Πιο άβολα από ποτέ τα νεα neo Πιο στενά και απο Ράιαν
Einai san na taksideveis me treno toso apla.
Η φιλική συμπεριφορά του πληρώματος . Το φαγητό θα μπορούσε να ειναι καλύτερο μ
Όλα πήγαν πολύ καλά. Τίποτα άλλο.
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "Healthier food."
Πλεονεκτήματα: "Modern, clean airplane with spacious seating and attentive crew."
Μειονεκτήματα: "The food"
Μειονεκτήματα: "They were very strict with the weight. Everything else was perfect"
Μειονεκτήματα: "Flight from Romania was delayed and when we got to Athens we had to go threw customs and security and we lost the connecting flight to crete. We were put on a different flight which that was delayed as well. When we finally arrived in crete all of our luggage’s have been lost."
Μειονεκτήματα: "Plane was WAY too small. Crammed in! For check in, no one knew which line to stand in. Plus! I didn’t know i had to play for baggage. Was no issue to do so. But, they couldn’t take payment at the check in desk. I had to go to another desk quite a ways down the terminal. Awful!"
Πλεονεκτήματα: "The crew was excellent"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Everyone was super nice, just a bad system."
Μειονεκτήματα: "My ticket included a bag, but they charged me for it again at the airport. I sent in supporting docs to the feed back section on the website requesting a refund for the extra I have paid"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Μειονεκτήματα: "Baggage was delayed!"
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "The upgrade to business class was cheap. The air crew was friendly. I enjoyed the experience with the exception of my suitcase getting broken."
Μειονεκτήματα: "The airline broke my suitcase and when I landed there was no one to talk to as the desk was closed since it was 230AM"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "Great service. Friendly staff"
Μειονεκτήματα: "Everything was great"
Πλεονεκτήματα: "Good planes. Kosher food was awful. No entertainment."
Μειονεκτήματα: "I lose my bag"
Πλεονεκτήματα: "Everything think was good! The pilot too strong"
Μειονεκτήματα: "Everything. I was re-routed and never told why."
Μειονεκτήματα: "The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "That I have to bay extra for bags and it’s not mentioned anywhere in a clear and transparent way"
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Μειονεκτήματα: "Professional but not friendly crew. Very uncomfortable seats both fights. It was like there was a big lump that hit my tailbone, both flights. This is what you get when you use frequent flier miles with United Star Alliance."
Πλεονεκτήματα: "Had to pay to check my bag in. Even though it was a patronize."
Πλεονεκτήματα: "The food and the crew"
Μειονεκτήματα: "The price of the low Aegean Airline ticket from Athens to Prague has a hidden provision that the passenger has to pay 40 euros for any checked-in luggage. So in fact the total cost of the air ticket from Athens to Prague is much higher than the other airlines. Kayak did not do a good job warning me about the luggage charge."
Μειονεκτήματα: "We're not on this flight"
Μειονεκτήματα: "Excessive and undisclosed baggage fees"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Gets you from point A to point B. Wasn't expecting the food service was pleasantly surprised by it for a 2 hour flight, you don't get that in the states. Crew was cheerful and generally nice. Captain and pilots communicated well. Smooth flight and gentle landing. Overall better experience than flying domestically in the states in my humble opinion."
Μειονεκτήματα: "Boarding wasn't organized, except for business class. They don't use zone system like is done by US airlines to board in an organized manner."
Πλεονεκτήματα: "Lots of leg room"
Μειονεκτήματα: "Slight delay, no tv"
Μειονεκτήματα: "The baggage limits are very strict; if you haven't limited your packing & weighed your bags, be prepared for high fees. 3 of us traveling together with carry-ons that we took free on other airlines (thank you Iberia!) cost us $250!!! Lights were NOT turned off for this overnight flight & VERY noisy"
Πλεονεκτήματα: "Clean, smooth, on time"
Μειονεκτήματα: "Food was not interesting"
Πλεονεκτήματα: "The cabin crew was extremely helpful and patient with those passengers who were struggling to place possessions in overhead bins. While leaving the aircraft, I was able to call out to the captain that it was an excellent flight and he responded with a big grin."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Staff was great, fast easy check in, food was nice and everything was on time."
Πλεονεκτήματα: "Wow, the free meal was awesome. My new favorite airline."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed."
Μειονεκτήματα: "Boarding from bus and no aero bridge"
Πλεονεκτήματα: "nice crew"
Μειονεκτήματα: "old planes with bad seats and no chargers or entertainment"
Πλεονεκτήματα: "All good"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew did their best, but the seats were very uncomfortable;.The food was uneatable."
Μειονεκτήματα: "Food was poor. Movie options limited and the software frequently froze and needed rebooting."
Πλεονεκτήματα: "See my earlier remarks"
Μειονεκτήματα: "Nothing really :)"
Πλεονεκτήματα: "It was nice trip and comfortable"
Μειονεκτήματα: "Luggage was lost."
Πλεονεκτήματα: "This was my first experience flying with Lufthansa airlines and the experience was outstanding from start to finish! This is what flying should be like! Other airlines should do what they do!"
Πλεονεκτήματα: "The food selection and quantity were wonderful! The crew and movie selection were great!"
Μειονεκτήματα: "My seat storage pocket was broken and I was unable to store items in it."
Μειονεκτήματα: "Not making my connection due to plane delay, poor boarding processes, long Lufthansa lines, and slow customer service. Couldn't make my connecting flight or the flight after that because they were over booked. Then was sent to Brussels with a 4 hour layover, and missed my Saturday interview at 4 pm. Then the Brussels Airlines flight was delayed. Never again."
Πλεονεκτήματα: "Flight was smooth and arrived early even though it left 30 minutes late."
Μειονεκτήματα: "Lufthansa should schedule more time to make connections."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "Luggage was held up at baggage claim over 45 minutes, therefore we missed our connecting flight. Had to argue with desk to get rebooked the following morning. Overall took about 2 hours from the time we received our luggage til we got to hotel !! After a 9 hour flight, we were done!!!!!!!!"
Μειονεκτήματα: "My luggage was covered in a liquid similar to honey. The wheels for my baggage was broken and i had to carry the bag instead of drag it."
Μειονεκτήματα: "Waited an hour after boarding in the plane."
Πλεονεκτήματα: "On time flight with no problems"
Μειονεκτήματα: "Uncomfortable seats so hard to sleep during flight"
Πλεονεκτήματα: "I love the fact that the flight arrived on time and there were no delays. I can say our time was respected by the airline."
Μειονεκτήματα: "There can be a better range of entertainment on the flight, and flying Lufthansa their isn't too much food variety"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "It was quick and smooth. Snack provided. Baggage arrived quickly."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "No difference between Business class and main cabin."
Πλεονεκτήματα: "All airplane was on time"
Πλεονεκτήματα: "Made tight connection. Slept entire trip"
Μειονεκτήματα: "Was a short flight , so really I don't have any negative impression"
Πλεονεκτήματα: "I love that the connecting flight wasn't through Lufthansa. As the original flight was delayed so long, I had to fly home on another airline."
Μειονεκτήματα: "That Lufthansa didn't actually get me on my connecting flight. That's what I didn't like about this flight: that it didn't happen."
Πλεονεκτήματα: "Boarding was fast Crew was polite"
Μειονεκτήματα: "There was no entertainment on board!!!!!!"
Πλεονεκτήματα: "Comfortable, timely and pleasant overall."
Μειονεκτήματα: "Flight got canceled and never got new flight! Also never got money back!"
Πλεονεκτήματα: "The friendly crew were good."
Μειονεκτήματα: "Insufficient legroom, limited drink options and dirty toilets. The flight was booked completely and hence the toilets were always occupied and unclean."
Μειονεκτήματα: "I didn't like missing my flight"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "I have always wanted to travel with Lufthansa and will do so in future too. For my wife it was her first and she loved it."
Πλεονεκτήματα: "Food and overall service"
Μειονεκτήματα: "My entertainment screen was barely functional. Also, I was in a window seat and the space under the seat in front of me had a white metal box taking up part of my legroom. Not anything I would have seen on a seating diagram."
Πλεονεκτήματα: "Nothing, really nothing"
Μειονεκτήματα: "Really never had less room in a seat!!!"
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "The service provided by the crew was okay but their attitudes were horrible. It seems as though they did not want to work."
Πλεονεκτήματα: "The service was incredible! We had wonderful flight attendants. Also, the food was great."
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Boarding is a zoo. Boarding by row is faster."
Πλεονεκτήματα: "Great service. Very comfortable seat"
Πλεονεκτήματα: "Food was good and entertainment system was full of plenty of options to help pass the time"
Μειονεκτήματα: "Seat got hard and so little leg room."
Πλεονεκτήματα: "The airplane was modern and well kept. The crew were attentive and kind."
Μειονεκτήματα: "Nothing - our flight out was great!"
Πλεονεκτήματα: "food wqs decent entertainment options were also good."
Μειονεκτήματα: "nothing to complain about except leg space"
Πλεονεκτήματα: "Plenty of seating room on this flight."
Μειονεκτήματα: "Little carry on baggage room. At least 50% of everyone's carry-on baggage could not fit on the aircraft."
Πλεονεκτήματα: "Loved the service. Nice small plane. Very easy boarding. This is a quick inter-city flight. The plane is small and agile. It did some pretty nimble turns and sharp banking that might be a little too exciting for some."
Μειονεκτήματα: "the staff constantly refused to help when they could and provided wrong information that caused me to miss my flight. i will never book through kayak because of this experience."
Πλεονεκτήματα: "Legroom was sufficient on this leg because I paid an extra $80 for an exit row."
Μειονεκτήματα: "Having to pay extra for normal legroom"
Μειονεκτήματα: "The flight good bit it’s always crappy when you loose your luggage"
Μειονεκτήματα: "No choice in main course. Only one option Long time since wine or beer is not offered free on a “major” airline. The entertainment was interrupted a couple of times with adds. Seats are tight and space more in line with a discount airline."
Μειονεκτήματα: "The flight was more than one hour delayed."
Πλεονεκτήματα: "Leg room, bottle of water waiting at seat, as well as pillow and blanket. Large number of entertainment choices."
Μειονεκτήματα: "Only one free drink per meal, otherwise only tea or coffee."
Μειονεκτήματα: "Handling of delay: - Massive delays and time wasted with individual case handling at the transfer centre in CPH when a more efficient group/bulk handling of passengers on the same flight with similar cases would make more sense. Handling of baggage during the delay. Un-necessary additional delays with baggage handling due to poor management."
Πλεονεκτήματα: "On time, movies, service staff"
Μειονεκτήματα: "Old screens and poor movies selection, tight leg space, not really offered much to drink."
Πλεονεκτήματα: "Decent movie selection and very smooth landing"
Μειονεκτήματα: "Surprised that Asian airlines typically havr larger and more comfortable seats. The SAS flight was fully booked and you could feel the cramped-ness of it. Also we weren't given the choice of what to have for our meals and were merely handed our food. Lastly, the flight was very, very uncomfortably warm."
Μειονεκτήματα: "website made it impossible to pay for baggage ahead pf time...so therefore they could and did rob us blind once we got to the airport the day of"
Μειονεκτήματα: "The seats were very uncomfortable"
Πλεονεκτήματα: "The crew was very kind"
Μειονεκτήματα: "Nothing :)"
Πλεονεκτήματα: "The crew was ok"
Μειονεκτήματα: "Business seats the worst I have ever tried, it was like laying in a coffin. Food average considering it was in business class.iFE glitchy and a small selection of movies."
Πλεονεκτήματα: "Great flight. Wonderful staff. No turbulence!"
Μειονεκτήματα: "Not enough characters to express my disappointment."
Πλεονεκτήματα: "Comfortable flight."
Μειονεκτήματα: "Only one meal option ( with meat). Alcoholic beverage not included."
Μειονεκτήματα: "Flight was cancelled due to a bomb alert. No food or hotel compensation. Stuck in Copenhagen for a day and night."
Πλεονεκτήματα: "Great takeoff and landing.Care ethics of the stuff was excellent. The quality of the food was very good and it was served with care."
Πλεονεκτήματα: "Comfortable seats and attentive crew!"
Μειονεκτήματα: "Old movies not up to date."
Μειονεκτήματα: "I paid for internet but it never worked"
Πλεονεκτήματα: "On time...and the staff was great"
Μειονεκτήματα: "Seat cushions"
Πλεονεκτήματα: "Just everything. On time, good service, relaxing flight. What else...?"
Μειονεκτήματα: "Flight delayed too long, 2 hours. No snacks, only drinks."
Μειονεκτήματα: "Flight late, plane not very clean food..."
Πλεονεκτήματα: "I am pleased we landed."
Μειονεκτήματα: "entertainment system did not function properly. when it did, movie selection was terrible. very mediocre flight experience by mediocre, government funded airline that doesn't really need to compete for business."
Πλεονεκτήματα: "Late delay and no service from flight staff"
Πλεονεκτήματα: "Friendly crew. First meal was good."
Μειονεκτήματα: "Small movie selection. Second meal/snack not great. Older plane (still had ashtrays in arm rests)."
Πλεονεκτήματα: "Everything was very good. I enjoyed the flight very much. The staff was friendly, courteous and professional. The cleanliness was good."
Μειονεκτήματα: "TV's on our whole row did not work for the entire flight. Reading lamp was burned out. It would have been tolerable for a domestic flight but these amenities are needed and appreciated on a six hour flight!"
Μειονεκτήματα: "Mostly junk food"
Μειονεκτήματα: "Long connection"
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "Nothing to mention"
Πλεονεκτήματα: "Nothing at all"
Μειονεκτήματα: "Fight was canceled and no email or communication was possible with this company. Called SAS office - CLOSED. Stood in line for 2 hours and no one came or announced anything. Checkin agents were on dope-no help and checking machines not working!"
Μειονεκτήματα: "For an international flight, only the first non-alcoholic drink is included for free. Let's say, if you want 2 orange juices, you have to pay for the second. Alcohol, of course, is not free under their system. Snacks? Forget about it."
Μειονεκτήματα: "Crew not friendly. One was very rude"
Πλεονεκτήματα: "A bottle of water along with the standard pillow and blanket at each seat. Never had a long line for the bathroom (dumb luck?)"
Πλεονεκτήματα: "The food was good, movie choices"
Μειονεκτήματα: "Little room to move"
Πλεονεκτήματα: "Staff was friendly"
Μειονεκτήματα: "Seats uncomfortable and way too small especially when people in front lean back in your space. Not enough space to put feet. Also I paid for my family of three to be grouped together on flight from Stockholm to Chicago and we were seated in separate aisles so we could not converse together at all. I feel I got cheated in that aspect."
Μειονεκτήματα: "Only water or coffee/tea. Not even soda."
Μειονεκτήματα: "That I didn't make it to Chicago the day I planned. My first leg had computer issues in Rome which pushed the flight back 4 hours which then made me miss my connecting flight. Had to stay a night in Copenhagen and fly out at 1540 the next day."
Πλεονεκτήματα: "Efficiency, confidence, promptness"
Μειονεκτήματα: "The meals were mediocre and should be up to the standard of the rest of SAS service. The selection of movies could have been wider. They do help pass the time."
Μειονεκτήματα: "Would be nice to have access to WIFI for free to use communication apps like Whatsapp and Messenger, also a larger selection of free entertainment would be nice. I find it very disappointing that there is a fee to select a special meal such as vegan or kosher, the breakfast meal was also mediocre"
Μειονεκτήματα: "Boarding was done through a shuttle to the tarmac where the plane was parked. This eliminated the advantage of having boarding priority which was important since one person in our party had mobility issues."
Πλεονεκτήματα: "The crew was friendly and helpful. The seats were comfortable and the food was great."
Μειονεκτήματα: "There seems to be a problem with the organization of the boarding process. I took COndor to and from Frankfurt - boarding both directions lacked organization. This last flight was a real cluster mess."
Πλεονεκτήματα: "Not much. The crew was nice but that’s about it"
Μειονεκτήματα: "It was extremely hot. Very uncomfortable"
Μειονεκτήματα: "No vegetarian option for second meal. No wifi at all, only one movie available to watch...Otherwise you have to pay. Most long-haul flights have a wide selection of movies available for free."
Μειονεκτήματα: "Boarding was terrible, took a couple hours with a huge line and shuttles. They lost my bag and I won't have it for a couple days (supposedly), seats were very uncomfortable, no vegetarian food option and crew shrugged when I asked. Plane was unbearably hot when we boarded."
Πλεονεκτήματα: "Direct route is the main benefit to flying condor, other than the that the airline offers below average customer service and amenities. Even my kids say Condor is the worst airline."
Μειονεκτήματα: "No kids movies even for purchase is unacceptable for a 10 hour flight during the high season when families travel!"
Μειονεκτήματα: "Left on the runway for hours"
Μειονεκτήματα: "Condor asked me to check in my hand luggage due to lack of space. Then they lost it. That happens... But after losing my luggage Condor acts like it is not their problem and tells me I should work with some generic luggage tracker company."
Μειονεκτήματα: "Overbooked flight. Couldn't get the seats that we had reserved 6 months prior as we failed to check in and reserve our seats in time."
Πλεονεκτήματα: "The flight attendants were very nice."
Μειονεκτήματα: "1. There was no organization when boarding. It was chaotic. 2. For some reason, everyone appeared to have a difficult time finding overhead room for their luggage. 3. The attendants are used more as sale‘s people than attendants. The items they were selling included candy, spirits, and cartons of cigarettes. 4. They only offer two free movies, a few tv episodes, and music. 5. They serve you food twice. No snacks. No alcohol."
Πλεονεκτήματα: "The boarding was smooth and efficient. We left and landed on time."
Μειονεκτήματα: "One of the flight attendants was crabby and didn't want to provide a drink for my husband and myself, so we just dealt with a different attendant."
Πλεονεκτήματα: "The direct flight from PHX to FRA"
Μειονεκτήματα: "pretty much everything about this experience. To start, the agents and online chat customer service were extremely rude and unhelpful, even after calling several times and waiting up to an hour on hold. At one point i expressed my frustration and answer i got was "I'm sorry you feel that way". No sympathy what so ever. On the flight -the seats were horrible and food was disgusting."
Πλεονεκτήματα: "The cabin crew was friendly and helpful. The seats on the plane are nice and wide, plenty of leg room."
Μειονεκτήματα: "We left from the far end of the terminal, and there was no gate. The one shop for buying a beverage and magazine there was closed. The supposedly more comfortable seats are not that great for a short person. The food and drink on board was fine but nothing special."
Πλεονεκτήματα: "We arrived safely."
Μειονεκτήματα: "This cheap airline packs in the passengers like sardines, then randomly charges them for the weight of their carryon luggage; the staff are rude; the boarding process was completely bungled; and for any good food or entertainment the passengers are again charged extra. I am never flying with Condor again!"
Πλεονεκτήματα: "Knowing they were going to miss my connection, they accepted the booking anyway, out of pure greed and complete disregard for my wellbeing. When I missed my connection in FRA they rebooked me on FRA-YVR-YYZ. That’s a day in a hotel then flying half way around the world to save them a buck. Terrible airline and I’ll never fly them again."
Μειονεκτήματα: "There were only two movies for free. You have to pay for all others."
Πλεονεκτήματα: "food dinner good staff was wonderful"
Μειονεκτήματα: "the seats in economy are like a straight jacket ..i cant even bend over to pick something up if i drop it... i will not book with Condor again if i dont have to."
Πλεονεκτήματα: "This flight was a little more challenging. The flight was delayed by 3 hours. I do appreciate thought that the Condor airline made the necessary arrangements to ensure their passengers can make the connection to their final destination even though we landed past the time we were to make our next connection. They too care of making sure to secure another flight for the passengers who missed their first connection. Great job. I made it back home the same day."
Πλεονεκτήματα: "The pilot. The flight was pleasant"
Μειονεκτήματα: "Terrible service"
Πλεονεκτήματα: "I can't say much of any part of the trip was good but I'm glad the flight is over with."
Μειονεκτήματα: "Bad parts: The tightness of the seat area between the arm rests is too constrictive. Passenger to my side overlapped my arm for extra room. Leg room is too close and could not stretch legs under seat without knees bumping seat ahead. The passenger ahead tilting seat back when food was served pushed my food tray into my lap. International flights should include entertainment movies at no additional fee."
Πλεονεκτήματα: "There was little to like except that the crew was friendly and helpful."
Μειονεκτήματα: "The headline says it all, the plane was cramped and uncomfortable, we had 2 old movies to watch in 11 hours, and they lost our bags and still haven't found them after 2 days - it's been a rough start to our honeymoon and the online/phone support to find our bags has not been good."
Πλεονεκτήματα: "Was more comfortable then I expected. Some of the crew was really friendly, while some were not."
Μειονεκτήματα: "One crew member filled the drinks about halfway out of our 100ml cups on a 11 hour flight and the plane was insanely dry on the flight. No idea why they'd skimp on water for passengers."
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "Seats are very small and uncomfortable"
Πλεονεκτήματα: "Staff was great comfort level good"
Μειονεκτήματα: "Food was ok. Entertainment old and limited"
Πλεονεκτήματα: "This is a new service out of New Orleans which I found very convenient and efficient. Smooth flight and good, attentive crew."
Μειονεκτήματα: "Communication regarding reservations and follow-up check-in was not very easy. Also at the airport when I stopped and asked a Condor employee for directions to locate my connecting flight, her initial response was curt --that she could not help me as she was in the process of boarding passengers -- although there was no one but her there. She then directed me elsewhere."
Πλεονεκτήματα: "I like that it was a direct flight and inexpensive."
Μειονεκτήματα: "We left one hour late. The lines were very long. Not enough agents. This happened both ways. The seat from Austin to Frankfurt was tight and very uncomfortable. I had paid 49 euros for it. So, on my return flight I upgraded to a 99 euro seat, thinking I'd just be charged the difference. No. I over-paid 150 euros for an exit door seat. The weight limit for a carry-on bag was lighter than for other airlines, so I had to check it in and overpay for that. One of my glass souvenirs was broken."
Πλεονεκτήματα: "I don't speak English (my granddaughter is helping me with this survey), and the crew was more than helpful in helping me all the way from Frankfurt to MSP."
Μειονεκτήματα: "There was nothing I didn't like."
Πλεονεκτήματα: "Great airline for the price, very clean, nice crew, food was okay for airline food."
Μειονεκτήματα: "Premium entertainment???"
Πλεονεκτήματα: "Being fed. Attentive flight attendants. In-flight entertainment. Phone chargers"
Μειονεκτήματα: "Our first leg of the trip was canceled by CONDOR. We had to frantically get help from a general ticket counter for our flight from Rome to Frankfurt. It was an epic ending to a horrible flight experience. Because our flight to Rome was beyond awful, we asked for a free seat upgrade and were told that they are unable to do that. They have zero customer service and don't seem to care about the customers at all."
Πλεονεκτήματα: "The crew was very nice. Meals were provided. the tablet set up so that we could watch movies, TV, our location during the flight or listen to music. Flight was on time."
Μειονεκτήματα: "No leg room. The person in front of me reclined their seat and there was barely room for a coffee cup on the table. My husband, who is not a particularly tall person had his knees against the seat in the front. Frankfurt is an odd airport. I lost track of all the lines that we stood in. Had to pay for more selection on movies and TV."
Πλεονεκτήματα: "The boarding is terrible"
Μειονεκτήματα: "Food is good"
Πλεονεκτήματα: "The food was super! Seats were very comfortable with ample leg room, and I could hardly keep my eyes open throughout the flight. The crew was also attentive."
Μειονεκτήματα: "Just that the only entertainment was a limited number of music radio channels with country and old school music. I mean no TV for premium economy?! Lufthansa's basic economy has got a TV and WiFi for long distance travels!"
Μειονεκτήματα: "The flight was not with Lufthansa. It was with Condor, and they seem not to know very much about customer service. I get that the airport industry doesn't work based on customer service, but still."
Πλεονεκτήματα: "Crew is nice. Inexpensive direct flight. Plenty of food and drinks."
Πλεονεκτήματα: "The crew were very courteous in the aircraft and the flight went smoothly over all."
Μειονεκτήματα: "They required me to check my hand luggage (something that has never happened in the five years I've been using that case) and the in-flight entertainment was hilariously sparse unless you wanted to pay an additional 8 euros for "premium" movies and tv. Additionally, I am a fairly small human but I was ridiculously cramped in their seats."
Μειονεκτήματα: "terrible food, confusing what's included the service price, most of all Customer service agents at the gate very ruth and not helpfull, delayed-not given time frame why or when the boarding will start, feels like you don't care about your customers satisfactions at all. Never will fly again on Condor Ailines!"
Πλεονεκτήματα: "Helpful and polite crew, new and clean plane. Standard meals were ok (nothing special) but special order meals where a little better"
Μειονεκτήματα: "Tight seats (economy class), fairly basic plane setup, delayed flight (~2:50 mins)"
Πλεονεκτήματα: "Crew were all super polite and friendly"
Πλεονεκτήματα: "The staff was accommodating when things went wrong"
Μειονεκτήματα: "The seats are very small especially when people recline. The need to request special meals for allergies ahead of time was not clear and there are very few snacks of any substance to purchase. The check in process and security process at Frankfurt are one of the least efficient I've ever seen."
Πλεονεκτήματα: "Crew was good"
Μειονεκτήματα: "Seat are not comfortable and food was terrible"
Πλεονεκτήματα: "Flight time was shortened by 1.5 hrs!"
Μειονεκτήματα: "Distance between seats was short and my knees touched the seat in front"
Πλεονεκτήματα: "The size of the plane and food."
Μειονεκτήματα: "Plane was 'old' and entertainment was terrible. Needed to bring my own entertainment."
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "Seats were very small."
Μειονεκτήματα: "Very disappointed I show up at otopeni airport and they told me they overbooked the flight I was so upset because I had to be on time in New York for my job I was looking forward for my first time flying with Austrian airlines ,then they found something with tarom Romania which was horrible .."
Πλεονεκτήματα: "I like the entertainment system, they have two free movies on economy class . For 8 euros you can access the entire repertoire. The food was ok, nothing spectacular."
Μειονεκτήματα: "The seats in economy don't have a lot of space, this can make long haul flights very uncomfortable. The boarding from Frankfurt to San Juan had no order whatsoever."
Μειονεκτήματα: "More comfort I had from Zagreb to Frankfurt then from Frankfurt to Seattle .If you want to watch any movie you have to pay 8 Euros. For vine and beer you pay 5 euros. Last year I had flight with Lufthansa and entertainment and vine ,even Whiskey was free."
Χρεωθηκαμε 55 ευρώ το άτομο για καθυστέρηση 15 λεπτών για το check in, κ ενώ προσπαθουσαμε να κάνουμε 7 ώρες πριν, από την εφαρμογή της Ryanair που είχε κολλήσει. Το ίδιο σκηνικό κ στην μετάβαση κ στην επιστροφή. Το προσωπικό στο check in απαράδεκτο κ στην εξυπηρέτηση κ στην συμπεριφορά, υποτίθεται ότι είναι εκεί για να κάνουν βοηθούν τους επιβάτες σε οποιοδήποτε πρόβλημα κ όχι να ειρωνεύονται κ να αποποιούνται κάθε ευθύνη.
Απλά απαράδεκτη η τακτική της εταιρείας κ το ηλεκτρονικό σύστημα σχετικά με τις επιβιβασεις κ τα check in. Η εφαρμογή για τα check in κολλάει συνεχώς κ για πολλές ώρες κ δεν σε αφήνει να τα πραγματοποιήσεις στην ώρα τους ώστε να σε χρεώσουν κάρτες επιβίβασης, ούτε 10 ούτε 20 άλλα 55 ευρώ το άτομο παρακαλώ!!!
Είχαμε αρκετή ώρα αναμονής στη φυσούνα , πριν από την είσοδο στο σκάφος , αυτό θα μπορούσε να είχε αποφευχθεί με καλύτερη συνεννόηση από τους υπαλλήλους διότι μέσα στους επιβάτες υπήρχαν πολλά μικρά παιδιά ...
Αν μπορούσαμε να μεταφέρουμε έστω κάποια περισσότερα πράγματα
Μια χαρά όλα. Value for money.
Πλεονεκτήματα: "Η θέση 17F είναι στην έξοδο κινδύνου τη μεσαία. Οπότε άνετος χώρος για τα πόδια..."
Μειονεκτήματα: "Ryanair shut down"
Μειονεκτήματα: "Nee better stuff, less rude"
Πλεονεκτήματα: "The staff was very kind"
Μειονεκτήματα: "Ryanair could do lots of things better."
Μειονεκτήματα: "Καθόλου άνετες θέσεις"
Μειονεκτήματα: "After new backage police... It was an Expensive mistake... bb ryanair"
Πλεονεκτήματα: "Ryanair suck"
Μειονεκτήματα: "Έχω έρθει στο αεροδρόμιο της Φρανκφούρτης 15:30 και η πτήση μου ήταν στης 19:15 έκανα όλες της διαδικασίες και στο τέλος μου λένε πριν φύγει ή πτήση δεν έχει άλλες δεση και και τώρα περιμένω εδώ στο αεροδρόμιο μαζί με την γυναίκα μου την επόμενη πτήση μετά από 11 ώρες μία έχουμε μεγάλο στρες μετά από αυτό που μας έκαναν και αυτό είναι η ευθύνη της εταιρείας και θα ζητήσω αποζημίωση για αυτό που μας έκαναν και ακόμα δεν βρήσκο της βαλίτσες μου μού λένε ότι μπορούν να έχουν πάει στην Αθήνα"
Πλεονεκτήματα: "Μου άρεσε το ότι δεν είχαμε καθυστέρηση και ότι οι αεροσυνοδοί ήταν όλοι πολύ ευγενικοί!"
Πλεονεκτήματα: "Friendly stuff, good price."
Μειονεκτήματα: "Delay at the airport, also didn't take off anytime soon. We were sitting for over half and hour in the plane. Seats are very cramped too. People over 1.80m / 6 foot have to book an extra seat with more space, otherwise you won't have an convenient flight."
Πλεονεκτήματα: "Όλα μέτρια"
Μειονεκτήματα: "Επιβίβαση και ανέσεις τύπου ΚΤΕΛ. Προσγείωση πολύ απότομη παρά του ότι ήταν νύχτα και είχε άπνοια..."
Μειονεκτήματα: "Απαράδεκτη προσγείωση"
Πλεονεκτήματα: "Η ευγένεια του πληρώματος και η χρονική ακρίβεια της πτήσης"
Πλεονεκτήματα: "Loved priority boarding with 2 bags, very smooth. Left on time, arrived early. Comfortable enough for a 1-hour flight."
Μειονεκτήματα: "Website said we must get boarding passes stamped or we wouldn’t be allowed on flight, and we wasted time waiting in line at check-in desk only to find out we didn’t need to get a stamp after all. The constant ads were annoying of course."
Πλεονεκτήματα: "Ήσυχη πτήση Ανεση"
Μειονεκτήματα: "Μιλούσε ασταμάτητα ο αεροσυνοδός με τον συνάδελφο του που δεν μας άφησε να ξεκουραστουμε"
Πλεονεκτήματα: "Γρήγορη επιβίβαση Δεν πονούσε το αεροπλάνο Άνετα Ξεκουραστα"
Μειονεκτήματα: "Δεν έχουν να προσφέρουν ένα νερό έστω τα τυπικά επειδή όλα τα χρεώνουν πάνω στο αεροπλάνο έστω το βασικό το νερό θα έπρεπε να ήταν δωρεαν"
Μειονεκτήματα: "Άργησε η πτήση όπως πάντα και κατέστρεψαν την βαλίτσα μου. Μεγάλη αναμονή παντού και χωρίς λόγο."
Μειονεκτήματα: "Έχω 2 μέρες που προσπαθώ να κονω check in Kai δεν μπορώ με τίποτα να βρω την κράτηση !!!μου λέει λάθος αρηθμος κράτησης !!!"
Μειονεκτήματα: "Not enough leg room. There sould be more space between the seats. Also me and my girlfriend had to sit away of each other thanks to Ryanair policy"
Πλεονεκτήματα: "Η τιμή η πτήση ήταν καλή με μια μικρή καθυστέρηση 10`λεπτών"
Μειονεκτήματα: "η άνεση ο χώρος για τα πόδια"
Πλεονεκτήματα: "Μόνο η τιμή"
Μειονεκτήματα: "- Προβληματική επιβίβαση με αποτέλεσμα την καθυστέρηση - Πλήρωμα δεν μπορεί να επιβληθεί στο κοινό - Πρέπει να πληρώσεις για χειραποσκευή και τα ερμαρια είναι άδεια"
Πλεονεκτήματα: "Αρκετές επιλογές για να κάνεις το ταξίδι πιο άνετο"
Μειονεκτήματα: "- Απαράδεκτη η επιπλέον χρέωση χειραποσκευής - Το πλήρωμα δεν επιβάλλεται στους πελάτες στην επιβίβαση με αποτέλεσμα να γίνονται συνέχεια καθυστερήσεις - Η πτήση από TLV προς PFO δεν επέτρεπε να έχεις κάρτα επιβίβασης από την εφαρμογή και επέβαλε και πρόστιμο αν δεν το είχες τυπώσει. Απλά ΑΠΑΡΑΔΕΚΤΟ!"
Μειονεκτήματα: "ΕΛΛΕΙΠΗ ΕΝΗΜΕΡΩΣΗ ΓΙΑ ΑΚΥΡΩΣΗ ΠΤΗΣΗΣ,ΕΠΑΛΑΜΒΑΝΟΜΕΝΕΣ ΑΚΥΡΩΣΕΙΣ ΠΤΗΣΕΩΝ,ΑΔΙΚΑΙΟΛΟΓΗΤΗ-ΑΒΑΣΙΜΗ ΑΙΤΙΑ ΑΚΥΡΩΣΗΣ ΠΤΗΣΗΣ(,ΑΔΥΜΑΝΙΑ ΠΡΟΣΓΕΙΩΣΗΣ ΑΕΡΟΣΚΑΦΟΥΣ ΣΤΟ ΑΕΡΟΔΡΟΜΙΟ ΤΗΣ ΡΟΔΟΥ) ΕΝΩ ΑΕΡΟΣΚΑΦΗ ΑΛΛΩΝ ΕΤΑΙΡΕΙΩΝ ΠΡΑΓΜΑΤΟΠΟΙΟΥΣΑΝ ΚΑΝΟΝΙΚΟΤΑΤΑ ΠΤΗΣΗΣ ΑΠΟ ΚΑΙ ΠΡΟΣ ΡΟΔΟ.ΤΡΟΜΑΚΤΙΚΗ ΠΡΟΣΓΕΙΩΣΗ ΣΤΗΝ ΑΘΗΝΑ ΚΑΙ ΣΤΗ ΡΟΔΟ."
Πλεονεκτήματα: "The landing"
Μειονεκτήματα: "You have to buy priority and to buy sear to travel with yr companion, wozzair do that for free"
Πλεονεκτήματα: "The new flight of wizzair"
Πλεονεκτήματα: "Ryanair new policy’s sucks They put mu cabin luggage out and they broke an expensive lens of my camera"
Μειονεκτήματα: "Everything... wizzar was more reliable and i will flight with them or"
Μειονεκτήματα: "Καθυστέρηση χωρίς λόγο κατά την επιβίβαση, μεγάλες αναταραχές χωρίς λόγο,25-30 λεπτα κάναμε κύκλους πάνω από την Θεσσαλονίκη και πολύ κακή έως τρομακτική προσγείωση από τον κυβερνήτη"
Πλεονεκτήματα: "First time using RyanairI have heard so many negative comments about Ryan air and was genuinely surprised that my experience was so positive. The entire boarding process along with arrival and departure were easy and everything was on time."
Μειονεκτήματα: "Το πλήρωμα δεν ήρθε στην ώρα που έπρεπε με αποτέλεσμα η πτήση να καθυστερήσει 30 λεπτά"
Πλεονεκτήματα: "You get what you pay for. Nothing less and definitely nothing more."
Πλεονεκτήματα: "Crew were pleasant"
Μειονεκτήματα: "Seats too small and too close together. It arrived late, and claimed to be "on-time". Our luggage disappeared for 15 mins while later arrivals got theirs before us."
Μειονεκτήματα: "Δεν με άφησαν καν να πετάξω αναγκαστικα να βγάλω εισητήριο με άλλη εταιρία επειδή έχασα την ταυτότητα μου και με χαρτί από την αστυνομία δεν με άφησαν να πετάξω ενώ οι άλλες εταιρίες δεχοντε το δίπλωμα μου κανονικά σαν έγγραφο Ryan air the worst company ever."
Πλεονεκτήματα: "Very punctual and smooth flight"
Μειονεκτήματα: "Seats could not be reclined. Not much space for carry ons."
Μειονεκτήματα: "Everything was great!"
Πλεονεκτήματα: "The fare was very inexpensive"
Μειονεκτήματα: "All of the added fees and added expenses in getting there (cab,busses,time) made in the same cost if not more. as flying to and out of the larger airports. Wasn't worth the stress in the end."
Μειονεκτήματα: "Unable to check in to flight online and charged an additional 60 euros per person at airport just to check into flight. Charged another 60 euros per bag despite fitting in the bag check dimensions at gate. Extremely rude agents at the gate. AVOID THIS AIRLINE."
Πλεονεκτήματα: "Nice crew and good informations flow"
Μειονεκτήματα: "Had to wait outside for boarding. No pocket on seats."
Μειονεκτήματα: "Delayed by 2 hours without advanced notice."
Πλεονεκτήματα: "They didn't make me check my bag on the first flight but did on the second. It cost me 50 Euro, which is more than I paid for the flight. Overall, good airline if you pack light."
Πλεονεκτήματα: "The flight was in time"
Μειονεκτήματα: "Nothing negative"
Μειονεκτήματα: "Terrible customer service. Rude people working."