Μειονεκτήματα: "Not a thing!"
Πλεονεκτήματα: "Fast easy flight"
Μειονεκτήματα: "Appreciate the communication from pilot when on tarmac"
Μειονεκτήματα: "Space on airplanes"
Μειονεκτήματα: "More communication on the flight delay"
Πλεονεκτήματα: "Seats were comfortable."
Μειονεκτήματα: "We didn’t get offered a snack or drink."
Μειονεκτήματα: "3 hours late!!!"
Πλεονεκτήματα: "The crew was amazing and seats were comfortable"
Μειονεκτήματα: "Better food offerings"
Πλεονεκτήματα: "The flight landed early. Check-in staff were great."
Μειονεκτήματα: "Boarding was a debacle. Flight was oversold. Passenger had trouble boarding when their group was called."
Πλεονεκτήματα: "Delta One product is among the best in domestic US."
Μειονεκτήματα: "Let passengers know that Delta One has a special check in area."
Πλεονεκτήματα: "Flight attendants thank SkyMiles members by name at some point during the trip, very friendly."
Μειονεκτήματα: "Wifi was not working"
Πλεονεκτήματα: "Great crew. Seat was not too bad."
Μειονεκτήματα: "Seats did NOT recline, which seems to be a pretty poor planning for a red eye flight."
Πλεονεκτήματα: "I was seated in economy comfort. Compared with Delta's Econoomy Comfort, I felt that the KLM seat had more legroom and greater recline."
Μειονεκτήματα: "The dinner was awful. No choice of meal. Everyone got a small plastic contained filled with macaroni in tomator sauce. Nothing else. Incredibly bad. Breakfast was better. Sausage and eggs, melon, yoghurt. But who is in the mood to eat at 2 am?"
Μειονεκτήματα: "Seats could’ve been assigned ahead of time"
Πλεονεκτήματα: "We had exit row seat, most uncomfortable ever, video devices both broken. Will never sit in exit row again would have been better off in basic economy"
Μειονεκτήματα: "Fix broken seats and tv screens"
Μειονεκτήματα: "All was good"
Πλεονεκτήματα: "Being in First Class"
Μειονεκτήματα: "Heavier food selection would be appreciated."
Μειονεκτήματα: "LATE ARRIVAL from Amsterdam. Missed my connecting flight to Atlanta at 5:30pm. Changed to 6:35pm "departure" Still departed late and arrived in Atlanta at 9:00pm+. I should be home by then."
Μειονεκτήματα: "Food was just a snack"
Μειονεκτήματα: "Baggage was delayed overnight. With modern tracking, should have been notified that the luggage was not loaded on the same flight as me, eliminating my wasting 45 minutes at ATL realizing that my baggage was not coming and then having to queue to notify the airline that it had not come."
Πλεονεκτήματα: "It was a normal flight as well expected."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "I've always wanted to go to all five Manhattan boroughs in one day. Thanks to Delta, that happened."
Μειονεκτήματα: "The plane broke down as we were about to take off. Delta rebooked everyone on to new flights because it was pretty obvious that plane was not going to be fixed in time. The crew did their best given the situation. The situation was absolute bs though - we had to take a cab to JFK for our new flight and do the whole security thing again and all that annoying stuff. Thanks for wasting 8 hours of my life, Delta."
Πλεονεκτήματα: "Got to fly on the a brand new 737-900 and had plenty of room to fit my laptop so I could work. Friendly crew, didn't feel like a farm animal being herded on to a transport to be taken to slaughter like I do on other airlines."
Μειονεκτήματα: "In flight WiFi was inoperable for most of the flight making it hard to work."
Μειονεκτήματα: "Customer service"
Πλεονεκτήματα: "On time with no drama"
Μειονεκτήματα: "The flight was quite smooth."
Πλεονεκτήματα: "Short, straight-forward flight."
Πλεονεκτήματα: "On time flight"
Μειονεκτήματα: "Cramped seating in coach. Think comfort not profit"
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Μειονεκτήματα: "Got stuck for two hours sitting in the plane because the computer systems went down. Worst experience ever with Delta."
Πλεονεκτήματα: "It was on time. Flight crew was courteous. Plenty of room and comfy seats. Good entrainment media"
Μειονεκτήματα: "Wish it would've had more movie options"
Πλεονεκτήματα: "I always feel that the flight attendants on Delta truly care about your flight experience. The smile, the attentiveness, the thoroughness and giving you the attention you desire."
Μειονεκτήματα: "Ran out of bananas before they got to me, no big deal and it looks like Delta is getting healthier options every year."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "The cost of the ticket"
Μειονεκτήματα: "Flight left late and missed connecting flight in Atlanta. It's 9:30 pm and I'm still stuck in Atlanta airport."
Πλεονεκτήματα: "Good do to Delta Staff"
Πλεονεκτήματα: "Great flight attendant!"
Μειονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "This was a first! The flight attendant (sorry I didn't catch his name) was very attentive and assisted us in first class as needed. He actually addressed us by our name and that made me feel like I was not just a passenger!"
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Πλεονεκτήματα: "The service was fine. I slept the entire flight."
Μειονεκτήματα: "I was not impress with the breakfast since I do not eat yogurt. It is a good thing i am not a breafast eater normally because I would have been hungry."
Πλεονεκτήματα: "absolutely nothing"
Μειονεκτήματα: "no food while waiting flight cancelled and no vendors open in the airport, stood in line for 4 hours only to be told no flights available, wasn't asked if they could feed me, put me up in a hotel, absolutely no compensation for me not being able to see my son graduate in the Air Force."
Μειονεκτήματα: "Air conditioner was not working properly and we were delayed over 3 hours waiting on the plane at the gate and tarmac. Then they had to de-ice the plane which added more delay. Lost too much time that could have been spent in sunny, warm Hawaii."
Πλεονεκτήματα: "On time departure and arrival."
Μειονεκτήματα: "Cramped! Cabin crew not particularly friendly."
Πλεονεκτήματα: "Bags arrived on the belt quickly"
Μειονεκτήματα: "Why is there not saying precheck to use after you've been funneled through customs? ATL is advanced enough to have kiosk for arrival, even for those confused and not with global entry, but then forces you to wait in security line instead of the typically faster tea precheck line. Every minute I'm in line, I'm not spending money"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Μειονεκτήματα: "Short and sweet"
Μειονεκτήματα: "Delay in take off 45 min!!!!"
Πλεονεκτήματα: "Cops is always a good reason to flight"
Μειονεκτήματα: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
Πλεονεκτήματα: "The crew was terrific."
Μειονεκτήματα: "Seat angle adjustment was not the most comfortable for sleeping."
Μειονεκτήματα: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."
Πλεονεκτήματα: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Μειονεκτήματα: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Πλεονεκτήματα: "The crew was amazing and extremely helpful!"
Μειονεκτήματα: "The food could have been better"
Πλεονεκτήματα: "The crew was very helpful in all respects."
Μειονεκτήματα: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."
Πλεονεκτήματα: "Crew great."
Μειονεκτήματα: "There was no entertainment available."
Πλεονεκτήματα: "Friendly attendants, entertainment variety"
Μειονεκτήματα: "Comfort, food could have been better."
Πλεονεκτήματα: "Left on time. No turbulence."
Μειονεκτήματα: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
Πλεονεκτήματα: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Μειονεκτήματα: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
Μειονεκτήματα: "Boarding at CDG was awfully slow"
Πλεονεκτήματα: "Air France personnel is always really helpful"
Μειονεκτήματα: "Food and comfort in short haul are not the best - but the flight is short..."
Πλεονεκτήματα: "Crew members"
Μειονεκτήματα: "Up to 1 hour late and they leaved my baggage in Paris"
Μειονεκτήματα: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Πλεονεκτήματα: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
Μειονεκτήματα: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Πλεονεκτήματα: "Service and crew are great"
Πλεονεκτήματα: "My seat"
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Πλεονεκτήματα: "Modern aircraft with power, big screens etc"
Μειονεκτήματα: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
Πλεονεκτήματα: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Μειονεκτήματα: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Μειονεκτήματα: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Πλεονεκτήματα: "Crew was very nice and the plane was clean and comfortable"
Μειονεκτήματα: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
Μειονεκτήματα: "The flight was late, real late."
Πλεονεκτήματα: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Μειονεκτήματα: "See above and the food was disgusting"
Μειονεκτήματα: "The room between seats is unbearable."
Πλεονεκτήματα: "The cheese and the bread"
Μειονεκτήματα: "The unprofessional staff during boarding and food serving"
Πλεονεκτήματα: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Μειονεκτήματα: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Πλεονεκτήματα: "The hostesses were very kind and nice"
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "Food was AWFUL! Better to serve nothing"
Πλεονεκτήματα: "Short, lots of leg space"
Μειονεκτήματα: "only there were del;ay at JFK"
Πλεονεκτήματα: "Good on a short flight"
Μειονεκτήματα: "Paying for carry on due to weight limit. First time this ever happened!"
Πλεονεκτήματα: "Airplane staff were good"
Πλεονεκτήματα: "Efficient check-in."
Μειονεκτήματα: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Μειονεκτήματα: "bad smell around my seat"
Πλεονεκτήματα: "Other crew members were very polite to us, in particular a younger tall woman."
Μειονεκτήματα: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
Πλεονεκτήματα: "Panamá airport is a disaster, unorganized and dirty"
Μειονεκτήματα: "Panamá airport"
Πλεονεκτήματα: "It was as expected."
Μειονεκτήματα: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."
Μειονεκτήματα: "The experience was excellent."
Μειονεκτήματα: "Would have been better if the flight attendant didn’t drop another passengers drink on me. They gave me nothing for being sorry."
Πλεονεκτήματα: "Flight was short."
Μειονεκτήματα: "Everything else"
Πλεονεκτήματα: "Crew was nice. Had no problems with my carry on."
Μειονεκτήματα: "Paying for an assigned seat is ridiculous so my friend and I didn’t sit next to each other."
Πλεονεκτήματα: "Good crew"
Μειονεκτήματα: "The boarding process was terrible. The boarding time changed every 5 minutes"
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Μειονεκτήματα: "More beverages"
Πλεονεκτήματα: "Really good crew."
Μειονεκτήματα: "Not much. Great flight all around."
Πλεονεκτήματα: "Friendly and attentive. Communicated well throughout the flight."
Μειονεκτήματα: "Just uncomfortable on the tiny planes."
Μειονεκτήματα: "Poor comfort"
Πλεονεκτήματα: "No issues - which is what I expect"
Μειονεκτήματα: "USB chargers on seats"
Πλεονεκτήματα: "Amazing crew"
Πλεονεκτήματα: "Wi-Fi and USB ports worked great. Seat was comfortable after 11 upgrade. On time"
Μειονεκτήματα: "Having to pay extra for a exit row seat"
Πλεονεκτήματα: "Never even made it on this flight because the first flight was ruined and delayed severely"
Μειονεκτήματα: "The fact that my travel plans were entirely derailed and I had to book with another airline"
Πλεονεκτήματα: "On time . No significant delays cost of ticket low."
Μειονεκτήματα: "Tiny plane with small seats never that comfortable."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "Room between rows Entertainment from St Louis to Phoenix"
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "Plenty of entertainment."
Μειονεκτήματα: "It’s just a long flight there’s no way to change that."
Μειονεκτήματα: "No entertainment, nor food"
Μειονεκτήματα: "Flight had a 4 hour delay - and an additional 2 hours on the landed plane before we were able to get off = massive 6 hour delay. Not cool!"
Μειονεκτήματα: "Crew told us bulshit story about strong winds, even though flight times were normal. Diverted the flight to DFW, where we stayed for almost 2 hours fo refueling."
Μειονεκτήματα: "The flight was delayed by an hour because one flight attended didn’t come to work on time"
Μειονεκτήματα: "there was screens but no movies or anything"
Πλεονεκτήματα: "Easy and smooth flight."
Πλεονεκτήματα: "In seat entertainment"
Μειονεκτήματα: "Not enough food options for purchase."
Πλεονεκτήματα: "Smooth flight, pilots were friendly. It was a nice flight"
Μειονεκτήματα: "no charging station"
Μειονεκτήματα: "a little loud in the cabin."
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Μειονεκτήματα: "Seating ---- to tight"
Μειονεκτήματα: "We didnt managed to get on that flight due to the delay from precious flight from philadelphia"
Πλεονεκτήματα: "We were seated in economy but we had a pretty good flight. The only rough part was the fact that it was 10 hours of sitting, and that was due to the destination not AA's service. As someone who is used to United and Delta for flying, I felt that the service offered kinda rocked."
Μειονεκτήματα: "Seating. Plus our previous flights on American were horrible. Too many delays to note. (Late plane, mechanical issues, boarded anyway, sat on plane 2 hours, sent to a new gate, delayed, boarded, sat on new plane 2hrs waiting for food truck (chips), etc. Trip from hell"
Πλεονεκτήματα: "All good, excellent crew and on time."
Μειονεκτήματα: "The food, of coarse!"
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Πλεονεκτήματα: "we left on time and landed early. staff was friendly and kind."
Πλεονεκτήματα: "The crew was great and getting 2 meals was very nice."
Μειονεκτήματα: "My headphone jack kept malfunctioning (loud popping noises in my earbuds) while watching the movie and all the reading lights came on and stayed on the majority of the flight so sleeping was difficult."
Μειονεκτήματα: "they were keeping delay, delay, and delay when I was on the aircraft. My flight was from BOS to PHL on June 13,2017 was delayed and cancel then they pushed me back. They pushed my flight back on the next morning and without any apologize or responsibilities for me and I have been sleeping in the AIRPORT all night! never go to this airline again! bad and worst airlines ever!!!"
Πλεονεκτήματα: "When we arrived, we found the plane was changed, and our seats were in the middle, and separated. We had paid extra to have window seats.. After speaking to one of the gate attendant ( Arturo ), he went out of his way to accommodate us, and we ended up with great seats. Friendly and accommodating crew! ."
Μειονεκτήματα: "The space between seats are too small, and the seats do not recline enough (very uncomfortable)"
Πλεονεκτήματα: "Food was tasty. The attendants left me sleeping but were helpful with bringing me food and drinks after I woke up Great aircraft B777"
Πλεονεκτήματα: "Seats, food was okay, personal tv was very nice and complementary wine was a plus!"
Μειονεκτήματα: "Food could be improved. Sleep masks would be awesome as well."
Πλεονεκτήματα: "American airline flight to Paris was great"
Πλεονεκτήματα: "Bought a ticket from Alaska Air, but got farmed out to American, If I wanted to fly in American, I would have bought a ticket from them. This also made checking in a lot more confusing..."
Πλεονεκτήματα: "The plane was late and we could not catch our other flight connection so we had to wait 2 1/2 hours from the one"
Μειονεκτήματα: "Staff was not friendly at all"
Πλεονεκτήματα: "I got to my flight with ease, my flight was on time and the pilot did an excellent job of taking off and a picture perfect landing . The attendants were quick to respond to my needs, ( I needed some trash thrown away and I had a request for coffee)"
Μειονεκτήματα: "More space in coach. If there was a larger person next to me it would have been a different review"
Πλεονεκτήματα: "The boarding agent in Jacksonville, FL was a spirited, beautiful woman. She had everyone in the terminal cheer all the soldiers on our flight. And was very helpful to me getting a seat closer to the door as I was having horrible spasms in my back. She is what AMERICAN Airlines should be to all customers. Gate B47 on 9/30."
Πλεονεκτήματα: "Everyone very nice"
Μειονεκτήματα: "All good not dislikes"
Μειονεκτήματα: "Air Canada is by far the worst airline ever! Lost our connection flight and arrived super late after being relocated in another flight."
Πλεονεκτήματα: "I liked that there was wifi on board."
Μειονεκτήματα: "We had a 3.5 hour delay. The crew could have offered extras to make up for it."
Πλεονεκτήματα: "The seat cushion had no support. I felt like i was sitting on seat supports"
Μειονεκτήματα: "Thicker seat cushion would be more comfortable."
Πλεονεκτήματα: "I learned not to fly with air Canada again"
Μειονεκτήματα: "Stop lying to passengers Give little care to travelers with infants Telling us that there are so many infants traveling and no bassinet seats are available then find out that air Canada had sold themSellig for $100... Is a decisive act and careless"
Μειονεκτήματα: "They didn't offer any compliment food, no water to wash hands in bathroom (had to ask for sanitizer), staff seemed grumpy"
Μειονεκτήματα: "Screen is slow and outdated. Easy upgrade from one class to another."
Πλεονεκτήματα: "Very nice flight attendants."
Μειονεκτήματα: "Sick people coughing and crying babies. :D"
Πλεονεκτήματα: "The flight was short . Food was pretty good"
Μειονεκτήματα: "That we were waiting to take off and the explanation of the technical delay was not too clear and forthcoming"
Μειονεκτήματα: "Flight was two hours delayed and we missed our connection in Toronto and had to wait another three hours. AC did put us on the next available flight."
Πλεονεκτήματα: "The flight to Santiago was good.. everything flowed well and there were no mess ups from air canada."
Μειονεκτήματα: "on the way home from Santiago to Toronto, Air Canada made an error and did not check my bags al the way through to my final destination and made me go back through security and customs and re check my bags.. making it so I missed my connecting flight home and lost my job! I had to work that day and the mishap completely threw mms schedule off and costed me my job."
Πλεονεκτήματα: "Comfortable seats, friendly crew."
Μειονεκτήματα: "Almost two hours delay each way."
Πλεονεκτήματα: "Friendly and quiet crew! Good, because the only thing I could do on the flight was sleep."
Μειονεκτήματα: "Was not told to download entertainment application until onboard and out of range for the wifi. They also didn't mention having ipads to rent, not sure if they were available."
Μειονεκτήματα: "Checked carry on from Montreal to RDU. Bag was never entered in the system (customer service at Toronto stop could not find record for the claim tag we were given), which caused a problem with customs. Bag did arrive with rest of luggage at destination, however."
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Airplane was old, uncomfortable and no screens"
Μειονεκτήματα: "Worst experience !!!!"
Πλεονεκτήματα: "The crew was so attentive and respecful! Kept pouring wine as we wanted (without saying a qorf or requesting it) this is how business class should be. I love air canada business class. Super hyper recommended. Food was ok, in spite it eas a short flight. Crew was very very nice. ❤️"
Πλεονεκτήματα: "Good normal flight."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Bad food, no entertainment. Uncomfortable plane"
Μειονεκτήματα: "I am still in Toronto, just made it to the hotel. Due to a strike the luggage could not be checked for custums. I won't be able to fly home to Indianapolis till 12:35pm tomorrow"
Πλεονεκτήματα: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Μειονεκτήματα: "Everything was great - more selection on the movies/tv would be a plus"
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "This was a +10 hour trans Atlantic flight. We walked on and immediately noticed there were no TV screens. I expected that the crew would be handing out portable screens instead which would have been ok but pretty inconvenient. This was not the case. We asked the crew and were told that to have entertainment for the flight we would have to download the Air Canada flight into our OWN devices and connect to the airplane wifi. They also explained that you can't download the app while connected to the airplane wifi so anyone who wanted entertainment had to scramble to download the app while we were still on the ground and Use cellular data! at this point 300 people were either panicking because they didn't have a personal device with them, didn't have a charger for their device and so would have power issues or were forced to use up roaming data because they had non Canadian phone plans!!! At the very least staff should have told passengers about this setup while they were waiting at the gate, so that people would have time to download the app with airport wifi! add to all this the fact that the app was extremely low quality and the options for movies/show were disappointingly dated and limited. This was not officially a cheap low cost flight for my family but the service we got certainly would categorize it as such. Very disappointed."
Μειονεκτήματα: "Filthy No entertainment Had to pay for beer and wine"
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Πλεονεκτήματα: "The boarding was smooth. The attendant at the checking was very friendly and courteous, the website information on the luggage weight was incorrectly worded and we had to transfer some of the clothing to a carrying on bag. The wheelchair attendant was very friendly and courteous she made my mother feel relaxed since it was her first time traveling alone as a disabled person."
Μειονεκτήματα: "A snack should have been served. Only juices were served. An announcement should have been made for layover passengers to purchase food at the airport if they are unable to purchase on board with a card."
Πλεονεκτήματα: "Dinner was ok, Breakfast and coffee were horrrible"
Μειονεκτήματα: "Very rude staff, would not do anything I asked and responded with attitude"
Πλεονεκτήματα: "The food was pretty good!"
Μειονεκτήματα: "*The in-flight entertainement required you tonise your own mobile devices, but locks "premium" content (movies) and forces you to install an app to view it - which you can't do once your on the plane and have no wifi. Also, there's no way my iPad would've lasted 7h without a charging port anyways..."
Μειονεκτήματα: "Have no blanket to passenger"
Πλεονεκτήματα: "Entertainment options were excellent, and the screen worked really well."
Μειονεκτήματα: "The crew was somewhat sloppy in their service of meals and drinks."
Μειονεκτήματα: "Long line and few staff at immigration. Need twice number of clerks"
Πλεονεκτήματα: "Flight attendants were attentive and professional. Comfortable flight, given it was 10+ hours long."
Μειονεκτήματα: "I have never flown an airline that served dinners without offering a vegetarian (typically pasta) option as a standard meal. Had no idea that I would need to request this, so I did not have dinner on the flight, as the meals were either chicken or beef. At this point in the 21st century, a meatless diet is a widespread life choice, for either ethical or health reasons. I would really like to see a pasta option as a default. Thanks for taking feedback."
Πλεονεκτήματα: "Very nice crew. Meals came out at great times. Food was good but not great."
Μειονεκτήματα: "Boarding process was a bit slow and started late, making our flight delayed, which made us miss our connecting flight."
Μειονεκτήματα: "This flight and my next connecting one (also Air Canada) were both delayed by 45 minutes each. That's an hour and a half of wasted time. Thankfully, I just assumed there would be a delay so I booked a later connection in advance. The weather was perfect and there was no explanation on either flight as the why we were almost an hour delayed. I'm expected to arrive 2 hours in advance of a flight. Why is it so hard for this airline to be on time?"
Μειονεκτήματα: "Paying for baggage."
Πλεονεκτήματα: "Smooth, great crew"
Μειονεκτήματα: "Nothing, it was great"
Μειονεκτήματα: "more movie and technology availability."
Μειονεκτήματα: "No entertainment for such long flight."
Πλεονεκτήματα: "Excellent crew service."
Μειονεκτήματα: "inadequate leg room in economy"
Πλεονεκτήματα: "Zoned boarding"
Μειονεκτήματα: "Food limited and must be purchased. Entertainment must have downloaded app."
Μειονεκτήματα: "Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?"
Μειονεκτήματα: "If it's the same airline, why not wait for the 16 people that had a delayed connecting flight."
Μειονεκτήματα: "Horrible to say the least"
Πλεονεκτήματα: "The staff was so kind and outgoing! They made sure the flight went smoothly!"
Πλεονεκτήματα: "The in flight entertainment was great!"
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Πλεονεκτήματα: "It was a short flight!!"
Μειονεκτήματα: "The movies had no sound!"
Μειονεκτήματα: "no snacks, no tea"
Πλεονεκτήματα: "comfortable environment and quality service."
Μειονεκτήματα: "My original flight was cancelled due to mechanical problems and then agent got me in a other flight to Newark which was the last one to NY and then there was a delay of at least 1hr to take off. Most likely, I will not travel with air canada again and I'm not recommending to friends since they are always delay with their flights."
Πλεονεκτήματα: "flight was cancelled. huge inconvenience."
Πλεονεκτήματα: "Clean and new airplane"
Μειονεκτήματα: "boarding process missing baggages unfriendly crews"
Πλεονεκτήματα: "The onboard store."
Μειονεκτήματα: "USB ports. They were off."
Μειονεκτήματα: "Great flight !!!"
Μειονεκτήματα: "That they would not cancel the flight two days prior"
Μειονεκτήματα: "My checked bag did not make it to London, and it’s really affected my short stay which requires a lot of traveling around England."
Πλεονεκτήματα: "The plane was nice."
Μειονεκτήματα: "The crew was kind of slack. They didn't have aqua con gas. The toilets were not kept clean."
Μειονεκτήματα: "Missed my transfer in London because the plane took too long to unboard and I was unable to make it to the gates of my next flight in time, despite there being over an hour connection time. The flight came in slightly late and passports were re-inspected upon unboarding which wasted a lot of time, and Heathrow is a nightmare of an airport on a good day, which made it very difficult to get where I needed to go."
Πλεονεκτήματα: "We landed a bit early"
Μειονεκτήματα: "We didn't get the seats that we paid for. And all we could get was the last row."
Πλεονεκτήματα: "Nothing. Iberia wouldn’t let me on the plane."
Μειονεκτήματα: "Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket."
Μειονεκτήματα: "Infotainment system"
Πλεονεκτήματα: "Food was pretty good."
Μειονεκτήματα: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Πλεονεκτήματα: "Very attentive crew"
Μειονεκτήματα: "No complaints"
Μειονεκτήματα: "Delayed flight from Milan to Barcelona caused us to miss the connecting flight and we were stuck in Spain for the night. Will not get back to US for another 2 days."
Πλεονεκτήματα: "It was a very busy due to the fact that we,left 40imutes late and Iberia was also late when we left Madrid but they took care of me to make sure I did not miss the connecting flight"
Μειονεκτήματα: "The food could be better"
Μειονεκτήματα: "We we’re delayed 3 1/2 hours causing us to miss our flight to San Sebastian. That, in turn, caused us to miss our check in for our hotel that we had already paid for so we ended up spending $300 on nothing."
Μειονεκτήματα: "Lost bags, dirty plane, seats switched from together with my wife on our honeymoon to seperate."
Μειονεκτήματα: "Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "The small space between seats"
Μειονεκτήματα: "We never made it to this part of our flight because our Budapest to Madrid flight was canceled due to faulty AC system. We were boarded In Budapest and about two hours later they made as deplane after sitting in the hot plane for two hours. It was around 10 PM and no food was available at the airport, so I could not feed my four-year-old son ."
Πλεονεκτήματα: "Flight time"
Μειονεκτήματα: "That I fly in Tourist"
Πλεονεκτήματα: "The business class seat was extremely comfortable."
Μειονεκτήματα: "The touch-screen was very difficult to navigate. It didn't respond very well when touched."
Πλεονεκτήματα: "More space since there wasn't people"
Μειονεκτήματα: "Paying for food"
Πλεονεκτήματα: "Plenty of space for a long flight, left and landed on time. Overall very pleased"
Μειονεκτήματα: "Only complaint is that there was not dairy-free friendly food option for either meal. I figured this would happen so I brought my own food and was glad I did"
Πλεονεκτήματα: "Landed in foggy night. Crew fantastic. On time. Cabin clean"
Πλεονεκτήματα: "Everyone is doing his job correctly and nicely. Nothing special to add"
Πλεονεκτήματα: "Service, food, plane cleanliness and quality of entertainment."
Πλεονεκτήματα: "Seats in the first flight were very tight"
Μειονεκτήματα: "No space for the legs!"
Πλεονεκτήματα: "Exit row seating has plenty of room"
Μειονεκτήματα: "The cabin temperature was unbelievably low, everyone was complaining about how cold it was, rubbing and blowing on our hands. The woman next to me was concerned about being made sick because of prolonged exposure to cold. Then they forced us to buy blankets for 25 euro. Unless I hear that this flight was unique I won’t ever fly level again no matter how discounted the airfare"
Πλεονεκτήματα: "Flight amenities were great! When I discovered my passport was missing at my connection in London, John, the rep made calls to track it down where I left it in the tub at the security check point! He then walked with me to get it and then to re-book my flight since I had missed my scheduled flight......and there was no charge for the new flight! Unheard of in this day and age."
Πλεονεκτήματα: "Our flight to Bologna via Madrid on Iberia Airlines was wonderful from take off to landing! Friendly, courteous staff. Good food and entertainment."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "No service on board. Not even water was offered."
Πλεονεκτήματα: "Almost nothing!!"
Μειονεκτήματα: "Worst flight I've had ever. Plane was badly maintained. No soap in toilet and faucet did not work. Seats were extremely uncomfortable and absolutely no leg room (I'm not tall, only 5'10") The steward and stewardess talked with each other the entire time very loudly. The entire plane could hear. They laughed and giggled. Several people asked them to stop so people could sleep. It's a job not a date!"
Πλεονεκτήματα: "Very nice flight"
Μειονεκτήματα: "Salad and dressing was frozen"
Πλεονεκτήματα: "On time to madrid... late to Alicante"
Μειονεκτήματα: "Personal video screen froze and didnt work...chicken meal was too salty. Britisk airways cancelled our return transatlantic flight LGW to JFK and the Iberia (one world) representative Alicante airport could not help us getting on another flight we now are landing in LGW and have to transfer to LHR at iour own expense and are getting to J FK almost 4 hour later than scheduled...spenrt over 40 minutes on phone with British airways at international cell phone rates which also cost us a fortune"
Μειονεκτήματα: "Flt attendants unnecessarily bossy."
Πλεονεκτήματα: "Extremely punctual Friendly staff Comfortable seat design Outstanding entertainment options"
Μειονεκτήματα: "Felt like a sardine in a can."
Πλεονεκτήματα: "Lots of leg room, comfortable and very nice staff."
Μειονεκτήματα: "See Above. There was a 2.5 hour delay. I was worried I would not make my flight to Vigo, but I did"
Πλεονεκτήματα: "They solve the flight connection issue and move us to a direct flight."
Πλεονεκτήματα: "I liked the cabin crew, Iberia has the most beautiful bears on board! So handsome guys on beard!!!!!!!"
Μειονεκτήματα: "food not bad but could be better"
Πλεονεκτήματα: "On-time with excellent service. Clean."
Μειονεκτήματα: "No issues."
Πλεονεκτήματα: "Crew was courteous and friendly. They provide great customer service."
Μειονεκτήματα: "Food choices limited. Entertainment limited. Seats are very tight. Not very comfortable."
Πλεονεκτήματα: "Nothing about my flight was pleasant because of the inconvinience the've put us through"
Μειονεκτήματα: "The people from Iberia told us to pay what we had to pay and that they'll give us our money back when we return. They payed me only for the taxi but for anything else. I lost more money than I was expecting and the people returnung the miney back to its clients were so disrespectful I really donmt want to use Iberia again."
Πλεονεκτήματα: "The crew was fabulous! And the ride was on time and had plenty of entertainment."
Μειονεκτήματα: "My only complaint is that the seats were very tight in the economy class. We were packed like cattle. I know these were the "cheap" seats but for almost $1500 I would hope for a bit more comfort."
Πλεονεκτήματα: "The team in both Rome and Madrid to went above and beyond. They were polite and empathetic to our situation, which was not Iberias fault. And they went out of their way to get us home on time. They always stayed positive. My family of 6 really appreciated. They have earned our loyalty."
Πλεονεκτήματα: "The organization, the food, the beverages the stewardesses all were pretty bad, even the flight was late the boarding process was bad, I would not use them again."
Πλεονεκτήματα: "Everything. I made a mistake in thinking sandwich was for free and flight attendant did not hesitate to take it back without charging me for it"