Μειονεκτήματα: "Snack and some complimentary wifi or entertainment"
Πλεονεκτήματα: "Not a lot."
Μειονεκτήματα: "Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund."
Μειονεκτήματα: "A better breakfast..."
Πλεονεκτήματα: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."
Πλεονεκτήματα: "The crew was amazing. The food was good"
Πλεονεκτήματα: "It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly"
Μειονεκτήματα: "Only the other trip by air with Finair"
Μειονεκτήματα: "Things were very scratched"
Πλεονεκτήματα: "The crew was great!"
Μειονεκτήματα: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."
Πλεονεκτήματα: "Leg room, friendly crew, good choices for entertainment, nice blankets!"
Μειονεκτήματα: "The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding"
Πλεονεκτήματα: "Nice crew."
Μειονεκτήματα: "Check in was extremely slow and we almost missed our flight. No explanation given and didn’t make sense because there wasn’t a long line. Then one piece of luggage did not make it onto our flight."
Πλεονεκτήματα: "Food and entertainment is good"
Μειονεκτήματα: "They had hidden checked bag fees. Their website says flights from the US get a free checked bag. The checkout charged me $60 to check a bag, when I looked on my reservation it says it’s $55 and when I called customer service they said they charge $100 to check 1 bag less than 20kg for an international flight"
Πλεονεκτήματα: "calming environment, finnish style"
Μειονεκτήματα: "on the flight to new york i got a game sandwich. i like that. brining finnish culture to us. but on the way from new york to helsinki i got a boring bagel."
Πλεονεκτήματα: "The friendly crew, and quiet cabin"
Μειονεκτήματα: "The food was too Finnish."
Πλεονεκτήματα: "UNCOMFORTABLE BED AND SERVICE"
Μειονεκτήματα: "BED, DRINKS"
Μειονεκτήματα: "They have no charging points for the phone"
Πλεονεκτήματα: "It was comfortable and smooth."
Μειονεκτήματα: "It was all good."
Πλεονεκτήματα: "If you picked the wrong line then check in took 40 minutes, arrive early!"
Πλεονεκτήματα: "No food or entertainment"
Μειονεκτήματα: "Lack of snacks"
Πλεονεκτήματα: "The food was surprisingly pretty good"
Μειονεκτήματα: "It was an old plane (A330-300). The seats are not very comfy, not much leg-room, and not very stable (i.e., when others are getting up in front or behind you)"
Πλεονεκτήματα: "It was very quick"
Πλεονεκτήματα: "No frills but efficient"
Μειονεκτήματα: "Food choice limited"
Πλεονεκτήματα: "Crew service is excellent"
Μειονεκτήματα: "Sitting in the cramped economy seats was a 9 hour torture"
Πλεονεκτήματα: "Clean, well-designed, individual screens with numerous good movie choices. They came through on our special meals, friendly flight attendants. Also loved Helsinki airport. Not crowded, nice staff. Good food choices. Even passport control was friendly and there was no line."
Μειονεκτήματα: "Connecting through Helsinki added hours to our travel time, but after flying American nonstop JFK to Paris on way over, may be worth it. American flight didn't even have individuals screens and blankets left fuzz all over my clothing."
Μειονεκτήματα: "A very very small plane. Cold staff"
Πλεονεκτήματα: "Slow boarding no order. Plus delayed flight for no reason"
Πλεονεκτήματα: "Great service, great food, and comfortable seats."
Μειονεκτήματα: "Plane too old for such a long flight"
Μειονεκτήματα: "Not enough leg room."
Πλεονεκτήματα: "never happened"
Πλεονεκτήματα: "crew, food"
Μειονεκτήματα: "Sat in row 53 of 55 rows, should have boarded in sections instead of everyone all at once. Could not sleep due to passenger behind kept jostling my backrest."
Μειονεκτήματα: "It was n't their fault but My wife's passport expired in 91 days from beginning travel so they wouldn't let us on the plane to Italy."
Πλεονεκτήματα: "Everything about this flight was enjoyable. The Finnair crew took all of the potential pain out of an intercontinental flight. We will definitely be flying with them again."
Πλεονεκτήματα: "I liked everything about my experience on four Iberia flights. The boarding was fair by groups and they didn't allow people cutting the lines. The planes were new. The food served was very good and had a great variety of tastes to please different cultures. The entertainment system on my seat was awesome!! Customizable music playlist that was All genres of music. The navigational pages were fun and interesting and the movies were current."
Πλεονεκτήματα: "We ended up being on a BA flight which was fine. Ok service, check in from London much better than USA. In flight entertainment good."
Μειονεκτήματα: "Nonchalant crew on the way back, I asked if they had any snacks half way into the flight as I didn't eat dinner, I went to the galley and the head of customer service heard my request, looked at me and just carried on reading his paper leaving a flight attendant to offer me a small bag of pretzels , which she had to search for. Very poor"
Μειονεκτήματα: "I paid for an upgraded seat and after boarding other passengers were being moved to the same area that I had paid for an upgraded seat FOR FREE!"
Πλεονεκτήματα: "Staff as always is polite"
Μειονεκτήματα: "The man sitting next to me required two seats. The arm rested had to be lifted to my seat to accommodate him. I complained but the flight was full and my seat could not be changed. I was told that British Air policy was not to require extraordinary over weight people to buy two seats. No, instead the person next to that overweight person has to suffer. A very stupid and unfair policy. As a result I will never book Finnair or British Air again if I can avoid it."
Πλεονεκτήματα: "The crew was incredibly helpful and accommodating when we discovered that I was not registered for a vegetarian meal. Bebe crew make sure that was taken care of and we're very very friendly in the process"
Πλεονεκτήματα: "The crew was attentive, the plane left on time, we arrived very early at our destination."
Μειονεκτήματα: "The people working at the American Airline counters at the Philly International Airport are very unhelpful and rude. When the check-in kiosk said to get assistance from a rep, the reps told me they could not move from behind their counters. The TSA people people were worse. They treat passengers as if they are dogs, never saying please or thank you, but giving commands in condescending tones to people."
Πλεονεκτήματα: "Good airplane, big and clean. Very punctual ."
Μειονεκτήματα: "Not food just a very small drink"
Μειονεκτήματα: "Seats given away that we selected six months ago even though we checked in days early. Four family members all over plane."
Πλεονεκτήματα: "Overall a great flight."
Μειονεκτήματα: "Breakfast not their best meal. No tea or coffee served, very disappointing."
Πλεονεκτήματα: "Very relaxing, enjoyable flight. Entertainment was great with many different options to choose from (music, tv, movie, games). The plane was not full and I had the entire row to myself, making the flight that much more comfortable. Awesome crew that was attentive and friendly. Probably one of the best flights I've ever been on. Thanks!"
Πλεονεκτήματα: "For once the seats have enough space. Airlines think we are cattle and that they can pack as much as possible every airplane. For once I was glad to have a confortable experience."
Πλεονεκτήματα: "Flight operated by BA; food was excellent, wine was free, crew were friendly."
Μειονεκτήματα: "Legroom so cramped its dangerous; worse than on my CRJ connecting flight."
Πλεονεκτήματα: "The flight left on time, boarding was a breeze, the food was the only good food I've had while flying ever, seating was better than I was expecting, the movie selection was vast and up to date, and we made phenomenal timing in getting to our destination"
Μειονεκτήματα: "Checking in online was difficult - it couldn't find my booking. I was panicking three hours before I was scheduled to depart! I was instructed to go check in at the desk by the service rep on the phone, which was straightforward process, but I was half-expecting being told that my booking had been cancelled"
Πλεονεκτήματα: "Brilliant direct flight"
Μειονεκτήματα: "The cost could be a lot cheaper"
Πλεονεκτήματα: "The plane left an hour late .... but ... in the middle of a snow storm which in normal situations would have lead to the cancellation of the flight. So ... something which normally would be a major negative view is now actually a positive comment."
Μειονεκτήματα: "The movies shown were not great and there were no TV screens in the headrests. Also, you have to pay for soda. Only coffee, tea, and blueberry juice is complementary. Our bags were also lost on this flight, or never made the connection from our previous flight."
Πλεονεκτήματα: "Amazing crew, fast boarding."
Μειονεκτήματα: "Uninspired food. I was served the same meals 30 years ago."
Μειονεκτήματα: "Helpful flight attendant, kind check in attendant"
Πλεονεκτήματα: "Jet was a CRJ900 and was very comfortable. Had to check baggage before entering plane but worked out well and helped with the boarding."
Μειονεκτήματα: "Noise in aircraft. Transit time between flights was too short."
Μειονεκτήματα: "The flight was cancelled without explanation"
Μειονεκτήματα: "Landing was hard but that is always the case."
Πλεονεκτήματα: "The airplane was modern and well kept. The crew were attentive and kind."
Μειονεκτήματα: "Nothing - our flight out was great!"
Πλεονεκτήματα: "Major delay that caused me to miss a connecting flight. Food was also very mediocre (beef with chocolate sauce???) and many people in my flight were forced to check regulation carry ons for exorbitant fees. I would expect this kind of thing from a budget airline like Ryanair or something, but thought SAS could do better."
Μειονεκτήματα: "Difficult to find check in at Copenhagen airport"
Πλεονεκτήματα: "Great food and service as always"
Πλεονεκτήματα: "Guess what, we took off and arrived on time!"
Μειονεκτήματα: "Attitude of staff, cleanliness of cabin, actual cod fish (not tilapia/suay) etc. For dinner. Good Swedish scotch too"
Μειονεκτήματα: "Seats were horrible, tiny , cramped"
Μειονεκτήματα: "Delay and poor information. Staff confused at check in..."
Πλεονεκτήματα: "The food."
Μειονεκτήματα: "The seat are so narrow"
Μειονεκτήματα: "The flight from EWR to Oslo was delayed by over 2 hours which meant I would miss my next connection... and I understand that happens sometimes. But, it was after hours on the airline number phone number and the fly.com customer service could not help with finding an alternate connection from Oslo to FRA. It was frustrating to then have to wait at Oslo airport for another 4 hours before the new connecting flight."
Πλεονεκτήματα: "Aisle seat"
Μειονεκτήματα: "Nothing was complimentary"
Πλεονεκτήματα: "Seats were comfortable. Nice crew very friendly and attentive"
Μειονεκτήματα: "No in flight entertainment, but nice overall flight. Would do it again"
Μειονεκτήματα: "Our ticket said economy, but it was a specific set of economy that did not include any baggage. If we were warned prior we could have purchased it for significantly cheaper. Our ticket was not clear and it cost us 175usd for two bags at the airport. Very disappointing"
Μειονεκτήματα: "Luggage lost or misdirected and VERY poor effort in getting it delivered to me, once found. I still have no clothes, shaver, toiletries . . . or confirmation on when/if delivery will happen. Just simply disrespectful!!!"
Μειονεκτήματα: "Crew not very friendly."
Πλεονεκτήματα: "They did what they could..."
Μειονεκτήματα: "Delay change of tire. Missed next flight Frankfurt- Dallas."
Μειονεκτήματα: "The flight was cancelled."
Πλεονεκτήματα: "Food, staff and video access was excellent."
Μειονεκτήματα: "The seating was very uncomfortable and cramped!!"
Μειονεκτήματα: "I paid for internet but it never worked"
Πλεονεκτήματα: "The flight was comfortable and the onboard crew were very nice."
Μειονεκτήματα: "Since the flight was delayed taking off, the layover in Stockholm was very short. The airline did nothing to rush those of us through or contact our connecting SAS flights, and a few of us missed our connections by just a few minutes because of it. SAS did provide alternate tickets for me, but I arrived at my destination several hours late and the whole situation could have been avoided pretty easily."
Πλεονεκτήματα: "Plane was clean, flight staff was friendly."
Μειονεκτήματα: "No problems!"
Μειονεκτήματα: "Delay after delay. Screaming kid"
Πλεονεκτήματα: "Smooth flight, friendly crew, food was excellent."
Μειονεκτήματα: "Seats very cramped"
Πλεονεκτήματα: "What didn't I like? The crew was so friendly and helpful. The food was the best airplane food that I have ever eaten (the broccoli still had a crunch!). The seats were very comfortable and I loved the modern look of the plane!"
Πλεονεκτήματα: "Quick flight easy on and off."
Μειονεκτήματα: "The plane was very old and not maintained well, dirty and not clean from the previous flights"
Μειονεκτήματα: "There wasn't free food but free coffee."
Πλεονεκτήματα: "Food was ok"
Μειονεκτήματα: "Crew members not friendly."
Πλεονεκτήματα: "Clean, comfortable plane."
Μειονεκτήματα: "No free alcohol. Limited food options."
Πλεονεκτήματα: "Everyone was friendly and helpful."
Μειονεκτήματα: "Would have liked more options for Movies."
Πλεονεκτήματα: "The crew was knowledgeable, gracious and helpful for the entire flight. I enjoyed the mapping and camera feature of the plane. The selection of options for entertainment was a delight."
Μειονεκτήματα: "How do you say to close for comfort but then one gets what one pays for and the economics are understandable yet I did not care for the cramped space provided."
Πλεονεκτήματα: "I would have like to have more options and live news an sporting activities on the flight."
Μειονεκτήματα: "Crew not friendly. One was very rude"
Πλεονεκτήματα: "Boarding process was lovely, flight attendants were very nice, very smooth flight"
Μειονεκτήματα: "Uncomfortable seats, somewhat small for a 6-foot+ tall person to fit, especially legroom"
Πλεονεκτήματα: "Great food, smooth trip"
Μειονεκτήματα: "Could use bigger movie selection"
Πλεονεκτήματα: "as advertised - premium economy"
Μειονεκτήματα: "no complaint or concern"
Πλεονεκτήματα: "The seats were comfy"
Μειονεκτήματα: "They don't even offer water as a free beverage, only coffee or tea. And, not even a packet of pretzels on a three-hour flight. I didn't miss the entertainment much, but on a three-hour flight, it's a nice option."
Μειονεκτήματα: "Not enough room to work on laptop."
Πλεονεκτήματα: "The biz class seat and bed"
Μειονεκτήματα: "The olives in the salad."
Πλεονεκτήματα: "Food good, free drinks. Great entertainment system. Crew nice."
Μειονεκτήματα: "Full flight."
Πλεονεκτήματα: "Entertainment system."
Μειονεκτήματα: "Food. In flight announcements were barely audible at times."
Μειονεκτήματα: "I thought we had paid for two checked bags in advance but was told we did not and so had to pay for them at the airport. I was very focused on making sure I had two checked bags paid for online when purchasing the tickets. I don't know if it's some glitch in your website or that it was just confusingly worded/phrased, but I did think I had bought the higher level package that allowed for two checked bags."
Πλεονεκτήματα: "We had 1 hour delay from Goteborg to Stockholm. When we arrived at Stocholm we had only 15 minutes for the next flight. I had to run 05. mile from Terminal to Terminal 5 to catch the next flight. I almost got heart attack due to stress and running. When I arrived at the gate the flight from Stockholm to Tampere had also 30 minutes delay. So unecessary stress and sweating and worrying.."
Μειονεκτήματα: "The scheduling"
Πλεονεκτήματα: "Great selection of movies!"
Μειονεκτήματα: "Flight was delayed due to weather :("
Μειονεκτήματα: "Very very bad."
Πλεονεκτήματα: "Crew were very professional"
Μειονεκτήματα: "The seats"
Μειονεκτήματα: "Lower the aircondition temp, it was hot in the plane during flight"
Πλεονεκτήματα: "The food options were amazing and the wine was very nice!"
Μειονεκτήματα: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Gate announcement was only a few minutes before cut off!!"
Μειονεκτήματα: "Larger leg room"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Nothing. Horrible experience overall, but what you pay is what you get."
Μειονεκτήματα: "Pretty much everything..."
Μειονεκτήματα: "Not having a 3+ hours take off delay"
Μειονεκτήματα: "boarding process felt like herding"
Πλεονεκτήματα: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Μειονεκτήματα: "6 hours delay due to bad weather."
Πλεονεκτήματα: "The cheap fares"
Μειονεκτήματα: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Πλεονεκτήματα: "We landed"
Μειονεκτήματα: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Πλεονεκτήματα: "The seat not so comfortable but good"
Μειονεκτήματα: "Unreliable schedule (final delay 1h 40 min)"
Μειονεκτήματα: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Μειονεκτήματα: "Boarding first of Priority Boarding passes did NOT take place No information on site of the 45 mun delay"
Πλεονεκτήματα: "Nice price"
Πλεονεκτήματα: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"
Μειονεκτήματα: "It was hot and stuffy and dirty"
Μειονεκτήματα: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Μειονεκτήματα: "1 hour delay without any announcement"
Μειονεκτήματα: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Μειονεκτήματα: "Seats are terrible."
Πλεονεκτήματα: "Service, smiling and attention to details."
Μειονεκτήματα: "No kosher food."
Μειονεκτήματα: "Συχαίνομαι τις εταιρίες που δε σου προσφέρουν ένα ποτήρι νερό και δυστυχώς και η wizzair το κάνει και αυτή"
Μειονεκτήματα: "2 hrs late and we missed all our following connections as a result."
Πλεονεκτήματα: "The Crew was excellent"
Μειονεκτήματα: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
Πλεονεκτήματα: "So many crying children"
Πλεονεκτήματα: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Πλεονεκτήματα: "Everything was smooth"
Μειονεκτήματα: "Make better prices/offers to shut down ryanair !!!"
Πλεονεκτήματα: "By far better than ryanair...cheaper option to dine that airports"
Μειονεκτήματα: "Its low cost.... don’t expect comfortable seats"
Πλεονεκτήματα: "Price and schedule. Going on time with no delays. Good value for money."
Μειονεκτήματα: "Very hard on baggage policy"
Μειονεκτήματα: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Πλεονεκτήματα: "Cheap with early booking"
Μειονεκτήματα: "No food, even free coffee."
Πλεονεκτήματα: "Wizzair suggestion to compensate us"
Μειονεκτήματα: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Πλεονεκτήματα: "cheap, on time"
Μειονεκτήματα: "no reclining chairs, no free water"
Πλεονεκτήματα: "cheap, on time"
Μειονεκτήματα: "no reclining chairs, no water free"
Πλεονεκτήματα: "Staff aboard the aircraft were very nice and so was the passengers."
Μειονεκτήματα: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Πλεονεκτήματα: "Flight attendance service was great and smiley"
Μειονεκτήματα: "Nothing much"
Μειονεκτήματα: "I didn't eat No entertainment"
Μειονεκτήματα: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"
Μειονεκτήματα: "Tried to check in online was unavailable the system upon arrival they charged us an extra €105 it's theft"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Nothing much."
Πλεονεκτήματα: "only good for short flights....the price.."
Μειονεκτήματα: "not comfortable seats"
Πλεονεκτήματα: "All handled professionally."
Πλεονεκτήματα: "Crew was great. Tight on leg room but fine for the price."
Μειονεκτήματα: "Rough and scary approach into landing. Pilot had to abort and come around again. I have only had this happen one other time in 30 years of flying."