Μειονεκτήματα: "Music was not the best!"
Πλεονεκτήματα: "The crew was amazing and delightful."
Μειονεκτήματα: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Πλεονεκτήματα: "Yes overall probably the best flight to Chennai from DC"
Πλεονεκτήματα: "Everything is perfect"
Πλεονεκτήματα: "The crew very good and helpful"
Μειονεκτήματα: "The crew are well organised"
Πλεονεκτήματα: "The entertainment was excellent, the seats very confortable"
Μειονεκτήματα: "Some of the crew members where “to green”, perhaps a bit more of experience is needed."
Πλεονεκτήματα: "This was my first experience with Qatar & it was outstanding. Crew members are extremely courteous & helpful. The aircraft seats in economy class were roomy & comfortable. Bathrooms were kept clean throughout the long flight. Food was very good as was the selection of flight entertainment. Can't thi"
Πλεονεκτήματα: "Good"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "crew were amazing."
Πλεονεκτήματα: "Excellent food, service and comfortable seats."
Πλεονεκτήματα: "The crew was very helpful and fast, at the gate of flight from Doha to Tbilisi they greeted and thanked me in Georgian, which was very nice of them. The seats were comfortable and the entertainement was good during almost ten hour flight from Manila to Doha."
Μειονεκτήματα: "The food during the flight from Manila to Doha was poor. Last year I flew from Doha to Singapore in January and the year before that from Doha to Colombo, the food on both of the latter flights was very good. The food during flight from ManilaManila to Doha was poor."
Πλεονεκτήματα: "Very poor Service on a 16 hour flight"
Μειονεκτήματα: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."
Πλεονεκτήματα: "Amazing airlines. Lots of food and snacks. Because of a long layover they even got us a hotel room for free!"
Μειονεκτήματα: "Very strict luggage rules, even flying international we were only allowed a handbag on board, not our carryon"
Πλεονεκτήματα: "Patricia (cabin crew member) was particularly nice to us, and encouraged us to move to a row of empty seats so we could lie down and sleep for the second leg of our 24-hour flight. Air ventilation on this plane is excellent. Food was good. my low-lactose meal found me even after I had moved seats. overall excellent flight."
Πλεονεκτήματα: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Μειονεκτήματα: "Food for main meals was rather bland -- not much flavor. Main meals did not have much variety. Snack items were good, however."
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Confort"
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "God was good. Staff was efficient"
Μειονεκτήματα: "Seat comfort was terrible. Too narrow. Crew were efficient but were not cordial."
Πλεονεκτήματα: "Entertainment is very good"
Μειονεκτήματα: "it felt like sitting in a sardine box"
Πλεονεκτήματα: "Entertainment"
Μειονεκτήματα: "Too crowded in in flight"
Πλεονεκτήματα: "price, comfort, food"
Πλεονεκτήματα: "I really liked the service. Most of the flight attendants were very friendly."
Πλεονεκτήματα: "Staff was outstanding"
Μειονεκτήματα: "N/A"
Μειονεκτήματα: "My suitcase was broken"
Πλεονεκτήματα: "very nice crew please have good dessert"
Πλεονεκτήματα: "Food"
Μειονεκτήματα: "Entertainment and food timings are odd."
Πλεονεκτήματα: "Great service and great meal options!"
Πλεονεκτήματα: "The crew service"
Μειονεκτήματα: "The cost of internet access"
Πλεονεκτήματα: "Lovely flight, start to finish. Attentive staff (but not too much so) and seats were comfortable, even in economy. Smooth front and back end to travels as well."
Μειονεκτήματα: "Movie selection could have been better."
Πλεονεκτήματα: "No flight No refund"
Πλεονεκτήματα: "Crew were wonderful, spacious legroom."
Μειονεκτήματα: "Boarding was crazy."
Μειονεκτήματα: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."
Πλεονεκτήματα: "The crew was friendly"
Μειονεκτήματα: "The security process to board the plane had no order. Stood in line while people after me was able to board the plane. When it was my turn, I was randomly selected for additional security screening."
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "Catering not up-to the standard. Ran out of food. Seats too congested"
Πλεονεκτήματα: "Staff were friendly, food was good, and the plane was nice."
Μειονεκτήματα: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Μειονεκτήματα: "No flexibility in flight changes"
Πλεονεκτήματα: "Great airline...nice staff, very attentive and polite."
Μειονεκτήματα: "Food serving took a while. And need improvements."
Μειονεκτήματα: "There is nowhere in the airport to go for long layovers. The ticket counter didn't open until closer to the flight, without it I couldn't get inside to the Travelers Lounge, and spent most of my time in the entry area. I also was assigned a middle seat, which is even less fun than usual when you've been in India and your bowels are acting wonky."
Πλεονεκτήματα: "I travel a lot and the employees were the best I have seen in over 20 years. I had special needs and they were very attentive."
Πλεονεκτήματα: "Flight was good. Cabin crew very good. Food good."
Μειονεκτήματα: "Qatar Airways check in at Heathrow was a dis-organised shambles. Arrival at Qatar Airport passport control was even worse at 12.45 am. Long queues,very slow to move, police checking passports unbelievably slowly. Retina scanners should speed up the process. Why then take 5 minutes to check each passport? Poor advert for Qatar, after nearly an hour of queuing I would think most passengers wished they had gone somewhere else."
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "Was denied boarding."
Πλεονεκτήματα: "Everything was great!!! Stewardess were very attentive and helpful. Food was good. Enjoyed the movies on plane. The comfort was excellent."
Μειονεκτήματα: "Can't think of anything I didn't like but maybe that I wasn't in Business Class. Just joking!!!"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Food and price of ticket"
Πλεονεκτήματα: "Schedule of flight"
Μειονεκτήματα: "Space between seats were smaller"
Μειονεκτήματα: "No internet"
Πλεονεκτήματα: "The flight was good. But daily they are delayed and the passengers had to miss the connecting flight."
Πλεονεκτήματα: "Slept most of the way"
Πλεονεκτήματα: "the crew, the comfort, the entertainment."
Μειονεκτήματα: "My first time on Qatar, I'd heard only good things. The food was surprisingly bad, tasteless or bad tasting. Sure I'd take Qatar over most other airlines, but it seems maybe there are cutting corners on their food."
Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "If the disembarking didn't take 45 minutes."
Πλεονεκτήματα: "Very uncomfortable"
Μειονεκτήματα: "More cushion"
Πλεονεκτήματα: "Seats were confortable, new plane, the crew was attentive, food was great."
Μειονεκτήματα: "Need to update the movie library, the category with the new movies is probably a year or morw old."
Μειονεκτήματα: "Crew could have been more friendly."
Πλεονεκτήματα: "The flight schedule was on time"
Μειονεκτήματα: "N/A"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "Food was better"
Μειονεκτήματα: "Seating was not tight"
Πλεονεκτήματα: "Service ,food"
Μειονεκτήματα: "Boarding take long time"
Πλεονεκτήματα: "The cabin crews on Turkish work very hard. The food is well prepared ,"
Μειονεκτήματα: "Nil"
Μειονεκτήματα: "Missed this flight due a layover and had to wait in the airport overnight."
Πλεονεκτήματα: "Food and seat comfort"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."
Πλεονεκτήματα: "The food was excellent"
Μειονεκτήματα: "Last minute gate assigned and then changed"
Πλεονεκτήματα: "Truly the best airline company! Affordable luxury & precision! The food offer got a bit poorer, but that is just a small speck against evil eye for this company :-)"
Μειονεκτήματα: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."
Μειονεκτήματα: "small plane, noisy! did not like business class. BUt overall ok"
Πλεονεκτήματα: "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"
Πλεονεκτήματα: "Enjoyed the service! Clean bathrooms with lotion! Good silverware for eating and nice tea!"
Μειονεκτήματα: "USB did not work! Front of plane was boiling whereas back of plane was freezing. My friend was so hot she was sick many times because of the hotness of the plane."
Πλεονεκτήματα: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Πλεονεκτήματα: "N O T H I N G"
Μειονεκτήματα: "Very unorganized and poor communication services"
Πλεονεκτήματα: "I liked everything."
Πλεονεκτήματα: "Very uncomfortable seat. Very narrow walk way to lavatory."
Πλεονεκτήματα: "Everything was v good"
Πλεονεκτήματα: "I enjoy flying with Turkish Airlines, because of the staff and great food options, but this time I was starving, to be honest, as the flight was almost 13 hours, and we ate like once or twice. Then.. I had to beg to water all the time. Why would not you provide with plenty of water for such a long flight? This made my flight not great. Boarding process.. HORRIBLE. Took me 1 hour to pass 50 meters of space with endless checkings. Never seen this before."
Πλεονεκτήματα: "food"
Μειονεκτήματα: "Delayed For more than an hour"
Πλεονεκτήματα: "Seats were very comfortable with a foot rest, stuff went out of their way to help. I fell asleep and miss the dinner, when I woke up I was hungry and they went out of their way and fed me. Compare to most of us airline plus British Airlines that even sells the earphones and pillows, THY had everything free. It is a first class treatment for economy."
Πλεονεκτήματα: "Enjoyed the long flight with warm hospitality"
Πλεονεκτήματα: "The food was delicious."
Μειονεκτήματα: "The wait times were ridiculous and always off schedule. From the beginning of the trio to the end of the trio there was consitency in going off schedule and being forced to stand in lines for hours. I would not fly Turkish again."
Πλεονεκτήματα: "thr aircraft is very good"
Μειονεκτήματα: "the food !!"
Πλεονεκτήματα: "On time. Friendly crew."
Μειονεκτήματα: "Old plane. Boarding was not so nice."
Πλεονεκτήματα: "Turkish Airlines has an excellent entertainment system"
Μειονεκτήματα: "They used to have more legroom"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Seats are a bit old."
Μειονεκτήματα: "My tv and monitor didnot work...10 hour flight was sooo awfull,pluss i couldnt charge my phone ...When i ask to find me a seat they couldnt and i asked for upgaded seat they have seats but they are not allowed to put me there......10 hour flight I staired at the black screen tv..I paid same amount of money as theothers but got less service and crew didnt even bother the help"
Μειονεκτήματα: "Seating in the middle seat and 2 smaller people sat on the aisle and window seat"
Πλεονεκτήματα: "I ve travelled many times on Qatar ,Emirates,and jordanian air lines but the Turkish was the poorest and the worst .A limited choices and little food ,and these people on the airplane donot do their jobs properly .I hope it will be better next time if there is a next time ."
Πλεονεκτήματα: "Seat comfortable good leg space"
Μειονεκτήματα: "Food quality and selection of items and taste"
Μειονεκτήματα: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."
Πλεονεκτήματα: "Great service. On time. Friendly personnel."
Πλεονεκτήματα: "Overall was a good trip"
Μειονεκτήματα: "Choices of food. The food was not that great"
Μειονεκτήματα: "They switched the gate without telling anyone"
Πλεονεκτήματα: "Very pleased with the entertainment on board, the crews was very helpful and efficent"
Μειονεκτήματα: "my meal from BKK to Istanbul was served cold ( eggs and spinach ) they forgot to heat it up."
Πλεονεκτήματα: "All was great as mentioned earlier."
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "They lost one of my bags but I got it in the afternoon the next day."
Πλεονεκτήματα: "I didn't like what airline did to my mother-in-law was here arrive at JFK an hour before her flight left because another airline counter day or late day since she was a no-show when the plane is still sitting there and she was there an hour before the plane left I would never fly this airline and I will let everyone know that this is the most corrupt airline out there"
Μειονεκτήματα: "I didn't like what airline did to my mother-in-law was here arrive at JFK an hour before her flight left because another airline counter day or late day since she was a no-show when the plane is still sitting there and she was there an hour before the plane left I would never fly this airline and I will let everyone know that this is the most corrupt airline out there"
Πλεονεκτήματα: "The crew. The movies."
Μειονεκτήματα: "The cramped seating. Unable to have any ventilation on window seat. Some food not good."
Πλεονεκτήματα: "good food with some Turkish flair. super friendly staff."
Πλεονεκτήματα: "It was great service. No problems with my luggage. Great food. I did not not expected that good trip for low price, but I have it. I thank the crew for their hard work."
Μειονεκτήματα: "n/a"
Μειονεκτήματα: "Good food"
Μειονεκτήματα: "Good food. And not crowded passenger in the bus going to the plane"
Πλεονεκτήματα: "Airplane very comfortable"
Μειονεκτήματα: "Nothing!!"
Πλεονεκτήματα: "Wheel service was excellent"
Πλεονεκτήματα: "They are not as bad as their reputation states"
Μειονεκτήματα: "Gulf air staff at cairo airport refused to give me the boarding pass of the 2nd flight while i was returning from cairo, while in dubai they gave me both boarding passes Although i told them the layover is under an hour Luckily bahrain airport accepts mobile check in and i barely caught the flight"
Πλεονεκτήματα: "Customer service of vayama they did our request by providing wheelchair for my mother and flight was superb for Gulf air"
Πλεονεκτήματα: "The best airlines ever."
Μειονεκτήματα: "The ticket price is costly ."
Πλεονεκτήματα: "Pleasant crew."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "Short and sweet."
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Need better food"
Μειονεκτήματα: "The flight should be on time and not late."
Πλεονεκτήματα: "Hey dear I don’t come by flight I got issue and I used car trip to Riyadh in 18/4/2019"
Πλεονεκτήματα: "Good crew , good service"
Μειονεκτήματα: "The services could be best."
Μειονεκτήματα: "The travel was cancell for orbiz fail"
Πλεονεκτήματα: "The crew was nice and kind."
Μειονεκτήματα: "The seats, as always."
Μειονεκτήματα: "Boarding took too long"
Μειονεκτήματα: "They canceled the flight that I booked from muscat to Manama at 1245 and booked to me at 745 am flight, and they keep me waiting for six hours to catch my flight from Manama to Riyadh, They did not offer me a hotel to stay during the waiting period."
Πλεονεκτήματα: "Clean airplane and friendly crew"
Μειονεκτήματα: "No Problem"
Μειονεκτήματα: "There is no Priority for business class"
Πλεονεκτήματα: "Friendly and helpful flight crew Good food Free movies to warch"
Πλεονεκτήματα: "The plane was super new and the flight was smooth and really great. The food was yummie."
Μειονεκτήματα: "My luggage did not arrive at the airport in Istnabul and I hope I will get it back."
Πλεονεκτήματα: "Crew"
Μειονεκτήματα: "Bahrain airport"
Πλεονεκτήματα: "Boarding was on time and the crew are very nice"
Μειονεκτήματα: "There was a delay because airplane was waiting passengers from connecting flights which made us delayed half an hour"
Μειονεκτήματα: "The flight was held back for late arrival of some passengers which resulted in delay in departure"
Πλεονεκτήματα: "Almost no wait time to get checked in"
Μειονεκτήματα: "Poor in flight entertainment. Missed connecting flight due to delay which is apparently something that happens rather frequently."
Πλεονεκτήματα: "The crew was helpful, the boarding was organized"
Μειονεκτήματα: "I travelled with my 3 years old kid and there weren't any food that was special for The kids The stroller i travelled with it and i received it with the bags, while when travelling to dubai i received it back on the plane gate which was much better"
Πλεονεκτήματα: "Speed of the boarding pass counters. And the price."
Μειονεκτήματα: "The plane seats are really bad"
Πλεονεκτήματα: "The crew was efficient and anxious to please. The flight was on time."
Μειονεκτήματα: "Boarding by bus is always unpleasant."
Πλεονεκτήματα: "لم يعجبني شي"
Μειονεκτήματα: "اخر مره اسافر علي هذه الشركه"
Πλεονεκτήματα: "Seats"
Μειονεκτήματα: "Cupboard in toilet was broken and hanging open. The food was not good"
Πλεονεκτήματα: "People, culture and peace"
Μειονεκτήματα: "Traffic and crowd"
Πλεονεκτήματα: "Everyone was professional and helpful"
Μειονεκτήματα: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."
Πλεονεκτήματα: "All but planes were good"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "add phone outlet to your seat"
Πλεονεκτήματα: "Nice crew and good service"
Πλεονεκτήματα: "The crew is nice and very responsive."
Μειονεκτήματα: "The food quality is low. The available onboard entertainment is very limited."
Πλεονεκτήματα: "i like the smile of the staff"
Μειονεκτήματα: "none"
Πλεονεκτήματα: "Good food and entertainment"
Μειονεκτήματα: "Crew could be nicer Crammed seats Late"
Πλεονεκτήματα: "Flights were on time."
Μειονεκτήματα: "Flight from Muscat to Bahrain was cancelled at the last minute, and I had to call GulfAir to sort it. We had to add another leg to the trip to get to the final location in time. It was a long travel time for a short way to go."
Πλεονεκτήματα: "The food is horrible."
Πλεονεκτήματα: "Service was good !! Nice aircraft and nice staff."
Μειονεκτήματα: "We did not like the via flights, its really too much hectic."
Μειονεκτήματα: "Crew was loud not professional."
Μειονεκτήματα: "No selection for beverage. No tomato juice!"
Πλεονεκτήματα: "It looks there was a special enclosure for Indians. The passengers were made to board by ferryed by buses to board the plane by stairs. It was not easy by old people to climb along with hand bag."
Πλεονεκτήματα: "Very smooth flight and excellent service"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Timing and service"
Μειονεκτήματα: "Everything about the flight"
Μειονεκτήματα: "The in flight movies were outdated and not a good selection at all"
Μειονεκτήματα: "Staff..."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "I cancelled the trip and they did not return any of my money and also they charge me extra 20 BD ? What a bad airline"
Πλεονεκτήματα: "Great all around very impressed with the crew!"
Πλεονεκτήματα: "Not satisfied"
Μειονεκτήματα: "Need improvements"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Need improvements"
Μειονεκτήματα: "Narrow seats"
Πλεονεκτήματα: "Flight was ok"
Μειονεκτήματα: "Food, bus journey to the plane"
Πλεονεκτήματα: "Lounge in Abu Dhabi was great!"
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "sea food"
Πλεονεκτήματα: "Crew and food"
Μειονεκτήματα: "Entertainment"
Πλεονεκτήματα: "The food was good."
Μειονεκτήματα: "The legroom was inadequate."
Πλεονεκτήματα: "I was impressed they gave us a full meal for only a 3.5 hr fought"
Μειονεκτήματα: "Crew was a little rude"
Πλεονεκτήματα: "No hassle at airport check in. All good"
Μειονεκτήματα: "None"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Same issues as my trip to Chicago, but this was a shorter duration so issues not as problematic"
Πλεονεκτήματα: "Service Cleanliness Food"
Μειονεκτήματα: "Toilet needed lotion moisturizers"
Πλεονεκτήματα: "Flight delayed , missed flight, has to stop at Abu Dhabi for 8 hrs to catch another flight to Bankok then 5 hrs later for Ho Chi Minh City. 1 meal, no breakfast for overnight flight . Terrible flight"
Πλεονεκτήματα: "On-bard meals and service"
Πλεονεκτήματα: "The service was excellent overall"
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "The behavior of crowd and no leg space"
Πλεονεκτήματα: "I did not like it"
Μειονεκτήματα: "Employees unfriendly and rude"
Μειονεκτήματα: "Same food both time! All mixed! No one passes water or pick up trash"
Πλεονεκτήματα: "Entertainment system and flight condition"
Πλεονεκτήματα: "timeliness, in-flight entertainment, food"
Μειονεκτήματα: "nothing"
Μειονεκτήματα: "More protein in food"
Πλεονεκτήματα: "Good time Baggage smooth service"
Μειονεκτήματα: "Food Crew service"
Πλεονεκτήματα: "Crew was good. Food was OK."
Μειονεκτήματα: "While going Airport staff was not at all good at Chicago airport. I had a carry on bag, which I had been using in all other airlines as carry on for last couple of years and never was told that the size is not right. I was asked to either check in carry on as extra baggage and pay $300 or put my carry on stuff in my other checked in baggage and pay extra for over limit $120. And I have to trash my carry on of $80 value. I was not at all happy. I noticed in the flight so many passengers have the same size carry on, which I have to trash. On my return journey from Delhi to Abu Dhabi I was talking to a woman in the security line, who was sharing the same experience and she told me that they charge her $400 for one extra suitcase. To me that was shocking as how come I was asked $300 for extra checked in bag and she was charged $400. No idea what kind of policies Etihad has for extra baggage. I would like Etihad management to pay attention to the airport staff dealings with customers."
Πλεονεκτήματα: "Food was excellent! Crew was friendly Layover was short and the US immigration was completed during that time!"
Μειονεκτήματα: "Check in procedures were very slow Could have a few more Asian and new movie collections On our return flight, the airline broke (completely ripped) the extending handle on my very sturdy, Samsonite suitcase! So, now I cannot drag the bag on it's wheels!"
Πλεονεκτήματα: "Just the movies"
Μειονεκτήματα: "They didn't offer any food you have to ask them for and when they brought food they gave me bad food. It was really horrible trip!"
Πλεονεκτήματα: "Comfortable seats more room for the legs."
Πλεονεκτήματα: "Crew serve with passion"
Μειονεκτήματα: "Long queue for check-in"
Πλεονεκτήματα: "The flight was perfect the flight attendants was also up to scale thank you very much for the nice flight"
Μειονεκτήματα: "The fly agency supposed to advise me a hotel inside the airport I asked to be inside the terminal so I had to cancel the booking in there and lose money because the hotel they advised me was outside the terminal not inside"
Πλεονεκτήματα: "It's in time"
Μειονεκτήματα: "Crew not helpful plus meals not enough when we ask for extra said don't have just one"
Πλεονεκτήματα: "Professional crew. Looking good"
Μειονεκτήματα: "Some times we did not take food from crew, I and my kids are slept. When we woke up kids feeling hungry, they are not provided food"
Πλεονεκτήματα: "Crew, service, more seat room."
Μειονεκτήματα: "Chaotic boarding but that's it!"
Μειονεκτήματα: "When there is a connecting flight from Domestic to international, Domestic is letting us in without any restrictions on Cabin luggage but in middle of journey in Chicago they have really troubled all the passengers, mainly they haven't checked the baggage's untill we have boarded the flight though everyone is there before 2 hrs of the and i personally asked they if my bags needs any new tags but just before they pulled everyone from the line and screwed us. which is really bad."
Πλεονεκτήματα: "Crew , seats and crew"
Μειονεκτήματα: "Boarding was very slow although we did it online as they were serving all client without differanciating the online checked already."
Μειονεκτήματα: "The flight tickets from AUH to LAX were changed in the middle of the flight from HYD to AUH. This caused lot of travel and pain for my in-laws."
Μειονεκτήματα: "Few food and drinks options Bathrooms not so clean"
Πλεονεκτήματα: "The food was great."
Μειονεκτήματα: "Uncomfortable seats for too long a flight. Boarding took forever."
Πλεονεκτήματα: "I was upgraded to business class, so the flight was smooth and amazing. This gesture was really a class act, I'm staying with Etihad for life!"
Πλεονεκτήματα: "all things like"
Μειονεκτήματα: "nothing"
Πλεονεκτήματα: "Food and service"
Μειονεκτήματα: "Seat"
Πλεονεκτήματα: "The sits we're very comfortable, the food was great and there was a flight attendant who was very friendly and very professional, her name was Giorgana from Rumania, I was impressed with how polite, and efficient she was , smiling to all the passengers and doing a great job."
Μειονεκτήματα: "Food was okay..."
Πλεονεκτήματα: "food was excellent."
Μειονεκτήματα: "Crew behavior not good."
Μειονεκτήματα: "Food was not good. A meals was served only 12 hrs apart. There are jnternational travellers who feel hungry in between and airlin needs to be considerate of it."
Πλεονεκτήματα: "Take off on time. Arrival early."
Μειονεκτήματα: "Nothing not to like."
Πλεονεκτήματα: "Great cabin crew."
Μειονεκτήματα: "Severely banged piece of large luggage to the point the handle doesn't even close. Noisy children, and such a filled flight that staff was having a hard time attending to needs of all passengers. Food areas were smelly as were toilets towards end of flight."
Μειονεκτήματα: "Can improve quality of pure Veg food and give them more option so that they can travel conveniently"
Πλεονεκτήματα: "Courtesy of employees"
Μειονεκτήματα: "Nothing to complain about."
Πλεονεκτήματα: "We loved the staff. Very nice and hardworking"
Μειονεκτήματα: "System failure delayed take off by an hour"
Πλεονεκτήματα: "Aircraft fleet and airport is good. Good infrastructure."
Μειονεκτήματα: "The cabin crew is not at all courteous. When you start travelling in US, you realize how different the crew's attitude is. When you want to say no to the customer, atleast make an effort to accommodate the needs of the customer first. Minor requests made by the passengers should be accommodated. You just rudely say No. Learn something from American customer service!!"
Πλεονεκτήματα: "The crew was nice. Service was excellent."
Μειονεκτήματα: "The upholstery can be improved."
Μειονεκτήματα: "Everything was great!!"
Πλεονεκτήματα: "Crew was good"
Μειονεκτήματα: "Arrived one hour late."
Μειονεκτήματα: "Plane was very very old"
Μειονεκτήματα: "Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst"
Πλεονεκτήματα: "Crew were helpful"
Μειονεκτήματα: "Food was very poor with very limited choices and no entertainment system on this flight"
Πλεονεκτήματα: "Crew was very friendly and professional"
Μειονεκτήματα: "45 minutes late departure"
Μειονεκτήματα: "The delay time was too much for no proper reason"
Πλεονεκτήματα: "Crew was helpful, everythinf fine"
Μειονεκτήματα: "The food was not so good. Bit cold.."
Πλεονεκτήματα: "I liked the fligth attendant"
Πλεονεκτήματα: "The crew was amazing. The crew is an asset to the airline"
Μειονεκτήματα: "Boarding is chaotic."
Πλεονεκτήματα: "Comfortable seat and fairly friendly crew"
Μειονεκτήματα: "Better reception and understanding at the airport. The staffs are not considerate."
Μειονεκτήματα: "Flight was delayed by nearly 4 hours due to a cargo loading issue in Mombasa. Communication from Ethiopian Airlines staff regarding the issue & delay was very poor. Passengers were becoming very anxious and tense regarding the flight, if it would depart, and the safety of the plane. Improved communication from the Ethiopian Airline staff would have gone a long way to calming the situation and reassuring passengers."
Πλεονεκτήματα: "Everything was great."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Spent 10 hours in a broken seat... wouldn’t recline. Screen on next seat was broken so I couldn’t move there. Bathroom out of toilet paper and at the end of the flight there was SO MUCH TRASH AND STUFF EVERYWHERE it looked like the ground at an outside 3 day concert. I’ve never seen such a filthy plane. And the food needs improvement."
Μειονεκτήματα: "2 separate incidents. One, a fight between passengers at ththe check in desk that spilled over before staff could resolve incident. Then at security, after immigration, no cues. Minimal staff overseeing the process. No organization. Early"
Πλεονεκτήματα: "Seats, pillows, blankets, entertainment system, crew."
Πλεονεκτήματα: "Crew"
Μειονεκτήματα: "No way to charge a phone!"
Μειονεκτήματα: "The crew on the ground could be more friendly and could improve their communication. Improvement needed on the food."
Πλεονεκτήματα: "Airplane"
Μειονεκτήματα: "Waiting for customer service"
Πλεονεκτήματα: "Auto-adjusting windows"
Μειονεκτήματα: "Understaffed. The plane looked and felt old. Food was sub-par."
Πλεονεκτήματα: "Staff very friendly"
Μειονεκτήματα: "Bathroom cleanliness"
Πλεονεκτήματα: "crew"
Μειονεκτήματα: "we were seating 2 hours at the aircraft with no electricity an then they move us to another aircraft and totally we arrived Nairobi more than 3 hours delay"
Πλεονεκτήματα: "The food was amazing and the plane is more comfortable and you can relax."
Πλεονεκτήματα: "Comfortable, excellent service"
Μειονεκτήματα: "Nothing - everything was fine."
Πλεονεκτήματα: "Boarding was smooth. Slept most of the flight. Windows were cool (tint control)"
Μειονεκτήματα: "Food was sub par. Leg room limited."
Πλεονεκτήματα: "Meal service plentiful. They kept the bathrooms very clean"
Μειονεκτήματα: "This plane seemed older not as spacious or as clean as planes on Ethiopian I've traveled on before. Horrible film selections, and it's the same coming and going."
Μειονεκτήματα: "Bad plane flight was cancelled. Horrible experience."
Μειονεκτήματα: "The security line was very long and one security monitor check person was holding up the line - taking her time. Even the othe security people at the gate were trying to push her along. Most of the people getting on this flight had a short layover time. Escape ially with the previous flight being late."
Πλεονεκτήματα: "Great Price Excellent dinner in economy for such a short flight (1.45) Quick, friendly service"
Μειονεκτήματα: "Entertainment System is a tad bit outdated on this particular aircraft (737-8) but it was a shorthaul flight and their long haul flights have much better option. \ My seat - although in the exit row (with plenty of leg room) was uncomformable"
Πλεονεκτήματα: "The flight service"
Μειονεκτήματα: "The food was good"
Πλεονεκτήματα: "Comfortable flight, pleasant airline attendants."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "Very helpful, attentive and kind cabin staff. New aircraft !!!"
Μειονεκτήματα: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse)"
Πλεονεκτήματα: "When I originally booked this trip it was with one connection and a 16 hour commute time. They added legs to my trip which significantly increased travel time. I tried to cancel my flight because I booked the flight with the necessity of arriving by specific days and times and they insisted on charging me for it so I just forfeited my seat and trip all together. There's nothing good to say about Ethiopian airlines."
Μειονεκτήματα: "They are very unprofessional and unhelpful and I'll never book them again."
Μειονεκτήματα: "There was a four hour delay for departure!"
Μειονεκτήματα: "The flight was good"
Πλεονεκτήματα: "Absolutely nothing"
Μειονεκτήματα: "My flight was only for refugees and was delayed by 8 hours, however airport staff did not have it on their manifest, and Ethiopian never informed me of status. I just sat in the airport all night until I eventually got frustrated and went home. The airline had no idea I was in the airport and no Ethiopian staff were present to speak with. When I and my family called Ethiopian, they hung up on us, at least 6 times. This was my worst experience ever and I will never fly Ethiopian airlines again."
Πλεονεκτήματα: "Excellent friendly service on both legs of journey. CC were easily the highlight. Meals in economy were mucccch better than in business class which is mind boggling. They've got to get this element right. My biz meals looked like it was just dumped on my plate pretty embarrassing. Onboard entertainment could also be improved ...."
Πλεονεκτήματα: "The flight was ok, left late but didn't impact our arrival time."
Μειονεκτήματα: "Tray table was very dirty, restroom not cleaned or refilled, generally unkempt."
Πλεονεκτήματα: "Nice staff"
Μειονεκτήματα: "Food seemed of poor quality."
Πλεονεκτήματα: "Was a bit concerned because I only had a 45 min layover in Addis to change plans, howeve Ethiopian Air made sure we were met coming of the plane and facilitated a fast transit. Checked luggage also all made it through. I was pleasantly surprised. I flew Nairobi to Cape Town with connection in Addis."
Μειονεκτήματα: "- terrible food and no snacks provided - Crew was attentive and fairly kind - bathrooms were cleaned but could have improved on the amount of times it was cleaned - poor air circulation"
Πλεονεκτήματα: "Flight was on time"
Πλεονεκτήματα: "The service, the comfort, the team was brilliant."
Πλεονεκτήματα: "They made sure we had plenty to eat"
Μειονεκτήματα: "My entertainment system didn't work."
Πλεονεκτήματα: "The crew were courteous"
Μειονεκτήματα: "The air conditioning was malfunctioning and there were insufficient blankets on the plane."
Πλεονεκτήματα: "We are so tired of showing up our passports many times in the ethiopian air lines. Overall we had a very good trip and the crews were so nice."
Πλεονεκτήματα: "It's extremely convenient to be able to fly from Manila to Addis Ababa with only one short, 1-hour stop in Bangkok with no need to change planes. And from Addis there are flights leading to multiple African destinations. So nice not to have to make connecting flights first to Hong Kong or Singapore or Kuala Lumpur. It's a very convenient airline route. The plane was a new Dreamliner 787, the staff were professional and pleasant and the food was plentiful and pretty good."
Πλεονεκτήματα: "The remembered to pick up our kosher meals this time. The crew is very kind."
Μειονεκτήματα: "Even though the plane is quite new, the seats are beginning to look dirty."
Πλεονεκτήματα: "Brand new plane was very nice"
Μειονεκτήματα: "Addis Ababa airport"