Πλεονεκτήματα: "The food and very professional and friendly service."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "Excellent service from the crew and prices were good."
Μειονεκτήματα: "The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight."
Πλεονεκτήματα: "Crew was great. Very friendly and accommodating"
Μειονεκτήματα: "Regional jet had hard seats but adequate for 1 he flight"
Μειονεκτήματα: "Flight was delayed and missed 2nd flight due to delay"
Πλεονεκτήματα: "Crew was fantastic"
Μειονεκτήματα: "Boarding was delayed by 30 minutes. May have been beyond the crew control."
Πλεονεκτήματα: "plane was clean"
Πλεονεκτήματα: "Crew is great."
Μειονεκτήματα: "The airline lost my luggage ."
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Crew was amazing"
Πλεονεκτήματα: "Everything aside from the food and cabin atmosphere."
Μειονεκτήματα: "Food and cabin atmosphere. The cabin felt very stuffy and warm."
Μειονεκτήματα: "2 hour delay and 3 crying babies on a red eye."
Πλεονεκτήματα: "Crews was very good and helpful."
Μειονεκτήματα: "I have to pay $100 at the airport for my second bag, which was a total surprised to me. Because when the question of how many check bag came up and I put in 2. There should be a warning come up that it will be extra charges for the second bag."
Μειονεκτήματα: "The boarding organize by group could improve the process"
Μειονεκτήματα: "The connection time was too long"
Μειονεκτήματα: "Legspace in economy class was probably good back in 1975, but in 2019 not acceptable anymore"
Μειονεκτήματα: "They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them."
Πλεονεκτήματα: "full aircraft"
Πλεονεκτήματα: "Everything"
Πλεονεκτήματα: "Friendly staff On time"
Μειονεκτήματα: "Seats (legs)"
Πλεονεκτήματα: "Proper business service all the way."
Μειονεκτήματα: "The seats did lay flat but were hard and uncomfortable in the down position. The breakfast barley was completely unappetizing."
Μειονεκτήματα: "I arrived on Thursday, today is saturday and I am still without my luggage."
Πλεονεκτήματα: "Nice experience."
Μειονεκτήματα: "Seats are not so comfortable. Crew is nice, but not too nice"
Πλεονεκτήματα: "Great flight. Lots of good food."
Πλεονεκτήματα: "Friendly service and food"
Μειονεκτήματα: "Older plane with no entertainment"
Πλεονεκτήματα: "The hospitality & staff were impeccable."
Πλεονεκτήματα: "Staff"
Μειονεκτήματα: "Seats and handling of luggage"
Πλεονεκτήματα: "Crew was courteous."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Delay at airport was awful. Gate was not announced ahead of time. By the time it was everything ok the terminal was closed. Some people appeared to have couches while I did not. Gate was at the end of the empty terminal. Wifi pass expired and no artery was offered even though the flight was delayed. Passengers were made to leave the gate to recheck passports. My bags were searched twice and while I fully support security this was excessive"
Μειονεκτήματα: "Provide vouchers in consistent manner. Provide wifi alternatives. Don't use an empty terminal. Offer more toilets and water fountains."
Μειονεκτήματα: "Seats too small."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "The service on board was excellent, I would use this airlines in the future..."
Πλεονεκτήματα: "Nothing because the airplane seats were terribly uncomfortable!"
Πλεονεκτήματα: "Our of the 4 females I interacted with only Miishiie was helpful. The movies are a good selection. They were on time."
Μειονεκτήματα: "I'm 6'2 and black. I asked if I could pay to upgrade to business class after viewing coach. They lied and said it was full when I could see empty seats. They bumped up a white female for free 3 hours later."
Πλεονεκτήματα: "Nice staff"
Μειονεκτήματα: "Old business class, old enterior, cabin too hot, seat uncomfortable due to permanent deflation of cushion."
Πλεονεκτήματα: "Food is decent"
Μειονεκτήματα: "Really old air crafts with disgusting seats, I don't know when they were cleaned. Wifi options given are horrible, If you really want to provide this option at least provide like full flight or in increments of hours not by data limit, this shows how archaic is your business thinking is!! You have to seriously update .."
Πλεονεκτήματα: "Friendly attendants responded to every need. Chicken with rice meal was very good."
Μειονεκτήματα: "The sound system for movies was distorted."
Πλεονεκτήματα: "The service is the best!!! I enjoyed everything!!"
Πλεονεκτήματα: "Food usually was very bad on SWISS flights' econ class, this was surprisingly better (just better, not good). Staff were professional and polite though they spoke very loud even when most people around were asleep."
Μειονεκτήματα: "At check-in counters, staff managing the queues did not speak English at all, same thing at the security check queue, only Spanish speaking. There should be some clearer instructions of how and where to queue at boarding. Everyone just wanted to cut queue."
Πλεονεκτήματα: "Comfort of the flight ,very friendly staff"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Everything......"
Μειονεκτήματα: "None"
Πλεονεκτήματα: "The service and hospitality"
Πλεονεκτήματα: "Staff was friendly and accommodations were nice"
Μειονεκτήματα: "Delayed flight and lost my luggage..."
Μειονεκτήματα: "No inflight entertainment."
Πλεονεκτήματα: "Excellent flight staff and better than average airplane food."
Μειονεκτήματα: "If one is over child height and the uncaring person in front of you slams their seat into full recline, one will be miserable on steroids. Swiss Air will not correct the small free space capacity (both pitch and width) most assuredly. Thus, I now fully appreciate why fellow travelers embrace airplane knee protectors. "Don't leave home without them," especially on Swiss Air (emphasis added) !"
Μειονεκτήματα: "Headsets did not work"
Μειονεκτήματα: "An hour late, not Swiss fault but Captain continued to broadcast 5-10 minute delays. Just say it's going to be an hour, then we can all turn our phones back on and go to the lavatory."
Μειονεκτήματα: "We didn't had entertainment"
Πλεονεκτήματα: "Good staff, food, service"
Μειονεκτήματα: "No leg room for us tall people!"
Πλεονεκτήματα: "Flight wasn't full, so we were spread out and had more room"
Μειονεκτήματα: "Carry-on allowances continue to be significantly less than other comparable airlines- was only allowed one piece"
Πλεονεκτήματα: "Professional. On time. Attentive. Great movies. Overall great."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."
Πλεονεκτήματα: "The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average."
Μειονεκτήματα: "The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate."
Πλεονεκτήματα: "Amazing crew"
Μειονεκτήματα: "WIFI"
Μειονεκτήματα: "Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse."
Πλεονεκτήματα: "crew was great ,seats was better than good"
Μειονεκτήματα: "nothing"
Πλεονεκτήματα: "The crew was great!"
Μειονεκτήματα: "I don't like the movie options. Some are quite sexual and can be seen around the plane."
Πλεονεκτήματα: "It was all fine, a bit cramped, but otherwise fine"
Μειονεκτήματα: "I had only 40 minutes to board my connecting flight to Vienna, had to run through two sets of security gates and one immigration and a long walk - at 64, I almost didnt make it, and was the last one to board huffing and puffing!"
Μειονεκτήματα: "All good"
Μειονεκτήματα: "Seats very hard and uncomfortable in economy"
Πλεονεκτήματα: "The crew was amazing, the seat was comfortable"
Πλεονεκτήματα: "Seat ok typical. Non busy flight lots of room"
Μειονεκτήματα: "Food was poor"
Μειονεκτήματα: "Free wifi"
Πλεονεκτήματα: "I liked the abundant choices for entertainment and the comfortable seating."
Μειονεκτήματα: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."
Πλεονεκτήματα: "I never try Austrian airlines because this trip was my first trip with them and I'll say that it's one of the best trips I ever had the airport at Vienna it's very small and easy to go anywhere you want and it's super clean and the stuff at the airport are very helpful and they all speak English and I was able to get a hotel room with walking destination from the airport and it was a very good experience overall I'll definitely recommend to anyone and I'll definitely keep them on my top list"
Πλεονεκτήματα: "Crew was very friendly, food was decent and the boarding was a breeze."
Πλεονεκτήματα: "Safe trip"
Μειονεκτήματα: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."
Πλεονεκτήματα: "The stewardess is very polite and accommodating n"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Μειονεκτήματα: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."
Μειονεκτήματα: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Μειονεκτήματα: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."
Πλεονεκτήματα: "Very friendly staff"
Μειονεκτήματα: "All was well"
Μειονεκτήματα: "Changing planes on Vienna was not easy so 1-hour layover was barely enough (required running)"
Πλεονεκτήματα: "Was a fine solid flight by Austrian."
Πλεονεκτήματα: "The flight was comfortable and very timely."
Μειονεκτήματα: "Very little leg room."
Πλεονεκτήματα: "Boarding/deplaning quick Left on time"
Μειονεκτήματα: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"
Πλεονεκτήματα: "The service. Very attentive staff."
Μειονεκτήματα: "Nothing!"
Μειονεκτήματα: "Hot meal was awful"
Μειονεκτήματα: "Food part was missing."
Μειονεκτήματα: "I wanted to buy an checked-in luggage, but Austrian site did not worked properly, repeatedly gave an error message. I ended up buying it at the counter desk, in the airport, at a much higher price."
Μειονεκτήματα: "Our flights there were postponed causing us to miss out connecting flights, we rescheduled with a different airline. The same thing happened coming home. Austrian was a complete disappointment going there and back."
Πλεονεκτήματα: "The crew was very attentive, generous and courteous."
Πλεονεκτήματα: "Very organized airline. Friendly staff."
Πλεονεκτήματα: "Great experience, friendly crew!"
Πλεονεκτήματα: "The crew was super nice"
Μειονεκτήματα: "Not enough food during the long flight"
Μειονεκτήματα: "Rudest flight attendants I've ever witnessed. No food or drink for six hours. Bad entertainment selection."
Μειονεκτήματα: "The flight was delayed but due to efforts of the pilot we were on time!"
Πλεονεκτήματα: "Good place for the legs"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"
Πλεονεκτήματα: "Plenty of food and drinks, pleasant crew"
Πλεονεκτήματα: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Μειονεκτήματα: "nothing, it was a great flight from beginning to end"
Πλεονεκτήματα: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Μειονεκτήματα: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."
Πλεονεκτήματα: "Staff was friendly and the flight was pleasant."
Πλεονεκτήματα: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Μειονεκτήματα: "Unprofessional very, very!"
Πλεονεκτήματα: "This time it seems I had a little bit more leg room. Which makes a big difference!"
Πλεονεκτήματα: "Pleasant flight crews on all flights."
Μειονεκτήματα: "Cramped seating in coach."
Πλεονεκτήματα: "Made it there safely."
Μειονεκτήματα: "Not much space in the seats on the flight especially for 10 straight hours."
Πλεονεκτήματα: "My bag didn't make my connecting flight so I guess they upgraded me because of that. Exceptional service, food and comfort. Ground staff at Vienna and crew were wonderful."
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Nothing"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Very friendly crew, very clean cabin, very comfortable seats"
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Best airline"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Since I was traveling with a child we were borded first"
Μειονεκτήματα: "The seats weren’t the most comfortable"
Πλεονεκτήματα: "Seat was OK"
Μειονεκτήματα: "Good"
Μειονεκτήματα: "The entertainment choices were poor and the connection not good. Seats too close together so difficult to get in and out of seats"
Πλεονεκτήματα: "Legroom and recline of seats of the A350"
Μειονεκτήματα: "Noise of engines at cruising speed louder than most of it's size USB outlet didn't charge"
Πλεονεκτήματα: "On the airline website the price of the ticket was $3000 and I bought it for $750 on Kayak, I expected delays, cancellations or something to go wrong and justify that price drop. Nothing of that sort happened! It was a comfortable and on time trip with no problems!"
Μειονεκτήματα: "Nothing!"
Πλεονεκτήματα: "The food was good was good"
Μειονεκτήματα: "The entertainment was poor the movies selection was poor"
Πλεονεκτήματα: "I was on exit place so there were a lot of room space. Flight was only 1 hour."
Πλεονεκτήματα: "Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle."
Μειονεκτήματα: "Slightly too cool but I had an extra blanket and that is preferable to hot."
Πλεονεκτήματα: "Although the flight to Frankfurt was delayed for more than an hour they made special arrangements to get on time to the next flight."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Business class is a rip off. They are economy class seats. They don't recline. No entertainment whatsoever!! Horrible experience."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Comfortable plane, food good, flight attendants professional. No complaints"
Πλεονεκτήματα: "Equipment, crew"
Μειονεκτήματα: "The boarding of the plane was disorganized."
Μειονεκτήματα: "They cancelled my flight"
Πλεονεκτήματα: "Food was pretty good,Lufthansa one of the best companies to fly with."
Πλεονεκτήματα: "It’s amazing. Fast and comfortable."
Πλεονεκτήματα: "Lufthansa airlines never fails to provide excellent service."
Πλεονεκτήματα: "Entertainment was very diverse ;great"
Πλεονεκτήματα: "Where is my bag"
Μειονεκτήματα: "Where is my bag"
Πλεονεκτήματα: "Entertainment system"
Μειονεκτήματα: "Always the same mess in Frankfurt to get into terminal Z, surely waited 30 minutes and almost lost connection. Food quality mediocre at best. Lost luggage, no Lufthansa representative around at baggage claim."
Πλεονεκτήματα: "The crew were friendly"
Μειονεκτήματα: "Nothing I didn't like"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Very nice personals, I'm so happy."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Helpful crew, comfortable seats"
Πλεονεκτήματα: "Craft-foods-seats"
Πλεονεκτήματα: "Flight from Budapest to Munich was slightly delayed and I had a tight connection time to begin with. The effort the Lufthansa staff made to get me to me connection was heroic."
Μειονεκτήματα: "My first flight was delayed by well-over an hour, having me arrive an hour late for my connecting flight home. There were no efforts to assist me in locating my connecting flight, to set up any accommodations while at the connecting flight's airport for the additional 4 hours of waiting time, no apologies for making me late for wedding rehearsals (I'm the officiant!). I had to actively seek out the ticket counter for another airline, through which my connecting flight was re-routed."
Πλεονεκτήματα: "The crew members were friendly."
Μειονεκτήματα: "Fro dinner the quanty was very little. I weigh barely over 100 lbs, and l don't eat very much. Still even for me there wasn't enough, so I got hungry after a few hours. For breakfast the egg was rubbery. It was disappointing."
Μειονεκτήματα: "Flight delayed by about an hour"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Very friendly staff!"
Μειονεκτήματα: "Monitor was very slow and at some moments not working at all (even after restart)"
Μειονεκτήματα: "Flight was an hour and a half late!"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Traveling in early February, the plane was relatively empty. Crew was very nice."
Μειονεκτήματα: "No entertainment on flight! Smallish plane."
Πλεονεκτήματα: "Everything about this flight was amazing. The food was fantastic, the service was better, and my comfort was always at maximum. This company makes all American domestic companies pale in comparison."
Πλεονεκτήματα: "I appreciated the advance boarding for families traveling with younger children. Plenty of time to settle in with the kiddos."
Μειονεκτήματα: "Delay in boarding, delay in removing snow/ice, my seat was changed without notifying me (after i checked in on line the day before)"
Πλεονεκτήματα: "Again the friendly crew."
Μειονεκτήματα: "The snack at dinner. A simple sandwich would be better instead of the heated pizza and large sandwich they did give."
Μειονεκτήματα: "The airplane left Barcelona late and arrived in Frankfurt late. Lufthansa only allowed a 45 minute layover in Frankfurt to catch our connecting flight to Seattle. Because we arrived late - we only had 20 minutes to catch our connecting flight to Seattle. What made this an awful experience is that the flight from Barcelona landed at Gate A - our connecting flight was at Gate Z. This was as about as far away from each gate as you could get. This was over a mile to run in order to catch our connecting flight - I hurt my hamstring during the run. The Lufthansa "assisting agent" in the Frankfurt terminal was less than helpful and laughed when we told her where our connecting gate was. Not only did she laugh but she did not offer any assistance to get us to the gate on time. Prior to our trip - I called Lufthansa and voiced my concern that a 45 minute layover for an international flight was not a lot of time for us to make a connecting flight. The agent I spoke with said that legally - 45 minutes was a standard lay over for Lufthansa and she did not offer me any alternatives. This was not a pleasant experience with Lufthansa and I doubt we will fly with you again."
Πλεονεκτήματα: "Check-in was quick, only 4 parties ahead of me even though I arrived at the airport only 60 minutes prior to departure. Cleared security quickly too. Aircraft new and clean. Breakfast, excellent omelet, and crew extremely attentive to our needs- offering 2 drinks instead of other airlines which just give one and makes you feel that is all you deserve."
Μειονεκτήματα: "Couldn't have been better."
Πλεονεκτήματα: "crew"
Μειονεκτήματα: "food, entertainment"
Πλεονεκτήματα: "Yes it was a smooth comfortable flight"
Μειονεκτήματα: "Everything was fine"
Μειονεκτήματα: "Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed."
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "Se take to much turbulence"
Πλεονεκτήματα: "The pasta was great"
Μειονεκτήματα: "Movies with english subtitles"
Πλεονεκτήματα: "Seats had tv monitor"
Μειονεκτήματα: "Check in was horrible and inefficient. The seats are smaller compared to most major airlines (Delta, AA, Air France, KLM)"
Μειονεκτήματα: "The meals could have been better"
Μειονεκτήματα: "Flight were delayed abnd canceled"
Πλεονεκτήματα: "The crew was kind and professional, cosy seats with enough place for the legs... Good content in entertainment system."
Πλεονεκτήματα: "The representative at Miami took forever to get a wheelchair. She did not pay attention to my ticket that states assistant needed until I said so. She was in a hurry n did not give me all her attention. I think she was rude and inconsiderate based on my age or don’t feel like been bothered"
Μειονεκτήματα: "The representative at Miami took forever to get a wheelchair. She did not pay attention to my ticket that states assistant needed until I said so. She was in a hurry n did not give me all her attention. I think she was rude and inconsiderate based on my age or don’t feel like been bothered"
Πλεονεκτήματα: "Polite crew."
Μειονεκτήματα: "No power outlets. TV video was shaky. The audio jack did not work. Flight was delayed."
Πλεονεκτήματα: "The crew was friendly and lovely, and all seemed to have a bit of humor to them."
Μειονεκτήματα: "They ran out of dinners, and I was not able to check in 24 hours prior to select my seat."
Μειονεκτήματα: "The seats in flight are very small and not comfortable.Food quality also poor as they don't even provide fruits in flight.The food is junk."
Πλεονεκτήματα: "Meal was delicious"
Μειονεκτήματα: "Flight delayed by rain - normal. Very little communication. Old plane with antiquated technology. Flight was extremely warm."
Μειονεκτήματα: "The layover in London was too short and we missed the follow-on flight due to the flight getting into London late and BA not getting us through the terminal rapidly."
Πλεονεκτήματα: "best vegan meal ever"
Μειονεκτήματα: "I missed my connection and was stuck for 12 hours. I was not warned that at nearly 70, I might need help to get to the gate on time. When I was late, the staff told me I should have asked for help.I had no way of knowing. I was told on another flight about the time limit. The lack of variety of entertainment and the quality of the equipment and the picture resolution made was a joke"
Πλεονεκτήματα: "Crew were exceptional in service friendliness and attentiveness."
Μειονεκτήματα: "BA website very confusing and not efficient. There is. No option to book seats online. You. Only had the option to pay extra to book seats online which was crazy since there were many vacant seats on board ... it said you could book your seats for free online24 hours before flight but this options wasn't working ! This should not happen in these times"
Μειονεκτήματα: "Food look and taste like cat food"
Μειονεκτήματα: "Very big delay!!!"
Μειονεκτήματα: "Everything was fantastic."
Μειονεκτήματα: "The aircraft (flight operated by American Airlines) was so old that in Economy class there weren't individual screens on the back of the front seat. I haven't seen anything like that since the 1990s! There was no USP or outlet to charge phones or ipads so i couldn't even use my entertainment. Passengers should be informed in advance or given a significant discount. Very disappointed."
Πλεονεκτήματα: "The subject says it all."
Πλεονεκτήματα: "great team. good snacks. great room."
Πλεονεκτήματα: "Crew was friendly and helpful."
Μειονεκτήματα: "I ended up calling American Airlines and they changed my flight completely. I will never be using Kayak again as you made a stressful situation even more stressful. You don't care about your customers at all. If you did you would have a customer service here in America"
Πλεονεκτήματα: "My flight was changed from Philadelphia to London"
Μειονεκτήματα: "Little leg space"
Πλεονεκτήματα: "It was on time and transfer was easy"
Πλεονεκτήματα: "Very good experience, will travel with you again."
Πλεονεκτήματα: "Friendly and helpful staff."
Μειονεκτήματα: "Father with two young daughters was presented at checkin with separated seats, so we had to request others to trade with us once we were on the plane. Which they happily did. I was not able to reserve seats online for some reason; therefore the staff at check in should know that they should try to reserve three seats together for a parent traveling with two pre-teen kids."
Πλεονεκτήματα: "Many entertainment options, food was tasty."
Μειονεκτήματα: "Movie options were not new releases"
Μειονεκτήματα: "All beverages cost extra, including water"
Μειονεκτήματα: "It has been a week and British airways still hasn't delivered my suitcase."
Πλεονεκτήματα: "Comfortable seats"
Μειονεκτήματα: "Flight was unexpectedly delayed making us almost miss our connecting flight even though it was 1.5 hours after we were supposed to land."
Πλεονεκτήματα: "Flight crew was friendly and hard working."
Μειονεκτήματα: "Got at the airport plenty of time prior, waited well over an hour in line to get a boarding pass, while the one ticket taker had no sense of urgency. Could have easily missed the flight."
Πλεονεκτήματα: "The variety of in-flight entertainment options. The headrests. The staff was particularly helpful and courteous."
Πλεονεκτήματα: "Very prompt and good communication from pilot"
Πλεονεκτήματα: "It got us there safely"
Πλεονεκτήματα: "Will never use Kayak again!"
Μειονεκτήματα: "Will never use Kayak again!"
Πλεονεκτήματα: "Overall an excellent trip. Easy boarding/exit."
Μειονεκτήματα: "Did not purchase food or entertainment."
Μειονεκτήματα: "Flight crew was very aggressive and casual. Displays are ancient. Seat was broken."
Μειονεκτήματα: "This flight was delayed for 3 hrs which meant I would miss 2 onward connections-- had to be re- booked on American"
Πλεονεκτήματα: "Arriving safely."
Μειονεκτήματα: "The temperature was annoyingly hot on board."
Πλεονεκτήματα: "Silent aircraft, good indoor climate"
Μειονεκτήματα: "Food was awful, boarding takes too long"
Πλεονεκτήματα: "Boarding was smooth, the attendants attendant, the food surprisingly good, and the entertainment outstanding. An entire library of in-flight movies, a display of where your flight is in the world, a few in-lfight games and even an in-flight chatroom."
Μειονεκτήματα: "A few times, I feel like the attendants either didn't notice me."
Πλεονεκτήματα: "Our original flight was delayed an hour, then 4 hours, then eventually cancelled. The last gate crew gave us no updates other than saying it was being delayed to a maintenance check. We eventually had to rebook our direct flight from ORD to CDG to then ORD to LHR and then to CDG. Because of this delay we missed most of our first day in Paris. The flight crew from LHR to CDG was very polite and friendly! I will be doing business with British Airways again in the near future. I will not be doing business with American Airlines anytime soon. Neither will my friends and family once they find out about my horrible experience with their lackluster customer service."
Μειονεκτήματα: "Everything that involved American Airlines and my 7 hour flight delay."
Πλεονεκτήματα: "the food was good"
Μειονεκτήματα: "the seats in economy were a little cramped."
Μειονεκτήματα: "Lost our luggage both at destination and on return to Chicago. Also canceled flights resulting in having to stay overnight at layover location spending night sleeping on sofa without blankets. Due to cancelled flight we didn't get to spend night in hotel I already payed for and now will lose day of work. My daughter and I will never travel with these are lines again. WE ARE VERY DISAPPOINTED AND ANGRY. AMERICAN AIRWAYS AND BRITISH AIRWAYS are huge disappointment to us."
Μειονεκτήματα: "Departed one hour late from Miami"
Πλεονεκτήματα: "The crew was nice and the food was alright. Good entertainment and comfy plane."
Πλεονεκτήματα: "Air Canada's fights to and from Regina to Milwaukee are way to long"
Μειονεκτήματα: "Vincent, the Director of Services ensured that this is the best flight I have ever had on AC’s Business Class"
Μειονεκτήματα: "The attendants could have been more hospitable"
Πλεονεκτήματα: "I learned not to fly with air Canada again"
Μειονεκτήματα: "Stop lying to passengers Give little care to travelers with infants Telling us that there are so many infants traveling and no bassinet seats are available then find out that air Canada had sold themSellig for $100... Is a decisive act and careless"
Πλεονεκτήματα: "It was too hot in the airplane, and we were sweating. No leg room, no screens, I asked for water and didn't get"
Πλεονεκτήματα: "We arrived safely"
Μειονεκτήματα: "Flight was 3 hours late. Crew was disorganized & inefficient. Announcements were repetive & not helpful. Waited 2-1/2 hours on plane before departure because crew was terribly ineffective boarding passengers that were re-routed from another flight. No weather or mechanical issues, bad decisions."
Πλεονεκτήματα: "The crew was very nice and friendly. They were very accommodating and genuine."
Μειονεκτήματα: "The washrooms should be cleaned during the flight."
Μειονεκτήματα: "the poor Air Canada Rouge employee boarding the passengers from the gate was alone but it was hard to see her working so hard. There should have been 2 employees there as it was very busy and many had to wait. I had wheelchair assistance and was left at the wrong exit for my shuttle and had to walk quite a distance, which took me a very long time, and therefore added over an hour to my travel home."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Seats the the very rear"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "When I bought the ticket I thought it was air Canada but it was air Canada rouge so no food no entertainment tried to download air Canada app but took about an hour to get 10 percent done so flew with no entertainment no drinks no food nothing. Boarding was a pain had a three year old also had to pay extra 50 dollars for my baggage. Typical air Canada nonsense. Would not use them again."
Πλεονεκτήματα: "It was great!!!"
Πλεονεκτήματα: "The flight was smooth and the entertainment was diverse which I loved. I watched a documentary on the Inuit and an Israeli movie ( both things I am not normally exposed to ). How awesome ."
Μειονεκτήματα: "There is nothing I did not like"
Πλεονεκτήματα: "I got upgraded to business. I was very happy, because my day in Atlanta was exhausting, and that made the whole thing excellent. Harry Giles"
Πλεονεκτήματα: "Boarding was a smooth and easy process and crew was pleasant."
Μειονεκτήματα: "I'm only 5'2" rouge is advertised as comfort and the seats felt slightly cramped. Not sure how someone taller could be comfortable."
Πλεονεκτήματα: "air temperature was comfortable, crew members were nice"
Μειονεκτήματα: "needed a little snack for kids. delays too long!!!"
Πλεονεκτήματα: "The crew was professional and friendly."
Μειονεκτήματα: "The return flight to Orlando was just shy of 2 hours delayed. It was delayed 30 minutes prior to boarding. Then we sat on the plane, at the gate for over an hour. The plane was absolutely filthy. There was food on the seats, on the floor, smears on the window. It was disgusting and I could not wait to get if that plane. I will not be choosing air Canada in the future."
Μειονεκτήματα: "Threat , people stoll my staff"
Μειονεκτήματα: "I made a mistake on my reservation. I thought I made it for July 30tb , but it was for August 30th . They charged over $600.00 to fly home , which is a lot of money to me ."
Πλεονεκτήματα: "Everything was great. Smooth, comfortable ride. I felt well taken care of"
Πλεονεκτήματα: "Nice plane."
Μειονεκτήματα: "WAY too hot."
Πλεονεκτήματα: "A great flight!"
Πλεονεκτήματα: "Service was great. Food menu has improved greatly."
Μειονεκτήματα: "Late boarding again with Air Canada."
Πλεονεκτήματα: "Normal flight, short, nothing special about it to mention."
Πλεονεκτήματα: "Delayed and still on time overall great experience"
Μειονεκτήματα: "My flight got delayed due to weather, and the second leg actually got canceled. I was placed on a later flight that would get me home at 2 am - no thanks! I tried to change it online as an email notification told me I could, but the website then told me I needed to call, which was frustrating. There was a 50 min wait and no call back option, and since I was on international calling, I figured I'd just wait until I got to the airport. The ticketing line looked relatively short, with only three people/ groups ahead of me. Yet it took 75 MINUTES for me to be helped. The people working were the slowest and most incompetent airline workers I've ever come across. I truly don't think either had a clue what they were doing. My agent didn't even know how to view my flights after I provided my passport. He asked me to look them up and read them to him. I had to find an alternative flight on my phone and specifically request to be placed on it since he didn't know how to view my options. Then, he printed me something, pointed me to another counter, and said "I think you're good, but I'm not sure. There's a chance they might refuse you. But I don't think they will." I was like, "Do I have a ticket or not?" And he couldn't give me a straight answer. By the time I left, the line had 15 people/ groups. Processed at the same rate, it'd take over 5 hours for them to be assisted. Never flying this airline again."
Πλεονεκτήματα: "One of the wort scariest flights ever"
Πλεονεκτήματα: "No snacks but love flying with Air Canada. Hope it continues."
Μειονεκτήματα: "Have to bring my own snack."
Μειονεκτήματα: "Took off too late and missed next flight"
Πλεονεκτήματα: "It's been a long time since I flew Air Canada . Great flight, blanket and pillow provided - seats, movies and and a lot of snacks. Worth the money for a long flight :)"
Πλεονεκτήματα: "Smooth flight"
Μειονεκτήματα: "Some of the crew is not friendly."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Food limited and must be purchased"
Πλεονεκτήματα: "Cabin crew were really nice."
Μειονεκτήματα: "The media selection was minimal."
Μειονεκτήματα: "Crowded gate with not enough chairs because of so many delays. We were delayed too because of the other backups, but flight was great once we boarded. Not a big deal to us but might have been if we had a connecting flight after that. This was the small commuter flight area so maybe that's just how it goes."
Πλεονεκτήματα: "Everyone was very pleasurable"
Πλεονεκτήματα: "Crew was nice."
Πλεονεκτήματα: "Great attention from staff towards patrons."
Μειονεκτήματα: "The late boarding, the delay to liftoff"
Πλεονεκτήματα: "The staff were friendly"
Μειονεκτήματα: "The flight ran late and we were not kept up to date on what was going on....... In addition I prepaid for my meal and when the trolly service got to me in row 33 they told me the food was finished but I could get some snacks. They then brought me a variety of snacks. It was my understanding that a meal would have been available to customers in flight once it has been prepaid.. This was very poor customer service"
Μειονεκτήματα: "The flight was delayed 3 hours."
Πλεονεκτήματα: "Premium economy seats were very spacious and comfortable and clean. Couldn't rate the food, because I did not eat, but I appreciated the water service as the pitcher and cups were brought by 2-3 times."
Μειονεκτήματα: "No complaints. All fine."
Πλεονεκτήματα: "Almost everything about the flight. Easy check-in. Didn't loose my bag which is always a great thing."
Μειονεκτήματα: "The new app entertainment for Air Canada wasn't really explained by the crew but so I just doozed off."
Μειονεκτήματα: "Breakfast flight over 5 hours and they want you to pay for even a snack!"
Πλεονεκτήματα: "Boarding was pretty quick, efficient, on time"
Μειονεκτήματα: "Seats had least legroom of any plane I can remember. I'm not that tall and my knees were in the seat pocket the whole 5 hr flight. Also, the seats could stand to be a lot cushier. I felt like I was sitting on a piece of cardboard after the first 2 hours."
Πλεονεκτήματα: "Crew's smiles and helpful"
Μειονεκτήματα: "Very small seats"
Πλεονεκτήματα: "The plane was a large one so it makes my trip comfortable with my 2 years and 2 months baby"
Μειονεκτήματα: "it seems to be expensive to pay full ticket price for a 2 years and 2 months baby in addition to 1 small bag for the 2 of us."
Πλεονεκτήματα: "Nice crew, complimentary drink during flight, I only brought carry-on bags so I didn't have to worry about tracking down any lost luggage, but I didn't hear about anyone else on my flight having a problem with their bags so eh."
Μειονεκτήματα: "There isn't much space between rows on air canada planes. I'm only 5'6" and it felt a little too close for comfort"
Πλεονεκτήματα: "Direct flight from Toronto to Budapest was awesome"
Μειονεκτήματα: "There was no air vent, poor movie entertainment selection and no free alcohol for transatlantic flight"
Μειονεκτήματα: "Staff was useless. Made all international connections via my cell phone."
Πλεονεκτήματα: "I thought the crew was friendly."
Μειονεκτήματα: "The seats were incredibly small and uncomfortable. No snacks were offered."
Πλεονεκτήματα: "The ease of boarding"
Μειονεκτήματα: "The food"