Πλεονεκτήματα: "They were helpful"
Μειονεκτήματα: "The entertainment services on the plane"
Μειονεκτήματα: "Is amazing"
Μειονεκτήματα: "The flight from Washington DC to Istanbul was very comfortable but the flight from Istanbul to Lahore was very uncomfortable. It was not worth the money. Turkish air line should use better And newer airplanes between Istanbul and Lahore"
Πλεονεκτήματα: "The only good thing was the food."
Μειονεκτήματα: "The flight from Karachi to Turkey was two hours late and the flight from Turkey to Houston was again two hours late. The seat was super uncomfortable. The plane was very crowded. Turkish airways need to reduce their ticket prices because they provide poor services to their passengers."
Πλεονεκτήματα: "The crew are very nice and the service is really good."
Μειονεκτήματα: "The seats are not so comfortable, the leg rest is just in the way and not useful for me. The PA is overused which is annoying when trying to watch a movie."
Μειονεκτήματα: "Every thing was good"
Πλεονεκτήματα: "Service and food was excellent. Good choice of movies. Also liked the cleaning of bathrooms. Seemed like they cleaned after each person used it. Remarkable."
Πλεονεκτήματα: "Not as my expected"
Μειονεκτήματα: "Check in team at airport very tuff and I have 9 kg only they let me pay full SR 450 which too high and generally all airlines they don’t ask u to pay like such weight as business class passenger. Quality of food, aircraft very old and seats not comfortable"
Μειονεκτήματα: "They ran out of the food option I preferred. When I asked if another Food cart might have one, I was told they were completely gone. A few minutes later o heard my preferred meal choice offered to another guest."
Πλεονεκτήματα: "Friendly crew, boarding on time, leaving and arriving on time, well maintained planes, clean."
Μειονεκτήματα: "Seats on this flight were even smaller than the previous. It almost feels that these seats were designed for little kids."
Μειονεκτήματα: "It took over an hour for Business class bags to come out. Not sure why I paid for business class if they don't know to offload them first in Dubai. Really ruined the first experience with Turkish Air."
Μειονεκτήματα: "Staff seemed to not care about passengers. Could partially be a language/cultural barrier, but i have consistently noticed staff just want to push through their tasks. Actual service is not a priority it seems. Another issue, often times they run out of food."
Πλεονεκτήματα: "Service great."
Μειονεκτήματα: "Seats were three across very cramped and uncomfortable."
Μειονεκτήματα: "See above, very poor experience with Turkish airlines. On the flight to NY, I asked for some food (the cheese sandwiches) only to be told that they did not have enough for the flight and that they ran out. If you are going to offer something inflight, should you not make sure that you have enough of the item?"
Μειονεκτήματα: "crew was so helpful"
Πλεονεκτήματα: "The luggage limit,the food was excellent!!"
Πλεονεκτήματα: "Crews were cooperative."
Πλεονεκτήματα: "Good food, comfortable seat, good timing."
Μειονεκτήματα: "Some confusion amongst passengers about their seating."
Πλεονεκτήματα: "Overall the experience was good with friendly staff."
Μειονεκτήματα: "My luggages where ruined and there was heavy rain. The luggages where left out instead of being protected l, damaging clothing and the luggages themselves. Also they had us for over an hour in the airplane because of bad weather conditions instead of having us out!"
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Μειονεκτήματα: "Crew were rude and everything we asked for was an issue like we didn't exist not sure if they had a problem because we had a baby with us"
Μειονεκτήματα: "Sears to close too tight"
Πλεονεκτήματα: "Setting, speed, arrival"
Μειονεκτήματα: "Long queue at passport control"
Πλεονεκτήματα: "I just like Turkish airlines"
Πλεονεκτήματα: "Friendly staff comfy plane"
Πλεονεκτήματα: "It was a full plain but overall ok I will take this flight again"
Πλεονεκτήματα: "It seems like the company and crew go above and beyond for its passengers. Even those in cabin. We still get treated like first class. That's awesome."
Πλεονεκτήματα: "Amazing food! Very nice crew and excellent flight."
Πλεονεκτήματα: "Crew was generally clean and professional but not necessarily super alert."
Μειονεκτήματα: "They did not regulate seating ruled well enough which led to others in the plane wondering around drunk during seat belt on moments and falling on me twice while I was trying to sleep. Not only was that frustrating but it is not safe to have people up and about when the captain requests seatbelts."
Μειονεκτήματα: "Not much Very decent efficient operation Always room for improvement"
Πλεονεκτήματα: "Good food and service"
Μειονεκτήματα: "Boarding very disorganized. Messy."
Πλεονεκτήματα: "The service and food"
Μειονεκτήματα: "Seats are to cramped."
Μειονεκτήματα: "Seating in the middle seat and 2 smaller people sat on the aisle and window seat"
Πλεονεκτήματα: "The food was great and the entertainment system kept everyone occupied during the flight."
Πλεονεκτήματα: "food was good."
Μειονεκτήματα: "narrow seating space, no reclining. my entertainment system stopped working in middle of flight just after making my original playlist. also overhead bins were not enough."
Μειονεκτήματα: "I missed my first night of a booked hotel and activities, and I wasn't refunded for all of it."
Πλεονεκτήματα: "Excellent service, food, entertainment & Aircraft! Need quicker updates in monitors - seem to redundant"
Πλεονεκτήματα: "Crew demeanor Cleanliness of the cabin Boarding process"
Μειονεκτήματα: "Istanbul Airport facilities Food choices Alcohol selection Changing tkt and customer service"
Πλεονεκτήματα: "Comfortable seats, a lot of legroom."
Μειονεκτήματα: "Suttle to the air plane."
Μειονεκτήματα: "They switched the gate without telling anyone"
Πλεονεκτήματα: "Aside from the crew and their patience, nothing"
Μειονεκτήματα: "Everything aside from the crew"
Πλεονεκτήματα: "That it was a direct flight ."
Μειονεκτήματα: "I usually prefer Turkish Airlines and always seek to take it in most of my travels. This time the service was not as I have been used to . Too many people were changing seats with permission from the air hostesses . The air hostesses missed me 3 times for food and beverage . They passed right by me . They weren't organized at all. I had to call them to remind them to give me some food and drink. Plus when boarding they only announced it in Turkish and not English"
Πλεονεκτήματα: "The whole experience was ruined by the missed flights on both sides of the trip. My flight from IST to KHI was missed because my lay-over was only one hour, and my flight from IAD left hour and half late. I had to spend extra 6 hours on IST airport"
Πλεονεκτήματα: "One of the best airlines we've flown"
Μειονεκτήματα: "Bags took long to come out in JFK even though they had priority tags."
Πλεονεκτήματα: "Everything was great!"
Πλεονεκτήματα: "Great short flight, even with a meal!"
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "Service, food."
Μειονεκτήματα: "Check in booth when we checked in bags were very difficult to deal with."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Μειονεκτήματα: "Poor customer service, rude airport staff in Istanbul, nobody speak English in airport. I had two 85 years old lady with me and they had wheelchair on their ticket, and a I asked the airport staff in Istanbul but, nobody care, that is bad experience in my life."
Πλεονεκτήματα: "Vegetarian option of the food. Constant hydration"
Μειονεκτήματα: "I paid $100 extra for extra leg room. I was put right next to the bathrooms. All night long people were standing in line to use the bathroom. My extra leg room was taken by people standing in the space and actually stepping on my foot. Not worth the extra $100."
Πλεονεκτήματα: "Great flight and food options."
Μειονεκτήματα: "The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this"
Μειονεκτήματα: "Crew was young and did a good job but I got the feeling they were working their way to their own vacation at the destination."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Absolutely nothing."
Μειονεκτήματα: "Absolutely everything."
Μειονεκτήματα: "Improving customer service during delay but overall good"
Πλεονεκτήματα: "Just about brand new Airbus airplane, very nice! Everything worked, seats reasonably comfortable for a long flight. Boarding worked well by area of the plane, friendly crew."
Πλεονεκτήματα: "Crew was good overall"
Μειονεκτήματα: "Food was overheated and bland in taste. No on board entertainement"
Πλεονεκτήματα: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."
Μειονεκτήματα: "The fly was a little late."
Μειονεκτήματα: "Lufthansa lost my luggage. Still waiting in my hotel."
Πλεονεκτήματα: "Good crew unlike previous experience few months ago."
Πλεονεκτήματα: "Seating, Entertainment, Food"
Μειονεκτήματα: "There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught"
Πλεονεκτήματα: "My previous flights with Lufthansa have been in business class, which is fabulous. However, on this occasion flew economy because I got an exceptionally cheap ticket. I was pleasantly surprised. Obviously the seat was narrower, but had plenty of legroom. The food in economy in Lufthansa is better than most airlines’ business class meals. The crew is very courteous and professional. You really can’t go wrong with this airline."
Μειονεκτήματα: "There was no downside."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Great, polite, and well dressed flight attendants. All flight attendants treated us with care, they were kind, and provided exceptional service."
Πλεονεκτήματα: "Awesome. Very comfortable even in economy seats. Great entertainment"
Μειονεκτήματα: "Too few water servings. Made me sick."
Μειονεκτήματα: "Boarding and departure was late."
Πλεονεκτήματα: "Service, food, and entertainment was great!"
Πλεονεκτήματα: "Everything is good"
Μειονεκτήματα: "Food use to be better"
Μειονεκτήματα: "Pathetic food, and really rude crew by the standards of an international flight."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "entertainment organized boarding at O'Hare airport"
Μειονεκτήματα: "1. I was in economy class. The rows are too close. Passenger in front of me leaned his chair back and the tablet/tv was IN MY FACE. 2. The passenger behind me was trying to move his legs and constantly was pushing my chair. 3. Announcements were not loud enough. Barely heard it."
Πλεονεκτήματα: "Food and complimentary drinks (including wine)."
Μειονεκτήματα: "Could improve the economy class boarding process (go by sections instead all at once)."
Πλεονεκτήματα: "Great movie options, relatively good food for an airplane."
Μειονεκτήματα: "Booked way in advanced, paid extra to book upper deck on both; outgoing flight Miami - Frankfurt and return, but was bumped out of our seats. Spent 2 hours on the phone trying to book them again, and ended up on a lower deck on the Miami - Frankfurt flight, but re-booked on the upper deck on Frankfurt- Miami flight although not the side seats as I originally booked myself, but in the middle section. The entertainment's touch screen system is inadequate, not reacting to touch efficiently."
Μειονεκτήματα: "2 hour delay"
Πλεονεκτήματα: "Attendants were impressive. kind and so willing to serve."
Μειονεκτήματα: "Entertainment was horrible. Those movies were not the best selection but the poorest selection as the cheapest probably."
Πλεονεκτήματα: "My flight was business and it was excellent the staff was great and I think his name is Peter"
Πλεονεκτήματα: "Ease of making connecting flight to Budapest"
Πλεονεκτήματα: "It was on time :)"
Μειονεκτήματα: "I booked wheelchair at Oslo airport, but my father did not get it at Frankfurt."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "my favorite airline"
Πλεονεκτήματα: "This was actually a United Airlines flight connecting to a Lufthansa flight in Munich. The crew was friendly and thanked us individually for flying with them as we prepared for landing."
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Smooth flight , excellent crew"
Μειονεκτήματα: "Entertainment was boring , screens freez and small"
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Flight was delayed which caused us to miss our next flight. This was a huge inconvenience. When we were in line to get our hotel they did not help the people who were first in line. We were in the middle of the line, but got everything organized for us LAST."
Πλεονεκτήματα: "Lufthansa rocks!"
Πλεονεκτήματα: "Confort and Service"
Πλεονεκτήματα: "Snacks and drinks were provided even though the flight lasted about an hour."
Πλεονεκτήματα: "Thank you for the smooth flight"
Μειονεκτήματα: "Very long lines while checking in"
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "Healthier food."
Μειονεκτήματα: "Our flight was an hour late causing us to miss our connecting flight to Corfu. Had to spend the night in an Athens hotel 45 minutes from airport. Had 4 hours sleep before returning to Athens airport for morning flight. My luggage did not make it onto the morning flight and did not get delivered to Corfu for over 48 hours. I spent 3 days in the same clothes. Not a pleasant experience."
Μειονεκτήματα: "They were very strict with the weight. Everything else was perfect"
Πλεονεκτήματα: "The crew was very nice and helpful, the plane left on time and landed on time"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "The crew is good and friendly"
Μειονεκτήματα: "To be committed to the time of departure"
Πλεονεκτήματα: "The flight was delayed from Geneva to Athens. The airport was chaotic in Athens and I therefore missed my connection to Riyadh. Neither Aegean nor the airport staff were helpful or tried to accommodate or reimburse me"
Μειονεκτήματα: "More time for connecting flight. A better staffed airport, and more sympathetic staff."
Πλεονεκτήματα: "delayed flight, my suitcase did not arrive to destination"
Πλεονεκτήματα: "The food was great and the flight attendants were very nice!"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Everything was perfect"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Μειονεκτήματα: "Luggage was not included in the ticket price and it was never specified when we purchased the tickets"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "I will definitely do this trip again , I loved this trip so much unfortunately I didn’t have enough time to visit the islands but that’s a must . The people were very nice , the majority spoke english so you won’t have a problem going places and asking questions . Food was great and reasonable. I will definitely do this again !!!"
Μειονεκτήματα: "I went in the end of March still a little cold."
Μειονεκτήματα: "The agent at check in refused to even consider a business class upgrade, said I had to do that 48 hours in advance. Seems like a stupid policy to me, unless she was just flat out lying to me."
Μειονεκτήματα: "The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Πλεονεκτήματα: "No complaints!!"
Μειονεκτήματα: "The fact that my flight was cancelled minutes before boarding and we had to find another flight which makes us 6 hours late at our final destination and we had to forfeit our plans for the afternoon."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Great flight great price"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "Food and drinks provided."
Μειονεκτήματα: "Small seats. Slow service at baggage drop off."
Πλεονεκτήματα: "Nice aircraft , excellent crew"
Πλεονεκτήματα: "Thanks for everything"
Μειονεκτήματα: "Thanks for everything"
Μειονεκτήματα: "They charged me an extra 40 euros to check a bag and then lost it completely. It looks like a long process and involved to get any cash from it, not to mention the real pain of being without power cords, clothes, toiletries etc for the rest of the trip. I will never fly out of Naples again."
Μειονεκτήματα: "Space wise worse than low cost airlines"
Πλεονεκτήματα: "I did not take the flight as I had to cancel my reservation due to a medical problem."
Μειονεκτήματα: "I'm sure it would have been a lovely flight had I taken it."
Μειονεκτήματα: "no words to describe how bad it was - the main problem was the operated company at Israel"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "The service in overall was good. Since this is consider to be a low cost fare, my expectation were not high."
Μειονεκτήματα: "My Luggage did not arrive. Since I have been in a motorcycle tour, I had expensive and valuable accessories and I also bought new things. For almost 48 hours, I have been very worried that I will need to go through an expensive law suite. The whole issue was cause because of overbooking. I was asked to be on a waiting list with my luggage. When I was boarding I specifically asked the local crew whether my luggage is on board as well and I was answered definitely "YES"."
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Gets you from point A to point B. Wasn't expecting the food service was pleasantly surprised by it for a 2 hour flight, you don't get that in the states. Crew was cheerful and generally nice. Captain and pilots communicated well. Smooth flight and gentle landing. Overall better experience than flying domestically in the states in my humble opinion."
Μειονεκτήματα: "Boarding wasn't organized, except for business class. They don't use zone system like is done by US airlines to board in an organized manner."
Μειονεκτήματα: "I felt robbed. They made me pay extra for my luggage and norwere on my ticket did it say I had no right to take my luggae of 20 kg. It is really wrong to do that to people"
Πλεονεκτήματα: "Clean, smooth, on time"
Μειονεκτήματα: "Not interesting"
Πλεονεκτήματα: "Fast, clean, gracious."
Πλεονεκτήματα: "Boarding wasn't the most efficient, but when is it ever? I had never flown with Aegean but had to take two flights with them between Munich and Rome. Economy seating was very comfortable, the aircraft were attractive and immaculate, the crews were lovely and quick, and the food on both flights was shockingly good."
Μειονεκτήματα: "My flights were short, but it would have been nice to have a movie on thr screens distributed throughout the plane."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Everything was very efficiently run, and the staff were all very friendly and helpful."
Μειονεκτήματα: "On the outward flight Aegean sent me the next connection flight gate on my phone, but they didn't do that on the return flights. Anyway, it was easy enough to find the next gate inside the airport."
Πλεονεκτήματα: "It was inexpensive"
Μειονεκτήματα: "Could not get seats selected The seats are really tight"
Μειονεκτήματα: "You cannot charge someone 200 euros for a flight then dump a 40$ unnecessary bag check fee on them, it's quite deceptive. I will never be flying Aegean again."
Μειονεκτήματα: "I missed the flight because I was provided an incorrect departure time in the booking confirmation. I was not provided any indication of the departure time change and had to pay 129$ changing fee. Never booking through this website again."
Μειονεκτήματα: "The lost and found office is not open 24 hours in Athens. And that is strange how can you claim something u lost if your flight doesn't fall within the 9 to 5 hours."
Πλεονεκτήματα: "I liked the service and the food"
Μειονεκτήματα: "The lack of movie choices"
Μειονεκτήματα: "Newer movies"
Πλεονεκτήματα: "Competent crew"
Μειονεκτήματα: "Flight was badly delayed."
Πλεονεκτήματα: "My flight has been cancelled"
Πλεονεκτήματα: "The crew was nice and the food was good."
Μειονεκτήματα: "More entertainment options"
Πλεονεκτήματα: "- Great timing for the flight, had a connection and it was stress-free to get through - Nintendo-type controller to play like, two games they had to choose from (clearly an old plane) - Meals were decent"
Μειονεκτήματα: "- The plane was older - it had the ash-trays in the armrests full of dust and god knows what else, gross. - No wifi, I was planning to get some work done because it was an international flight so that was a bust - Limited entertainment selection. Some of the newer ones have more movie/TV selections"
Μειονεκτήματα: "From Helsinki to Stockholm I missed my flight because we boarded late. Once in Stockholm I had to take two different planes for my destination and in result loosing time"
Πλεονεκτήματα: "service was great flight was on time luggage came on time"
Πλεονεκτήματα: "Very friendly crew. Landed on time. The plane was full but it was no panic during disembarkation - everyone was silent. I have never seen anything quite like this before!"
Πλεονεκτήματα: "Friendly service"
Μειονεκτήματα: "Audio quality not great"
Πλεονεκτήματα: "No comment since very short flight."
Μειονεκτήματα: "My husband was unable to check in on line. SAS when contacted by phone which was difficult to do because it is hard to locate their number had no explanation other than maybe due to security. We missed a tour due to the time spent (unsuccessfully) trying to solve this problem."
Πλεονεκτήματα: "Decent movie selection and very smooth landing"
Μειονεκτήματα: "Surprised that Asian airlines typically havr larger and more comfortable seats. The SAS flight was fully booked and you could feel the cramped-ness of it. Also we weren't given the choice of what to have for our meals and were merely handed our food. Lastly, the flight was very, very uncomfortably warm."
Πλεονεκτήματα: "Seats were comfortable. Nice crew very friendly and attentive"
Μειονεκτήματα: "No in flight entertainment, but nice overall flight. Would do it again"
Πλεονεκτήματα: "On time flight"
Πλεονεκτήματα: "premium economy"
Μειονεκτήματα: "nothing, it was great!"
Πλεονεκτήματα: "The food and service were great!"
Πλεονεκτήματα: "Crew were pleasant."
Μειονεκτήματα: "'Fluctuating' baggage fees, no free snacks on a four hour flight, no in-flight entertainment, no wifi, 30 minutes late without updates on monitor due to previous delay."
Πλεονεκτήματα: "I purchased Plus and found it a good value. My seat on the overseas leg was comfortable -- though it could have reclined better. The food & drink service was conducted as at an elegant restaurant."
Πλεονεκτήματα: "Highly efficient, no problems at all."
Μειονεκτήματα: "I wouldn't mind a complimentary wine with dinner - other good airlines like to offer me a white wine with my chicken but here you have to pay for it.... Other than that I was happy with my travel!"
Πλεονεκτήματα: "Comfortable seats and attentive crew!"
Μειονεκτήματα: "Old movies not up to date."
Πλεονεκτήματα: "Made it safely to destination"
Μειονεκτήματα: "Series of unfortunate events: 1. No air vents in seats. Plane was very warm the entire flight. My husband and I spent 6+ hours sweating in our seats. 2. Dinner was not served until 9:30/10PM. By the time we received our food in the back, it was cold. 3. For guests who wanted to sleep during the red eye, the lights were not turned off until after dinner and cleanup, which meant only 2 or so hours of sleep in dark."
Μειονεκτήματα: "Almost 1hr delayed. The least SAS could do was to give a meal or something to eat for free."
Μειονεκτήματα: "The seat next to me was open and they moved someone over next to me."
Πλεονεκτήματα: "Great movies. Lcd Screen is awesome"
Μειονεκτήματα: "Somewhat unfriendly crew"
Μειονεκτήματα: "Long connection"
Πλεονεκτήματα: "Modern plane, great entertainment system"
Μειονεκτήματα: "Paying for booze, vegetarian breakfast is awful."
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "Nothing to mention"
Πλεονεκτήματα: "Up and down. Crew was great!"
Μειονεκτήματα: "In toilets there was no paper"
Πλεονεκτήματα: "Couldn't ask for a better flight. Was nice and smooth with great service. Thanks for bringing me home safe."
Πλεονεκτήματα: "The service was excellent. The food very good. Toilets inorder and clean, even just before Copenhagen. In Chicago i had to wait about 30 min tor a wheelchair. It seemed that noone wanted to go to termimal 5. A very nice young man finally came, he gave me frindly and excellent service. ALIS"
Μειονεκτήματα: "Staff was not properly trained in flight protocols."
Πλεονεκτήματα: "The pilots were excellent : smooth takeoff and landing. The plane seemed a bit shaky at times in the air; perhaps it was windy, although the skies were clear. Good food; good stewardesses. Entertainment had very good movie choices and games."
Μειονεκτήματα: "The side lights never were turned off, so it was hard to go to sleep. On a long overseas flight, there should be some down time. It was dark outside part of the time, but never dark inside the plane. The leg room is also a bit cramped for tall people."
Μειονεκτήματα: "Consistently fails go have functioning wifi onboard in spite of marketing to the effect that it is there and free."
Πλεονεκτήματα: "The seats were comfortable. Two meals offered for the 10.5 hour nontstop flight between San Francisco and Copenhagen."
Μειονεκτήματα: "A little more leg room. Ability to change seat once reservation made online. The SAS website does not show your seat relative to entire place seat availability. Would have liked 24 hour customer service by phone option. They are actually closed for phone calls at night."
Πλεονεκτήματα: "So far best flight I've ever experienced ! I was traveling to Europe and both ways I was pleasantly surprised, planes were on time , super nice crew and great food , Way to go SAS !!!"
Πλεονεκτήματα: "Wheel chair service excellent."
Μειονεκτήματα: "No wet wipes on the food trays !"
Πλεονεκτήματα: "Space between rows of seats was excellent"
Μειονεκτήματα: "No options in menu. No free wine, beer and other spirits."
Πλεονεκτήματα: "Short flight, friendly crew."
Πλεονεκτήματα: "Everyone was friendly and helpful."
Μειονεκτήματα: "Would have liked more options for Movies."
Μειονεκτήματα: "Not enough room to work on laptop."
Μειονεκτήματα: "My luggage was lost"
Πλεονεκτήματα: "Efficiency, confidence, promptness"
Μειονεκτήματα: "The meals were mediocre and should be up to the standard of the rest of SAS service. The selection of movies could have been wider. They do help pass the time."
Πλεονεκτήματα: "The flight staff was fantastic!"
Πλεονεκτήματα: "prompt, friendly, and professional!"
Μειονεκτήματα: "TOmato Croissant nasty!"
Πλεονεκτήματα: "They had a kiosk, which was nice. In the US (Dulles) on my way out, I had no way to print a picket without waiting in line. I don't have a printer at home and the mobile ticket system was not working, so I had to wait in a very long line despite the fact that I had no luggage just to get my ticket. Every other airline had a Kiosk. In Gdansk, I was glad to see that they had a kiosk."
Μειονεκτήματα: "Although I could print my the ticket for the first leg at the kiosk, I could not print the second. I asked the woman at the desk, and she could not print either. I had to fly to the connecting airport with no connecting ticket in hand."
Πλεονεκτήματα: "Overall the flight was ok."
Μειονεκτήματα: "Each time I fly SAS, it seems that a service that was free must now be paid for."
Πλεονεκτήματα: "Flight was cancelled but i didn't receive email notification from SAS Moreover i was able to check-in on SAS website and print boarding pass 10 ours before flight (and after Kayak sent me notification that flight "may be cancelled"), and they sent me confirmation and everything. When i arrived in airport i realized flight was actually cancelled. And i tried to call and nobody picked up the pphone. I was travelling from Moscow."
Πλεονεκτήματα: "Not full- middle seat in coach was empty. Newish 737-700, nice crew. Seats were reasonably comfortable with decent seat pitch."
Μειονεκτήματα: "Meal (chicken) was inedible- and I am not fussy about airline food. The in-plane entertainment system is not activated (nor on my return flight), so they hand out i-pads with a very limited movie/TV show selection- one more piece of electronics to handle. Would have been difficult juggling, along with work computer, etc. if all seats were filled."
Πλεονεκτήματα: "Everything was nice."
Μειονεκτήματα: "Nothing to complain about."
Πλεονεκτήματα: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."
Πλεονεκτήματα: "Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too."
Μειονεκτήματα: "I hate paying for water but I seem to do this all over town."
Μειονεκτήματα: "Could be better, say, like with Singapore Airlines.."
Πλεονεκτήματα: "Crew is amazing"
Πλεονεκτήματα: "Crew great."
Μειονεκτήματα: "Seats too close together. Armrest on aisle could not be raised making exit almost impossible."
Πλεονεκτήματα: "I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now."
Μειονεκτήματα: "Service, staff and food."
Πλεονεκτήματα: "Smooth flight"
Μειονεκτήματα: "Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow"
Πλεονεκτήματα: "I liked the window seat."
Μειονεκτήματα: "They didn’t talk much about the landing card."
Πλεονεκτήματα: "The crew was helpful and polite, food was good"
Μειονεκτήματα: "Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already."
Πλεονεκτήματα: "I enjoy my flight"
Μειονεκτήματα: "Again no complains"
Μειονεκτήματα: "Same as above. Seats very narrow. But enough leg room"
Πλεονεκτήματα: "Friendly crew. Food was nice."
Πλεονεκτήματα: "Staff was very friendly, food was ok"
Μειονεκτήματα: "Flight was delayed multiple times"
Μειονεκτήματα: "Finnair used to be a good airline but it has deteriorated significantly. The flights are expensive but uncomfortable. The airline uses every opportunity to save money and charges through the nose for everything. The morale of the crew is low."
Μειονεκτήματα: "Staff wasn’t helpful and gave false information"
Πλεονεκτήματα: "The friendly crew, and quiet cabin"
Μειονεκτήματα: "The food was too Finnish."
Μειονεκτήματα: "No food only blueberry juice and water"
Πλεονεκτήματα: "The crew was very helpful and kind. The plane extremely comfortable"
Πλεονεκτήματα: "Crew were great / free wine !"
Μειονεκτήματα: "Crowded and chaotic boarding"
Μειονεκτήματα: "No leg room."
Μειονεκτήματα: "Lack of snacks"
Πλεονεκτήματα: "Service was great. Comfortable seats and the individual tvs made the 8+ hour flight to NY go so quick and easy. I'll definitely fly finnair again!"
Πλεονεκτήματα: "The airport it's very nice and clean.."
Πλεονεκτήματα: "It was interesting that the flight from Helsinki to Chicago served a Indian style dinner comprising of lentils, rice and chickpeas. I liked that too, though I prefer the meditarranean fare. My kids liked the macaroni and meat dinner. The plane was clean and comfortable"
Μειονεκτήματα: "The flight attendants could have been a bit more cordial and smiling. The dessert was only a choclate. Would have liked something better. Entertainment needed more variety. Boarding was a bit of a mess as they did not let families board first and were not very accomodative of families with small children, though I had a 9 year old, but there was a family with two very small children and they were not very helpful to them."
Πλεονεκτήματα: "Very nice flight"
Μειονεκτήματα: "Food was too salty"
Πλεονεκτήματα: "Great crew and discovered blueberry juice."
Πλεονεκτήματα: "Great gate and in-cabin crew. LOVED this flight."
Μειονεκτήματα: "Nothing to report"
Πλεονεκτήματα: "The gluten free meal was pretty bad."
Μειονεκτήματα: "Toilets were gross."
Πλεονεκτήματα: "Service was exquisite"
Μειονεκτήματα: "No wifi"
Μειονεκτήματα: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("
Πλεονεκτήματα: "Flight was delayed, and I ended up staying in hotel and spending the while next day traveling. It was very unfortunate, I lost 24 hours. But the hotel was nice."
Πλεονεκτήματα: "In JFK the Finnair staff helped us expedite our connection process (the flight from Helsinki was delayed and we hardly had time to make the connection)."
Μειονεκτήματα: "The flight was delayed by almost 4 hours. It was a miracle we made our connection in JFK."
Πλεονεκτήματα: "Flight was not packed, plenty of overhead space and seamless boarding process getting on. Crew was attentive. Food not bad."
Μειονεκτήματα: "Entertainment selection was very poor and I sat there bored. Plane seemed a little old."
Μειονεκτήματα: "the flight was 2 hours delayed."
Μειονεκτήματα: "We paid for economy comfort and signed up for the 2x2 seats. Instead we received the 2 seats in the middle of 4. we were more than upset, there is no way we would every request the 2 worst seats in that area and given my husband is 6'6' Did not make for a happy experience."
Μειονεκτήματα: "Plane too small. Avoiding Airbus jets from now on!"
Πλεονεκτήματα: "Everything went smoothly"
Μειονεκτήματα: "announcement in English hard to understand"
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "Food was terrible. Entertainment system kept breaking."
Μειονεκτήματα: "Could not watch any video on screen. Crew tried to reboot my and my partner's screens but they did not work for the 9-hour flight."
Πλεονεκτήματα: "Well this was a first for me. The flight was overbooked and some one wanted to go to New York. Finn Air asked me if I would give up my seat they would get me on the next Finn Air flight to Chicago. I did and they even up graded me to business class on the next flight. It was the best flight experience of my life. Great food, hosts, and service. It was very comfortable the entire way."
Πλεονεκτήματα: "Everything was great. They made a nine hour flight actually enjoyable."
Πλεονεκτήματα: "Good food, two hot meals."
Μειονεκτήματα: "Unfortunately the flight was done by HiFly , not Finnair. Boarding took almost two hours, the whole flight crew behaved is if they were doing everybody a favor by being there. Entertainment options included like 6 movies and 2 tv shows, only 2 movies were more or less new, not much for a 10.30 hour flight. We really enjoyed our experience on the outbound flight with Finnair and were looking forward to this flight also, but Finnair didn't service this flight."
Πλεονεκτήματα: "Blueberry juice!"
Μειονεκτήματα: "No food."
Πλεονεκτήματα: "Comfortable seat and service"
Πλεονεκτήματα: "Everything well organized"
Πλεονεκτήματα: "One cool things is that some of the moveis were translated with several different languages in addition to English and Europearn languages."
Μειονεκτήματα: "Distance between the seats are short and seats are somehow uncomfortable."