Μειονεκτήματα: "Flight was delayed 40 minutes and arrived 2 hours later."
Μειονεκτήματα: "The plane was cramped"
Πλεονεκτήματα: "The boarding was a pleasant experience and we got to check in our hand luggage."
Μειονεκτήματα: "The vegetarian food options were a little strange."
Πλεονεκτήματα: "Flight was good. The problem was the ticket purchased from Kayak was not as stated. Because there was a layover in Amsterdam, I was not able to check my bag all the way through to USA. AND I had to visit 5 counters to check bag, pay for bag at different counter and 3 other counters!"
Μειονεκτήματα: "It would have been better if the ticket I purchased was the one that I selected. It was not as advertised. I searched for ticket that was translatlantic with one checked bag. BUT kayak booked an ECONOMY LIGHT fare that required payment. It was not as advertised and a total head ache for check in."
Πλεονεκτήματα: "Crew was super professional and friendly !"
Μειονεκτήματα: "Little to no overhead cabin room to stow by my bag so had to place under my feet."
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "Better organized boarding"
Μειονεκτήματα: "Boarding be insured as I have a ticket"
Πλεονεκτήματα: "Friendly staff. Free drink and snack. Comfy seats and very easy boarding process"
Πλεονεκτήματα: "Crew was courteous and professional. Food was okay."
Μειονεκτήματα: "Seats a little wider and little more leg room."
Μειονεκτήματα: "More tasty food."
Πλεονεκτήματα: "Although the flight to Frankfurt was delayed for more than an hour they made special arrangements to get on time to the next flight."
Μειονεκτήματα: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"
Μειονεκτήματα: "Everything, lost luggage and missed flights because of flights not making their time."
Μειονεκτήματα: "So there was a 2 hours delay in Dallas which resulted in 11 hours delay in Frankfurt .. this trip was horrible how did they dare do that to the passengers.. they should have gotten us a place to rest but we were left on the chairs in the airport.. will never fly Lufthansa anymore"
Πλεονεκτήματα: "The flight was smooth and the flight attendants were very polite and helpful. It was a great experience"
Μειονεκτήματα: "The bathroom was a bit smelly"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Efficient boarding"
Μειονεκτήματα: "Flight map tracking did not work"
Μειονεκτήματα: "Flight attendants were not responding to calls. Didn’t get coke cola, they ran out! Incredible to run out of soft drink. Thank God one of the gentlemen was able to “borrow” from business class . I always fly Lufthansa but after this I may have to re-evaluate. The check in kiosk line in Hamburg was Long!!!!"
Μειονεκτήματα: "Services on the planes were not fantastic"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Great crew, comfortable space at the bulkhead seat"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "missed connection in frankfurt"
Μειονεκτήματα: "crew was not friendly"
Πλεονεκτήματα: "The flight was punctual and smooth, maun concern!"
Μειονεκτήματα: "no tv, no papers, food soso"
Πλεονεκτήματα: "Quick flight and very comfortable."
Πλεονεκτήματα: "The crew members were friendly."
Μειονεκτήματα: "Fro dinner the quanty was very little. I weigh barely over 100 lbs, and l don't eat very much. Still even for me there wasn't enough, so I got hungry after a few hours. For breakfast the egg was rubbery. It was disappointing."
Πλεονεκτήματα: "United was operating the flight. They asked for 200 to assign me seat next to the path. I found out in the plane after i got to my middle seat that they gave a good front seat close to the path to somebody who was stand by..... They also stated that they can not check my nags to Sofia since they DO NOT FLY TO SOFIA..."
Μειονεκτήματα: "United was operating the flight. They asked for 200 to assign me seat next to the path. I found out in the plane after i got to my middle seat that they gave a good front seat close to the path to somebody who was stand by..... They also stated that they can not check my nags to Sofia since they DO NOT FLY TO SOFIA..."
Πλεονεκτήματα: "Great movie choices"
Μειονεκτήματα: "Temperamental touch screen was frustrating."
Μειονεκτήματα: "It took too long to drop by luggage. Some of the crew wasn't friendly."
Μειονεκτήματα: "The cabin got a little hot during the night and made it hard to be comfortable. Also, the seats lean pretty far back so I had little room in front of me when the person sitting in front of me leaned their seat all the way back."
Πλεονεκτήματα: "Ample leg space. Friendly, efficient crew. Restroom area provided space for exercise."
Μειονεκτήματα: "Food was fair."
Πλεονεκτήματα: "Extremely polite and courteous."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "The airplane left Barcelona late and arrived in Frankfurt late. Lufthansa only allowed a 45 minute layover in Frankfurt to catch our connecting flight to Seattle. Because we arrived late - we only had 20 minutes to catch our connecting flight to Seattle. What made this an awful experience is that the flight from Barcelona landed at Gate A - our connecting flight was at Gate Z. This was as about as far away from each gate as you could get. This was over a mile to run in order to catch our connecting flight - I hurt my hamstring during the run. The Lufthansa "assisting agent" in the Frankfurt terminal was less than helpful and laughed when we told her where our connecting gate was. Not only did she laugh but she did not offer any assistance to get us to the gate on time. Prior to our trip - I called Lufthansa and voiced my concern that a 45 minute layover for an international flight was not a lot of time for us to make a connecting flight. The agent I spoke with said that legally - 45 minutes was a standard lay over for Lufthansa and she did not offer me any alternatives. This was not a pleasant experience with Lufthansa and I doubt we will fly with you again."
Μειονεκτήματα: "The seats recline too much! The passenger in front of me almost immediately reclined her chair right into my face, making an irritable experience on a long flight for me. That is the only flaw in your service in my experience."
Πλεονεκτήματα: "premium economy was nice"
Μειονεκτήματα: "Same as Abu e"
Πλεονεκτήματα: "Entertainment selection was good"
Μειονεκτήματα: "Seating comfort was *horrible*! Looks like they've made the seats more cramped, especially when the seats recline"
Πλεονεκτήματα: "Great food, on time arrival"
Μειονεκτήματα: "Seats are very tight."
Πλεονεκτήματα: "I called Lufthansa customer service on 8/10/16 the day before our flight because I wasn't feeling well and was concerned that I might feel worse the next day and have to cancel our flight. The lovely Customer Service rep was so sweet and concerned about my health, answered all my questions about what to do if I needed to cancel, and told me to call back anytime for more help. Also the flight attendants remembered my food allergies and were very attentive on the flights."
Πλεονεκτήματα: "The crew was incredibly pleasant and helpful"
Μειονεκτήματα: "The entertainment system didn't work for many passengers, and had to be continually reset, and sometimes still did not work. When it did aorkX it was extremely slow and unresponsive. Also, the USB and electrical outlets near the seats did not work and power devices"
Πλεονεκτήματα: "Such a nice plane. So clean and new and professional staff."
Μειονεκτήματα: "Boarding a little disorganized. But it was the airports fault I think."
Πλεονεκτήματα: "Lufthansa is my favorite airline. The service is impeccable, good food, great entertainment and as comfortable as international flights can be in economy class."
Μειονεκτήματα: "I missed my flight because my previous flight was delayed 2.5 hrs"
Μειονεκτήματα: "One hour delay"
Πλεονεκτήματα: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"
Πλεονεκτήματα: "I canceled the flight 6 weeks ago, no refund issued."
Μειονεκτήματα: "I canceled the flight 6 weeks ago, no refund issued."
Πλεονεκτήματα: "Boarding was quick and we arrived on time."
Μειονεκτήματα: "When getting to Bucharest we were taken by bus and didn’t have a gate."
Πλεονεκτήματα: "Arrived early to destination"
Μειονεκτήματα: "Lack of entertainment also limited drinks"
Μειονεκτήματα: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."
Πλεονεκτήματα: "First time flying with them. Strongly recommended!"
Πλεονεκτήματα: "The crew is very good"
Πλεονεκτήματα: "Seemed like a technical problem. The pilot wouldn't give up any information."
Μειονεκτήματα: "Small seats with little legroom"
Μειονεκτήματα: "glass of water should be included"
Πλεονεκτήματα: "The agent at check-in was kind."
Μειονεκτήματα: "I was put in Emergency exit row but was the last to board. There was no place overhead for my only bag which could not be kept at my feet. And of course, take-off delayed over an hour."
Μειονεκτήματα: "Water for free"
Μειονεκτήματα: "They brought a drink cart around as if to offer free drinks but then charge you after they pour it"
Πλεονεκτήματα: "Not clean"
Μειονεκτήματα: "Not clean"
Μειονεκτήματα: "Crew (as always with Transavia) is not at its best."
Πλεονεκτήματα: "Helpful crew. Clean modern plane"
Μειονεκτήματα: "Charging $ for everything, wouldn't fill a water bottle for me. Strict carry on policy was too restrictive"
Μειονεκτήματα: "The flight was perfect the only thing that concerned me was that two female passengers were allowed into the cockpit about thirty minutes prior to landing and stayed in their for the duration including landing. Did not know that that was allowed. Other than that it was perfect."
Μειονεκτήματα: "No delay"
Μειονεκτήματα: "We will never fly Air France, Transavia or Dutch airlines again. Terrible planes for Air France and terrible checking in and connecting flights for transavia and Dutch airlines"
Μειονεκτήματα: "Flying on time"
Πλεονεκτήματα: "Yes both are good"
Μειονεκτήματα: "Timing Cz I was delay 1 hour and half ! And we already booked a taxi to pick us from the airport and he left n charge us! ! So we had to take another taxi . As for the website! I’m trying to book luggage online I can’t get through at all! I’ve been trying since yesterday ... thnx"
Πλεονεκτήματα: "Flight was on time, cabin crew were efficient and friendly"
Μειονεκτήματα: "Checkin counter could've been opened earlier."
Μειονεκτήματα: "Easyjet seats are way better. Limiting the hand (cabin) luggage to 10kg and actually weighting it is ridiculous."
Πλεονεκτήματα: "clear information. good staff.good boarding return flight."
Μειονεκτήματα: "monitors for flightinformation was not present. the stewardess was acting here performance for incidents. not 2019 anymore !!!"
Μειονεκτήματα: "Delayed 2 hours"
Πλεονεκτήματα: "It got me here in one piece"
Μειονεκτήματα: "High school kids ran wild talking screaming standing in aisles and flight crew did nothing to stop all of the noise and nuisance. More like a flying bus than airplane"
Πλεονεκτήματα: "New plane, comfortable and the staff is nice"
Μειονεκτήματα: "Even a small plastic bag with McDonald's in it is considered a hand luggage! The staff need to be in more control of the travelers - we had one & a half hours delay because a traveller wanted to change seats and didn't sit down."
Πλεονεκτήματα: "Seats were more comfortable than I expected."
Μειονεκτήματα: "It would have been better to have 2 carry ons. Even a bag of snacks was considered a carry on and i had to put it and my purse in my backpack."
Μειονεκτήματα: "Our plane was delayed an hour and then when we landed well after midnight our bag came off the plane with a broken shoulder strap. Will not fly again."
Μειονεκτήματα: "It didn’t happen."
Πλεονεκτήματα: "The flight attendants and pilots were very nice, I had plenty of room in my seat. The trip was smooth and not at all stressful."
Μειονεκτήματα: "Came a bit late but the frontdesk said we could still check in with our luggage. After that disaster ensued, staff was slow and eventually missed out flight due to poor communication,."
Πλεονεκτήματα: "The crew was so nice."
Πλεονεκτήματα: "The crew was so nice and genuinely kind."
Μειονεκτήματα: "We loved it all."
Πλεονεκτήματα: "Excellent price with good crew and good equipment"
Πλεονεκτήματα: "No problems, right on time, modern aircraft."
Μειονεκτήματα: "Small seats and little space."
Μειονεκτήματα: "No free water , snack"
Πλεονεκτήματα: "The Flight was good"
Μειονεκτήματα: "The Airport in Crete was the worst I have ever seen for cleanliness, long lines to drop bags."
Πλεονεκτήματα: "Comfortable seating and pricing"
Μειονεκτήματα: "There was nothing I didn’t like. All was as I had expected"
Μειονεκτήματα: "Waiting for suitcases"
Πλεονεκτήματα: "After experiencing a computer glitch with our check-in, Transavia moved heaven and earth to get us on our flight. We appreciated the staff so so much!"
Πλεονεκτήματα: "Seats were comfortable, crew were very kind"
Μειονεκτήματα: "Boarding took too much time"
Πλεονεκτήματα: "We were disappointed that there were no kosher food options for purchase on flights in and out if Israel. This would be a welcome addition to your service."
Πλεονεκτήματα: "customer service, price"
Πλεονεκτήματα: "Fine flight. No frills. Friendly service."
Μειονεκτήματα: "I don't understand why it took them around 15 min to check in each person. This was the most terrible check in I have ever experienced. One other staff member actually had to take over for one man doing check in because he was so slow. The flight ended up being almost an hour delayed. After this, they didn't even offer people free water. I have flown with low cost airlines all over the world and this was by far the worst."
Πλεονεκτήματα: "Excellent choice of food"
Πλεονεκτήματα: "Agents at the check in counter in Lisbon"
Μειονεκτήματα: "Green seats"
Πλεονεκτήματα: "Prompt and on time"
Πλεονεκτήματα: "The cheap price."
Μειονεκτήματα: "I wasn't able to eat or shop because I didn't have cash or credit card, only a debit card. Time to update your system. I was starving four hours, and couldn't get something I wanted from your shop. Silly problem to have in 2017."
Πλεονεκτήματα: "Service was wonderful. Would have been perfect if they would have included the check in of an infant car seat. Nonetheless I was able to do it without issue at a fee."
Μειονεκτήματα: "leg room in aisle seat"
Πλεονεκτήματα: "Fast, simple"
Μειονεκτήματα: "Had to pay for water"
Πλεονεκτήματα: "Flight was swift"
Μειονεκτήματα: "Difficult to find check in... airport support staff were not super helpful, Transalvia was helpful once I found them."
Μειονεκτήματα: "1. I paid for luggage and had proof. Ground crew said no record of it and I had to pay again. Now have to involve my credit card company. 2. Ground crew was extremely rude. 3. Flight delayed an hour and a half."
Μειονεκτήματα: "I think you can give some free water in a 5 hour flight"
Πλεονεκτήματα: "Really good value for the trip. Impressed!"
Πλεονεκτήματα: "well kept aircraft. choices to buy snacks and drinks."
Πλεονεκτήματα: "The crew was fantastic. Very professional and responsive to passenger needs."
Μειονεκτήματα: "Didn't like the boarding process. First come first serve is hard with small kids. If it was just me ok. Grown ups can be rude when they are trying to get on an aircraft and they walk right over kids."
Πλεονεκτήματα: "Comfortable seats"
Μειονεκτήματα: "You have to buy water."
Πλεονεκτήματα: "The ticket was affordable"
Μειονεκτήματα: "The baggage rules are dubious at best."
Πλεονεκτήματα: "Very smooth flight with comfortable seats even for low fare customers"
Μειονεκτήματα: "I got flagged for extra security, which lead to some extra confusing steps and extra stress. This was compounded by strange behaviors of the digital kiosk (probably related to the security screen), crowded airport, and language barriers."
Μειονεκτήματα: "More leg room."
Πλεονεκτήματα: "The seat was great, the plane was good"
Μειονεκτήματα: "It takes a long time to get your luggage. Traveling with a child is really a challenge"
Πλεονεκτήματα: "Friendly crew. Attentive and polite."
Μειονεκτήματα: "Seats need to recline more. Food needs drastic overhaul both meals and snack bar items. $7 for a croisant with a half slice of cheese and half slice of turkey is outrageous. Also, meal portion is too small."
Μειονεκτήματα: "The food could have been a bit better."
Πλεονεκτήματα: "Great new Dreamliner and very attentive crew!"
Μειονεκτήματα: "Dinner was lovely but other offered snacks were very average. Very modest selection of movies, too."
Πλεονεκτήματα: "I know that the airlines can't do anything about this, but when you have a nice crew and polite passengers around you, it makes this long transatlantic flight so much better. I have had some horrible people next to me on these long flights and believe me I could not wait to get off. This one was a very pleasant one, time just flew by- before I know it, we were in New York."
Μειονεκτήματα: "Tight space for a 6'2" guy but I know it is a norm on all of the commercial airplanes and the people around me managed just fine."
Μειονεκτήματα: "Forgot my special food No big deal"
Πλεονεκτήματα: "Luggage never arrived at destination!"
Μειονεκτήματα: "Flight delays, luggage delays, worst flying experience ever."
Πλεονεκτήματα: "Very comfy seats"
Μειονεκτήματα: "More food choices"
Πλεονεκτήματα: "Smooth flight, new plane and arrived on time."
Μειονεκτήματα: "The baggage allowances are very strict and creates an antagonistic experience at check in."
Μειονεκτήματα: "Good was terrible and not included with ticket unless you pay for it. Seat barely reclines. Outdated planes"
Πλεονεκτήματα: "Seat was okay. Enough overhead space for everyone"
Μειονεκτήματα: "Seriously no food? Or even peanuts? Or a water? Shouldn’t have to pay $3 for water on a 8 hour flight..."
Πλεονεκτήματα: "Good legroom"
Μειονεκτήματα: "Flight was delayed by over an hour"
Πλεονεκτήματα: "Excellent flight. Can't beat it for the price."
Μειονεκτήματα: "We had to wait for 1 hour on the tarmac to get to hour gate when we landed. Not sure if that was Newark airport's fault though."
Πλεονεκτήματα: "Crew was good."
Μειονεκτήματα: "Better if they give at least snacks and drinks. Other airlines give you food. Luggage was way expensive 90$ per person? Too much. Other airlines they only charge 60$."
Πλεονεκτήματα: "Yes the crew were, the sits I enjoyed them because there were 4 open rows without any passengers on them so I was able to utilise them."
Μειονεκτήματα: "On the way to Paris though, couple of your crew members were a little rude I thought."
Μειονεκτήματα: "In Copenhagen the Norwegian transfer desk was closed and everyone was sent to the gate. The gate staff did not even acknowledge that we were all waiting there as they set up. It was very confusing and a few short words of greeting would have helped out us all at ease."
Μειονεκτήματα: "Didn’t take the flight. Tried to cancel with justfly.com but they refused though charges me a $$200 cancellation fee anyway. Will never use them again. Scum."
Πλεονεκτήματα: "The plane experience was on par with all the other economy flights I experienced in the last 15 years. The only difference is that other carriers charge much more for the Boston - Rome route. Thank you Norwegian Air!"
Μειονεκτήματα: "They didn’t let anyone check in online. So there was a huge line of people all trying to check in at one time and caused a problem for other ticket desks in the area. If they just let you check in online like every other airline it would have been more seamless and saved everyone a lot of time."
Πλεονεκτήματα: "Ease of Stuart airport. Security and boarding was very easy."
Μειονεκτήματα: "Small plane with limited amenities, but that was expected."
Πλεονεκτήματα: "Plane, fight time, boarding speed, efficiency all excellent"
Μειονεκτήματα: "Departure was suddenly changed from 4 to 7 without clear announcement. On the Norwegian terminal nor on the departure boards nothing was indicated nor had anybody bothered to leave a note or sign on the Norwegian Terminal 4. I discovered at the last minute as I hearD a “last boarding call” announcement in the Knick of time"
Μειονεκτήματα: "Too many delays, airplane was cold"
Πλεονεκτήματα: "When it was over"
Μειονεκτήματα: "Ridiculous lack of service, supwr low cost low quality airline. Never again."
Μειονεκτήματα: "The Norwegian staff were completely incompetent. It took me 1.5 hours just to check in. Almost missed the flight."
Μειονεκτήματα: "SERVICE. ORGANIZATION WAS AWFUL. TWO HOURS TO CHECK IN."
Πλεονεκτήματα: "Smooth , efficient and comfortable"
Μειονεκτήματα: "Seats can be a little narrow , I’m a big giy"
Πλεονεκτήματα: "I liked the aircraft and the crew"
Μειονεκτήματα: "the lack of food"
Μειονεκτήματα: "Most uncomfortable chairs ever!"
Πλεονεκτήματα: "Paris boarding was good"
Μειονεκτήματα: "Information needs to more clear"
Μειονεκτήματα: "Only 2 bathrooms were working during most of the flight which is not enough to accommodate everyone’s need"
Μειονεκτήματα: "I didn’t like that they don’t even offer you water it you didn’t pay the $45 for the meal plan."
Πλεονεκτήματα: "Everything, slept most of the flight"
Μειονεκτήματα: "Nothing to complain"
Πλεονεκτήματα: "CHEAP but nice."
Πλεονεκτήματα: "At least the customer service desk had a wee bit of a smile. Thought helpful to the least on account of little information."
Μειονεκτήματα: "Last minut cancels flight without explanation-left me on a separate flight and needing to pay for an additional al connecting flight while in Europe-stranding me in airport for several hours. The canceled flight was rebooked for TWO DAYS FOLLOWING-absurdly"
Μειονεκτήματα: "No beverages or snacks"
Πλεονεκτήματα: "Service was top notch."
Μειονεκτήματα: "Seats too small in economy"
Μειονεκτήματα: "There were no headphones available for purchase."
Πλεονεκτήματα: "Plane was new - clean"
Μειονεκτήματα: "I flew business class which really is just bigger seats/more legroom than economy. One of the 2 heads was out of order in business class. Also no earphones/headsets were available - even for sale. The food was equivalent to economy and you had to pay for additional “snacks”"
Μειονεκτήματα: "The flight was operated by HiFly. Communication about delays (5+ hours) was terrible and non-existent for the most part."
Μειονεκτήματα: "Was not aware this was a discounted airline. You even have to pay for water. I had a carry on but they told me I had to pay to check in bag. It was $65 usd for 1 bag!!! And the girl next to me on my flight had same weight and didn't pay. Never again."
Πλεονεκτήματα: "The whole process from Departure to Arrival was one phenomenal experience. Crew was super attentive and very client focused. Norwegian has proven to be a top class service provider and is evidence that low costs and good client service does not have to be mutually exclusive."
Μειονεκτήματα: "Plane was over an hour late. We did not get an explanation for the delay until five minutes before we took off. Airport was not set up to handle the number of fights and large number of passengers. There is only one restaurant with really expensive food and drinks."
Μειονεκτήματα: "Not even tea or coffee was included"
Πλεονεκτήματα: "The baggage policy is a scam and not clear such that the airline over charged us at checki in $130. We of course could have avoided the charge but for the rude attendants at check in."
Μειονεκτήματα: "The entertainment system and planes are no longer best in class. The entertainment system is a joke and the planes are dirty. The staff on the plane was rude as well."
Πλεονεκτήματα: "Dreamliner was good."
Μειονεκτήματα: "I did not like food service.I have some food restrictions.There were no kosher or halal options.Anyway, I was not expecting that but I wanted to get a cup of soda but the crew said if you don't get the food you can't have the soda so I had to buy it. This is stupid. I did not like luggage restrictions they allowed me only 10 kg if it is more than 10 you have to pay another hundred dollars. If I find another direct flight I'll try it."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "Bag check in was great! Had a great experience with the Easy Jet staff. Security was u bit unfriendly."
Μειονεκτήματα: "Delayed by 4 hours"
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Handeling of boarding passengers"
Μειονεκτήματα: "Terrible service! Had to pay 50 pounds to check in bags, but didn’t get checked."
Πλεονεκτήματα: "the flight was ok"
Μειονεκτήματα: "the crew member at the gate got very RUDE with my sister, my sister she explained to her that since my mom is 77 years old she needs to take a bit more time to board so she asked if she could be one of the first people to board the plane. She told my sister that my mom could born after priority"
Μειονεκτήματα: "One of the crew before boarding was trash."
Μειονεκτήματα: "Both of my flights were at least an hour late"
Πλεονεκτήματα: "Good price and fairly smooth process"
Μειονεκτήματα: "Carry-on luggage and a personal item should be allowed. Seats should recline. And at least 1 free non alcoholic beverage."
Μειονεκτήματα: "Extremely poor customer service. Collective refusal for each team memeber to take responsibility to remedy sutuation"
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "One of the toilets was out of order"
Μειονεκτήματα: "malpenza boarding area really stressful!"
Πλεονεκτήματα: "Very friendly ground and flight crew that did an excellent job for the passengers of this Easyjet flight to Amsterdam"
Μειονεκτήματα: "no further comments"
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "the entrance from front and back"
Μειονεκτήματα: "Felt like we were being herded like cattle"
Πλεονεκτήματα: "Crew was nice, boarding was quick, flight was smooth and arrived 20 minutes early to our destination. I looked ahead on their site and paid a little extra for XL seats, with those you get speedy boarding and can bring a purse or backpack on top of your one rolly-bag carry on - they make it VERY clear on their site that you are only allowed 1 carry on within very specific size measurements. The XL seats were worth it for the leg room and extra small bag."
Μειονεκτήματα: "No snack, no entertainment, and a charge for water."
Πλεονεκτήματα: "My bag was added to the hold with no extra cost The crew was really polite and kind"
Μειονεκτήματα: "The flight was delayed about half and hour. The plane was dirty, remainings of food on the floor from previous flights."
Πλεονεκτήματα: "On time, friendly, polished,"
Μειονεκτήματα: "No offer of any refreshment"
Πλεονεκτήματα: "I liked the price of my flight."
Μειονεκτήματα: "The flight was delayed over an hour and there was no update on the app to indicate it. A lot of time wasted waiting in the airport and a very late arrival in Manchester."
Πλεονεκτήματα: "Only crew was good, everything else was horrible"
Μειονεκτήματα: "Dirty plain, delay"
Πλεονεκτήματα: "it took an hour to get first bags off ,then 25-35 min more for the rest. 1 of my 2 bags was not on flight in Berlin had to walk outside to a seperate building. . another 1.5 hour waiting to report lost bag. bag is now supposed to be at airport 33 hours later ? maybe i will get it before i leave Berlin?"
Πλεονεκτήματα: "Almost nothing. I won’t be flying with them again if I can help it! Flight was on time"
Μειονεκτήματα: "Baggage line was the longest I’ve ever seen. Probably 200 people waiting to drop off bags just for EasyJet."
Μειονεκτήματα: "Our carry on bag was deemed oversized (standard US size carry-on), and we were charged 47 euros to check the bag. It also took over 40 minutes for the bags from our flight to load onto the baggage carousel. There was NO communication about the bag size/charges,etc. until we arrived at the counter to check in for our flight. They have an agent who monitors bags- you will not sneak by."
Μειονεκτήματα: "Single bag policy is unnecessary, it only creates discomfort in the experience with easy jet."
Μειονεκτήματα: "Inefficient from check in to deplaning"
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Μειονεκτήματα: "Very long boarding, delayed flight"
Μειονεκτήματα: "Cost way to much for checking a bag"
Πλεονεκτήματα: "It was a smooth experience."
Μειονεκτήματα: "No USB charging port."
Πλεονεκτήματα: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
Πλεονεκτήματα: "General flight was inexpensive, minus all the additional fees."
Μειονεκτήματα: "The flight was delayed an hour on the tarmac, the plane was incredibly uncomfortable, we were charged an insane amount of money for our back packing bags because they were “odd sized.” I would not suggest using this airline unless you have no other option."
Πλεονεκτήματα: "The food is reasonably priced and tastes good."
Μειονεκτήματα: "The seats don't recline and are so cramped you can't possibly take a nap."
Πλεονεκτήματα: "El abordaje fue rápido y sin problemas. Ya en el avión, el piloto nos notificó que había problemas en el aeropuerto de Amsterdam y que podía tomarnos hasta 4 horas que nos dieran permiso para aterrizar; sin embargo, el piloto y el staff hicieron todo en sus manos para hacer nuestra espera más ligera y llevadera, ya que debíamos estar preparados para el despegue y la espera debía hacerse en el avión."
Μειονεκτήματα: "Easy jet, como aerolinea, tiene políticas muy peculiares con el equipaje. Hay que tener cuidado con eso. Al ser una aerolínea de bajo costo, no debes esperar grandes comodidades en el avión, mucho menos un snack."
Πλεονεκτήματα: "I have 1kg more on the suitcase and they didn´t charge more"
Πλεονεκτήματα: "The direct flight schedule from Naples to Amsterdam"
Μειονεκτήματα: "Seats don't recline"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Late for return and arrival flight"
Πλεονεκτήματα: "Everything was perfect."
Πλεονεκτήματα: "I was a little frantic checking in to this flight but the ladies working at easyJet made the experience so much better. They were helpful and kind at a time I really needed it most. I really can't thank them enough."
Πλεονεκτήματα: "Baggage drop off was super smooth and easy. Everyone was nice and carried a smile on their faces. I liked that bit."
Μειονεκτήματα: "Boarding was late as flight was delayed about 30 minutes. I was asked to put my tiny cross against inside my carry on and that had to happen on the floor right before boarding. I guess I misunderstood but so did tens of other passengers. Annoying and very unusual. Never asked of me ever before and I'm a very frequent traveler."
Μειονεκτήματα: "Extra costs for bag, ridiculously expensive. And, the bag drop process was a mess."
Πλεονεκτήματα: "Not really anything since your system caused me to miss my connection at Gatwick, despite having ample time of 2+ hours."
Μειονεκτήματα: "Didn't like having to put up a family of four overnight in 2 London hotel rooms and being charged Norwegian transfer fees of about $1000. #AboutToGoViralOnNorwegianUnlessThoseFeesWaived. Call me. John 949.439.7256"
Μειονεκτήματα: "Delayed over 2 hours"
Πλεονεκτήματα: "Flight was on time. Friendly flight attendants. Quick check in. The APP worked great for our boarding passes."
Πλεονεκτήματα: "EasyJet provided every service I expected, exactly as I expected it. Hardly able to complain after a very difficult day dealing with a different airline..."
Μειονεκτήματα: "Even if the plane had plenty of overhead space available, the EasyJet crew refused to let us bring our carry ons on board and charged us 60 euros to check them. It was absolutely unreasonable and unfair as the passengers that boarded first were able to bring all their bags on board and we were penalized for being further down in line."
Πλεονεκτήματα: "Always fly wel on easyjet!"
Μειονεκτήματα: "Rude staff, crowded planes, stand by on a booked ticket , 3 hours late"
Πλεονεκτήματα: "We did not realize Easyjet does not distinguish between personal items and carry-on luggage like most other carriers. As such we had too many hand bags. They kindly checked our bags for us."