend the night tonight in Sdantiago airport prior to going to Córdoba tomorrow. Not one apology from the airline for this debacle. Despicable"
Πλεονεκτήματα: "Kindness of the crew"
Μειονεκτήματα: "Seat space,"
Πλεονεκτήματα: "The manner in which they treated handicapped travelers"
Πλεονεκτήματα: "Good wine. Check-in was fast and easy. Entertainment was great. The plane was brand new and very clean and the tinted windows were super cool."
Μειονεκτήματα: "Sort of unorganized boarding. Needed to offer water more often for such a long flight."
Πλεονεκτήματα: "I have bought a ticket from To Aeroparque Jorge Newvery; and they cancelled the flight and sent me to Ezeiza without prior inform, concent and without any compensation."
Πλεονεκτήματα: "Crew was very nice, and I really appreciate the legroom on LATAM flights!"
Μειονεκτήματα: "The entertainment app would not download, and we were unable to access movies or shows via our iPads and phones so we could not watch anything."
Πλεονεκτήματα: "The attention was good. The air attendants were quite nice. For booking my meals I had a problem with the Call center and they left me waiting for 15 minutes until I had to hang. But then I contacted the Facebook page and I received an immediate response so everything was Ok."
Μειονεκτήματα: "The plane on the first flight was quite old and the entertainment console was obsolete. The plane for the return flight was a new one, vey nice but the seats were hard and very uncomfortable."
Μειονεκτήματα: "Both flights were delayed and there were no meteorological problems, I finally arrived in LAX more than 2.5 hours late"
Πλεονεκτήματα: "clean and new plane"
Μειονεκτήματα: "delayed flight made me lose a day. My luggage got lost"
Πλεονεκτήματα: "I flew business on the new airplane the Dreamliner. The experience was overall good. Very comfy plane. Slept like a baby. The food was the only bad thing I skipped both meals as it tasted like airplane food or frozen food out of a box."
Μειονεκτήματα: "Latam could not link with American Airlines. It was like I had two separate tickets even though they had a code share with AA. I couldn't get a boarding pass across airlines and my seat assignments were a real problem."
Μειονεκτήματα: "Boarding process was a mess. Not a smooth process at all."
Πλεονεκτήματα: "Not much since not only were we screened by the airport authorities but also by Latam. I purchased some water after security but had to leave it since they would not allow it on the plane. Had they let us know about this sooner I could have saved money."
Μειονεκτήματα: "The Latam personnel who searched our bags prior to boarding put on gloves which I though was very good. The bad part was that I saw 2 members of the search party sneeze into the gloves and touch their noses without changing gloves. How disgusting!!! Never Latam again! I would rather pay a few dollars more and not put up with this health violation."
Πλεονεκτήματα: "The steward/ stewardesses always great."
Μειονεκτήματα: "Tasteless food except for the desserts."
Πλεονεκτήματα: "The crew was attentive and friendly. The seat was relatively comfortable. My special meal was good."
Μειονεκτήματα: "I was frustrated with the entertainment system. I watched one film, and that was fine, but immediately after, I could no longer watch anything, even the film I watched previously, and it turned out that something had happened to all of the screens in my central section. Even after rebooting the system, it would not work again."
Μειονεκτήματα: "Plugs to charge devices"
Πλεονεκτήματα: "Staff was great. Good experience for our first overseas flight"
Μειονεκτήματα: "We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service."
Πλεονεκτήματα: "Crew members were all very nice"
Μειονεκτήματα: "Long delays"
Πλεονεκτήματα: "Great crew, excellent legroom, excellent meal, snacks"
Μειονεκτήματα: "Eliminating the 1 hour delay to get to the gate at Logan after landing early."
Πλεονεκτήματα: "Great boarding"
Μειονεκτήματα: "The entertainment is missing"
Μειονεκτήματα: "The flight was 45 minutes late leaving. My connection in Madrid was closing when I arrived. My luggage was not transferred due to this. I almost missed my plane. I am still waiting on my luggage to come to me. I only left Madrid yesterday so hopefully I will get my suitcase today"
Πλεονεκτήματα: "Safe flight"
Μειονεκτήματα: "Just wanted a glass of coca cola."
Πλεονεκτήματα: "Staff were friendly."
Μειονεκτήματα: "Check-in did not include my TSA-Pre or airline frequent flyer membership. Food was stale and inedible."
Μειονεκτήματα: "The entertainment system kept bugging out on me and would not work correctly."
Πλεονεκτήματα: "The boarding agent did not allow my traveling companion on Till the very last moment because of the size of his backpack. He this was our seventh plane ride in two weeks and nobody else has given us a problem.. After 10 days on the Camino DeSantiago the extra stress was not welcome.. Also short trip with the no there for each service was disappointing. Didn’t see a whole lot of the crew. It was if they were taking a break the entire time."
Μειονεκτήματα: "The amount of carry-on and size should not have been an issue with backpacks. They fit perfectly into the overhead compartments. Plus a snack and beverage service would have been nice"
Μειονεκτήματα: "They cancel my flight the day before"
Πλεονεκτήματα: "Definitely the best flight so far."
Πλεονεκτήματα: "it got there"
Μειονεκτήματα: "how it got there"
Μειονεκτήματα: "No free snacks neither a cup of water."
Μειονεκτήματα: "Don’t do it!! Totally disorganized airline with uncomfortable seats."
Πλεονεκτήματα: "Music, maps, news"
Μειονεκτήματα: "All was good."
Μειονεκτήματα: "BA website very confusing and not efficient. There is. No option to book seats online. You. Only had the option to pay extra to book seats online which was crazy since there were many vacant seats on board ... it said you could book your seats for free online24 hours before flight but this options wasn't working ! This should not happen in these times"
Πλεονεκτήματα: "Good and crew were fine"
Μειονεκτήματα: "Seats were too close, not comfortable"
Πλεονεκτήματα: "Me and my husband were upgraded from world traveler plus to business class, which we are thankful for"
Μειονεκτήματα: "We were unable to order special meal online and were told to contact onboard crew for meals. When we contacted them inflight, they said they don’t have meals!!! And we were left to starve the whole night, while food was served for all around us. The really shocking thing is none of the crew had the courtesy to offer some snacks or bread. These especially when we were seated in business class!"
Μειονεκτήματα: "You have to pay to select seats for water and even a basic snack"
Πλεονεκτήματα: "Crew and staff friendly and helpful"
Μειονεκτήματα: "My sear was broken and couldn't recline on a 10 hour trip. They tried to fix it but couldn't.."
Πλεονεκτήματα: "Flight attendants are very helpful. Food options are better than American Airlines."
Μειονεκτήματα: "The seats are narrow, could be wider (please see Cathay Pacific layout - they are the best in the One World Alliance). The amount of storage space at the seat level was limited. Limited lighting available when one wants lights for personal use. Lastly, the person sitting in the window seat has to "step over" the aisle person (is he/she is sleeping) - not a good design."
Μειονεκτήματα: "Didn't know catering was on sale"
Μειονεκτήματα: "No free food. No movie, no usb"
Πλεονεκτήματα: "Great Crew, fast boarding, very accommodating"
Μειονεκτήματα: "No internet on flight"
Πλεονεκτήματα: "great team. good snacks. great room."
Πλεονεκτήματα: "They had a lot of entertainment options"
Μειονεκτήματα: "I was skipped over when they served dinner"
Πλεονεκτήματα: "Reasonable comfort."
Μειονεκτήματα: "Very slow baggage pickup at the airport."
Πλεονεκτήματα: "Flt attendants. Esp the english guy."
Μειονεκτήματα: "Once again just some measly pretzels."
Μειονεκτήματα: "Same as above."
Μειονεκτήματα: "This was a 3.5 hour flight and the only food offered was an egg and onion sandwich. Pathetic."
Μειονεκτήματα: "Two big devaluations to oneworld emeralds: 1) boarding is totally unregulated: they call oneworld emeralds first but everyone just comes stampeding through and they don't check, 2) no free beverages in economy - even for Oneworld emeralds - the highest tier - despite just having had champagne in the first class lounge for being emerald. How does this make sense?"
Μειονεκτήματα: "We were not offered water or snacks unless we wanted to purchase, while the "first class" was given free meals and drinks. I was seated next to the curtain and they continually pushed it in to me as they serviced the plane."
Πλεονεκτήματα: "Service, efficiency, speed, accuracy, attentiveness."
Μειονεκτήματα: "Flight from London to Baltimore attendant stood in the back talking and laughing ignoring my call button. Waited 20 min before someone came so I could get water for my daughter. Flight attendant who responded was very rude."
Μειονεκτήματα: "Older plane, terrible tv compared to other airlines. Food was mediocre"
Μειονεκτήματα: "The only International flight I ever paid extra for one 2nd baggage. That took away my savings on ticket, and never going to fly on British airways as long as they charge for 2nd checked in baggage."
Πλεονεκτήματα: "British Airways certainly has slipped. Very mediocre service."
Μειονεκτήματα: "Didn't tell us if/when we would be eating. I called for a flat attendant twice, with no response. When I pointed this out, she said that she knew they would be coming through the cabin with drinks, so she didn't bother to respond. Just so long as it was easy for her..."
Πλεονεκτήματα: "Very spacious seats Incredible amount of legroom Professional staff/flight crew Quick and easy flight"
Πλεονεκτήματα: "On-time with excellent entertainment system."
Μειονεκτήματα: "No wi-fi."
Μειονεκτήματα: "The flight was delayed over 2 hours after already being there for a 4 hour layover."
Πλεονεκτήματα: "Seats were comfortable for economy. Food was decent. Plenty of wine."
Μειονεκτήματα: "Long walk after departing. Desolate terminal."
Πλεονεκτήματα: "Cabin crew was very good"
Μειονεκτήματα: "Cabin temperature was a little warm."
Πλεονεκτήματα: "Everything was perfect."
Πλεονεκτήματα: "Great flight - on time and right price!"
Μειονεκτήματα: "Air Canada is by far the worst airline ever! Lost our connection flight and arrived super late after being relocated in another flight."
Πλεονεκτήματα: "I liked that there was wifi on board."
Μειονεκτήματα: "We had a 3.5 hour delay. The crew could have offered extras to make up for it."
Πλεονεκτήματα: "The seat cushion had no support. I felt like i was sitting on seat supports"
Μειονεκτήματα: "Thicker seat cushion would be more comfortable."
Πλεονεκτήματα: "I learned not to fly with air Canada again"
Μειονεκτήματα: "Stop lying to passengers Give little care to travelers with infants Telling us that there are so many infants traveling and no bassinet seats are available then find out that air Canada had sold themSellig for $100... Is a decisive act and careless"
Μειονεκτήματα: "They didn't offer any compliment food, no water to wash hands in bathroom (had to ask for sanitizer), staff seemed grumpy"
Μειονεκτήματα: "Screen is slow and outdated. Easy upgrade from one class to another."
Πλεονεκτήματα: "Very nice flight attendants."
Μειονεκτήματα: "Sick people coughing and crying babies. :D"
Πλεονεκτήματα: "The flight was short . Food was pretty good"
Μειονεκτήματα: "That we were waiting to take off and the explanation of the technical delay was not too clear and forthcoming"
Μειονεκτήματα: "Flight was two hours delayed and we missed our connection in Toronto and had to wait another three hours. AC did put us on the next available flight."
Πλεονεκτήματα: "The flight to Santiago was good.. everything flowed well and there were no mess ups from air canada."
Μειονεκτήματα: "on the way home from Santiago to Toronto, Air Canada made an error and did not check my bags al the way through to my final destination and made me go back through security and customs and re check my bags.. making it so I missed my connecting flight home and lost my job! I had to work that day and the mishap completely threw mms schedule off and costed me my job."
Πλεονεκτήματα: "Comfortable seats, friendly crew."
Μειονεκτήματα: "Almost two hours delay each way."
Πλεονεκτήματα: "Friendly and quiet crew! Good, because the only thing I could do on the flight was sleep."
Μειονεκτήματα: "Was not told to download entertainment application until onboard and out of range for the wifi. They also didn't mention having ipads to rent, not sure if they were available."
Μειονεκτήματα: "Checked carry on from Montreal to RDU. Bag was never entered in the system (customer service at Toronto stop could not find record for the claim tag we were given), which caused a problem with customs. Bag did arrive with rest of luggage at destination, however."
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Airplane was old, uncomfortable and no screens"
Μειονεκτήματα: "Worst experience !!!!"
Πλεονεκτήματα: "The crew was so attentive and respecful! Kept pouring wine as we wanted (without saying a qorf or requesting it) this is how business class should be. I love air canada business class. Super hyper recommended. Food was ok, in spite it eas a short flight. Crew was very very nice. ❤️"
Πλεονεκτήματα: "Good normal flight."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Bad food, no entertainment. Uncomfortable plane"
Μειονεκτήματα: "I am still in Toronto, just made it to the hotel. Due to a strike the luggage could not be checked for custums. I won't be able to fly home to Indianapolis till 12:35pm tomorrow"
Πλεονεκτήματα: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Μειονεκτήματα: "Everything was great - more selection on the movies/tv would be a plus"
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "This was a +10 hour trans Atlantic flight. We walked on and immediately noticed there were no TV screens. I expected that the crew would be handing out portable screens instead which would have been ok but pretty inconvenient. This was not the case. We asked the crew and were told that to have entertainment for the flight we would have to download the Air Canada flight into our OWN devices and connect to the airplane wifi. They also explained that you can't download the app while connected to the airplane wifi so anyone who wanted entertainment had to scramble to download the app while we were still on the ground and Use cellular data! at this point 300 people were either panicking because they didn't have a personal device with them, didn't have a charger for their device and so would have power issues or were forced to use up roaming data because they had non Canadian phone plans!!! At the very least staff should have told passengers about this setup while they were waiting at the gate, so that people would have time to download the app with airport wifi! add to all this the fact that the app was extremely low quality and the options for movies/show were disappointingly dated and limited. This was not officially a cheap low cost flight for my family but the service we got certainly would categorize it as such. Very disappointed."
Μειονεκτήματα: "Filthy No entertainment Had to pay for beer and wine"
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Πλεονεκτήματα: "The boarding was smooth. The attendant at the checking was very friendly and courteous, the website information on the luggage weight was incorrectly worded and we had to transfer some of the clothing to a carrying on bag. The wheelchair attendant was very friendly and courteous she made my mother feel relaxed since it was her first time traveling alone as a disabled person."
Μειονεκτήματα: "A snack should have been served. Only juices were served. An announcement should have been made for layover passengers to purchase food at the airport if they are unable to purchase on board with a card."
Πλεονεκτήματα: "Dinner was ok, Breakfast and coffee were horrrible"
Μειονεκτήματα: "Very rude staff, would not do anything I asked and responded with attitude"
Πλεονεκτήματα: "The food was pretty good!"
Μειονεκτήματα: "*The in-flight entertainement required you tonise your own mobile devices, but locks "premium" content (movies) and forces you to install an app to view it - which you can't do once your on the plane and have no wifi. Also, there's no way my iPad would've lasted 7h without a charging port anyways..."
Μειονεκτήματα: "Have no blanket to passenger"
Πλεονεκτήματα: "Entertainment options were excellent, and the screen worked really well."
Μειονεκτήματα: "The crew was somewhat sloppy in their service of meals and drinks."
Μειονεκτήματα: "Long line and few staff at immigration. Need twice number of clerks"
Πλεονεκτήματα: "Flight attendants were attentive and professional. Comfortable flight, given it was 10+ hours long."
Μειονεκτήματα: "I have never flown an airline that served dinners without offering a vegetarian (typically pasta) option as a standard meal. Had no idea that I would need to request this, so I did not have dinner on the flight, as the meals were either chicken or beef. At this point in the 21st century, a meatless diet is a widespread life choice, for either ethical or health reasons. I would really like to see a pasta option as a default. Thanks for taking feedback."
Πλεονεκτήματα: "Very nice crew. Meals came out at great times. Food was good but not great."
Μειονεκτήματα: "Boarding process was a bit slow and started late, making our flight delayed, which made us miss our connecting flight."
Μειονεκτήματα: "This flight and my next connecting one (also Air Canada) were both delayed by 45 minutes each. That's an hour and a half of wasted time. Thankfully, I just assumed there would be a delay so I booked a later connection in advance. The weather was perfect and there was no explanation on either flight as the why we were almost an hour delayed. I'm expected to arrive 2 hours in advance of a flight. Why is it so hard for this airline to be on time?"
Μειονεκτήματα: "Paying for baggage."
Πλεονεκτήματα: "Smooth, great crew"
Μειονεκτήματα: "Nothing, it was great"
Μειονεκτήματα: "more movie and technology availability."
Μειονεκτήματα: "No entertainment for such long flight."
Πλεονεκτήματα: "Excellent crew service."
Μειονεκτήματα: "inadequate leg room in economy"
Πλεονεκτήματα: "Zoned boarding"
Μειονεκτήματα: "Food limited and must be purchased. Entertainment must have downloaded app."
Μειονεκτήματα: "Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?"
Μειονεκτήματα: "If it's the same airline, why not wait for the 16 people that had a delayed connecting flight."
Μειονεκτήματα: "Horrible to say the least"
Πλεονεκτήματα: "The staff was so kind and outgoing! They made sure the flight went smoothly!"
Πλεονεκτήματα: "The in flight entertainment was great!"
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Πλεονεκτήματα: "It was a short flight!!"
Μειονεκτήματα: "The movies had no sound!"
Μειονεκτήματα: "no snacks, no tea"
Πλεονεκτήματα: "comfortable environment and quality service."
Μειονεκτήματα: "My original flight was cancelled due to mechanical problems and then agent got me in a other flight to Newark which was the last one to NY and then there was a delay of at least 1hr to take off. Most likely, I will not travel with air canada again and I'm not recommending to friends since they are always delay with their flights."
Πλεονεκτήματα: "flight was cancelled. huge inconvenience."
Πλεονεκτήματα: "Clean and new airplane"
Μειονεκτήματα: "boarding process missing baggages unfriendly crews"