Πλεονεκτήματα: "The seat i got was great"
Μειονεκτήματα: "There was a delay"
Πλεονεκτήματα: "Service was very good"
Πλεονεκτήματα: "The crew was so friendly"
Πλεονεκτήματα: "It was all fine, a bit cramped, but otherwise fine"
Μειονεκτήματα: "I had only 40 minutes to board my connecting flight to Vienna, had to run through two sets of security gates and one immigration and a long walk - at 64, I almost didnt make it, and was the last one to board huffing and puffing!"
Μειονεκτήματα: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."
Μειονεκτήματα: "The crew kept the temperature in cabin at 26 or 28 degrees Celsius. Whole trip felt like being in the oven. I will NEVER EVER FLY AUSTRIAN AIRLINES AGAIN."
Πλεονεκτήματα: "Good entertainment choices."
Μειονεκτήματα: "Seat could be more comfortable"
Πλεονεκτήματα: "Quick boarding decent legroom"
Μειονεκτήματα: "Breakfast was not great"
Μειονεκτήματα: "Menu was poor"
Μειονεκτήματα: "Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that."
Πλεονεκτήματα: "Fligth attemdance atention"
Μειονεκτήματα: "Delay in the departure (40 min)"
Μειονεκτήματα: "Flight was late departing Cairo Changing flights from Cairo to Amsterdam was scheduled at 50 minutes. I asked the male flight attendant about changing airplanes, said our new gate was right next to our arriving gate. He said no problem. He failed to mention we had to go through customs and security again, and walk almost a Kilometer in the process. Fortunately they held the Amsterdam plane because many passengers would have missed it. I did not appreciate the lack of information from the flight attendant, however holding the plane was a godsend."
Μειονεκτήματα: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."
Μειονεκτήματα: "Boarding process was not easy to hear and it was unclear where the line for our gate ended and the line for the gate right next to ours began"
Μειονεκτήματα: "Booked a ticket with luggage and got email saying I am at economy class. When got to check in told me I have economy light and I had to pay again for luggage. Dissaster. Contacted priceline- did not care."
Πλεονεκτήματα: "it was mess, so I cant say positive thing"
Μειονεκτήματα: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."
Πλεονεκτήματα: "The flight was short and got us there"
Μειονεκτήματα: "This was not business service. The seats were uncomfortable, virtually no leg room."
Μειονεκτήματα: "Food was ok. Flight was delayed."
Πλεονεκτήματα: "Smooth ride, good breakfast and charming flight attendant."
Μειονεκτήματα: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."
Πλεονεκτήματα: "Short flight and got a snack"
Μειονεκτήματα: "Boarding was a hassle"
Πλεονεκτήματα: "The service was superb!"
Μειονεκτήματα: "The flight was too short."
Πλεονεκτήματα: "It was a very safe trip"
Μειονεκτήματα: "Small space in Economy class"
Μειονεκτήματα: "Flight significantly delayed so as to almost miss my onward flight to SFO."
Πλεονεκτήματα: "Not a long run."
Μειονεκτήματα: "Seats too too tight. Uncomfortably tight."
Μειονεκτήματα: "muffin for breakfast ?"
Πλεονεκτήματα: "Very friendly staff"
Μειονεκτήματα: "All was well"
Μειονεκτήματα: "They cancel the flight without letting me know!"
Μειονεκτήματα: "Not enough room in the seat"
Πλεονεκτήματα: "Good service and on time."
Μειονεκτήματα: "Our flights there were postponed causing us to miss out connecting flights, we rescheduled with a different airline. The same thing happened coming home. Austrian was a complete disappointment going there and back."
Μειονεκτήματα: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."
Πλεονεκτήματα: "Very organized airline. Friendly staff."
Πλεονεκτήματα: "Great experience, friendly crew!"
Πλεονεκτήματα: "The crew was super nice"
Μειονεκτήματα: "Not enough food during the long flight"
Πλεονεκτήματα: "The crew were very kind. The food was good."
Μειονεκτήματα: "The space between the seats is very narrow and there is no entertainment."
Πλεονεκτήματα: "Spacious aircraft. Polite crew. Even good food. On time."
Μειονεκτήματα: "Food I think getting worse."
Μειονεκτήματα: "Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning"
Πλεονεκτήματα: "I like the food , service and clean airplane."
Πλεονεκτήματα: "Service beyond expectations"
Μειονεκτήματα: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."
Μειονεκτήματα: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"
Πλεονεκτήματα: "Right on schedule!!"
Μειονεκτήματα: "Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too."
Πλεονεκτήματα: "Easy boarding, entertainment"
Μειονεκτήματα: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "Great and friendly crew"
Μειονεκτήματα: "In-flight system had some problems and seats seemed a bit uncomfortable"
Πλεονεκτήματα: "Cops is always a good reason to flight"
Μειονεκτήματα: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
Μειονεκτήματα: "Advertised October Pink products but did not have them for breast cancer support"
Πλεονεκτήματα: "Entertainment programs"
Μειονεκτήματα: "New variety of food"
Πλεονεκτήματα: "Everything! The service was exceptional!"
Μειονεκτήματα: "Crew on the ground was very rude"
Πλεονεκτήματα: "Excellent service"
Μειονεκτήματα: "There was no entertainment available."
Πλεονεκτήματα: "crew was great, seats were comfortable"
Μειονεκτήματα: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"
Πλεονεκτήματα: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Μειονεκτήματα: "Seats were not comfortable, even in Comfort + seating isle."
Πλεονεκτήματα: "On time, no hassle."
Πλεονεκτήματα: "Average crew. Average seat."
Μειονεκτήματα: "They could have controlled screening babies better. They just let them scream....."
Πλεονεκτήματα: "In flight entertainment was great"
Μειονεκτήματα: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Πλεονεκτήματα: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Μειονεκτήματα: "See above. Overall, very nice experience."
Πλεονεκτήματα: "Friendly attendants, entertainment variety"
Μειονεκτήματα: "Comfort, food could have been better."
Μειονεκτήματα: "Lost my luggage."
Μειονεκτήματα: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "Seats! They were too small!"
Πλεονεκτήματα: "Great seat. Comfortable. Quick boarding."
Μειονεκτήματα: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"
Πλεονεκτήματα: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Μειονεκτήματα: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Πλεονεκτήματα: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Μειονεκτήματα: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."
Μειονεκτήματα: "Arrived 5 hours late"
Μειονεκτήματα: "I ordered Asian Vegetarian Meal. But they served me only pasta."
Μειονεκτήματα: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Πλεονεκτήματα: "Food was good, crew was very professional and courteous. Flight was smooth."
Μειονεκτήματα: "Coach was cramped and the video system didn’t work very well"
Πλεονεκτήματα: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Πλεονεκτήματα: "Onboard crew was friendly. Dinner was good"
Μειονεκτήματα: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Πλεονεκτήματα: "Food was good. Crew nice and professional."
Μειονεκτήματα: "Landing was not so smooth."
Πλεονεκτήματα: "The staff was very nice and friendly"
Μειονεκτήματα: "One hour delay without any information on embarking and another hour in the plane before departure"
Μειονεκτήματα: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Πλεονεκτήματα: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Πλεονεκτήματα: "Easy, fast, comfortable, no hassles"
Πλεονεκτήματα: "Super fast boarding and smooth takeoff"
Μειονεκτήματα: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Πλεονεκτήματα: "The food, the service and everything else is fine, quite good."
Μειονεκτήματα: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."
Πλεονεκτήματα: "Food was excellent and crew was very nice."
Μειονεκτήματα: "Could not check in online before my flight and no zones to board just line up and go apparently."
Μειονεκτήματα: "There were not noodle soup ready this time."
Μειονεκτήματα: "There are always delays. Today it was that internet was down."
Πλεονεκτήματα: "Priority boarding"
Μειονεκτήματα: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."
Πλεονεκτήματα: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."
Πλεονεκτήματα: "Airplane staff were good"
Πλεονεκτήματα: "The flight crew and flights itself were great."
Μειονεκτήματα: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Πλεονεκτήματα: "Crew was wonderful Helpful, pleasant, capable"
Μειονεκτήματα: "Waiting for late passengers & their luggage"
Πλεονεκτήματα: "Loved the movie selection and the food was good too."
Μειονεκτήματα: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Πλεονεκτήματα: "Food and service"
Μειονεκτήματα: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"
Πλεονεκτήματα: "Entratieiment was good. Vibration on seats all the time. Nothing complimentary. Not even water."
Πλεονεκτήματα: "Plenty of legroom, friendly crew"
Μειονεκτήματα: "Delays were not communicated at all. Plane was very old with no seat back entertainment or in flight magazine. A large piece of the plane fell off on takeoff and hit a passenger in the head. The crew tried to jam it back in place but it was obvious it would not stay put. It fell off two more times."
Μειονεκτήματα: "On a 9.5 hr flight, drinks and a light snack should at least be served. Some of the the crew members were rude and not very helpful. We bid hundreds of dollars for an upgrade and didn't find out until 6:30 am the day of the flight that we didn’t get it, so we had to scramble to then add baggage."
Πλεονεκτήματα: "The movie selection was good."
Μειονεκτήματα: "I was not notified when booking that I had to purchase meals in advance. So I sat there for a 12 hour flight and wasn’t offered so much as a cup of water! Then when I went to purchase outrageously priced snacks only half way through the flight, most selections were sold out. I will never book again."
Μειονεκτήματα: "Friendliness of the staff. Plane is outdated and small. It flies. But I felt unsafe and claustrophobic"
Πλεονεκτήματα: "Since I'm short, I had enough leg room but the chairs could recline just a bit more"
Μειονεκτήματα: "Many things could have been better. When everyone was at the gate and the staff was making announcements, no one could understand them. Was muffled. Even my friend who speaks fluent Spanish couldnt understand the announcements. The second problem was that it took so long to board. We had to take a"
Μειονεκτήματα: "I was stuck and nobody would help me and nobody seemed to care, nor tell me what my next step would be."
Μειονεκτήματα: "Arrived at Paris (CDG) airport 55 mins before take off as my Air France flight from Bordeaux to Paris was delayed by an hour. Was told that checkin closed 1 hour before take off & there was nothing they could do, customer service was in Oslo! Was given a piece of paper with 2 phone numbers!"
Πλεονεκτήματα: "everything but the meals not so good"
Μειονεκτήματα: "the meals not so good"
Πλεονεκτήματα: "Crew was friendly but a little impatient at times but helpful. The head rest on the seat was good."
Μειονεκτήματα: "The coach seats were narrow and not super comfortable, no room to store under seat. The food options were limited, not even water offered for free. The de boarding process and getting baggage was a mess, I didn’t get out of airport for two hours and very little updates from the airline"
Μειονεκτήματα: "Pretty good cheap filthy on the 787 Dreamliner!"
Πλεονεκτήματα: "We didn’t crash"
Πλεονεκτήματα: "When I flew premium on the long haul trip back to FLL the service was better. But probably because I was in premium."
Μειονεκτήματα: "How about making the airport security for Norway and Norwegian airlines be more consistent. My carry on bag was approved on the flight over at both stops and again from Tromso to Oslo. That plane was smaller. But all of a sudden when we go on the 787 Dreamliner my backpack is too tall? Cost me $65."
Πλεονεκτήματα: "Plane, fight time, boarding speed, efficiency all excellent"
Μειονεκτήματα: "Departure was suddenly changed from 4 to 7 without clear announcement. On the Norwegian terminal nor on the departure boards nothing was indicated nor had anybody bothered to leave a note or sign on the Norwegian Terminal 4. I discovered at the last minute as I hearD a “last boarding call” announcement in the Knick of time"
Πλεονεκτήματα: "The comfort of the premium seats"
Μειονεκτήματα: "Unable to order still water through their tablet system, it says water was unavailable , so we kept having to go up and ask staff. I mentioned it to the staff and he said I had to order it through the tablet but then I mentioned it was broken. Still he didn't have the sense to followup to see how he could rectify it. They gave us a cup at a time and didn't ask if we wanted larger portions."
Μειονεκτήματα: "Too many delays, airplane was cold"
Πλεονεκτήματα: "Dreamliner is a comfy plane, good seats w/ decent legroom."
Μειονεκτήματα: "Food options. Not good choices, overpriced, and they ran out of many options on both flights. Poatao chips stale, terrible corn curls. The only main dish vegan oprion was cup o noodles type soup whivh was bland. I didn,'t know about ordering meals ahead, where I would have had more options. 11 hours is a long time to have such poor options.BRING YOUR OWN FOOD! Water should be offered free of charge- hydration on a long flight is important."
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "Old aircraft Abu Dhabi-Oslo had no inflight entertainment service and no meal service - 7 hours!"
Μειονεκτήματα: "Cabin crew is not trained and not very nice. You had to pay for water and soft drinks on an international 11 hour (Paris to la) flight which is very strange for a regular traveler like myself. Meal served was budget size too. Entertainment selection was very limited"
Πλεονεκτήματα: "Food was pretty good considering it’s airline food. Featured the headrest flaps for more comfort when you doze off. Decent movie and show choices. I like the way you can order snacks, drinks or even duty free items on the display and have them quickly."
Μειονεκτήματα: "Not very quick in picking up the trash. Tray tables too low."
Πλεονεκτήματα: "Paris boarding was good"
Μειονεκτήματα: "Information needs to more clear"
Πλεονεκτήματα: "I was in the premium cabin and the crew was great, all smiles and excellent service. You could tell they were genuinely good people. It was an overwhelming positive experience and I was extremely satisfied."
Πλεονεκτήματα: "At least the customer service desk had a wee bit of a smile. Thought helpful to the least on account of little information."
Μειονεκτήματα: "Last minut cancels flight without explanation-left me on a separate flight and needing to pay for an additional al connecting flight while in Europe-stranding me in airport for several hours. The canceled flight was rebooked for TWO DAYS FOLLOWING-absurdly"
Πλεονεκτήματα: "Please return my money."
Μειονεκτήματα: "Please return my money."
Πλεονεκτήματα: "There was a medical situation on board. The crew kept us informed as to why we were delayed and updated us on the situation and when we would be leaving. A dispute between two passengers was solved by the steward wisely moving one of the parties involved."
Μειονεκτήματα: "Water should be available free of charge on all flights longer than two hours."
Μειονεκτήματα: "I would definitively avoid using this airline again. Multiple fctors. One kf them is the poor attending by the crew. Really bad service, water..3$?? Blanket 5$?? If you dont pay for food before your flight, crew totally ignores you when the deliver. They should offer a cup of water as minimum"
Μειονεκτήματα: "I had to pay for seating"
Πλεονεκτήματα: "Short flight."
Μειονεκτήματα: "No entertainment. No services provided."
Μειονεκτήματα: "Will not use this airline ever again"
Πλεονεκτήματα: "Able to sleep most of the way"
Μειονεκτήματα: "Delayed leaving. Delayed in the air. I missed my connection."
Μειονεκτήματα: "Flight was four hours late, we missed the connection to from arlanda to Bangkok. Flight is twenty hours away and since my wife has a Thai passport we are stranded inside of the terminal for the entire time. Airline didn't help with this issue. Also, $260 for two underweight checked bags is ridiculous. No help finding gates at confusing arlanda."
Μειονεκτήματα: "They didn't dim the lights as much as previous flights, which would have helped to sleep. However, none of the tv's for entertainment were working for the entire flight. I know that the flight attendants attempted to reset it a couple times, and that it was out of their hands, but it made the flight very disappointing."
Πλεονεκτήματα: "This flight was very inexpensive. I did not get food service and the entertainment was limited because I chose the least expensive fareI really got my moneys worth: The plane was new and comfortable the crew was respectful and helpful, snacks and beverages were available for a reasonable price"
Μειονεκτήματα: "Was not aware this was a discounted airline. You even have to pay for water. I had a carry on but they told me I had to pay to check in bag. It was $65 usd for 1 bag!!! And the girl next to me on my flight had same weight and didn't pay. Never again."
Μειονεκτήματα: "Plane was over an hour late. We did not get an explanation for the delay until five minutes before we took off. Airport was not set up to handle the number of fights and large number of passengers. There is only one restaurant with really expensive food and drinks."
Πλεονεκτήματα: "One of the best planes I have traveled in to go to Europe. I will definitely be using them again"
Μειονεκτήματα: "Nothing much, the boarding was a bit chaotic at first but that was because all the passangers decided to stand by the entrance to the line even when it wasn't their time to board. The seat I was in had some water leaking on it at first from the air conditioner, I assume condensation but it stopped once we really got up in the air."
Πλεονεκτήματα: "Norwegian is an awesome airline."
Πλεονεκτήματα: "The movie selection on board was great."
Μειονεκτήματα: "There was no milk available."
Μειονεκτήματα: "See above. I will not choose Norwegian again if another airline is flying that route due to the ridiculous buckle and dining for food, blankets etc. it makes it way to expensive to travel with a family"
Πλεονεκτήματα: "Fast flight. Easy boarding & transferring. On time."
Μειονεκτήματα: "Small seats, no entertainment."
Πλεονεκτήματα: "The engine purred like a kitten. Seats, free videos, easy access to order drinks & food w tap of your finger. Friendly, courteous greets you w a warm smile. Spacious airplane."
Μειονεκτήματα: "Norwegian airlines needs to tell their customers that their luggage was left behind in Stockholm. We are exhausted from the long travels & are even more pissed off when multiple customers kept waiting for their luggage. I felt even more horrible to the family that was taking a cruise the next day. Can you believe Norwegian airlines are closed on Sunday. Couldn't talk to customer service until Monday when they opened. Bad customer satisfaction;("
Πλεονεκτήματα: "The entertainment system is great!"
Μειονεκτήματα: "The boarding process was really bad."
Μειονεκτήματα: "Late departure and terrible customs in Oakland."
Πλεονεκτήματα: "The plan was on time both ways. They came around with water several times."
Μειονεκτήματα: "The plane was old. The inflight entertainment didn't work and for a 7 hour flight that wasn't great. There was food served but the chicken & beef fished were terrible."
Μειονεκτήματα: "Crew seemed young, unprofessional and inexperienced. There were two trainees and only one experienced steward. They were nice but didn't seem to know what they were doing at times. It didn't really affect my trip but just wanted to state that."
Πλεονεκτήματα: "The aircraft is new and for the most part clean. However my table was sticky and dirtty."
Μειονεκτήματα: "The crew is the rudest, least service oriented i have ever experienced. i will do my best to find another airline before flying with this one again."
Πλεονεκτήματα: "Easy boarding process , nice airplanes"
Πλεονεκτήματα: "Brand new plane 2 chargers per seat Don't overbook/overcrowd flights Didn't charge for checked luggage"
Μειονεκτήματα: "During ticketing , the crew is OK with my luggage. when we proceed to the gate , the crew Susan is very rude and threaten if we do not pay 40GPB, she will not let us board and scared my 7 years kid."
Μειονεκτήματα: "I'm trying to solve that issue but their is no help . I was going to the airport before 3 hours but my car start acting weird and I got over heated . I called taxi and I went to the front disc airport at 9:55 pm and their is no one at the front disck to help me . I called Norwegian air line but they said .they cannot put me on another flight . And I have to call kayak . Can you please call me at 3215574277"